Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: Dec 14, 2015
TL* THE CONTACT OWNS A 2000 BUICK REGAL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 015V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Feb 27, 2016
TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V701000 (ENGINE) AND 00099V356 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Feb 27, 2016
TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V701000 (ENGINE) AND 00099V356 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Dec 1, 2015
1999 BUICK REGAL. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO REPAIR EXHAUST MANIFOLD RECALL NOTICE. *SMD
Incident date: Mar 15, 2016
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING AT 60 MPH AND EXITING THE FREEWAY, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE EXPERIENCED A FAILURE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE F... Read more
Incident date: May 1, 2015
OUR 2005 BUICK RAINIER STARTED ACTING UP THIS PAST SUMMER WHEN THE BLOWER STAYED ON WHEN CAR SHUT OFF..NOW WHEN WE TURN ON THE HEATER ON THE CAR HESITATES AND STALLS OUT WHILE DRIVING! THE VOLT GAUGE IS MAXED OUT...THE PASSENGER WINDOW DOESN'T WORK NOW? NOW THE BLOWER DOESN'T WORK UNLESS I FOOL WITH WIRES IN THE GLOVEBOX GOING TO SOME BLACK BOX? I ALSO NOTICED FRONT HEADLIGHT ALWAYS FLICKERS WHEN ... Read more
Incident date: May 1, 2015
OUR 2005 BUICK RAINIER STARTED ACTING UP THIS PAST SUMMER WHEN THE BLOWER STAYED ON WHEN CAR SHUT OFF..NOW WHEN WE TURN ON THE HEATER ON THE CAR HESITATES AND STALLS OUT WHILE DRIVING! THE VOLT GAUGE IS MAXED OUT...THE PASSENGER WINDOW DOESN'T WORK NOW? NOW THE BLOWER DOESN'T WORK UNLESS I FOOL WITH WIRES IN THE GLOVEBOX GOING TO SOME BLACK BOX? I ALSO NOTICED FRONT HEADLIGHT ALWAYS FLICKERS WHEN ... Read more
Incident date: Sep 15, 2015
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL C... Read more
Incident date: Nov 19, 2015
WHEN VEHICLE IS PARKED YOU CAN SMELL GASOLINE CAN PARK CAR IN GARAGE DUE TO OUR WATER HEATER RECEIVED NOTICE FROM G M IN NOVEMBER 2015 (G M SPECIAL COVERAGE PROGRAM,14423) CAN'T GET NOWHERE WITH G M SINCE NOVEMBER 2015
Incident date: Mar 21, 2015
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEEDS DURING NIGHT; THE HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE HDM AND THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERI... Read more
Incident date: Sep 7, 2015
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE REMEDY WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Mar 13, 2016
TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. WHILE DRIVING 10 MPH AND MAKING A RIGHT TURN, THE STEERING SEIZED WITHOUT WARNING. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP AND RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED... Read more
Incident date: Mar 8, 2016
ON THE EARLY MORNING OF 03/08/2016 AROUND 5:50AM ON MY WAY TO WORK, THE CAR LOST ALL POWER AS I WAS TRYING TO TURN LEFT ON TO A COUNTY ROAD. I WAS ABLE TO STEER THE CAR OUT OF TRAFFIC COMING FROM THE OPPOSITE DIRECTION AND ALMOST WENT DOWN THE DITCH DUE TO THE STEERING WAS VERY HARD TO TURN. I PUT THE CAR IN NEUTRAL AND RESTART THE CAR CONTINUING TO GET TO MY DESTINATION. AT THE NEXT INTERSECTION,... Read more
Incident date: Mar 8, 2016
ON THE EARLY MORNING OF 03/08/2016 AROUND 5:50AM ON MY WAY TO WORK, THE CAR LOST ALL POWER AS I WAS TRYING TO TURN LEFT ON TO A COUNTY ROAD. I WAS ABLE TO STEER THE CAR OUT OF TRAFFIC COMING FROM THE OPPOSITE DIRECTION AND ALMOST WENT DOWN THE DITCH DUE TO THE STEERING WAS VERY HARD TO TURN. I PUT THE CAR IN NEUTRAL AND RESTART THE CAR CONTINUING TO GET TO MY DESTINATION. AT THE NEXT INTERSECTION,... Read more
Incident date: Mar 8, 2016
ON THE EARLY MORNING OF 03/08/2016 AROUND 5:50AM ON MY WAY TO WORK, THE CAR LOST ALL POWER AS I WAS TRYING TO TURN LEFT ON TO A COUNTY ROAD. I WAS ABLE TO STEER THE CAR OUT OF TRAFFIC COMING FROM THE OPPOSITE DIRECTION AND ALMOST WENT DOWN THE DITCH DUE TO THE STEERING WAS VERY HARD TO TURN. I PUT THE CAR IN NEUTRAL AND RESTART THE CAR CONTINUING TO GET TO MY DESTINATION. AT THE NEXT INTERSECTION,... Read more
Incident date: Jan 13, 2016
WITHIN THE PASSED 2 MONTHS I HAVE BEEN EXPERIENCING "HARD SHIFTS". VERY PRONOUNCED JOLT/JERK WHEN ACCELERATING AFTER A FULL STOP OR DECELERATING TO COME TO A STOP. JUST RESEARCHED ON THIS SITE AND FOUND MANY OTHER CONSUMERS WITH 2004 LESABRE'S EXPERIENCING SAME SITUATION. HAS TO DO WITH INFERIOR PRESSURE CONTROL SOLENOID AND/OR SHIFT SOLENOIDS. APPARENTLY GM HAS REFUSED TO RECALL AND REPLACE DU... Read more
Incident date: Jan 13, 2016
WITHIN THE PASSED 2 MONTHS I HAVE BEEN EXPERIENCING "HARD SHIFTS". VERY PRONOUNCED JOLT/JERK WHEN ACCELERATING AFTER A FULL STOP OR DECELERATING TO COME TO A STOP. JUST RESEARCHED ON THIS SITE AND FOUND MANY OTHER CONSUMERS WITH 2004 LESABRE'S EXPERIENCING SAME SITUATION. HAS TO DO WITH INFERIOR PRESSURE CONTROL SOLENOID AND/OR SHIFT SOLENOIDS. APPARENTLY GM HAS REFUSED TO RECALL AND REPLACE DU... Read more
Incident date: Mar 10, 2016
THE CAR ONLY HAS 20,000 MILES ON IT. I WENT TO THE GROCERY AND DRUG STORE WHICH IS ONLY 4 MILES FROM MY HOME. I PULLED INTO THE GARAGE AND NOTICED THE FAN WAS RUNNING (ENGINE FAN) HARD. BUT ASSUMED IT WAS NORMAL FOR ANY CAR TO COOL DOWN THE ENGINE. I WENT IN THE HOUSE AND THE FAN HAD STOPPED ON THE CAR. I HAD TO GO BACK INTO THE GARAGE ABOUT 10 MINUTES LATER AND THE CAR FAN WAS ON AGAIN! A BLOW... Read more
Incident date: Mar 10, 2016
THE CAR ONLY HAS 20,000 MILES ON IT. I WENT TO THE GROCERY AND DRUG STORE WHICH IS ONLY 4 MILES FROM MY HOME. I PULLED INTO THE GARAGE AND NOTICED THE FAN WAS RUNNING (ENGINE FAN) HARD. BUT ASSUMED IT WAS NORMAL FOR ANY CAR TO COOL DOWN THE ENGINE. I WENT IN THE HOUSE AND THE FAN HAD STOPPED ON THE CAR. I HAD TO GO BACK INTO THE GARAGE ABOUT 10 MINUTES LATER AND THE CAR FAN WAS ON AGAIN! A BLOW... Read more
Incident date: Feb 18, 2015
TL* THE CONTACT OWNED A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 3 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP. THE CONTACT STATED THAT PUNCTURE WOUNDS WERE PRESENT AND WERE BELIEVED TO BE METAL FRAGMENTS FROM THE AIR BAGS. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NO... Read more
Crash
2 injured
Incident date: Feb 10, 2016
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE CONTACT NOTICED A BURNING ODOR COMING THROUGH THE AIR VENTS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE... Read more
Fire
Incident date: Dec 13, 2011
2000 BUICK REGAL. CONSUMER WRITES IN REGARDS TO VEHICLE VALVE COVER GASKET RECALL NOTICE REPAIRS. *SMD THE CONSUMER STATED HE/SHE PAID TO HAVE THE VALVE COVER GASKETS REPLACED TWICE. THE FIRST TIME WAS ON DECEMBER 13,2011 AND THE SECOND TIME WAS MARCH 25, 2013 PRIOR TO RECEIVING THE RECALL NOTICE DATED DECEMBER 2015. *JB
Incident date: Jul 1, 2014
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE WOULD LOSE POWER AND THE ENGINE LOSING POWER WARNING MESSAGE ILLUMINATED. ON ANOTHER OCCASION, THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE START TO LOSE POWER. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS TAKEN TO THE DEALER ... Read more
Incident date: Dec 18, 2015
TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT STATED THAT THERE WAS A PRESENCE OF AN OIL LEAK WHICH PROGRESSED WITHOUT WARNING. THE CONTACT NOTICED A PUDDLE UNDER THE VEHICLE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE DEALER WAS UNABLE TO SUPPLY THE PART FOR SEVERAL MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE MANUFA... Read more
Incident date: Dec 18, 2015
TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT STATED THAT THERE WAS A PRESENCE OF AN OIL LEAK WHICH PROGRESSED WITHOUT WARNING. THE CONTACT NOTICED A PUDDLE UNDER THE VEHICLE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE DEALER WAS UNABLE TO SUPPLY THE PART FOR SEVERAL MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE MANUFA... Read more
Incident date: Mar 9, 2016
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE SUN ROOF DEVELOPED A LEAK. THE INTERIOR UPHOLSTERY SUSTAINED DAMAGES AND WATER LEAKED INTO THE CENTER CONSOLE, WHICH CAUSED FAILURES TO THE ELECTRICAL COMPONENTS. THE VEHICLE WAS TAKEN TO BE DIAGNOSED FOR THE FAILURE. THE CONTACT WAS INFORMED THAT THE DRAINAGE HOSES NEEDED TO BE CLEARED OF DEBRIS. THE DRAINAGE HOSES WERE CLEARE... Read more
Incident date: Feb 29, 2016
TL* THE CONTACT OWNS A 2006 BUICK TERRAZA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE JERKED AND DECELERATED. THE CHECK ENGINE, ABS, AND STABILITRAK WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE STARTED VEERING TO THE SIDE. THE CONTACT PULLED THE VEHICLE OVER AND TURNED OFF THE ENGINE. THE CONTACT RESTARTED THE VEHICLE AFTER APPROXIMATELY 15 MINUTES AND IT WOULD NOT... Read more
Incident date: Feb 29, 2016
TL* THE CONTACT OWNS A 2006 BUICK TERRAZA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE JERKED AND DECELERATED. THE CHECK ENGINE, ABS, AND STABILITRAK WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE STARTED VEERING TO THE SIDE. THE CONTACT PULLED THE VEHICLE OVER AND TURNED OFF THE ENGINE. THE CONTACT RESTARTED THE VEHICLE AFTER APPROXIMATELY 15 MINUTES AND IT WOULD NOT... Read more
BUICK
RENDEZVOUS
(2002) - POWER TRAIN
Mar 10, 2016
Incident date: Mar 2, 2016
VEHICLE GAVE NO KIND OF NOTICE JUST STARTED JUMPING OUT OF GEAR GOING DOWN THE MAIN ROAD. IT WILL JUMP IN AND OUT OF GEAR AND JUST STOPS SHIFTING. HAVE TO TURN ENGINE OFF THEN BACK ON FOR IT TO GO BACK INTO GEAR AND SOMETIMES THAT STILL DOES NOT WORK. ALMOST GOT HIT FROM THE REAR BECAUSE IT JUMPED OUT OF GEAR.
Incident date: Mar 7, 2016
WHEN DRIVING AT VERY LOW SPEEDS THE STEERING BINDS AND/OR LOCKS UP CAUSING THE VEHICLE TO STOP TURNING. WITH EXTRA APPLIED STRENGTH THE STEERING SUDDENLY TURNS CAUSING A SEVERE JERK IN THE CAR'S TURNING MOTION. THERE HAVE BEEN SEVERAL NEAR MISSES, TELEPHONE POLE ON 03/07/16, IT HAPPENS VERY UNEXPECTEDLY. OVER THE PAST WEEKS THE PROBLEM HAS INCREASED TO HAPPENING AT MOST EVERY PARKING LOT, SLOW TUR... Read more
Incident date: Feb 9, 2016
TL* THE CONTACT OWNS A 1999 BUICK REGAL. WHEN REMOVING THE REAR PASSENGER SEAT, IT WAS DISCOVERED THAT THE SEAT BELT WAS NOT PROPERLY ANCHORED TO THE BOLT THAT CONNECTED THE SEAT BELT BUCKLE TO THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND DIAGNOSED. THE CONTACT SCREWED A NUT TO ATTACH THE BOLT THAT ANCHORED THE SEAT BELT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIM... Read more
Incident date: Jul 15, 2015
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE JERKED. IN ADDITION, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE SPARK PLUG WIRES HAD CAUGHT FIRE AND THERE WAS OIL LEAKING FROM THE VALVE COVER GASKET. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE... Read more
Fire
1 injured
Incident date: Mar 1, 2014
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO HOLD THE BRAKE FLUID. BRAKE FLUID LEAKED FROM UNDERNEATH THE BODY OF THE VEHICLE. THE BRAKES FAILED TO STOP THE VEHICLE PROPERLY. THE BRAKE PEDAL NEEDED TO BE DEPRESSED IN A PULSE LIKE MANNER IN ORDER TO STOP THE VEHICLE PROPERLY. THE BRAKE PEDAL TRAVELED TO THE FLOOR OCASSIONALLY. THE CONTACT TOOK THE VEHIC... Read more
Incident date: Jun 22, 2014
2007 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO VEHICLE LOW BEAM HEADLIGHTS RECALL REPAIRS. *LD THE CONSUMER RECEIVED A RECALL NOTICE IN JANUARY 2015, FOR THE EXACT PROBLEM HE PAID TO HAVE FIXED ON JUNE 26, 2014. THE CONSUMER HAS SINCE SOLD THE VEHICLE. *JB
Incident date: Oct 12, 2015
2004 BUICK REGAL. CONSUMER WRITES IN REGARDS TO DROPS OF ENGINE OIL DEPOSIT ON EXHAUST MANIFOLD RECALL NOTICE. *LD ACCORDING TO THE REPAIR INVOICE, THE MULTI-FUNCTION SWITCH WAS REPLACED. *JB
Incident date: Oct 12, 2015
2004 BUICK REGAL. CONSUMER WRITES IN REGARDS TO DROPS OF ENGINE OIL DEPOSIT ON EXHAUST MANIFOLD RECALL NOTICE. *LD ACCORDING TO THE REPAIR INVOICE, THE MULTI-FUNCTION SWITCH WAS REPLACED. *JB
Incident date: Mar 7, 2016
TL* THE CONTACT OWNED A 2002 BUICK REGAL. THE CONTACT STATED THAT AS SOON AS THE VEHICLE WAS PARKED, IT IMMEDIATELY CAUGHT ON FIRE. A POLICE AND A FIRE REPORT WERE FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE... Read more
Fire
Incident date: Apr 8, 2015
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH, STARTER RELAY, AND STARTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MIL... Read more
Incident date: Mar 1, 2016
"TAKATA RECALL" VERY HARD TO STEER AND STEERING WHEELS LOCKS UP FEELS LIKE THE VEHICLE WILL NOT MOVE WHEN YOU NEED IT. I AM SCARED THAT AS I AM TURNING THE STEERING WHEEL WILL LOCK ALSO HAS A BAD LEAK AND THE BELT FEELS LIKE IT WILL POP. MY VEHICLE WAS IN MOTION DRIVING DOWN THE STREET AND AT ANOTHER TIME I WAS TRYING TO PARK.
Incident date: Oct 26, 2015
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION... Read more
Incident date: Mar 1, 2014
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE AIR BAG MODULE FAILED. THE VEHICLE WAS REPAIRED AND THE FRONT PASSENGER SIDE AIR BAG MODULE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 58,000. UPDATED 05/03/16*LJ... Read more
Incident date: Mar 7, 2016
TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRI... Read more
Incident date: Mar 5, 2016
CAR STALLS WHILE DRIVING ON THE HIGHWAY, TREMENDOUSLY DANGEROUS TO MY FAMILY AND OTHER DRIVERS. THIS HAPPENS WITHOUT WARNING AND NO CHECK ENGINE LIGHTS, THE CAR BECOMES COMPLETELY UNRESPONSIVE BUT ALL THE LIGHTS ARE STILL ON. THIS SCENARIO IS HAZARDOUS TO THE TRAVELING PUBLIC ON ALL ROADWAYS!
Incident date: Feb 22, 2016
MY 2008 BUICK ENCLAVE HAD THE TRANSMISSION GO OUT AT AT 135,000 AS WE WERE TRAVELING HOME FROM MY PARENTS HOUSE AND LEFT US STRANDED ABOUT 60 MILES FROM HOME. AFTER THIS HAPPENED I LOOKED ONLINE AND SEEN THAT THIS HAS BEEN A PROBLEM FOR OTHERS AS WELL. NOW AT 148,000 THE TIMING CHAIN IS STRETCHED AND CAUSED THE STABILITRACK AND TRACTION CONTROL WARNING TO COME ON AND OFF, EVEN THOUGH THERE WAS N... Read more
Incident date: Feb 22, 2016
MY 2008 BUICK ENCLAVE HAD THE TRANSMISSION GO OUT AT AT 135,000 AS WE WERE TRAVELING HOME FROM MY PARENTS HOUSE AND LEFT US STRANDED ABOUT 60 MILES FROM HOME. AFTER THIS HAPPENED I LOOKED ONLINE AND SEEN THAT THIS HAS BEEN A PROBLEM FOR OTHERS AS WELL. NOW AT 148,000 THE TIMING CHAIN IS STRETCHED AND CAUSED THE STABILITRACK AND TRACTION CONTROL WARNING TO COME ON AND OFF, EVEN THOUGH THERE WAS N... Read more
Incident date: Jan 15, 2013
TL* THE CONTACT OWNED A 2000 BUICK REGAL. THE CONTACT STATED THAT WHEN THE DRIVER EXITED THE VEHICLE AND ENTERED A BUILDING, THE DRIVER WAS INFORMED THAT THE VEHICLE WAS ON FIRE IN THE PARKING LOT. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS ... Read more
Fire
Incident date: Mar 2, 2016
CAR DIED WHILE IN MOTION; EVERYTHING SHUT OFF INCLUDING POWER STEERING WHICH CAUSED ME TO SIT IN MIDDLE OF INTERSECTION. ANOTHER VEHICLE CAME CLOSE TO RUNNING INTO ME. MECHANIC CHECKED EVERYTHING AND SAID IT'S A FAULTY IGNITION SWITCH.
Incident date: Mar 4, 2015
TL* THE CONTACT OWNS A 2006 BUICK RAINIER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVA... Read more
Incident date: Aug 5, 2014
TL* THE CONTACT OWNED A 2000 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS PARKED APPROXIMATELY 10 FEET FROM THE RESIDENCE WHEN A FIRE STARTED FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS PRESENT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF FAILURE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) IN DECEMBER OF 2... Read more
Fire
Incident date: Aug 5, 2014
TL* THE CONTACT OWNED A 2000 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS PARKED APPROXIMATELY 10 FEET FROM THE RESIDENCE WHEN A FIRE STARTED FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS PRESENT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF FAILURE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) IN DECEMBER OF 2... Read more
Fire