Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: Jul 28, 2016
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DIS... Read more
Incident date: Feb 17, 2016
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE LOST POWER, STALLED, AND THE STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THR... Read more
Incident date: Feb 17, 2016
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE LOST POWER, STALLED, AND THE STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THR... Read more
Incident date: Feb 17, 2016
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE LOST POWER, STALLED, AND THE STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THR... Read more
Incident date: Jul 22, 2016
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED. THE CONTACT REPLACED THE TAIL LIGHT BULBS, BUT DISCOVERED THAT THE HEADLIGHTS ALSO FAILED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE HEADLIGHTS WERE NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 78,000. UPDATED... Read more
Incident date: Mar 27, 2016
2015 BUICK VERANO. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION ACCIDENT. *SMD THE CONSUMER STATED WHEN SHE SHIFTED THE VEHICLE INTO DRIVE, SHE REMOVED HER FOOT FROM THE BRAKE AND THE VEHICLE TOOK OFF WITHOUT HER APPLYING THE ACCELERATOR. SHE ATTEMPTED TO APPLY THE BRAKE, BUT IT FAILED TO SLOW OR STOP THE VEHICLE. INSTEAD, THE VEHICLE PICKED UP SPEED AND THE STEERING BECAME LOOSE A... Read more
Crash
1 injured
Incident date: Jul 4, 2016
2014 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS MALFUNCTION. *SMD THE CONSUMER STATED WHILE DRIVING, THE RIGHT HEAD LIGHT WENT OUT. ALL FEW MINUTES LATER, ALL THE HEAD LIGHTS WENT OUT. THE CONSUMER TURNED THE VEHICLE OFF AND RE-STARTED IT. THE LEFT HEAD LIGHT CAME BACK ON. THE CONSUMER WAS ABLE TO GET THE VEHICLE FIXED THE SAME DAY HE CALLED THE DEALER. *JB
Incident date: Dec 1, 2015
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN DECEMBER OF 2015. THE DEALER ADVISED THAT THEY RECEIVED TWO PACKAGES OF PARTS PER WEEK; THEREFORE, THE REPAIR COULD NOT BE PERFORMED IMMEDIATELY. THE MANUFACTURER WAS NOT NOTIFI... Read more
Incident date: Jul 11, 2016
WHEN I TURN THE WHEEL AT SLOW SPEEDS IT RANDOMLY LOCKS UP. ALMOST GOT HIT MAKING A U TURN IN WASHINGTON DC. I WAS GOING LESS THAT 10 MPH. THIS IS HAPPENING REGULARLY WHILE PARKING AND TURNING AFTER STOPING. IT HAS ALREADY ALMOST CAUSED AN ACCIDENT.
Incident date: Jun 11, 2016
I OWN A 2006 BUICK LUCERNE. I TOOK ON 6-11-16 TO DEALER HAD MY TIRES REPLACED. EVER SINCE, ALL FOUR NEW TIRES ARE LOSING AIR. TIRE PRESSURE LIGHT COMES ON ALL THE TIME. THE CHROME PLATING IS FLAKING OFF THE RIMS, LOSING THE SEAL. DEALER HAS RE-SEALED THE FOUR TWICE SINCE 6-11-16 ONLY 51,000 MILES ON THIS CAR. 2016 IS THE FIRST THE TIRE PRESSURE LIGHT HAS EVER COME ON. CORROSION IS A PROBLEM. HO... Read more
Incident date: Jun 11, 2016
I OWN A 2006 BUICK LUCERNE. I TOOK ON 6-11-16 TO DEALER HAD MY TIRES REPLACED. EVER SINCE, ALL FOUR NEW TIRES ARE LOSING AIR. TIRE PRESSURE LIGHT COMES ON ALL THE TIME. THE CHROME PLATING IS FLAKING OFF THE RIMS, LOSING THE SEAL. DEALER HAS RE-SEALED THE FOUR TWICE SINCE 6-11-16 ONLY 51,000 MILES ON THIS CAR. 2016 IS THE FIRST THE TIRE PRESSURE LIGHT HAS EVER COME ON. CORROSION IS A PROBLEM. HO... Read more
Incident date: Jan 12, 2015
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DIST... Read more
Incident date: Feb 1, 2014
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE DRIVING 50 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE LOST POWER. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.
Incident date: Jul 26, 2016
I HAVE BEEN HAVING A PROBLEM WITH THE BRAKES STICKING ON MY 2011 BUICK REGAL FOR A COUPLE OF YEARS NOW. THE PROBLEM OCCURS WHEN THE WEATHER IS HOT, IN THE MIDDLE 80'S AND ABOVE AND MY CAR HAS BEEN SITTING CLOSED UP IN THE PARKING LOT AT WORK ALL DAY. I CAN RECREATE THE PROBLEM BY LEAVING IT OUT OF THE GARAGE IN THE SUN FOR SEVERAL HOURS. THIS IS EXTREMELY DANGEROUS AND IS GETTING WORSE. AT FIR... Read more
Incident date: Apr 18, 2016
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL C... Read more
Incident date: Jul 5, 2016
AFTER A BATTERY WAS REPLACED 15 SENSOR CIRCUIT ALARMS APPEAR, ALL DUE TO LOSS OF VOLTAGE, UPON DRIVING ALL BUT 2 RESOLVED. THE 2 REMAINING ARE THE ISSUE. THEY WERE THE HVAC DOOR ACTUATOR & HEATER/AC DOOR MOTOR. BOTH NEED TO BE REPLACED. DEALER WOULD NOT REIMBURSE ME,
Incident date: Mar 20, 2015
TOOK CAR TO DEALER SHIP 5 TIMES FOR SQUEEKING WHEELS WHEN APPLYING BRAKE, COMPLAINED ABOUT BRAKING NOT FEELING CORRECT/LOCKING UP AND THEY ONLY SWITCHED THE TIRES AROUND SO I WOULDN'T HEAR IT ON MY SIDE,,,REALLY!! ITS STILL THERE NOW ON THE OTHER SIDE..I GIVE UP. I DIE I BLAME THEM.
Incident date: Mar 20, 2015
TOOK CAR TO DEALER SHIP 5 TIMES FOR SQUEEKING WHEELS WHEN APPLYING BRAKE, COMPLAINED ABOUT BRAKING NOT FEELING CORRECT/LOCKING UP AND THEY ONLY SWITCHED THE TIRES AROUND SO I WOULDN'T HEAR IT ON MY SIDE,,,REALLY!! ITS STILL THERE NOW ON THE OTHER SIDE..I GIVE UP. I DIE I BLAME THEM.
Incident date: Jul 23, 2016
WHILE ATTEMPTING TO STOP AT STOP SIGN BY APPLYING BRAKES VEHICLE FAILED TO STOP THEN ACCELERATED. WHILE APPLYING BRAKES AS MUCH AS POSSIBLE BRAKES STILL FAILED WITH VEHICLE PLYING THROUGH FIELD AND COMING TO REST ONLY WHEN PLOWING INTO AN EMBANKMENT,
Crash
1 injured
Incident date: Jul 1, 2016
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO TURN, THE STEERING LOST POWER WITHOUT WARNING. THE FAILURE BEGAN RIGHT AFTER A FRONT END ALIGNMENT SERVICE WAS PERFORMED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A STEERING ISSUE, BUT DID NOT REPAIR THE VEHICLE. THE CONTACT WAS INFORMED THAT THERE MAY BE A RECALL. THE MANUFACTURER... Read more
BUICK
RENDEZVOUS
(2002) - FUEL/PROPULSION SYSTEM
Jul 22, 2016
Incident date: Jul 21, 2016
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THE ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT DISCOVERED FUEL LEAKED FROM THE FUEL TANK. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
Incident date: Jul 11, 2016
THE BUICK DEALER IS SAYING THE TIMING CHAIN(S) IS SLIPPING AND NEEDS REPLACEMENT AND THAT THE HEADS AND OR CAMS MAY ALSO REQUIRE REPLACEMENT. THE VEHICLE WENT INTO THE SHOP BECAUSE THE 2ND AND 5TH GEAR WAS NOT ENGAGING PROPERLY, THERE IS HESITATION IN THE TRANSMISSION/ENGINE. THE VEHICLE HAS 94,710 MILES. THE POWERTRAIN WARRANTY IS 5 YEARS OR 100,000 MILES. GM ISSUED AN EXTENDED WARRANTIES... Read more
Incident date: Dec 14, 2015
TL* THE CONTACT OWNS A 1994 BUICK LESABRE. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD BANGING NOISE. THE VEHICLE VEERED TO THE LEFT AND DROVE OVER A MEDIAN. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S HOUSE. THE ENGINE SUBFRAME MOTOR MOUNTS FRACTURED AND THE ENGINE FELL TO THE GROUND. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILUR... Read more
Crash
Incident date: Dec 14, 2015
TL* THE CONTACT OWNS A 1994 BUICK LESABRE. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD BANGING NOISE. THE VEHICLE VEERED TO THE LEFT AND DROVE OVER A MEDIAN. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S HOUSE. THE ENGINE SUBFRAME MOTOR MOUNTS FRACTURED AND THE ENGINE FELL TO THE GROUND. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILUR... Read more
Crash
Incident date: Dec 14, 2015
TL* THE CONTACT OWNS A 1994 BUICK LESABRE. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD BANGING NOISE. THE VEHICLE VEERED TO THE LEFT AND DROVE OVER A MEDIAN. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S HOUSE. THE ENGINE SUBFRAME MOTOR MOUNTS FRACTURED AND THE ENGINE FELL TO THE GROUND. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILUR... Read more
Crash
Incident date: Jul 7, 2016
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHEN THE VEHICLE WAS PARKED, THE DRIVER SIDE DOOR FAILED TO OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 204,000. THE VIN WAS UNAVAILABLE.
Incident date: Feb 15, 2014
I FIRST GOT MY CAR WITH 20K MILES ON IT. DROVE IT FOR A MONTH AND THE STABILITY CONTROL WARNING CAME ON. THE CAR STALLED AND I HAD TO RESTART IT, ONLY FOR IT TO DO IT A COUPLE MORE TIMES. VERY SCARY!!! THIS NEEDS TO BE TAKEN CARE OF, AS I BOUGHT A LEMON! TOOK IT TO THE DEALERSHIP AS IT WAS UNDER WARRANTY AND THEY SAID THEY FIXED IT. HAPPENED AGAIN A FEW MONTHS LATER! APPARENTLY THEY DIDN'T FIX IT.... Read more
Incident date: Jun 29, 2016
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE AND STALLED ONCE WITHOUT WARNING. WHILE AT THE DEALER FOR ROUTINE MAINTENANCE, IT WAS BROUGHT TO THE CONTACT'S ATTENTION THAT THE ENGINE OIL CONTAINED METAL SHAVINGS THAT DESTROYED THE ENGINE. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED OR REBUILT TO RECTIFY THE FAILURE. THE VEH... Read more
Incident date: Jul 2, 2016
I PURCHASED 2016 ENCORE ON 5/7/16. WHILE ON A 300 MILE ROAD TRIP ON 7/2 /16 NOTICE THE EXHAUSTED PIPE WAS MELTED TO THE BUMPER TOOK PICTURES. CALLED THE NUMBER TO EXTENDED WARRANTY AND THEY WEREN'T ABLE TO HELP ME DUE TO HOLIDAY WEEKEND. DROVE IT BACK HOME STOP EVERY HOUR TO MAKE SURE IT WASN'T GOING TO START MY CAR ON FIRE. TOOK IT TO THE DEALERSHIP THE NEXT DAY 7/ 5 I TOLD THEM I DON'T FEEL SA... Read more
BUICK
RENDEZVOUS
(2007) - ELECTRONIC STABILITY CONTROL (ESC)
Jul 19, 2016
Incident date: Jul 18, 2016
DASH BOARD LIGHTS- FLASH AND SOUND, WHILE DRIVING...ENGINE SLOWS DOWN AND BATTERY LIGHT GOES ON...THEN, ADJUSTS IT'S SELF AND LIGHTS GO OFF. SUV., THEN, CONTINUES ON HWY, LIKE NOTHING'S HAPPENED.
BUICK
RENDEZVOUS
(2007) - ELECTRICAL SYSTEM
Jul 19, 2016
Incident date: Jul 18, 2016
DASH BOARD LIGHTS- FLASH AND SOUND, WHILE DRIVING...ENGINE SLOWS DOWN AND BATTERY LIGHT GOES ON...THEN, ADJUSTS IT'S SELF AND LIGHTS GO OFF. SUV., THEN, CONTINUES ON HWY, LIKE NOTHING'S HAPPENED.
BUICK
RENDEZVOUS
(2007) - EXTERIOR LIGHTING
Jul 19, 2016
Incident date: Jul 18, 2016
DASH BOARD LIGHTS- FLASH AND SOUND, WHILE DRIVING...ENGINE SLOWS DOWN AND BATTERY LIGHT GOES ON...THEN, ADJUSTS IT'S SELF AND LIGHTS GO OFF. SUV., THEN, CONTINUES ON HWY, LIKE NOTHING'S HAPPENED.
Incident date: Jul 7, 2015
MY 'AIR-BAG' LIGHT, FOR THE PAST YEAR, STAYS ON CONSTANTLY. READING OTHER MESSAGES ON LINE, OTHER OWNERS HAVE THE SAME PROBLEM. WHY ISN'T THERE A RECALL ON THIS?
Incident date: Jul 5, 2016
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT BECAME STIFF AND CAUSED A DELAY IN STOPPING DISTANCE. IN ADDITION, THE ABS, TRACTION CONTROL, AND BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CAUSE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED... Read more
Incident date: Jul 5, 2016
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT BECAME STIFF AND CAUSED A DELAY IN STOPPING DISTANCE. IN ADDITION, THE ABS, TRACTION CONTROL, AND BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CAUSE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED... Read more
Incident date: Jun 1, 2014
DASH IS SEPARATING CAUSING IT TO PULL APART AT PASSENGER AIRBAG AND GLOVE COMPARTMENT. WORRIED AIR BAG WILL DEPLOY AND HARM SOMEONE OR NOT WORK AT ALL. CAN'T OPEN GLOVE COMPARTMENT ANYMORE.
Incident date: Jun 1, 2014
DASH IS SEPARATING CAUSING IT TO PULL APART AT PASSENGER AIRBAG AND GLOVE COMPARTMENT. WORRIED AIR BAG WILL DEPLOY AND HARM SOMEONE OR NOT WORK AT ALL. CAN'T OPEN GLOVE COMPARTMENT ANYMORE.
Incident date: Jul 7, 2016
DURING THE DAY, DASH LIGHTS ARE NEARLY IMPOSSIBLE TO SEE. AT NIGHT THE DASH LIGHTS UP, BUT DURING DAY TIME DRIVING THEY ARE HORRIBLE. THIS COULD BE A REAL HAZARD WHEN HAVING TO LOOK DOWN & STUDY THE GAUGES & TAKE YOUR EYES FROM THE ROAD. WHY DOESN'T GM CORRECT THIS PROBLEM? THIS PROBLEM EXISTS WHILE DRIVING OR SITTING STILL DURING DAY LIGHT HOURS.
Incident date: Jul 29, 2014
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 30 MPH COMING OFF THE EXPRESSWAY, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE WITH THE BRAIN BOX. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAI... Read more
BUICK
RENDEZVOUS
(2003) - ELECTRICAL SYSTEM
Jul 16, 2016
Incident date: May 15, 2016
VEHICLE WILL GO A FEW MILES AND STALL ILLUMINATING BATTERY LIGHT.IF YOU LET VEHICLE SIT WILL RESTART ONLY GO A FEW MORE MILES. FINALLY CAR WILL TURN OVER FOR SPLIT SECOND AND RPM WILL GO ALL THE WAY DOWN AND CAR WILL STALL. NO CHECK ENGINE LIGHT. HAD THREE DIFFERENT MECHANICS LOOK AT VEHICLE CAN NOT DIAGNOSE CHANGED JUST ABOUT EVERYTHING UNDER HOOD.
Incident date: May 31, 2016
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE GEAR LEVER WAS SHIFTED INTO THE REVERSE AND DRIVE POSITIONS, BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION WAS REBUILT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 08/30/16*LJ *CN
Incident date: Jul 1, 2016
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. AN INDEPENDENT MECHANIC REPLACED THE FUEL RELAY; HOWEVER, THE FAILURE RECURRED. THE CONTACT BROUGHT THE VEHICLE BACK TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL RELAY MELTED PART OF THE FUSE BOX. THE... Read more
Incident date: Dec 1, 2015
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLAMPS BECAME INOPERABLE WITHOUT WARNING. THE CONTACT MENTIONED THAT THE LIGHTS OPERATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Incident date: Jul 3, 2016
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE TURNING THE VEHICLE AT A LOW SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000. ....UPDATED 08/08/16 *BF
Incident date: May 2, 2016
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I CALLED A GM MOTORS DEALER AND THEY TELL ME THAT THEIR IS NO RECALLS ON MY CAR, BUT WHEN I LOOKED ON THIS SITE, THEIR IS 8 CODES WITH THE ONE RECALL I JUST GOT DONE NOT LONG AGO!! I WANT MY CAR FIXED!
I CALLED A GM MOTORS DEALER AND THEY TELL ME THAT THEIR IS NO RECALLS ON MY CAR, BUT WHEN I LOOKED ON THIS SITE, THEIR IS 8 CODES WITH THE ONE RECALL I JUST GOT DONE NOT LONG AGO!! I WANT MY CAR FIXED!
I CALLED A GM MOTORS DEALER AND THEY TELL ME THAT THEIR IS NO RECALLS ON MY CAR, BUT WHEN I LOOKED ON THIS SITE, THEIR IS 8 CODES WITH THE ONE RECALL I JUST GOT DONE NOT LONG AGO!! I WANT MY CAR FIXED!
Incident date: Jul 12, 2015
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING 40 MPH AND ALSO WHILE IN PARK, THE FRONT PASSENGER SIDE AIR BAG AND SEAT BELT WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,530. ....UPDATED 08/29/16 *BF UPDATED 08/31/16.*JB
Incident date: Jul 12, 2015
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING 40 MPH AND ALSO WHILE IN PARK, THE FRONT PASSENGER SIDE AIR BAG AND SEAT BELT WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,530. ....UPDATED 08/29/16 *BF UPDATED 08/31/16.*JB