Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,115 complaints for BUICK
Incident date: Dec 16, 2014
HAD CAR TOWED TO DEALERSHIP ON 12/17/14. CAR NOT STARTING AND STALLING. HAD BATTERY REPLACED AND NEXT DAY CAR WOULD NOT START AGAIN. STALLED AND MAKING NOISE UNDER HOOD AND IN REAR BY BATTERY. TOOK BACK TO DEALERSHIP AND THEY STATED COULD NOT REPLICATE PROBLEM THEREFORE NO SOLUTION TO BE FOUND. TOLD CAR WAS READY AFTER WAITING APPROX. 4 HRS. FOR THEM TO TRY AND REPLICATE CAR SHUTTING DOWN. IT JUST... Read more
Incident date: Dec 16, 2014
HAD CAR TOWED TO DEALERSHIP ON 12/17/14. CAR NOT STARTING AND STALLING. HAD BATTERY REPLACED AND NEXT DAY CAR WOULD NOT START AGAIN. STALLED AND MAKING NOISE UNDER HOOD AND IN REAR BY BATTERY. TOOK BACK TO DEALERSHIP AND THEY STATED COULD NOT REPLICATE PROBLEM THEREFORE NO SOLUTION TO BE FOUND. TOLD CAR WAS READY AFTER WAITING APPROX. 4 HRS. FOR THEM TO TRY AND REPLICATE CAR SHUTTING DOWN. IT JUST... Read more
Incident date: Dec 16, 2014
HAD CAR TOWED TO DEALERSHIP ON 12/17/14. CAR NOT STARTING AND STALLING. HAD BATTERY REPLACED AND NEXT DAY CAR WOULD NOT START AGAIN. STALLED AND MAKING NOISE UNDER HOOD AND IN REAR BY BATTERY. TOOK BACK TO DEALERSHIP AND THEY STATED COULD NOT REPLICATE PROBLEM THEREFORE NO SOLUTION TO BE FOUND. TOLD CAR WAS READY AFTER WAITING APPROX. 4 HRS. FOR THEM TO TRY AND REPLICATE CAR SHUTTING DOWN. IT JUST... Read more
Incident date: Dec 17, 2014
THE TAILGATE/LIFTGATE IS BROKEN FOR THE SECOND TIME. THE FIRST TIME IT WAS REPLACED WAS WHEN IT HAD ONLY 40,403 MILES. NOW, IT IS BROKEN AGAIN AT 77,000. THE HATCH WILL GO UP AUTOMATICALLY, BUT DOESN'T HOLD SO IT COMES CRASHING DOWN. THIS IS VERY DANGEROUS! AM I TO EXPECT THAT EVERY 30,000-40,000 IT NEEDS TO BE REPLACED? *TR
Incident date: Sep 30, 2014
THE CAR STARTED TO HAVE TROUBLE SHIFTING INTO GEARS, ESPECIALLY OVERDRIVE. THEN IT WOULDN'T GO INTO REVERSE. THE 3-5 REVERSE WAVED PLATE BROKEN, REPLACED 3-5 REVERSE HOUSING, REPLACE 3-5R PISTON AND DAM ASSEMBLY, REPLACE ALL SEALS AND GASKETS, REPLACE FRONT COVER PISTON SPRING ASSEMBLY, AND TRANSMISSION FLUID FILTER.......$3,173 LATER I WAS OUT THE DOOR NOT HAPPY. I WAS OUT OF TOWN ON VACATION ... Read more
Incident date: Sep 30, 2014
THE CAR STARTED TO HAVE TROUBLE SHIFTING INTO GEARS, ESPECIALLY OVERDRIVE. THEN IT WOULDN'T GO INTO REVERSE. THE 3-5 REVERSE WAVED PLATE BROKEN, REPLACED 3-5 REVERSE HOUSING, REPLACE 3-5R PISTON AND DAM ASSEMBLY, REPLACE ALL SEALS AND GASKETS, REPLACE FRONT COVER PISTON SPRING ASSEMBLY, AND TRANSMISSION FLUID FILTER.......$3,173 LATER I WAS OUT THE DOOR NOT HAPPY. I WAS OUT OF TOWN ON VACATION ... Read more
Incident date: Dec 2, 2013
THE FRONT PASSENGER SERVICE AIRBAG WARNING LIGHT COMES ON INTERMITTENTLY. THE PROBLEM WAS TRACED TO A FAULTY PASSENGER PRESENCE SYSTEM ASSEMBLY. THE COST OF REPAIR IS ESTIMATED AT ABOUT $650. I WOULD DEEPLY APPRECIATE YOUR INVESTIGATING THIS MATTER. THANK YOU SO MUCH. *TR
Incident date: Sep 28, 2014
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE DASHBOARD AS THE ELECTRONIC SUSPENSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHN... Read more
Incident date: Sep 7, 2014
WHILE ON THE HIGHWAY ON A TRIP, THE TRANSMISSION OF MY 2008 BUICK ENCLAVE STARTED SKIPPING/SHIFTING ROUGHLY WHEN ACCELERATING/UPSHIFTING. SOON THE TRANSMISSION WOULD NOT GO FASTER THAN 30 MILES AN HOUR AND SEEMED STUCK IN 2ND GEAR. I EXITED THE HIGHWAY AS SOON AS I WAS ABLE TO. BY THEN, IT COULD NOT GO ON REVERSE EITHER. AT THE REPAIR SHOP, THE TRANSMISSION WAS DISASSEMBLED, WITH A BROKEN WAVE PLA... Read more
Incident date: Dec 5, 2007
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHT BULBS WERE BURNING PREMATURELY. IN ADDITION, THE CONTACT MENTIONED THAT THE LIGHTS IN THE INSTRUMENT PANEL FLICKERED SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEADLIGHT BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE.... Read more
Incident date: Aug 6, 2009
AUTOATICE TRANSMISSION SLIPS
Incident date: Dec 18, 2014
VEHICLES HEADED LIGHTS TURNED OFF WHILE DRIVING. BULB WAS JUST REPLACED THAT DAY. SEVERAL BULBS HAVE BEEN CHANGED. *TR
Incident date: Dec 13, 2014
I WAS DRIVING DOWN THE FREEWAY AND THE MOON ROOF EXPLODED ALL OVER MY KIDS IN THE BACK SEAT AS WELL AS MY SELF, I HAD GLASS STUCK IN MY SCALP. *TR
Incident date: Dec 1, 2014
2008 BUICK LACROSSE. AIR BAG LIGHT COMES ON CONSTANTLY AND HAS BEEN COMING ON SINCE THE VEHICLE WAS PURCHASED. *TA
Incident date: Dec 17, 2014
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE TIRE PRESSURE WARNING LIGHT ILLUMINATED BUT INDICATED THAT THE WRONG TIRE WAS DEFLATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,030.
Incident date: Nov 13, 2014
TL* THE CONTACT OWNS A 2005 BUICK RAINER. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE ABNORMALLY LOWERED TO THE GROUND. AS A RESULT, THE VEHICLE BOUNCED WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR COMPRESSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MIL... Read more
Incident date: Jun 9, 2014
2006 BUICK LUCERNE WHILE DRIVING THERE WAS A JARRING EVENT THAT OCCURRED IMMEDIATELY AFFECTING THE ENGINE POWER AND POWER STEERING. *MW THE IGNITION, POWER STEERING HOSE AND AIR BAG MODULE AND OXYGEN SENSOR WERE REPLACED. *JB
Incident date: Jun 9, 2014
2006 BUICK LUCERNE WHILE DRIVING THERE WAS A JARRING EVENT THAT OCCURRED IMMEDIATELY AFFECTING THE ENGINE POWER AND POWER STEERING. *MW THE IGNITION, POWER STEERING HOSE AND AIR BAG MODULE AND OXYGEN SENSOR WERE REPLACED. *JB
Incident date: Jun 9, 2014
2006 BUICK LUCERNE WHILE DRIVING THERE WAS A JARRING EVENT THAT OCCURRED IMMEDIATELY AFFECTING THE ENGINE POWER AND POWER STEERING. *MW THE IGNITION, POWER STEERING HOSE AND AIR BAG MODULE AND OXYGEN SENSOR WERE REPLACED. *JB
Incident date: Jun 9, 2014
2006 BUICK LUCERNE WHILE DRIVING THERE WAS A JARRING EVENT THAT OCCURRED IMMEDIATELY AFFECTING THE ENGINE POWER AND POWER STEERING. *MW THE IGNITION, POWER STEERING HOSE AND AIR BAG MODULE AND OXYGEN SENSOR WERE REPLACED. *JB
Incident date: Oct 1, 2014
2008 BUICK LUCERNE RECALL ON THE WEIGHT ON THE KEY RING. CAR WENT DEAD IN THE PARKING LOT. *MW THE IGNITION COIL AND MODULE WERE REPLACED. *JB
Incident date: Dec 13, 2014
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED ON SEVERAL OCCASIONS. AS A RESULT, THE HIGH BEAMS OR THE FOG LIGHTS WERE ACTIVATED WHEN THE FAILURE OCCURRED. THE CONTACT MENTIONED THAT THE FAILURE WAS PROGRESSING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAI... Read more
BUICK
RENDEZVOUS
(2003) — FUEL/PROPULSION SYSTEM
Dec 17, 2014
Incident date: Dec 9, 2014
TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THERE WAS A FUEL ODOR AND FUEL WAS SEEN LEAKING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE FUEL TANK INLET CHECK VALVE WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GA... Read more
Incident date: Dec 14, 2014
CHECK ENGINE/EMISSIONS CONTROL LIGHT CAME ON AS WE WERE DRIVING. STOPPED ABOUT A HALF HOUR LATER TO PUT GAS IN, AS WE WERE STOPPED AT A STOP LIGHT THE CAR DIDN'T WANT TO GO (NO POWER, NO SHIFT). AS WE WERE LEAVING THE STATION, THE CAR WOULD NOT GO. IT WOULD NOT SHIFT INTO 3RD YEAR, RPMS WERE AT 4000 AT ONLY 40MPH. DROVE HOME AND LATER DROVE IT TO THE MECHANIC. DROVE FINE THEN, BUT THE RPM GAUGE WA... Read more
BUICK
RENDEZVOUS
(2003) — FUEL SYSTEM, GASOLINE
Dec 17, 2014
Incident date: Apr 10, 2013
FUEL TANK INLET CHECK VALVE FRACTURE. FUEL LEAK . GM IS REFUSING TO PAY FOR REPAIRS. THIS IS A KNOWN ISSUE. NHTSA RECALL NOTICE: 07V349009 GM RECALL NUMBER: 06230 GM STILL REFUSING TO PAY 100% OF REPAIRS & FORCING GM VEHICLE OWNERS TO PAY FOR REPAIRS ON KNOWN RECALL ISSUE. *TR
Incident date: Aug 1, 2013
SHORTLY AFTER PURCHASING THIS VEHICLE I FOUND THAT WHILE ROUNDING A CORNER THE POWER DIES AND I LOST CONTROL OF THE VEHICLE SINCE I HAD NOT POWER STEERING OR BRAKES. I WAS ABLE TO STEER THE CAR TO THE BERM AND WAITED UNTIL POWER WAS RESTORED. THIS HAS OCCURRED MANY TIMES. UPON CHECKING WITH THE DEALER I WAS TOLD BUICK IS AWARE OF THE PROBLEM, BUT THERE IS NO RECALL. THEN I BEGAN HAVING ... Read more
Incident date: Aug 1, 2013
SHORTLY AFTER PURCHASING THIS VEHICLE I FOUND THAT WHILE ROUNDING A CORNER THE POWER DIES AND I LOST CONTROL OF THE VEHICLE SINCE I HAD NOT POWER STEERING OR BRAKES. I WAS ABLE TO STEER THE CAR TO THE BERM AND WAITED UNTIL POWER WAS RESTORED. THIS HAS OCCURRED MANY TIMES. UPON CHECKING WITH THE DEALER I WAS TOLD BUICK IS AWARE OF THE PROBLEM, BUT THERE IS NO RECALL. THEN I BEGAN HAVING ... Read more
Incident date: Aug 1, 2013
SHORTLY AFTER PURCHASING THIS VEHICLE I FOUND THAT WHILE ROUNDING A CORNER THE POWER DIES AND I LOST CONTROL OF THE VEHICLE SINCE I HAD NOT POWER STEERING OR BRAKES. I WAS ABLE TO STEER THE CAR TO THE BERM AND WAITED UNTIL POWER WAS RESTORED. THIS HAS OCCURRED MANY TIMES. UPON CHECKING WITH THE DEALER I WAS TOLD BUICK IS AWARE OF THE PROBLEM, BUT THERE IS NO RECALL. THEN I BEGAN HAVING ... Read more
Incident date: Jul 17, 2014
TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE'S PRESSURE INCREASED AND CAUSED THE CONTACT'S EARS TO HURT. THE CONTACT NOTICED A BURNING ODOR COMING FROM THE VEHICLE. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTUR... Read more
Fire
Incident date: Aug 28, 2014
TL* THE CONTACT OWNS A 1997 BUICK LESABRE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Incident date: Dec 15, 2014
TL* THE CONTACT OWNS A 1990 BUICK CENTURY (N/A). THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Incident date: Jun 1, 2014
TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT THE BACK UP CAMERA WAS DIFFICULT TO VIEW WHEN REVERSING. THE CONTACT MENTIONED THAT THE BACK UP CAMERA WAS DARK AND CAUSED THE CONTACT'S VISION OF THE ROAD TO BE IMPAIRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FA... Read more
Incident date: Oct 15, 2014
2008 BUICK LUCERNE THE CONSUMERS WIFE WAS STOPPED AT AN INTERSECTION WHEN SHE SUDDENLY REALIZED THE ENGINE WAS NO LONGER ON AND THE VEHICLE DID NOT MOVE. THE VEHICLE WOULD NOT RE-START AND HAD TO BE TOWED TO THE DEALER. DIAGNOSIS WAS THAT THE "IGNITION MODULE" HAD DEFAULTED. *MW THE CONSUMER STATED THE IGNITION FAILED, ONE DAY PRIOR TO RECEIVING THE RECALL NOTICE IN THE MAIL. *JB
Incident date: Jul 28, 2014
2008 BUICK LUCERNE. THE CAR STALLED AND LOST POWER STEERING AND BRAKE CAPABILITY ON A NARROW COUNTRY ROAD. *TA THE CONSUMER RECEIVED A RECALL LETTER ON AUGUST 21, 2014. THE PROBLEM REGARDING THE IGNITION IN RECALL, DESCRIBED THE PROBLEM SHE EXPERIENCED. *JB
Incident date: Dec 1, 2014
2006 BUICK LACROSSE REGARD GM SAFETY RECALL. *MW THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. RECALL 3 14V355000. *JB
Incident date: Dec 3, 2014
CAR WAS TOWED TO AUTO REPAIR SHOP WHERE THE AIRBAG LIGHT AND CHECK ENGINE LIGHTS WERE ILLUMINATED. HAVE HAD FOUR DIAGNOSTICS PERFORMED AND PROBLEM NOT FOUND. ADVISED A COMPLETE TEAR DOWN OF PASSENGER SEAT WOULD NEED TO BE DONE TO LOCATE ISSUE WHICH IS COSTING ME AN EXUBERANT AMOUNT OF MONEY FOR SOMETHING THAT SHOULD BE FIXED ON A RECALL. *TR
Incident date: Dec 15, 2014
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Incident date: Dec 15, 2014
WE WERE 60 MILES FROM HOME HAVING DINNER. GOT IN THE CAR AFTER DARK TO COME HOME, STARTED IT AND NO HEADLIGHTS. LOW BEAM HEADLIGHTS FAILED TO COME ON WHETHER BY AUTO OR MANUAL SWITCHING THEM ON. WE HAD HIGH BEAM BUT NO LOW BEAM OR DAYTIME RUNNING LIGHT. THIS IS VERY DANGEROUS. IT IS OUR ONLY VEHICLE FOR DAILY DRIVING. WE NEED THIS REPAIRED UNDER THE 12-1-2014 RECALL FROM BUICK. *TR
Incident date: Dec 15, 2014
WE WERE 60 MILES FROM HOME HAVING DINNER. GOT IN THE CAR AFTER DARK TO COME HOME, STARTED IT AND NO HEADLIGHTS. LOW BEAM HEADLIGHTS FAILED TO COME ON WHETHER BY AUTO OR MANUAL SWITCHING THEM ON. WE HAD HIGH BEAM BUT NO LOW BEAM OR DAYTIME RUNNING LIGHT. THIS IS VERY DANGEROUS. IT IS OUR ONLY VEHICLE FOR DAILY DRIVING. WE NEED THIS REPAIRED UNDER THE 12-1-2014 RECALL FROM BUICK. *TR
Incident date: Dec 14, 2014
JUST BOUGHT THE CAR ON THURSDAY. TODAY IS SUNDAY AND WE HAD A LIGHT RAIN. I HAD TO RUN TO THE STORE AND NOTICED WATER RUNNING ALL OVER THE SEATS AND THE DASH. THE CAR IS LEAKING ALL OVER. CALLED THE DEALER AND THEY SAID TO BRING IT IN TOMORROW MORNING. *TR
Incident date: Jul 6, 2004
THE FIRST TIME IT HAPPENED WAS ON THE INTERSTATE AND I HAD SET THE CRUISE CONTROL AND MY SPEED STARTED TO INCREASE SLOWLY AT FIRST THEN IT INCREASED AT A RAPID RATE.SO I TAPPED THE BRAKE AND IT DISENGAGED . WHEN I REENGAGED IT THE SAME THING HAPPENED. IT HAS HAPPENED SPORADICALLY AND BECAUSE IT HAPPENS INFREQUENTLY I HAVEN'T GOTTEN IT REPAIRED AND WHEN I HAVE ASKED MECHANICS ABOUT IT, THEY DRIVE... Read more
BUICK
RENDEZVOUS
(2004) — UNKNOWN OR OTHER
Dec 13, 2014
Incident date: Dec 11, 2014
THE FUEL LINE RUNMIG FROM THE ENGINE TO THE FUEL FILTER GOT A SLOW LEAK IN IT, FILLED THE INSIDE OF THE SUV WITH FUMES AND WE HAD TO PULL OVER TO AIR OUT THE CAR THEN THE FUEL LINE SPLIT AND FELL OFF AND GAS SPILLED OUT AND OVERCOME THE INSIDE OF THE CAR WITH FUMES. WHEN REPAIRED IMMEDIATELY, THE MECHANIC DETERMINED THE LINE ACCUMULATED EXCESSIVE MOISTURE AND HEAT AND CAUSED IT TO BREAK WHEN IT GO... Read more
Incident date: Dec 4, 2014
THE CAR HAD NOT BEEN DROVE IN A MONTH, I DROVE ABOUT 3MILES THEN PARKED, CAR THEN STARTED TO SMOKE THEN CAUGHT FIRE. *TR
Fire
Incident date: Dec 4, 2014
THE CAR HAD NOT BEEN DROVE IN A MONTH, I DROVE ABOUT 3MILES THEN PARKED, CAR THEN STARTED TO SMOKE THEN CAUGHT FIRE. *TR
Fire
Incident date: Dec 4, 2014
THE CAR HAD NOT BEEN DROVE IN A MONTH, I DROVE ABOUT 3MILES THEN PARKED, CAR THEN STARTED TO SMOKE THEN CAUGHT FIRE. *TR
Fire
Incident date: Dec 8, 2014
DURING ACCELERATION ON A BUSY HIGHWAY, CAR LURCHED AND LOST POWER. EVASIVE ACTION WAS TAKEN TO AVOID COLLISION WITH BIG RIG TRUCKS HAULING LARGE HAY LOADS. CHECK ENGINE LIGHT CAME ON.TOLD BY SHOP THE VEHICLE NEEDED A NEW TRANSMISSION. GEAR 3,5 AND REVERSE WERE AFFECTED BY AUTOMATIC TRANSMISSION CLUTCH FAILURE. VEHICLE ONLY HAD 72500 MILES ON IT. HAVE SEVERAL OTHER OWNERS WHO STATED THEIR TRANSMISS... Read more
Incident date: Aug 10, 2013
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO WORK ON SEVERAL OCCASIONS. AS A RESULT, THE CONTACT HAD TO TURN ON THE HIGH BEAMS OR THE FOG LIGHTS EACH TIME THE FAILURE OCCURRED. THE CONTACT INDICATED THAT THE FAILURE WAS PROGRESSING. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAIL... Read more
Incident date: Dec 11, 2014
TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V515000 (EQUIPMENT); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Dec 10, 2014
THE VEHICLE START MAKING A FUNNY NOISE AND IT KEPT GETTING LOUDER AND LOUDER, THEN ALL OF A SUDDEN IT CUTS OFF. I WAS ABLE TO RESTART THE VEHICLE AFTER I SAT FOR A WHILE BUT IT IS STILL MAKING A FUNNY NOISE. I HAVE BEEN TOLD BY A MECHANIC TODAY THAT IT IS THE POWER STEERING. THAT WILL HAVE TO BE FIXED. I AM SURE THAT IT WILL COST A LOT OF MONEY. *TR
Incident date: Dec 10, 2014
THE VEHICLE START MAKING A FUNNY NOISE AND IT KEPT GETTING LOUDER AND LOUDER, THEN ALL OF A SUDDEN IT CUTS OFF. I WAS ABLE TO RESTART THE VEHICLE AFTER I SAT FOR A WHILE BUT IT IS STILL MAKING A FUNNY NOISE. I HAVE BEEN TOLD BY A MECHANIC TODAY THAT IT IS THE POWER STEERING. THAT WILL HAVE TO BE FIXED. I AM SURE THAT IT WILL COST A LOT OF MONEY. *TR