Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: Aug 15, 2015
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE PARKED, THE VEHICLE'S LIFTGATE WAS OPEN. THE CONTACT PLACED SOMETHING IN THE BACK OF THE VEHICLE AND THE LIFTGATE COLLAPSED AND STRUCK HIS BACK. THERE WERE NO INJURIES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTUR... Read more
Incident date: May 12, 2015
AIR BAG LIGHT FRONT PASSENGER STAYS ON WAS NOT INVOLVED IN A ACCIDENT
Incident date: Mar 3, 2015
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE THE VEHICLE WAS PARKED, THE LIFTGATE DOOR WAS OPENED AND THE DOOR INDEPENDENTLY SHUT WITH FORCE. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTA... Read more
Incident date: Oct 1, 2015
THE CHROME IS PEELING OFF THE INTERIOR DOOR HANDLE ON THE DRIVERS FRONT DOOR, CAUSING A RAZOR SHARP EDGE, THAT CUTS MY FINGER. IT IS A SAFETY HAZARD THAT SHOULD BE ADDRESSED
Incident date: Jun 1, 2013
THE LIFTGATE IS BROKEN. THE HYDRAULICS SUPPORTING IT WILL NOT KEEP IT IN AN OPEN POSITION AND IT FALLS IF NOT HELD UP MANUALLY. IT ALSO ELECTRONICALLY MISFIRES AND WILL SHUT WITH THE LIFTGATE MOTOR AND CANNOT BE STOPPED. IT HAS CLOSED ON BOTH ME AND MY CHILD. IT IS EXTREMELY DANGEROUS AND I AM FRUSTRATED THAT IT HAS BEEN RECALLED WITH NO REPAIR DATE FORTHCOMING.
Incident date: Jan 8, 2015
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/16/16*LJ UPDATED 03/17/1... Read more
Incident date: Oct 9, 2015
VEHICLE MADE NOISE WHEN TURNING THE WHEEL. THE DEALER SAID THE STEERING GEAR WAS LEAKING AND AS A RESULT THE LOW FLUID RESULTED IN POWER STEERING PUMP FAILURE. I HAVE READ MULTIPLE REPORTS ONLINE FROM CUSTOMERS STATING THAT THEY HAD THE EXACT SAME ISSUES. THIS IS CLEARLY A MANUFACTURING DEFECT THAT GM SHOULD BE HELD ACCOUNTABLE TO CORRECT. THE VEHICLE HAS JUST OVER 52K MILES AND I HAVE OWNED IT SI... Read more
Incident date: Sep 20, 2015
TWICE NOW, MY HEADLIGHTS WILL NOT ILLUMINATE. THE FIRST TIME IT RECTIFIED ITSELF. THIS TIME IT HAS NOT RECTIFIED. THE PROBLEM OCCURRED WHEN I MANUALLY TURNED OFF THE HEADLIGHTS. I PUT THE CAR IN DRIVE AND MANUALLY TURNED THEM BACK ON AND NOTHING HAPPENED. RUNNING LIGHTS AND HIGH BEAMS DO FUNCTION (14V755000) BUT I AM IRRITATING A LOT OF DRIVERS WITH THE HIGH BEAMS ON. WHAT CAN I DO UNTIL THIS RECA... Read more
Incident date: Aug 20, 2015
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 50 MPH, THE INSTRUMENT PANEL BECAME INOPERABLE INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000...UPDATED 12/16/15 *BF UPDATED 12/21/15.*JB
Incident date: Jan 9, 2015
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Oct 15, 2015
WAS DRIVING 50 MILES HR ON OLDLANDIS AVE HEAD LIGHTS SHUT OFF TWICE WENT ON TO SHOULDER ALMOST CRASHED IN DITCH HAD TO DRIVE HOME WITH HIGH BEAMS
Incident date: Oct 10, 2015
WHILE ENTERING THE INTERSTATE HIGHWAY, CAR STARTED LOSING POWER AT 50MPH. AFTER GETTING CAR UP TO A SAFE SPEED, GOT THE CAR HOME WHERE IT THEN STOPPED RUNNING AND WOULD NOT RE-START. MECHANIC CHECKED AND FOUND THAT THE HEAD GASKET FAILED AT 130,000 MILES. THIS CAR HAS ALWAYS BEEN WELL MAINTAINED. NEARLY CAUSED ME TO BE REAR-ENDED AS I WAS ON A70MPH INTERSTATE HIGHWAY! ALSO, YOUR WEBSITE KEEPS... Read more
Incident date: Sep 24, 2015
I WAS DRIVING DOWN THE HIGHWAY WHEN MY CAR JUST STOPPED RUNNING. LUCK HAD IT I WASN'T ON AN INTERSTATE, THIRTY MINUTES LATER I WOULD HAVE BEEN. (I'M A RETIRED MECHANIC OF 48 YEARS.) UP ON CHECKING THE CAR I FOUND THAT THERE WAS NO FUEL PRESSURE. HAD THE CAR TOWED TO GM AUTO CENTER IN LARAMIE, WY. I TOLD THE SERVICE WRITER THAT I PRESUMED THAT THE FUEL PUMP HAD WENT OUT. WHEN THE TEC. RAN DIAGNOSTI... Read more
Incident date: Sep 24, 2015
I WAS DRIVING DOWN THE HIGHWAY WHEN MY CAR JUST STOPPED RUNNING. LUCK HAD IT I WASN'T ON AN INTERSTATE, THIRTY MINUTES LATER I WOULD HAVE BEEN. (I'M A RETIRED MECHANIC OF 48 YEARS.) UP ON CHECKING THE CAR I FOUND THAT THERE WAS NO FUEL PRESSURE. HAD THE CAR TOWED TO GM AUTO CENTER IN LARAMIE, WY. I TOLD THE SERVICE WRITER THAT I PRESUMED THAT THE FUEL PUMP HAD WENT OUT. WHEN THE TEC. RAN DIAGNOSTI... Read more
Incident date: Oct 12, 2015
TL* THE CONTACT OWNED A 2005 BUICK LACROSSE. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER AND THE BRAKES FAILED. THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash
Incident date: Oct 12, 2015
TL* THE CONTACT OWNED A 2005 BUICK LACROSSE. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER AND THE BRAKES FAILED. THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash
Incident date: Oct 12, 2015
TL* THE CONTACT OWNED A 2005 BUICK LACROSSE. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER AND THE BRAKES FAILED. THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash
Incident date: Oct 1, 2015
2006 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE ACCELERATED AT 90 MPH, AS SHE WAS PULLING OUT OF A DRIVE-THRU. IN ORDER TO AVOID GOING INTO TRAFFIC, SHE TURNED INTO A VACANT LOT, WENT DOWN AN EMBANKMENT AND TOTALED THE VEHICLE. THE CONSUMER WAS IN THE HOSPITAL FOR FIVE DAYS. *JB
Crash
1 injured
Incident date: Mar 24, 2013
TURNING THE STEERING WHEEL AT LOW SPEEDS IS VERY HARD. I BOUGHT THIS 08 BUICK ENCLAVE FOR MY WIFE AND SHE HATES IT BECAUSE IS SO HARD TO GET OUT OF PARKING PLACES AND NOT TO MENTION IS A SAFETY ISSUE.
Incident date: Oct 14, 2015
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Sep 25, 2015
THE POWER LIFTGATE DOES NOT STAY OPEN (THE VEHICLE WAS STATRIONARY, TURNED OFF, AND PROPERLY PARKED). INSTEAD IT CATCHES AND THEN FORCEFULLY CLOSES ON WHOEVER/WHATEVER MAY BE RIGHT BELOW IT. UPON TRYING TO STOP THE LIFTGATE FROM CLOSING IT WILL NOT REMAIN IN THE OPEN POSITION AND CONTINUES TO FORCEFULLY CLOSE. THIS HAPPENS EVERY TIME THE LIFTGATE IS OPENED. THIS IS PART OF A RECALL (GM SAFETY RECA... Read more
Incident date: Sep 1, 2012
MY SPEEDOMETER DOES NOT WORK CORRECTLY. SOME TIMES IT SEEMS TO READ RIGHT, BUT LOTS OF TIMES IT WILL SAY I AM DOING 120 WHEN I AM DOING 30 MPH OR IT WILL SHOW I AM DOING 0 WHEN I AM ACTUALLY DOING 70 MPH ON THE INTERSTATE. I CANNOT RELY ON MY SPEEDOMETER TO BE ACCURATE. I CAN BE DRIVING, IT APPEARS TO BE WORKING BUT THEN IT STARTS TO SLOWLY GO DOWN UNTIL IT IS BACK AT ZERO AND ALL THE WHILE I ... Read more
Incident date: Sep 1, 2012
MY SPEEDOMETER DOES NOT WORK CORRECTLY. SOME TIMES IT SEEMS TO READ RIGHT, BUT LOTS OF TIMES IT WILL SAY I AM DOING 120 WHEN I AM DOING 30 MPH OR IT WILL SHOW I AM DOING 0 WHEN I AM ACTUALLY DOING 70 MPH ON THE INTERSTATE. I CANNOT RELY ON MY SPEEDOMETER TO BE ACCURATE. I CAN BE DRIVING, IT APPEARS TO BE WORKING BUT THEN IT STARTS TO SLOWLY GO DOWN UNTIL IT IS BACK AT ZERO AND ALL THE WHILE I ... Read more
Incident date: Sep 1, 2012
MY SPEEDOMETER DOES NOT WORK CORRECTLY. SOME TIMES IT SEEMS TO READ RIGHT, BUT LOTS OF TIMES IT WILL SAY I AM DOING 120 WHEN I AM DOING 30 MPH OR IT WILL SHOW I AM DOING 0 WHEN I AM ACTUALLY DOING 70 MPH ON THE INTERSTATE. I CANNOT RELY ON MY SPEEDOMETER TO BE ACCURATE. I CAN BE DRIVING, IT APPEARS TO BE WORKING BUT THEN IT STARTS TO SLOWLY GO DOWN UNTIL IT IS BACK AT ZERO AND ALL THE WHILE I ... Read more
Incident date: Jun 23, 2015
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHEN THE VEHICLE WAS PARKED AND THE LIFTGATE WAS OPENED, THE LIFTGATE INDEPENDENTLY FELL DOWN AND STRUCK THE CONTACT ON THE HEAD. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CO... Read more
Incident date: Oct 14, 2015
SWAY BAR CRACKED BOTH ENDS. THIS REPAIR SHOP CLAIMS THEY REPLACE 2-3 SWAY BARS ON GM VEHICLES PER MONTH.
BUICK
PARK AVENUE
(1992) - UNKNOWN OR OTHER
Oct 14, 2015
Incident date: Oct 14, 2015
WHILE DRIVING IN STOP AND GO AREAS THE CAR WILL SHUT OFF COMPLETELY. NO STEERING, BRAKES, OR POWER WHATSOEVER. WILL PLACE IN PARK AND TURN KEY, CAR WILL START RIGHT UP. SO FAR I HAVE NOT FOUND ANYONE WHO CAN FIND THE CAUSE OF THIS ISSUE AND JUST RECOMMEND REPLACING NUMEROUS PARTS.
Incident date: Jun 30, 2015
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE), BUT THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jun 23, 2015
TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Sep 22, 2015
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE WOULD INTERMITTENTLY CLOSE WHEN IT WAS NOT OPERATED MANUALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS N... Read more
Incident date: Oct 2, 2015
I HAVE A 2008 BUICK ENCLAVE AND THE AIR BAG LIGHT CAME ON. I TOOK IT TO A MECHANIC TO CHECK IT OUT BUT HE SAID ITS A RECALL SO I TOOK IT TO BUICK DEALER TO GET IT FIXED. FIRST OF ALL THEY WEREN'T VERY WELCOMING BUT LONG STORY SHORT THEY SAID THAT ITS NOT A RECALL I HAVE TO PURCHASE THE ENTIRE MODULE WHICH WILL COST $1500 TO GET IT FIXED. I AM VERY CONFUSED. THEY SAID THE RECALL IS FOR PASSENGER SI... Read more
BUICK
PARK AVENUE
(2000) - STRUCTURE:BODY:DOOR
Oct 13, 2015
Incident date: Sep 27, 2015
TL* THE CONTACT OWNS A 2000 BUICK PARK AVENUE. THE CONTACT STATED THAT THE SEAT CONTROL BUTTON PLASTIC PIECE PREMATURELY FRACTURED. THE CONTACT HAD TO RECONNECT THE PIECE WITH TAPE UPON SITTING IN THE SEAT DUE TO THE FAILURE. THE CONTACT ALSO STATED THAT THE ELECTRONIC CONTROL FUNCTION FOR LOCKING AND UNLOCKING THE DOORS FAILED TO WORK. THE DOOR HANDLE ON THE FRONT PASSENGER SIDE FAILED TO WORK. T... Read more
BUICK
PARK AVENUE
(2000) - SEATS
Oct 13, 2015
Incident date: Sep 27, 2015
TL* THE CONTACT OWNS A 2000 BUICK PARK AVENUE. THE CONTACT STATED THAT THE SEAT CONTROL BUTTON PLASTIC PIECE PREMATURELY FRACTURED. THE CONTACT HAD TO RECONNECT THE PIECE WITH TAPE UPON SITTING IN THE SEAT DUE TO THE FAILURE. THE CONTACT ALSO STATED THAT THE ELECTRONIC CONTROL FUNCTION FOR LOCKING AND UNLOCKING THE DOORS FAILED TO WORK. THE DOOR HANDLE ON THE FRONT PASSENGER SIDE FAILED TO WORK. T... Read more
BUICK
PARK AVENUE
(2000) - ELECTRICAL SYSTEM
Oct 13, 2015
Incident date: Sep 27, 2015
TL* THE CONTACT OWNS A 2000 BUICK PARK AVENUE. THE CONTACT STATED THAT THE SEAT CONTROL BUTTON PLASTIC PIECE PREMATURELY FRACTURED. THE CONTACT HAD TO RECONNECT THE PIECE WITH TAPE UPON SITTING IN THE SEAT DUE TO THE FAILURE. THE CONTACT ALSO STATED THAT THE ELECTRONIC CONTROL FUNCTION FOR LOCKING AND UNLOCKING THE DOORS FAILED TO WORK. THE DOOR HANDLE ON THE FRONT PASSENGER SIDE FAILED TO WORK. T... Read more
Incident date: Oct 13, 2015
1. WHILE STOPPED ON AN INCLINE, EVEN A SMALL INCLINE, THE VEHICLE ROLLS BACKWARDS 6-12" WHEN MOVING FOOT FROM BRAKE TO ACCELERATOR (THE VEHICLE HAS AUTOMATIC TRANSMISSION). WE HAVE COME CLOSE TO HITTING TWO VEHICLES BEHIND US WHEN STOPPED AT A STOP LIGHT AND THE VEHICLE SLID BACKWARDS. 2. BECAUSE OF DESIGN, THERE ARE COLUMNS REDUCING VISIBILITY THROUGH AN ALREADY SMALL REAR WINDOW. THE PROVIDE... Read more
Incident date: Oct 13, 2015
1. WHILE STOPPED ON AN INCLINE, EVEN A SMALL INCLINE, THE VEHICLE ROLLS BACKWARDS 6-12" WHEN MOVING FOOT FROM BRAKE TO ACCELERATOR (THE VEHICLE HAS AUTOMATIC TRANSMISSION). WE HAVE COME CLOSE TO HITTING TWO VEHICLES BEHIND US WHEN STOPPED AT A STOP LIGHT AND THE VEHICLE SLID BACKWARDS. 2. BECAUSE OF DESIGN, THERE ARE COLUMNS REDUCING VISIBILITY THROUGH AN ALREADY SMALL REAR WINDOW. THE PROVIDE... Read more
Incident date: Sep 18, 2015
THE DRIVER'S DOOR WINDOW MASTER SWITCH BECAME INOPERATIVE. I HAD TO REPLACE IT. YOU HAVE A NOTICE ON THE 2006-07 BUICK RAINIER BUT THE 2004 REGAL SHOULD BE ON THE LIST. I THINK THE LIST INVOLVES SEVERAL MORE BUICK MODELS. THIS PROBLEM OCCURRED WHEN THE CAR WAS PARKED OR IN MOTION. IN MY CASE THE WINDOW WOULD REMAIN IN THE OPEN POSITION WHENEVER THE IGNITION SWITCH WAS ON. I WAS NOT ABLE TO CLOSE T... Read more
Incident date: Aug 15, 2015
WE WERE OUT OF TOWN WHEN CAR FAILED TO START, NOT BATTERY RELATED. HAD TO BE TOWED TO SERVICE CENTER WHERE THEY DIAGNOSED, INSPECTED, AND REPLACED THE FUEL PUMP RELAY. ON 10/01/2015, 2000 MILES LATER SIMILAR INCIDENT EXCEPT THIS TIME MY LOCAL MECHANIC. HE CLEANED ALL CAVITIES, APPLIED DIELECTRIC GREASE, CHECKED THE FUEL PUMP AMPERAGE AT 7.5, TIGHTENED ALL RELAY CONTACTS AND REPLACED RELAY. BAD... Read more
Incident date: Oct 10, 2015
AS I WAS DRIVING MY BUICK LESABRE 2000 MY WINDOWS LOCK UP ON ME IT WAS A VERY HOT SUMMER SO THE ELECTRICAL WINDOWS WITH NO GO UP AND DOWN. THE ENGINE IS BAD. 1490000 MILES. ELECTRICAL SYSTEM IS PROBLEMS. THE CAR WIRING IS LOOSE AND CAN BE A DANGEROUS. I TRIED TO PULL WINDOW DOWN AND REPAIR ITS MANUALLY FROZEN WITH NO POWER. MY SEAT ARE UNCOMFORTABLE WITH HARD IRON WIRE.
Fire
Incident date: Oct 10, 2015
AS I WAS DRIVING MY BUICK LESABRE 2000 MY WINDOWS LOCK UP ON ME IT WAS A VERY HOT SUMMER SO THE ELECTRICAL WINDOWS WITH NO GO UP AND DOWN. THE ENGINE IS BAD. 1490000 MILES. ELECTRICAL SYSTEM IS PROBLEMS. THE CAR WIRING IS LOOSE AND CAN BE A DANGEROUS. I TRIED TO PULL WINDOW DOWN AND REPAIR ITS MANUALLY FROZEN WITH NO POWER. MY SEAT ARE UNCOMFORTABLE WITH HARD IRON WIRE.
Fire
Incident date: Oct 10, 2015
AS I WAS DRIVING MY BUICK LESABRE 2000 MY WINDOWS LOCK UP ON ME IT WAS A VERY HOT SUMMER SO THE ELECTRICAL WINDOWS WITH NO GO UP AND DOWN. THE ENGINE IS BAD. 1490000 MILES. ELECTRICAL SYSTEM IS PROBLEMS. THE CAR WIRING IS LOOSE AND CAN BE A DANGEROUS. I TRIED TO PULL WINDOW DOWN AND REPAIR ITS MANUALLY FROZEN WITH NO POWER. MY SEAT ARE UNCOMFORTABLE WITH HARD IRON WIRE.
Fire
Incident date: Sep 21, 2015
MY LOW BEAM GO OUT WENT WE DRIVING I CHECK RECALL ON LOW BEAM
BUICK
RENDEZVOUS
(2002) - ENGINE
Oct 9, 2015
Incident date: May 15, 2015
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE OVERHEATED CAUSING THE ENGINE TO STALL. THE VEHICLE WAS UNABLE TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE ... Read more
Incident date: Sep 26, 2015
WHILE THE VEHICLE WAS IN MOTION ON AN HIGHWAY AT APPROXIMATELY 70 MPH, THE SKY ROOF ABOVE THE 2ND ROW SEATS SPONTANEOUSLY EXPLODED. THE VEHICLE WAS ON AN OPEN 3 LANE HIGHWAY WITH LIMITED VEHICLE TRAFFIC. APPROXIMATE TEMPERATURE WAS 65 DEGREES OUTSIDE AND 70 DEGREES INSIDE. THE INCIDENT HAPPENED JUST BEFORE NOON ON SEPTEMBER 26TH IN CENTRAL WISCONSIN. THE RESULT WAS A HOLE THE SIZE OF A FOOTBALL... Read more
Incident date: Jul 27, 2015
I HAD RECALL PARTS # 68050 REPLACED ON 07/27/2015 FOR A FAULTY HEADLAMP RELAY, FOR A TOTAL OF $112.54. I WAS UNDER THE IMPRESSION I WAS TO BE REIMBURSED FOR THIS SERVICE DUE TO A SAFETY RECALL. INVOICE # 265170 AT FREEHOLD BUICK NJ
Incident date: Oct 1, 2015
THE TRUCK POPS ALL THE WAY OPEN/UP WHEN THE CAR IS TURNED OFF OR WHILE I AM DRIVING AT A SLOW SPEED. IT HAS HAPPENED SO MANY TIMES BUT I CAN NOT DUPLICATE IT SO I CAN GET IT FIXED BY GM.
Incident date: Oct 7, 2015
BEGINNING ABOUT AUGUST OF 2015 UNTIL NOW, OCT 2015, THE ENGINE OF MY BUICK LE SABRE HAS BEGUN TO STOP RUNNING WHILE DRIVING. WHEN THAT OCCURS I LOSE MY POWER STEERING AND POWER BRAKES. TONIGHT (OCT 7, 2015) IT HAPPENED FOUR TIMES ON THE WAY HOME. I MADE IT HOME SAFELY FORTUNATELY BUT I WILL NOT DRIVE THE CAR AGAIN UNTIL IT IS FIXED. LAST WEEK I HAD BOTH A MOBILE MECHANIC AND AN AUTO SHOP (PURCELL)... Read more
Incident date: Oct 7, 2015
BEGINNING ABOUT AUGUST OF 2015 UNTIL NOW, OCT 2015, THE ENGINE OF MY BUICK LE SABRE HAS BEGUN TO STOP RUNNING WHILE DRIVING. WHEN THAT OCCURS I LOSE MY POWER STEERING AND POWER BRAKES. TONIGHT (OCT 7, 2015) IT HAPPENED FOUR TIMES ON THE WAY HOME. I MADE IT HOME SAFELY FORTUNATELY BUT I WILL NOT DRIVE THE CAR AGAIN UNTIL IT IS FIXED. LAST WEEK I HAD BOTH A MOBILE MECHANIC AND AN AUTO SHOP (PURCELL)... Read more
Incident date: Oct 7, 2015
BEGINNING ABOUT AUGUST OF 2015 UNTIL NOW, OCT 2015, THE ENGINE OF MY BUICK LE SABRE HAS BEGUN TO STOP RUNNING WHILE DRIVING. WHEN THAT OCCURS I LOSE MY POWER STEERING AND POWER BRAKES. TONIGHT (OCT 7, 2015) IT HAPPENED FOUR TIMES ON THE WAY HOME. I MADE IT HOME SAFELY FORTUNATELY BUT I WILL NOT DRIVE THE CAR AGAIN UNTIL IT IS FIXED. LAST WEEK I HAD BOTH A MOBILE MECHANIC AND AN AUTO SHOP (PURCELL)... Read more
Incident date: Aug 6, 2015
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE FAILED TO REMAIN OPEN AND FORCIBLY CLOSED INDEPENDENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE A... Read more