Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,115 complaints for BUICK
Incident date: Oct 1, 2014
WHILE DRIVING AT HIGHWAY SPEED APPROX. 55MPH THE ORANGE PASSENGER SIDE AIR BAG LIGHT ILLUMINATES AND SAYS THE AIR BAG IS DISABLED. IT WILL FLUCTUATE BETWEEN BEING DISABLED AND NOT BEING DISABLED. THE RED WARNING LIGHT IN THE INSTRUMENT PANEL ILLUMINATES ALSO. THIS ONLY SEEMS TO HAPPEN WHEN SOMEONE IS SITTING IN THE PASSENGER SIDE FRONT SEAT. THE INDIVIDUALS THAT ARE SITTING IN THE FRONT SEAT ARE A... Read more
Incident date: Nov 25, 2014
MY SON WAS DRIVING THE 2002 BUICK LESABRE FROM HIS APARTMENT (LESS THAN A MILE) AND ARRIVED AT SCHOOL (XAVIER UNIVERSITY-CINCINNATI, OH). HE NOTICED SMOKE COMING FROM THE HOOD AND THEN SMOKE STARTED COMING IN THE CABIN. HE WAS ABLE TO PUT THE VEHICLE IN PARK AND JUMP OUT. THE FIRE DEPARTMENT HAD TO BE CALLED TO DOUSE THE FIRE. *TR
Fire
Incident date: Nov 29, 2014
THE KEY GETS STUCK IN THE IGNITION IN THE DIRECTION OF THE CAR BEING ON AND WONT TURN BACKWARDS SO YOU CANT TURN VEHICLE OFF. *TR
Incident date: Nov 29, 2014
THE KEY GETS STUCK IN THE IGNITION IN THE DIRECTION OF THE CAR BEING ON AND WONT TURN BACKWARDS SO YOU CANT TURN VEHICLE OFF. *TR
Incident date: Feb 6, 2014
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED OR IN MOTION, ALL OF THE WINDOWS FROSTED OVER. NO WARNING LIGHTS ILLUMINATED. THE FAILURE OCCURRED MONTHLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 01/07/14*LJ UPDATED 9/7/2017*CN
Incident date: Mar 28, 2014
3/28/14: TOOK CAR TO DEALERSHIP AS MY BRAKE PEDAL WAS APPX. ONE INCH FROM THE FLOOR WHEN DEPRESSED WHILE STOPPING CAR. WAS TOLD BRAKE PADS, CALIPERS & BRAKE FLUID WERE ALL OKAY. I WAS ADVISED TO MONITOR...THAT "CONDITION WAS DUE TO BRAKE PADS WEARING & WHEN BRAKE PADS WEAR, THE PEDAL WILL MOVE FURTHER DOWN BECAUSE PADS HAVE TO TRAVEL FARTHER IN TO PRESS AGAINST THE ROTORS". 5/28/14:RETURNED CAR ... Read more
Incident date: Nov 4, 2014
AIRBAG PUSHING AGAINST HORN BUTTON CAUSING HORN TO SOUND AT VARIOUS TIMES. CAR PURCHASED USED FROM BUICK DEALER, THEIR AIRBAG RECALL DOES NOT GO AS FAR BACK AS 1997! *TR
Incident date: Jan 1, 2013
TL* THE CONTACT OWNED A 2003 BUICK LESABRE. AFTER CRASHING INTO A TREE STUMP, THE CONTACT ATTEMPTED TO REVERSE AND MOVE THE VEHICLE FORWARD WHEN IT SUDDENLY ACCELERATED INDEPENDENTLY, CAUSING THE CONTACT TO CRASH INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION, FOOT, CHEST, NECK, BACK AND KNEE INJURIES WHICH REQUIRED MEDICAL ATTENTION. THE ... Read more
Crash
2 injured
Incident date: Aug 1, 2014
PASSENGER AIR BAG WARNING LIGHT COMES ON INTERMITTENTLY. DEALER WANTS OVER $1500 TO REPAIR. *TR
Incident date: Jun 6, 2014
TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE TECHNICIAN WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS TO BE TAKEN BACK TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAG... Read more
Incident date: Nov 22, 2014
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE MAKING A TURN, THE POWER STEERING SEIZED AND THE VEHICLE WHEN INTO MANUAL STEERING. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT RECEIVED AN UNKNOWN SPECIAL COVERAGE NOTICE FROM THE MANUFACTURER. THE DEALER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. UPDA... Read more
Incident date: Nov 12, 2014
AT APPROXIMATELY 67,000 MILES, THE RPMS IN MY 2008 BUICK ENCLAVE STARTED GOING WACKY AND I COULD NOT ACCELERATE WHEN I PRESSED THE GAS PEDAL. IT FELT LIKE TRANSMISSION PROBLEMS, SO I TOOK MY ENCLAVE TO THE DEALERSHIP IMMEDIATELY. TURNED OUT THE 35R WAVE PLATE WAS BROKEN -- DEBRIS THROUGHOUT TRANSMISSION -- AND $2700 LATER THEY RETURNED MY ENCLAVE TO ME WITH A REPAIRED/REBUILT TRANSMISSION. I WA... Read more
BUICK
PARK AVENUE
(2001) — ENGINE
Nov 24, 2014
Incident date: Sep 19, 2014
A 2001 BUICK PARK AVENUE WAS PURCHASED ON APRIL 27, 2014. IT RAN GOOD UNTIL SEPTEMBER 19, 2014. ON THAT DAY MY SON WAS DRIVING THE VEHICLE. SUDDENLY THE CHECK ENGINE LIGHT STARTED FLASHING AND THE CAR LOST ALL POWER ON A SIDE ROAD. HE WAS ABLE TO START IT AFTER HAVING TO PULL OVER WITH NO LIGHTS, POWER BRAKES OR STEERING. I TOOK IT FOR A TEST RIDE AND IT DID THE SAME THING. WE GOT IT HOME AND FAI... Read more
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.
Incident date: Nov 3, 2014
WHEN I FILLED THE BUICK REGAL WITH GAS AND AT SPEEDS 45MPH AND UP, YOU START TO SMELL GAS FUMES INSIDE THE VEHICLE. IT'S COLD OUT SO THE WINDOWS ARE UP AND ON TWO OCCASIONS, AFTER I GOT TO WORK I WAS DIZZY AND LIGHT-HEADED AND MY HEART WAS POUNDING. TWO CO-WORKERS WOULDN'T LEAVE MY SIDE UNTIL MY HEAD CLEARED. THEY THOUGHT I WAS HAVING A HEART ATTACK OR SOMETHING, BUT MY HEART AND HEAD FINALLY CLEA... Read more
Incident date: Nov 13, 2014
WHEN ACCELERATING I WAS JUST COASTING. I PUT IT IN PARK AND THEN BACK IN DRIVE AND WENT ABOUT A BLOCK THEN LOST ACCELERATION AGAIN. I HAD THE CAR TOWED TO THE DEALERSHIP. I WAS TOLD THE 3-5 CLUTCH FAILED. SOME METAL PIECES IN THE TRANSMISSION COME LOOSE. WHEN THE CAR COOLS DOWN THEY SETTLE AND THE GEAR MAY WORK. AS IT WARMS UP THEY GET IN THE WAY AGAIN AND THE GEARS STICK. I WAS TOLD I NEE... Read more
Incident date: Aug 18, 2014
IN AUGUST, 2014 I RECEIVED A NOTICE OF GM RECALL 14299, BUT THEY STATED THE PARTS WERE NOT CURRENTLY AVAILABLE. IN SEPTEMBER I RECEIVED A LETTER INFORMING ME THAT THE PARTS WERE NOW AVAILABLE TO REPAIR MY VEHICLE. WHEN I CALLED THE DEALERSHIP I WAS INFORMED THAT THEY WERE GETTING THE PARTS IN ONLY A FEW AT A TIME AND RIGHT NOW THEY DIDN'T HAVE ANY, BUT THEY TOOK MY NAME AND NUMBER AND SAID THEY W... Read more
Incident date: Jul 30, 2009
I PURCHASED THE CAR FROM FAMILY AUTO EASLEY SC, IVE HAD SEVERAL REPAIRS ON THIS CAR THAT DIDNT HELP, RADIATORS, THERMASTAT, WATER PUMP, HOSES REPLACE, ALTERNATOR, COOLANT RECOVERY TANK HAS BROWN SLUDGE INSIDE, THE WINDOWS DIDNT WORK, ITS MOIST INSIDE FROM THE FLOOR BEING WET HAD A HEATING CORE PUT IN DIDNT HELP, THE CARPET ON THE INSIDE IS DAMAGED, THE PAINT IS COMING OFF, HAD A ALTERNATOR PUT I... Read more
Incident date: Jul 30, 2009
I PURCHASED THE CAR FROM FAMILY AUTO EASLEY SC, IVE HAD SEVERAL REPAIRS ON THIS CAR THAT DIDNT HELP, RADIATORS, THERMASTAT, WATER PUMP, HOSES REPLACE, ALTERNATOR, COOLANT RECOVERY TANK HAS BROWN SLUDGE INSIDE, THE WINDOWS DIDNT WORK, ITS MOIST INSIDE FROM THE FLOOR BEING WET HAD A HEATING CORE PUT IN DIDNT HELP, THE CARPET ON THE INSIDE IS DAMAGED, THE PAINT IS COMING OFF, HAD A ALTERNATOR PUT I... Read more
Incident date: Jul 30, 2009
I PURCHASED THE CAR FROM FAMILY AUTO EASLEY SC, IVE HAD SEVERAL REPAIRS ON THIS CAR THAT DIDNT HELP, RADIATORS, THERMASTAT, WATER PUMP, HOSES REPLACE, ALTERNATOR, COOLANT RECOVERY TANK HAS BROWN SLUDGE INSIDE, THE WINDOWS DIDNT WORK, ITS MOIST INSIDE FROM THE FLOOR BEING WET HAD A HEATING CORE PUT IN DIDNT HELP, THE CARPET ON THE INSIDE IS DAMAGED, THE PAINT IS COMING OFF, HAD A ALTERNATOR PUT I... Read more
Incident date: Jul 3, 2013
AT APPROXIMATELY 18000 MILES I NOTICED THAT MY MICHELIN TIRES HAD SMALL CRACKS IN THEM. SINCE THEY WERE NOT WORRISOME AT THAT TIME, I JUST DECIDED TO KEEP AN EYE ON MY TIRES, FOR BULGES OR LARGER CRACKS. I RECENTLY HAD MY TIRES REPLACED, LESS THAN 40000 MILES ON THEM BECAUSE I WAS GETTING READY TO GO ON A ROAD TRIP AND DIDN'T WANT TO TAKE THE CHANCE. MY TIRES WERE HEAVILY CRACKED AND ONE WAS L... Read more
Incident date: Jul 3, 2013
AT APPROXIMATELY 18000 MILES I NOTICED THAT MY MICHELIN TIRES HAD SMALL CRACKS IN THEM. SINCE THEY WERE NOT WORRISOME AT THAT TIME, I JUST DECIDED TO KEEP AN EYE ON MY TIRES, FOR BULGES OR LARGER CRACKS. I RECENTLY HAD MY TIRES REPLACED, LESS THAN 40000 MILES ON THEM BECAUSE I WAS GETTING READY TO GO ON A ROAD TRIP AND DIDN'T WANT TO TAKE THE CHANCE. MY TIRES WERE HEAVILY CRACKED AND ONE WAS L... Read more
Incident date: Nov 20, 2014
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILUR... Read more
Incident date: Oct 9, 2013
PROBLEMS WITH KEEPING TIRE PRESSURE AT PROPER LEVEL. LATELY HAS GOTTEN WORSE. LOSING UP TO 10LBS OVER THE PERIOD OF A WEEK IN ONE OF THE TIRES. TWO OTHER TIRES LEAK SLOWLY. AFTER READING THE OTHER COMPLAINTS ON THIS SITE, I WILL CERTAINLY BE ELEVATING THIS WITH THE DEALER I BOUGHT THE CAR FROM TO SEE WHAT CAN BE DONE. POOR CONSTRUCTION OF WHEELS CAUSING DROPPING PRESSURE IN TIRES IS A SERIOUS PROB... Read more
Incident date: Oct 9, 2013
PROBLEMS WITH KEEPING TIRE PRESSURE AT PROPER LEVEL. LATELY HAS GOTTEN WORSE. LOSING UP TO 10LBS OVER THE PERIOD OF A WEEK IN ONE OF THE TIRES. TWO OTHER TIRES LEAK SLOWLY. AFTER READING THE OTHER COMPLAINTS ON THIS SITE, I WILL CERTAINLY BE ELEVATING THIS WITH THE DEALER I BOUGHT THE CAR FROM TO SEE WHAT CAN BE DONE. POOR CONSTRUCTION OF WHEELS CAUSING DROPPING PRESSURE IN TIRES IS A SERIOUS PROB... Read more
Incident date: Oct 8, 2014
AIR BAG WARNING LIGHT AND CHIMES SOUND AT START UP AND STAY ON AT ALL TIMES.I PULLED FUSE OUT OF CONCERN THE AIR BAGS MAY DEPLOY WHEN NOT NEEDED. *TR
Incident date: Nov 17, 2014
PREMATURE FAILURE OF THE ANTILOCK BRAKING SYSTEM DUE TO DEFECTIVE HUB BEARING. *TR
Incident date: Nov 17, 2014
PREMATURE FAILURE OF THE ANTILOCK BRAKING SYSTEM DUE TO DEFECTIVE HUB BEARING. *TR
Incident date: Oct 20, 2014
A WARNING MESSAGE CAME ON TO SAY SERVICE AIR BAG. WHEN I TOOK IT IN FOR THE RECALL REPAIR, I ASKED THE SERVICE DEPARTMENT TO CHECK FOR THE WARNING MESSAGE ON THE AIR BAG. I WAS TOLD I WOULD HAVE TO HAVE MY AIR BAG MODULE REPLACE. MY CAR IS ONLY 6 YEARS OLD. WHY WOULD AN AIR BAG MODULE NEED TO BE REPLACED ON SUCH A NEW CAR? I EXPRESSED MY CONCERNS TO GM. I EVEN ASKED FOR MY MONEY BACK FOR THE COST ... Read more
Incident date: Nov 7, 2014
ENGINE OF MY 2001 BUICK LE SABRE, V6, 3800 ENGINE, CAUGHT FIRE AFTER AN OIL CHANGE AND SHORT DRIVE HOME. AUTHORIZED MECHANIC DIAGNOSED IT AS ENGINE OIL LEAKED OUT OF GASKET AND ON TOP OF EXHAUST MANIFOLD, TRIGGERING A FIRE THAT QUICKLY MELTED THE PLASTIC WIRE HARNESS COVER AND STARTED BURNING THROUGH THE WIRES. I CAUGHT THE FIRE EARLY AS IT WAS IN MY DRIVEWAY AND I HAD A FIRE EXTINGUISHER BUT FIRE... Read more
Fire
Incident date: Nov 12, 2014
THERE IS A NHTSA SERVICE BULLETIN ID # 10024713 RELATED TO A POWER STEERING LEAK CAUSED BY A DEFECTIVE PART OR DESIGN. THE BULLETIN RECOMMENDS A TIE DOWN STRAP TO PREVENT HOSE WEAR AND RESULTING LEAKAGE OF FLUID. LOSS OF POWER STEERING AND/OR DAMAGE TO THE POWER STEERING UNIT CAN RESULT FROM THIS LEAK. I BELIEVE BUICK HAS BEEN AWARE OF THIS PROBLEM FOR SOME TIME. I QUESTION WHY GM DID NOT RECA... Read more
Incident date: Nov 18, 2014
AT START OF CAR BLOWER HEATER DIDNT COME ON OR BLOW FIRST HEAVY SNOW.
BUICK
RENDEZVOUS
(2006) — ENGINE AND ENGINE COOLING
Nov 18, 2014
Incident date: Nov 15, 2014
DRIVING DOWN THE ROAD WHEN THE REDUCED ENGINE POWER LIGHT CAME ON THE SERVICE TRACTION CONTROL LIGHT COME ON THE SERVICE ENGINE LIGHT CAME ON AND THE TRAC OFF LIGHT CAME ON. COULDN'T DRIVE FASTER THEN 20MPH. *TR
BUICK
CENTURY
(1997) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Nov 18, 2014
Incident date: Aug 17, 2005
TL* THE CONTACT OWNS A 1997 BUICK CENTURY. THE CONTACT STATED THAT THE ENGINE MANIFOLD GASKET WAS DETERIORATING AND CAUSED THE ENGINE TO OVERHEAT. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT BELIEVED THAT THE FAILURE WAS CAUSED BY THE DEX COOL ANTIFREEZE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE LOWER MANIFOLD GASKET NEEDED TO BE REPLACED.... Read more
Incident date: Jul 23, 2014
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 45 MPH AND ENGAGING THE BRAKES, THE VEHICLE PULLED TO THE RIGHT AND HESITATED TO STOP. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Incident date: Nov 17, 2014
I WAS COMING UP TO TURN INTO MY DRIVEWAY AND LOST POWER STEERING. THIS CONDITION ABOUT LED ME TO HIT ANOTHER CAR. AT HIGHER RPMS THE POWER STEERING COMES BACK BUT AT AN IDLE OR JUST ABOVE IT REQUIRES GREAT EFFORT TO TURN THE VEHICLE. *TR
Incident date: Nov 18, 2014
TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. WHILE PLACING ITEMS INSIDE THE VEHICLE, THE LIFTGATE SLAMMED CLOSED AND HURT THE CONTACT'S BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
1 injured
Incident date: Sep 20, 2014
TL* THE CONTACT OWNS A 1991 BUICK REATTA. WHILE DRIVING 30 MPH, THE BRAKES FAILED TO ENGAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Apr 4, 2014
WE WERE DRIVING DOWN THE HIGHWAY AT 65 MPH THE STABILITRAK / TRACTION CONTROL LIGHT CAME ON FOLLOWED BY AN ENGINE REDUCED POWER WARNING AND THE VEHICLE SLOWS FROM 65 MPH TO 30 MPH IN ABOUT 3 SECONDS. THE ERROR MESSAGE CLEARS ITSELF WHEN THE VEHICLE IS TURNED OFF AND LEFT OFF FOR 1 TO 5 MINUTES. THE SECOND TIME THIS HAPPENED WE TOOK IT TO THE DEALERSHIP AND THEY RESET THE CODES AS A CHECK ENGINE ... Read more
Incident date: Apr 4, 2014
WE WERE DRIVING DOWN THE HIGHWAY AT 65 MPH THE STABILITRAK / TRACTION CONTROL LIGHT CAME ON FOLLOWED BY AN ENGINE REDUCED POWER WARNING AND THE VEHICLE SLOWS FROM 65 MPH TO 30 MPH IN ABOUT 3 SECONDS. THE ERROR MESSAGE CLEARS ITSELF WHEN THE VEHICLE IS TURNED OFF AND LEFT OFF FOR 1 TO 5 MINUTES. THE SECOND TIME THIS HAPPENED WE TOOK IT TO THE DEALERSHIP AND THEY RESET THE CODES AS A CHECK ENGINE ... Read more
Incident date: Nov 20, 2012
THE CHROME PLATED WHEELS BECOME CORRODED AND LEAK AIR AROUND THE BEAD OF THE TIRE. I HAVE HAD ALL FOUR TIRES REMOUNTED AND SEALED SEVERAL TIMES. NOW IT LOOKS LIKE I WILL HAVE TO BUY NEW WHEELS GM DEALER WON'T REPLACE THEM HAVING TO PAY FOR NEW WHEELS. THE FRONT PASSENGER WHEEL NOW LEAKS ABOUT 10 LBS OF AIR A DAY, WHICH IN MY OPINION IS A SAFETY FACTOR NOT TO MENTION THAT IT IS NOW WINTER AND IS A ... Read more
Incident date: Nov 17, 2014
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Oct 28, 2014
TL* THE CONTACT OWNED A 2007 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 27 MPH, THE IGNITION TURNED OFF AND CAUSED THE VEHICLE TO STALL AND CRASH INTO A TELEPHONE POLE. ALL THE WARNING INDICATORS ILLUMINATED AT THE TIME OF THE FAILURE. THE CONTACT SUSTAINED INJURIES AND WAS TRANSPORTED TO THE HOSPITAL FOR MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. T... Read more
Crash
1 injured
Incident date: Mar 10, 2014
PURCHASED VEHICLE END OF FEB 2014. PROBLEMS STARTED RIGHT AWAY. 3-13-14 REPLACED FRONT STRUTS, COMPLAINED ABOUT TRANS SHIFTS AND HEATER MOTOR WORKING PART TIME. DEALER SAID THEY COULD NOT DUPLICATE. 4-8-14 REPLACED BLOWER MOTOR AND PIGTAIL. 6-5-14 REPLACED AC EVAPORATOR OLD ONE WAS SHOT. 7-5-14 REPLACED TRANSMISSION,& WATER PUMP, & STEERING GEAR PINION SHAFT SEAL. NOW WE CURRENTLY HAVE CLEAR COAT ... Read more
Incident date: Mar 10, 2014
PURCHASED VEHICLE END OF FEB 2014. PROBLEMS STARTED RIGHT AWAY. 3-13-14 REPLACED FRONT STRUTS, COMPLAINED ABOUT TRANS SHIFTS AND HEATER MOTOR WORKING PART TIME. DEALER SAID THEY COULD NOT DUPLICATE. 4-8-14 REPLACED BLOWER MOTOR AND PIGTAIL. 6-5-14 REPLACED AC EVAPORATOR OLD ONE WAS SHOT. 7-5-14 REPLACED TRANSMISSION,& WATER PUMP, & STEERING GEAR PINION SHAFT SEAL. NOW WE CURRENTLY HAVE CLEAR COAT ... Read more
Incident date: Mar 10, 2014
PURCHASED VEHICLE END OF FEB 2014. PROBLEMS STARTED RIGHT AWAY. 3-13-14 REPLACED FRONT STRUTS, COMPLAINED ABOUT TRANS SHIFTS AND HEATER MOTOR WORKING PART TIME. DEALER SAID THEY COULD NOT DUPLICATE. 4-8-14 REPLACED BLOWER MOTOR AND PIGTAIL. 6-5-14 REPLACED AC EVAPORATOR OLD ONE WAS SHOT. 7-5-14 REPLACED TRANSMISSION,& WATER PUMP, & STEERING GEAR PINION SHAFT SEAL. NOW WE CURRENTLY HAVE CLEAR COAT ... Read more
Incident date: Mar 10, 2014
PURCHASED VEHICLE END OF FEB 2014. PROBLEMS STARTED RIGHT AWAY. 3-13-14 REPLACED FRONT STRUTS, COMPLAINED ABOUT TRANS SHIFTS AND HEATER MOTOR WORKING PART TIME. DEALER SAID THEY COULD NOT DUPLICATE. 4-8-14 REPLACED BLOWER MOTOR AND PIGTAIL. 6-5-14 REPLACED AC EVAPORATOR OLD ONE WAS SHOT. 7-5-14 REPLACED TRANSMISSION,& WATER PUMP, & STEERING GEAR PINION SHAFT SEAL. NOW WE CURRENTLY HAVE CLEAR COAT ... Read more
Incident date: Mar 10, 2014
PURCHASED VEHICLE END OF FEB 2014. PROBLEMS STARTED RIGHT AWAY. 3-13-14 REPLACED FRONT STRUTS, COMPLAINED ABOUT TRANS SHIFTS AND HEATER MOTOR WORKING PART TIME. DEALER SAID THEY COULD NOT DUPLICATE. 4-8-14 REPLACED BLOWER MOTOR AND PIGTAIL. 6-5-14 REPLACED AC EVAPORATOR OLD ONE WAS SHOT. 7-5-14 REPLACED TRANSMISSION,& WATER PUMP, & STEERING GEAR PINION SHAFT SEAL. NOW WE CURRENTLY HAVE CLEAR COAT ... Read more
Incident date: Jul 1, 2014
2003 BUICK LESABRE DASH PAD DASH PAD IS BUCKLING FROM THE FRONT, AT THE WINDSHIELD EDGE OF THE PAD. *TR