Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: Aug 25, 2015
TL* THE CONTACT OWNS A 2007 BUICK RAINER. THE CONTACT STATED THAT THE HEADLIGHTS FLICKERED ON THE VEHICLE INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) IN 2015. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE HDM SERVICE PART WAS REPLACED, BUT THE FAILURE RECCURED TWO DAYS LATER. THE CONTACT MENTIONED THAT HE WAS CHARGED FOR THE INTERIM REPAI... Read more
Incident date: Dec 15, 2014
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT FOR MONTHS THE REAR LIFTGATE RANDOMLY FELL DOWN WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE:BODY) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE VEHICLE WAS ALSO INCLUDED IN NHTS... Read more
Incident date: Dec 15, 2014
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT FOR MONTHS THE REAR LIFTGATE RANDOMLY FELL DOWN WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE:BODY) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE VEHICLE WAS ALSO INCLUDED IN NHTS... Read more
Incident date: Nov 5, 2015
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Incident date: Nov 5, 2015
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
BUICK
RENDEZVOUS
(2004) - FUEL/PROPULSION SYSTEM
Nov 9, 2015
Incident date: Nov 7, 2015
ENGINE STOPS WORKING WITH LOSS OF ALL CONTROL, BATTERY TURNS OVER BUT VEHICLE WILL NOT START. WHEN I PRESS ON ACCELERATOR THE CAR WILL START BUT WHEN I STOP AT THE STOP LIGHT THE CAR WILL STOP. I AM AFRAID TO DRIVE IT IN HIGHWAY. .
BUICK
RENDEZVOUS
(2004) - STEERING
Nov 9, 2015
Incident date: Nov 7, 2015
ENGINE STOPS WORKING WITH LOSS OF ALL CONTROL, BATTERY TURNS OVER BUT VEHICLE WILL NOT START. WHEN I PRESS ON ACCELERATOR THE CAR WILL START BUT WHEN I STOP AT THE STOP LIGHT THE CAR WILL STOP. I AM AFRAID TO DRIVE IT IN HIGHWAY. .
Incident date: Jul 15, 2013
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE BACKING OUT OF THE DRIVEWAY AND TURNING THE STEERING WHEEL, THERE WAS AN ABNORMAL NOISE THAT CAME FROM THE STEERING COLUMN WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE KNUCKLE AT THE BOTTOM OF THE STEERING COLUMN WAS NOT EQUIPPED W... Read more
Incident date: Nov 6, 2015
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE FAILED TO REMAIN UP AND STRUCK THE CONTACT IN THE BACK OF THE HEAD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE... Read more
Incident date: Nov 1, 2015
MULTIPLE CRACKING ON SIDEWALLS OF 4 MICHELIN HARMONY TIRES BEING USED 3000 MILES A YEAR. TIRES BOUGHT IN 2007 AND HAVE 99% OF TREAD STILL PRESENT ON TIRE. FEEL MICHELIN USED INSUFFICIENT UV/OZONE INHIBITOR CHEMICALS IN RUBBER COMPOUND MANUFACTURING THESE TIRES. TIRES MAY BE UNSAFE AND NOT DUE TO CAR OWNER'S FAULT. FEEL MICHELIN SHOULD REPLACE THESE AT THEIR EXPENSE, NOT MY MOTHER'S EXPENSE. TIRES... Read more
Incident date: Oct 1, 2014
2014 CAR CAUGHT FIRE WHILE DRIVING ON CITY STREET AND HAD TO BE TOTALED BY THE INSURANCE COMPANY.
Fire
Incident date: Nov 4, 2015
SHUTS DOWN WHILE IN DRIVE.
Incident date: Jan 1, 2014
TL* THE CONTACT OWNS A 2014 BUICK ENCORE. THE CONTACT STATED THAT THE BRAKE SYSTEM FAILED. THE BRAKES EMITTED A SQUEAKING NOISE WHILE REVERSING AND DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER WAS UNABLE TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 200.
BUICK
PARK AVENUE
(2001) - ENGINE
Nov 5, 2015
Incident date: Nov 5, 2013
TL* THE CONTACT OWNS A 2001 BUICK PARK AVENUE. WHILE THE VEHICLE WAS IDLING, THE CONTACT NOTICED FLUID LEAKINF ON THE GROUND. APPROXIMATELY A YEAR AGO, THE VEHICLE HAD AN ABNORMAL ODOR. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THERE WAS AN OIL LEAK THAT LEAKED ONTO THE MANIFOLD, WHICH CAUSED THE ABNORMAL ODOR. THE VEHICLE WAS NOT REPAIRE... Read more
Incident date: Sep 21, 2015
THE HEADLAMP DRIVER MODULE MAY BE OVERHEATING OR CUTTING OUT AND FAIL, CAUSING THE HEADLAMPS AND DAYTIME RUNNING LIGHTS TO NOT ILLUMINATE AT RANDOM TIMES WHEN CAR IS DRIVING OR PARKED.
Incident date: Oct 22, 2015
VEHICLE WOULD NOT START IN THE GARAGE. HAD IT TOWED TO A LOCAL GARAGE WHERE THE DIAGNOSIS WAS FAILED FUEL PUMP RELAY. FUEL PUMP RELAY OVERHEATED AND MELTED THE FUSE BLOCK. THE 20 AMP FUSE FOR THE FUEL PUMP RELAY DID NOT FAIL. A VISUAL INSPECTION OF THE RELAY SHOWS AN INTERNAL BURN MARK BETWEEN PINS 85 & 86. SINCE THIS BLOCK IS UNDER THE REAR SEAT, ON WHICH MY GRANDCHILDREN OUR STRAPPED IN I AM CON... Read more
Incident date: Oct 22, 2015
VEHICLE WOULD NOT START IN THE GARAGE. HAD IT TOWED TO A LOCAL GARAGE WHERE THE DIAGNOSIS WAS FAILED FUEL PUMP RELAY. FUEL PUMP RELAY OVERHEATED AND MELTED THE FUSE BLOCK. THE 20 AMP FUSE FOR THE FUEL PUMP RELAY DID NOT FAIL. A VISUAL INSPECTION OF THE RELAY SHOWS AN INTERNAL BURN MARK BETWEEN PINS 85 & 86. SINCE THIS BLOCK IS UNDER THE REAR SEAT, ON WHICH MY GRANDCHILDREN OUR STRAPPED IN I AM CON... Read more
Incident date: Oct 12, 2015
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 60 MPH, THE ENGINE CAUGHT FIRE WITHOUT WARNING. THE FIRE DEPARTMENT WAS NOTIFIED, BUT THE VEHICLE WAS NO LONGER ON FIRE WHEN THEY ARRIVED. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. THE CONTACT STATED THAT THE WIRING HARNESS UNDER THE HOOD WAS MELTED FROM THE FIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FA... Read more
Fire
Incident date: Oct 12, 2015
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 60 MPH, THE ENGINE CAUGHT FIRE WITHOUT WARNING. THE FIRE DEPARTMENT WAS NOTIFIED, BUT THE VEHICLE WAS NO LONGER ON FIRE WHEN THEY ARRIVED. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. THE CONTACT STATED THAT THE WIRING HARNESS UNDER THE HOOD WAS MELTED FROM THE FIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FA... Read more
Fire
Incident date: Jan 1, 2012
AIR BAG LIGHT IS ON I SEE OTHERS HAVE A ELECTRICAL CONTACT PROBLEM WITH MODULE. MERCEDES NOW HAS A RECALL FOR THE SAME PROBLEM. GAS LINE HAD TO BE REPLACED. THE CHEVY IMPALA A W-CAR ARE IDENTICAL FUEL LINES HAVE BEEN RECALLED I EXPECTED ALL GM W-CARS WOULD HAVE FOLLOWED. THE CHECK ENGINE LIGHT SHOWS UP AS A FUEL EVAPORATIVE SYSTEM ON TECH. READER. NOTE: ALL THE CONDITIONS SHOWN ABOVE ARE ON A... Read more
Incident date: Jan 1, 2012
AIR BAG LIGHT IS ON I SEE OTHERS HAVE A ELECTRICAL CONTACT PROBLEM WITH MODULE. MERCEDES NOW HAS A RECALL FOR THE SAME PROBLEM. GAS LINE HAD TO BE REPLACED. THE CHEVY IMPALA A W-CAR ARE IDENTICAL FUEL LINES HAVE BEEN RECALLED I EXPECTED ALL GM W-CARS WOULD HAVE FOLLOWED. THE CHECK ENGINE LIGHT SHOWS UP AS A FUEL EVAPORATIVE SYSTEM ON TECH. READER. NOTE: ALL THE CONDITIONS SHOWN ABOVE ARE ON A... Read more
Incident date: Nov 2, 2015
THIS CONCERNS MY 2008 BUICK LUCERNE, IT HAS THE CASHMERE INTERIOR COLOR. SOMETHING I HAVE JUST FOUND OUT. GM DOES NOT MAKE AN IMPORTANT REPLACEMENT INTERIOR PART ANYMORE. PN: 20954443 IS NOT AVAILABLE FROM ANY DEALER IN THE U.S. THIS IS A SEAT TRIM PART FOR THE OUTSIDE OF THE PASSENGER SEAT. IT CRACKS FROM NORMAL USE BECAUSE IT IS FORCED TO FLEX WHEN A PERSON SITS IN THE PASSENGER SEAT, OVER TIME ... Read more
Incident date: Dec 4, 2011
TL* THE CONTACT OWNS A 2003 BUICK CENTURY. WHILE DRIVING 55 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHO SUGGESTED THAT REPLACING THE DEMO SWITCH FROM THE COLUMN MAY REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE TURN SIGNAL FAILED TO SIGNAL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS ... Read more
Incident date: Oct 21, 2015
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROX... Read more
Incident date: Oct 30, 2015
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE HEADLIGHTS WENT OUT WITHOUT WARNING AND COULD NOT BE CUT BACK ON. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 84,000.
Incident date: May 1, 2015
TL* THE CONTACT OWNS A 2004 BUICK RAINIER. WHILE DRIVING 25 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE ENGINE STALLED AS THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. T... Read more
Incident date: Oct 2, 2015
TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT WHEN THE TAILGATE OPENED, IT FAILED TO REMAIN UP. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FA... Read more
Incident date: Mar 6, 2015
INSTRUMENT PANEL ODOMETER LIGHTING HAS GONE OUT TWICE CAR IS STATIONARY, REPAIR IS COSTLY AND REQUIRES THE ENTIRE DASH TO BE TAKEN OUT FOR REPAIR.
Incident date: Oct 20, 2014
TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEAD LAMPS PRODUCED POOR VISIBILITY WHILE DRIVING IN THE EVENINGS. THE CONTACT HAD THE LOW BEAM HEADLIGHTS ADJUSTED TWICE BY THE DEALER, BUT THEY WERE NOT ABLE TO REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE ... Read more
Incident date: Mar 13, 2015
THE DESCRIPTION THAT FOLLOWS IS A SAFETY ISSUE WHICH COULD RESULT IN THE DEATH OR SERIOUS INJURY OF A PASSENGER IN THE FRONT SEAT. THE AIR BAG INDICATOR FOR THE PASSENGER FRONT SEAT IS CONTINUOUSLY LIT. THE LOCAL BUICK DEALERSHIP SCANNED AND CHECKED THE AIR BAG SYSTEM, REPAIRED CONNECTIONS AND CLEARED THE CODE. AT PRESENT, NEARLY 8 MONTHS LATER, THE AIR BAG LIGHT IS NOW CONTINUOUSLY LIT WHEN DR... Read more
Incident date: Mar 13, 2015
THREE OF THE FOUR DOOR LOCK ACTUATORS FAILED AT 51000 MILES. THE LOCAL BUICK DEALERSHIP REMOVED THE DOOR PANELS AND REPLACE THE LEFT FRONT, RIGHT FRONT AND RIGHT REAR DOOR LOCK ACTUATORS AT THE COST OF $942. IT IS INTERESTING THAT BUICK IS UNABLE TO MANUFACTURE A VEHICLE IN WHICH THE DOOR LOCKS CAN LAST BEYOND SEVEN YEARS. MY FOURTEEN YEAR OLD FORD TAURUS HAS NEVER HAD A PROBLEM WITH THE DOOR L... Read more
Incident date: Oct 9, 2015
A FEW TIMES IN THE LAST 2 YEARS THE HEADLIGHTS HAVE TURNED OFF WHILE DRIVING FOR NO REASON. ONCE WHILE I WAS IN THE CAR WITH A FRIEND WHO ALSO OWNS A BUICK THE ISSUE OCCURRED AND HE TOLD ME HIS CAR HAD BEEN RECALLED FOR THE SAME ISSUE. I CONTACTED BUICK, WHO DENIED ANY KNOWLEDGE OF THE ISSUE, THEY REFERRED ME TO MY LOCAL BUICK DEALER WHO WAS AWARE OF THE PROBLEM BUT INDICATED MY MODEL WAS NOT ONE ... Read more
Incident date: Jul 1, 2013
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO OPEN THE REAR HATCH DOOR BY PRESSING THE OPEN BUTTON ON THE FOBIK; HOWEVER, THE LIFTGATE FAILED TO OPEN. ON SEVERAL OCCASIONS, THE LIFTGATE FAILED TO CLOSE WHEN THE CLOSE BUTTON WAS PRESSED ON THE FOBIK. THE CONTACT HAD TO MANUALLY OPEN AND CLOSE THE LIFTGATE ON SEVERAL OCCASIONS. THE CONTACT RECEIVED... Read more
Incident date: Jul 1, 2013
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO OPEN THE REAR HATCH DOOR BY PRESSING THE OPEN BUTTON ON THE FOBIK; HOWEVER, THE LIFTGATE FAILED TO OPEN. ON SEVERAL OCCASIONS, THE LIFTGATE FAILED TO CLOSE WHEN THE CLOSE BUTTON WAS PRESSED ON THE FOBIK. THE CONTACT HAD TO MANUALLY OPEN AND CLOSE THE LIFTGATE ON SEVERAL OCCASIONS. THE CONTACT RECEIVED... Read more
Incident date: Sep 25, 2015
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 35 MPH, THE LOW BEAM HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO USE THE HIGH BEAMS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD LAMP DRIVER MODULE NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS... Read more
Incident date: Mar 15, 2014
TL* THE CONTACT OWNS A 2014 BUICK ENCORE. WHILE DRIVING 70 MPH, THE BLIND SPOT DETECTOR FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 02... Read more
Incident date: Aug 3, 2015
TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAIL... Read more
Incident date: Nov 4, 2014
FIRST RECALL WAS ON THE WINDOW SWITH IN DRIVER DOOR . SECOND RECALL WAS ON THE LIGHTS AND AS OF NOW THEY STILL DO NOT HAVE THE PARTS TO FIX IT. BEFORE I GOT THE RECALL NOTICE WE WENT AND HAD IT FIXED AND WE HAD TO PAY FOR THAT. THEY DONT SEEM TO BE TO CONCERENED ABOUT OUR SAFTEY OR IT WOUL ALREADY BE FIXED .NOW ONLY BACK PASSENGER DORR CAN BE OPENED FROM THE OUTSIDE ALL THE OTHER DOORS MESSED UP A... Read more
Incident date: Nov 4, 2014
FIRST RECALL WAS ON THE WINDOW SWITH IN DRIVER DOOR . SECOND RECALL WAS ON THE LIGHTS AND AS OF NOW THEY STILL DO NOT HAVE THE PARTS TO FIX IT. BEFORE I GOT THE RECALL NOTICE WE WENT AND HAD IT FIXED AND WE HAD TO PAY FOR THAT. THEY DONT SEEM TO BE TO CONCERENED ABOUT OUR SAFTEY OR IT WOUL ALREADY BE FIXED .NOW ONLY BACK PASSENGER DORR CAN BE OPENED FROM THE OUTSIDE ALL THE OTHER DOORS MESSED UP A... Read more
Incident date: Nov 4, 2014
FIRST RECALL WAS ON THE WINDOW SWITH IN DRIVER DOOR . SECOND RECALL WAS ON THE LIGHTS AND AS OF NOW THEY STILL DO NOT HAVE THE PARTS TO FIX IT. BEFORE I GOT THE RECALL NOTICE WE WENT AND HAD IT FIXED AND WE HAD TO PAY FOR THAT. THEY DONT SEEM TO BE TO CONCERENED ABOUT OUR SAFTEY OR IT WOUL ALREADY BE FIXED .NOW ONLY BACK PASSENGER DORR CAN BE OPENED FROM THE OUTSIDE ALL THE OTHER DOORS MESSED UP A... Read more
Incident date: Nov 1, 2015
TIRES WITH WEAK SPOTS ON ALL 4 TIRES OF THE SAME BRAND, LINE AND SIZE. CONTINENTAL CONTIPROCONTACT P215/55 R18 94H P5OA BN7 1114
Incident date: Oct 31, 2015
WATER LEAKING INTO THE VEHICLE WHENEVER IT RAINS. THIS HAPPENS WHENEVER THE VEHICLE IS NOT IN MOTION. I HAVE REACHED OUT TO THE DEALERSHIP FOR REPAIRS SEVERAL TIMES BUT HAS NOT SOLVED THE PROBLEM. IT IS AFFECTING THE ELECTRICAL FUNCTIONALITY IN MY VEHICLE. DASH LIGHTS, RADIO FUNCTIONALITY ETC.
Incident date: Jan 1, 2015
VALVE COVERS ARE LEAKING OIL RIGHT ON THE EXHAUST MANIFOLD WHICH CAUSED A SMALL FIRE THIS ENGINE WAS RECALLED IN OTHER CARS FOR THIS PROBLEM BUT NOT BUICK LESABRE
Fire
Incident date: Aug 10, 2015
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFT GATE DID NOT MANUALLY CLOSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CON... Read more
Incident date: Oct 27, 2015
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THE ANTI-SKID DEVICE ACTIVATED INDEPENDENTLY CAUSING THE VEHICLE TO BRAKE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE.
Incident date: Oct 27, 2015
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THE ANTI-SKID DEVICE ACTIVATED INDEPENDENTLY CAUSING THE VEHICLE TO BRAKE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE.
BUICK
RENDEZVOUS
(2002) - FUEL/PROPULSION SYSTEM
Oct 29, 2015
Incident date: Sep 10, 2015
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THERE WAS A STRONG ODOR OF FUEL WITHOUT WARNING. THE CONTACT NOTICED THAT THERE WAS FUEL LEAKING ONTO THE GROUND AND THAT THE FUEL GAUGE PROVIDED INCORRECT READING FUEL LEVELS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED ... Read more
Incident date: Sep 1, 2015
MY CAR WAS STATIONARY SITTING IN MY DRIVEWAY AND ON SEPT. 1, 2015 I NOTICE THE FRONT PASSENGER SIDE WINDSHIELD WAS SHATTERED, UPON FURTHER INVESTIGATION THE AIRBAG PASSENGER SIDE AND ALONE BOTH SIDES OF THE CAR HAD DEPLORED.
Incident date: Oct 12, 2015
TL* THE CONTACT OWNS A 2005 BUICK RAINIER. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Incident date: Oct 10, 2015
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHEN THE REAR LIFTGATE WAS OPENED, IT CLOSED INDEPENDENTLY AND STRUCK THE CONTACT IN THE BACK. NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED ... Read more
1 injured