Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: May 5, 2016
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEAD LAMPS FAILED. THE VEHICLE WAS DRIVEN TO A MECHANIC AND THE BATTERY WAS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 182,000.
BUICK
RENDEZVOUS
(2005) - VEHICLE SPEED CONTROL
Sep 14, 2016
Incident date: Mar 1, 2016
MY SPEEDOMETER HAS STOPPED WORKING. MOSTLY IS READS 120 MPH WHEN I AM SETTING STILL. BECAUSE IT FLUCTUATES FROM MOVING OR NOT MOVING. BUT NEVER CORRECTLY. I HAVE BEEN REDUCED TO RELYING SOLELY ON A GPS SPEEDOMETER.
BUICK
RENDEZVOUS
(2004) - FUEL/PROPULSION SYSTEM
Sep 13, 2016
Incident date: Sep 13, 2016
TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. WHILE THE VEHICLE WAS BEING FUELED, THE FUEL POURED OUT ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,710.
Incident date: Oct 7, 2015
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE DRIVING 70 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LEAK IN THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
Incident date: Sep 9, 2016
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING A APPROXIMATELY 35 MPH, THE LOW BEAM HEADLIGHTS SUDDENLY SHUT OFF AND FAILED TO OPERATE. THE CONTACT INDICATED THAT THE LOW BEAM HEADLIGHTS LATER BEGAN TO OPERATE AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.
BUICK
PARK AVENUE
(1999) - ELECTRICAL SYSTEM
Sep 12, 2016
Incident date: Sep 4, 2016
PERIODICALLY THE ENGINE WILL STOP. THIS WILL GENERALLY OCCUR WHILE THE CAR IS IN MOTION. THIS WOULD CAUSE A LOSS OF POWER. WHEN IT OCCURS IN TRAFFIC OR ON A CURVE THIS IS EXCEPTIONALLY DANGEROUS. IT WILL RESTART BY SHIFTING INTO NEUTRAL AND TURNING THE IGNITION. IT WILL OCCUR ANYWHERE, WHILE TURNING OR DRIVING STRAIGHT. THIS HAS CONTINUED FOR SEVERAL YEARS.
Incident date: Sep 12, 2016
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE THERE WAS A PASSENGER SEATED IN THE FRONT PASSENGER'S SEAT, THE PASSENGER AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT STATED THAT THE SEAT MOUNTED SIDE IMPACT AIR BAG WIRING HARNESS WAS REPLACED HOWEVER, THE FAILU... Read more
Incident date: Sep 12, 2016
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Sep 12, 2016
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 16, 2016
TL* THE CONTACT OWNED A 2003 BUICK REGAL. WHILE DRIVING 5 MPH, THE BRAKES MALFUNCTIONED AND ANOTHER VEHICLE STRUCK THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK, THE ENTIRE RIGHT SIDE OF THE BODY, THE FOOT, AND THE NECK. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WA... Read more
Crash
1 injured
Incident date: Jul 16, 2016
TL* THE CONTACT OWNED A 2003 BUICK REGAL. WHILE DRIVING 5 MPH, THE BRAKES MALFUNCTIONED AND ANOTHER VEHICLE STRUCK THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK, THE ENTIRE RIGHT SIDE OF THE BODY, THE FOOT, AND THE NECK. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WA... Read more
Crash
1 injured
Incident date: Sep 11, 2016
I WAS DRIVING WITH MY FAMILY IN OUR NEW 2016 BUICK ENCLAVE WHEN I WENT TO PASS SOMEONE ON A CITY STREET AND THE ENGINE WENT INTO FULL ACCELERATION. I PUT MY FOOT ON THE BRAKES AS HARD AS I COULD BUT IT DID NOT STOP THE VEHICLE. I HAD TO PUT IT INTO NEUTRAL AND TURN OFF THE IGNITION AND COAST TO THE SIDE OF THE ROAD. LUCKLY THERE WEREN'T MANY CARS AROUND ME AT THE TIME. I WAS UNABLE TO GET THE VEHI... Read more
Incident date: Sep 11, 2016
I WAS DRIVING WITH MY FAMILY IN OUR NEW 2016 BUICK ENCLAVE WHEN I WENT TO PASS SOMEONE ON A CITY STREET AND THE ENGINE WENT INTO FULL ACCELERATION. I PUT MY FOOT ON THE BRAKES AS HARD AS I COULD BUT IT DID NOT STOP THE VEHICLE. I HAD TO PUT IT INTO NEUTRAL AND TURN OFF THE IGNITION AND COAST TO THE SIDE OF THE ROAD. LUCKLY THERE WEREN'T MANY CARS AROUND ME AT THE TIME. I WAS UNABLE TO GET THE VEHI... Read more
Incident date: Sep 11, 2016
I WAS DRIVING WITH MY FAMILY IN OUR NEW 2016 BUICK ENCLAVE WHEN I WENT TO PASS SOMEONE ON A CITY STREET AND THE ENGINE WENT INTO FULL ACCELERATION. I PUT MY FOOT ON THE BRAKES AS HARD AS I COULD BUT IT DID NOT STOP THE VEHICLE. I HAD TO PUT IT INTO NEUTRAL AND TURN OFF THE IGNITION AND COAST TO THE SIDE OF THE ROAD. LUCKLY THERE WEREN'T MANY CARS AROUND ME AT THE TIME. I WAS UNABLE TO GET THE VEHI... Read more
Incident date: Sep 9, 2016
RED AIRBAG LIGHT COMES ON AND OFF WHILE DRIVING WHEN PASSENGER IN FRONT SEAT.
Incident date: Jul 9, 2016
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. IT TOOK THE CONTACT SEVERAL MINUTES TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND, EACH TIME THE VEHICLE STALLED, THE CONTACT WAS LOCKED INSIDE THE VEHICLE DUE TO THE ELECTRONIC LOCK SYSTEM WITHIN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR R... Read more
Incident date: Jul 9, 2016
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. IT TOOK THE CONTACT SEVERAL MINUTES TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND, EACH TIME THE VEHICLE STALLED, THE CONTACT WAS LOCKED INSIDE THE VEHICLE DUE TO THE ELECTRONIC LOCK SYSTEM WITHIN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR R... Read more
Incident date: Jul 9, 2016
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. IT TOOK THE CONTACT SEVERAL MINUTES TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND, EACH TIME THE VEHICLE STALLED, THE CONTACT WAS LOCKED INSIDE THE VEHICLE DUE TO THE ELECTRONIC LOCK SYSTEM WITHIN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR R... Read more
Incident date: Mar 31, 2007
TL* THE CONTACT OWNED A 1999 BUICK REGAL. WHILE DRIVING APPROXIMATELY 20 MPH IN MARCH, SMOKE APPEARED FROM THE FRONT END OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND THE CONTACT WALKED HOME TO CALL HER HUSBAND. WHEN THE CONTACT STATED AND HER HUSBAND ARRIVED BACK TO THE VEHICLE, IT HAD CAUGHT FIRE AND BURNED TO THE GROUND. THE POLICE AND THE FIRE DEPARTMENT WE... Read more
Fire
Incident date: Mar 31, 2007
TL* THE CONTACT OWNED A 1999 BUICK REGAL. WHILE DRIVING APPROXIMATELY 20 MPH IN MARCH, SMOKE APPEARED FROM THE FRONT END OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND THE CONTACT WALKED HOME TO CALL HER HUSBAND. WHEN THE CONTACT STATED AND HER HUSBAND ARRIVED BACK TO THE VEHICLE, IT HAD CAUGHT FIRE AND BURNED TO THE GROUND. THE POLICE AND THE FIRE DEPARTMENT WE... Read more
Fire
Incident date: Sep 3, 2016
TL* THE CONTACT OWNS A 2000 BUICK LESABRE. WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE POWER STEERING FAILED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN A DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER STATED THAT, DUE TO THE VEHICLE BEING OVER EIGHT YEARS OLD, THEY WERE UNABLE TO ASSIST. THE FAILURE MILEAGE WAS APPROXIMATEL... Read more
Incident date: Mar 1, 2016
EVERYTIME I PUSH ON THE GAS NO MATTER WHAT SPEED I'M DRIVING MY AIRBAG ICON GOES OFF, THEN THE SERVICE AIRBAG WARNING COMES ON THE DASHBOARD. I HIT THE MENU BUTTON TO TURN IT BACK OFF BUT SOON AFTER IT COMES RIGHT BACK ON. I TOOK IT TO THE DEALERSHIP AND THEY SAID IT'S A RECALL.
BUICK
RENDEZVOUS
(2006) - POWER TRAIN
Sep 8, 2016
Incident date: Sep 5, 2011
THIS VEHICLE IS A JOKE. I'VE HAD THE BALL JOINTS WORKED ON, GEAR SHIFT (SUDDENLY WOULDN'T CHANGE GEARS ANYMORE), THE TRANSMISSION PUMP NEEDS REPLACING, AND WHEN I DRIVE, SPECIFICALLY IF I TURN OR HAVE TO GO OVER A SPEED HUMP, OR OVER A SMALL DIP, THERE'S A LOUD POP AND LOTS OF CREAKING EVEN THOUGH THE TIRE ROD, BALL JOINTS AND WHEEL BEARINGS WERE REPLACED. AFTER THEY WERE REPLACED, EVERYTHING WAS ... Read more
BUICK
RENDEZVOUS
(2006) - STEERING
Sep 8, 2016
Incident date: Sep 5, 2011
THIS VEHICLE IS A JOKE. I'VE HAD THE BALL JOINTS WORKED ON, GEAR SHIFT (SUDDENLY WOULDN'T CHANGE GEARS ANYMORE), THE TRANSMISSION PUMP NEEDS REPLACING, AND WHEN I DRIVE, SPECIFICALLY IF I TURN OR HAVE TO GO OVER A SPEED HUMP, OR OVER A SMALL DIP, THERE'S A LOUD POP AND LOTS OF CREAKING EVEN THOUGH THE TIRE ROD, BALL JOINTS AND WHEEL BEARINGS WERE REPLACED. AFTER THEY WERE REPLACED, EVERYTHING WAS ... Read more
BUICK
RENDEZVOUS
(2006) - SUSPENSION
Sep 8, 2016
Incident date: Sep 5, 2011
THIS VEHICLE IS A JOKE. I'VE HAD THE BALL JOINTS WORKED ON, GEAR SHIFT (SUDDENLY WOULDN'T CHANGE GEARS ANYMORE), THE TRANSMISSION PUMP NEEDS REPLACING, AND WHEN I DRIVE, SPECIFICALLY IF I TURN OR HAVE TO GO OVER A SPEED HUMP, OR OVER A SMALL DIP, THERE'S A LOUD POP AND LOTS OF CREAKING EVEN THOUGH THE TIRE ROD, BALL JOINTS AND WHEEL BEARINGS WERE REPLACED. AFTER THEY WERE REPLACED, EVERYTHING WAS ... Read more
Incident date: Nov 15, 2013
EVERY TIME IT RAINS WATER GETS INTO MY VEHICLE FROM SUNROOF. I RESEARCHED INFORMATION AND IT WAS A RECALL ABOUT IT IN 2009 UNDER CUSTOMER SATISFACTION RECALL NOTHING IS BEING DONE ABOUT IT AND WATER MAY CAUSE DAMAGE THAT I CAN NOT SEE.
Incident date: Jul 26, 2016
ON JULY 26, 2016, WHILE DRIVING ON CLEVELAND DRIVE, LOTS OF SMOKE STARTED COMING OUT FROM UNDER THE HOOD OF THE CAR THEN ALL OF A SUDDEN FIRE STARTED TO SHOOT OUT AS WELL. THERE WERE NO ISSUES PREVIOUSLY WITH THE CAR AS IT WAS IN PERFECT CONDITION INSIDE AND OUT. I CONTACTED BUICK TO SEE IF THE CAR WAS EVER RECALLED BUT IT WAS NOT, HOWEVER, IT PROBABLY SHOULD HAVE BEEN. NOW I AM WITHOUT A CAR B... Read more
Fire
Incident date: Jul 26, 2016
ON JULY 26, 2016, WHILE DRIVING ON CLEVELAND DRIVE, LOTS OF SMOKE STARTED COMING OUT FROM UNDER THE HOOD OF THE CAR THEN ALL OF A SUDDEN FIRE STARTED TO SHOOT OUT AS WELL. THERE WERE NO ISSUES PREVIOUSLY WITH THE CAR AS IT WAS IN PERFECT CONDITION INSIDE AND OUT. I CONTACTED BUICK TO SEE IF THE CAR WAS EVER RECALLED BUT IT WAS NOT, HOWEVER, IT PROBABLY SHOULD HAVE BEEN. NOW I AM WITHOUT A CAR B... Read more
Fire
Incident date: Oct 1, 2015
THE DRIVERS DOOR MASTER POWER SWITCH SHORTS OUT - CANNOT ROLL DOWN WINDOWS (OF ANY KIND), LIGHTS FLICKER AND GO OUT COMPLETELY MY HEADLIGHTS TURN OFF COMPLETELY WHILE IM DRIVING!!!!! AND HAS CAUSED ME TO IMMEDIATELY PULL OVER WITH NO LIGHTS, NO VISION TO TURN THEM ON MANUALLY!!! UNACCEPTABLE!!
Incident date: Oct 1, 2015
THE DRIVERS DOOR MASTER POWER SWITCH SHORTS OUT - CANNOT ROLL DOWN WINDOWS (OF ANY KIND), LIGHTS FLICKER AND GO OUT COMPLETELY MY HEADLIGHTS TURN OFF COMPLETELY WHILE IM DRIVING!!!!! AND HAS CAUSED ME TO IMMEDIATELY PULL OVER WITH NO LIGHTS, NO VISION TO TURN THEM ON MANUALLY!!! UNACCEPTABLE!!
Incident date: Oct 1, 2015
THE DRIVERS DOOR MASTER POWER SWITCH SHORTS OUT - CANNOT ROLL DOWN WINDOWS (OF ANY KIND), LIGHTS FLICKER AND GO OUT COMPLETELY MY HEADLIGHTS TURN OFF COMPLETELY WHILE IM DRIVING!!!!! AND HAS CAUSED ME TO IMMEDIATELY PULL OVER WITH NO LIGHTS, NO VISION TO TURN THEM ON MANUALLY!!! UNACCEPTABLE!!
Incident date: Sep 3, 2016
TL* THE CONTACT OWNED A 2001 BUICK REGAL. WHEN THE CONTACT STARTED THE VEHICLE, THE ENGINE CAUGHT FIRE. A FIRE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Fire
Incident date: Sep 6, 2014
TL* THE CONTACT OWNS A 2000 BUICK LESABRE. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM IN THE VEHICLE BECAME INOPERABLE. THE CONTACT STATED THAT THE SECURITY AND ENGINE WARNING INDICATORS ILLUMINATED. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT STATED THAT THE BRACKET MODULE AND COALS WERE REPLACE... Read more
Incident date: Sep 1, 2016
ON 9/1/16, THE ENGINE CAUGHT ON FIRE WHILE PARKED, TURNED OFF, AND UNOCCUPIED. HALF THE CAR BURNED--TOTAL LOSS. I LEARNED SHORTLY AFTER THAT IT WAS UNDER RECALL FOR UNDER HOOD FIRES--DO I HAVE ANY WAY TO RECOVER MY LOSSES FROM GM? I ONLY HAD LIABILITY COVERAGE, SO THERE WON'T BE ANY INSURANCE MONEY.
Fire
Incident date: Aug 12, 2016
ON MORE THAN ONE OCCASION I HAVE BEEN DRIVING THE CAR TURNS OFF, NO POWER STEERING EVERYTHING GOES. AFTER FINDING A WAY TO PULL OVER AND AFTER ABOUT 5 MINS I TURN THE CAR BACK ON THE CONTINUE.
Incident date: Sep 3, 2016
WHILE DRIVING, ON TWO SEPARATE OCCASIONS, MY DASHBOARD / RADIO WENT COMPLETELY OUT...ONLY FOR A FEW BRIEF SECONDS, BUT THAT HAS ME CONCERNED NOW SEEING A COMPLAINT HAS BEEN FILED RE SIMILAR ISSUE,
Incident date: Sep 4, 2016
WELL FOR STARTERS THE CAR HAS 131,000 MILES ON IT AND CLEAN INTERIOR. BUT....THE DRIVERS SIDE POWER SEAT INCLINE DOESN'T WORK, THE BLEND BOX OR AN ACTUATOR IS BAD, THE CRUISE CONTROL DOESN'T WORK, AND THE AC COMPRESSOR IS LOCKED UP. BUT.... THE WORST PART IS THE OIL LEAK COMING FROM THE FRONT VALVE COVER. IT IS SPILLING OUT ON MY EXHAUST MANIFOLD AND SMOKES BADLY. I JUST READ GM HAS A RECALL ON AL... Read more
Incident date: Sep 4, 2016
WELL FOR STARTERS THE CAR HAS 131,000 MILES ON IT AND CLEAN INTERIOR. BUT....THE DRIVERS SIDE POWER SEAT INCLINE DOESN'T WORK, THE BLEND BOX OR AN ACTUATOR IS BAD, THE CRUISE CONTROL DOESN'T WORK, AND THE AC COMPRESSOR IS LOCKED UP. BUT.... THE WORST PART IS THE OIL LEAK COMING FROM THE FRONT VALVE COVER. IT IS SPILLING OUT ON MY EXHAUST MANIFOLD AND SMOKES BADLY. I JUST READ GM HAS A RECALL ON AL... Read more
Incident date: Sep 4, 2016
WELL FOR STARTERS THE CAR HAS 131,000 MILES ON IT AND CLEAN INTERIOR. BUT....THE DRIVERS SIDE POWER SEAT INCLINE DOESN'T WORK, THE BLEND BOX OR AN ACTUATOR IS BAD, THE CRUISE CONTROL DOESN'T WORK, AND THE AC COMPRESSOR IS LOCKED UP. BUT.... THE WORST PART IS THE OIL LEAK COMING FROM THE FRONT VALVE COVER. IT IS SPILLING OUT ON MY EXHAUST MANIFOLD AND SMOKES BADLY. I JUST READ GM HAS A RECALL ON AL... Read more
Incident date: Sep 2, 2016
INTERMITTENT PROBLEM WITH HEADLAMPS GOING DARK WHILE DRIVING AT NIGHT FORCING ME TO USE MY HIGH BEAMS. DAYTIME RUNNING LIGHTS APPEAR TO WORK ALTHOUGH I WOULDN'T NECESSARILY NOTICE IF THEY GO DARK DURING THE DAY. I UNDERSTAND GM HAS A RECALL FOR THIS PROBLEM AND WANT TO KNOW IF MY VEHICLE QUALIFIES. I HAVE NOT RECEIVED ANY RECALL NOTICE FROM GM ALTHOUGH I READ THEY HAVE STARTED TO SEND NOTICES OUT ... Read more
BUICK
RENDEZVOUS
(2002) - SERVICE BRAKES
Sep 3, 2016
Incident date: Aug 20, 2016
THE VEHICLE WAS RUNNING FOR 45 MINUTES ON TWO-LANE PAVED COUNTRY ROADS. I DROVE THE FIRST 15 MINUTES, WITH ONE OF MY SONS DRIVING THE OTHER 30 MINUTES WHILE I WAS A FRONT SEAT PASSENGER. WE PULLED INTO A PARKING LOT AND SWITCHED DRIVERS SO ANOTHER SON COULD BEGIN A DRIVING LESSON WITH ME. WHEN HE BEGAN TO BACK OUT OF THE PARKING SPACE HE SAID THAT THE BRAKES DID NOT FEEL RIGHT AND NOTICED WHA... Read more
Fire
BUICK
RENDEZVOUS
(2002) - ENGINE
Sep 3, 2016
Incident date: Aug 20, 2016
THE VEHICLE WAS RUNNING FOR 45 MINUTES ON TWO-LANE PAVED COUNTRY ROADS. I DROVE THE FIRST 15 MINUTES, WITH ONE OF MY SONS DRIVING THE OTHER 30 MINUTES WHILE I WAS A FRONT SEAT PASSENGER. WE PULLED INTO A PARKING LOT AND SWITCHED DRIVERS SO ANOTHER SON COULD BEGIN A DRIVING LESSON WITH ME. WHEN HE BEGAN TO BACK OUT OF THE PARKING SPACE HE SAID THAT THE BRAKES DID NOT FEEL RIGHT AND NOTICED WHA... Read more
Fire
Incident date: Aug 11, 2016
TWO KUMHO TIRES WERE INSTALLED IN AUGUST 2015 AT 178,000 MILES. IN AUGUST OF 2016 AT 190,000 MILES VEHICLE BEGAN TO VIBRATE. RETURNED TO TIRE DEALER AND WAS TOLD ONE OF THE TIRE WAS SEPARATING AND NEEDED REPLACED. TIRES HAVE 12,000 MILES ON THEM. NO REASON TO BELIEVE THE OTHER ONE WILL NOT DO THE SAME THING. MADE IN CHINA.
BUICK
PARK AVENUE
(2000) - ELECTRICAL SYSTEM
Sep 3, 2016
Incident date: Jan 18, 2016
AT APPROXIMATELY 157800 MILES, DRIVERS' SIDE ELECTRIC DOOR LOCK BECAME INOPERABLE, UNABLE TO OPEN DOOR FROM INSIDE WITH MANUAL CONTROLS, UNABLE TO UNLOCK DOOR WITH REMOTE AND UNABLE TO OPEN DOOR WITH KEY FROM OUTSIDE. CANNOT OPEN DOOR TO EFFECT REPAIRS AS DISCOVERED ONLINE (YTUBE) AS INSIDE PANEL MUST BE REMOVED WITH DOOR OPEN. MUST MAKE ENTRY FROM PASSENGER SIDE. IF PASSENGER SIDE DOOR LOCK FREEZ... Read more
Incident date: Aug 30, 2016
VEHICLE CUT OFF WHILE I WAS DRIVING. LOSS ALL CONTROL WHILE TURNING A CORNER IN TOWN
Incident date: Aug 30, 2016
VEHICLE CUT OFF WHILE I WAS DRIVING. LOSS ALL CONTROL WHILE TURNING A CORNER IN TOWN
Incident date: Dec 30, 2015
PURCHASED A USED 2013 BUICK ENCORE WITH 21,115 MILES. AFTER TWO (2) MONTHS THE PASSENGER AIRBAG LIGHT STARTING SHOWING OFF WHEN MY WIFE WAS SEATED IN THE CAR, SHE WEIGHS 110 LBS. IT WOULD COME ON THEN GO OFF OR NOT COME ON AT ALL. TOOK CAR TO NEARBY DEALERSHIP, THEY STATED "NO PROBLEM, WE CAN ADJUST THE SENSOR ALL THE WAY DOWN TO 85 LBS." ABOUT HALF WAY HOME THE PASSENGER AIRBAG OFF LIGHT CAME BAC... Read more
Incident date: Jul 31, 2016
CPSC:2014 BUCK REGAL:HAND HELD REMOTE GARAGE OPENER : CONSUMER STATED THE HAND HELD REMOTE SHOULD ONLY OPERATE WHILE ENGINE IS ON, NOT OFF. *SS UPDATED 03/29/2017 *JS
BUICK
RENDEZVOUS
(2004) - AIR BAGS
Aug 30, 2016
Incident date: Aug 2, 2016
TRAC LIGHT WOULD COME ON AND OFF A FEW TIMES. EVENTUALLY THE TRAC OFF, AND ABS LIGHT STAY ON. IT OCCURS AT RANDOM MOMENTS WHILE STATIONARY AND IN MOTION. DISABLING THE TRACTION CONTROL. THIS IS HAZARDOUS WHEN IT IS ON AND IN MOTION WITH NOT FAVORABLE WEATHER IE RAIN OR SNOW. I HAVE HAD THIS HAPPEN TO ME, DRIVING IN THE RAIN WITH THE ABS DISABLED, I HAD TO APPLY MY BRAKES HARD TO AVOID REAR ENDING ... Read more
BUICK
RENDEZVOUS
(2004) - SERVICE BRAKES
Aug 30, 2016
Incident date: Aug 2, 2016
TRAC LIGHT WOULD COME ON AND OFF A FEW TIMES. EVENTUALLY THE TRAC OFF, AND ABS LIGHT STAY ON. IT OCCURS AT RANDOM MOMENTS WHILE STATIONARY AND IN MOTION. DISABLING THE TRACTION CONTROL. THIS IS HAZARDOUS WHEN IT IS ON AND IN MOTION WITH NOT FAVORABLE WEATHER IE RAIN OR SNOW. I HAVE HAD THIS HAPPEN TO ME, DRIVING IN THE RAIN WITH THE ABS DISABLED, I HAD TO APPLY MY BRAKES HARD TO AVOID REAR ENDING ... Read more