Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: Nov 18, 2015
2011 BUICK ENCLAVE "ENGINE HOT A/C OFF" AND THEN "ENGINE OVERHEATED IDLE ENGINE" AND THEN "ENGINE POWER REDUCED" MESSAGES CAME ON IN QUICK SUCCESSION (W/IN LESS THAN 1.5 MILES) AT 10:00 P.M. I WAS DRIVING ON SUBURBAN STREETS WHEN THIS ISSUE OCCURRED. TOOK INTO DEALER FIRST THING THE NEXT MORNING AND WAS TOLD THE WATER PUMP WAS LEAKING AND NEEDED TO BE REPLACED. I MENTIONED APRIL 2013 TSB #13079 RE... Read more
Incident date: Jun 15, 2015
THE HEADLAMPS ON THE VEHICLE BEGAN TO DIM OCCASIONALLY WHEN I WOULD COME TO A COMPLETE STOP THEN WHEN MY VEHICLE HIT 140000 MILES THE FRONT HEADLIGHTS STOPPED WORKING EVEN AFTER I CHANGED THE BULBS. NOW ONLY MY HIGH BEAMS WORK, THIS IS NOT SAFE.
Incident date: Jun 15, 2015
THE HEADLAMPS ON THE VEHICLE BEGAN TO DIM OCCASIONALLY WHEN I WOULD COME TO A COMPLETE STOP THEN WHEN MY VEHICLE HIT 140000 MILES THE FRONT HEADLIGHTS STOPPED WORKING EVEN AFTER I CHANGED THE BULBS. NOW ONLY MY HIGH BEAMS WORK, THIS IS NOT SAFE.
Incident date: Nov 5, 2015
ABS STABILITY TRACKING LIGHTS COME ON, CAR DIES NO POWER STEERING OR BRAKES SEEMS LIKE A SAFETY ISSUE DRIVING A CAR THAT IS STILL MOVING WITH NO STEERING OR BRAKES. IN THE PAST THE FUSE BOX UNDER THE HOOD CAUGHT ON FIRE AND MY ELECTRIC SEATS WOULD NOT SHUT OFF AND BURNT OUT.
Fire
Incident date: Nov 5, 2015
ABS STABILITY TRACKING LIGHTS COME ON, CAR DIES NO POWER STEERING OR BRAKES SEEMS LIKE A SAFETY ISSUE DRIVING A CAR THAT IS STILL MOVING WITH NO STEERING OR BRAKES. IN THE PAST THE FUSE BOX UNDER THE HOOD CAUGHT ON FIRE AND MY ELECTRIC SEATS WOULD NOT SHUT OFF AND BURNT OUT.
Fire
Incident date: Nov 5, 2015
ABS STABILITY TRACKING LIGHTS COME ON, CAR DIES NO POWER STEERING OR BRAKES SEEMS LIKE A SAFETY ISSUE DRIVING A CAR THAT IS STILL MOVING WITH NO STEERING OR BRAKES. IN THE PAST THE FUSE BOX UNDER THE HOOD CAUGHT ON FIRE AND MY ELECTRIC SEATS WOULD NOT SHUT OFF AND BURNT OUT.
Fire
Incident date: Sep 18, 2012
WHENEVER THE VEHICLE IS IN DRIVE AND ON AN INCLINE THE VEHICLE WILL ROLL BACKWARDS EXCESSIVELY IF THE BRAKES ARE NOT HELD. IF I PULL UP TO A SIGNAL LIGHT OR INTERSECTION WHERE THERE IS AN INCLINE MY HEART IS BEATING SO FAST BECAUSE I AM AFRAID THE VEHICLE IS GOING TO ROLL BACKWARDS ONTO THE VEHICLE BEHIND ME. I HAVE BEEN TOLD BY A DEALERSHIP REPAIR REPRESENTATIVE TO "JUST APPLY THE BRAKES." WEL... Read more
Incident date: Nov 11, 2015
TL* THE CONTACT OWNS A 2003 BUICK REGAL. AFTER DRIVING APPROXIMATELY 5 MPH AND PARKING THE VEHICLE, THERE WAS SMOKE COMING FROM UNDERNEATH THE HOOD OF THE VEHICLE. THE HOOD WAS OPENED AND THERE WAS SMOKE. APPROXIMATELY TWO WEEKS LATER WHILE DRIVING AT APPROXIMATELY 5 MPH AND THEN PARKING THE VEHICLE, THE CONTACT WAS ALERTED THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. T... Read more
Fire
Incident date: Nov 11, 2015
THE TRANSMISSION FAIILED WITHOUT NOTICE. HOPE IT DOES NOT HAPPEN WHILE AT A STOP LIGHT. I JUST BACKED INTO A PARKING SPACE WENT TO PULL OUT AND WAS NOT ABLE TO PUT THE CAR IN ANY DRIVE GEAR AT ALL. VEHICLE MILAGE 79850 MILES.
Incident date: Jul 15, 2015
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE LOW BEAM HEADLAMPS FAILED TO ILLUMINATE. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFA... Read more
Incident date: Nov 1, 2011
DASHBOARD FACING AWAY FROM WINDSHIELD AND BUCKLING. FABRIC LINER INSIDE DASH IS EXPOSED.
Incident date: Jul 2, 2015
MY WIFE WAS UNLOADING THE GROCERIES ONE DAY AND THE POWER LIFT GATE FELL ON HER BACK WITHOUT WARNING. SHE HAD A VERY BAD BRUISE AND SKIN ABRASION FOR A COUPLE OF WEEKS. I WAS SURPRISED THAT OUR LIFT GATE STRUTS HAD FAILED WITH ONLY 54K MILES ON THE VEHICLE. THE NEXT DAY I CALLED THE DEALER AND WAS TOLD THERE WAS A RECALL NHTSA CAMPAIGN NUMBER: 15V415000. WHEN I ASKED WHEN I COULD BRING IT IN FOR R... Read more
1 injured
Incident date: Nov 17, 2015
RECEIVED A RECALL NOTICE JANUARY 2015. GM SAFETY RECALL #14291. CAMPAIGN ID NUMBER 14V-755. AS OF NOVEMBER 2015, PARTS STILL NOT AVAILABLE TO FIX AFFECTED HEADLAMP DRIVER MODULE. HAVE TALKED TO BUICK. THEY HAVE NO TIMEFRAME FOR PARTS BEING AVAILABLE. I HAVE TALKED TO NTSA, THEY HAVE NO RECORD OF THE RECALL. BUICK TOLD ME THEY HAVE A TEMPORARY FIX, BUT ALSO TOLD ME THE HIGH-BEAM LIGHTS WILL W... Read more
Incident date: Nov 2, 2015
2002 BUICK LESABRE. CONSUMER WRITES IN REGARDS TO VEHICLE NON-ACCIDENT RELATED ENGINE FIRES AND IS CONCERNED. CONSUMER HAS PREVIOUS COMPLAINT WITH DIFFERENT VEHICLE IN ARTEMIS. *SMD
Incident date: Aug 18, 2015
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING OR PARKED, THE FRONT PASSENGER AND REAR DRIVER SIDE TIRES WOULD NOT MAINTAIN AIR. AFTER AIR WAS ADDED TO BOTH TIRES, THEY WOULD BECOME FLAT. THE CONTACT HAD TO PUT AIR IN THE TIRES DAILY. THE CONTACT HAD NEW TIRES INSTALLED ON THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNO... Read more
Incident date: Nov 1, 2013
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE LOW BEAM HEADLIGHTS FAILED. THE CONTACT WAS ABLE TO USE THE HIGH BEAMS IN ORDER TO VIEW THE ROAD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLAMP MODULES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (LI... Read more
Incident date: Nov 1, 2013
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE LOW BEAM HEADLIGHTS FAILED. THE CONTACT WAS ABLE TO USE THE HIGH BEAMS IN ORDER TO VIEW THE ROAD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLAMP MODULES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (LI... Read more
Incident date: Nov 1, 2015
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED AND POWERED ON, THE GEAR SHIFT INADVERTENTLY SHIFTED TO REVERSE AND ROLLED BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,466.
Incident date: Dec 22, 2014
2006 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS MALFUNCTION RECALL ISSUES. *SMD THE CONSUMER WAS INVOLVED IN ACCIDENT. SHE STATED SHE LOST TOTAL VISION AND REAR ENDED ANOTHER VEHICLE. NO ONE COULD GIVE HER ANSWERS AS TO WHY SHE SUDDENLY LOST. IT WASN'T UNTIL THE CONSUMER RECEIVED A RECALL NOTICE REGARDING AN ISSUE WITH THE HEADLIGHTS, THAT SHE REALIZED THE PROBLEM WAS NOT... Read more
Crash
1 injured
Incident date: Jan 5, 2015
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILAB... Read more
Incident date: Nov 12, 2015
DRIVING DOWN THE ROAD THE CAR QUITS AND CRANKS BUT NO START. FOUND FUSE BOX AT FUEL PUMP RELAY MELTED TOGETHER. CLEANED TERMINALS AND REPLACED RELAY DROVE CAR 20 MILES TO HAVE IT DO IT AGAIN. FUSE BOX GET HOT AND IT IS LOCATED UNDER REAR PASSENGER SEAT NEXT TO BATTERY. I HAVE READ WHERE OTHER PEOPLE WITH SAME YEAR, MAKE AND MODEL HAVING THE SAME PROBLEM AND AROUND THE 70,000-80,000 MILEAGE. I ... Read more
Incident date: Nov 12, 2015
DRIVING DOWN THE ROAD THE CAR QUITS AND CRANKS BUT NO START. FOUND FUSE BOX AT FUEL PUMP RELAY MELTED TOGETHER. CLEANED TERMINALS AND REPLACED RELAY DROVE CAR 20 MILES TO HAVE IT DO IT AGAIN. FUSE BOX GET HOT AND IT IS LOCATED UNDER REAR PASSENGER SEAT NEXT TO BATTERY. I HAVE READ WHERE OTHER PEOPLE WITH SAME YEAR, MAKE AND MODEL HAVING THE SAME PROBLEM AND AROUND THE 70,000-80,000 MILEAGE. I ... Read more
Incident date: Jun 17, 2015
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 35 MPH, THE LOW BEAM HEADLIGHTS WERE ACTIVATED BUT FAILED TO ILLUMINATE. THE FAILURE RECURRED ON A SEPARATE OCCASION. IN ADDITION, THE DAYLIGHT RUNNING LIGHTS FAILED TO OPERATE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILA... Read more
BUICK
RENDEZVOUS
(2004) - FUEL/PROPULSION SYSTEM
Nov 16, 2015
Incident date: Nov 1, 2015
FUEL TANK LEAKING SHORTLY AFTER RECALL EXPIRED
Incident date: Nov 16, 2015
THE REGULAR LIGHTS WIIL GO OUT WHILE DRIVING, DAY OR NIGHT. SOMETIMES THE HEADLIGHTS WILL NOT COME AT ALL OR ONLY ONE SIDE (DRIVER OR PASSENGER SIDE) WILL COME ON. I HAVE TO OFTEN DRIVE AROUND AT NIGHT USING MY HIGH-BEAMS. THE PROBLEM IS GETTING WORST, AS THE LIGHTS WILL NOT COME ON FOR DAY. BUICK SERVICE CENTER WANTS TO CHARGE $600 TO REPLACE HEADLIGHTS AND RELAYS, EVEN THOUGH IT IS A KNOWN ... Read more
Incident date: Feb 25, 2015
UNDER 100K MILES, TRANSMISSION WENT OUT. DEALERSHIP STATED, FAULTY WAVE WASHER AND SNAP RING. THIS CAUSED THE VEHICLE TO GO INTO A NEUTRAL POSITION AT 70 MILES/HR. ENGINE REVVED. LOST STEERING AND VEHICLE WOULD NOT ACCELERATE. HAD TO COAST TO THE SHOULDER DURING HEAVY TRAFFIC. GM STATED REPLACEMENT WOULD COST $4500 FOR NEW TRANSMISSION. DECLINED GM'S ESTIMATE AND WENT TO A DIFFERENT AUTO SHOP AND ... Read more
Incident date: Feb 25, 2015
UNDER 100K MILES, TRANSMISSION WENT OUT. DEALERSHIP STATED, FAULTY WAVE WASHER AND SNAP RING. THIS CAUSED THE VEHICLE TO GO INTO A NEUTRAL POSITION AT 70 MILES/HR. ENGINE REVVED. LOST STEERING AND VEHICLE WOULD NOT ACCELERATE. HAD TO COAST TO THE SHOULDER DURING HEAVY TRAFFIC. GM STATED REPLACEMENT WOULD COST $4500 FOR NEW TRANSMISSION. DECLINED GM'S ESTIMATE AND WENT TO A DIFFERENT AUTO SHOP AND ... Read more
Incident date: Nov 13, 2015
BOUGHT 2013 REGAL BUICK OCTOBER OF 2013. I HAD 2 TIRES TO BLOW OUT LAST YEAR AND 1 YESTERDAY. THIS IS 3 TIRES I HAD TO REPLACE. THIS CAN'T BE NORMAL.
Incident date: Nov 14, 2015
TODAY I WAS DRIVING MY 2012 BUICK VERANO AND WITHOUT ANY ADVANCED NOTICE (IE.. LIGHTS ILLUMINATED ON DASHBOARD) MY VEHICLE LOST POWER AND JUST STARTED TO CREEP TO A FULL STOP. THE DASHBOARD WAS BLACK NOTHING TO TELL ME WHAT THE PROBLEM WAS. THANK GOD THEY HAVE CREATED A LARGE PULL OFF ON THE HIGHWAY OR I WOULD HAVE BEEN REALLY HURT. I TRIED SEVERAL TIME TO RESTART MY VEHICLE THE RESTARTING PROCESS... Read more
Incident date: Nov 14, 2015
TODAY I WAS DRIVING MY 2012 BUICK VERANO AND WITHOUT ANY ADVANCED NOTICE (IE.. LIGHTS ILLUMINATED ON DASHBOARD) MY VEHICLE LOST POWER AND JUST STARTED TO CREEP TO A FULL STOP. THE DASHBOARD WAS BLACK NOTHING TO TELL ME WHAT THE PROBLEM WAS. THANK GOD THEY HAVE CREATED A LARGE PULL OFF ON THE HIGHWAY OR I WOULD HAVE BEEN REALLY HURT. I TRIED SEVERAL TIME TO RESTART MY VEHICLE THE RESTARTING PROCESS... Read more
BUICK
RENDEZVOUS
(2006) - FUEL/PROPULSION SYSTEM
Nov 13, 2015
Incident date: Nov 12, 2015
FUEL LINES IN ENGINE ARE RUSTED AND NEEDED TO BE REPLACED. THIS OCCURRED AROUND ENGINE AND LEAK COULD HAVE STARTED A FIRE IN THE ENGINE COMPARTMENT BECAUSE OF THE HOT PIPES ETC. THIS LEAK WAS EXTREMELY DANGEROUS BECAUSE OF LOCATION
Incident date: Mar 4, 2013
TL* THE CONTACT OWNS A 2000 BUICK LESABRE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. UPDATED 1/12/16 *CN
Incident date: Aug 18, 2015
THE LANE DEPARTURE WARNING DOES NOT DOES NOT ACTIVATE UNTIL THE VEHICLE IS 12" OR SO INTO THE ON-COMING TRAFFIC LANE. THIS DELAY COULD BE TO LATE TO WARN THE DRIVER OF AN IMPENDING COLLISION. THIS HAPPENS ONLY WHEN THE LEFT SIDE (DRIVER'S SIDE) CROSSES INTO THE OTHER LANE. THE PASSENGER SIDE WORKS PERFECTLY. THIS HAPPENS ON ALL STREETS, HIGHWAYS, EXPRESS WAYS AT 35MPH OR HIGHER. GM HAS NO W... Read more
Incident date: Nov 8, 2015
CAR HAS TWICE SHUTOFF DURING DRIVING. LAST TIME IN MIDDLE OF TURN, SON RAN OFF ROAD BECAUSE STEERING WHEEL WAS LOCKED. IT IS NOT INCLUDED IN ANY GM RECALL FOR THE IGNITION SWITCH, BUT SYMPTOMS ARE IDENTICAL. DEALER HAS NO IDEA HOW TO REPAIR EXCEPT TO 'TRY' THINGS. PROBLEM IS, IF GUESS IS WRONG AND PROBLEM PERSISTS, SERIOUS ACCIDENT COULD HAPPEN.
Incident date: Nov 8, 2015
CAR HAS TWICE SHUTOFF DURING DRIVING. LAST TIME IN MIDDLE OF TURN, SON RAN OFF ROAD BECAUSE STEERING WHEEL WAS LOCKED. IT IS NOT INCLUDED IN ANY GM RECALL FOR THE IGNITION SWITCH, BUT SYMPTOMS ARE IDENTICAL. DEALER HAS NO IDEA HOW TO REPAIR EXCEPT TO 'TRY' THINGS. PROBLEM IS, IF GUESS IS WRONG AND PROBLEM PERSISTS, SERIOUS ACCIDENT COULD HAPPEN.
Incident date: Nov 8, 2015
CAR HAS TWICE SHUTOFF DURING DRIVING. LAST TIME IN MIDDLE OF TURN, SON RAN OFF ROAD BECAUSE STEERING WHEEL WAS LOCKED. IT IS NOT INCLUDED IN ANY GM RECALL FOR THE IGNITION SWITCH, BUT SYMPTOMS ARE IDENTICAL. DEALER HAS NO IDEA HOW TO REPAIR EXCEPT TO 'TRY' THINGS. PROBLEM IS, IF GUESS IS WRONG AND PROBLEM PERSISTS, SERIOUS ACCIDENT COULD HAPPEN.
Incident date: Nov 1, 2015
TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. WHILE THE LIFTGATE DOOR WAS OPENED, IT SUDDENLY FELL DOWN AND STRUCK THE CONTACT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LIFTGATE DOOR STRUTS WERE FAULTY. THE CONTACT RECEIVED THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) IN AUGUST OF 2015. THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE FAILU... Read more
Incident date: Oct 29, 2015
A WEEK AGO, I FELT MY 2012 BUICK ENCLAVE WASN'T STEERING PROPERLY...LIKE I SUDDENLY HAVE CONSIDERABLY LESS CONTROL...AS IF THE STEERING WHEEL IS FIGHTING ME WHEN I TURN. I NOTICED IT BECAUSE I COULD NOT GET MY CAR'S STEERING TO RESPOND COMING ONTO AN ENTRANCE RAMP ONTO 76W IN PA AND IT ALMOST VEERED INTO THE LANE TO THE LEFT (AS I WAS FIGHTING TO HOLD MY WHEEL TO THE RIGHT COMING OFF THE RAMP). I... Read more
Incident date: Sep 9, 2015
TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT AFTER THE LIFTGATE WAS OPENED, THE LIFTGATE INDEPENDENTLY CLOSED WITHOUT WARNING. AS A RESULT, THE CONTACT SUSTAINED A HEAD INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LIFTGATE STRUT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NO... Read more
1 injured
Incident date: Nov 5, 2015
ABS STABLILITY TRACTION LIGHTS COME ON AND THE CAR DIES I HAVE NO POWER STEERING OR BREAKING POWER AND MY CAR IS STILL MOVING. GM DID THE PETAL RECALL TO IT THINKING THAT WOULD FIX IT, IT DID AND HAS NOT. THIS IS A DEATH TRAP I HAVE LOST FAITH IN DRIVING THIS CAR. HOW IS THIS NOT A SAFETY ISSUE??? HAS HAPPENED TWICE.
Incident date: Nov 5, 2015
ABS STABLILITY TRACTION LIGHTS COME ON AND THE CAR DIES I HAVE NO POWER STEERING OR BREAKING POWER AND MY CAR IS STILL MOVING. GM DID THE PETAL RECALL TO IT THINKING THAT WOULD FIX IT, IT DID AND HAS NOT. THIS IS A DEATH TRAP I HAVE LOST FAITH IN DRIVING THIS CAR. HOW IS THIS NOT A SAFETY ISSUE??? HAS HAPPENED TWICE.
Incident date: Nov 5, 2015
ABS STABLILITY TRACTION LIGHTS COME ON AND THE CAR DIES I HAVE NO POWER STEERING OR BREAKING POWER AND MY CAR IS STILL MOVING. GM DID THE PETAL RECALL TO IT THINKING THAT WOULD FIX IT, IT DID AND HAS NOT. THIS IS A DEATH TRAP I HAVE LOST FAITH IN DRIVING THIS CAR. HOW IS THIS NOT A SAFETY ISSUE??? HAS HAPPENED TWICE.
Incident date: Nov 7, 2015
WHILE DRIVING AT NIGHT THE LOW BEAMS TURN OFF WITHOUT WARNING. THIS HAS HAPPENED ON THE INTERSTATE AND SURFACE STREETS
Incident date: Oct 30, 2015
WHILE DRIVING AT NIGHT THE LOW BEAMS TURN OFF WITHOUT WARNING. THIS HAS OCCURED 4 TIMES, 1 ON THE INTERSTATE, 3 ON SURFACE STREETS. VERY DANGERUOS COULD CAUSE A HEAD ON COLLISION, OR DRIVER TO LEAVE THE ROADWAY.
BUICK
RENDEZVOUS
(2003) - FUEL/PROPULSION SYSTEM
Nov 10, 2015
Incident date: Jul 15, 2015
NOTICED A VERY STRONG SMELL OF GASOLINE IN MY GARAGE. INSPECTION SHOWED A SMALL STAIN ON THE GARAGE FLOOR AND A SLOW DRIP. FURTHER INSPECTION REVEALED A LEAK IN THE VICINITY OF THE CONNECTION BETWEEN THE GAS FILLER HOSE AND THE GAS TANK. THE DRIP WILL CEASE WHEN THE TANK IS BELOW HALF FULL
Incident date: Nov 3, 2015
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY AND HAD DONE SO ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000....UPDATED 02/04/16 *BF THE DRIVER SEAT B... Read more
Incident date: Nov 3, 2015
ENGINE OIL LEAKING ON TO EXHAUST MANIFOLD THROUGH VALVE COVER GASKETS-SMOKING-SMALL FIRE EXTINGUISHED-NO EXTENSIVE DAMAGE
Incident date: Nov 3, 2015
ENGINE OIL LEAKING ON TO EXHAUST MANIFOLD THROUGH VALVE COVER GASKETS-SMOKING-SMALL FIRE EXTINGUISHED-NO EXTENSIVE DAMAGE
Incident date: Nov 3, 2015
ENGINE OIL LEAKING ON TO EXHAUST MANIFOLD THROUGH VALVE COVER GASKETS-SMOKING-SMALL FIRE EXTINGUISHED-NO EXTENSIVE DAMAGE
Incident date: Nov 3, 2015
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE PARKING BRAKE INDEPENDENTLY ENGAGED, WHICH RESULTED IN THE VEHICLE STOPPING OR SLOWING DOWN WHILE DRIVING AT ANY SPEED. THE PARKING BRAKE LIGHT ILLUMINATED. THE FAILURE OCCURRED TEN TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.