Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,115 complaints for BUICK
Incident date: Jul 8, 2009
THE VEHICLE REPEATEDLY STALLS AT RANDOM TIMES. THIS INCLUDES AT HIGH SPEED, IN THE MIDDLE OF THE EISENHOWER TUNNEL ON I-70, TO DRIVING DOWN THE STREET. REPEATED VISITS TO THE DEALERSHIP REVEAL NO "CODES" SO IT CONTINUES TO BE IGNORED. MY WIFE WILL NOT DRIVE IT ANYMORE SO I DO. THE DEALERSHIP SAYS "TRADE IT IN" BUT WE FEEL LIKE WE WOULD BE PASSING A COFFIN ONTO ANOTHER FAMILY. MY FAMILY HAS BEEN KI... Read more
Incident date: Jul 8, 2009
THE VEHICLE REPEATEDLY STALLS AT RANDOM TIMES. THIS INCLUDES AT HIGH SPEED, IN THE MIDDLE OF THE EISENHOWER TUNNEL ON I-70, TO DRIVING DOWN THE STREET. REPEATED VISITS TO THE DEALERSHIP REVEAL NO "CODES" SO IT CONTINUES TO BE IGNORED. MY WIFE WILL NOT DRIVE IT ANYMORE SO I DO. THE DEALERSHIP SAYS "TRADE IT IN" BUT WE FEEL LIKE WE WOULD BE PASSING A COFFIN ONTO ANOTHER FAMILY. MY FAMILY HAS BEEN KI... Read more
Incident date: Jul 8, 2009
THE VEHICLE REPEATEDLY STALLS AT RANDOM TIMES. THIS INCLUDES AT HIGH SPEED, IN THE MIDDLE OF THE EISENHOWER TUNNEL ON I-70, TO DRIVING DOWN THE STREET. REPEATED VISITS TO THE DEALERSHIP REVEAL NO "CODES" SO IT CONTINUES TO BE IGNORED. MY WIFE WILL NOT DRIVE IT ANYMORE SO I DO. THE DEALERSHIP SAYS "TRADE IT IN" BUT WE FEEL LIKE WE WOULD BE PASSING A COFFIN ONTO ANOTHER FAMILY. MY FAMILY HAS BEEN KI... Read more
Incident date: Jan 9, 2015
MY LOW-BEAM HEADLAMPS WENT OUT ON JANUARY 9, 2015, WHICH I WAS NOT AWARE OF UNTIL A POLICE OFFICER PULLED ME OVER INDICATING TO ME THAT I HAD NO HEADLIGHTS. I HAD TO DRIVE HOME WITH MY HIGH BEAMS ON. I HAD TO LEAVE WORK EARLY ALL LAST WEEK IN ORDER TO GET HOME BEFORE DARK. I WENT ON LINE YESTERDAY AND TYPED IN MY MAKE MODEL AND YEAR OF MY VEHICLE AND FOUND OUT THAT THERE IS A RECALL FOR MY TYPE ... Read more
Incident date: Jan 9, 2015
MY LOW-BEAM HEADLAMPS WENT OUT ON JANUARY 9, 2015, WHICH I WAS NOT AWARE OF UNTIL A POLICE OFFICER PULLED ME OVER INDICATING TO ME THAT I HAD NO HEADLIGHTS. I HAD TO DRIVE HOME WITH MY HIGH BEAMS ON. I HAD TO LEAVE WORK EARLY ALL LAST WEEK IN ORDER TO GET HOME BEFORE DARK. I WENT ON LINE YESTERDAY AND TYPED IN MY MAKE MODEL AND YEAR OF MY VEHICLE AND FOUND OUT THAT THERE IS A RECALL FOR MY TYPE ... Read more
Incident date: Jan 9, 2015
DECEMBER 2014 LIFT GATE WAS UP AND SUDDENLY CAME DOWN AND HIT MY WIFE WITH GREAT FORCE. THIS HAPPENED TWICE BUT NOT CONSISTENTLY. SUBSEQUENTLY WAS TAKEN TO A CHEVROLET/GM DEALERSHIP, FOUND BOTH STRUTS NOT HOLDING PRESSURE AND WERE REPLACED AT OWNER'S EXPENSE. ON THE MORNING OF JANUARY 9,2015 DRIVING DURING A SNOW STORM ON AN INTERSTATE SUDDENLY VEHICLE LOST STABILTRAB,TRACTION CONTROL AND ENGIN... Read more
Incident date: Jan 9, 2015
DECEMBER 2014 LIFT GATE WAS UP AND SUDDENLY CAME DOWN AND HIT MY WIFE WITH GREAT FORCE. THIS HAPPENED TWICE BUT NOT CONSISTENTLY. SUBSEQUENTLY WAS TAKEN TO A CHEVROLET/GM DEALERSHIP, FOUND BOTH STRUTS NOT HOLDING PRESSURE AND WERE REPLACED AT OWNER'S EXPENSE. ON THE MORNING OF JANUARY 9,2015 DRIVING DURING A SNOW STORM ON AN INTERSTATE SUDDENLY VEHICLE LOST STABILTRAB,TRACTION CONTROL AND ENGIN... Read more
Incident date: Jan 9, 2015
DECEMBER 2014 LIFT GATE WAS UP AND SUDDENLY CAME DOWN AND HIT MY WIFE WITH GREAT FORCE. THIS HAPPENED TWICE BUT NOT CONSISTENTLY. SUBSEQUENTLY WAS TAKEN TO A CHEVROLET/GM DEALERSHIP, FOUND BOTH STRUTS NOT HOLDING PRESSURE AND WERE REPLACED AT OWNER'S EXPENSE. ON THE MORNING OF JANUARY 9,2015 DRIVING DURING A SNOW STORM ON AN INTERSTATE SUDDENLY VEHICLE LOST STABILTRAB,TRACTION CONTROL AND ENGIN... Read more
Incident date: Jan 1, 2006
WHO ARE WE KIDDING WITH THIS RECALL? (NHTSA 14V355, GM 14299) CORRECTING A FAULTY IGNITION SWITCH WITH AN EXTRA KEY RING AND A PAPER TO ADD TO THE OWNER'S MANUAL IS A LAWYER'S SOLUTION. IS THIS A DESIGN DEFECT, OR IS IT NOT? WHY IS IT NOT ADEQUATE? 1) IT DOES NOT INSURE THAT THE WEIGHT OF THE KEYS WILL NOT CAUSE SHUTDOWN. IT ONLY MAKES IT A LITTLE LESS LIKELY. 2) IN A YEAR'S TIME, EVE... Read more
Incident date: Jan 1, 2006
WHO ARE WE KIDDING WITH THIS RECALL? (NHTSA 14V355, GM 14299) CORRECTING A FAULTY IGNITION SWITCH WITH AN EXTRA KEY RING AND A PAPER TO ADD TO THE OWNER'S MANUAL IS A LAWYER'S SOLUTION. IS THIS A DESIGN DEFECT, OR IS IT NOT? WHY IS IT NOT ADEQUATE? 1) IT DOES NOT INSURE THAT THE WEIGHT OF THE KEYS WILL NOT CAUSE SHUTDOWN. IT ONLY MAKES IT A LITTLE LESS LIKELY. 2) IN A YEAR'S TIME, EVE... Read more
Incident date: Jan 12, 2015
DRIVER, AGE 82, ON WAY TO DR. OFFICE IN ELMORE, OH WHEN THE BACK OF DRIVER'S SEAT. THE BACK OF DRIVER'S SEAT STARTED SMOKING AND BURNED A HOLE THROUGH THE LEATHER AND A HOLE IN THE DRIVER'S COAT THAT SHE WAS WEARING. IT WAS A VERY COLD DAY, WITH WIND CHILL BELOW ZERO. THE HEATED SEAT HAD BEEN ON FOR APPROXIMATELY 1 (ONE) MILE. *TR
Fire
Incident date: Nov 28, 2014
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, ALL WARNING LIGHTS ILLUMINATED AND A LOUD NOISE EMERGED FROM THE ENGINE ALONG WITH SMOKE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMAT... Read more
BUICK
RENDEZVOUS
(2004) — AIR BAGS
Jan 16, 2015
Incident date: Nov 6, 2014
TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED AND THE CONTACT CRASHED INTO AN EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE FRONT PASSENGER SUSTAINED INJURIES TO THE SHOULDERS AND THE CHEST DUE TO THE SEAT BELT BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE V... Read more
Crash
1 injured
BUICK
RENDEZVOUS
(2004) — STEERING
Jan 16, 2015
Incident date: Nov 6, 2014
TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED AND THE CONTACT CRASHED INTO AN EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE FRONT PASSENGER SUSTAINED INJURIES TO THE SHOULDERS AND THE CHEST DUE TO THE SEAT BELT BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE V... Read more
Crash
1 injured
Incident date: Jan 8, 2015
THROTTLE BODY WAS FULL OF ICE BUILD UP, NEEDED TO REPLACE VALVE COVERS AND THROTTLE BODY TO FIX PROB. *TR
Incident date: Jan 8, 2015
THROTTLE BODY WAS FULL OF ICE BUILD UP, NEEDED TO REPLACE VALVE COVERS AND THROTTLE BODY TO FIX PROB. *TR
Incident date: Sep 16, 2014
PASSENGER SIDE AIRBAG OFF EVEN WHEN PASSENGER IS IN SEAT; SEAT BUCKLE DEFECTIVE, NOT SENDING SIGNAL WHEN BUCKLED. *TR
Incident date: Sep 16, 2014
PASSENGER SIDE AIRBAG OFF EVEN WHEN PASSENGER IS IN SEAT; SEAT BUCKLE DEFECTIVE, NOT SENDING SIGNAL WHEN BUCKLED. *TR
Incident date: Jan 6, 2015
TL* THE CONTACT OWNS A 2001 BUICK LESABRE. WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT HEARD A LOUD EXPLOSION AND FIRE EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL REGULATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VIN WAS UNA... Read more
Fire
Incident date: Oct 16, 2014
TL* THE CONTACT OWNS A 2003 BUICK REGAL. WHILE DRIVING DOWNHILL AT APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY SHUT OFF AND THE ENGINE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY. THE IGNITION SWITCH WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000. UPD... Read more
Incident date: Dec 1, 2014
1.THE DOOR LOCKS WORK INTERMITTENTLY WITH OR WITHOUT THE KEY FOB. THE INTERIOR BUTTON AS WELL AS WHEN PUT INTO DRIVE OR PARK DOES NOT ALWAYS ENGAGE OR UNLOCK. I HAD IT LOOKED AT AND WAS INFORMED IT IS THE DOOR LOCK ACTUATORS THAT ARE FAULTY AND NEED TO BE REPLACED IN ALL 4 DOORS. 2.THE WINDSHIELD WASHER FLUID DOES NOT WORK AT ALL. THE WASHER MOTOR DOES NOT RUN AND NEEDS TO BE REPLACED. *TR
Incident date: Dec 1, 2014
1.THE DOOR LOCKS WORK INTERMITTENTLY WITH OR WITHOUT THE KEY FOB. THE INTERIOR BUTTON AS WELL AS WHEN PUT INTO DRIVE OR PARK DOES NOT ALWAYS ENGAGE OR UNLOCK. I HAD IT LOOKED AT AND WAS INFORMED IT IS THE DOOR LOCK ACTUATORS THAT ARE FAULTY AND NEED TO BE REPLACED IN ALL 4 DOORS. 2.THE WINDSHIELD WASHER FLUID DOES NOT WORK AT ALL. THE WASHER MOTOR DOES NOT RUN AND NEEDS TO BE REPLACED. *TR
Incident date: Oct 9, 2013
TL* THE CONTACT OWNS A 2004 BUICK CENTURY. THE CONTACT STATED THAT WHILE AN INDEPENDENT MECHANIC WAS TEST DRIVING THE VEHICLE AT 25 MPH, THE VEHICLE STALLED. THE TECHNICIAN WAS ABLE TO RESTART THE VEHICLE. HOWEVER, THE FAILURE RECURRED. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,900. THE VIN WAS UNAVAILA... Read more
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE POWER CONTROL FUNCTION FOR THE DOORS FAILED TO WORK. THE CONTACT WAS NOT ABLE TO UNLOCK THE DOORS FROM THE INSIDE OR THE OUTSIDE OF THE VEHICLE. THE FAILURE WAS PROGRESSING TO THE POINT THAT ALL FOUR DOORS FAILED TO OPEN AND THE KEY FOB WAS MALFUNCTIONING. IN ADDITION, THE DRIVER'S SIDE SEAT WAS NOT ABLE TO ADJUST AND THE STEE... Read more
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE POWER CONTROL FUNCTION FOR THE DOORS FAILED TO WORK. THE CONTACT WAS NOT ABLE TO UNLOCK THE DOORS FROM THE INSIDE OR THE OUTSIDE OF THE VEHICLE. THE FAILURE WAS PROGRESSING TO THE POINT THAT ALL FOUR DOORS FAILED TO OPEN AND THE KEY FOB WAS MALFUNCTIONING. IN ADDITION, THE DRIVER'S SIDE SEAT WAS NOT ABLE TO ADJUST AND THE STEE... Read more
Incident date: Dec 20, 2014
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED UNINTENTIONALLY WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. IN ADDITION, THE DRIVER SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ... Read more
Crash
2 injured
Incident date: Dec 20, 2014
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED UNINTENTIONALLY WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. IN ADDITION, THE DRIVER SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ... Read more
Crash
2 injured
Incident date: Sep 17, 2013
THE LIGHTS ON THE HEATER CONTROL QUIT WORKING MAKING IT HARD TO SEE AT NIGHT. *TR
Incident date: Sep 17, 2013
THE LIGHTS ON THE HEATER CONTROL QUIT WORKING MAKING IT HARD TO SEE AT NIGHT. *TR
Incident date: Sep 17, 2013
THE LIGHTS ON THE HEATER CONTROL QUIT WORKING MAKING IT HARD TO SEE AT NIGHT. *TR
Incident date: Jan 12, 2015
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. T... Read more
Incident date: Dec 4, 2014
TL* THE CONTACT OWNED A 2010 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED THE VEHICLE INTO THE PRECEDING VEHICLE. THE FRONTAL AND DRIVER SIDE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60... Read more
Crash
BUICK
RENDEZVOUS
(2005) — ELECTRICAL SYSTEM
Jan 13, 2015
Incident date: Dec 29, 2014
IN THE SPRING OF 2012 (APPROXIMATELY 48,000 MILES), I WAS DRIVING IN A 40 - 45 MPH ZONE, MADE A SHARP LEFT TURN INTO A PARKING LOT AND THE ENGINE SHUT DOWN AND POWER STEERING TO SHUT DOWN. I PREVIOUSLY REPORTED THIS INCIDENT TO MY LOCAL BUICK DEALER, PINEGAR CHEVROLET, BRANSON, MO, JUST TO HAVE THIS INCIDENT ON RECORD. ON DECEMBER 29, 2014 (89,000 MILES) THIS SAME TYPE EVENT OCCURRED WHEN SLOWI... Read more
Incident date: Jan 2, 2015
WAS MAKING A TURN FROM A SIDE STREET AND THE POWER STEERING STOPPED WORKING AND THEN THE ENGINE SHUT OFF. WAS ABLE TO PULL INTO A PARKING SPOT NEAR THE CORNER. THE VEHICLE WOULD NOT RE-START AND HAD TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP UPDATED STEERING WHEEL CODES. *TR
Incident date: Jan 2, 2015
WAS MAKING A TURN FROM A SIDE STREET AND THE POWER STEERING STOPPED WORKING AND THEN THE ENGINE SHUT OFF. WAS ABLE TO PULL INTO A PARKING SPOT NEAR THE CORNER. THE VEHICLE WOULD NOT RE-START AND HAD TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP UPDATED STEERING WHEEL CODES. *TR
Incident date: Oct 15, 2014
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V447000 (SEATS). THE CONTACT STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Apr 1, 2013
TL* THE CONTACT OWNS A 2003 BUCK LESABRE. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART UNTIL THE NEXT DAY AND HAD TO BE TOWED TO THE CONTACT'S RESIDENCE. THE DEALER STATED THAT THE BATTERY MIGHT HAVE CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000.
BUICK
RENDEZVOUS
(2006) — STRUCTURE:BODY
Jan 12, 2015
Incident date: May 14, 2014
I WAS DRIVING IN RIGHT LANE, SOMEONE CUT ME OFF, BY SWITCHING LANES & CUTTING IN FRONT OF ME AS LIGHT TURNED GREEN. I PRESSED ON MY BRAKES, WHICH WENT ALL THE WAY TO THE FLOOR, HITTING THE PERSON IN FRONT OF ME. I FOUND OUT LATER THAT I INJURED MY LEFT KNEE, DISPLACED MY KNEE CAP. I WAS TRAVELING ALONE. AIRBAGS DID NOT ACTIVATE. DURING THE SECOND INCIDENT MY DAUGHTERS WHERE TRAVELING WITH ME. M... Read more
3 injured
BUICK
RENDEZVOUS
(2006) — WHEELS
Jan 12, 2015
Incident date: May 14, 2014
I WAS DRIVING IN RIGHT LANE, SOMEONE CUT ME OFF, BY SWITCHING LANES & CUTTING IN FRONT OF ME AS LIGHT TURNED GREEN. I PRESSED ON MY BRAKES, WHICH WENT ALL THE WAY TO THE FLOOR, HITTING THE PERSON IN FRONT OF ME. I FOUND OUT LATER THAT I INJURED MY LEFT KNEE, DISPLACED MY KNEE CAP. I WAS TRAVELING ALONE. AIRBAGS DID NOT ACTIVATE. DURING THE SECOND INCIDENT MY DAUGHTERS WHERE TRAVELING WITH ME. M... Read more
3 injured
BUICK
RENDEZVOUS
(2006) — SUSPENSION
Jan 12, 2015
Incident date: May 14, 2014
I WAS DRIVING IN RIGHT LANE, SOMEONE CUT ME OFF, BY SWITCHING LANES & CUTTING IN FRONT OF ME AS LIGHT TURNED GREEN. I PRESSED ON MY BRAKES, WHICH WENT ALL THE WAY TO THE FLOOR, HITTING THE PERSON IN FRONT OF ME. I FOUND OUT LATER THAT I INJURED MY LEFT KNEE, DISPLACED MY KNEE CAP. I WAS TRAVELING ALONE. AIRBAGS DID NOT ACTIVATE. DURING THE SECOND INCIDENT MY DAUGHTERS WHERE TRAVELING WITH ME. M... Read more
3 injured
Incident date: Jan 2, 2015
TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT SMELLED AN ODOR OF BURNING RUBBER. THE VEHICLE WAS COMPLETELY ENGULFED IN FLAMES WITHIN 15 MINUTES. THE DRIVER AND PASSENGERS WERE ABLE TO EXIT THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE CONSUMER STATED THE VEHICLE WAS RECALLED IN N... Read more
Fire
Incident date: Jan 2, 2013
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE TIRES DEFLATED WHEN SALT FROM THE ROAD CAME IN CONTACT WITH THE WHEELS. THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000. THE VIN WAS NOT AVAILABLE.
Incident date: Jan 8, 2015
WHEN SWITCHING HEADLIGHTS FROM HIGH TO LOW AND LOW TO HIGH BEAM OCCASIONALLY THE LIGHTS GO DARK. THIS IS A SCARY SITUATION AT HIGH SPEEDS. LUCKILY THE LIGHTS USUALLY COME BACK ON IF THE LEAVER IS DEPRESSED SEVERAL TIMES. I HAVE BEEN TOLD THAT THE ONLY FIX IS A NEW SWITCH ASSEMBLY AT OVER $500 JUST FOR THE SWITCH NOT TO MENTION THE LABOR COST. I UNDERSTAND THAT THE '07 BUICK LA CROSSE HAD A RECALL... Read more
Incident date: Dec 5, 2014
WAS STOPPED AT A TRAFFIC LIGHT, TURNED RIGHT ONTO A BRIDGE JUST 15 TO 20 FEET AND THE FORWARD COLLISION ALERT LOCKED UP BRAKING SYSTEM. THERE WERE NO CARS IN FRONT OF ME OR BEHIND ME AT THAT TIME (THANKFULLY, BECAUSE IT WOULD HAVE CAUSED A CRASH). THE BRIDGE IS CONSTRUCTED OF STEEL AND ALSO HAS A STEEL ROAD BED. *TR
Incident date: Jan 9, 2015
HAD CONTINENTAL TIRE BLOW OUT ON REAR PASSENGER SIDE OF 2014 BUICK VERANO WITH 1,096 MILES. I WAS DRIVING APPROXIMATELY 20 MPH IN THE CITY. I HAD TO PULL OFF THE ROAD AND WAIT FOR ROADSIDE ASSISTANCE TO INSTALL SERVICE TIRE AND THEN TOOK IN NEXT DAY FOR REPLACEMENT AT MY COSTS. $225 FOR ONE TIRE AND LOW MILEAGE. WAS TOLD THIS IS COMMON WITH THE CONTINENTAL TIRES. FEEL IT IS A SAFETY ISSUE CON... Read more
Incident date: Sep 8, 2014
THE DASH COVER HAS STARTED TO BUCKLE IN FRONT OF THE STEERING WHEEL TOWARD THE PASSENGER SIDE OF THE VEHICLE. *TR
Incident date: Jan 6, 2015
TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
BUICK
RENDEZVOUS
(2007) — POWER TRAIN
Jan 8, 2015
Incident date: Jan 7, 2015
TL* THE CONTACT OWNS A 2007 BUICK RENDEZVOUS. WHILE PARKED, THE VEHICLE CONTINUED TO ROLL FORWARD. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE GEAR SHIFT CABLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIM... Read more
Incident date: Nov 5, 2014
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE WINDSHIELD WIPER FLUID FEATURE FAILED TO WORK. THE CONTACT STATED THAT THE FAILURE PROGRESSED WITHOUT WARNING. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V240000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
BUICK
RENDEZVOUS
(2002) — FUEL/PROPULSION SYSTEM
Jan 8, 2015
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, A STRONG SMELL OF FUEL EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL TANK INLET WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000. ..UP... Read more