Consumer Safety Complaints
Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.
Showing 27,958 complaints for BUICK
Incident date: Oct 3, 2024
The customer service recall caused the battery to drain in which caused all electrical functions to malfunction. My breaks locked up while I was driving. My abs light came on, transmission light, collision, check engine, and steering wheel light came on. It was multiple incidents, but with my breaks locking up is the approximate date I put in statement. I was driving in a parking lot.
Incident date: Oct 3, 2024
The customer service recall caused the battery to drain in which caused all electrical functions to malfunction. My breaks locked up while I was driving. My abs light came on, transmission light, collision, check engine, and steering wheel light came on. It was multiple incidents, but with my breaks locking up is the approximate date I put in statement. I was driving in a parking lot.
Incident date: Oct 3, 2024
The customer service recall caused the battery to drain in which caused all electrical functions to malfunction. My breaks locked up while I was driving. My abs light came on, transmission light, collision, check engine, and steering wheel light came on. It was multiple incidents, but with my breaks locking up is the approximate date I put in statement. I was driving in a parking lot.
Incident date: Oct 1, 2024
The contact owns a 2010 Buick Lacrosse. The contact stated that while driving at 35 MPH, the contact heard an abnormal sound from the rear of the vehicle. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 21V00F000 (SUSPENSION). The manufacturer was not notified of the failure. The failure mileage was 156,000.
Incident date: May 10, 2023
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The air bag warning light was illuminated. The dealer was contacted. The manufacturer was made aware of the failure. The... Read more
Incident date: Oct 16, 2024
I got locked in the car and couldn't get out for about 4 minutes. I had the key with me, it wouldn't start or unlock the doors or roll down the windows.
Incident date: Oct 16, 2024
I got locked in the car and couldn't get out for about 4 minutes. I had the key with me, it wouldn't start or unlock the doors or roll down the windows.
Incident date: Oct 10, 2024
The contact owns a 2013 Buick Verano. The contact stated that while the vehicle was off on an inclined driveway, the vehicle rolled away. The contact had accidentally not shifted out of the drive gear position. The contact was able to jump back in the vehicle where he pressed the brake pedal and shifted into the park position. The vehicle was taken to a dealer where it was examined, but not diagno... Read more
Incident date: Oct 1, 2024
I picked up my new lease on 9/23/24. I don't understand why the rear taillights at the hatch level don't also work as turn indicators/brake lights. I learned that there is a set of lights on the lower half of the rear end, closer to the fascia. Once I was following another Buick Envista and I was amazed at how low those lights are. On another occasion when I was using the adaptive cruise control, ... Read more
Incident date: Jul 22, 2024
The dealership replaced in the “fish body electric system “ to make the shift to park “flag not appear It is available for your inspection. Please check facebook and a list of problems with the vehicle are listed The vehicle was in the driveway not affecting any one. The problem was reviewed by the selling dealer and referred to another dealer to fix. Other than the flag appearing wher... Read more
Incident date: Oct 8, 2024
The vehicle will flash a message “Shift to park” when the car is already parked. This is a known issue across multiple GM brands including Chevy and Buick. The dealer diagnosed the issue and said that it needed a new shifter and wiring harness. Parts and labor for the repair are going to be $700.
Incident date: Oct 10, 2024
The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconn... Read more
Incident date: Sep 9, 2024
The check engine light will come on with engine power reduced, code reads turbo under boost, The car will stay in limp mode and make it difficult to get out of traffic there is no warning before the car completely loses power and goes into limp mode!!
Incident date: Oct 1, 2024
The contact owns a 2017 Buick Envision. The contact stated that after parking the vehicle in the driveway on a rainy evening, upon entering the vehicle the following day, the contact became aware that the sunroof had opened independently and allowed rainwater to enter the vehicle. The vehicle was taken to the local dealer where the vehicle was diagnosed. The contact was informed that the sun/moon ... Read more
Incident date: Oct 8, 2024
Place car in park, turn off car. On your screen in front of you it shows “shift to park” and the radio does not shut off. It continues to chime and the radio and chime does not shut off. Dealership states it is the shifter and the connector that is a problem. Shifter is on backorder for undetermined time.
Incident date: Jul 1, 2021
The contact owns a 2017 Buick Enclave. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact was informed that she would receive a call once parts were available. The contact received a letter stating that parts we... Read more
Incident date: Sep 29, 2024
Acceleration was reduced immediately on the freeway after the check engine light came on the day before with a P0299 code for turbocharger repair. Now the vehicle will not start and the dealership service said an additional code of po366 is now showing. Are these related? The turbocharger has an extended special coverage, but not engine repair that is likely the result of the turbocharger failu... Read more
Incident date: Sep 16, 2024
All door locks wont activate both from door switches and key fob. Alarm is malfunction. Doors wont lock when moving. My car has been at the dealers for three weeks they have not been able to fix it.
Incident date: Sep 11, 2024
See attached document for complaint.
Incident date: Sep 20, 2024
Shift to park warning on dash board. Electronics malfunction with doors not locking, warning buzzer and lights blinking.
Incident date: Sep 20, 2024
Shift to park warning on dash board. Electronics malfunction with doors not locking, warning buzzer and lights blinking.
Incident date: Sep 20, 2024
Shift to park warning on dash board. Electronics malfunction with doors not locking, warning buzzer and lights blinking.
Incident date: Aug 30, 2024
For the past month, I had been unable to start the vehicle unless I would turn the key without fully starting the vehicle and having to shift to each gear until I would be able to start it. It would start in any gear, but mostly in neutral. Now, on September 25, 2024, I stopped at a shopping center and I was unable to turn the vehicle on at all and it is now stuck in that parking lot. I had not be... Read more
Incident date: Aug 30, 2024
For the past month, I had been unable to start the vehicle unless I would turn the key without fully starting the vehicle and having to shift to each gear until I would be able to start it. It would start in any gear, but mostly in neutral. Now, on September 25, 2024, I stopped at a shopping center and I was unable to turn the vehicle on at all and it is now stuck in that parking lot. I had not be... Read more
Incident date: Aug 30, 2024
For the past month, I had been unable to start the vehicle unless I would turn the key without fully starting the vehicle and having to shift to each gear until I would be able to start it. It would start in any gear, but mostly in neutral. Now, on September 25, 2024, I stopped at a shopping center and I was unable to turn the vehicle on at all and it is now stuck in that parking lot. I had not be... Read more
Incident date: May 10, 2023
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made a... Read more
Incident date: Sep 29, 2024
The contact owns a 2022 Buick Encore GX. The contact stated that on several occasions when the vehicle was shifted into reverse, the vehicle failed to reverse as intended. The contact stated that the vehicle was shifted into neutral(N) and then shifted into drive (D). The vehicle was then parked at the residence. The vehicle was taken to a dealer however, the failure could not be duplicated. The m... Read more
Incident date: Oct 2, 2024
I went off the road after my check engine light came on and my vehicle decided to jerk and wouldn’t go over 66 miles. It happened randomly
Incident date: Oct 2, 2024
I went off the road after my check engine light came on and my vehicle decided to jerk and wouldn’t go over 66 miles. It happened randomly
Incident date: Oct 2, 2024
I went off the road after my check engine light came on and my vehicle decided to jerk and wouldn’t go over 66 miles. It happened randomly
Incident date: Oct 1, 2024
The contact owns a 2024 Buick Envision. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and became stuck under the floor liner. The contact depressed the brake pedal to stop the vehicle however, the vehicle failed stop as needed. The contact pressed the park button and turned the vehicle off. The contact stated that the engine was smoking. The co... Read more
Incident date: Oct 1, 2024
The contact owns a 2024 Buick Envision. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and became stuck under the floor liner. The contact depressed the brake pedal to stop the vehicle however, the vehicle failed stop as needed. The contact pressed the park button and turned the vehicle off. The contact stated that the engine was smoking. The co... Read more
Incident date: Sep 29, 2024
Air bag light comes on is also intermitt some times stays on and someimes on only for a minute or two
Incident date: Sep 20, 2024
I was not in a car accident! Hoping not to be just want to report this issue.Car kills in mid driving stability track comes on flashing checking engine with stability light and track system light as well! leaves me stranded in the middle of wherever I am! Stability light comes on car will not start back up . It’s takes a while to start back up! Having kids in the car with this issue is a major ... Read more
Incident date: Sep 20, 2024
I was not in a car accident! Hoping not to be just want to report this issue.Car kills in mid driving stability track comes on flashing checking engine with stability light and track system light as well! leaves me stranded in the middle of wherever I am! Stability light comes on car will not start back up . It’s takes a while to start back up! Having kids in the car with this issue is a major ... Read more
Incident date: Aug 5, 2024
The vehicle's exhaust intermediate pipe mount has broken has caused damage in the intermediate pipe requiring both the be replaced. The cracked exhaust allows exhaust fumes to enter the passenger compartment. A recall (N222385510) for 2021 Chevrolet Traverse has been made however is addressing this on only the 2021 models, even though the same issue is applicable to other models. On the this fo... Read more
Incident date: Sep 28, 2024
I bought this vehicle in 2024, I have been having issues one after another with it, I have taken it to the dealer and all they keep doing if fixing the problem and couple of months it happens again. I am really worried about my safety if I keep driving the vehicle. One problem from the battery to the shift sensor. Thank you
Incident date: Sep 25, 2024
Ignition not acting like it’s in the right spot like not starting when turning key it moves like it’s loose and turned off while driving. Thankfully was driving very slow and coasted to the side of road when it died at first acted like it was going to start again but it did just drive back home. Just bought suv from mother in law and already replaced alternator last week
Incident date: Sep 27, 2024
The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of... Read more
Incident date: Aug 26, 2024
The contact owns a 2019 Buick Regal. The contact stated after parking the vehicle, the “Shift to Park” message was displayed. The contact shifted the gear shifter back and forth to park until the message disappeared. The vehicle was taken to the dealer where it was diagnosed with a failed gear shifter unit and console. The contact was informed that the gear shifter unit and console needed to b... Read more
Incident date: Jun 17, 2021
My tires were Black when I bought them at Wittlins in Menomonee Falls, Wisconsin in 2020. They have been continualy turning brown on the outside of tire. Now they are a beige color on the outside of tire. It seems the tires are aging terribly. I complained to Wittlins a few times about tires discoloration and the manager keeps telling me the tires are wearing fine and said discoloration is nor... Read more
Incident date: Apr 1, 2024
The contact owns a 2020 Buick Encore GX. The contact stated while driving at various speeds, the vehicle lost motive power while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle had been taken to the dealer on several occasions, and several repairs were performed on the vehicle. The contact stated that the turbo was replaced twice; however, the failure ... Read more
Incident date: Aug 26, 2024
In 2021, My ex husband received a notice from Buick extending the warranty to 120,000 on the Turbo Charger fuel injector due to failure in many vehicles. It was not included as a recall. In the State of Texas, vehicles must have an annual inspection to remain legal to drive. Each vehicle receives an annual Sticker. My sticker and inspection were due in July. In May of 2024, my check engine l... Read more
Incident date: Sep 24, 2024
Our 2024 Buick Envista’s air conditioner does not work. The car has less than 2500 miles on it. It is in the shop for the second time. If you google search ‘Buick Envista Air Conditioner’ you’ll find multiple forums where a number of 2024 Envista owners are having the exact same issue and like me experiencing no resolve with the dealerships. I’m requesting the NHTSA consider a recall on... Read more
Incident date: Sep 13, 2024
On Friday, September 13, 2024, without warning, the instrument panel that shows the speed of the car (and left and right turn signals), turned off and went black (blank), while I was driving my brand new Buick, Envista. It was less than three months old at the time. The car’s mileage was at about 1,000 miles. I did not know what speed my car was going, other than by watching cars around me. I di... Read more
Incident date: Sep 13, 2024
On Friday, September 13, 2024, without warning, the instrument panel that shows the speed of the car (and left and right turn signals), turned off and went black (blank), while I was driving my brand new Buick, Envista. It was less than three months old at the time. The car’s mileage was at about 1,000 miles. I did not know what speed my car was going, other than by watching cars around me. I di... Read more
Incident date: Sep 13, 2024
On Friday, September 13, 2024, without warning, the instrument panel that shows the speed of the car (and left and right turn signals), turned off and went black (blank), while I was driving my brand new Buick, Envista. It was less than three months old at the time. The car’s mileage was at about 1,000 miles. I did not know what speed my car was going, other than by watching cars around me. I di... Read more
Incident date: Sep 9, 2024
The contact owns a 2021 Buick Encore GX. The contact stated that while shifting to park(P) and attempting to turn off the vehicle, the message to shift to park(P) was displayed on the instrument panel. The contact removed the key from the vehicle, but the vehicle failed to turn off. The battery had to be disconnected to turn off the vehicle. The vehicle was taken to the dealer to be diagnosed; how... Read more
Incident date: Sep 18, 2024
I purchased this car 1 year ago with 121,460 miles, within the first week I had to buy new tires and replace the wipers,now I have to replace the alternator all of this is within a year. I just got the estimate for the alternator which is over 700.00 which I don't have.
Incident date: Sep 18, 2024
I purchased this car 1 year ago with 121,460 miles, within the first week I had to buy new tires and replace the wipers,now I have to replace the alternator all of this is within a year. I just got the estimate for the alternator which is over 700.00 which I don't have.