Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: Feb 25, 2017
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. AFTER STARTING THE ENGINE, THE AIR BAG SENSOR INDICATOR REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Incident date: Mar 3, 2017
VEHICLE WAS TAKEN IN FOR INSPECTION OF STEERING GEAR AND LOW FLUID IN THE RESERVOIR. SEAL ON DRIVER SIDE WAS LEAKING CAUSING FLUID TO COLLECT IN AND AROUND BOOT. THERE IS A TSB / NON MANDATORY RECALL FOR THE POWER STEERING PUMP. THERE SHOULD BE A RECALL ON THE STEERING GEAR ASSEMBLY/ RACK & PINION. IN THE PROCESS OF INSTALLING THE STEERING GEAR THE FRONT STRUTS APPARENTLY LOCKED IN PLACE NOW THEY... Read more
Incident date: Feb 26, 2017
MY FRONT PASSENGER AIR BAG WILL NOT TURN ON WITH AN AVERAGE SIZE PERSON WEIGHING 135LBS SITTING IN THE FRONT PASSENGER SEAT. IT SEEMS TO ONLY WORK WITH SOMEONE SITTING IN IT AT A WEIGHT OF OVER 200LBS. I JUST BOUGHT THIS CAR AND MY LOCAL GMC BUICK DEALERSHIP TELLS ME THERE IS NOTHING WRONG WITH THE SENSOR BECAUSE THE MECHANIC THAT WORKED ON IT SAT IN IT AT 220LBS AND IT TURNED ON FOR HIM JUST FINE... Read more
Incident date: Jan 10, 2017
THE ELECTRICAL SYSTEM IS MALFUNCTIONING. THE AIR BAG LIGHT IS ON SOMETIME THEN IT WILL GO OFF. ITS LIKE SOMEONE IS SITTING ON THE PASSENGER SEAT. THE DASH SEAT LIGHT COMES ON AND OFF TOO. MY COLLISION LIGHT STARTED ACTING UP AND NOW IT DOESN'T WORK BUT TONIGHT THE PASSENGER MIRROR IS PARTIALLY ON AND WILL NOT GO OUT. BUTTONS ON THE DASH DISAPPEARS THEN SHOWS UP LATER. BLUETOOTH, COLLISION SETTING ... Read more
Incident date: Feb 1, 2017
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR INDICATOR REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 175,000.
Incident date: Feb 1, 2017
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING WATER ON THE DRIVER AND PASSENGER SIDE OF THE VEHICLE WHERE THE FILLERS THAT HOLD THE SIDE AIR BAGS WERE LOCATED. THE VEHICLE WAS ALSO LEAKING WATER THROUGH THE ROOF IN THE REAR, UNDERNEATH THE SENSOR USED FOR REVERSE ASSISTANCE. THE REAR SEAT BELTS WERE ALSO LEAKING WATER. THE CONTACT TOOK THE VEHICLE TO TH... Read more
Incident date: Feb 25, 2017
WHEN AT A STOP SIGN MY VEHICLE DIED. I WAS ABLE TO RESTART IT BUT AT SLOW SPEEDS IT CONTINUED TO DIE. ON THE WAY HOME, AT HIGHWAY SPEEDS THE CAR PERFORMED FINE. AT SLOW SPEEDS THE REST OF THE DAY AND DURING A TEST DRIVE THE NEXT DAY, AFTER ABOUT 10 MINUTES, THE VEHICLE DIED ALMOST CONTINUOUSLY, LOSING POWER STEERING ETC. TO GET HOME I HAD TO KEEP A FOOT ON THE GAS WHILE BRAKING/TURNING AND STOPPED... Read more
Incident date: Aug 15, 2016
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING 10 MPH AND MAKING A RIGHT TURN, THE CONTACT NOTICED THAT THE GRACO CHILD SAFETY SEAT THAT WAS LATCHED IN THE SECOND ROW SEATING ON THE DRIVER SIDE WAS MOVING. THE CONTACT ALSO MENTIONED THAT THE DAYTIME RUNNING LIGHTS FAILED TO OPERATE, AS WELL AS THE KEY FOBS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DEALER SEVERAL TIMES FOR THE... Read more
Incident date: Aug 15, 2016
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING 10 MPH AND MAKING A RIGHT TURN, THE CONTACT NOTICED THAT THE GRACO CHILD SAFETY SEAT THAT WAS LATCHED IN THE SECOND ROW SEATING ON THE DRIVER SIDE WAS MOVING. THE CONTACT ALSO MENTIONED THAT THE DAYTIME RUNNING LIGHTS FAILED TO OPERATE, AS WELL AS THE KEY FOBS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DEALER SEVERAL TIMES FOR THE... Read more
Incident date: Aug 15, 2016
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING 10 MPH AND MAKING A RIGHT TURN, THE CONTACT NOTICED THAT THE GRACO CHILD SAFETY SEAT THAT WAS LATCHED IN THE SECOND ROW SEATING ON THE DRIVER SIDE WAS MOVING. THE CONTACT ALSO MENTIONED THAT THE DAYTIME RUNNING LIGHTS FAILED TO OPERATE, AS WELL AS THE KEY FOBS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DEALER SEVERAL TIMES FOR THE... Read more
Incident date: Feb 9, 2017
TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING 25 MPH AND MAKING A LEFT TURN, ANOTHER VEHICLE PULLED OUT AND CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SIDE SEAT BELT FAILED TO LOCK. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. NO INJURIES WERE REPORTED IN THE OTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED T... Read more
Crash
1 injured
Incident date: Feb 9, 2017
TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING 25 MPH AND MAKING A LEFT TURN, ANOTHER VEHICLE PULLED OUT AND CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SIDE SEAT BELT FAILED TO LOCK. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. NO INJURIES WERE REPORTED IN THE OTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED T... Read more
Crash
1 injured
Incident date: Feb 22, 2017
LOST POWER WHILE DRIVING 65 MPH ON HIGHWAY WHICH CAUSED POWER STEERING AND BRAKES TO BECOME HARD TO USE. I TOOK IT TO MECHANIC AND FOUND THAT THE FUEL PUMP RELAY HAD OVER HEATED CAUSING THE FUEL PUMP TO STOP. I LOOKED ON RECALLS ON THE INTERNET AND SAW WHERE THIS HAS BECOME A COMMON PROBLEM WITH THESE CARS AND THAT GENERAL MOTORS REFUSES TO ISSUE A RECALL. THIS IS A VERY DANERVOUS CONDITION AND NE... Read more
Incident date: Feb 22, 2017
LOST POWER WHILE DRIVING 65 MPH ON HIGHWAY WHICH CAUSED POWER STEERING AND BRAKES TO BECOME HARD TO USE. I TOOK IT TO MECHANIC AND FOUND THAT THE FUEL PUMP RELAY HAD OVER HEATED CAUSING THE FUEL PUMP TO STOP. I LOOKED ON RECALLS ON THE INTERNET AND SAW WHERE THIS HAS BECOME A COMMON PROBLEM WITH THESE CARS AND THAT GENERAL MOTORS REFUSES TO ISSUE A RECALL. THIS IS A VERY DANERVOUS CONDITION AND NE... Read more
Incident date: Feb 1, 2017
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD HESITATE AND THE TRACTION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS WHERE DIAGNOSTIC TESTING WAS PERFORMED. IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACE... Read more
Incident date: Feb 22, 2017
WHEN DRIVING OR COMING TO A STOP OR EVEN MAKING A TURNING THE VEHICLES SHAKES AND THEN SHUTS OFF, THIS FIRST HAPPEN WHEN I WAS DRIVING THE CAR ON A VERY BUSY STREET, THE FIRST TIME THIS OCCURRED IT HAPPENED WITH NO WARNING JUST A SHAKE AND THEN THE CAR SHUT OFF, REDUCING SPEED RAPIDLY , CAUSING THE TRAFFIC BEHIND ME TO DO THE SAME, THANK GOD THAT THERE WASN'T AN ACCIDENT, BUT IT SURE COULD HAVE B... Read more
Incident date: Feb 22, 2017
WHEN DRIVING OR COMING TO A STOP OR EVEN MAKING A TURNING THE VEHICLES SHAKES AND THEN SHUTS OFF, THIS FIRST HAPPEN WHEN I WAS DRIVING THE CAR ON A VERY BUSY STREET, THE FIRST TIME THIS OCCURRED IT HAPPENED WITH NO WARNING JUST A SHAKE AND THEN THE CAR SHUT OFF, REDUCING SPEED RAPIDLY , CAUSING THE TRAFFIC BEHIND ME TO DO THE SAME, THANK GOD THAT THERE WASN'T AN ACCIDENT, BUT IT SURE COULD HAVE B... Read more
Incident date: Feb 22, 2017
WHEN DRIVING OR COMING TO A STOP OR EVEN MAKING A TURNING THE VEHICLES SHAKES AND THEN SHUTS OFF, THIS FIRST HAPPEN WHEN I WAS DRIVING THE CAR ON A VERY BUSY STREET, THE FIRST TIME THIS OCCURRED IT HAPPENED WITH NO WARNING JUST A SHAKE AND THEN THE CAR SHUT OFF, REDUCING SPEED RAPIDLY , CAUSING THE TRAFFIC BEHIND ME TO DO THE SAME, THANK GOD THAT THERE WASN'T AN ACCIDENT, BUT IT SURE COULD HAVE B... Read more
Incident date: Feb 1, 2017
2003 BUICK REGAL. CONSUMER WRITES IN REGARDS TO NO PARTS AVAILABLE TO REPAIR RECALL NOTICE - VEHICLE VANDALIZED AT DEALERSHIP - REFUSES TO BE HELD RESPONSIBLE FOR DAMAGES. *SMD THE CONSUMER DID NOT REFERENCE A RECALL. *JB
Incident date: Feb 27, 2016
MY CAR HAS RECENTLY HAD REDUCED BATTERY POWER AND STRONG BURNING SMELL IN THE BACK SIMILAR TO THE PROBLEMS WITH RECALL 13V173000. HOWEVER, MY VIN WAS NOT PART OF THE RECALL. THE DEALER SAID IT WAS INSPECTED AND THE PART WAS DETERMINED TO BE FINE, HOWEVER, NOW IT WOULD SEEM AS THOUGH MY CAR SHOULD HAVE BEEN INCLUDED, AS IT IS NOW EXPERIENCING THE SAME PROBLEMS. I DON'T HAVE TANGIBLE EVIDENCE ... Read more
Incident date: Jan 1, 2012
TL* THE CONTACT OWNED A 1999 BUICK REGAL. AFTER DRIVING AND PARKING THE VEHICLE, SMOKE AND FLAMES APPEARED. THE VEHICLE WAS DESTROYED AND TOWED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THERE WAS A RECALL REGARDING THE FAILURE, BUT THE CONTACT RECEIVED THE NOTIFICATION TOO LATE. THE RECALL INFORMATION AND FAILURE MILEAGE WERE UNKNOWN.
Fire
Incident date: Feb 24, 2017
THREE OF FOUR TIRES PURCHASED HAD A BELT SEPARATION - ONE LOST A SIZEABLE PIECE OF TREAD. THIS OCCURRED OVER A SPAN OF THREE MONTHS.
Incident date: Feb 27, 2017
ENGINE STALLS AT A STOP- WHEN ENGINE IS WARM- ENGINE LEAKING OIL- FUEL GAGE-
Incident date: Feb 27, 2017
ENGINE STALLS AT A STOP- WHEN ENGINE IS WARM- ENGINE LEAKING OIL- FUEL GAGE-
Incident date: Feb 24, 2017
THIS IS A 1 OWNER VEHICLE, NOT DRIVEN LONG DISTANCES OR ON SALTED OR ROUGH TERRAIN. IN THE LAST FEW MONTHS, I HAVE HAD TO REPLACE BOTH STABILIZER BARS, SHOCKS, STRUTS, AND BECAUSE THE BRAKES WERE NOT PUT BACK ON PROPERLY THE BRAKES AND ROTORS, AND IN 2011 THE GEAR BOX HAD A LEAK WHICH WAS REPLACED. NOW AFTER SPENDING $4K IN THE LAST FEW MONTHS, I AM BEING TOLD THE RACK AND PINION (WHICH IS THE S... Read more
Incident date: Feb 24, 2017
THIS IS A 1 OWNER VEHICLE, NOT DRIVEN LONG DISTANCES OR ON SALTED OR ROUGH TERRAIN. IN THE LAST FEW MONTHS, I HAVE HAD TO REPLACE BOTH STABILIZER BARS, SHOCKS, STRUTS, AND BECAUSE THE BRAKES WERE NOT PUT BACK ON PROPERLY THE BRAKES AND ROTORS, AND IN 2011 THE GEAR BOX HAD A LEAK WHICH WAS REPLACED. NOW AFTER SPENDING $4K IN THE LAST FEW MONTHS, I AM BEING TOLD THE RACK AND PINION (WHICH IS THE S... Read more
Incident date: Feb 24, 2017
THIS IS A 1 OWNER VEHICLE, NOT DRIVEN LONG DISTANCES OR ON SALTED OR ROUGH TERRAIN. IN THE LAST FEW MONTHS, I HAVE HAD TO REPLACE BOTH STABILIZER BARS, SHOCKS, STRUTS, AND BECAUSE THE BRAKES WERE NOT PUT BACK ON PROPERLY THE BRAKES AND ROTORS, AND IN 2011 THE GEAR BOX HAD A LEAK WHICH WAS REPLACED. NOW AFTER SPENDING $4K IN THE LAST FEW MONTHS, I AM BEING TOLD THE RACK AND PINION (WHICH IS THE S... Read more
Incident date: Jan 15, 2017
I REPLACED MY SENSOR AND MY THERMOSTAT BECAUSE THE DASHBOARD SAID THE CAR WAS OVERHEATING AFTER REPLACING IT THE DASHBOARD CONTINUES TO SAY THE CAR IS OVERHEATING. IT'S DOING IT WHILE DRIVING ON PUBLIC STREET AND HIGHWAYS
Incident date: Jan 15, 2017
I REPLACED MY SENSOR AND MY THERMOSTAT BECAUSE THE DASHBOARD SAID THE CAR WAS OVERHEATING AFTER REPLACING IT THE DASHBOARD CONTINUES TO SAY THE CAR IS OVERHEATING. IT'S DOING IT WHILE DRIVING ON PUBLIC STREET AND HIGHWAYS
Incident date: Jan 15, 2017
I REPLACED MY SENSOR AND MY THERMOSTAT BECAUSE THE DASHBOARD SAID THE CAR WAS OVERHEATING AFTER REPLACING IT THE DASHBOARD CONTINUES TO SAY THE CAR IS OVERHEATING. IT'S DOING IT WHILE DRIVING ON PUBLIC STREET AND HIGHWAYS
Incident date: Feb 10, 2017
TL* THE CONTACT OWNS A 2014 BUICK VERANO. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE CONTACT WAS ABLE TO OBTAIN AN ONSTAR REPORT WITH THE DIAGNOSTIC TROUBLE CODE. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE CODE, BUT STILL ADVISED THE CONTACT TO HAVE FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE DEALER TO DIAGNOSE A... Read more
Incident date: Feb 3, 2017
TL* THE CONTACT OWNS A 2006 BUICK RAINIER. WHILE DRIVING 40 MPH, THE VEHICLE JERKED VIOLENTLY WITHOUT WARNING. IN ADDITION, THE POWER WINDOWS WERE JAMMED AND WOULD NOT WIND UP OR DOWN. THE CONTACT STATED THAT THE VEHICLE ALSO LEAKED FUEL ONTO THE GROUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 105,0... Read more
Incident date: Feb 3, 2017
TL* THE CONTACT OWNS A 2006 BUICK RAINIER. WHILE DRIVING 40 MPH, THE VEHICLE JERKED VIOLENTLY WITHOUT WARNING. IN ADDITION, THE POWER WINDOWS WERE JAMMED AND WOULD NOT WIND UP OR DOWN. THE CONTACT STATED THAT THE VEHICLE ALSO LEAKED FUEL ONTO THE GROUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 105,0... Read more
Incident date: Feb 3, 2017
TL* THE CONTACT OWNS A 2006 BUICK RAINIER. WHILE DRIVING 40 MPH, THE VEHICLE JERKED VIOLENTLY WITHOUT WARNING. IN ADDITION, THE POWER WINDOWS WERE JAMMED AND WOULD NOT WIND UP OR DOWN. THE CONTACT STATED THAT THE VEHICLE ALSO LEAKED FUEL ONTO THE GROUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 105,0... Read more
Incident date: Feb 21, 2017
VEHICLES LOW BEAM LIGHTS WENT OUT FOR NO REASON BOTH AT THE SAME TIME. WORKED AN HOUR BEFORE AND JUST QUIT. HIGH BEAMS WILL WORK. READ MANY COMPLAINTS ON THE SAME THING WHILE LOOKING FOR SOLUTIONS
Incident date: Jun 21, 2013
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG OFF WARNING INDICATOR ILLUMINATED WHILE THE SEAT WAS BEING OCCUPIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Incident date: Feb 15, 2017
ENGINE COMPARTMENT FIRE
Fire
Incident date: Feb 19, 2017
INTAKE MANIFOLD FAILED WATER LEAKED INTERNALLY INTO COMBUSTION CHAMBER CAUSING HYDROLOCKING OF ENGINE. UPON RESEARCHING CAUSATIVE ACTIONS I FIND THAT GENERAL MOTORS IS AWARE OF THIS DEFECT AND HAS REDESIGNED THE FAULTY PARTS BUT DISAVOW ANY CULPABILITY EVEN THOUGH A CONSCIENTIOUS OWNER WHO PROPERLY MAINTAINS THE VEHICLE CANNOT KNOW WHAT IS TRANSPIRING INSIDE A COMPOSITE MATERIALS INTAKE MANIFOLD... Read more
Incident date: Dec 15, 2016
TL* THE CONTACT OWNS A 2001 BUICK REGAL. AFTER STARTING THE ENGINE, A LOUD BOOMING SOUND WAS HEARD COMING FROM THE ENGINE. UPON INSPECTION, THE CONTACT DISCOVERED SMOKE UNDER THE HOOD. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE MANIFOLD WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR... Read more
Fire
Incident date: Feb 19, 2017
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. WHILE THE VEHICLE WAS STATIONARY, THE MALFUNCTION INDICATOR ILLUMINATED WITHOUT WARNING. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING ON MORE THAN ONE OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,293.
Incident date: Nov 21, 2016
THE POWER STEERING WENT OUT AND THE ELECTRICAL NO POWER 3 TIMES SINCE NOVEMBER 2016
Incident date: Nov 21, 2016
THE POWER STEERING WENT OUT AND THE ELECTRICAL NO POWER 3 TIMES SINCE NOVEMBER 2016
BUICK
RENDEZVOUS
(2005) - ENGINE
Feb 18, 2017
Incident date: Jan 12, 2017
REAR WHEEL BEARINGS FAILED AT 30K MI. COOLING SYSTEM FAILED AT 110 K MI. CAR IN MOTION ON HIGHWAY.
BUICK
RENDEZVOUS
(2005) - WHEELS
Feb 18, 2017
Incident date: Jan 12, 2017
REAR WHEEL BEARINGS FAILED AT 30K MI. COOLING SYSTEM FAILED AT 110 K MI. CAR IN MOTION ON HIGHWAY.
Incident date: Feb 5, 2017
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 50 MPH, THE VEHICLE LOST ALL STEERING ABILITY. AS A RESULT, THE VEHICLE SPUN OUT OF CONTROL AND CRASHED INTO A MEDIAN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE CRASH. THE VIN WAS INVALID. THE FAILURE MILEAGE W... Read more
Crash
1 injured
Incident date: Feb 5, 2017
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 50 MPH, THE VEHICLE LOST ALL STEERING ABILITY. AS A RESULT, THE VEHICLE SPUN OUT OF CONTROL AND CRASHED INTO A MEDIAN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE CRASH. THE VIN WAS INVALID. THE FAILURE MILEAGE W... Read more
Crash
1 injured
BUICK
RENDEZVOUS
(2002) - FUEL/PROPULSION SYSTEM
Feb 17, 2017
Incident date: Sep 30, 2009
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING VARIOUS SPEEDS, A FUEL ODOR ENTERED THE VEHICLE. THE CONTACT NOTICED THAT THERE WAS A FUEL LEAK AROUND THE REAR OF THE VEHICLE. THE DEALER COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 07E021000 (FUEL SYSTEM) AND 07V349000 (FUEL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF T... Read more
Incident date: Apr 16, 2014
THE SHIFT LEVER IS ON A CONSOLE BETWEEN THE TWO FRONT SEATS. PUSHING THE LEVER TOWARD THE DRIVER CHANGES THE TRANSMISSION MODE FROM AUTOMATIC TO MANUAL. THERE IS NOTHING TO PREVENT ACCIDENTAL PUSHES SWITCHING THE TRANSMISSION TO MANUAL MODE AT HIGHWAY SPEED. MY PASSENGER, WHILE ADJUSTING HER COAT, HAS SWITCHED THE CAR TO MANUAL MODE WHILE THE CAR WAS AT HIGHWAY SPEED AND I HAVE SEEN HER PURSE S... Read more
Incident date: Feb 10, 2017
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING 10 MPH, THE CONTACT OBSERVED AN ABNORMAL SOUND COMING FROM THE ENGINE WITHOUT WARNING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER ADVISED THE CONTACT TO CONDUCT AN OIL CONSUMPTION TEST OVER THE NEXT TWO MONTHS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.