Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: Apr 21, 2016
TAKATA RECALL: THE STABILLITRAK LIGHT ON CONTINUOUSLY. DIAGNOSTIC BY ONSTAR, SUGGEST I TAKE CAR IN TO GM SERVICE CENTER TO CHECK AIR BAGS VISITED GM SERVICE CENTER ON04/22/16. FINDINGS: MULTI CODES. CORRECTED. NOTE: THE STABILLITRAK LIGHT CAME ON AFTER I STARTED ENGINE, AND STAYED ON WHILE I WAS DRIVING FOR APPROXIMATELY 1/2 MILE.(CITY STREET) SHUT OFF ENGINE, AND RESTARTED LIGHTS WENT OF. PROBLE... Read more
Incident date: Apr 2, 2016
AIRBAGS DID NOT DEPLOY. DAMAGE TO FRONT OF VEHICLE SUSTAINED AT LEAST 20MPH DOWN TO MINIMUM 16MPH TRAVELING BUT MAKING A LEFT TURN. BUICK HIT ONCOMING CAR IN A NEAR FRONT ON COLLISION. BUICK'S FRONT DAMAGED BY A PUNCH THAT DROVE INTO THE ENGINE (CORNER OF ONCOMING VEHICLE HIT OUR VEHICLE JUST OFF CENTER TOWARD DRIVER SIDE) AND RESULTING IN A NEAR FRONT ON COLLISION, FROM INSPECTION BY ADJUSTER, AN... Read more
Crash
1 injured
Incident date: Apr 2, 2016
AIRBAGS DID NOT DEPLOY. DAMAGE TO FRONT OF VEHICLE SUSTAINED AT LEAST 20MPH DOWN TO MINIMUM 16MPH TRAVELING BUT MAKING A LEFT TURN. BUICK HIT ONCOMING CAR IN A NEAR FRONT ON COLLISION. BUICK'S FRONT DAMAGED BY A PUNCH THAT DROVE INTO THE ENGINE (CORNER OF ONCOMING VEHICLE HIT OUR VEHICLE JUST OFF CENTER TOWARD DRIVER SIDE) AND RESULTING IN A NEAR FRONT ON COLLISION, FROM INSPECTION BY ADJUSTER, AN... Read more
Crash
1 injured
Incident date: May 5, 2016
OUR LOW BEAM LIGHTS QUIT WORKING WITHOUT WARNING. SOMETIMES THEY COME BACK ON AT OTHER TIMES THEY DO NOT AND YOU HAVE TO HIT THE HIGH BEAMS OR EVEN THE FOG LIGHTS. NOT A GOOD THING TO HAPPEN. CAR IS ALWAYS IN MOTION AT NIGHT WHEN FAILURE HAPPENS. THIS HAS HAPPENED MANY TIMES OVER LAST COUPLE OF YEARS. NOT SURE HOW MANY TIMES. NOT ALWAYS NOTICEABLE DEPENDING ON IF YOU ARE IN CITY LIGHTING OR IN COU... Read more
Incident date: Apr 18, 2016
IF I REMOTE START MY CAR IT DOESN'T CUT ON AND FOR THE LAST FEW WEEKS MY CAR HASN'T BEEN STARTING INSTANTLY OR I HAVE TO TRY NUMEROUS TIMES TO GET IT TO START, WHEN IT DOES START ALL THE PANEL LIGHTS STAY ON, THE HAZARD LIGHTS COME ON WITHOUT ME TURNING THEM ON AS WELL AS THE WINDSHIELD WIPERS. MY REARVIEW CAMERA GOES BLACK IN THE MIDDLE OF ME BACKING OUT AND TURNS BACK ON ONCE I PLACE THE VEHICLE... Read more
Incident date: Apr 18, 2016
IF I REMOTE START MY CAR IT DOESN'T CUT ON AND FOR THE LAST FEW WEEKS MY CAR HASN'T BEEN STARTING INSTANTLY OR I HAVE TO TRY NUMEROUS TIMES TO GET IT TO START, WHEN IT DOES START ALL THE PANEL LIGHTS STAY ON, THE HAZARD LIGHTS COME ON WITHOUT ME TURNING THEM ON AS WELL AS THE WINDSHIELD WIPERS. MY REARVIEW CAMERA GOES BLACK IN THE MIDDLE OF ME BACKING OUT AND TURNS BACK ON ONCE I PLACE THE VEHICLE... Read more
Incident date: Jan 23, 2015
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE F... Read more
Incident date: Jan 26, 2016
CAR WITH 51,187 MILES HAD TO HAVE STEERING GEAR REPLACED AND FLUSH AND BLEED SYSTEM. OWNER HEARD A WHINE IN IN THE POWER STEERING WHEN TURNING. AT A COST OF 1,193.76 + TAX. NEVER HEARD OF SUCH A THING WITH THAT FEW MILES ON A VEHICLE.
BUICK
RENDEZVOUS
(2003) - ELECTRICAL SYSTEM
May 5, 2016
Incident date: Apr 27, 2016
TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. WHILE DRIVING ANY SPEED, THE FUEL GAUGE FAILED TO PROVIDE AN ACCURATE READING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 191,186.
Incident date: May 5, 2016
WHILE STATIONARY AND IN MOTION ON HIGHWAY AND ON CITY STREETS WHEN THE TURN SIGNAL ISTURNED ON THE VEHICLE SHUTS OFF, AND WHEN ATTEMPTING TO RESTART VEHICLE WITH TURN SIGNALS OFF THE ELECTRONICS FLASH AS IF THEY ARE CONNECTED TO FLASHER RELAY
Incident date: May 5, 2016
WHILE STATIONARY AND IN MOTION ON HIGHWAY AND ON CITY STREETS WHEN THE TURN SIGNAL ISTURNED ON THE VEHICLE SHUTS OFF, AND WHEN ATTEMPTING TO RESTART VEHICLE WITH TURN SIGNALS OFF THE ELECTRONICS FLASH AS IF THEY ARE CONNECTED TO FLASHER RELAY
Incident date: May 5, 2016
WHILE STATIONARY AND IN MOTION ON HIGHWAY AND ON CITY STREETS WHEN THE TURN SIGNAL ISTURNED ON THE VEHICLE SHUTS OFF, AND WHEN ATTEMPTING TO RESTART VEHICLE WITH TURN SIGNALS OFF THE ELECTRONICS FLASH AS IF THEY ARE CONNECTED TO FLASHER RELAY
Incident date: May 5, 2016
WHILE STATIONARY AND IN MOTION ON HIGHWAY AND ON CITY STREETS WHEN THE TURN SIGNAL ISTURNED ON THE VEHICLE SHUTS OFF, AND WHEN ATTEMPTING TO RESTART VEHICLE WITH TURN SIGNALS OFF THE ELECTRONICS FLASH AS IF THEY ARE CONNECTED TO FLASHER RELAY
Incident date: May 5, 2016
WHILE STATIONARY AND IN MOTION ON HIGHWAY AND ON CITY STREETS WHEN THE TURN SIGNAL ISTURNED ON THE VEHICLE SHUTS OFF, AND WHEN ATTEMPTING TO RESTART VEHICLE WITH TURN SIGNALS OFF THE ELECTRONICS FLASH AS IF THEY ARE CONNECTED TO FLASHER RELAY
Incident date: May 2, 2016
THE CAR WAS BOUGHT BRAND NEW IN 2013. MY WARRANTY EXPIRED 2 MONTHS AGO. THE CAR HAS ONLY 27K MILES. ALREADY THE POWER STEERING FLUID LINE BROKE AND LEAKING, CAUSING VERY UNSAFE STEERING MANIPULATION. THE BRAKE CALIPERS HAVE FAILED AND LEAKING BRAKE FLUID AGAIN CAUSING UNSAFE DRIVING CONDITIONS. BUICK WILL NOT FIX THESE ISSUES, WHICH CLEARLY ARE A RESULT OF POOR QUALITY.
Incident date: May 2, 2016
THE CAR WAS BOUGHT BRAND NEW IN 2013. MY WARRANTY EXPIRED 2 MONTHS AGO. THE CAR HAS ONLY 27K MILES. ALREADY THE POWER STEERING FLUID LINE BROKE AND LEAKING, CAUSING VERY UNSAFE STEERING MANIPULATION. THE BRAKE CALIPERS HAVE FAILED AND LEAKING BRAKE FLUID AGAIN CAUSING UNSAFE DRIVING CONDITIONS. BUICK WILL NOT FIX THESE ISSUES, WHICH CLEARLY ARE A RESULT OF POOR QUALITY.
Incident date: Mar 18, 2016
OVER THE PAST SEVERAL MONTHS, WHILE DRIVING, THE SERVICE STABILITRAK WARNING LIGHT COMES ON; THE ABS & PARK ASSIST LIGHTS FLASH ON AND OFF; MY RPM, SPEEDOMETER, & TEMPERATURE GAUGES GO HAYWIRE; AND THE ENGINE LOSES POWER CAUSING THE CAR TO JERK. I NEVER KNOW WHEN THIS WILL HAPPEN. ON 3/18/16, I WAS PUT IN A DANGEROUS SITUATION WHEN THIS HAPPENED WHILE DRIVING ACROSS THE STATE OF FLORIDA ON A 2 LAN... Read more
Incident date: Mar 18, 2016
OVER THE PAST SEVERAL MONTHS, WHILE DRIVING, THE SERVICE STABILITRAK WARNING LIGHT COMES ON; THE ABS & PARK ASSIST LIGHTS FLASH ON AND OFF; MY RPM, SPEEDOMETER, & TEMPERATURE GAUGES GO HAYWIRE; AND THE ENGINE LOSES POWER CAUSING THE CAR TO JERK. I NEVER KNOW WHEN THIS WILL HAPPEN. ON 3/18/16, I WAS PUT IN A DANGEROUS SITUATION WHEN THIS HAPPENED WHILE DRIVING ACROSS THE STATE OF FLORIDA ON A 2 LAN... Read more
Incident date: Mar 18, 2016
OVER THE PAST SEVERAL MONTHS, WHILE DRIVING, THE SERVICE STABILITRAK WARNING LIGHT COMES ON; THE ABS & PARK ASSIST LIGHTS FLASH ON AND OFF; MY RPM, SPEEDOMETER, & TEMPERATURE GAUGES GO HAYWIRE; AND THE ENGINE LOSES POWER CAUSING THE CAR TO JERK. I NEVER KNOW WHEN THIS WILL HAPPEN. ON 3/18/16, I WAS PUT IN A DANGEROUS SITUATION WHEN THIS HAPPENED WHILE DRIVING ACROSS THE STATE OF FLORIDA ON A 2 LAN... Read more
Incident date: Jan 2, 2016
I HAVE PROBLEM WITH THE TURBOCHARGER
Incident date: May 2, 2009
DASHBOARD SEPARATED. I MENTIONED TO DEALER WHEN I PURCHASED IN 2009. THEY PUSHED TOGETHER BUT IT CAME UNDONE.I HAVE A COVER OVER DASH SO AS NOT TO SEE SEPARATION. MY CONCERN IS MY AIRBAGS. WILL THIS CAUSE A DANGER TO ANNEARLY DEPLOYMENT. WAS NOT CONCERNED PRIOR TO RECALL OF AIRBAGS.
Incident date: May 2, 2016
2015 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT END COLLISION ALERT SYSTEM IS DEFECTIVE AND DOES NOT FUNCTION IN ACCORDANCE WITH OPERATIONAL CRITERIA AS SET FORTH IN THE OWNER'S MANUAL. *SMD THE CONSUMER STATED HE AS WELL AS THE SALES AND SERVICE PERSONNEL REPEATEDLY ATTEMPTED TO TEST THE WARNING SYSTEM. HOWEVER, ALL INITIAL TESTING WAS UNSUCCESSFUL AS THERE WERE NO YELLOW OR RED... Read more
Incident date: Jan 4, 2016
2006 BUICK LACROSSE. CONSUMER REQUESTS REIMBURSEMENT FOR LOW-BEAM HEADLAMPS RECALL NOTICE REPAIRS. *SMD THE CONSUMER STATED THE LOW BEAM HEADLIGHTS WENT OUT. THE HEADLIGHTS WOULD ONLY WORK ON HIGH BEAM. THE HEADLAMP SWITCH WAS REPLACED. *JB
Incident date: Apr 27, 2016
TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE WOULD LIFT, BUT FALL INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Incident date: Apr 30, 2016
ON TWO OCCASIONS, THE HEADLIGHTS STOPPED WORKING WHILE I WAS DRIVING AT NIGHT. BOTH TIMES OCCURRED WHEN I WAS DRIVING UNDER 35 MILES PER HOUR AND HAD BEEN DRIVING FOR LESS THAN FIVE MILES. THE FIRST TIME (FEBRUARY 2016), I STOPPED, TURNED THE CAR OFF AND BACK ON AND THE LIGHTS CAME BACK ON. THE SECOND TIME (APRIL, 2016), I STOPPED, TURNED OFF THE IGNITION AND TURNED IT BACK ON. THE LIGHTS DI... Read more
Incident date: Apr 27, 2016
TL* THE CONTACT OWNS A 2016 BUICK CASCADA (NA). WHEN THE CONTACT STARTED THE VEHICLE, THE FRONT CAMERA EXPERIENCED A FAILURE AND SEVERAL SAFETY FEATURES WERE DISABLED IN THE VEHICLE. THE DEALER DIAGNOSED THAT A SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9.
Incident date: Feb 13, 2016
WHILE APPROACHING AN INTERSECTION AT APPROXIMATELY 35 MPH MY 2011 BUICK REGAL WITH LESS THAN 48,000 COMPLETELY STALLED OUT. NO WARNING AT ALL. ALL THE LIGHTS WERE ON IN THE DASH INCLUDING A STABILI TRAC. LIGHT AND A MESSAGE THAT READ ENGINE POWER REDUCED. I THEN BLARED MY HORN AND CRUISED THRU THE INTERSECTION ON A RED LIGHT THANKFUL IT JUST TURNED RED AND OPPOSING TRAFFIC HADN'T STARTED ACROSS YE... Read more
Incident date: Mar 20, 2012
TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE REAR LIFT GATE RELEASED AND OPENED INDEPENDENTLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WITH CAUTION. THE LIFT GATE SAFETY LOCK WAS ENGAGED TO SECURE THE DOOR IN A CLOSED POSITION. AFTER A PERIOD, THE SAFETY LOCK FAILED TO OPERATE. THE FAILURE RECURRED WHEN DRIVING AT VARIOUS... Read more
Incident date: Apr 28, 2016
TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT THE FRONT ROTORS ON BOTH SIDES HAD RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS REPAIRED. NO FURTHER DETAILS WERE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,704.
Incident date: Apr 28, 2016
MY 2011 BUICK ENCLAVE "POWER STEERING RACK" WAS FOUND LEAKING FLUID DURING A ROUTINE OIL CHANGE AT MY DEALERSHIP, BURNS GMC, BUICK DEALER IN MARLTON, N.J.. MY 2011 BUICK ENCLAVE ONLY HAS 57000 MILES ON IT. IT COST ME $1200.00 TO GET REPAIRED. THERE IS A "CLASS ACTION LAW SUIT" FILED AGAINST GM FOR THIS SAME PROBLEM. GM SHOULD RECALL THESE VEHICLES LISTED IN THE LAW SUIT AND REPAIR THEM FREE OF CHA... Read more
Incident date: Dec 1, 2015
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT NOTICED A BURNING ODOR, ABNORMAL POPPING SOUND, AND BLACK SMOKE FROM THE ENGINE COMPARTMENT. IN ADDITION THE VEHICLE COULD NOT BE STARTED. THE VEHICLE WAS PLACED INTO NEUTRAL AND PUSHED TO THE CONTACT'S RESIDENCE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAI... Read more
Fire
Incident date: Nov 15, 2015
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. ... Read more
Incident date: Jan 16, 2016
TL* THE CONTACT OWNS A 2002 BUICK REGAL. AFTER THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE OIL PAN GASKET, VALVE COVER GASKET SET, AND SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGIN... Read more
Incident date: Apr 24, 2016
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. AFTER THE VEHICLE WAS SHUT OFF, THE HEADLIGHTS REMAINED ILLUMINATED FOR OVER AN HOUR WITHOUT WARNING. THE CONTACT NOTICED A BURNING ODOR EMITTING FROM THE VEHICLE AND DISCOVERED THAT THE HEAD LAMP DRIVER MODULE, LOCATED IN THE FUSE BOX, WAS MELTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE HEAD LAMP MODULE NEEDED TO BE REPLAC... Read more
Incident date: Apr 24, 2016
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. AFTER THE VEHICLE WAS SHUT OFF, THE HEADLIGHTS REMAINED ILLUMINATED FOR OVER AN HOUR WITHOUT WARNING. THE CONTACT NOTICED A BURNING ODOR EMITTING FROM THE VEHICLE AND DISCOVERED THAT THE HEAD LAMP DRIVER MODULE, LOCATED IN THE FUSE BOX, WAS MELTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE HEAD LAMP MODULE NEEDED TO BE REPLAC... Read more
Incident date: Apr 24, 2016
AIRBAG SENSOR IN PASSENGER SEAT FAILED. THAT ALSO EFFECTED THE SEAT BELT WARNING LIGHT. FAILURE WAS INTERMITTENT AND OCCURRED WITH ENGINE RUNNING CAR IN MOTION.
Incident date: Apr 27, 2016
THE VEHICLE STALLS WITHOUT WARNING. IT SOMETIMES STALLS WHILE AT A STOPLIGHT OR WHILE DRIVING DOWN THE ROAD/HIGHWAY. I HAVE HAD A COMPLETE TUNE UP ALONG WITH A FUEL PUMP, CRANKSHAFT SENSOR, CAMSHAFT SENSOR, AIR MASS SENSOR AND GOD KNOWS WHAT ELSE. I HAVE TRIED TO FIND OUT WHO ELSE HAS HAD THE PROBLEM AND THEY ARE MANY AND THE ONLY COMMON FACTOR IS THAT NO ONE HAS FOUND A RESOLUTION. THANK YOU, [XX... Read more
Incident date: Apr 27, 2016
THE VEHICLE STALLS WITHOUT WARNING. IT SOMETIMES STALLS WHILE AT A STOPLIGHT OR WHILE DRIVING DOWN THE ROAD/HIGHWAY. I HAVE HAD A COMPLETE TUNE UP ALONG WITH A FUEL PUMP, CRANKSHAFT SENSOR, CAMSHAFT SENSOR, AIR MASS SENSOR AND GOD KNOWS WHAT ELSE. I HAVE TRIED TO FIND OUT WHO ELSE HAS HAD THE PROBLEM AND THEY ARE MANY AND THE ONLY COMMON FACTOR IS THAT NO ONE HAS FOUND A RESOLUTION. THANK YOU, [XX... Read more
Incident date: Apr 25, 2016
TL* THE CONTACT OWNS A 2015 BUICK ENCLAVE. WHILE THE VEHICLE WAS IDLING IN THE DRIVEWAY, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED. THE VEHICLE DROVE THROUGH A NEIGHBOR'S DRIVEWAY AND YARD. THE CONTACT MANAGED TO PLACE THE GEAR IN NEUTRAL AND THEN IN PARK. THE ENGINE CONTINUED TO REV WHILE IN PARK. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT NOTIFIED A LOCAL DEA... Read more
Incident date: Apr 25, 2016
TL* THE CONTACT OWNS A 2015 BUICK ENCLAVE. WHILE THE VEHICLE WAS IDLING IN THE DRIVEWAY, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED. THE VEHICLE DROVE THROUGH A NEIGHBOR'S DRIVEWAY AND YARD. THE CONTACT MANAGED TO PLACE THE GEAR IN NEUTRAL AND THEN IN PARK. THE ENGINE CONTINUED TO REV WHILE IN PARK. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT NOTIFIED A LOCAL DEA... Read more
Incident date: Apr 6, 2016
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE SECOND ROW SEATS WERE NOT OPERABLE ON THE DRIVER SIDE OF THE VEHICLE. THE CONTACT NOTED THAT BOTH THE SECOND ROW DRIVER AND PASSENGER SEATS WERE NOT OPERABLE UPON PURCHASING THE VEHICLE; HOWEVER, THE TECHNICIAN WAS ABLE TO REPAIR THE PASSENGER SIDE SEATS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SECON... Read more
Incident date: Apr 26, 2016
DASH PANEL IS SEPARATING--COULD CAUSE AIRBAGS TO DEPLOY
Incident date: Mar 23, 2016
MARCH 2016 DROVE CAR OVER LOCAL HIGHWAY TO LOCAL MALL AND PARKED. RETURNED TO CAR AFTER SHOPPING TO HEAD HOME AND CAR WOULD NOT START. APPEARED TO BE DEAD. CALLED TOWING COMPANY. WHEN THEY OPENED THE HOOD TO ATTEMPT TO JUMP START, NOTICED HORRIBLE BURNING SMELL AND TOW DRIVER POINTED OUT THAT WIRES APPEARED BURNED AND SHARED THAT SOMETHING WAS VERY WRONG. TOWED CAR TO OWN REPAIR SHOP. IT WAS ... Read more
BUICK
RENDEZVOUS
(2003) - FUEL/PROPULSION SYSTEM
Apr 26, 2016
Incident date: Apr 24, 2016
TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. WHILE THE VEHICLE WAS PARKED, A STRONG ODOR OF FUEL WAS NOTICED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A CRACK ON THE FUEL TANK CAUSED THE FAILURE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
Incident date: Apr 20, 2016
THE PASSENGER SIDE HEAD LIGHTS FAILED AND THE PROBLEM WAS NOT THE BULBS. THE PRIMARY CONNECTOR FOR BOTH THE HIGH BEAM, LOW BEAM, AND TURN SIGNAL LIGHTS PROVED TO BE DEFECTIVE WITH A BURN MARK ON THE TERMINAL THAT SUPPORTS THE ABOVE LIGHTS. I WAS ADVISED BY THE BUICK DEALER THAT THERE IS A KIT TO REPLACE THIS CONNECTOR BECAUSE IT IS A KNOWN PROBLEM. THIS IS A SAFETY ISSUE BECAUSE THIS CONNECTOR CAN... Read more
Incident date: Jul 3, 2015
TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE EQUIPPED WITH GOODYEAR TPCSPEC1263MF (NA) TIRES, SIZE: P255/60R19. WHILE DRIVING 25 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED, WHICH INDICATED THAT THE DRIVER SIDE TIRE PRESSURE WAS LOW. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE DRIVER SIDE TIRE WAS PUMPED WITH AIR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS... Read more
Incident date: Mar 9, 2016
2003 BUICK REGAL. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE 15V-701. *SMD
Incident date: Mar 18, 2016
AIRBAG LIGHT ON PASSENGER SIDE INDICATES AIRBAG WILL NOT DEPLOY. VEHICLE HAS BEEN BROUGHT IN TO SEVERAL DIFFERENT DEALERSHIPS TO BE EVALUATED, EACH CLAIMING A DIFFERENT CODE HAS BEEN ACTIVATED, HOWEVER NO FIX HAS BEEN PERMANENT. VEHICLE HAD PREVIOUS RECALL (2011) ON AIRBAG SENSOR - FIX WAS NOT PERMANENT. MOST RECENT TIME, DEALERSHIP CLAIMS A SENSOR IN THE SEAT IS BAD AND WILL REQUIRE $1200 FIX DUE... Read more
Incident date: Feb 1, 2015
TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. AFTER THE CONTACT PRESSED THE START/STOP BUTTON, THE VEHICLE WOULD NOT SHUT OFF. ALSO, WHILE REDUCING SPEED TO STOP THE VEHICLE, IT SUDDENLY SHUT OFF AND COULD NOT BE RESTARTED. ON A SEPARATE OCCASION, AFTER SHUTTING THE ENGINE OFF, THE VEHICLE ERRONEOUSLY RESTARTED WITHOUT THE START/STOP BUTTON BEING PRESSED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE... Read more
Incident date: Jan 19, 2015
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NO... Read more