Consumer Safety Complaints
Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,192,899 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 27,958 complaints for BUICK
Incident date: Oct 21, 2013
WE HAVE EXPERIENCED MULTIPLE ELECTRICAL PROBLEMS WITH OUR 2009 BUICK LACROSSE. IT FIRST APPEARED AS A BAD BATTERY WHICH WAS REPLACED. USING THE IN-CAR DIGITAL READOUT, WE BEGAN TO SEE STRANGE VOLTAGE READINGS IN THE CAR. THE VOLTAGE WOULD SOME TIMES READ AS LOW AS 12.6 VOLTS AND THEN WOULD START A STEADY CLIMB UP TO 14.4 VOLTS. IT MIGHT STAY THAT WAY FOR HOURS OR MIGHT SLOWLY DROP TO THE LOW LEV... Read more
Incident date: Jan 27, 2015
TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jan 26, 2015
TL*THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE HEADLIGHTS COMPLETELY SHUT OFF AND FAILED TO TURN BACK ON. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) WHICH SHE BELIEVED IT WAS DIRECTLY RELATED TO THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER. THE VEH... Read more
Incident date: Sep 9, 2014
2006 BUICK LACROSSE. CONSUMER STATES PARTS BEEN INSTALLED REGARDING IGNITION RECALL.*TA
Incident date: Jul 24, 2014
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE REAR PASSENGER AUTOMATIC DOOR LOCK FAILED TO ACTIVATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Jul 24, 2014
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE REAR PASSENGER AUTOMATIC DOOR LOCK FAILED TO ACTIVATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Sep 14, 2014
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE ATTEMPTING TO IGNITE THE VEHICLE, THE VEHICLE FAILED TO START. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAI... Read more
Incident date: Nov 26, 2014
CONTINENTAL PRO CONTACT 215/55/18 UNKNOWN DAMAGE ACCORDING TO DEALERSHIP. 2ND OCCURRENCE WITHIN 2 MONTHS. TIRE UNABLE TO BE REPAIRED. DEALERSHIP UNABLE TO FIND CAUSE. LEASING BUICK ENCORE 2013. *TR
Incident date: Nov 26, 2014
CONTINENTAL PRO CONTACT 215/55/18 UNKNOWN DAMAGE ACCORDING TO DEALERSHIP. 2ND OCCURRENCE WITHIN 2 MONTHS. TIRE UNABLE TO BE REPAIRED. DEALERSHIP UNABLE TO FIND CAUSE. LEASING BUICK ENCORE 2013. *TR
Incident date: Jan 14, 2015
DRIVING NORTH ON AVON RD, PLAINFIELD IN, BOTH AIR BAGS DEPLOYED FOR NO REASON. IT BLEW THE DRIVERS HANDS OFF THE WHEEL GOING 45 MILES PER HOUR. DID NOT CRASH. THE PASSENGER HAS BRUISES ON LEG. IT HAPPENED EARLY EVENING, STILL LIGHT OUTSIDE, GOOD WEATHER. NO WARNING WHAT SO EVER. *TR
Incident date: Aug 20, 2013
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT SMOKE STARTED TO EMIT FROM THE FRONT OF THE VEHICLE WHILE PARKED. AS A RESULT, THE CONTACT STATED THAT THE HEAD LAMP MODULE BOX MELTED. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE HEAD LAMP DRIVER MODULE NEEDED TO BE REPLACED. THE VE... Read more
Fire
Incident date: Jan 21, 2015
VEHICLE WAS STOPPED FOR TRAFFIC AND REAR ENDED BY ANOTHER VEHICLE TRAVELING APPROXIMATELY 30 TO 35 MPH. DRIVER AND PASSENGER SEATS WERE OCCUPIED AND FAILED. FRONT OF BOTH SEAT CUSHIONS WAS RAISED AND SEAT BACKS CONTACTED REAR SEAT. POWER SEAT MECHANISMS WERE INOPERATIVE AFTER INCIDENT AND SEATS COULD NOT BE MOVED. LUCKY NO ONE WAS IN REAR SEAT AS KNEE/LEG INJURIES MAY HAVE OCCURRED. PICTURES ... Read more
Crash
Incident date: Sep 9, 2013
1. DASHBOARD SEPARATING FROM WINDSHIELD AND CAUSING 3" GAP CAUSING PARTIAL OBSTRUCTION. NOW IS SEPARATING MORE AT DRIVERS' SIDE NEAR STEERING WHEEL, AND ABOUT 75% PULLED AWAY AT THIS TIME. CRITICAL SAFETY PROBLEM BECAUSE AIR BAGS MAY DEPLOY AND INJURY OR DEATH COULD OCCUR. CANNOT FIX EASILY AND CONSIDER IT CRITICAL DEFECT AND INFERIOR WORKMANSHIP. NOT ABLE TO SAFELY DRIVE THE CAR OR ABLE TO... Read more
Incident date: Sep 9, 2013
1. DASHBOARD SEPARATING FROM WINDSHIELD AND CAUSING 3" GAP CAUSING PARTIAL OBSTRUCTION. NOW IS SEPARATING MORE AT DRIVERS' SIDE NEAR STEERING WHEEL, AND ABOUT 75% PULLED AWAY AT THIS TIME. CRITICAL SAFETY PROBLEM BECAUSE AIR BAGS MAY DEPLOY AND INJURY OR DEATH COULD OCCUR. CANNOT FIX EASILY AND CONSIDER IT CRITICAL DEFECT AND INFERIOR WORKMANSHIP. NOT ABLE TO SAFELY DRIVE THE CAR OR ABLE TO... Read more
Incident date: Sep 9, 2013
1. DASHBOARD SEPARATING FROM WINDSHIELD AND CAUSING 3" GAP CAUSING PARTIAL OBSTRUCTION. NOW IS SEPARATING MORE AT DRIVERS' SIDE NEAR STEERING WHEEL, AND ABOUT 75% PULLED AWAY AT THIS TIME. CRITICAL SAFETY PROBLEM BECAUSE AIR BAGS MAY DEPLOY AND INJURY OR DEATH COULD OCCUR. CANNOT FIX EASILY AND CONSIDER IT CRITICAL DEFECT AND INFERIOR WORKMANSHIP. NOT ABLE TO SAFELY DRIVE THE CAR OR ABLE TO... Read more
Incident date: Jan 20, 2015
MY CAR WILL START THEN STALLS IMMEDIATELY. *TR
Incident date: Feb 11, 2014
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V755000 (EXTERIOR LIGHTING). THE MANU... Read more
Incident date: Dec 23, 2014
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL. THE CONTACT MENTIONED THAT THE VEHICLE WAS EXHIBITING THE SAME FAILURES AS MENTIONED IN RECALLS NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING) AND NHTSA CAMPAIGN NUMBER: 08V118000 (ENGINE AND ENGINE COOLING). THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTUR... Read more
Incident date: Sep 16, 2013
TL* THE CONTACT OWNS A 2002 BUICK CENTURY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE SEIZED. THE VEHICLE WAS NOT ABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Incident date: Jan 19, 2015
TL*THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, IT WAS NOTICED THAT THE SPEEDOMETER INDICATED AN INACCURATE READING LEVEL OF 120 MPH. IN ADDITION, THE TIRE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Incident date: Jan 19, 2015
TL*THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, IT WAS NOTICED THAT THE SPEEDOMETER INDICATED AN INACCURATE READING LEVEL OF 120 MPH. IN ADDITION, THE TIRE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Incident date: Jan 10, 2015
THE WAVE PLATES BROKE WHILE DRIVING 60MPH ON THE HWY. CAR JOLTED AND CLUNKED...FELT AS IF WE WENT FROM 5TH TO 1ST GEAR. TOOK VEHICLE TO DEALERSHIP AND FOUND IT WAS THE WAVE PLATES. TALKED TO GM - GM DISTRICT MANAGER [XXX] ADMITTED THAT GM HAD AN ISSUE WITH CERTAIN MODELS WITH THE WAVE PLATES DUE TO THEM NOT BEING HEAT TREATED PROPERLY. GOT THIS ALL ON RECORDING TOO. COULD HAVE CAUSED A NASTY ACCI... Read more
Incident date: Jan 10, 2015
THE WAVE PLATES BROKE WHILE DRIVING 60MPH ON THE HWY. CAR JOLTED AND CLUNKED...FELT AS IF WE WENT FROM 5TH TO 1ST GEAR. TOOK VEHICLE TO DEALERSHIP AND FOUND IT WAS THE WAVE PLATES. TALKED TO GM - GM DISTRICT MANAGER [XXX] ADMITTED THAT GM HAD AN ISSUE WITH CERTAIN MODELS WITH THE WAVE PLATES DUE TO THEM NOT BEING HEAT TREATED PROPERLY. GOT THIS ALL ON RECORDING TOO. COULD HAVE CAUSED A NASTY ACCI... Read more
Incident date: Jan 19, 2015
EVERY BUICK OWNER, I HAVE TALKED TO AT ABOUT 80,000 TO 100,000 MILES HAS TO REPLACE INTAKE MANIFOLD AND BOLTS. THIS IS ABOUT A $1200.00 JOB, GASKETS AND BOLTS SHOULD LAST A LOT LONGER. *TR
Incident date: Jan 19, 2015
EVERY BUICK OWNER, I HAVE TALKED TO AT ABOUT 80,000 TO 100,000 MILES HAS TO REPLACE INTAKE MANIFOLD AND BOLTS. THIS IS ABOUT A $1200.00 JOB, GASKETS AND BOLTS SHOULD LAST A LOT LONGER. *TR
Incident date: May 15, 2014
AS WE WERE DRIVING HOME IN MAY OF 2014 THE LEFT FRONT BRAKE GRABBED AS IF I HAD APPLIED THE BRAKE,SINCE THEN WE HAVE HAD BOTH WHEEL BEARINGS REPLACED LOWER BALL JOINTS AND TIE ROD ENDS BUT NOTHING HAS CHANGED. IT HAS GRABBED SEVERAL TIMES SINCE THEN,THIS IS A SERIOUS MATTER THAT SHOULD BE DEALT WITH, I REFUSE TO LET MY WIFE DRIVE THE VAN ESPECIALLY WHEN WE HAVE OUR FIVE CHILDREN WITH US BECAUSE WH... Read more
Incident date: May 15, 2014
AS WE WERE DRIVING HOME IN MAY OF 2014 THE LEFT FRONT BRAKE GRABBED AS IF I HAD APPLIED THE BRAKE,SINCE THEN WE HAVE HAD BOTH WHEEL BEARINGS REPLACED LOWER BALL JOINTS AND TIE ROD ENDS BUT NOTHING HAS CHANGED. IT HAS GRABBED SEVERAL TIMES SINCE THEN,THIS IS A SERIOUS MATTER THAT SHOULD BE DEALT WITH, I REFUSE TO LET MY WIFE DRIVE THE VAN ESPECIALLY WHEN WE HAVE OUR FIVE CHILDREN WITH US BECAUSE WH... Read more
Incident date: May 15, 2014
AS WE WERE DRIVING HOME IN MAY OF 2014 THE LEFT FRONT BRAKE GRABBED AS IF I HAD APPLIED THE BRAKE,SINCE THEN WE HAVE HAD BOTH WHEEL BEARINGS REPLACED LOWER BALL JOINTS AND TIE ROD ENDS BUT NOTHING HAS CHANGED. IT HAS GRABBED SEVERAL TIMES SINCE THEN,THIS IS A SERIOUS MATTER THAT SHOULD BE DEALT WITH, I REFUSE TO LET MY WIFE DRIVE THE VAN ESPECIALLY WHEN WE HAVE OUR FIVE CHILDREN WITH US BECAUSE WH... Read more
Incident date: May 15, 2014
AS WE WERE DRIVING HOME IN MAY OF 2014 THE LEFT FRONT BRAKE GRABBED AS IF I HAD APPLIED THE BRAKE,SINCE THEN WE HAVE HAD BOTH WHEEL BEARINGS REPLACED LOWER BALL JOINTS AND TIE ROD ENDS BUT NOTHING HAS CHANGED. IT HAS GRABBED SEVERAL TIMES SINCE THEN,THIS IS A SERIOUS MATTER THAT SHOULD BE DEALT WITH, I REFUSE TO LET MY WIFE DRIVE THE VAN ESPECIALLY WHEN WE HAVE OUR FIVE CHILDREN WITH US BECAUSE WH... Read more
Incident date: Jan 17, 2015
TL* THE CONTACT OWNS A 2005 BUICK TERRAZA. THE CONTACT STATED THAT THE HEADLIGHTS BURNED OUT, BOTH OF THE REAR WHEELS HAD NO TREAD AND THE REAR WIPER BLADE FAILED TO WORK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE HEADLIGHTS, REAR WHEELS AND REAR WIPER MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE... Read more
Incident date: Jan 17, 2015
TL* THE CONTACT OWNS A 2005 BUICK TERRAZA. THE CONTACT STATED THAT THE HEADLIGHTS BURNED OUT, BOTH OF THE REAR WHEELS HAD NO TREAD AND THE REAR WIPER BLADE FAILED TO WORK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE HEADLIGHTS, REAR WHEELS AND REAR WIPER MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE... Read more
Incident date: Jan 17, 2015
TL* THE CONTACT OWNS A 2005 BUICK TERRAZA. THE CONTACT STATED THAT THE HEADLIGHTS BURNED OUT, BOTH OF THE REAR WHEELS HAD NO TREAD AND THE REAR WIPER BLADE FAILED TO WORK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE HEADLIGHTS, REAR WHEELS AND REAR WIPER MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE... Read more
Incident date: Jan 7, 2015
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE FUSE BOX CAUGHT ON FIRE AND THE FLAMES EXTINGUISHED INDEPENDENTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RELAY SHORTAGE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Fire
Incident date: Jan 7, 2015
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE FUSE BOX CAUGHT ON FIRE AND THE FLAMES EXTINGUISHED INDEPENDENTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RELAY SHORTAGE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Fire
Incident date: Jan 15, 2012
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE JERKED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
Incident date: Jul 1, 2014
AT 68,000 MILES AND IN THE MONTH OF JULY 2014 MY BUICK LESABRE SPEEDOMETER AND TACHOMETER STOPPED WORKING....THE HANDS DO NOT MOVE AT ALL.....I DO NOT KNOW HOW FAST I AM DRIVING WHICH IS DANGEROUS AND CAN CAUSE DEATH....THIS IS A NUMBER ONE COMPLAINT OF THIS CAR AND IT SHOULD BE RECALLED BEFORE IM DEAD! I CANNOT AFFORD THE REPAIRS BECAUSE I AM ON DISABILITY....THIS IS AN URGENT MATTER THAT NEED TO... Read more
Incident date: Jan 1, 2015
EXPERIENCED A BLOW OUT ON HIGHWAY 696 GOING 72 MILES AN HOUR DUE TO SIDE WALL. TIRE HAD TO BE REPLACED. THIS IS THE THIRD TIME A TIRE HAD TO BE REPLACED BECAUSE OF TIRE WALL DAMAGE. CAR ONLY 2 YEARS OLD AND 3 TIRES HAVE BEEN REPLACED. FIRST TIME CAR ONLY 1 MONTH OLD. WHAT IS GOING ON? *TR
Incident date: Jan 18, 2015
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE MAKING A RIGHT TURN AT LOW SPEEDS, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED.... Read more
Incident date: Jan 18, 2015
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE MAKING A RIGHT TURN AT LOW SPEEDS, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED.... Read more
Incident date: Jan 18, 2015
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE MAKING A RIGHT TURN AT LOW SPEEDS, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED.... Read more
BUICK
RENDEZVOUS
(2005) — POWER TRAIN
Jan 19, 2015
Incident date: Jan 24, 2013
WHEN WE REACH SPEED OF 60MPH IT STARTS JUMPING IN AND OUT INTO A HIGHER GEAR. THIS CAR HAS A TRANSMISSION PROBLEM. *TR
BUICK
RENDEZVOUS
(2004) — ELECTRICAL SYSTEM
Jan 19, 2015
Incident date: Sep 2, 2014
I BOUGHT MY RENDEZVOUS ON 9/2/14 WITH 193,960 MILES ON IT. ON THE WAY HOME FROM THE DEALERSHIP, THE INSTRUMENT CLUSTER STARTED ACTING UP. ALL OF THE READINGS OF GAUGES ARE ACCURATE, HOWEVER MOST OF THE LIGHTS ON THE CLUSTER DO NOT WORK. THE TURN SIGNAL LIGHTS, CHECK ENGINE LIGHT, ETC. DON'T WORK, HOWEVER THE LIGHTS ON THE SPEEDOMETER, GAS GAUGE, AND AS OF RECENTLY THE TEMPERATURE GAUGE WORK. THE R... Read more
BUICK
RENDEZVOUS
(2004) — EXTERIOR LIGHTING
Jan 19, 2015
Incident date: Sep 2, 2014
I BOUGHT MY RENDEZVOUS ON 9/2/14 WITH 193,960 MILES ON IT. ON THE WAY HOME FROM THE DEALERSHIP, THE INSTRUMENT CLUSTER STARTED ACTING UP. ALL OF THE READINGS OF GAUGES ARE ACCURATE, HOWEVER MOST OF THE LIGHTS ON THE CLUSTER DO NOT WORK. THE TURN SIGNAL LIGHTS, CHECK ENGINE LIGHT, ETC. DON'T WORK, HOWEVER THE LIGHTS ON THE SPEEDOMETER, GAS GAUGE, AND AS OF RECENTLY THE TEMPERATURE GAUGE WORK. THE R... Read more
Incident date: Jul 8, 2009
THE VEHICLE REPEATEDLY STALLS AT RANDOM TIMES. THIS INCLUDES AT HIGH SPEED, IN THE MIDDLE OF THE EISENHOWER TUNNEL ON I-70, TO DRIVING DOWN THE STREET. REPEATED VISITS TO THE DEALERSHIP REVEAL NO "CODES" SO IT CONTINUES TO BE IGNORED. MY WIFE WILL NOT DRIVE IT ANYMORE SO I DO. THE DEALERSHIP SAYS "TRADE IT IN" BUT WE FEEL LIKE WE WOULD BE PASSING A COFFIN ONTO ANOTHER FAMILY. MY FAMILY HAS BEEN KI... Read more
Incident date: Jul 8, 2009
THE VEHICLE REPEATEDLY STALLS AT RANDOM TIMES. THIS INCLUDES AT HIGH SPEED, IN THE MIDDLE OF THE EISENHOWER TUNNEL ON I-70, TO DRIVING DOWN THE STREET. REPEATED VISITS TO THE DEALERSHIP REVEAL NO "CODES" SO IT CONTINUES TO BE IGNORED. MY WIFE WILL NOT DRIVE IT ANYMORE SO I DO. THE DEALERSHIP SAYS "TRADE IT IN" BUT WE FEEL LIKE WE WOULD BE PASSING A COFFIN ONTO ANOTHER FAMILY. MY FAMILY HAS BEEN KI... Read more
Incident date: Jul 8, 2009
THE VEHICLE REPEATEDLY STALLS AT RANDOM TIMES. THIS INCLUDES AT HIGH SPEED, IN THE MIDDLE OF THE EISENHOWER TUNNEL ON I-70, TO DRIVING DOWN THE STREET. REPEATED VISITS TO THE DEALERSHIP REVEAL NO "CODES" SO IT CONTINUES TO BE IGNORED. MY WIFE WILL NOT DRIVE IT ANYMORE SO I DO. THE DEALERSHIP SAYS "TRADE IT IN" BUT WE FEEL LIKE WE WOULD BE PASSING A COFFIN ONTO ANOTHER FAMILY. MY FAMILY HAS BEEN KI... Read more
Incident date: Jan 9, 2015
MY LOW-BEAM HEADLAMPS WENT OUT ON JANUARY 9, 2015, WHICH I WAS NOT AWARE OF UNTIL A POLICE OFFICER PULLED ME OVER INDICATING TO ME THAT I HAD NO HEADLIGHTS. I HAD TO DRIVE HOME WITH MY HIGH BEAMS ON. I HAD TO LEAVE WORK EARLY ALL LAST WEEK IN ORDER TO GET HOME BEFORE DARK. I WENT ON LINE YESTERDAY AND TYPED IN MY MAKE MODEL AND YEAR OF MY VEHICLE AND FOUND OUT THAT THERE IS A RECALL FOR MY TYPE ... Read more
Incident date: Jan 9, 2015
MY LOW-BEAM HEADLAMPS WENT OUT ON JANUARY 9, 2015, WHICH I WAS NOT AWARE OF UNTIL A POLICE OFFICER PULLED ME OVER INDICATING TO ME THAT I HAD NO HEADLIGHTS. I HAD TO DRIVE HOME WITH MY HIGH BEAMS ON. I HAD TO LEAVE WORK EARLY ALL LAST WEEK IN ORDER TO GET HOME BEFORE DARK. I WENT ON LINE YESTERDAY AND TYPED IN MY MAKE MODEL AND YEAR OF MY VEHICLE AND FOUND OUT THAT THERE IS A RECALL FOR MY TYPE ... Read more
Incident date: Jan 9, 2015
DECEMBER 2014 LIFT GATE WAS UP AND SUDDENLY CAME DOWN AND HIT MY WIFE WITH GREAT FORCE. THIS HAPPENED TWICE BUT NOT CONSISTENTLY. SUBSEQUENTLY WAS TAKEN TO A CHEVROLET/GM DEALERSHIP, FOUND BOTH STRUTS NOT HOLDING PRESSURE AND WERE REPLACED AT OWNER'S EXPENSE. ON THE MORNING OF JANUARY 9,2015 DRIVING DURING A SNOW STORM ON AN INTERSTATE SUDDENLY VEHICLE LOST STABILTRAB,TRACTION CONTROL AND ENGIN... Read more
Incident date: Jan 9, 2015
DECEMBER 2014 LIFT GATE WAS UP AND SUDDENLY CAME DOWN AND HIT MY WIFE WITH GREAT FORCE. THIS HAPPENED TWICE BUT NOT CONSISTENTLY. SUBSEQUENTLY WAS TAKEN TO A CHEVROLET/GM DEALERSHIP, FOUND BOTH STRUTS NOT HOLDING PRESSURE AND WERE REPLACED AT OWNER'S EXPENSE. ON THE MORNING OF JANUARY 9,2015 DRIVING DURING A SNOW STORM ON AN INTERSTATE SUDDENLY VEHICLE LOST STABILTRAB,TRACTION CONTROL AND ENGIN... Read more