Consumer Safety Complaints

Incident date: Nov 4, 2014

CAR WAS NOT ACCELERATING PROPERLY AT LOW SPEEDS AND THE TRANSMISSION SEEMED TO BE SLIPPING WHEN DEPRESSING THE ACCELERATOR TO ACCELERATE AT HIGHWAY SPEEDS. WE TOOK IT TO THE DEALER AND THEY MENTIONED THAT 3-5-R CLUTCH HAD FAILED. THE CAR ONLY HAS ABOUT 85000 MILES. WE FEEL THIS IS A SAFETY ISSUE BASED ON RESEARCH THAT INDICATES THERE IS AN UNUSUALLY HIGH NUMBER OF FAILURES OF THIS PART, WHICH CAN ... Read more

Incident date: Nov 10, 2011

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE HEADLIGHTS SHUT OFF WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILE... Read more

Incident date: Dec 18, 2013

MY DAUGHTER HAD A HEAD ON ACCIDENT WITH ANOTHER VEHICLE. THE AIRBAG DID NOT DEPLOY IN OUR 2001 BUICK PARK AVE. SHE DIED FROM HER INJURIES. SHE WAS 17 YEARS OLD. *TR

Crash 1 deaths

Incident date: Dec 18, 2013

MY DAUGHTER HAD A HEAD ON ACCIDENT WITH ANOTHER VEHICLE. THE AIRBAG DID NOT DEPLOY IN OUR 2001 BUICK PARK AVE. SHE DIED FROM HER INJURIES. SHE WAS 17 YEARS OLD. *TR

Crash 1 deaths

Incident date: Mar 10, 2014

MY CAR WAS NOT RESPONDING AS IT NORMALLY WAS AND I TOOK IT INTO MY MECHANIC. HE PUT IT UP ON THE LIFT AND DISCOVERED THAT BOTH LOWER CONTROL ARMS WERE VERY WORN AND NEEDED TO BE REPLACED IMMEDIATELY. IT TOOK HIM SEVERAL DAYS TO FIND THE LEFT CONTROL ARM. HER WENT ON LINE AND COULD NOT FIND ANY DEALER THAT HAD THE ITEM IN STOCK AND WAS TOLD THAT IT WAS NO LONGER AVAILABLE. HE WAS TOLD THAT GM HAD... Read more

Incident date: Nov 3, 2014

BATTERY WAS COMPLETELY DEAD. ELECTRICAL SYSTEM WAS SHORTED. INSTALLED NEW BATTERY. VEHICLE STARTED BUT WOULD NOT SHUT OFF EVEN WITH KEY REMOVED. CHECK ENGINE LIGHT STAYED ON AND WOULD NOT GO OFF EVEN WITH KEY REMOVED. FOUND WATER LEAKED INTO DASH. CHECKING INTERNET BROUGHT OTHER REPORTS OF OTHER POSSIBLE WATER LEAKS. *TR

Incident date: Nov 3, 2014

BATTERY WAS COMPLETELY DEAD. ELECTRICAL SYSTEM WAS SHORTED. INSTALLED NEW BATTERY. VEHICLE STARTED BUT WOULD NOT SHUT OFF EVEN WITH KEY REMOVED. CHECK ENGINE LIGHT STAYED ON AND WOULD NOT GO OFF EVEN WITH KEY REMOVED. FOUND WATER LEAKED INTO DASH. CHECKING INTERNET BROUGHT OTHER REPORTS OF OTHER POSSIBLE WATER LEAKS. *TR

Incident date: Nov 3, 2014

BATTERY WAS COMPLETELY DEAD. ELECTRICAL SYSTEM WAS SHORTED. INSTALLED NEW BATTERY. VEHICLE STARTED BUT WOULD NOT SHUT OFF EVEN WITH KEY REMOVED. CHECK ENGINE LIGHT STAYED ON AND WOULD NOT GO OFF EVEN WITH KEY REMOVED. FOUND WATER LEAKED INTO DASH. CHECKING INTERNET BROUGHT OTHER REPORTS OF OTHER POSSIBLE WATER LEAKS. *TR

Incident date: Oct 15, 2014

TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS BURNED OUT PREMATURELY AND HAD TO BE REPLACED MULTIPLE TIMES. ALSO, THE FOG LIGHTS FAILED AND CAUSED THE RELAY SWITCH TO CATCH FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REPLACED THE RELAY SWITCH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.

Fire

Incident date: Oct 15, 2014

TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS BURNED OUT PREMATURELY AND HAD TO BE REPLACED MULTIPLE TIMES. ALSO, THE FOG LIGHTS FAILED AND CAUSED THE RELAY SWITCH TO CATCH FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REPLACED THE RELAY SWITCH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.

Fire

Incident date: Jun 25, 2014

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT EXPERIENCED THE FAILURE ON SEVERAL OCCASIONS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER STATED THE PART WAS UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE... Read more

Incident date: Oct 15, 2014

TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED WHILE STOPPED AT A TRAFFIC SIGN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SHIFTING INTO PARK. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS ... Read more

Incident date: Aug 15, 2014

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE HAD NOT EXHIBITED THE FAILURE.

Incident date: Oct 31, 2014

TL* THE CONTACT OWNS A 2003 BUICK CENTURY. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO TURN IN THE IGNITION SWITCH AND THE ALARM SECURITY WARNING LIGHT ILLUMINATED. THE FAILURES OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.

Incident date: Oct 30, 2014

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED DURING THE NIGHT AND THE HIGH BEAMS WERE REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000. THE VIN WAS NOT AVAILABLE.

Incident date: Oct 29, 2014

WENT TO DEALER FOR SERVICE WAS TOLD STEERING RACK WAS LEAKING AND NEEDED TO BE REPLACED. ASKED ABOUT RECALLS FOR THE ISSUE AND WAS TOLD THEIR WERE NONE. I WOULD HAVE TO PAY FOR THE ENTIRE REPAIR. RETURNED HOME TO FIND A NOTICE NOT A RECALL IN THE MAIL FROM GM ABOUT MY ISSUE. MY CONDITION IS CLEARLY ASSOCIATED WITH A KNOWN SAFETY DEFECT IDENTIFIED BY GM. THIS IS AN ADMITTED URGENT SAFETY CONDIT... Read more

Incident date: Nov 1, 2014

THE ACCIDENT HAPPENED YESTERDAY MORNING. THE BRAKE JAMMED WHEN I TRIED TO STOP AT THE RED LIGHT. WHEN I PRESSED THE BRAKE SECOND TIME, IT WAS STILL JAMMED SO I CRASHED MY CAR TO THE CAR IN FRONT. LUCKILY, NOBODY WAS HURT. IT WAS RAINING BUT THE CAR WAS JUST SERVICED BY A BUICK DEALER LESS THAN TWO WEEKS AGO. THIS HAPPENED A YEAR AGO AND FORTUNATELY, THE CAR STOPPED JUST IN TIME THAT TIME. *T... Read more

Crash

Incident date: Apr 8, 2014

TL* THE CONTACT OWNS A 2002 BUICK CENTURY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ELECTRICAL WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.

Incident date: Apr 8, 2014

TL* THE CONTACT OWNS A 2002 BUICK CENTURY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ELECTRICAL WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.

Incident date: Jun 15, 2014

TL* THE CONTACT OWNS A 1997 BUICK LESABRE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, AN ABNORMAL SOUND EMITTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE UPPER INTAKE MANIFOLD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAG... Read more

Incident date: Jun 15, 2014

TL* THE CONTACT OWNS A 1997 BUICK LESABRE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, AN ABNORMAL SOUND EMITTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE UPPER INTAKE MANIFOLD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAG... Read more

Incident date: Nov 14, 2008

THE INDICATOR LIGHT FOR THE PARK, REVERSE, DRIVE HAS BEEN GOING ON AND OFF FOR YEARS MY 84 YEAR OLD UNCLE NEVER NEW WHAT GEAR HE WAS IN AND HE GAVE ME THE CAR IN 09 AND WE CALL ON IT AND THEY TOLD US THEIR WAS NO RECALL AND 9 MONTH AGO IT FINALLY WENT OUT COMPLETELY WE HAVE TO COUNT SO WE KNOW WHAT GEAR WE ARE IN AND YOU CAN'T SEE THE MILEAGE I THINK THIS IS A SAFETY HAZARD TO THE OLDER PEOPLE.... Read more

Incident date: Oct 22, 2014

THE ABS ACTIVATES EARLY WHEN TRYING TO STOP AT LOW SPEEDS, THERE WAS A SIGNIFICANT LOSS OF BREAKING FORCE WHEN COMING TO A STOP AT LOW SPEEDS. ABS AND TRACTION CONTROL LIGHT COMES ON INTERMITTENTLY. PROBLEM WAS CORRECTED AFTER CORRODED WHEEL SPEED SENSOR WAS REPLACED. *TR

Incident date: Aug 12, 2011

TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING 8 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL TANK INTAKE VALVE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Incident date: Oct 30, 2014

STEERING GEAR BOOTS LEAKING FLUID ON AWD VEHICLE. APPROX $1780 REPAIR TO REPLACE STEERING GEAR SEALS NEEDED PER CHEVROLET DEALER SERVICE DEPARTMENT. *TR

Incident date: Sep 27, 2012

REAR DIFFERENTIAL CLUTCH PAK REPLACED BY DEALER SERVICE DEPARTMENT. UNDER WARRANTY. OIL WAS DRIPPING FROM REAR, CENTER, NEAR AXLE. 09/11/2012 FIRST DEALERSHIP DIAGNOSED "F2023 SEAL, PINION SHAFT OIL - REAR DIFFERENTIAL " REPLACED SEAL. UNDER WARRANTY - NO CHARGE. MILEAGE 24138. 09/19/2011 STILL LEAKING WHILE OUT OF TOWN. SECOND DEALERSHIP DIAGNOSED SAME THING. "PINION SEAL IS LEAKING" "R... Read more

Incident date: Sep 27, 2012

REAR DIFFERENTIAL CLUTCH PAK REPLACED BY DEALER SERVICE DEPARTMENT. UNDER WARRANTY. OIL WAS DRIPPING FROM REAR, CENTER, NEAR AXLE. 09/11/2012 FIRST DEALERSHIP DIAGNOSED "F2023 SEAL, PINION SHAFT OIL - REAR DIFFERENTIAL " REPLACED SEAL. UNDER WARRANTY - NO CHARGE. MILEAGE 24138. 09/19/2011 STILL LEAKING WHILE OUT OF TOWN. SECOND DEALERSHIP DIAGNOSED SAME THING. "PINION SEAL IS LEAKING" "R... Read more

Incident date: Oct 30, 2014

TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Incident date: Oct 29, 2014

WHILE DRIVING THE VEHICLE, THE VEHICLE STARTED TO SHAKE AND THEN LOST THE ABILITY TO MOVE. CHECK ENGINE LIGHTS CAME ON. VEHICLE ENGINE WOULD RUN BUT VEHICLE WOULD NOT MOVE. ENTIRE TRANSMISSION HAD TO BE REPLACED. *TR

Incident date: Oct 30, 2014

TL* THE CONTACT OWNS A 2004 BUICK CENTURY. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE BECAME INVOLVED IN A CRASH AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT NO WARNING LIGHTS ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED LACERATION TO THE TO FACE AND MOUTH WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A LOT WHERE IT WAS DEEMED DESTROY... Read more

Crash 1 injured

Incident date: Jun 28, 2014

DURING CRUISE ON HIGHWAY (I-95 IN FLORIDA) WHILE ON VACATION THE LEFT REAR POWER SLIDING DOOR BECAME UNLATCHED AND WARNING CHIMES SOUNDED REPEATEDLY AND INTERIOR LIGHTS ILLUMINATED, THIS OCCURRED SEVERAL TIMES AGAIN ON THIS TRIP THERE WAS AN INVESTIGATION BY THE NHTSA IN 2008 REPORT #EA07019 WHICH DETERMINED NO DEFECT WAS PRESENT WHICH WOULD REQUIRE A RECALL. I BEG TO DIFFER WITH THAT ASSESSMENT... Read more

Incident date: Jun 28, 2014

DURING CRUISE ON HIGHWAY (I-95 IN FLORIDA) WHILE ON VACATION THE LEFT REAR POWER SLIDING DOOR BECAME UNLATCHED AND WARNING CHIMES SOUNDED REPEATEDLY AND INTERIOR LIGHTS ILLUMINATED, THIS OCCURRED SEVERAL TIMES AGAIN ON THIS TRIP THERE WAS AN INVESTIGATION BY THE NHTSA IN 2008 REPORT #EA07019 WHICH DETERMINED NO DEFECT WAS PRESENT WHICH WOULD REQUIRE A RECALL. I BEG TO DIFFER WITH THAT ASSESSMENT... Read more

Incident date: Jun 28, 2014

DURING CRUISE ON HIGHWAY (I-95 IN FLORIDA) WHILE ON VACATION THE LEFT REAR POWER SLIDING DOOR BECAME UNLATCHED AND WARNING CHIMES SOUNDED REPEATEDLY AND INTERIOR LIGHTS ILLUMINATED, THIS OCCURRED SEVERAL TIMES AGAIN ON THIS TRIP THERE WAS AN INVESTIGATION BY THE NHTSA IN 2008 REPORT #EA07019 WHICH DETERMINED NO DEFECT WAS PRESENT WHICH WOULD REQUIRE A RECALL. I BEG TO DIFFER WITH THAT ASSESSMENT... Read more

Incident date: Jun 28, 2014

DURING CRUISE ON HIGHWAY (I-95 IN FLORIDA) WHILE ON VACATION THE LEFT REAR POWER SLIDING DOOR BECAME UNLATCHED AND WARNING CHIMES SOUNDED REPEATEDLY AND INTERIOR LIGHTS ILLUMINATED, THIS OCCURRED SEVERAL TIMES AGAIN ON THIS TRIP THERE WAS AN INVESTIGATION BY THE NHTSA IN 2008 REPORT #EA07019 WHICH DETERMINED NO DEFECT WAS PRESENT WHICH WOULD REQUIRE A RECALL. I BEG TO DIFFER WITH THAT ASSESSMENT... Read more

Incident date: Oct 2, 2014

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,630.

Incident date: Aug 11, 2014

AT LOW SPEEDS AS IN TRYING TO PARK OR WAITING TO MAKE A TURN FROM THE STOPPED POSITION, THE STEERING BECOMES VERY STIFF. IT FEELS AS THE POWER STEERING HAS STOPPED WORKING AND IS EXTREMELY HARD TO TURN. *TR

Incident date: Oct 1, 2014

2007 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH DEFECT RECALL. *SMD THE CONSUMER ALSO STATED HE EXPERIENCED A PROBLEM, WITH THE LIGHTS GOING OUT, ON THEIR OWN. *JB

Incident date: Oct 20, 2014

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING AT AN UNKNOWN SPEED OVER A TRAIN TRACK, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE KEY INDEPENDENTLY RELEASED FROM THE IGNITION. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE CONTACT... Read more

Incident date: Oct 28, 2014

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE FUSE BOX AND WIRING UNDER THE HOOD MELTED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

Fire

Incident date: Apr 24, 2014

04/24/2014 3:56PM OUR 2013 ENCLAVE SUDDENLY WENT INTO REDUCED ENGINE POWER MODE WHILE TRAVELING ON THE INTERSTATE AT SPEEDS OF 65-70 WHEN SUDDENLY SPEED WAS REDUCED TO 35-45MPH. MY WIFE ALMOST GOT REAR ENDED. SHE CONTACT ONSTAR FOR DIAGNOSTICS BUT THEY COULD NOT SEE ANY ISSUE WITH THE VEHICLE. (NOT ISSUES OR DIAGNOSTIC CODES FOUND) WHEN THIS HAPPENED THE SERVICE STABILITRAK LIGHT LIT, TRACTION O... Read more

Incident date: Apr 24, 2014

04/24/2014 3:56PM OUR 2013 ENCLAVE SUDDENLY WENT INTO REDUCED ENGINE POWER MODE WHILE TRAVELING ON THE INTERSTATE AT SPEEDS OF 65-70 WHEN SUDDENLY SPEED WAS REDUCED TO 35-45MPH. MY WIFE ALMOST GOT REAR ENDED. SHE CONTACT ONSTAR FOR DIAGNOSTICS BUT THEY COULD NOT SEE ANY ISSUE WITH THE VEHICLE. (NOT ISSUES OR DIAGNOSTIC CODES FOUND) WHEN THIS HAPPENED THE SERVICE STABILITRAK LIGHT LIT, TRACTION O... Read more

Incident date: Apr 24, 2014

04/24/2014 3:56PM OUR 2013 ENCLAVE SUDDENLY WENT INTO REDUCED ENGINE POWER MODE WHILE TRAVELING ON THE INTERSTATE AT SPEEDS OF 65-70 WHEN SUDDENLY SPEED WAS REDUCED TO 35-45MPH. MY WIFE ALMOST GOT REAR ENDED. SHE CONTACT ONSTAR FOR DIAGNOSTICS BUT THEY COULD NOT SEE ANY ISSUE WITH THE VEHICLE. (NOT ISSUES OR DIAGNOSTIC CODES FOUND) WHEN THIS HAPPENED THE SERVICE STABILITRAK LIGHT LIT, TRACTION O... Read more

Incident date: Oct 27, 2014

THE INSTRUMENT PANEL WENT BLANK FOR AT LEAST 10 SECONDS BEFORE RESETTING AS THOUGH THE CAR RESTARTED, WHILE DRIVING ON I95 AT A SPEED OF 65-70 MPH. THE CAR DID NOT STALL. *TR

Incident date: Oct 27, 2014

STEERING WHEEL FLUID WAS EMPTYING OUT RAPIDLY, IT WAS REPLACED. START DRVING ON THE HIGHWAY THE CAR STEERINF FROZE I COULD NOT STEER IT. MADE IT OFF THE ROAD MECHANIC PUT IT ON THE LIFT HE TOLD ME THAT THE RACK AND PION WAS GONE ON BOTH SIDES WHICH IS VERY DANGEROUS AND VERY EXPENSIVE JOB. I HEARD NOTHING ABOUT A RECALL. *TR

Incident date: Sep 11, 2014

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Incident date: Jul 15, 2014

TL* THE CONTACT OWNS A 2002 BUICK CENTURY. WHILE DRIVING 20 MPH, THE ENGINE STALLED. THE DEALER STATED THAT THE ELECTRICAL SYSTEM WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. ..UPDATED 05/20/15 *BF UPDATED 7/6/2015 *JS

Incident date: Dec 3, 2012

I WAS DRIVING ON A HIGHWAY AND STOPPED AT A STOP SIGN--WHEN I ACCELERATED TO CONTINUE DRIVING THE CAR SHIFTED INTO THE GEAR FOR DRIVING IN THE SNOW. THE GEAR SHIFT STILL WAS IN DRIVE. IN THE SNOW DRIVE GEAR YOU GET A BUMPY RIDE AND CAN ONLY GO 30 MPH. I HAD ON STAR AT THAT TIME AND THEY TOLD ME TO TURN THE IGNITION OFF AND IT WOULD GET ME OUT OF THAT GEAR. I DID THAT TWICE AND IT WORKED. I ... Read more

Incident date: Oct 27, 2014

TL* THE CONTACT OWNS A 2003 BUICK REGAL. WHILE DRIVING APPROXIMATELY 50 MPH, THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFA... Read more

Incident date: Oct 14, 2014

TL* THE CONTACT OWNS A 2000 BUICK PARK AVENUE. IMMEDIATELY AFTER STARTING THE VEHICLE, THE ENGINE EXPLODED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE RUPTURED INTAKE MANIFOLD DISPLACED THE FUEL LINE, WHICH PULLED THE INJECTOR OUT CAUSING A FUEL LEAK. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACT... Read more

Incident date: Oct 14, 2014

TL* THE CONTACT OWNS A 2000 BUICK PARK AVENUE. IMMEDIATELY AFTER STARTING THE VEHICLE, THE ENGINE EXPLODED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE RUPTURED INTAKE MANIFOLD DISPLACED THE FUEL LINE, WHICH PULLED THE INJECTOR OUT CAUSING A FUEL LEAK. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACT... Read more