Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: Jan 20, 2015
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED WHILE DRIVING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V755000 (EXTERIOR LIGHTING) AND 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REA... Read more
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 55 MPH, THE DRIVER SIDE LOW BEAM HEADLIGHT FAILED WITHOUT WARNING. THE BULB WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE FAILURE ALSO RECURRED ON THE PASSENGER SIDE LOW BEAM HEADLIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UN... Read more
Incident date: Mar 28, 2014
WHEN I COME CLOSE TO A CAR AHEAD AT ANY DISTANCE I HAVE IT SET AT IT WILL NOT WORN ME AND FLASH RED ON THE DASH LIKE IT IS PROGRAMED TO DO, ONLY IF A CAR IS TURNING TO THE RIGHT OR LEFT.
Incident date: May 30, 2015
TL* THE CONTACT OWNS A 2006 BUICK RAINIER. WHILE DRIVING APPROXIMATELY 65 MPH, THE HEADLIGHTS SHUT OFF AND FAILED TO ILLUMINATE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE ABOUT OF TIME FOR THE RECALL REPAIR. THE MANUFACTU... Read more
Incident date: Jun 9, 2015
MY CAR CURRENTLY IS PARKED IN MY GARAGE AND THERE IS A FAN BLOWING. IT HAS BEEN BLOWING THE PAST HOUR. I READ ON THE INTERNET THAT OTHER CARS ARE HAVING A SIMILAR ISSUES. THEY STATE THE CAUSE IS THE WATER PUMP. I PLAN ON TAKING MY CAR TO THE SHOP TOMORROW FOR A EVALUATION. I HOPE THAT I DON'T WAKE UP TOMORROW AND THE ENGINE FAN IS STILL RUNNING.
BUICK
RENDEZVOUS
(2006) - AIR BAGS
Jun 8, 2015
Incident date: Apr 9, 2015
I PURCHASED THIS VEHICLE USED IN DECEMBER 2014, THE VERY FIRST NIGHT DRIVING IT HOME, THE ENGINE WOULD NIT START. I IMMEDIATELY CALLED THE DEALER, TOOK THE CAR BACK AND WATCHED AS THEY RAN A DIAGNOSTIC. NOTHING WAS WRONG WITH IT. I DID SOME RESEARCH AND IT SEEMS TO BE A NORMAL ISSUE WITH THE MAKE AND MODEL. THEN I NOTICED THE FAULTY GAS GUAGE, READING LOW FUEL THEN ALL OF A SUDDEN I HAVE GAS. AGAI... Read more
Crash
1 injured
BUICK
RENDEZVOUS
(2006) - ENGINE
Jun 8, 2015
Incident date: Apr 9, 2015
I PURCHASED THIS VEHICLE USED IN DECEMBER 2014, THE VERY FIRST NIGHT DRIVING IT HOME, THE ENGINE WOULD NIT START. I IMMEDIATELY CALLED THE DEALER, TOOK THE CAR BACK AND WATCHED AS THEY RAN A DIAGNOSTIC. NOTHING WAS WRONG WITH IT. I DID SOME RESEARCH AND IT SEEMS TO BE A NORMAL ISSUE WITH THE MAKE AND MODEL. THEN I NOTICED THE FAULTY GAS GUAGE, READING LOW FUEL THEN ALL OF A SUDDEN I HAVE GAS. AGAI... Read more
Crash
1 injured
BUICK
RENDEZVOUS
(2006) - FUEL/PROPULSION SYSTEM
Jun 8, 2015
Incident date: Apr 9, 2015
I PURCHASED THIS VEHICLE USED IN DECEMBER 2014, THE VERY FIRST NIGHT DRIVING IT HOME, THE ENGINE WOULD NIT START. I IMMEDIATELY CALLED THE DEALER, TOOK THE CAR BACK AND WATCHED AS THEY RAN A DIAGNOSTIC. NOTHING WAS WRONG WITH IT. I DID SOME RESEARCH AND IT SEEMS TO BE A NORMAL ISSUE WITH THE MAKE AND MODEL. THEN I NOTICED THE FAULTY GAS GUAGE, READING LOW FUEL THEN ALL OF A SUDDEN I HAVE GAS. AGAI... Read more
Crash
1 injured
BUICK
RENDEZVOUS
(2004) - SERVICE BRAKES
Jun 8, 2015
Incident date: Feb 24, 2014
ABS LIGHT AND AWD DISABLE, BRAKES LOCKING UP
BUICK
RENDEZVOUS
(2004) - UNKNOWN OR OTHER
Jun 8, 2015
Incident date: Feb 24, 2014
ABS LIGHT AND AWD DISABLE, BRAKES LOCKING UP
BUICK
RENDEZVOUS
(2004) - EXTERIOR LIGHTING
Jun 8, 2015
Incident date: Feb 24, 2014
ABS LIGHT AND AWD DISABLE, BRAKES LOCKING UP
Incident date: Jun 5, 2015
ENGINE KEEPS STALLING., IT HAPPENS AT INTERSECTIONS AND RANDOMLLY AFTER ACCELERATING. THE CAR DIES. I HAVE HAD THIS CHECKED BY DEALERS AND SEVERAL MECHANICS. VERY LOUD NOISE WHEN VEHICLE STARTS UP. RUNS ROUGH AND DOES NOT ACCELERATE CORRECTLY. SHAKES WHENEVER IDLE AND TURNS OFF RANDOMLLY. POSSIBLE ECM SOFTWARE UPDATE NEEDED BASED ON INTERNET SEARCH FOR THE SIMILIAR ISSUE WITH THIS MODEL AN... Read more
Incident date: May 7, 2015
MY HUSBAND HAD HAD A BLOOD TRANSFUSION AT THE HOSPITAL AND IT WAS AFTER WHEN WE STARTED TO LEAVE, I WENT TO THE PARKING LOT AND GOT THE CAR TO PICK HIM UP. IT WAS AFTER DARK AND MY LIGHTS WOULD NOT COME ON WHEN I TRIED TO TURN THEM AS I USUALLY DID AFTER DARK. I DROVE TO THE ER DISCHARGE DOOR WITH NO LIGHTS. WHILE BEING ASSISTED BY A YOUNG MAN ALSO THERE, WE FOUND WE COULD NOT USE ANYTHING BUT ... Read more
Incident date: May 20, 2015
TRAPPED INSIDE OF 2006 LACROSSE WITH A DOOR LOCK THAT WOULD NOT OPEN. DEALER COULD NOT REPLICATE THE PROBLEM NOR FIX IT. GM EXECUTIVE OFFICES CLAIM THE DOOR LOCK IS A WEAR ITEM. IT IS UNACCEPTABLE FOR A DOOR LOCK TO TRAP A PERSON INSIDE A CAR THAT HAS 83,000 MILES AND 9 YEARS OLD. ENOUGH SUCH OCCURRENCES ARE DISCUSSED ON VARIOUS SITES ON THE INTERNET. THIS COMBINED WITH A FAULTY PASSENGER SEA... Read more
Incident date: May 20, 2015
TRAPPED INSIDE OF 2006 LACROSSE WITH A DOOR LOCK THAT WOULD NOT OPEN. DEALER COULD NOT REPLICATE THE PROBLEM NOR FIX IT. GM EXECUTIVE OFFICES CLAIM THE DOOR LOCK IS A WEAR ITEM. IT IS UNACCEPTABLE FOR A DOOR LOCK TO TRAP A PERSON INSIDE A CAR THAT HAS 83,000 MILES AND 9 YEARS OLD. ENOUGH SUCH OCCURRENCES ARE DISCUSSED ON VARIOUS SITES ON THE INTERNET. THIS COMBINED WITH A FAULTY PASSENGER SEA... Read more
Incident date: Jun 2, 2015
HAVE NOTICED AFTER A HEAVY AND DRIVING RAIN THAT THE ELECTRICAL SYSTEMS ACTS UP. WE CALL IT CRAZY CAR! ALL THE DASH LIGHTS BLINK & FLASH, BELLS DING AND GAUGES FLUCTUATE WHILE THE VEHICLE IS AT REST AND ON THE MOVE. WE SHUT THE ENGINE OFF, SIT FOR A MINUTE AND RESTART ONLY TO GET THE SAME THING. THAT MAY HAPPEN FOR THE ENTIRE RIDE DURATION OR WE MAY GET NO DASH LIGHTS AT ALL. IT APPEARS TO ME TH... Read more
Incident date: Jun 2, 2015
HAVE NOTICED AFTER A HEAVY AND DRIVING RAIN THAT THE ELECTRICAL SYSTEMS ACTS UP. WE CALL IT CRAZY CAR! ALL THE DASH LIGHTS BLINK & FLASH, BELLS DING AND GAUGES FLUCTUATE WHILE THE VEHICLE IS AT REST AND ON THE MOVE. WE SHUT THE ENGINE OFF, SIT FOR A MINUTE AND RESTART ONLY TO GET THE SAME THING. THAT MAY HAPPEN FOR THE ENTIRE RIDE DURATION OR WE MAY GET NO DASH LIGHTS AT ALL. IT APPEARS TO ME TH... Read more
Incident date: Mar 26, 2015
NEW BUICK 2015 ENCORE 1. APPYING BRAKES WHEN BACKING OUT OF GARAGE CREATES A SHRILL SQUEAL. 2. WHEN SLOWING FOR THE STOP SIGN AT THE END OF THE STREET, APPLYING BRAKES MAKES A MOANING SOUND AND SLIGHT VIBRATION. 3. WHEN I APPLY BRAKES TO SLOW DOWN AT ABOUT 5 MPH SUCH AS STOPPING AT AN INTERSECTION, THE BRAKES 'GRAB' RATHER THAN SLOWING SMOOTHLY. ALL PROBLEMS HAPPEN IN THE... Read more
BUICK
RENDEZVOUS
(2002) - AIR BAGS
Jun 3, 2015
Incident date: May 26, 2015
TL* THE CONTACT OWNED A 2002 BUICK RENDEZVOUS. WHILE DRIVING APPROXIMATELY 20 MPH AND COMING TO A STOP, THE CONTACT'S VEHICLE WAS REAR ENDED AND CRASHED INTO THE PRECEDING VEHICLE. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED, AND THE PASSENGER SIDE AIR BAG EXPLODED. THE CONTACT SUSTAINED A CUT ON THE HAND AND THE PASSENGER SUSTAINED CHEST INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE RE... Read more
Crash
2 injured
Incident date: Jun 3, 2013
EVER SINCE I BOUGHT THIS VEHICLE IT ROLLS BACKWARDS WHEN IN PARK.,I TOLD THE DEALER ABOUT IT AND THEY SAY IT'S COMMON. WHAT EVER THAT MEANS. I PUT UP WITH THIS UNTIL NOW THAT I AM PARKING IT IN A SMALL GARAGE AND WHEN I PARK IT IT ROLLS BACK AND THE OVERHEAD DOOR HITS THE BUMPER AND FLIES BACK OPEN. ONE TIME I PARALLEL PARKED ON A INCLINE AND IT ROLLED BACK INTO THE CAR PARKED BEHIND ME.LUCK FOR M... Read more
Incident date: Feb 25, 2015
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE VEHICLE WAS ASSOCIATED WITH THE RECALL AS OF JULY 14, 2014. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT WHERE WAS A LARGE CRACK OVER THE PASSENGER SIDE DA... Read more
Incident date: Jul 1, 2014
2010 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO VEHICLE POWER STEERING PROBLEMS. *SMD THE CONSUMER STATED AS HIS WAS DRIVING, THE STEERING LOCKED UP WHILE MANEUVERING IN A SHOPPING PARKING LOT. THE DEALER GAVE THE CONSUMER AN ESTIMATE OF $1200.00 TO REPLACE THE POWER STEERING PUMP AND RACK AND PINION. THE CONSUMER WENT TO A REPAIR SHOP AND HAD THE REPAIRS DONE FOR $861.55. SOON AFTERWARDS, ... Read more
Incident date: May 15, 2014
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON MULTIPLE OCCASIONS. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 06V417000 (AIR BAGS). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR AND AIR BAGS NEEDED TO BE REPLACED. THE CONTACT BELIEVED THIS WAS A SERIOUS SAFETY ISSUE; HOWEVER, THE VEHICLE WAS NOT ... Read more
Incident date: Apr 12, 2015
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 35 MPH, THE KEY PARTIALLY DISENGAGED FROM THE IGNITION SWITCH AND THE VEHICLE STALLED. THE VEHICLE ROLLED TO THE BOTTOM OF THE INCLINE AND THEN RESTARTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MAN... Read more
Incident date: Apr 3, 2015
WHILE DRIVING THE LOCKS START UNLOCKING AND LOCKING MULTIPLE TIMES, WHILE THIS IS HAPPENING THE GEAR SHIFT INDICATOR ON THE DASH GOES FROM DRIVE TO PARK. THIS ALSO HAPPENED ON MAY 30,2015 AND JUNE 1,2015. I NOTICED THERE HAS BEEN A RECALL ON THE 2006-2007 MODEL IT WOULD SEEM THAT A PROBLEM LIKE THIS WOULD BE LOOKED AT IN ALL MODELS.
Incident date: Feb 28, 2015
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAINS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ONE WEEK LATER THE CONTACT OBSERVED A LEAK FROM THE FRONT OF THE VEHICLE. THE VEHICLE... Read more
Incident date: Feb 28, 2015
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAINS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ONE WEEK LATER THE CONTACT OBSERVED A LEAK FROM THE FRONT OF THE VEHICLE. THE VEHICLE... Read more
Incident date: May 29, 2015
PURCHASED A 2011 BUICK ENCLAVE WITH MICHELIN LATITUDE TOUR P255/60R19 108S, 2 MONTHS AFTER PURCHASE WARNING LIGHT COMES ON ABOUT TIRE PRESSURE BEING LOW. TIRES WERE INSPECTED AND ALL 4 TIRES WERE NOTED TO HAVE SEVERE SIDEWALL CRACKING.. AFTER SEARCHING FOUND THESES TIRES HAD A RECALL IN 2013 FOR THE SAME REASONS BUT MICHELIN STATES THESE TIRES WERE PRODUCED BEFORE THEN AND IS NOT COVERED UNDER THE... Read more
Incident date: Sep 5, 2011
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE TIRES WERE UNABLE TO KEEP THE CORRECT AMOUNT OF AIR PRESSURE AND THAT THE TPMS WARNING LAMP CONTINUED TO FLASH EACH TIME THE TIRES LOST AIR PRESSURE. THE CONTACT STATED THAT THE FACTORY WHEEL WELLS ASSOCIATED WITH THE TIRES WERE RUSTED AND CORRODED AND LEAKED CONTINUOUSLY. THE CONTACT INDICATED THAT THE COATING WAS PEELING AND ... Read more
Incident date: Sep 5, 2011
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE TIRES WERE UNABLE TO KEEP THE CORRECT AMOUNT OF AIR PRESSURE AND THAT THE TPMS WARNING LAMP CONTINUED TO FLASH EACH TIME THE TIRES LOST AIR PRESSURE. THE CONTACT STATED THAT THE FACTORY WHEEL WELLS ASSOCIATED WITH THE TIRES WERE RUSTED AND CORRODED AND LEAKED CONTINUOUSLY. THE CONTACT INDICATED THAT THE COATING WAS PEELING AND ... Read more
Incident date: Sep 5, 2011
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE TIRES WERE UNABLE TO KEEP THE CORRECT AMOUNT OF AIR PRESSURE AND THAT THE TPMS WARNING LAMP CONTINUED TO FLASH EACH TIME THE TIRES LOST AIR PRESSURE. THE CONTACT STATED THAT THE FACTORY WHEEL WELLS ASSOCIATED WITH THE TIRES WERE RUSTED AND CORRODED AND LEAKED CONTINUOUSLY. THE CONTACT INDICATED THAT THE COATING WAS PEELING AND ... Read more
Incident date: Feb 26, 2015
I BOUGHT THIS VEHICLE IN FEB. 2015. ABOUT A WEEK AFTER PURCHASE I WAS GOING TO WORK ONE NIGHT AND THE VEHICLE SUDDENLY VEERED TO THE LEFT AND BRAKES LOCKED. THE STABILITY LIGHT THEN CAME ON. I PULLED OVER AND SHUT THE VAN OFF AND RESTARTED IT . NO LIGHT WAS ON THEN. ABOUT ONE MONTH LATER IT DID IT AGAIN. THIS TIME I WAS GOING ABOUT 50 MILES PH. A CAR BEHIND ME ALMOST HIT ME FROM BEHIND DUE TO TH... Read more
Incident date: Mar 3, 2015
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE INSTRUMENT PANEL REMAINED DIM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT PANEL WAS WORKING FINE. THE NEXT DAY, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000.
Incident date: Sep 12, 2014
DRIVING HOME AT 11PM IN THE DARK AND LOST HEADLIGHTS COMPLETELY FIRST TIME IN SEPT 2014 THEN AGAIN IN OCTOBER 2014 AND MOST RECENTLY 3 TIMES IN MAY 2015 ALL 3 TIMES I WAS DRIVING 55 MPH IN THE DARK AND LAST ONE WAS IN POURING RAIN.. LUCKILY THERE WERE STREET LIGHTS EACH TIME ..I PULLED OVER QUICKLY ,BLINDLY AS THE DASH LIGHTS WENT OUT, TOO, SO I COULDN'T SEE WHERE THE 4 WAY FLASHERS WERE TO ... Read more
Incident date: Sep 12, 2014
DRIVING HOME AT 11PM IN THE DARK AND LOST HEADLIGHTS COMPLETELY FIRST TIME IN SEPT 2014 THEN AGAIN IN OCTOBER 2014 AND MOST RECENTLY 3 TIMES IN MAY 2015 ALL 3 TIMES I WAS DRIVING 55 MPH IN THE DARK AND LAST ONE WAS IN POURING RAIN.. LUCKILY THERE WERE STREET LIGHTS EACH TIME ..I PULLED OVER QUICKLY ,BLINDLY AS THE DASH LIGHTS WENT OUT, TOO, SO I COULDN'T SEE WHERE THE 4 WAY FLASHERS WERE TO ... Read more
BUICK
RENDEZVOUS
(2003) - POWER TRAIN
May 31, 2015
Incident date: Oct 30, 2014
AWD DISABLED ITSELF AND THE ANTILOCK CAME ON AND HAVE STARTED TO STAY ON THEN WHEN I MAKE TURNS THE CAR STARTS SCREACHING REALLY LOUD SO I JUST RECENTLY LEARNED OF A RECALL FOR THIS SO WHAT CAN I DO
BUICK
RENDEZVOUS
(2003) - WHEELS
May 31, 2015
Incident date: Oct 30, 2014
AWD DISABLED ITSELF AND THE ANTILOCK CAME ON AND HAVE STARTED TO STAY ON THEN WHEN I MAKE TURNS THE CAR STARTS SCREACHING REALLY LOUD SO I JUST RECENTLY LEARNED OF A RECALL FOR THIS SO WHAT CAN I DO
BUICK
RENDEZVOUS
(2003) - ELECTRICAL SYSTEM
May 31, 2015
Incident date: Oct 30, 2014
AWD DISABLED ITSELF AND THE ANTILOCK CAME ON AND HAVE STARTED TO STAY ON THEN WHEN I MAKE TURNS THE CAR STARTS SCREACHING REALLY LOUD SO I JUST RECENTLY LEARNED OF A RECALL FOR THIS SO WHAT CAN I DO
Incident date: Apr 3, 2015
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 8 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN REPLACED THE FAULTY POWER SENSOR; HOWEVER, THREE WEEKS AFTER THE REPAIR, THE FAILURE RECURRED. THE DEALER WAS UNABLE TO LOCATE THE ISSUE. IN ADDITION, THERE WAS EXCESSIVE HESITATION WHENEVER DRIVI... Read more
Incident date: Nov 17, 2014
TL* THE CONTACT OWNS A 2006 BUICK RAINIER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V404000 (VISIBILITY) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Mar 5, 2013
I STARTED MY CAR AND THE ALERT CAME UP SERVICE SUSPENSION. I CARRIED IT TO THE DEALER AND OF COURSE THE LIGHT HAD GONE OUT BY THEN. I TRIED RESTARTING TO SEE WHAT WOULD HAPPEN. THE SERVICE GUY SAID HE HAD NOT HEARD OF THAT HAPPENING. ABOUT 2 WEEKS LATER IT HAPPENS AGAIN, WENT BACK TO THE DEALER SAME SITUATION. THE ALERT STILL COMES ON FROM TIME TO TIME. IT HAS NOT CAUSED ANY ACCIDENTS OR ANY DAMAG... Read more
Incident date: May 4, 2015
ENGINE STALLING IN INTERSECTION, AND IN A PARKING LOT. WAS ATTEMPTING TO CROSS AN INTERSECTION AND CAR JUST DIED, STARTED IT AGAIN IT MOVED VERY ROUGHLY AND DIED AGAIN. IT WAS HOT OUTSIDE AND I HAD THE AIR RUNNING. NO DTC CODES PRESENT. IT HAS NOW HAPPENED SEVERAL MORE TIMES WHILE JUST LETTING OFF THE GAS AND PULLING INTO A PARKING SPOT. IT'S VERY RANDOM AND I AM AFRAID TO HAVE MY WIFE OR DA... Read more
BUICK
RENDEZVOUS
(2003) - ELECTRICAL SYSTEM
May 28, 2015
Incident date: May 28, 2014
TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.
Incident date: May 27, 2015
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE RANDOMLY LOST POWER. ONCE THE VEHICLE RESTARTED, IT WOULD SHUTTER AND JERK. IN ADDITION, THE SPEED WOULD ACCELERATE AND DECELERATE DURING THE FAILURE BEFORE RETURNING BACK TO NORMAL. THE ENGINE SERVICE CENTER LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL AND THE TRACTION CONTROL AND ANTI-LOCK BRAKES WOULD NOT WORK. THE... Read more
Incident date: May 27, 2015
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE RANDOMLY LOST POWER. ONCE THE VEHICLE RESTARTED, IT WOULD SHUTTER AND JERK. IN ADDITION, THE SPEED WOULD ACCELERATE AND DECELERATE DURING THE FAILURE BEFORE RETURNING BACK TO NORMAL. THE ENGINE SERVICE CENTER LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL AND THE TRACTION CONTROL AND ANTI-LOCK BRAKES WOULD NOT WORK. THE... Read more
Incident date: May 27, 2015
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE RANDOMLY LOST POWER. ONCE THE VEHICLE RESTARTED, IT WOULD SHUTTER AND JERK. IN ADDITION, THE SPEED WOULD ACCELERATE AND DECELERATE DURING THE FAILURE BEFORE RETURNING BACK TO NORMAL. THE ENGINE SERVICE CENTER LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL AND THE TRACTION CONTROL AND ANTI-LOCK BRAKES WOULD NOT WORK. THE... Read more
Incident date: May 15, 2015
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED, THE LOW BEAM HEAD LAMPS WERE ACTIVATED BUT FAILED TO ILLUMINATE. UPON INSPECTION OF THE FUSE BOX, THE CONTACT NOTICED THAT THE RELAY WAS HOT AND HAD MELTED. THE CONTACT ALSO NOTICED SMOKE AND A BURNING ODOR. THE VEHICLE WAS REPAIRED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTIN... Read more
Fire
Incident date: May 23, 2014
A FEW TIMES THE HEADLIGHTS WENT OUT . DRIVING ON TWO LANE ROAD ONCE WAS CLOSE TO HEAD ON ACCIDENT . I DID EXTENSIVE TESTING TO FIND THAT THE HDM LOW BEAM HEAD LIGHT RELAY MANUFACTURED BY I THINK DELPHI WAS THE PROBLEM . I WENT TO AUTO SUPPLY BOUGHT THE HEAVIEST DUTY RELAY I COULD FIND . I REPLACED IT AN PROBLEM WAS SOLVED . THIS WAS BACK IN MAY OF 2014 . THEN IN JANUARY 2015 I RECEIVED RECALL FO... Read more
Incident date: May 24, 2015
LIFT GATE WON'T STAY UP. HIT ME ON THE HEAD WHEN FREE-FALLING. OUCH. NOW I USE A BROOM TO PROP OPEN THE LIFT GATE ON MY $32K SUV. I SHOULD HAVE BOUGHT A 20 YEAR OLD USED CHEVY INSTEAD. AT LEAST IT WOULD MATCH THE BROOM!
Incident date: May 27, 2015
AFTER PARKING MY VEHICLE AND SHUTTING THE ENGINE OFF THE DAYTIME RUNNING LIGHTS DID NOT TURN OFF AUTOMATICALLY. THERE IS NO SWITCH IN THE CABIN TO TURN THEM OFF AND THEY DID NOT TURN OFF ON THEIR OWN. I HAD TO DISCONNECT THE BATTERY TO SHUT THE LIGHTS OFF AND PREVENT THE BATTERY FROM DRAINING COMPLETELY. I LOOKED AT THE FUSES AND RELAYS NEXT TO THE BATTERY AND NOTICED THAT THE SOLID STATE RELAY N... Read more