Consumer Safety Complaints
Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.
Showing 27,958 complaints for BUICK
Incident date: Jul 22, 2025
Dear National Highway Traffic Safety Administration (NHTSA),I am submitting this report to express a serious safety concern with my 2015 Buick Verano, which I believe is unsafe for shorter drivers due to poor visibility and design limitations.I received this car as a gift from my father, but the moment I drove it off the lot, I realized I could not safely operate it. I am 4 feet 11 inches tall, an... Read more
Incident date: Jul 22, 2025
Dear National Highway Traffic Safety Administration (NHTSA),I am submitting this report to express a serious safety concern with my 2015 Buick Verano, which I believe is unsafe for shorter drivers due to poor visibility and design limitations.I received this car as a gift from my father, but the moment I drove it off the lot, I realized I could not safely operate it. I am 4 feet 11 inches tall, an... Read more
Incident date: Jul 22, 2025
Dear National Highway Traffic Safety Administration (NHTSA),I am submitting this report to express a serious safety concern with my 2015 Buick Verano, which I believe is unsafe for shorter drivers due to poor visibility and design limitations.I received this car as a gift from my father, but the moment I drove it off the lot, I realized I could not safely operate it. I am 4 feet 11 inches tall, an... Read more
Incident date: Dec 17, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: The brake system failed, specifically involving the brake master cylinder and/or electronic brake booster assembly. The vehicle and affected components are currently available for inspection at a Buick dealership. How was your safety or the safety of others put at risk? Answer: The vehic... Read more
Incident date: Dec 17, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: The brake system failed, specifically involving the brake master cylinder and/or electronic brake booster assembly. The vehicle and affected components are currently available for inspection at a Buick dealership. How was your safety or the safety of others put at risk? Answer: The vehic... Read more
Incident date: Dec 15, 2025
The contact owned a 2019 Buick Encore. The contact stated that while her daughter was driving at 35 MPH, another vehicle failed to yield at a left turn, driving northbound, and crashed into the contact's vehicle on the front driver's side. The air bags did not deploy upon impact. The contact's daughter and granddaughter were both injured and were later treated at the local hospital for soreness in... Read more
Crash
3 injured
Incident date: Dec 1, 2025
My vehicle has begun all us sudden flickering headlights from low beams to high beam when driving and also it ay the airbag safety light turn on with the locks also doing a closing and opening while driving.
Incident date: Dec 1, 2025
My vehicle has begun all us sudden flickering headlights from low beams to high beam when driving and also it ay the airbag safety light turn on with the locks also doing a closing and opening while driving.
Incident date: Dec 1, 2025
My vehicle has begun all us sudden flickering headlights from low beams to high beam when driving and also it ay the airbag safety light turn on with the locks also doing a closing and opening while driving.
Incident date: Dec 20, 2025
Sunroof glass shattered on I-5 south approx 1215pm just before the Nisqually exit. We looked for cause of the incident but could not find debris/rocks that could've been the cause. Also, there wasn't much glass inside the car, the remnants puckered upwards. The glass shatter seemed to come out of the blue; weather was grey but no rain or sprinkles at the time. We pulled over at the next exit wh... Read more
Incident date: Sep 28, 2025
the 2000 Buick Lesabre is a wonderful car basically a tank with the 3800 SERIES II you cant go wrong but the tiny little plastic part holding the throttle cable will dryrot even with a garage kept car under 150k miles please get them replaced I was driving and then the part came off and it got wrapped around the bracket and it took off I melted the breaks I wasn't stopping due to constant gas so I... Read more
Fire
Incident date: Sep 28, 2025
the 2000 Buick Lesabre is a wonderful car basically a tank with the 3800 SERIES II you cant go wrong but the tiny little plastic part holding the throttle cable will dryrot even with a garage kept car under 150k miles please get them replaced I was driving and then the part came off and it got wrapped around the bracket and it took off I melted the breaks I wasn't stopping due to constant gas so I... Read more
Fire
Incident date: Dec 18, 2025
All the specific details are unknown, but I had a mechanic work on my car and the problem that he had to fix. He stated that it should’ve been detected, but it was something wrong with my car, letting me know that I had the problem and also I have to keep replacing my camshaft timing Solenoid my car keeps giving me error codes P0011 and P0128
Incident date: Dec 18, 2025
All the specific details are unknown, but I had a mechanic work on my car and the problem that he had to fix. He stated that it should’ve been detected, but it was something wrong with my car, letting me know that I had the problem and also I have to keep replacing my camshaft timing Solenoid my car keeps giving me error codes P0011 and P0128
Incident date: Jun 11, 2025
Onstar is my problem. Subscription is up to date onstar is completely out can not connect or send any information to onstar. If there is an accident can’t call for help.
Incident date: Aug 2, 2024
I purchased a vehicle August 2, 2024 from Kingdom auto sales. The car was inspected July 2024 in which it passed shortly after the car wouldn’t go over 40 mph. It would say it’s an over speed. The car runs hot and the parking assist light won’t go off May 25, 2025 I was driving on the highway in the car lost power and the speed was reduced after getting off the highway lost control of the st... Read more
Incident date: Aug 2, 2024
I purchased a vehicle August 2, 2024 from Kingdom auto sales. The car was inspected July 2024 in which it passed shortly after the car wouldn’t go over 40 mph. It would say it’s an over speed. The car runs hot and the parking assist light won’t go off May 25, 2025 I was driving on the highway in the car lost power and the speed was reduced after getting off the highway lost control of the st... Read more
Incident date: Aug 2, 2024
I purchased a vehicle August 2, 2024 from Kingdom auto sales. The car was inspected July 2024 in which it passed shortly after the car wouldn’t go over 40 mph. It would say it’s an over speed. The car runs hot and the parking assist light won’t go off May 25, 2025 I was driving on the highway in the car lost power and the speed was reduced after getting off the highway lost control of the st... Read more
Incident date: Jun 11, 2020
85,000 miles bought new. Was having hesitation and power issues, experienced increased fatigue the longer I drove. Took it in for service at 85,000 miles and the turbo PVC valve was bad as well as the catalytic converter. I’ve never had a catalytic converter go bad on any vehicle in my 42 years of driving. Cost = $2,000 for just the catalytic converter and extended warranty covered. Advised at t... Read more
Incident date: Jun 11, 2020
85,000 miles bought new. Was having hesitation and power issues, experienced increased fatigue the longer I drove. Took it in for service at 85,000 miles and the turbo PVC valve was bad as well as the catalytic converter. I’ve never had a catalytic converter go bad on any vehicle in my 42 years of driving. Cost = $2,000 for just the catalytic converter and extended warranty covered. Advised at t... Read more
Incident date: Dec 13, 2025
I filed and submitted my paragraph yesterday and have not heard a word. My son was in the back seat when it happened and he is extremely traumatized in getting back into a vehicle. My car was purchased in 2023 and it is a 2024 and is non drivable due to the engine explosion while driving in 14 degree weather on a two lane high way with my 6 and 7 year old in the back seat. My engine exploded and I... Read more
Fire
1 injured
Incident date: Dec 13, 2025
I filed and submitted my paragraph yesterday and have not heard a word. My son was in the back seat when it happened and he is extremely traumatized in getting back into a vehicle. My car was purchased in 2023 and it is a 2024 and is non drivable due to the engine explosion while driving in 14 degree weather on a two lane high way with my 6 and 7 year old in the back seat. My engine exploded and I... Read more
Fire
1 injured
Incident date: Dec 13, 2025
I filed and submitted my paragraph yesterday and have not heard a word. My son was in the back seat when it happened and he is extremely traumatized in getting back into a vehicle. My car was purchased in 2023 and it is a 2024 and is non drivable due to the engine explosion while driving in 14 degree weather on a two lane high way with my 6 and 7 year old in the back seat. My engine exploded and I... Read more
Fire
1 injured
Incident date: Dec 12, 2025
I brought the 2017 Buick Cascada in for repair following rough idle and check engine light. This vehicle only has 46,200 miles. The mechanic put it to the computer and the mechanic found the issue that was ultimately identified as the camshaft cover/pc valve. This part was already replaced in my vehicle when the vehicle had roughly 21,000 miles. It has now broken again and it is a systemic issue... Read more
Incident date: Dec 13, 2025
On December 3rd I contacted roberts-Robertson Chevrolet in Excelsior springs where I purchased my brand new 2024 buick envista. I told them my engine light is on, we scheduled service for 4 days later, the engine light shut off, i contacted them on the 13th telling them it is back on and now i am concerned if it is safe, while speaking to the representative will not share her name, until I am cont... Read more
Incident date: Dec 11, 2025
The contact owns a 2021 Buick Encore GX. The contact stated while depressing the brake pedal to make a right turn, there was an abnormally loud popping and scrapping sound coming from underneath the vehicle. The contact pulled over to the side of the road. Upon exiting and inspecting the vehicle, the contact became aware that the exhaust manifold had detached from the vehicle. The vehicle was driv... Read more
Incident date: Jan 6, 2025
The headlights continously and irregularly flicker between high and low beam while driving at night. I have no control over it and cannot turn off the high beams when they activate. This is highly annoying to drivers ahead me, as they believe I am trying to get their attention (or be obnoxious). In these times and the legalization of open carry weapons in the state of Florida, this can be highly d... Read more
Incident date: Aug 11, 2023
The contact owns a 2022 Buick Encore GX. The contact stated that while driving approximately 70 MPH, the vehicle stalled. The contact stated that the power steering and brakes were difficult to operate. The contact coasted to the side of the road and attempted to restart the vehicle. There were several unknown warning lights illuminated, and the message "Battery in Safe Mode" was displayed. The co... Read more
Incident date: Nov 1, 2025
Sunroof leak due to fault drain tube causing the review mirror to glitch, leaking through the headliner and wire harness into the inside of the vehicle. Vehicle is still at the dealership. They have requested and put in the new equipment which upon inspection by dealer service this replacement was also defective and a new part has been ordered.
Incident date: Dec 11, 2024
The contact owns a 2006 Buick Rainer. The contact stated that while driving at various speeds, the steering wheel jerked independently without warning, causing the contact to lose control of the vehicle. In addition, the contact stated that there was an abnormal grinding sound coming from the brake pedal while depressing the brake pedal. The contact had taken the vehicle to two independent mechani... Read more
Incident date: Dec 11, 2024
The contact owns a 2006 Buick Rainer. The contact stated that while driving at various speeds, the steering wheel jerked independently without warning, causing the contact to lose control of the vehicle. In addition, the contact stated that there was an abnormal grinding sound coming from the brake pedal while depressing the brake pedal. The contact had taken the vehicle to two independent mechani... Read more
Incident date: Nov 6, 2025
See attached document for complaint.
Incident date: Nov 6, 2025
See attached document for complaint.
Incident date: Nov 6, 2025
See attached document for complaint.
Incident date: Nov 12, 2025
The contact owns a 2019 Buick Cascada. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle lost motive power. In addition, the transmission and engine failure warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with turbocharger failure. The c... Read more
Incident date: Nov 12, 2025
The contact owns a 2019 Buick Cascada. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle lost motive power. In addition, the transmission and engine failure warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with turbocharger failure. The c... Read more
Incident date: Nov 29, 2025
The "Service Airbag - Passenger" warning light suddenly appeared on the console of my 2014 Buick Enclave. Once I arrived home, I Googled what the light indicated and I also sorted through mail I had recently received from Buick that notified me of a recall. Convinced that I needed to resolve the issue promptly, I contacted the dealership we purchased the vehicle from and they informed me to come ... Read more
Incident date: Nov 29, 2025
The "Service Airbag - Passenger" warning light suddenly appeared on the console of my 2014 Buick Enclave. Once I arrived home, I Googled what the light indicated and I also sorted through mail I had recently received from Buick that notified me of a recall. Convinced that I needed to resolve the issue promptly, I contacted the dealership we purchased the vehicle from and they informed me to come ... Read more
Incident date: Nov 29, 2025
The "Service Airbag - Passenger" warning light suddenly appeared on the console of my 2014 Buick Enclave. Once I arrived home, I Googled what the light indicated and I also sorted through mail I had recently received from Buick that notified me of a recall. Convinced that I needed to resolve the issue promptly, I contacted the dealership we purchased the vehicle from and they informed me to come ... Read more
Incident date: Nov 25, 2025
Odometer Fraud. The contact purchased a 2016 Buick Enclave on November 25, 2025 from an independent dealer. It was later discovered that there was a mileage discrepancy. At the time of purchase, the Odometer reading was 102,068. After contacting Endurance Warranty Company, the contact was informed that the Odometer mileage was 193,000. No other agency was contacted regarding the mileage discrepanc... Read more
Incident date: Jul 4, 2025
I have had my vehicle to a GM dealer on a few occasions with the EMC code stored in the vehicle and an active check engine light on. While I’m driving - now during 70 percent or more of my trips - my vehicle loses power very suddenly and lunges me forward. I’m unable to stop and go on hills of any noticeable grade and have narrowly missed being in an accident many times. The dealer’s service... Read more
Incident date: Jul 4, 2025
I have had my vehicle to a GM dealer on a few occasions with the EMC code stored in the vehicle and an active check engine light on. While I’m driving - now during 70 percent or more of my trips - my vehicle loses power very suddenly and lunges me forward. I’m unable to stop and go on hills of any noticeable grade and have narrowly missed being in an accident many times. The dealer’s service... Read more
Incident date: Jul 4, 2025
I have had my vehicle to a GM dealer on a few occasions with the EMC code stored in the vehicle and an active check engine light on. While I’m driving - now during 70 percent or more of my trips - my vehicle loses power very suddenly and lunges me forward. I’m unable to stop and go on hills of any noticeable grade and have narrowly missed being in an accident many times. The dealer’s service... Read more
Incident date: Nov 29, 2025
11/25/25 DRIVING AT A SLOW SPEED, THE TRANSMISION WAS IN DRIVE. THE TRANSMISSION SLIPPED OUT OF DRIVE INTO NEUTRAL. THE CAR STOP. I PUT THE CAR IN DRIVE AND CONTINUED TO THE FINAL DESTINATION. 3 DAYS LATER IT HAPPENED AGAIN. TRANSMITION WENT FROM DRIVE TO 1 ST GEAR. I STOPPED THE CAR. I PUT THE CAR IN DRIVE. i CONTINUED TO FINAL DESTINATION. I FEEL VERY LUCKY THIS ALL HAPPENED WHEN THE CAR WAS ... Read more
Crash
Incident date: Sep 17, 2025
I was notified of the recall May 10,2023 Manufacturer Recall NumberN232404980 NHTSA Recall Number23V334 by mail. I called my Buick dealer and was told they had the part. I set up an appointment and took my car in for the repair, and was told they made a mistake and didn't have the part after all and that they would let me know when they got it in. I guess now all I can do is sit and wait to be not... Read more
Incident date: Nov 12, 2025
Fuel pump and fuel control module failed. Car will not stay running. Currently at GM dealership. Confirmed and repair cost about $500. No warning lights.
Incident date: Nov 12, 2025
Fuel pump and fuel control module failed. Car will not stay running. Currently at GM dealership. Confirmed and repair cost about $500. No warning lights.
Incident date: Nov 12, 2025
Fuel pump and fuel control module failed. Car will not stay running. Currently at GM dealership. Confirmed and repair cost about $500. No warning lights.
Incident date: Nov 20, 2025
Trunk lid latch disintegrated, and lid flipped open without warning. Driver vision immediately obscured, leaving trunk contents to be easily dislodged and become hazardous to other motorists; will not secure.