Vehicle Safety
Recalls Search 320,000+ NHTSA safety recalls Complaints 2.1M+ consumer safety complaints TSBs 4.7M technical service bulletins VIN Lookup Decode any vehicle VIN instantly OBD Codes 12,000+ diagnostic trouble codes Fuel Economy EPA MPG data for all vehicles Safety Ratings 11,700+ NHTSA crash test ratings Investigations 5,300+ NHTSA defect investigations Statistics Recall trends & safety analysis
Consumer Safety
Product Safety 9,700+ CPSC product recalls Food Safety 28,600+ FDA food recalls Pet Safety 1.3M FDA animal adverse events Drug Safety 17,500+ FDA drug recalls Device Safety 38,400+ FDA device recalls Workplace Safety 102,900+ OSHA injury reports Brand History Cross-category recall lookup by company
Infrastructure
Bridge Safety 624,000 bridge inspections Aviation Safety 30,000+ NTSB aviation events Dam Safety 92,600 dam safety records Water Safety 433,000+ public water systems Railroad Safety 438,000+ rail crossings Pipeline Safety 8,800+ pipeline incidents
Public Health
Nursing Homes 14,700 CMS rated facilities Environmental 80,000+ hazardous sites & releases
Blog

Consumer Safety Complaints

Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.

2,192,899 Total Complaints
137,559 Reported Crashes
55,854 Reported Fires
8,555 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,192,899 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
Clear

Showing 27,958 complaints for BUICK

BUICK LUCERNE (2009) — FUEL/PROPULSION SYSTEM Feb 25, 2015
Incident date: Feb 24, 2015
AFTER RETURNING FROM A TWO HOUR TRIP I PARKED MY CAR AT HOME. THE NEXT DAY I TRIED TO START MY CAR AND IT WOULD ONLY TURN OVER.A MECHANIC FOUND THE FUEL PUMP DEFECTIVE, FUEL PUMP RELAY BURNT AND THE POWER PANEL BURNT AS WELL.
Fire
BUICK LACROSSE (2012) — ENGINE AND ENGINE COOLING Feb 25, 2015
Incident date: Feb 2, 2015
2012 BUICK LACROSSE. CONSUMER RECEIVED RECALL FOR VEHICLE AND IS REQUESTING REPAIRS. *TA THE ENGINE LIGHT ILLUMINATED. *JB
BUICK LACROSSE (2012) — ELECTRICAL SYSTEM Feb 25, 2015
Incident date: Feb 2, 2015
2012 BUICK LACROSSE. CONSUMER RECEIVED RECALL FOR VEHICLE AND IS REQUESTING REPAIRS. *TA THE ENGINE LIGHT ILLUMINATED. *JB
BUICK REGAL (2011) — POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES Feb 25, 2015
Incident date: Dec 5, 2014
2011 BUICK REGAL. CONSUMER WRITES IN REGARDS TO VEHICLE REPAIR ISSUES. *SMD THE CONSUMER STATED HE RECENTLY NOTICED SEVERAL FLUID SPOTS UNDER THE VEHICLE. AN INSPECTION REVEALED THE TRANSMISSION COOLER LINES DETERIORATED WHICH CAUSED THE LEAK. *JB
BUICK RENDEZVOUS (2003) — FUEL/PROPULSION SYSTEM Feb 25, 2015
Incident date: Feb 24, 2015
TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. AFTER REFUELING, THE CONTACT NOTICED A FUEL SMELL AND OBSERVED A FUEL LEAKAGE. THE CONTACT INSPECTED THE TANK AND FOUND THAT THE NECK OF THE TANK WAS LEAKING AND THE FUEL TANK WAS FRACTURED. THE VEHICLE WAS TAK... Read more
BUICK LACROSSE (2006) — EXTERIOR LIGHTING:HEADLIGHTS Feb 25, 2015
Incident date: Dec 22, 2014
TL* THE CONTACT OWNED A 2006 BUICK LACROSSE. WHILE DRIVING 35 MPH, THE HEAD LAMP LIGHTS SHUT OFF INTERMITTENTLY. THE CONTACT LOST VISIBILITY AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUSTAINED A CONCUSSION AND ANOTHER PERSON SUSTAINED SEAT BELT BRUISING WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO AN IMPOUND LOT. THE... Read more
Crash 2 injured
BUICK ENCLAVE (2011) — POWER TRAIN Feb 24, 2015
Incident date: Feb 7, 2015
WHILE I WAS GETTING READY TO MERGE ONTO A HIGHWAY I HEARD A "PINGING NOISE" THEN A "THUD". I IMMEDIATELY PULLED OVER TO FIND THE THE DRIVE TRAIN OR DRIVE SHAFT HAD JUST FALLEN OUT OF MY CAR ONTO THE ROAD. *JS
BUICK LUCERNE (2007) — ENGINE Feb 23, 2015
Incident date: Feb 9, 2015
TL*THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT T STATED THAT THE MOTOR MOUNT FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE MOTOR MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
BUICK RAINIER (2006) — SUSPENSION Feb 21, 2015
Incident date: Sep 1, 2014
MY RAINER STARTED TO LOOSE AIR IN THE REAR SUSPENSION, AIR RIDE SYSTEM. AT THIS TIME THE COMPRESSOR WORKS AND DOES FILL THE AIR RIDE SUSPENSION BUT YOU CAN'T BE IN A HURRY TO GO ANYWHERE. YOU MUST LET THE CAR SIT WHILE RUNNING FOR SEVERAL MINUTES BEFORE YOU CAN LEAVE. IF YOU DON'T, YOU BOUNCE DOWN THE ROAD AND THAT COULD BE A DANGER TO YOU OR SOMEONE ELSE ON THE ROAD, I HAVE SPOKEN TO MY LOCAL... Read more
BUICK ENCLAVE (2008) — POWER TRAIN Feb 20, 2015
Incident date: Feb 19, 2015
I WAS DRIVING 70 MPH ON I-77 WHEN THE CAR SUDDENLY JERKED, FELT LIKE A DROP, AND THE CHECK ENGINE LIGHT WENT ON. I WAS ABLE TO PULL OFF THE ROAD AND FOR THE NEXT 4-5 MILES MY CAR WOULD NOT GET OUT OF FIRST GEAR. I HAD TO LEAVE IT IN A PARKING LOT AND TOW IT. *TR
BUICK ENCLAVE (2010) — POWER TRAIN Feb 20, 2015
Incident date: Jan 5, 2015
1. WHILE DRIVING, VEHICLE ENTERED "REDUCED POWER MODE" MAKING IT IMPOSSIBLE TO MAINTAIN SPEED. THIS IS A SAFETY ISSUE AS DRIVER LOSES ABILITY TO MAINTAIN SPEED WHILE TRAVELING WITH FLOW OF TRAFFIC AND WITH REDUCED ENGINE POWER, EVEN THE ABILITY TO PULL OUT OF THE LANE OF TRAVEL IS IMPAIRED. DEALER IDENTIFIED BAD THROTTLE BODY AS CAUSE AND REPLACED. 2. POWER STEERING PUMP FAILURE. IS... Read more
BUICK ENCLAVE (2010) — STEERING Feb 20, 2015
Incident date: Jan 5, 2015
1. WHILE DRIVING, VEHICLE ENTERED "REDUCED POWER MODE" MAKING IT IMPOSSIBLE TO MAINTAIN SPEED. THIS IS A SAFETY ISSUE AS DRIVER LOSES ABILITY TO MAINTAIN SPEED WHILE TRAVELING WITH FLOW OF TRAFFIC AND WITH REDUCED ENGINE POWER, EVEN THE ABILITY TO PULL OUT OF THE LANE OF TRAVEL IS IMPAIRED. DEALER IDENTIFIED BAD THROTTLE BODY AS CAUSE AND REPLACED. 2. POWER STEERING PUMP FAILURE. IS... Read more
BUICK LESABRE (2002) — ENGINE Feb 20, 2015
Incident date: Feb 16, 2015
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE BURST INTO FLAMES WITHOUT WARNING. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INTAKE VALVE DID NOT CLOSE AND IGNITED THE FUEL GOING INTO THE ENGINE. THE VEHICLE WAS NOT REPAIRE... Read more
Fire
BUICK RENDEZVOUS (2006) — SUSPENSION Feb 18, 2015
Incident date: Jun 20, 2014
MY WIFE WAS TRAVELING SOUTH ON A 2 LANE ROADWAY,HEARD A LOUD BANG, LOST CONTROL OF STEERING AND CROSSED THE CENTERLINE , THEN SWERVED BACK ACROSS ROAD TO HER SIDE AND STRUCK A GUARDRAIL. LATER WE FOUND THAT THE RIGHT REAR BALL JOINT BROKE OFF CAUSING THE WHEEL TO COLLAPSE AND WHEN THE CAR SKIDDED OUT OF CONTROL THE LEFT REAR TIRE BLEW OFF THE RIM. THIS CAR HAD REGULAR MAINT. AND SERVICE. IF SHE WO... Read more
Crash 1 injured
BUICK LACROSSE (2005) — ELECTRICAL SYSTEM Feb 14, 2015
Incident date: Sep 19, 2014
DRIVING DOWN THE ROAD LOST LOW BEAM HEADLIGHTS AS WELL AS DAY TIME LIGHTS , SMELLED SMALL BURNING ODOR AND DISCOVERED THE HEADLIGHT CONTROL IN THE FUSE PANEL TO BE OVER HEATING AND BEGINNING TO BURN A HOLE IN THE FUSE PANEL UNDER THE HOOD. HAVE READ OF THIS HAPPENING TO SEVERAL OF THESE CARS WITH THE FUSE PANEL BEING THE DIRECT SOURCE DUE TO WIRES SHORTING OUT INTERNALLY, WHY IS THIS CAR NOT INCLU... Read more
Fire
BUICK LACROSSE (2005) — EXTERIOR LIGHTING Feb 14, 2015
Incident date: Sep 19, 2014
DRIVING DOWN THE ROAD LOST LOW BEAM HEADLIGHTS AS WELL AS DAY TIME LIGHTS , SMELLED SMALL BURNING ODOR AND DISCOVERED THE HEADLIGHT CONTROL IN THE FUSE PANEL TO BE OVER HEATING AND BEGINNING TO BURN A HOLE IN THE FUSE PANEL UNDER THE HOOD. HAVE READ OF THIS HAPPENING TO SEVERAL OF THESE CARS WITH THE FUSE PANEL BEING THE DIRECT SOURCE DUE TO WIRES SHORTING OUT INTERNALLY, WHY IS THIS CAR NOT INCLU... Read more
Fire
BUICK REGAL (1999) — ELECTRONIC STABILITY CONTROL (ESC) Feb 13, 2015
Incident date: Feb 2, 2015
I WAS DRIVING ON THE FREEWAY WHEN I PUT MY RIGHT BLINKER ON TO CHANGE LANES AND MY VEHICLE JUST COMPLETELY SHUT OFF ON ME. I PULLED TO THE SIDE OF THE ROAD MY CAR STARTED BACK UP AND CONTINUES TO DO SO BUT EVERY TIME I HIT MY BLINKER RIGHT OR LEFT MY VEHICLE SHUTS OFF. *TR
BUICK LACROSSE (2009) — EXTERIOR LIGHTING Feb 13, 2015
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER STATED THAT A SOLUTION FOR THE FAILURE HAD NOT YET BEEN DEVELOPED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
BUICK LACROSSE (2006) — ELECTRICAL SYSTEM Feb 13, 2015
Incident date: Jul 17, 2014
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
BUICK LACROSSE (2008) — EXTERIOR LIGHTING Feb 13, 2015
Incident date: Jun 10, 2014
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING 30 MPH, THE LOW BEAM HEADLIGHTS WERE ENGAGED AND BECAME INOPERABLE. THE FAILURE DISTORTED THE CONTACT'S VISIBILITY AND THE HIGH BEAM HEADLIGHTS WERE ACTIVATED IN ORDER TO CONTINUE DRIVING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE REMEDY WAS UNAVAILABLE TO PERFORM THE REPAIR. THE VEHICLE WAS ... Read more
BUICK LACROSSE (2009) — EXTERIOR LIGHTING Feb 12, 2015
Incident date: Feb 12, 2015
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V755000 (EXTERIOR LIGHTING); HOWEVER, THE CONTACT STATED THAT THE RECALL REMEDY WAS NOT EFFECTIVE. WHEN THE CONTACT OPENED UP THE PANEL WHERE THE MODULE WAS REPLACED, HE DISCOVERED THAT THE FUSE PANEL WAS BURNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUSE PANEL N... Read more
Fire
BUICK LACROSSE (2009) — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS Feb 12, 2015
Incident date: Feb 12, 2015
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V755000 (EXTERIOR LIGHTING); HOWEVER, THE CONTACT STATED THAT THE RECALL REMEDY WAS NOT EFFECTIVE. WHEN THE CONTACT OPENED UP THE PANEL WHERE THE MODULE WAS REPLACED, HE DISCOVERED THAT THE FUSE PANEL WAS BURNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUSE PANEL N... Read more
Fire
BUICK LACROSSE (2006) — ELECTRICAL SYSTEM Feb 12, 2015
Incident date: Mar 5, 2014
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS SHORTED INTERMITTENTLY FOR THE LOW BEAMS AND THE CONTACT HAD TO APPLY THE HIGH BEAMS AS AN INTERIM REPAIR. AS THE FAILURE PROGRESSED, THE LOW BEAMS WOULD ILLUMINATE AND THEN SHORTED WITH NO WARNING. MONTHS LATER, THE LOW BEAMS FAILED TO WORK ENTIRELY. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER WHO STATED THAT TH... Read more
BUICK LACROSSE (2006) — EXTERIOR LIGHTING Feb 12, 2015
Incident date: Mar 5, 2014
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS SHORTED INTERMITTENTLY FOR THE LOW BEAMS AND THE CONTACT HAD TO APPLY THE HIGH BEAMS AS AN INTERIM REPAIR. AS THE FAILURE PROGRESSED, THE LOW BEAMS WOULD ILLUMINATE AND THEN SHORTED WITH NO WARNING. MONTHS LATER, THE LOW BEAMS FAILED TO WORK ENTIRELY. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER WHO STATED THAT TH... Read more
BUICK LACROSSE (2007) — EXTERIOR LIGHTING Feb 12, 2015
Incident date: Jan 12, 2015
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
BUICK LACROSSE (2006) — ELECTRICAL SYSTEM Feb 11, 2015
Incident date: Jan 7, 2013
LOW BEAM HEADLIGHTS GO OUT, SOMETIMES THEY WILL NOT COME BACK ON UNTIL CAR IGNITION IS TURNED OFF AND BACK ON SOMETIMES THEY DON'T COME BACK ON AT ALL, VERY DANGEROUS, GM HAS A RECALL BUT THEY SAY MY VIN NUMBER IS NOT COVERED, I HAVE TALKED TO LOCAL DEALER AS WELL AS GENERAL MOTORS CONCERNING THIS ISSUE WITH NO POSITIVE RESPONSE. IT APPEARS THIS ISSUE WILL BE JUST LIKE THE KEY SWITCH ISSUE, PEOPLE... Read more
BUICK LACROSSE (2006) — EXTERIOR LIGHTING Feb 11, 2015
Incident date: Jan 7, 2013
LOW BEAM HEADLIGHTS GO OUT, SOMETIMES THEY WILL NOT COME BACK ON UNTIL CAR IGNITION IS TURNED OFF AND BACK ON SOMETIMES THEY DON'T COME BACK ON AT ALL, VERY DANGEROUS, GM HAS A RECALL BUT THEY SAY MY VIN NUMBER IS NOT COVERED, I HAVE TALKED TO LOCAL DEALER AS WELL AS GENERAL MOTORS CONCERNING THIS ISSUE WITH NO POSITIVE RESPONSE. IT APPEARS THIS ISSUE WILL BE JUST LIKE THE KEY SWITCH ISSUE, PEOPLE... Read more
BUICK ENCLAVE (2011) — SUSPENSION Feb 11, 2015
Incident date: Feb 6, 2015
TL*THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE COIL SPRING FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE REAR DRIVER'S SIDE COIL SPRING WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
BUICK ENCLAVE (2008) — AIR BAGS Feb 11, 2015
Incident date: Feb 10, 2015
IN 2012, MY 2008 BUICK ENCLAVE WAS RECALLED DUE TO A MALFUNCTION OF THE AIRBAG. THE RECALL NUMBER WAS #10085. THE VEHICLE WAS REPAIRED BY COLEMAN BUICK IN LAWRENCEVILLE, NJ IN 2012 AND THE COST OF THE REPAIRS WAS COVERED UNDER THE RECALL. ON FEB 10, 2015, I TOOK THE VEHICLE TO COLEMAN BUICK BECAUSE THE PASSENGER SIDE AIRBAG WAS NOT PERFORMING PROPERLY AGAIN. THE DEALER INDICATED THE "PASSENGER PRE... Read more
BUICK LACROSSE (2006) — EXTERIOR LIGHTING Feb 11, 2015
Incident date: Jan 1, 2015
TL*THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING 72 MPH, THE LOW BEAM HEADLAMPS LOSS POWER WITHOUT WARNING. THE CONTACT STATED THE VEHICLE RESTARTED AND THE HEADLAMPS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NEITHER REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE VIN WAS NOT LISTED U... Read more
BUICK LACROSSE (2008) — ELECTRICAL SYSTEM Feb 11, 2015
Incident date: Jan 30, 2015
I TURNED THE KEY IN THE IGNITION TO START THE CAR. IMMEDIATELY, A VERY LARGE ROAR ( LIKE AN AIRPLANE) OCCURRED JUST AS THE ENGINE STARTED. I TURNED OFF THE IGNITION FEARFUL OF DAMAGE TO THE ENGINE, NOT KNOWING WHAT MIGHT HAPPEN. IT WOULD NOT RESTART. IT WAS TOWED TO THE DEALERSHIP TO HAVE IT REPAIRED. THE IGNITION COIL HAD RUPTURED, IGNITION MODULE WAS KNOCKED OUT. THE COST FOR REPAIR: $... Read more
BUICK LUCERNE (2011) — VEHICLE SPEED CONTROL Feb 10, 2015
Incident date: Sep 8, 2014
TL*THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,400. THE VIN WAS UNAVAILABLE.
BUICK REGAL (2013) — STRUCTURE:BODY Feb 10, 2015
Incident date: Jun 14, 2014
DAMAGE ON DRIVE SIDE OF REAR BUMPER AND TRUNK LIGHT, INCLUDING TRUNK DAMAGE TO THE VEHICLE. *TR
Crash
BUICK LACROSSE (2007) — EXTERIOR LIGHTING Feb 10, 2015
Incident date: Oct 13, 2014
TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE HEAD LOW BEAM LIGHTS SEIZED CAUSING THE CONTACT TO CRASH INTO THE DUMPSTER. AS A RESULT OF THE FAILURE, THE DRIVER SIDE HEAD LIGHT BECAME DAMAGED. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE FAILURE WAS 2... Read more
BUICK REGAL (2000) — SUSPENSION:FRONT Feb 10, 2015
Incident date: Feb 9, 2015
TL* THE CONTACT OWNS A 2000 BUICK REGAL. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
BUICK RAINIER (2004) — EXTERIOR LIGHTING Feb 10, 2015
Incident date: Mar 4, 2013
TL*THE CONTACT OWNS A 2004 BUICK RAINIER. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT SOCKET MELTED CAUSING THE LIGHT TO SHAKE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEAD LAMP MODULE NEEDED TO BE REPLACED, ALONG WITH REPLACEMENT OF THE LIGHT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER... Read more
BUICK LESABRE (2005) — ELECTRICAL SYSTEM Feb 9, 2015
Incident date: Feb 2, 2015
LETTER FROM SENATOR RUBIO ON BEHALF OF CONSTITUENT RE 2005 BUICK LESABRE DEFECTS (ATTN: DAVID HUFF). *SMD THE CONSUMER STATED THE IGNITION SWITCH BROKE, AND WHEN HE EXITED THE VEHICLE THE INSTRUMENT PANEL STATED THE KEY WAS STILL IN THE IGNITION. ALSO, THE AIR BAG WAS PROTRUDING OUT OF THE DASHBOARD. THE CONSUMER WAS INFORMED THE RECALLS DID NOT APPLY TO HIS VEHICLE. *JB
BUICK LESABRE (2005) — STRUCTURE Feb 9, 2015
Incident date: Feb 2, 2015
LETTER FROM SENATOR RUBIO ON BEHALF OF CONSTITUENT RE 2005 BUICK LESABRE DEFECTS (ATTN: DAVID HUFF). *SMD THE CONSUMER STATED THE IGNITION SWITCH BROKE, AND WHEN HE EXITED THE VEHICLE THE INSTRUMENT PANEL STATED THE KEY WAS STILL IN THE IGNITION. ALSO, THE AIR BAG WAS PROTRUDING OUT OF THE DASHBOARD. THE CONSUMER WAS INFORMED THE RECALLS DID NOT APPLY TO HIS VEHICLE. *JB
BUICK LESABRE (2005) — AIR BAGS Feb 9, 2015
Incident date: Feb 2, 2015
LETTER FROM SENATOR RUBIO ON BEHALF OF CONSTITUENT RE 2005 BUICK LESABRE DEFECTS (ATTN: DAVID HUFF). *SMD THE CONSUMER STATED THE IGNITION SWITCH BROKE, AND WHEN HE EXITED THE VEHICLE THE INSTRUMENT PANEL STATED THE KEY WAS STILL IN THE IGNITION. ALSO, THE AIR BAG WAS PROTRUDING OUT OF THE DASHBOARD. THE CONSUMER WAS INFORMED THE RECALLS DID NOT APPLY TO HIS VEHICLE. *JB
BUICK LACROSSE (2006) — ELECTRICAL SYSTEM Feb 9, 2015
Incident date: Jun 15, 2014
TL*THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. AS A RESULT, THE CONTACT HAD TO ACTIVATE THE HIGH BEAMS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART WAS AVAILABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE SHE WAS INFORMED THAT ADDITIONAL REPAIRS WERE REQUIRED PRIOR TO THE RECALL REMEDY BEING PERFORME... Read more
Fire
BUICK LACROSSE (2006) — EXTERIOR LIGHTING Feb 9, 2015
Incident date: Jun 15, 2014
TL*THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. AS A RESULT, THE CONTACT HAD TO ACTIVATE THE HIGH BEAMS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART WAS AVAILABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE SHE WAS INFORMED THAT ADDITIONAL REPAIRS WERE REQUIRED PRIOR TO THE RECALL REMEDY BEING PERFORME... Read more
Fire
BUICK RAINIER (2006) — SUSPENSION Feb 9, 2015
Incident date: Jul 14, 2014
WHILE THE VEHICLE WAS PARKED IN OUR DRIVEWAY THE AIR SUSPENSION FAILED CAUSING THE REAR OF VEHICLE TO DROP TO AND UNSAFE LEVEL. UPON STARTING THE VEHICLE THE COMPRESSOR REFILLED THE SUSPENSION BAGS BUT WHEN PARKED AND NOT DRIVEN FOR ANY PERIOD OF TIME THE AIR BAGS LEAK DOWN CAUSING THE REAR SUSPENSION TO DROP DOWN AGAIN. THIS HAS BEEN HAPPENING FOR SEVERAL MONTHS NOW AND I UNDERSTAND THAT THIS IS ... Read more
BUICK RENDEZVOUS (2003) — ENGINE Feb 9, 2015
Incident date: Dec 1, 2014
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT STATED THE VEHICLE FAILED TO ACCELERATE UP AN INCLINE. THE CONTACT MENTIONED THAT WHEN TRAVELLING AT A STEADY SPEED, THE VEHICLE JERKED VIOLENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
BUICK LACROSSE (2014) — EXTERIOR LIGHTING Feb 7, 2015
Incident date: Feb 5, 2015
DIC SAID RIGHT FRONT HEADLIGHT OUT,TOOK TO DEALER,SAID BALLAST BURNED UP INSIDE HEADLIGHT ASSEMBLY PUT ON ORDER, WAITING FOR REPAIR AT THIS TIME. *JS
BUICK RENDEZVOUS (2006) — SUSPENSION Feb 6, 2015
Incident date: Oct 12, 2013
10/2012 - (APROX 115,000 MILES ON VEHICLE) VEHICLE WAS TURNING LEFT ONTO A CITY STREET WHEN WITHOUT NOTICE THE RIGHT REAR BALL JOINT BROKE OFF AND FORCED ME TO THE SIDE OF THE STREET. LUCKILY THERE WERE NO CARS DIRECTLY BEHIND ME. THE VEHICLE HAD TO BE TOWED AND REPAIRED. THE LEFT BALL JOINT WAS DEEMED GOOD AT THAT TIME. ONCE IN REPAIR, FRONT TIE RODS WHERE ALSO REPLACED IN PREVENTION OF ANY FAILU... Read more
Crash
BUICK RENDEZVOUS (2006) — WHEELS Feb 6, 2015
Incident date: Oct 12, 2013
10/2012 - (APROX 115,000 MILES ON VEHICLE) VEHICLE WAS TURNING LEFT ONTO A CITY STREET WHEN WITHOUT NOTICE THE RIGHT REAR BALL JOINT BROKE OFF AND FORCED ME TO THE SIDE OF THE STREET. LUCKILY THERE WERE NO CARS DIRECTLY BEHIND ME. THE VEHICLE HAD TO BE TOWED AND REPAIRED. THE LEFT BALL JOINT WAS DEEMED GOOD AT THAT TIME. ONCE IN REPAIR, FRONT TIE RODS WHERE ALSO REPLACED IN PREVENTION OF ANY FAILU... Read more
Crash
BUICK REGAL (2011) — ELECTRONIC STABILITY CONTROL (ESC) Feb 6, 2015
Incident date: Jan 30, 2015
TL*THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE STARTED TO SHAKE AND STALLED INTERMITTENTLY. THE CONTACT STATED THAT THE FAILURE OCCURRED DURING COLD WEATHER CONDITIONS. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE OVER 36 MPH. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD ACCELERATE INDEPENDENTLY INTERMITTENTLY. THE CONTACT MENTIONED THAT THE ... Read more
BUICK REGAL (2011) — ENGINE Feb 6, 2015
Incident date: Jan 30, 2015
TL*THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE STARTED TO SHAKE AND STALLED INTERMITTENTLY. THE CONTACT STATED THAT THE FAILURE OCCURRED DURING COLD WEATHER CONDITIONS. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE OVER 36 MPH. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD ACCELERATE INDEPENDENTLY INTERMITTENTLY. THE CONTACT MENTIONED THAT THE ... Read more
BUICK ENCLAVE (2008) — STEERING Feb 6, 2015
Incident date: Jan 31, 2015
TL*THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. IN ADDITION, THE STEERING WHEEL WAS SHAKING AND VIBRATING ALONG WITH AN ABNORMAL NOISE UPON TURNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE POWER STEERING PUMP BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLI... Read more
BUICK LACROSSE (2010) — ENGINE Feb 5, 2015
Incident date: Feb 5, 2015
THIS IS A REOCCURRING ISSUE WITH THE CAR SHUTTING OFF COMPLETLY WHILE DRIVING OR LOSS OF ENGINE POWER. *TR
Previous 1 2 3 4 5 ... 188 189 190 ... 559 560 Next