Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: Feb 6, 2016
WHILE DRIVING THE CAR, IT STALLED AND CUT OFF WHILE IN THE MIDST OF MAKING A RIGHT HAND TURN. ALL POWER WAS ON TEMPORARILY BUT THE ENGINE WAS UNABLE TO TURN OVER AFTER CUTTING OUT. THE DEALERSHIP IS UNABLE TO DIAGNOSE THE ISSUE, AND APPARENTLY THE ISSUE HAS OCCURRED BEFORE TO THE PREVIOUS OWNER. THE CAR IS STILL UNDER A 5 YEAR 100,000 POWERTRAIN WARRANTY. IT APPEARS NO PROPER DIAGNOSIS HAS OCCURRE... Read more
Incident date: Feb 6, 2016
WHILE DRIVING THE CAR, IT STALLED AND CUT OFF WHILE IN THE MIDST OF MAKING A RIGHT HAND TURN. ALL POWER WAS ON TEMPORARILY BUT THE ENGINE WAS UNABLE TO TURN OVER AFTER CUTTING OUT. THE DEALERSHIP IS UNABLE TO DIAGNOSE THE ISSUE, AND APPARENTLY THE ISSUE HAS OCCURRED BEFORE TO THE PREVIOUS OWNER. THE CAR IS STILL UNDER A 5 YEAR 100,000 POWERTRAIN WARRANTY. IT APPEARS NO PROPER DIAGNOSIS HAS OCCURRE... Read more
Incident date: Dec 21, 2015
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL ... Read more
Incident date: Feb 6, 2016
TL* THE CONTACT OWNED A 1998 BUICK REGAL. THE CONTACT STATED THAT WHILE THE VEHICLE PARKED AND UNOCCUPIED, THE VEHICLE IGNITED INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND INFORMED THAT THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED AS DESTROYED AND TOWED TO A SAVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE AP... Read more
Fire
Incident date: Feb 8, 2016
VEHICLE HEADLIGHTS TURN ON AND OFF. I BROUGHT THE VEHICLE TO DEALERSHIP AND THEY INFORMED ME THAT THERE IS A SHORT IN THE HEADLIGHTS REQUIRING REPLACEMENT OF BOTH HEADLIGHT ASSEMBLES.
Incident date: Jan 15, 2016
WHILE DRIVING I SMELT SOMETHING BURNING AND FOUND THAT THE HEATED SEAT OVER HEATED TO THE POINT IT MELTED ITEMS IN MY PURSE,COAT, WALLET, AND BURNT THE LEATHER SEAT. NO ONE WAS IN THE SEAT BUT I FEEL THIS IS A DEFINITE SAFETY ISSUE. I CALLED BUICK AND WAS TOLD THIS WAS NOT A RECALL ISSUE
Incident date: Nov 25, 2014
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLAMP DRIVER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE CONTACT STATED THAT IT WAS ONLY A TEMPORARY REPAIR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). HOWEV... Read more
Incident date: Dec 1, 2015
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT DIAGNOSED THE VEHICLE WAS LEAKING FUEL. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF T... Read more
Incident date: Nov 25, 2014
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE HEADLIGHT BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF T... Read more
Incident date: Jan 10, 2016
ADAPTIVE CRUISE CONTROL - VEHICLE FOLLOWS VEHICLE IN FRONT WAY TOO CLOSE. THE INTERVAL FOLLOWING DISTANCE IS 1.2 SECONDS WHEN SET TO NEAR AND 1.5 SECONDS WHEN SET TO FAR. THIS IS WAY TOO CLOSE AS MOST STATES SPECIFY NO LESS THAN 3 SECONDS. BUICK HAS NO ANSWER. PLEASE HELP...
Incident date: Sep 1, 2015
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVA... Read more
Incident date: Mar 4, 2015
TL* THE CONTACT OWNS A 2005 BUICK LESABRE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TOWED TWICE TO THE DEALER WHERE THE ELECTRONIC IGNITION MODULE WAS REPLACED EACH TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,77... Read more
Incident date: Feb 10, 2015
TL* THE CONTACT OWNED A 2006 BUICK LUCERNE. WHILE DRIVING 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AND FLICKERED OFF AND ON. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED, BUT THE FAILURE RECURRED. A FEW MONTHS LATER, THE CONTACT WAS REAR ENDED BY ANOTHER VEHICLE IN A DRIVE THRU. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE TWO INJURIES. THE ... Read more
Crash
2 injured
Incident date: Feb 10, 2015
TL* THE CONTACT OWNED A 2006 BUICK LUCERNE. WHILE DRIVING 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AND FLICKERED OFF AND ON. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED, BUT THE FAILURE RECURRED. A FEW MONTHS LATER, THE CONTACT WAS REAR ENDED BY ANOTHER VEHICLE IN A DRIVE THRU. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE TWO INJURIES. THE ... Read more
Crash
2 injured
Incident date: Dec 10, 2015
TL* THE CONTACT OWNS A 2000 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE DEALER HAD NOT RECEIVED THE PART FROM THE MANUFACTURER. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
BUICK
PARK AVENUE
(1997) - ENGINE
Feb 7, 2016
Incident date: Feb 7, 2016
WHY WAS THIS CAR NOT RECALLED WITH OTHER GM PRODUCTS WITH THE 3800 V6 ENGINES FOR THE OIL LEAKS? THESE CARS HAVE THE SAME 3800 V6 AS ALL OF THE RECALLED CARS!
Incident date: Feb 6, 2016
I HAVE HAD QUITE A FEW PROBLEMS WITH HAVING TO REPLACE BULBS IN THE FRONT HEADLIGHTS OF 2006 BUICK LACROSSE. BUT, FOR THE LAST 4 MONTHS WHEN I DRIVE CAR AT NIGHT ALL OF A SUDDEN MY DIM LIGHTS GO OFF AND I CANNOT SEE A THING. TWO TIMES THAT THIS HAS HAPPENED I WAS MEETING ANOTHER CAR. LUCKILY, I WAS NOT INVOLVED IN A HEADON COLLISION. THE LIGHTS GO OFF, I HAVE TO SWITCH TO BRIGHT LIGHTS TO DRIV... Read more
Incident date: Feb 13, 2009
PARKED STATIONARY BUT ENGINE RUNNING: 250 POUND MALE HAD LEFT HAND OVER THE TOP OF THE DOOR WITH THE WINDOW DOWN IN 11 DEGREE WEATHER. HE WAS BACKING HIMSELF INTO THE CAR BECAUSE HE WAS ON CRUTCHES SO HIS LEFT HAND WAS USING THE OPEN FRONT PASSENGER DOOR FOR SUPPORT AT THE TOP BY THE WINDOW. THE WINDOW STARTED GOING UP AND HIS PINKY CAUGHT BETWEEN THE OUTSIDE WINDOW SEAL AND THE WINDOW. IT CHO... Read more
1 injured
Incident date: Feb 5, 2016
DRIVERS SIDE DOOR DOES NOT OPEN FROM INSIDE OR OUTSIDE. THE DOOR DOES NOT WORK WITH KEY EITHER. LOCK SEEMS TO WORKING BUT DOOR DOES NOT OPEN. THE CAR ONLY HAS 60,000 MILES ON IT. THIS IS A VERY COMMON PROBLEM WITH THIS CAR AND SHOULD BE A RECALL.
BUICK
RENDEZVOUS
(2004) - FUEL/PROPULSION SYSTEM
Feb 5, 2016
Incident date: Feb 1, 2016
RECENTLY THE CABIN IS FILLING WITH THE SMELL OF GAS FUMES WHILE AT IDLE AND FILLING AT GAS STATION. THERE IS NO SERVICE ENGINE LIGHT COMING ON, INDICATING SOME SORT OF LEAK IN THE FUEL ENTRANCE TO THE TANK. THERE IS A RECALL #06230 THAT DIRECTLY RELATES TO THIS, HOWEVER I AM TOLD THAT MY VEHICLE WAS MADE A LITTLE LATER AND GM HAD DETERMINED THE LATER PRODUCED VEHICLES DID NOT HAVE THE PROBLEM TH... Read more
Incident date: Dec 1, 2015
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Dec 29, 2015
POWER DISTRIBUTION/FUSE BLOCK UNDER BACK SEAT SHORTED AND GOT HOT ENOUGH TO MELT WIRES.VISIBLE SIGNS OF HEAT AND SMOKE ON THE UNIT AND PLUGS. PICTURES ATTACHED I CAN FWD MY LETTER TO BUICK IF NEEDED.
Fire
Incident date: Dec 7, 2015
TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE... Read more
Incident date: Feb 1, 2014
TL* THE CONTACT OWNS A 1998 BUICK RIVIERA. WHILE STOPPED, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT WAS A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE VALVE COVER GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. UPDATED... Read more
Fire
Incident date: Feb 5, 2016
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE HEADLIGHTS FAILED WITHOUT WARNING. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. T... Read more
Incident date: Feb 2, 2016
"DEFECTIVE GASKETS FIRE HAZARD" OIL DRIPPING FROM VALVE COVER CAUGHT FIRE BURNING PLUG WIRES AND 3800 V6 ENGINE SHROUD'. I HAD PARKED THE VEHICLE IN MY DRIVE. I WENT INSIDE HOME FOR 2 MINUTES. I CAME BACK OUTSIDE TO RETRIEVE A SODA WHEN I DISCOVERED SMOKE BILLOWING FROM UNDER HOOD. WHEN I RELEASED HOOD LATCH AND RAISED HOOD FLAMES SHOT OUT DRIVING ME TO THE GROUND. I QUICKLY GOT A WASH BUCKET ... Read more
Fire
Incident date: Jan 27, 2016
PASSENGERS SIDE HEAD LIGHT AND WIRE CONNECTED TO IT MELTED THERE WAS SMOKE IN THE HEADLIGHT HOUSING
Incident date: Jan 19, 2016
LATE DECEMBER I RECEIVE RECALL 15757 WHICH STATED THE ISSUE WITH THE POSSIBLE ENGINE COMPARTMENT FIRE. IT ALSO STATED THAT 'PARTS TO REPAIR YOUR VEHICLE ARE NOT CURRENTLY AVAILABLE. MY CAR WENT ON FIRE ON JANUARY 19, 2016 AND WAS DESTROYED. IT WAS PARKED FOR ABOUT TWENTY MINUTES AFTER I DROVE IT FOR ABOUT 30 MINUTES.THE CAR THAT I HAVE HAD FOR 200,000 MILES BECAUSE WE LOVED THE CAR AND TOOK EXTREM... Read more
Fire
Incident date: Dec 1, 2015
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jan 11, 2016
TL* THE CONTACT OWNS A 1996 BUICK LESABRE. THE VEHICLE WAS TAKEN FOR A TUNE-UP WHERE IT WAS DIAGNOSED THAT THE VALVE COVER GASKETS, UPPER INTAKE MANIFOLD, AND THE OIL PAN GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.
Incident date: Dec 14, 2015
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/16/16*LJ UPDATED 03/30/16.*JB
Incident date: Nov 25, 2014
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT A RECALL NOTIFICATION WAS RECEIVED FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE DEALER WAS UNABLE TO SUPPLY THE PART BEYOND A REASONABLE TIME FRAME. THE CONTACT WAS EXPERIENCING THE RANDOM FAILURE OF THE LOW BEAM HEAD LAMPS FAILING TO WORK. THE CONTACT HAD TO APPLY THE HIGH BEAMS WHEN THE FAILURE HAPPENED. THE VEH... Read more
Incident date: Nov 25, 2014
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT A RECALL NOTIFICATION WAS RECEIVED FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE DEALER WAS UNABLE TO SUPPLY THE PART BEYOND A REASONABLE TIME FRAME. THE CONTACT WAS EXPERIENCING THE RANDOM FAILURE OF THE LOW BEAM HEAD LAMPS FAILING TO WORK. THE CONTACT HAD TO APPLY THE HIGH BEAMS WHEN THE FAILURE HAPPENED. THE VEH... Read more
Incident date: Oct 18, 2012
2008 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO HEADLAMP DRIVER MODULE RECALL NOTICE REIMBURSEMENT ISSUES. *SMD THE CONSUMER HAS SINCE TRADED THE VEHICLE. *JB
Incident date: Feb 2, 2016
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE PARKED, WHEN TRYING TO OPEN THE FRONT DRIVERS SIDE DOOR, THE DOOR HANDLE BECAME DETACHED FROM THE VEHICLE. THE LOCK AND THE INSIDES OF THE HANDLE WERE STILL CONNECTED, BUT THE DOOR HANDLE WAS SEPARATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,729.
Incident date: Dec 17, 2015
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN T... Read more
Incident date: Feb 2, 2014
TL* THE CONTACT OWNS A 2001 BUICK LESABRE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THERE WAS SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MANIFOLD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE F... Read more
BUICK
LESABRE
(2001) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Feb 2, 2016
Incident date: Feb 2, 2014
TL* THE CONTACT OWNS A 2001 BUICK LESABRE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THERE WAS SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MANIFOLD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE F... Read more
Incident date: Dec 8, 2015
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN T... Read more
BUICK
RENDEZVOUS
(2005) - ENGINE
Feb 2, 2016
Incident date: Jun 25, 2015
TL* THE CONTACT OWNS A 2005 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE OIL PAN OF THE VEHICLE LEAKED OIL ONTO THE FLOOR OF THE GARAGE. THE FAILURE WAS RECURRING. THE CONTACT STATED THAT THE VEHICLE WAS DIAGNOSED AND THAT THE OIL PAN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,159. THE VIN WAS NOT AVAILABLE. UP... Read more
Incident date: May 1, 2014
2011 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED WHEN HE ATTEMPTED TO SHIFT FROM PARK TO REVERSE OR DRIVE, THERE WAS A 5-15 SECOND DELAY BEFORE THE TRANSMISSION RESPONDED. *JB
Incident date: Feb 2, 2016
HEADLIGHTS WENT OUT WHILE DRIVING - KNOWN ISSUE AND RECALL WITH GM. CAR WOULD NOT START, THOUGH BATTERY WAS DEAD. WENT TO JUMP CAR AND FOUND OUT FUSE BOX AND WIRING HARNESS WAS MELTED LIKE IT CAUGHT FIRE. NUMEROUS SITES ARE SHOWING COMPLAINTS ABOUT THIS SAME ISSUE, MELTING, AND ELECTRICAL ISSUES. CAR WAS PARKED THE NIGHT BEFORE AND WAS NOT STARTED OR MOVED PRIOR TO THIS ISSUE BEING FOUND.
Incident date: Feb 2, 2016
HEADLIGHTS WENT OUT WHILE DRIVING - KNOWN ISSUE AND RECALL WITH GM. CAR WOULD NOT START, THOUGH BATTERY WAS DEAD. WENT TO JUMP CAR AND FOUND OUT FUSE BOX AND WIRING HARNESS WAS MELTED LIKE IT CAUGHT FIRE. NUMEROUS SITES ARE SHOWING COMPLAINTS ABOUT THIS SAME ISSUE, MELTING, AND ELECTRICAL ISSUES. CAR WAS PARKED THE NIGHT BEFORE AND WAS NOT STARTED OR MOVED PRIOR TO THIS ISSUE BEING FOUND.
Incident date: Jan 2, 2016
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000. THE VIN WAS NO... Read more
Incident date: Jan 2, 2016
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000. THE VIN WAS NO... Read more
Incident date: Feb 1, 2016
2003 BUICK REGAL. CONSUMER WRITES IN REGARDS TO DROPS OF ENGINE OIL ON EXHAUST MANIFOLD COULD CAUSE AN ENGINE COMPARTMENT FIRE RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB
Incident date: Jan 30, 2016
TL* THE CONTACT OWNS A 2003 BUICK CENTURY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WHEN SHIFTED. AS A RESULT, THE CONTACT CRASHED INTO A CURB AND CONTINUED DOWN A LAWN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT AXEL AND THE MUFFLER FRACTURED. IN ADDITION, A PIECE OF THE TRANSMISSION DETACHED AND OIL LEAKED FROM UNDER THE ... Read more
Crash
Incident date: Aug 12, 2015
TL* THE CONTACT OWNS A 1999 BUICK REGAL. WHILE IN PARK, THE CONTACT NOTICED ENGINE OIL LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RE... Read more
Incident date: Apr 17, 2015
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIR... Read more
Incident date: Feb 1, 2016
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15701000 (ENGINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT A... Read more