Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
BUICK
RENDEZVOUS
(2004) - STEERING
Apr 14, 2015
Incident date: Apr 10, 2015
WHILE DRIVING AT APRX 60 MPH THE CAR JUST DIED STALLED NO POWER HAD TO MAN HANDLE CAR TO A STOP WITH OUT GETTING INTO AN ACCIDENT ALMOST LIKE DRIVING A BAIT CAR THE CAR JUST SHUT DOWN THIS IS NOT THE FIRST TIME HAD TO GET TOWED CAR STILL WONT START PUT KEY IN ALL BELLS AND WHISTLES LIGHT UP AND SOUNDS THEN NOTHING AS IF ALARM CUT OFF . *TR
Incident date: Feb 4, 2015
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE EXTERIOR LIGHTING FAILED TO ILLUMINATE. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MAN... Read more
Incident date: Jan 1, 2004
THE DASH BOARD PEELED UP. THE PASSENGER SIDE AIRBAG IS IN THE AREA WHERE PARTS ARE LOOSE. THERE HAVE BEEN MANY REPORTS OF THIS PROBLEM IN THE BUICK LASABRE. I AM VERY CONCERNED THE PASSENGER AIRBAG CANNOT DEPLOY AS INTENDED WITH THE DASH SITUATION. THE DATE HAS BEEN ESTIMATED AS THE ORIGINAL OWNER IS NOW DECEASED. *TR
Incident date: Mar 26, 2015
TL* THE CONTACT OWNS A 1999 BUICK REGAL. WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.
Incident date: Feb 18, 2015
I WAS DRIVING EARLY IN THE MORNING TO WORK AND HAD MY LIGHT SWITCH ON AUTO AND MY HEADLIGHTS JUST RANDOMLY SHUT OFF THEN 10 MINS LATER CAME BACK ON. IT DOES THIS INTERMITTENTLY SINCE AND IT'S A MAJOR PROBLEM I HAVE CHILDREN IN MY VEHICLE AND IT'S VERY DANGEROUS. WHEN THE LIGHTS GO OUT MY BRIGHTS STILL WORK AND ALL INTERIOR LIGHTS WORK HOW EVER THE HEADLIGHTS DO NOT WORK THEN COME BACK ON AFTER A S... Read more
Incident date: Apr 10, 2015
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE DRIVING 50 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE OVER 40 MPH AND THE RPMS INCREASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED ... Read more
Incident date: Apr 10, 2015
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE DRIVING 50 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE OVER 40 MPH AND THE RPMS INCREASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED ... Read more
Incident date: Jun 15, 2013
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING 65 MPH, THE LOW BEAM HEAD LAMPS FAILED TO FUNCTION. THE CONTACT INDEPENDENTLY REPLACED THE HEAD LAMP BULBS; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEAD LAMP BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE ... Read more
Incident date: Apr 1, 2015
WHILE DRIVING,VEHICLE MISSES OCCASIONALLY,ENGINE LIGHT BLINKS AND TRANSMISSION HAS A HARD TIME SHIFTING,THEN WILL RUN FINE FOR A FEW MINUTES AND DO IT AGAIN,THIS HAPPENS DAILY AND EVERY FEW MINUTES. *TR
BUICK
PARK AVENUE
(1999) - ENGINE
Apr 12, 2015
Incident date: Feb 20, 2015
I WAS DRIVING MY CAR AND IT STARTED TO MISFIRE. I PUT IT ON THE MACHINE AND GOT A FEW DIFFERENT CODES P1406 AND P0300 GOT THOSE FIXED IT WORKED FINE. A WEEK LATER THE PROBLEM CAME BACK. IT SAT UP FOR A FEW WEEKS AND WHEN I WOULD DRIVE IT I SMELLED GAS FUMES. NOW IT WON'T TURN AND THERE'S STILL A SMELL OF FUEL. *TR
BUICK
PARK AVENUE
(1999) - FUEL/PROPULSION SYSTEM
Apr 12, 2015
Incident date: Feb 20, 2015
I WAS DRIVING MY CAR AND IT STARTED TO MISFIRE. I PUT IT ON THE MACHINE AND GOT A FEW DIFFERENT CODES P1406 AND P0300 GOT THOSE FIXED IT WORKED FINE. A WEEK LATER THE PROBLEM CAME BACK. IT SAT UP FOR A FEW WEEKS AND WHEN I WOULD DRIVE IT I SMELLED GAS FUMES. NOW IT WON'T TURN AND THERE'S STILL A SMELL OF FUEL. *TR
Incident date: Feb 13, 2015
SERVICE ANTI THEFT STARTING DISABLED INTO BUICK SERVICE DEPT 5 TIMES EVEN AFTER NEW ANTI THEFT MODULE AND BCM REPLACED STILL WILL NOT START GM AND BUICK DEALER NO HELP. *TR
Incident date: Mar 12, 2015
I USED MY TURN SIGNALS TO MAKE A RIGHT HAND TURN AND MY CAR TURNED OFF. NO LIGHTS, TURN SIGNALS, DASH LIGHTS, BRAKES WERE SOFT, AND STEERING WAS HARD. IF I HAD BEEN ON THE FREEWAY WHEN THIS HAPPENED I WOULD HAVE BEEN IN A CAR ACCIDENT. THIS HAS HAPPENED TWO TIMES NOW AND I AM NOW UNABLE TO START MY CAR AT ALL AT THIS POINT IN TIME. WHAT IS THIS ALL ABOUT? AND WHY HAVEN'T ANYONE FOUND A FIX? ... Read more
Incident date: Mar 4, 2015
TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING APPROXIMATELY 40 MPH, ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL REMAINED ILLUMINATED AND THE BRAKES MADE AN ABNORMAL NOISE WHEN THE GEAR WAS SHIFTED INTO REVERSE. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT THE TRACTION AND LOW VOLT LIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS M... Read more
Incident date: Mar 4, 2015
TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING APPROXIMATELY 40 MPH, ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL REMAINED ILLUMINATED AND THE BRAKES MADE AN ABNORMAL NOISE WHEN THE GEAR WAS SHIFTED INTO REVERSE. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT THE TRACTION AND LOW VOLT LIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS M... Read more
Incident date: Mar 19, 2015
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE VEHICLE STALLED AFTER THE AUTOMATIC LOCKS MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,094.
Incident date: Mar 19, 2015
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE VEHICLE STALLED AFTER THE AUTOMATIC LOCKS MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,094.
Incident date: Mar 1, 2015
TL*THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE TRANSMISSION AUTOMATICALLY SHIFTED FROM THIRD TO FIFTH GEAR. THE CONTACT ALSO STATED THE VEHICLE ACCELERATED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE SNAP RING AND PAN WITHIN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHIC... Read more
Incident date: Mar 1, 2015
TL*THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE TRANSMISSION AUTOMATICALLY SHIFTED FROM THIRD TO FIFTH GEAR. THE CONTACT ALSO STATED THE VEHICLE ACCELERATED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE SNAP RING AND PAN WITHIN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHIC... Read more
Incident date: Apr 3, 2015
TL*THE CONTACT OWNS A 2014 BUICK VERANO. THE CONTACT STATED THAT THE REAR DRIVER SIDE RIM BLEW A HOLE INTO THE INNER RIM. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Incident date: Apr 7, 2015
MY CAR DROVE FINE AND THEN I STOPPED AT A RED LIGHT AT A BUSY INTERSECTION WHEN MY TRACTION CONTROL AND CHECK ENGINE LIGHT CAME ON AND THE ENGINE POWER REDUCED CAME ACROSS THE DASHBOARD. THE LIGHTS, WIPERS, RADIO AND ENGINE WAS STILL RUNNING BUT WHEN PRESSING ON THE GAS PEDAL THE CAR WOULD NOT ACCELERATE. I HAD TO WAVE PEOPLE TO GO AROUND ME PUT IT IN PARK AND SHUT IT DOWN FOR 30 SECONDS. WHEN I T... Read more
Incident date: Apr 7, 2015
MY CAR DROVE FINE AND THEN I STOPPED AT A RED LIGHT AT A BUSY INTERSECTION WHEN MY TRACTION CONTROL AND CHECK ENGINE LIGHT CAME ON AND THE ENGINE POWER REDUCED CAME ACROSS THE DASHBOARD. THE LIGHTS, WIPERS, RADIO AND ENGINE WAS STILL RUNNING BUT WHEN PRESSING ON THE GAS PEDAL THE CAR WOULD NOT ACCELERATE. I HAD TO WAVE PEOPLE TO GO AROUND ME PUT IT IN PARK AND SHUT IT DOWN FOR 30 SECONDS. WHEN I T... Read more
BUICK
RENDEZVOUS
(2005) - VEHICLE SPEED CONTROL
Apr 7, 2015
Incident date: Apr 6, 2015
INTERMITTENT LOSS OF POWER, LOSS OF ABS BRAKES AND LOSS OF AWD. WHEN YOU APPLY PRESSURE TO THE GAS PEDAL (ACCELERATOR) IF YOU DEPRESS THE PEDAL FOR WHAT FEELS LIKE OVER A 1/2 INCH YOU LOSE POWER AND THE RPMS GO SKY HIGH AND YOU CAN HEAR IT TRYING TO REV UP. TO GET GOING YOU HAVE TO RELEASE THE GAS AND PRESS LIGHTLY. I LOSS POWER, ESP. GOING UPHILL SINCE IT NEEDS MORE TO GO, BUT YOU CAN'T GIVE I... Read more
BUICK
RENDEZVOUS
(2005) - ENGINE
Apr 7, 2015
Incident date: Apr 6, 2015
INTERMITTENT LOSS OF POWER, LOSS OF ABS BRAKES AND LOSS OF AWD. WHEN YOU APPLY PRESSURE TO THE GAS PEDAL (ACCELERATOR) IF YOU DEPRESS THE PEDAL FOR WHAT FEELS LIKE OVER A 1/2 INCH YOU LOSE POWER AND THE RPMS GO SKY HIGH AND YOU CAN HEAR IT TRYING TO REV UP. TO GET GOING YOU HAVE TO RELEASE THE GAS AND PRESS LIGHTLY. I LOSS POWER, ESP. GOING UPHILL SINCE IT NEEDS MORE TO GO, BUT YOU CAN'T GIVE I... Read more
BUICK
RENDEZVOUS
(2005) - FUEL/PROPULSION SYSTEM
Apr 7, 2015
Incident date: Apr 6, 2015
INTERMITTENT LOSS OF POWER, LOSS OF ABS BRAKES AND LOSS OF AWD. WHEN YOU APPLY PRESSURE TO THE GAS PEDAL (ACCELERATOR) IF YOU DEPRESS THE PEDAL FOR WHAT FEELS LIKE OVER A 1/2 INCH YOU LOSE POWER AND THE RPMS GO SKY HIGH AND YOU CAN HEAR IT TRYING TO REV UP. TO GET GOING YOU HAVE TO RELEASE THE GAS AND PRESS LIGHTLY. I LOSS POWER, ESP. GOING UPHILL SINCE IT NEEDS MORE TO GO, BUT YOU CAN'T GIVE I... Read more
BUICK
RENDEZVOUS
(2005) - SERVICE BRAKES
Apr 7, 2015
Incident date: Apr 6, 2015
INTERMITTENT LOSS OF POWER, LOSS OF ABS BRAKES AND LOSS OF AWD. WHEN YOU APPLY PRESSURE TO THE GAS PEDAL (ACCELERATOR) IF YOU DEPRESS THE PEDAL FOR WHAT FEELS LIKE OVER A 1/2 INCH YOU LOSE POWER AND THE RPMS GO SKY HIGH AND YOU CAN HEAR IT TRYING TO REV UP. TO GET GOING YOU HAVE TO RELEASE THE GAS AND PRESS LIGHTLY. I LOSS POWER, ESP. GOING UPHILL SINCE IT NEEDS MORE TO GO, BUT YOU CAN'T GIVE I... Read more
Incident date: Oct 5, 2011
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC MORE THAN ONCE WHERE THE RELAY SWITCH WAS REPLACED FOUR TIMES BUT THE FAILURE RECURRED. IN ADDITION, THE MECHANIC DIAGNOSED THAT THE HEADLAMP DRIVER MODULE FAILED AND THE DAYTIME RUNNING LIGHTS FAILED TO ILLUMINATE. THE CONTACT LA... Read more
Incident date: Sep 5, 2014
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO WORK WITHOUT WARNING. THE CONTACT HAD TO APPLY THE HIGH BEAMS EACH TIME THE FAILURE OCCURRED. THE AUTHORIZED DEALER WAS NOTIFIED OF THE FAILURE MORE THAN THREE MONTHS BEFORE THE RECALL NOTIFICATION WAS RECEIVED. THE CONTACT WAS INFORMED THAT THERE WAS CURRENTLY NO PERMANENT REMEDY TO REPAIR THE VE... Read more
Incident date: Mar 17, 2015
TL* THE CONTACT OWNS A 2013 BUICK REGAL. THE CONTACT STATED THAT THE PUSH TO START BUTTON WAS TOO CLOSE TO THE STEERING WHEEL, WHICH CAUSED THE VEHICLE TO ACCIDENTLY BE TURNED OFF WHEN DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 400. ..UPDATED 05-26-15 *BF UPDATED 10/4/2017*CN
Incident date: Oct 15, 2013
WHEN THE INTERIOR PANEL IS LIT UP, THE CONTROLS IN THE MIDDLE ROW FOR THE AC/HEATER GET VERY HOT. THE FRONT AC/HEATER CONTROLS DO NOT HAVE THIS ISSUE, ONLY IN THE MIDDLE ROW. I BROUGHT IT UP TO THE DEALER WHEN I TOOK IT IN TO GET THE OIL CHANGED AND THEY REALLY DID NOT SEEM TO CARE. THIS CONCERNS ME BECAUSE I OFTEN HAVE MY GRANDCHILDREN IN THE MIDDLE ROW. I DO NOT WANT THEM BURNING THEMSELVE... Read more
Incident date: Sep 2, 2014
2006 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO VEHICLE HEAD LAMP CONTROL MODULE REPLACEMENT. *SMD
Incident date: Mar 25, 2015
TOOK MY CAR IN FOR REGULAR SERVICE, MY WIFE DROVE IT HOME, THE CAR DIED AFTER 8 MILES. SHE SLOWED FOR STOP LIGHT, CAR SUDDENLY DIED. ELECTRICAL SYSTEM WENT CRAZY, CAR LOST POWER, DIED. I BACKTRACKED TO HELP,. I TRIED STARTING THE CAR BUT DIDN'T HAVE ANY COMPRESSION. I CALLED DEALER, THEY SENT TOLL TRUCK. ACCORDING TO THEM, THEY CHECKED IT, DROVE IT A FEW TIMES, SAID COULDN'T FIND ANYTHING ... Read more
Incident date: Mar 25, 2015
TOOK MY CAR IN FOR REGULAR SERVICE, MY WIFE DROVE IT HOME, THE CAR DIED AFTER 8 MILES. SHE SLOWED FOR STOP LIGHT, CAR SUDDENLY DIED. ELECTRICAL SYSTEM WENT CRAZY, CAR LOST POWER, DIED. I BACKTRACKED TO HELP,. I TRIED STARTING THE CAR BUT DIDN'T HAVE ANY COMPRESSION. I CALLED DEALER, THEY SENT TOLL TRUCK. ACCORDING TO THEM, THEY CHECKED IT, DROVE IT A FEW TIMES, SAID COULDN'T FIND ANYTHING ... Read more
Incident date: Mar 25, 2015
TOOK MY CAR IN FOR REGULAR SERVICE, MY WIFE DROVE IT HOME, THE CAR DIED AFTER 8 MILES. SHE SLOWED FOR STOP LIGHT, CAR SUDDENLY DIED. ELECTRICAL SYSTEM WENT CRAZY, CAR LOST POWER, DIED. I BACKTRACKED TO HELP,. I TRIED STARTING THE CAR BUT DIDN'T HAVE ANY COMPRESSION. I CALLED DEALER, THEY SENT TOLL TRUCK. ACCORDING TO THEM, THEY CHECKED IT, DROVE IT A FEW TIMES, SAID COULDN'T FIND ANYTHING ... Read more
Incident date: Apr 1, 2015
WHILE DRIVING ON A SUBURBAN STREET, ENGINE AND ELECTRICAL SYSTEM SHUT DOWN. THERE WAS NO WARNING. I WAS DRIVING ABOUT 30 MPH, WHEN ENGINE TURNED ITSELF OFF, DASHBOARD WENT DARK, TURN SIGNAL DID NOT WORK, AND STEERING BECAME MORE DIFFICULT. I DRIFTED TO THE CURB, AND AFTER A MINUTE RESTARTED THE CAR WITH NO PROBLEM; IT HAS A PUSH-BUTTON STARTER. DEALER CAN FIND NOTHING WRONG WITH CAR. DEALER S... Read more
Incident date: Apr 1, 2015
WHILE DRIVING ON A SUBURBAN STREET, ENGINE AND ELECTRICAL SYSTEM SHUT DOWN. THERE WAS NO WARNING. I WAS DRIVING ABOUT 30 MPH, WHEN ENGINE TURNED ITSELF OFF, DASHBOARD WENT DARK, TURN SIGNAL DID NOT WORK, AND STEERING BECAME MORE DIFFICULT. I DRIFTED TO THE CURB, AND AFTER A MINUTE RESTARTED THE CAR WITH NO PROBLEM; IT HAS A PUSH-BUTTON STARTER. DEALER CAN FIND NOTHING WRONG WITH CAR. DEALER S... Read more
Incident date: Mar 20, 2012
TWO BRAKE LINES IN BACK OF MY CAR RUSTED COMPLETELY THRU LEAVING ME WITH LITTLE BRAKE. ALSO IN 2-4-13 TWO FRONT BRAKE LINES RUSTED, ONE THRU. ALSO IN 8-7 14 I HAD TO REPLACE TWO PARKING BRAKE CABLES FROZEN UP BY RUST. ALSO IN 3-20-15 I HAD TO REPLACE THE WHOLE PARKING BRAKE CONTROL AND FOOT PEDAL.THE CAR HAS ALMOST NO RUST AND THE FRAME UNDERNEATH IS FINE. ALL THESE CABLES AND LINES WERE HIDDEN W... Read more
Incident date: Mar 3, 2015
MY CAR STARTED TO NOT START AFTER BEING DRIVEN AND SHORTLY AFTER DID NOT WANT TO START IN A SIMPLE IDLE. SOMEHOW FUEL HAS BEEN GETTING TRAPPED IN A PRESSURIZED LINE AND I'M HAVING TO RELEASE THE FUEL OUT. OIL LEAKED INTO THE SPARK PLUGS CAUSED A PILOT FLAME. I HAVE READ MULTIPLE ACCOUNTS OF THIS HAPPENING TO THAT SPECIFIC MAKE AND YEAR AS WELL A FEW OF THE OTHER 90 MODELS. EVERY ACCOUNT SAYS IT IS... Read more
Fire
Incident date: Mar 3, 2015
MY CAR STARTED TO NOT START AFTER BEING DRIVEN AND SHORTLY AFTER DID NOT WANT TO START IN A SIMPLE IDLE. SOMEHOW FUEL HAS BEEN GETTING TRAPPED IN A PRESSURIZED LINE AND I'M HAVING TO RELEASE THE FUEL OUT. OIL LEAKED INTO THE SPARK PLUGS CAUSED A PILOT FLAME. I HAVE READ MULTIPLE ACCOUNTS OF THIS HAPPENING TO THAT SPECIFIC MAKE AND YEAR AS WELL A FEW OF THE OTHER 90 MODELS. EVERY ACCOUNT SAYS IT IS... Read more
Fire
Incident date: Apr 1, 2015
I HAVE A 2006 LACROSSE WITH 28,000 MILES - THERE WAS A RECALL FOR THE IGNITION SWITCH THAT WAS REPAIRED A FEW MONTHS EARLIER; THEN THERE WAS A WHINING NOISE WITH THE STEERING - HAD TO HAVE THE STEERING GEAR REPLACED; AT THE SAME TIME, THE MODULE/COIL WENT BAD. *TR
Incident date: Apr 2, 2015
I WAS DRIVING ON THE FREEWAY AND THE CAR BEGIN BEGAIN TO FLASH ACROSS THE DASH THAT IT WAS REDUCING ENGINE POWER. THIS NOW HAPPENS EVER SO OFTEN WHEN I'M DRIVING I WAS WONDERING IS THIS A RE-CALL MATTER? *TR
Incident date: Apr 2, 2015
I WAS DRIVING ON THE FREEWAY AND THE CAR BEGIN BEGAIN TO FLASH ACROSS THE DASH THAT IT WAS REDUCING ENGINE POWER. THIS NOW HAPPENS EVER SO OFTEN WHEN I'M DRIVING I WAS WONDERING IS THIS A RE-CALL MATTER? *TR
Incident date: Apr 2, 2015
I WAS DRIVING ON THE FREEWAY AND THE CAR BEGIN BEGAIN TO FLASH ACROSS THE DASH THAT IT WAS REDUCING ENGINE POWER. THIS NOW HAPPENS EVER SO OFTEN WHEN I'M DRIVING I WAS WONDERING IS THIS A RE-CALL MATTER? *TR
Incident date: Sep 28, 2014
WAS DRIVING AND THE VEHICLE JUST DROPPED SPEED,MOTOR REVVED. THE CAR CONTINUED TO LOSE SPEED, PULLED TO THE SIDE OF THE ROAD HAD TO HAVE IT TOWED IN TO A SHOP. MECHANIC INFORMED ME THE WAVE PLATE WAS BAD AND THAT IT WAS/IS A REALLY COMMON PROBLEM. DEALERSHIP INFORMED ME GM KNOWS ITS BAD BUT NO RECALL. GOT A LETTER IN THE MAIL ON 4/2/2015 SAYING THEY WOULD REIMBURSE ME IF MY MILEAGE WAS L20000 OR L... Read more
Incident date: Apr 1, 2015
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FO... Read more
Incident date: Oct 15, 2014
TL* THE CONTACT OWNS A 2002 BUICK CENTURY. THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR LIGHTING INTERMITTENTLY FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
Incident date: Oct 15, 2014
TL* THE CONTACT OWNS A 2002 BUICK CENTURY. THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR LIGHTING INTERMITTENTLY FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
BUICK
RENDEZVOUS
(2002) - ELECTRICAL SYSTEM
Apr 1, 2015
Incident date: Jan 15, 2015
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WOULD NOT RESTART UNTIL AFTER APPROXIMATELY EIGHT HOURS. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS NOT DIAGNOSED. THE IGNITION SWITCH WAS REPLACED; HOWEVER, THE ACCESSORIES, WARNING LIGHT... Read more
Incident date: Mar 24, 2014
WHILE DRIVING, I NOTICED MY ENGINE STARTED SPUTTERING AND HAD PROBLEMS ACCELERATING. SOON AFTERWARDS, THE "MALFUNCTION INDICATOR LIGHT" (AKA CHECK ENGINE LIGHT) CAME ON AND STAYED ON. I CONTACTED THE DEALER AND TOOK IT IN FOR REPAIR. IT WAS DIAGNOSED AS "PISTONS MISFIRING". I HAD PISTONS/CYLINDERS REPLACED AT A COST OF SEVERAL HUNDRED DOLLARS. A COUPLE OF MONTHS LATER, THE SAME THING HAPPENED... Read more
Incident date: Mar 24, 2014
WHILE DRIVING, I NOTICED MY ENGINE STARTED SPUTTERING AND HAD PROBLEMS ACCELERATING. SOON AFTERWARDS, THE "MALFUNCTION INDICATOR LIGHT" (AKA CHECK ENGINE LIGHT) CAME ON AND STAYED ON. I CONTACTED THE DEALER AND TOOK IT IN FOR REPAIR. IT WAS DIAGNOSED AS "PISTONS MISFIRING". I HAD PISTONS/CYLINDERS REPLACED AT A COST OF SEVERAL HUNDRED DOLLARS. A COUPLE OF MONTHS LATER, THE SAME THING HAPPENED... Read more