Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
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Showing 28,307 complaints for BUICK
BUICK
RENDEZVOUS
(2006) - ENGINE
Feb 20, 2016
Incident date: Feb 20, 2016
REDUCTION OF POWER LIGHT COMES ON CAR STALLS.
Incident date: Jan 1, 2015
I WENT TO MY MECHANIC. HE WAS ABLE TO GET A TEMP HMD REPLACEMENT PART IN ABOUT 3 DAYS. HE INSTALLED THE TEMP REPLACEMENT PART AND EXPLAINED TO ME WHAT HAPPENED TO THE DISFUNCTIONING HDM. THAT WAS IN 07/2014.MY BUICK WAS IN THE RECALL FOR THE HDM MALFUNCTION. UPON RECEIVING THE RECALL LETTER, I TOOK MY BUICK TO THE DEALERSHIP AND WAS INFORMED THERE WERE NO REPLACEMENT PARTS AVAILABLE AT THAT MOMENT... Read more
BUICK
PARK AVENUE
(1998) - SEAT BELTS
Feb 19, 2016
Incident date: Jun 24, 2015
TL* THE CONTACT OWNS A 1998 BUICK PARK AVENUE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE PASSENGER SIDE SEAT BELT WAS TWISTED. AS A RESULT, THE SEAT BELT FAILED TO RETRACT AND BECAME JAMMED IN THE RETRACTOR. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN N... Read more
Incident date: Jan 23, 2016
CLIMATE CONTROL SYSTEM. ON THREE OCCASIONS THE CLIMATE CONTROL SYSTEM HAS SWITCHED TO HEAT AND HIGH FAN, LOCKING THE DRIVER OUT OF THE CONTROLS AND CAUSING THE PASSENGER COMPARTMENT TO BECOME EXTREMELY HOT AND UNCOMFORTABLE. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD ON ONE OCCASION, TURN THE ENGINE OFF AND LET THE CAR SIT FOR A FEW MINUTES BEFORE RESTARTING THE CAR. THE SYSTEM RETURNED TO ... Read more
Incident date: Jan 23, 2016
CLIMATE CONTROL SYSTEM. ON THREE OCCASIONS THE CLIMATE CONTROL SYSTEM HAS SWITCHED TO HEAT AND HIGH FAN, LOCKING THE DRIVER OUT OF THE CONTROLS AND CAUSING THE PASSENGER COMPARTMENT TO BECOME EXTREMELY HOT AND UNCOMFORTABLE. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD ON ONE OCCASION, TURN THE ENGINE OFF AND LET THE CAR SIT FOR A FEW MINUTES BEFORE RESTARTING THE CAR. THE SYSTEM RETURNED TO ... Read more
Incident date: Feb 20, 2015
TL* THE CONTACT OWNS A 2005 BUICK TERRAZA. WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE, ELECTRONIC STABILITY CONTROL, AND ABS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. WHILE ATTEMPTING TO BRAKE THE VEHICLE, THE CONTACT HEARD AN ABNORMAL NOISE AND THE STOPPING DISTANCE INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT RE... Read more
Incident date: Feb 20, 2015
TL* THE CONTACT OWNS A 2005 BUICK TERRAZA. WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE, ELECTRONIC STABILITY CONTROL, AND ABS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. WHILE ATTEMPTING TO BRAKE THE VEHICLE, THE CONTACT HEARD AN ABNORMAL NOISE AND THE STOPPING DISTANCE INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT RE... Read more
Incident date: Feb 20, 2015
TL* THE CONTACT OWNS A 2005 BUICK TERRAZA. WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE, ELECTRONIC STABILITY CONTROL, AND ABS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. WHILE ATTEMPTING TO BRAKE THE VEHICLE, THE CONTACT HEARD AN ABNORMAL NOISE AND THE STOPPING DISTANCE INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT RE... Read more
Incident date: Jan 5, 2016
AT LESS THAN 60,000 MILES THE RACK AND PINION STEERING NEEDED TO BE REPLACED DUE TO A CLUNKING NOISE AND LEAKING SEALS.
Incident date: May 13, 2015
2007 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO INTERMITTENT ENGINE LOSS OF POWER. *SMD
Incident date: May 13, 2015
2007 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO INTERMITTENT ENGINE LOSS OF POWER. *SMD
Incident date: Oct 21, 2015
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFI... Read more
Incident date: Jan 30, 2016
OUR BUICK HAD BEEN RUNNING FINE, BUT WENT TO MOVE IT ONE MORNING. WITH A COLD ENGINE, AS SOON AS WE HIT THE STARTER, THE ENGINE EXPLODED VERY LOUDLY AND STARTED BURNING. AFTER THE FIRE WAS PUT OUT, IT WAS DETERMINED THAT THE ENTIRE INTAKE MANIFOLD, ALONG WITH THE FUEL LINES HAD EXPLODED IN MANY PIECES. FROM INTERNET RESEARCH, IT WAS FOUND THAT THE FUEL PRESSURE REGULATOR HAD A RECALL FOR VEHICLE Y... Read more
Fire
Incident date: Jan 30, 2016
OUR BUICK HAD BEEN RUNNING FINE, BUT WENT TO MOVE IT ONE MORNING. WITH A COLD ENGINE, AS SOON AS WE HIT THE STARTER, THE ENGINE EXPLODED VERY LOUDLY AND STARTED BURNING. AFTER THE FIRE WAS PUT OUT, IT WAS DETERMINED THAT THE ENTIRE INTAKE MANIFOLD, ALONG WITH THE FUEL LINES HAD EXPLODED IN MANY PIECES. FROM INTERNET RESEARCH, IT WAS FOUND THAT THE FUEL PRESSURE REGULATOR HAD A RECALL FOR VEHICLE Y... Read more
Fire
Incident date: Jul 31, 2015
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM HEAD LIGHTS BECAME INOPERABLE WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER HOWEVER, THE TECHNICIAN INFORMED THE CONTACT THAT THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA ... Read more
Incident date: Feb 17, 2016
TL* THE CONTACT OWNS A 1998 BUICK REGAL THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUT... Read more
Incident date: Jan 28, 2016
I TOOK MY 2011 BUICK ENCLAVE WITH 27,000 MILES INTO MY LOCAL BUICK DEALER FOR ROUTINE MAINTENANCE. THE SERVICE MANAGER CALLED AND ADVISED THAT THE STEERING RACK WAS LEAKING AND THAT THE ESTIMATED REPAIR COST IS $1780. I CHOSE NOT TO HAVE THE REPAIR DONE AT THAT TIME, BUT NOW SEE THAT MANY ENCLAVE OWNERS HAVE EXPERIENCED POWER STEERING FAILURES DUE TO THIS DEFECT. SOME OF THESE FAILURES OCCURRED ... Read more
Incident date: Oct 26, 2015
TL* THE CONTACT OWNS A 2009 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING), BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED. PARTS DISTRIBUTION DISCONNECT.
Incident date: Apr 29, 2014
GM BUICK LA CROSSE HEADLIGHT CONTROL. NHTSA RECALL NOTICE IN 2015. FAILED IN APRIL 2008. OUT OF WARRANTY. REPLACED CONTROL UNIT WITH NEW UNIT COST $1048. SENT DETQILS TO NORTH COUNTY BUICK DEALER IN MARCH 2015. NO ANSWER.
Incident date: Apr 29, 2014
GM BUICK LA CROSSE HEADLIGHT CONTROL. NHTSA RECALL NOTICE IN 2015. FAILED IN APRIL 2008. OUT OF WARRANTY. REPLACED CONTROL UNIT WITH NEW UNIT COST $1048. SENT DETQILS TO NORTH COUNTY BUICK DEALER IN MARCH 2015. NO ANSWER.
Incident date: Feb 12, 2016
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT THERE WAS A FUEL ODOR EMITTED FROM THE FRONT OF THE VEHICLE. THE CONTACT OPENED THE HOOD AND NOTICED FLAMES COMING FROM THE MANIFOLD AND THE GASKET COVER. THE CONTACT ATTEMPTED TO EXTINGUISH THE FIRE. THERE WERE NO REPORTS FILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO REPLACED THE S COVER, S RETAINER, AND GASKET. THE CONTACT ... Read more
Fire
Incident date: Dec 21, 2015
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL... Read more
Incident date: Jan 21, 2016
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE REVERSING AT A LOW SPEED, THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTOR NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 38,859.
Incident date: Dec 21, 2015
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN ... Read more
Incident date: Feb 15, 2016
TL* THE CONTACT OWNS A 2001 BUICK REGAL. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT OPENED THE HOOD OF THE VEHICLE AND THE ENGINE COMPARTMENT WAS ON FIRE. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (EN... Read more
Fire
Incident date: Jan 6, 2015
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED. IN ORDER TO CONTINUE DRIVING, THE CONTACT HAD TO USE THE HIGH BEAM LIGHTS TO DRIVE HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE RELAY SWITCH WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) AND STATED TH... Read more
Incident date: Dec 15, 2015
I RECEIVED A LETTER FROM THE NHTSC ABOUT A PROBLEM WITH POSSIBLE OIL LEAK AND FIRE IN MY ENGINE. I WAS INFORMED THAT A REMEDY IS NOT YET AVAILABLE FOR THIS PROBLEM. I HAVE ONLY THIS ONE VEHICLE AND I AM IN FEAR OF A TRAFFIC ACCIDENT.
Incident date: Feb 11, 2016
MY DRIVE BELT BROKE AT 4244 MILES AND WAS COVERED BY GM. IT BROKE AGAIN AT 58K MILES AND GM IS REFUSING TO COVER STATING NORMAL WEAR AND TEAR. IT IS NOT NORMAL FOR A DRIVE BELT TO HAVE TO BE REPLACED TWICE BEFORE 60K MILES. WAS TOLD REGULAR MAINTENANCE RECOMMENDS IT BEING REPLACED AT 50K DUE TO HYBRID ENGINE, BUT OWNER'S MANUAL DOES NOT STATE THIS, JUST STATES TO INSPECT IT. WE JUST HAD TRANSMI... Read more
Incident date: Jan 2, 2016
MY HEAD LIGHTS WOULD NOT WORK, THE INSIDE TIRE LIGHT WOULD NOT GO OFF, ALSO THE OIL LIGHT STAYED ON, HAD THESE CHECKED AND WAS TOLD THE BODY CONTROL MODULE WAS BAD, HAD IT REPLACED. COST $505.76
Incident date: Dec 1, 2015
HOW LONG DOES THE NHTSA ALLOW GM TO FIX RECALL 15757? IT APPEARS THAT GM IS JUST WAITING CONSUMERS OUT BECAUSE OF THE AGE OF VEHICLES, I.E., AFFECTED UNITS ARE PROBABLY BEING TAKEN OUT OF SERVICE AND THE LONGER GM WAITS, MORE OF THEIR RESPONSIBILITY NATURALLY GOES AWAY. I CALLED THE BUICK RECALL HOTLINE AND THEY STATED THAT THEY HAD NO IDEA WHEN A "FIX" WOULD BE ISSUED.
Incident date: Feb 12, 2016
MY CAR SEEMS TO JUST DIE WHILE YOU ARE DRIVING IT THEM YOU HAVE TO PULL OVER AND WAIT A FEW MINS BEFORE IT WILL START AGAIN AND NO BODY SEEMS TO KNOW WHAT THE PROBLEM COULD BE TO YOU
Incident date: Feb 1, 2016
I AM SUBMITTING THIS ON BEHALF OF MY FATHER. WAS INVOLVED IN AN ACCIDENT IN WHICH HIS DRIVER SIDE AIR BAG DIDN'T DEPLOY. NOT SURE WHOM THE MANUFACTURE OF THE AIR BAG IS . ACCORDING TO THE POLICE REPORT MY DAD WAS AT FAULT. SEE PICTURES HE BASICALLY PULLED OUT ON A 4- LANE ROAD AND WAS HIT BY A VEHICLE TRAVELING THE OPPOSITE DIRECTION. THE IMPACT OF THE CRASH WAS PRETTY MUCH DRIVER'S SIDE HEADLIG... Read more
Crash
1 injured
Incident date: Feb 11, 2016
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR BRAKE PADS REPLACEMENT; THE TECHNICIAN STATED THAT THE FRONT SWAY BAR, WHICH CONNECTED BOTH WHEELS OF THE STEERING, WAS CRACKED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 129,000. UPDATED 05/25/18*JB
Incident date: Dec 17, 2015
TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT STATED THAT WHILE PARKED, IT WAS OBSERVED THAT ENGINE OIL WAS LEAKING FROM UNDERNEATH THE VEHICLE ONTO THE GROUND. THE FAILURE OCCURRED CONSTANTLY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLANT) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EX... Read more
Incident date: May 6, 2014
TL* THE CONTACT OWNS A 2006 BUICK TERRAZA. WHEN THE CONTACT ATTEMPTED TO STOP THE VEHICLE, THE BRAKE PEDAL FAILED. THE CONTACT HAD TO RELEASE THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE STABILITY CONTROL WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Incident date: Sep 1, 2015
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 35 MPH, THE HEADLIGHTS SUDDENLY SHUT OFF. APPROXIMATELY 12 SECONDS LATER, THE LIGHTS ILLUMINATED AGAIN. THE NEXT DAY, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V75500 (VISIBILITY). THE VEHICLE WAS TAKEN TO THE DEALER WHO INSTALLED A TEMPORARY REMEDY BECAUSE THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAIL... Read more
Incident date: Feb 1, 2016
2004 BUICK REGAL. CONSUMER WRITES IN REGARDS TO NO PARTS AVAILABLE TO REPAIR EXHAUST MANIFOLD PROBLEM RECALL NOTICE. *SMD
Incident date: Dec 31, 2015
TL* THE CONTACT OWNS A 2000 BUICK REGAL. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDA... Read more
Incident date: Feb 4, 2016
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING 25 MPH, THE VEHICLE LOST POWER STEERING AND BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 124,180.
Incident date: Feb 6, 2016
THE HEADLIGHTS ON MY CAR WORK INTERMITTENTLY. IT HAS BEEN MANY OCCASIONS WHEN WERE DRIVING AT NIGHT AND IN DAYTIME WHEN ALL OF A SUDDEN THE LIGHTS GO OUT. THERE HAS BEEN SEVERAL TIMES AT NIGHT THE LIGHTS HAVE WENT OUT AND WE WEREN'T AWARE THAT THEY WEREN'T ON WHICH IS EXTREMELY DANGEROUS. WHEN THE LIGHTS GO OUT WE HAVE TO UTILIZE THE HIGH BEAMS IN ORDER TO SEE AT NIGHT. THIS FIRST STARTED IN T... Read more
Incident date: Nov 30, 2015
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. WHILE DRIVING, THE VEHICLE STALLED AND THE ENGINE REDUCE WARNING ERROR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FA... Read more
Incident date: Nov 30, 2015
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. WHILE DRIVING, THE VEHICLE STALLED AND THE ENGINE REDUCE WARNING ERROR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FA... Read more
Incident date: Jan 22, 2016
WHEN DRIVING AT NIGHT ALL LIGHTS GO OUT, INTERIOR AND DRIVING LIGHTS, RESUMING WHEN CLICKING BRIGHT LIGHT SWITCH. DRIVING AT 65 MPH.
Incident date: Jan 22, 2016
WHEN DRIVING AT NIGHT ALL LIGHTS GO OUT, INTERIOR AND DRIVING LIGHTS, RESUMING WHEN CLICKING BRIGHT LIGHT SWITCH. DRIVING AT 65 MPH.
Incident date: Jan 12, 2016
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE WINDSHIELD HAD A SMALL CRACK THAT WAS EXPANDING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. CAUSES OF FAILURE : BODY FLEX AS TOLD TO ME FROM AUTO SHOPS. AUTO GLASS SHOPS. DEFECT FROM FACTORY / GENERAL ... Read more
Incident date: Mar 20, 2015
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE ATTEMPTING TO TURN ON THE HEADLAMPS, THEY FAILED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAIL... Read more
Incident date: Feb 8, 2016
IN COLD WEATHER CAR WON'T START CHECKED THE LIGHTS WHEN I TURN THE CAR ON IT READS, VOLT AND TEMP OBVIOUSLY BATTERY PROBLEMS. I GOT A NEW BATTERY WHEN I GOT THE CAR... I GOT A JUMP FROM RANDOM PERSON NEXT TO MY JOB AND CAR STARTED RIGHT UP IN LIKE 2 MINUTES AND I WENT HOME.
Incident date: Feb 8, 2016
IN COLD WEATHER CAR WON'T START CHECKED THE LIGHTS WHEN I TURN THE CAR ON IT READS, VOLT AND TEMP OBVIOUSLY BATTERY PROBLEMS. I GOT A NEW BATTERY WHEN I GOT THE CAR... I GOT A JUMP FROM RANDOM PERSON NEXT TO MY JOB AND CAR STARTED RIGHT UP IN LIKE 2 MINUTES AND I WENT HOME.
Incident date: Feb 8, 2016
IN COLD WEATHER CAR WON'T START CHECKED THE LIGHTS WHEN I TURN THE CAR ON IT READS, VOLT AND TEMP OBVIOUSLY BATTERY PROBLEMS. I GOT A NEW BATTERY WHEN I GOT THE CAR... I GOT A JUMP FROM RANDOM PERSON NEXT TO MY JOB AND CAR STARTED RIGHT UP IN LIKE 2 MINUTES AND I WENT HOME.
Incident date: Dec 15, 2015
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT SMELLED A STRONG ODOR OF BURNING ENGINE OIL INSIDE AND OUTSIDE THE VEHICLE. THE ENGINE OIL WAS VISIBLE ON THE GROUND. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME F... Read more