Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS WOULD SUDDENLY SHUT OFF. THE CONTACT INDICATED THAT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) WAS RECEIVED IN NOVE... Read more
Incident date: Apr 30, 2015
THE LOW BEAM HEADLIGHTS ON OUR LACROSSE STAY ON EVEN WHEN THE IGNITION IS OFF. WE HAVE TO PULL THE FUSE OR DISCONNECT THE BATTERY TO TURN THEM OFF. THE HIGH BEAM HEADLIGHTS AND BRAKE LIGHTS DON'T WORK AT ALL. NOT SURE WHAT THE ISSUE COULD BE AND WE CANNOT DRIVE THE CAR WITH OUT BRAKE LIGHTS. *TR
Incident date: Jun 1, 2012
TL* THE CONTACT OWNS A 1995 BUICK RIVIERA. WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE LATER FAILED TO START. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTU... Read more
Incident date: Jun 1, 2012
TL* THE CONTACT OWNS A 1995 BUICK RIVIERA. WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE LATER FAILED TO START. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTU... Read more
Incident date: Jun 1, 2012
TL* THE CONTACT OWNS A 1995 BUICK RIVIERA. WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE LATER FAILED TO START. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTU... Read more
Incident date: Jun 1, 2011
TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND THERE WAS A SUDDEN INCREASE IN RPMS. IN ADDITION, THE VEHICLE JERKED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Jun 1, 2011
TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND THERE WAS A SUDDEN INCREASE IN RPMS. IN ADDITION, THE VEHICLE JERKED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Mar 25, 2015
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE TRAVELING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE IGNITION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000. UPDAT... Read more
Incident date: Apr 28, 2015
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) IN JANUARY OF 2015; HOWEVER THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Nov 24, 2014
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEAD LIGHTS FAILED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. ... Read more
Incident date: Aug 1, 2014
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS INTERMITTENTLY FAILED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF... Read more
Incident date: Apr 27, 2015
PASSENGER AIR COMES ON AND GOES OFF WHILE DRIVING DOWN THE ROAD. *TR
Incident date: Feb 2, 2015
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE REAR PASSENGER DOOR DID NOT OPEN FROM THE OUTSIDE OR INSIDE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000. UPDATED 6/18/15*CN
Incident date: Nov 10, 2014
FIRST FUEL GAUGE WOULD NOT WORK COST $400.00 TO REPLACE SYSTEM NOW MY MILEAGE WORKS WHEN IT WANTS CAN/T ALWAYS TELL HOW FAST I AM GOING THEN ALL OF A SUDDEN IT WILL WORK. *TR
Incident date: Nov 10, 2014
FIRST FUEL GAUGE WOULD NOT WORK COST $400.00 TO REPLACE SYSTEM NOW MY MILEAGE WORKS WHEN IT WANTS CAN/T ALWAYS TELL HOW FAST I AM GOING THEN ALL OF A SUDDEN IT WILL WORK. *TR
Incident date: Apr 7, 2015
WHILE DRIVING DOWNHILL, IN MOUNTAINS, I WAS TURNING RIGHT ON A CURVE AT 60 MPH WHEN I LOST ALL ACCELERATION. THE VEHICLE SLOWED TO APPROXIMATELY 30 MPH IN ABOUT 10 SECONDS. THE MOTOR WAS STILL RUNNING BUT AT AN IDLE SPEED. AFTER ABOUT 15 SECONDS, THE ACCELERATOR STARTED WORKING AGAIN. CARS WERE BEHIND ME HONKING, IT SCARED THE --- OUT OF ME. THE NEXT TIME IT HAPPENED (4.23.2015), I WAS CHANG... Read more
Incident date: Jan 1, 2014
I PURCHASED MY VEHICLE JANUARY 2014. SINCE THEN I HAVE HAD MAJOR ISSUES WITH IT LEAKING WHEN IT RAINS,. WATER ENTERS THE SUNROOF AND DRIPS THROUGHOUT THE VEHICLES OVERHEAD AS WELL AS SOAKS THE PASSENGER SIDE CARPET. WATER DRIPS FROM THE VISOR, THE OVERHEAD LIGHTS (WHICH COULD RESULT IN AN ELECTRICAL FIRE) IN THE FRONT MIDDLE AND BACK OF THE VEHICLE IT SEEPS THROUGH THE SEAT BELT HEIGHT ADJUSTERS A... Read more
Incident date: Jan 1, 2014
I PURCHASED MY VEHICLE JANUARY 2014. SINCE THEN I HAVE HAD MAJOR ISSUES WITH IT LEAKING WHEN IT RAINS,. WATER ENTERS THE SUNROOF AND DRIPS THROUGHOUT THE VEHICLES OVERHEAD AS WELL AS SOAKS THE PASSENGER SIDE CARPET. WATER DRIPS FROM THE VISOR, THE OVERHEAD LIGHTS (WHICH COULD RESULT IN AN ELECTRICAL FIRE) IN THE FRONT MIDDLE AND BACK OF THE VEHICLE IT SEEPS THROUGH THE SEAT BELT HEIGHT ADJUSTERS A... Read more
Incident date: Jan 1, 2014
I PURCHASED MY VEHICLE JANUARY 2014. SINCE THEN I HAVE HAD MAJOR ISSUES WITH IT LEAKING WHEN IT RAINS,. WATER ENTERS THE SUNROOF AND DRIPS THROUGHOUT THE VEHICLES OVERHEAD AS WELL AS SOAKS THE PASSENGER SIDE CARPET. WATER DRIPS FROM THE VISOR, THE OVERHEAD LIGHTS (WHICH COULD RESULT IN AN ELECTRICAL FIRE) IN THE FRONT MIDDLE AND BACK OF THE VEHICLE IT SEEPS THROUGH THE SEAT BELT HEIGHT ADJUSTERS A... Read more
Incident date: Jan 1, 2014
I PURCHASED MY VEHICLE JANUARY 2014. SINCE THEN I HAVE HAD MAJOR ISSUES WITH IT LEAKING WHEN IT RAINS,. WATER ENTERS THE SUNROOF AND DRIPS THROUGHOUT THE VEHICLES OVERHEAD AS WELL AS SOAKS THE PASSENGER SIDE CARPET. WATER DRIPS FROM THE VISOR, THE OVERHEAD LIGHTS (WHICH COULD RESULT IN AN ELECTRICAL FIRE) IN THE FRONT MIDDLE AND BACK OF THE VEHICLE IT SEEPS THROUGH THE SEAT BELT HEIGHT ADJUSTERS A... Read more
Incident date: Apr 22, 2015
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE MAIN WIRING HARNESS UNDER THE HOOD CAUGHT FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE AND TAKE THE VEHICLE TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THERE WAS NO WARNING PRIOR TO THE FIRE. THE FAILURE MILEAGE WAS UNKNOWN.
Fire
Incident date: Apr 14, 2015
TL* THE CONTACT OWNS A 1998 BUICK REGAL. WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, A LOUD NOISE EMITTED WHEN TURNING THE STEERING WHEEL AND THE VEHICLE STARTED TO SHAKE. THE VEHICLE WAS NOT DIAGNOSED AND REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V527000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,013.
Incident date: Apr 22, 2015
DRIVING ON BACK ROADS AT NIGHT AND BOTH MY HEAD LIGHTS WENT OUT. PULLED OVER TO TRY AND GET THEM BACK ON OR FIGURE OUT THE PROBLEM AND COULDN'T. HAD TO DRIVE WITH HIGH BEAMS ON CAUSING PROBLEMS FOR OTHER DRIVERS AND MYSELF. *TR
Incident date: Apr 13, 2015
THE FIRST FEW TIMES, THE VEHICLE LOST POWER AS I WAS BRAKING FOR STOP SIGNS. THE ANTI-LOCKS ACTIVATED, THE ANTI-LOCK WARNING CAME ON, AND THEN THE ENGINE REFIRED, THE DASH LIGHTS WENT OUT, AND IT RAN FINE. I BROUGHT THE VEHICLE IN FOR A COMPLETE TUNE-UP. THEN IT QUIT ON THE HIGHWAY AND THE IGNITION WOULD REFIRE. THEN IT QUIT ON AN ONRAMP AND I HAD TO SHIFT TO NEUTRAL TO RESTART IT. THE LAST TIM... Read more
Incident date: Apr 13, 2015
THE FIRST FEW TIMES, THE VEHICLE LOST POWER AS I WAS BRAKING FOR STOP SIGNS. THE ANTI-LOCKS ACTIVATED, THE ANTI-LOCK WARNING CAME ON, AND THEN THE ENGINE REFIRED, THE DASH LIGHTS WENT OUT, AND IT RAN FINE. I BROUGHT THE VEHICLE IN FOR A COMPLETE TUNE-UP. THEN IT QUIT ON THE HIGHWAY AND THE IGNITION WOULD REFIRE. THEN IT QUIT ON AN ONRAMP AND I HAD TO SHIFT TO NEUTRAL TO RESTART IT. THE LAST TIM... Read more
Incident date: Apr 13, 2015
THE FIRST FEW TIMES, THE VEHICLE LOST POWER AS I WAS BRAKING FOR STOP SIGNS. THE ANTI-LOCKS ACTIVATED, THE ANTI-LOCK WARNING CAME ON, AND THEN THE ENGINE REFIRED, THE DASH LIGHTS WENT OUT, AND IT RAN FINE. I BROUGHT THE VEHICLE IN FOR A COMPLETE TUNE-UP. THEN IT QUIT ON THE HIGHWAY AND THE IGNITION WOULD REFIRE. THEN IT QUIT ON AN ONRAMP AND I HAD TO SHIFT TO NEUTRAL TO RESTART IT. THE LAST TIM... Read more
Incident date: Mar 14, 2015
THE AIR CONDITIONING AND HEATING CONTROLS HAD NOT BEEN WORKING AND /OR WORKING ERRATICALLY. WE TOOK THE VEHICLE TO THE LOCAL DEALERSHIP FOR REPAIR. THEY CLAIMED THAT THEY COULDN'T FIND ANY PROBLEM. WE ALSO ASKED THEM TO FIX THE RECALL ITEM, DOOR SWITCH, AND WERE TOLD THERE WAS NO RECALL ON OUR VEHICLE EVENTHOUGH WE HAD RECEIVED NOTICE FROM GM BY MAIL. ON MARCH 14, 2015 I WAS DRIVING ON THE INTERST... Read more
Fire
Incident date: Apr 18, 2015
TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE ATTEMPTING TO ACCELERATE, THE AUTOMATIC TRANSMISSION FAILED TO PROPERLY CHANGE OVER AND THE RPMS RACED ALONG WITH A DELAYED RESPONSE IN WHICH THE VEHICLE JERKED UPON THE GEARS CHANGING OVER. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER NUMEROUS TIMES AND THEY WERE NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT STATED THAT ... Read more
Incident date: Apr 18, 2015
TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE ATTEMPTING TO ACCELERATE, THE AUTOMATIC TRANSMISSION FAILED TO PROPERLY CHANGE OVER AND THE RPMS RACED ALONG WITH A DELAYED RESPONSE IN WHICH THE VEHICLE JERKED UPON THE GEARS CHANGING OVER. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER NUMEROUS TIMES AND THEY WERE NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT STATED THAT ... Read more
Incident date: Apr 18, 2015
TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE ATTEMPTING TO ACCELERATE, THE AUTOMATIC TRANSMISSION FAILED TO PROPERLY CHANGE OVER AND THE RPMS RACED ALONG WITH A DELAYED RESPONSE IN WHICH THE VEHICLE JERKED UPON THE GEARS CHANGING OVER. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER NUMEROUS TIMES AND THEY WERE NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT STATED THAT ... Read more
Incident date: Aug 9, 2012
TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEPARATE OCCASIONS AND SERVICED UNDER NHTSA CAMPAIGN NUMBERS: 12V522000 (AIR BAGS) AND 13V023000 (AIR BAGS); HOWEVER, THE FAILURE PERSISTED AFTER EACH RECALL REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFI... Read more
Incident date: Apr 18, 2015
ON SATURDAY, 4/18/15, I WAS IN THE INTERSECTION WAITING TO MAKE A LEFT HAND TURN; THE VEHICLE WAS NOT MOVING. WHEN IT WAS CLEAR TO COMPLETE THE LEFT HAND TURN, I PLACED MY FOOT ON THE ACCELERATOR AND THE VEHICLE WOULD NOT MOVE FORWARD. BY THIS TIME, THE LIGHT CHANGED TO RED, PERMITTING TRAFFIC IN THE OPPOSITE DIRECTION TO MOVE FORWARD. HOWEVER, I AM IN THE MIDDLE OF THE INTERSECTION UNABLE TO MOVE... Read more
Incident date: Jan 2, 2015
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING AT NIGHT AT APPROXIMATELY 70 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS MANEUVERED TO A SAFE LOCATION. THE FAILURE RECURRED INTERMITTENTLY. THERE WAS A RECALL UNDER NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFAC... Read more
Incident date: Apr 3, 2015
DRIVER SIDE DOOR HANDLE, CYLINDER LOCK AND LATCH MECHANISM PULLS OUT FROM THE DOOR WHEN OPENING THE DOOR TO ENTER CAR. THE ASSEMBLY STAYS LOOSE AFTER THE DOOR IS CLOSED. IT APPEARS THAT SOMETHING HAS BROKEN INSIDE AND WILL REQUIRE THAT THE DOOR PANEL WILL NEED TO BE REMOVED AND ASSEMBLY REPLACED. *TR
Incident date: Feb 20, 2015
POWER LIFT GATE OPENING AND CLOSING ON IT'S OWN, WHILE VEHICLE IS OFF, ON BUT PARKED, AND WHILE DRIVING DOWN THE ROAD. WATER LEAKS FROM SUNROOF CAUSING THE WATER TO DRAIN THROUGHOUT THE WHOLE INSIDE OF THE VEHICLE. *TR
Incident date: Feb 20, 2015
POWER LIFT GATE OPENING AND CLOSING ON IT'S OWN, WHILE VEHICLE IS OFF, ON BUT PARKED, AND WHILE DRIVING DOWN THE ROAD. WATER LEAKS FROM SUNROOF CAUSING THE WATER TO DRAIN THROUGHOUT THE WHOLE INSIDE OF THE VEHICLE. *TR
Incident date: Jan 2, 2012
FROM A STOP, START TO ACCELERATE SLOWLY INTO A RIGHT TURN THE STEERING WHEEL (OR FRONT RIGHT WHEEL) STARTS TO VIBRATE OR WOBBLE. VEHICLE NOW HAS 2000 MILES AND THE PROBLEM IS ONGOING. THE VIBRATION CAN BE FELT IN THE DRIVERS SEAT. *TR
Incident date: Jan 2, 2012
FROM A STOP, START TO ACCELERATE SLOWLY INTO A RIGHT TURN THE STEERING WHEEL (OR FRONT RIGHT WHEEL) STARTS TO VIBRATE OR WOBBLE. VEHICLE NOW HAS 2000 MILES AND THE PROBLEM IS ONGOING. THE VIBRATION CAN BE FELT IN THE DRIVERS SEAT. *TR
Incident date: Jan 2, 2012
FROM A STOP, START TO ACCELERATE SLOWLY INTO A RIGHT TURN THE STEERING WHEEL (OR FRONT RIGHT WHEEL) STARTS TO VIBRATE OR WOBBLE. VEHICLE NOW HAS 2000 MILES AND THE PROBLEM IS ONGOING. THE VIBRATION CAN BE FELT IN THE DRIVERS SEAT. *TR
Incident date: Apr 10, 2015
MY BACK HATCH JUST STARTED OPENING ON ITS OWN. MOTOR IN THE LOCK KEEPS RUNNING. NOW MY DRIVER SIDE LOCK WON'T WORK. WHEN IN PARK, DOOR LOCK POPS UP BUT INSIDE HANDLE STILL LOCKED. NOW INDOOR LOCK BEING DIFFICULT. *TR
Incident date: Apr 18, 2015
I WAS DRIVING ABOUT 35 MPH AND WAS COMING INTO AN INTERSECTION IN WHICH I NEEDED TO TURN. STOPLIGHT TURNED RED, SO I STOPPED. AS SOON AS I STOPPED, THE CAR JUST DIED. WOULD NOT RESTART. HAD TO CALL A TOW TRUCK. MY DAUGHTER WAS IN THE CAR! WE COULD HAVE SERIOUSLY BEEN HURT. SOMEONE PLEASE FIGURE OUT WHAT IS GOING ON. HAVE HAD MY CAR AT DEALER BEFORE AND MENTIONED STALLING, BUT NOTHING HAS BEEN DONE... Read more
Incident date: Jan 10, 2014
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 60 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFA... Read more
BUICK
ENCORE
(2013) - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Apr 17, 2015
Incident date: Jun 27, 2014
TL* THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED THAT THE NAVIGATIONAL SYSTEM WAS DEFECTIVE AND WAS NOT PROPERLY GENERATING THE CORRECT ROUTES WHILE OPERATING THE VEHICLE. THE CONTACT INDICATED THAT THE VOICE RESPONSE FEATURE WAS NOT RECOGNIZING THE CONTACT'S VOICE. THE CONTACT REPORTED THE FAILURE TO AN AUTHORIZED DEALER MORE THAN FIVE TIMES AND THEY WERE NOT ABLE TO REMEDY THE FAILUR... Read more
Incident date: Apr 15, 2015
WE OWN A 2011 BUICK ENCLAVE WITH 84240 MILES. AFTER A ROUTINE OIL CHANGE WERE SHOCKED TO FIND OUT FROM THE DEALER THAT THERE IS NOW A LEAKING STEERING RACK AND STEERING PUMP THAT WILL NEED TO BE REPLACED NEITHER OF WHICH ARE COVERED BY GM . THE COST IS OVER $2300.00. THIS IS MY WIFE'S CAR AND IS USED DAILY TO TRANSPORT NOT ONLY OUR OWN BUT OTHER CHILDREN AS WELL. WE HAVE NO CHOICE BUT TO REMEDIAT... Read more
Incident date: Mar 22, 2015
WAS DRIVING ON I-35 ALMOST TO WICHITA KS, ABOUT 9 MILES OUT, LOW OIL PRESSURE LIGHT CAME ON AND BINGING ALARM FOR ME TO STOP ENGINE, HAD GRANDKIDS WITH ME, AND IT WAS DARK ON HIGHWAY, PULLED OVER AND TURNED OFF ENGINE, WAITED FOR ABOUT 10 MINS, MADE IT TO A HOTEL IN WICHITA, IT WAS ABOUT 1 AM SUNDAY MORNING. HAD A MECHANIC LOOK AT THE OIL PAN AND CHECK THE OIL, SAID WHEN I GET HOME TO HAVE IT CH... Read more
Incident date: Feb 16, 2015
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE MADE A LOUD BUMPING NOISE THAT CEASED AS THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE ENGINE BLOWING CONNECTOR ROD AND THE ENGINE BLOCK FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAIL... Read more
Incident date: Mar 7, 2015
INACCURATE FUEL GAUGE READING OF MY 2011 BUICK ENCLAVE. HAS BEEN HAPPENING FOR THE LAST MONTH AND A HALF. I FILL MY TANK UP AND IT STILL READS THAT THE TANK HASN'T BEEN FILLED, ALSO INDICATES THAT I ONLY HAVE SAY 60 MILES WHEN AFTER A FILL UP IT SHOULD READ A RANGE OF AT LEAST 300 MILES. *TR
BUICK
RENDEZVOUS
(2003) - FUEL/PROPULSION SYSTEM
Apr 15, 2015
Incident date: Apr 14, 2014
MY WIFE'S RENDEZVOUS HAS BEEN LEAKING GAS FOR THE PAST YEAR. I'VE LOOKED ON EVERY SIGHT SEEING IF HER CAR IS DUE FOR A RECALL AND IT IS SAYING THAT THE ONLY RECALL ON HER VEHICLE IS THE FRAME. I DON'T KNOW IF IT HAS ALREADY BEEN ACCOMPLISHED OR NOT BECAUSE SHE HAD THE VEHICLE BEFORE I MARRIED HER. BUT THE INCIDENT HAS GOT MUCH WORSE. *TR
BUICK
RENDEZVOUS
(2004) - ELECTRICAL SYSTEM
Apr 14, 2015
Incident date: Apr 10, 2015
WHILE DRIVING AT APRX 60 MPH THE CAR JUST DIED STALLED NO POWER HAD TO MAN HANDLE CAR TO A STOP WITH OUT GETTING INTO AN ACCIDENT ALMOST LIKE DRIVING A BAIT CAR THE CAR JUST SHUT DOWN THIS IS NOT THE FIRST TIME HAD TO GET TOWED CAR STILL WONT START PUT KEY IN ALL BELLS AND WHISTLES LIGHT UP AND SOUNDS THEN NOTHING AS IF ALARM CUT OFF . *TR
BUICK
RENDEZVOUS
(2004) - ENGINE
Apr 14, 2015
Incident date: Apr 10, 2015
WHILE DRIVING AT APRX 60 MPH THE CAR JUST DIED STALLED NO POWER HAD TO MAN HANDLE CAR TO A STOP WITH OUT GETTING INTO AN ACCIDENT ALMOST LIKE DRIVING A BAIT CAR THE CAR JUST SHUT DOWN THIS IS NOT THE FIRST TIME HAD TO GET TOWED CAR STILL WONT START PUT KEY IN ALL BELLS AND WHISTLES LIGHT UP AND SOUNDS THEN NOTHING AS IF ALARM CUT OFF . *TR