Consumer Safety Complaints

Incident date: Jan 4, 2015

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE CONTACT MENTIONED THAT UNKNOWN WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS A REDUCED ENGINE POWER AND STARTER DELAY. THE VEHICLE... Read more

Incident date: Jan 4, 2015

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE CONTACT MENTIONED THAT UNKNOWN WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS A REDUCED ENGINE POWER AND STARTER DELAY. THE VEHICLE... Read more

Incident date: Aug 5, 2014

TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAMS SHORTED INTERMITTENTLY AND THE FAILURE WAS PROGRESSING. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V755000 (EXTERIOR LIGHTING) BUT WAS UNABLE TO DETERMINE WHEN THE PART AND REMEDY WOULD BECOME AVAILABLE. THE CONTACT WAS WAITING FOR A RECALL NOTICE, THE PARTS AND THE REMEDY TO REPAIR THE VEHICLE FOR SEVER... Read more

Incident date: May 1, 2009

TL* THE CONTACT OWNS A 2000 BUICK REGAL. THE CONTACT STATED THAT THE KEY WOULD REMAIN STUCK IN THE IGNITION SWITCH. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Incident date: Feb 21, 2013

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DECREASED IN SPEED WITHOUT WARNING. IN ADDITION, THE VEHICLE STALLED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED U... Read more

Incident date: Feb 21, 2013

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DECREASED IN SPEED WITHOUT WARNING. IN ADDITION, THE VEHICLE STALLED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED U... Read more

Incident date: Dec 24, 2014

I STARTED THE ENGINE AND THE "LOW ENGINE POWER LIGHT" CAME ON THE DASHBOARD. I PRESSED THE PEDAL DOWN AND HAD TO PRESS THE PEDAL ALL THE WAY TO THE FLOOR TO GET THE CAR TO GO 5 MPH. I HAD TO DRIVE ON THE SHOULDER OF THE ROAD AND KEEP PUMPING THE GAS PEDAL UP AND DOWN TO KEEP THE CAR GOING. AT TRAFFIC LIGHTS I HAD TO PUT THE CAR IN NEUTRAL AND FLOOR IT TO RACE THE ENGINE IN ORDER FOR THE CAR TO MOV... Read more

Incident date: Sep 22, 2014

THE ENGINE LIGHT CAME ON... (4) RECALLS FOR OTHER MALFUNCTIONS..., THE CURRENT RE-CALL - 10/2014 ON SIDE AIR BAGS, THAT WAS TAKEN CARE OF. THE ENGINE LIGHT CONTINUED TO STAY ON ...THE DEALERSHIP FOUND THE PROBLEM... THE GAS TANK...A BRAND NEW GAS TANK WAS NEEDED. HOW CAN THAT BE, THE CAR IS ( 6 ) YEARS - SIX . THE MILEAGE ( 64,000 ).. RECORD SHOWS CONSISTENT CAR SERVICES, GOOD CARE FROM THE INIT... Read more

Incident date: Sep 22, 2014

THE ENGINE LIGHT CAME ON... (4) RECALLS FOR OTHER MALFUNCTIONS..., THE CURRENT RE-CALL - 10/2014 ON SIDE AIR BAGS, THAT WAS TAKEN CARE OF. THE ENGINE LIGHT CONTINUED TO STAY ON ...THE DEALERSHIP FOUND THE PROBLEM... THE GAS TANK...A BRAND NEW GAS TANK WAS NEEDED. HOW CAN THAT BE, THE CAR IS ( 6 ) YEARS - SIX . THE MILEAGE ( 64,000 ).. RECORD SHOWS CONSISTENT CAR SERVICES, GOOD CARE FROM THE INIT... Read more

Incident date: Sep 22, 2014

THE ENGINE LIGHT CAME ON... (4) RECALLS FOR OTHER MALFUNCTIONS..., THE CURRENT RE-CALL - 10/2014 ON SIDE AIR BAGS, THAT WAS TAKEN CARE OF. THE ENGINE LIGHT CONTINUED TO STAY ON ...THE DEALERSHIP FOUND THE PROBLEM... THE GAS TANK...A BRAND NEW GAS TANK WAS NEEDED. HOW CAN THAT BE, THE CAR IS ( 6 ) YEARS - SIX . THE MILEAGE ( 64,000 ).. RECORD SHOWS CONSISTENT CAR SERVICES, GOOD CARE FROM THE INIT... Read more

Incident date: Dec 26, 2014

FRIDAY DEC 26TH AT 4:30 PM I WAS ACCELERATING TO MERGE INTO RUSH HOUR TRAFFIC ON I-35 WHEN I HAD A CATASTROPHIC TRANSMISSION FAILURE. THERE WERE NO ALARMS, LIGHTS, NOISES, SMELLS OR ANYTHING ELSE TO ALERT ME TO THE FACT THAT MY VEHICLE WAS ABOUT TO FAIL. AS I MERGED MY RPM'S SUDDENLY WENT PAST 5000 AND MY 2008 ENCLAVE BEGAN TO DECELERATE. BY THE GRACE OF GOD THERE WAS NO LOSS OF LIFE, MINE OR THE ... Read more

Incident date: Dec 26, 2014

FRIDAY DEC 26TH AT 4:30 PM I WAS ACCELERATING TO MERGE INTO RUSH HOUR TRAFFIC ON I-35 WHEN I HAD A CATASTROPHIC TRANSMISSION FAILURE. THERE WERE NO ALARMS, LIGHTS, NOISES, SMELLS OR ANYTHING ELSE TO ALERT ME TO THE FACT THAT MY VEHICLE WAS ABOUT TO FAIL. AS I MERGED MY RPM'S SUDDENLY WENT PAST 5000 AND MY 2008 ENCLAVE BEGAN TO DECELERATE. BY THE GRACE OF GOD THERE WAS NO LOSS OF LIFE, MINE OR THE ... Read more

Incident date: Dec 26, 2014

FRIDAY DEC 26TH AT 4:30 PM I WAS ACCELERATING TO MERGE INTO RUSH HOUR TRAFFIC ON I-35 WHEN I HAD A CATASTROPHIC TRANSMISSION FAILURE. THERE WERE NO ALARMS, LIGHTS, NOISES, SMELLS OR ANYTHING ELSE TO ALERT ME TO THE FACT THAT MY VEHICLE WAS ABOUT TO FAIL. AS I MERGED MY RPM'S SUDDENLY WENT PAST 5000 AND MY 2008 ENCLAVE BEGAN TO DECELERATE. BY THE GRACE OF GOD THERE WAS NO LOSS OF LIFE, MINE OR THE ... Read more

Incident date: Dec 1, 2014

2014 BUICK ENCLAVE. CONSUMER STATES THEY TRIED TO GET THE REPAIRED, BUT THE PARTS WERE NOT AVAILABLE. *TA

Incident date: Oct 26, 2014

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED WHEN DRIVING. THE VEHICLE WAS TAKEN TO A DEALER, WHO REPLACED THE HEAD LAMP CONTROL MODULE. THE CONTACT STATED THAT THE HIGH BEAMS WERE REQUIRED IN ORDER TO VIEW THE ROAD WHEN THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. UPDATED 3/... Read more

Incident date: May 1, 2014

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE FAILURES RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Incident date: May 1, 2014

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE FAILURES RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Incident date: Aug 19, 2014

2008 CHEVROLET IMPALA. VEHICLE OWNER HAD TO PAY FOR SERVICE THEFT DETERRENT FOR CAR. REQUESTING REIMBURSEMENT. *TA

Incident date: Sep 15, 2014

2013 BUICK ENCORE CONSUMER WANTS TO KNOW IF RECALLS ARE REAL OR JUST SOME OF THEM *CN

Incident date: Dec 30, 2014

I WAS TRAVELING ON THE EXPRESSWAY AT 70 MPH AND I SET THE CRUISE CONTROL THE VEHICLE WAS ACCELERATING UP A HILL AND THEN CONTINUED TO ACCELERATE TO ABOUT 90 MPH BEFORE I NOTICED WHAT WAS REALLY HAPPENING. IT TOOK A LOT OF EFFORT TO GET THE VEHICLE STOPPED AND WHEN I PUT THE VEHICLE IN NEUTRAL IT KEPT THE THROTTLE OPEN AND WAS REVVING THE ENGINE. WHEN I GOT THE VEHICLE IN PARK AND POPPED THE HOOD T... Read more

Incident date: Nov 15, 2014

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE JERKED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A MISFIRE CODE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V614000 (ELE... Read more

Incident date: Dec 28, 2014

I WAS DRIVING THROUGH A CONSTRUCTION ZONE WHEN MY STEERING WHEEL LOCKED UP. IT SURPRISED ME AND CAUSED ME PANIC SOMEWHAT. THE LANE WAS VERY NARROW AND STARTED TO TURN, BUT MY STEERING WHEEL DID NOT RESPOND THE WAY IT SHOULD. IT TOOK A LOT OF EFFORT TO TURN THE WHEELS. THE CAR GOT TOO CLOSE TO THE CEMENT GUARDRAILS AND COLLIDED WITH THEM ON THE PASSENGER SIDE UP BY THE FRONT WHEEL. THE CAR HAS DAMA... Read more

Crash

Incident date: Feb 1, 2009

CONSUMER FRONT SEAT PASSENGER AIRBAG INDICATOR DOES NOT DISPLAY WHEN PASSENGER IS SITTING THE IN SEAT.*TA THE AIR BAG SENSOR WAS REPLACED. HOWEVER, THE PROBLEM CONTINUED. THE CONSUMER WAS INFORMED BY A LOCAL GARAGE MECHANIC, THE PASSENGER PRESENCE SYSTEM WOULD NEED TO BE REPLACED, AT A COST OF $500. *JB

Incident date: Jan 10, 2014

TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER AND THE MOTOR MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MIL... Read more

Incident date: Jan 10, 2014

TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER AND THE MOTOR MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MIL... Read more

Incident date: Dec 16, 2013

THE SPEEDOMETER STOPS WORKING CORRECTLY. WHILE TRAVELING AT HIGHWAY SPEEDS THE SPEEDOMETER WILL READ ANYWHERE BETWEEN BELOW 0 MPH AND 30 MPH. IT HAPPENS REGARDLESS OF THE WEATHER. THERE HAVE BEEN MULTIPLE OCCURRENCES THAT THE SPEEDOMETER IS WORKING CORRECTLY, (CONFIRMED BY CALCULATIONS USING TIME, MILE MARKERS & ODOMETER READINGS,) AND AT ANY POINT DURING TRAVEL IT WILL STOP AND THE NEEDLE IS O... Read more

Incident date: Dec 16, 2013

THE SPEEDOMETER STOPS WORKING CORRECTLY. WHILE TRAVELING AT HIGHWAY SPEEDS THE SPEEDOMETER WILL READ ANYWHERE BETWEEN BELOW 0 MPH AND 30 MPH. IT HAPPENS REGARDLESS OF THE WEATHER. THERE HAVE BEEN MULTIPLE OCCURRENCES THAT THE SPEEDOMETER IS WORKING CORRECTLY, (CONFIRMED BY CALCULATIONS USING TIME, MILE MARKERS & ODOMETER READINGS,) AND AT ANY POINT DURING TRAVEL IT WILL STOP AND THE NEEDLE IS O... Read more

Incident date: Dec 27, 2014

I WALKED OUT AND TRIED TO OPEN MY CAR WITH THE REMOTE AND IT DID NOT WORK. SO I USED THE KEY TO GET IN IT AND TRIED TO START IT AND NOTHING. THEN I COULD NOT GET THE KEY OUT OF IT EITHER. I WAS PANICKED I NEEDED TO GET TO WORK. MY HUSBAND LATER JUMPED IT AND TOOK THE BATTERY TO GET LOOKED AT. NOTHING WAS WRONG WITH THE BATTERY. I DROVE IT A DAY LATER AND MY AIR CONDITIONING WAS BLOWING HEAT ON T... Read more

Incident date: Nov 6, 2014

2006 BUICK LACROSSE SAFETY RECALL FOR KEY RING. *MW THE CONSUMER STATED AFTER SHE RETURNED HOME FROM HAVING THE RECALL PERFORMED, SHE DISCOVERED ONE OF THE KEYS DID NOT WORK. *JB THE CONSUMER STATED THE HEADLIGHTS WENT OUT TWICE, WHILE DRIVING. SHE RECEIVED A RECALL NOTICE REGARDING THE HEADLIGHTS. HOWEVER, SHE WAS INFORMED THE PARTS WERE NOT AVAILABLE. ALSO, THE DASH LIGHTS WERE INOPERATIVE. U... Read more

Incident date: Nov 6, 2014

2006 BUICK LACROSSE SAFETY RECALL FOR KEY RING. *MW THE CONSUMER STATED AFTER SHE RETURNED HOME FROM HAVING THE RECALL PERFORMED, SHE DISCOVERED ONE OF THE KEYS DID NOT WORK. *JB THE CONSUMER STATED THE HEADLIGHTS WENT OUT TWICE, WHILE DRIVING. SHE RECEIVED A RECALL NOTICE REGARDING THE HEADLIGHTS. HOWEVER, SHE WAS INFORMED THE PARTS WERE NOT AVAILABLE. ALSO, THE DASH LIGHTS WERE INOPERATIVE. U... Read more

Incident date: Dec 6, 2014

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), A SMELL OF BURNT RUBBER WAS PRESENT INSIDE THE CABIN AND THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED WITH A SHORT CIRCUIT ON THE ELECTRICAL SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ... Read more

Incident date: Dec 26, 2014

DRIVING ON THE HIGHWAY RPM'S WERE GOING UP BUT CAR WAS HARDLY MOVING. WE COULD HAVE BEEN HIT! AFTER CHECKING ON-LINE THIS SEEMS TO BE A PROBLEM FOR THE 2008 ENCLAVE. WHY HAS THERE NOT BEEN A RECALL? I BELIEVE NO-ONE WANTS TO TAKE RESPONSIBILITY FOR SUCH A COSTLY PROBLEM BUT SOMEONE IS GOING TO GET HURT.....WE WERE ON THE HIGHWAY. I WILL NOT STOP HERE....I AM HOPING SOMEONE WILL ACTUALLY READ AND R... Read more

Incident date: Dec 26, 2014

DRIVING ON THE HIGHWAY RPM'S WERE GOING UP BUT CAR WAS HARDLY MOVING. WE COULD HAVE BEEN HIT! AFTER CHECKING ON-LINE THIS SEEMS TO BE A PROBLEM FOR THE 2008 ENCLAVE. WHY HAS THERE NOT BEEN A RECALL? I BELIEVE NO-ONE WANTS TO TAKE RESPONSIBILITY FOR SUCH A COSTLY PROBLEM BUT SOMEONE IS GOING TO GET HURT.....WE WERE ON THE HIGHWAY. I WILL NOT STOP HERE....I AM HOPING SOMEONE WILL ACTUALLY READ AND R... Read more

Incident date: Dec 26, 2014

DRIVING DOWN HIGHWAY AND VEHICLE STALLED FOR NO REASON. ENGINE LIGHT DID NOT COME ON. ATTEMPTED TO START, BUT NOTHING HAPPENED...NO CLICK, NO CRANK, NOTHING. HAD TO WAIT 10 MIN. UNTIL KEY START ATTEMPT DID ANYTHING AND THEN RAN FINE. HAVE BEEN DRIVING IN TOWN ~35MPH AS WELL AS SLOWER SPEEDS AND VEHICLE WILL DO THE SAME THING...STALL. ATTEMPTED TO START, BUT NOTHING HAPPENED...NO CLICK, NO CRA... Read more

Incident date: Dec 26, 2014

SUDDEN ENGINE FAILURE. I OWN A 99 BUICK PARK AVENUE ULTRA THAT HAS ABOUT 65,000 MILES ON IT AND IS WELL MAINTAINED. THE CAR IS ONLY UTILIZED ABOUT 6 MONTHS OUT OF THE YEAR SINCE WE ARE SNOW BIRDS HAVING RETURNED FROM THE EAST 2 MONTHS AGO. LAST EVENING AS I DROVE NORTH AND UP ONE OF THE LONG HILLS ON THE TOLL RD 73 IN ORANGE COUNTY, CA I EXPERIENCED THE SUDDEN AND TOTAL LOSS OF ENGINE POWER... Read more

Incident date: Dec 26, 2014

SUDDEN ENGINE FAILURE. I OWN A 99 BUICK PARK AVENUE ULTRA THAT HAS ABOUT 65,000 MILES ON IT AND IS WELL MAINTAINED. THE CAR IS ONLY UTILIZED ABOUT 6 MONTHS OUT OF THE YEAR SINCE WE ARE SNOW BIRDS HAVING RETURNED FROM THE EAST 2 MONTHS AGO. LAST EVENING AS I DROVE NORTH AND UP ONE OF THE LONG HILLS ON THE TOLL RD 73 IN ORANGE COUNTY, CA I EXPERIENCED THE SUDDEN AND TOTAL LOSS OF ENGINE POWER... Read more

Incident date: Dec 26, 2014

SUDDEN ENGINE FAILURE. I OWN A 99 BUICK PARK AVENUE ULTRA THAT HAS ABOUT 65,000 MILES ON IT AND IS WELL MAINTAINED. THE CAR IS ONLY UTILIZED ABOUT 6 MONTHS OUT OF THE YEAR SINCE WE ARE SNOW BIRDS HAVING RETURNED FROM THE EAST 2 MONTHS AGO. LAST EVENING AS I DROVE NORTH AND UP ONE OF THE LONG HILLS ON THE TOLL RD 73 IN ORANGE COUNTY, CA I EXPERIENCED THE SUDDEN AND TOTAL LOSS OF ENGINE POWER... Read more

Incident date: Dec 1, 2014

2010 BUICK LUCERNE REAR FUSE BLOCK MALFUNCTIONED AND CAUGHT FIRE *CN

Fire

Incident date: Dec 12, 2014

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE MADE A LOUD ABNORMAL NOISE AND STALLED. THE VEHICLE WAS ABLE TO RESTART BUT THE CONTACT WAS UNABLE TO DRIVE. THE VEHICLE WAS TOWED TO THE DEALER BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

Incident date: Dec 10, 2014

TL* THE CONTACT OWNS A 2005 BUICK TERRAZA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH ON AN ICY ROAD, THE VEHICLE STALLED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS ... Read more

Crash

Incident date: Dec 10, 2014

TL* THE CONTACT OWNS A 2005 BUICK TERRAZA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH ON AN ICY ROAD, THE VEHICLE STALLED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS ... Read more

Crash

Incident date: Dec 23, 2014

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Incident date: Dec 15, 2014

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE PASSENGER SIDE PRESENCE SYSTEM MODULE FAILED CAUSING THE AIR BAG WARNING LIGHT TO ILLUMINATE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MI... Read more

Incident date: Dec 16, 2014

HAD CAR TOWED TO DEALERSHIP ON 12/17/14. CAR NOT STARTING AND STALLING. HAD BATTERY REPLACED AND NEXT DAY CAR WOULD NOT START AGAIN. STALLED AND MAKING NOISE UNDER HOOD AND IN REAR BY BATTERY. TOOK BACK TO DEALERSHIP AND THEY STATED COULD NOT REPLICATE PROBLEM THEREFORE NO SOLUTION TO BE FOUND. TOLD CAR WAS READY AFTER WAITING APPROX. 4 HRS. FOR THEM TO TRY AND REPLICATE CAR SHUTTING DOWN. IT JUST... Read more

Incident date: Dec 16, 2014

HAD CAR TOWED TO DEALERSHIP ON 12/17/14. CAR NOT STARTING AND STALLING. HAD BATTERY REPLACED AND NEXT DAY CAR WOULD NOT START AGAIN. STALLED AND MAKING NOISE UNDER HOOD AND IN REAR BY BATTERY. TOOK BACK TO DEALERSHIP AND THEY STATED COULD NOT REPLICATE PROBLEM THEREFORE NO SOLUTION TO BE FOUND. TOLD CAR WAS READY AFTER WAITING APPROX. 4 HRS. FOR THEM TO TRY AND REPLICATE CAR SHUTTING DOWN. IT JUST... Read more

Incident date: Dec 16, 2014

HAD CAR TOWED TO DEALERSHIP ON 12/17/14. CAR NOT STARTING AND STALLING. HAD BATTERY REPLACED AND NEXT DAY CAR WOULD NOT START AGAIN. STALLED AND MAKING NOISE UNDER HOOD AND IN REAR BY BATTERY. TOOK BACK TO DEALERSHIP AND THEY STATED COULD NOT REPLICATE PROBLEM THEREFORE NO SOLUTION TO BE FOUND. TOLD CAR WAS READY AFTER WAITING APPROX. 4 HRS. FOR THEM TO TRY AND REPLICATE CAR SHUTTING DOWN. IT JUST... Read more

Incident date: Dec 17, 2014

THE TAILGATE/LIFTGATE IS BROKEN FOR THE SECOND TIME. THE FIRST TIME IT WAS REPLACED WAS WHEN IT HAD ONLY 40,403 MILES. NOW, IT IS BROKEN AGAIN AT 77,000. THE HATCH WILL GO UP AUTOMATICALLY, BUT DOESN'T HOLD SO IT COMES CRASHING DOWN. THIS IS VERY DANGEROUS! AM I TO EXPECT THAT EVERY 30,000-40,000 IT NEEDS TO BE REPLACED? *TR

Incident date: Sep 30, 2014

THE CAR STARTED TO HAVE TROUBLE SHIFTING INTO GEARS, ESPECIALLY OVERDRIVE. THEN IT WOULDN'T GO INTO REVERSE. THE 3-5 REVERSE WAVED PLATE BROKEN, REPLACED 3-5 REVERSE HOUSING, REPLACE 3-5R PISTON AND DAM ASSEMBLY, REPLACE ALL SEALS AND GASKETS, REPLACE FRONT COVER PISTON SPRING ASSEMBLY, AND TRANSMISSION FLUID FILTER.......$3,173 LATER I WAS OUT THE DOOR NOT HAPPY. I WAS OUT OF TOWN ON VACATION ... Read more

Incident date: Sep 30, 2014

THE CAR STARTED TO HAVE TROUBLE SHIFTING INTO GEARS, ESPECIALLY OVERDRIVE. THEN IT WOULDN'T GO INTO REVERSE. THE 3-5 REVERSE WAVED PLATE BROKEN, REPLACED 3-5 REVERSE HOUSING, REPLACE 3-5R PISTON AND DAM ASSEMBLY, REPLACE ALL SEALS AND GASKETS, REPLACE FRONT COVER PISTON SPRING ASSEMBLY, AND TRANSMISSION FLUID FILTER.......$3,173 LATER I WAS OUT THE DOOR NOT HAPPY. I WAS OUT OF TOWN ON VACATION ... Read more

Incident date: Dec 2, 2013

THE FRONT PASSENGER SERVICE AIRBAG WARNING LIGHT COMES ON INTERMITTENTLY. THE PROBLEM WAS TRACED TO A FAULTY PASSENGER PRESENCE SYSTEM ASSEMBLY. THE COST OF REPAIR IS ESTIMATED AT ABOUT $650. I WOULD DEEPLY APPRECIATE YOUR INVESTIGATING THIS MATTER. THANK YOU SO MUCH. *TR