Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: Dec 4, 2017
WHAT WAS HAPPENING WAS THE CAR WOULD JUST START DOWNSHIFTING BY ITSELF, SPEED WAS DRASTICALLY REDUCED. IT DIDN'T MATTER HOW FAST OR SLOW I WAS GOING BUT IT DID HAPPEN ON THE EXPRESSWAY AND I WENT FROM 65MPH TO 40 MPH IN A MATTER OF SECONDS. HAD BEEN HAPPENING FOR A YEAR AND HAS BEEN TO THE DEALER 5 TIMES, THIS LAST TIME THEY HAD IT FOR 7 WEEKS AND REQUIRED GM TECH CENTER SUPPORT TO FINALLY GET IT ... Read more
Incident date: Nov 27, 2017
'TAKATA RECALL' LOW BEAM HEADLIGHTS STOPPED WORKING. BUT HIGH BEAM WORKS JUST FINE.
Incident date: Oct 26, 2015
COMPLETE ENGINE POWER REDUCTION AUTOMATICALLY CASING CAR INSTANTLY TO DROP FROM 65 MPH DOWN TO 25 MPH IN THE MIDDLE OF A 4 LANE HIGHWAY. LOST ALL POWER STEERING ABILITY AND NOT ABLE TO TURN CAR AND ALMOST DROVE INTO TREES BEFORE IT CAME TO A STOP. I HAD TO HAVE AAA COME AND TOW MY CAR TO WALSER BUICK GMC IN BLOOMINGTON, MN
Crash
Incident date: Oct 26, 2015
COMPLETE ENGINE POWER REDUCTION AUTOMATICALLY CASING CAR INSTANTLY TO DROP FROM 65 MPH DOWN TO 25 MPH IN THE MIDDLE OF A 4 LANE HIGHWAY. LOST ALL POWER STEERING ABILITY AND NOT ABLE TO TURN CAR AND ALMOST DROVE INTO TREES BEFORE IT CAME TO A STOP. I HAD TO HAVE AAA COME AND TOW MY CAR TO WALSER BUICK GMC IN BLOOMINGTON, MN
Crash
Incident date: Oct 26, 2015
COMPLETE ENGINE POWER REDUCTION AUTOMATICALLY CASING CAR INSTANTLY TO DROP FROM 65 MPH DOWN TO 25 MPH IN THE MIDDLE OF A 4 LANE HIGHWAY. LOST ALL POWER STEERING ABILITY AND NOT ABLE TO TURN CAR AND ALMOST DROVE INTO TREES BEFORE IT CAME TO A STOP. I HAD TO HAVE AAA COME AND TOW MY CAR TO WALSER BUICK GMC IN BLOOMINGTON, MN
Crash
Incident date: Dec 6, 2017
HELLO, WE HAVE JUST PURCHASED A USED 2010 ENCLAVE BUICK ABOUT THREE MONTHS AGO AND HAVE JUST HIT THE 80,000 MILE MARK AND MY ENGINE LIGHT TURNED ON AND THE DIAGNOSIS FOR THIS VEHICLE IS P0008. ON LINE THEY SHOW THE PREVIOUS MODELS TO MINE WHERE ALL RECALLED FOR THIS CODE ISSUE. MY CONCERN IS WAS THIS ISSUE FIXED FOR THESE NEWER MODELS OR IS THIS SOMETHING THAT WILL BE RECALLED IN THE FUTURE JUST... Read more
Incident date: Jan 6, 2016
COMPLETE BLACKOUT OF MONITOR (NAVIGATION SCREEN) INCLUDING REAR VIEW CAMERA WHILE WHILE DRIVING ON CITY STREETS AND HIGHWAYS AND HAPPENED ONCE DURING STARTUP OF VEHICLE. SOMETIMES BEFORE BLACKOUT VERTICAL LINES APPEAR. ESTIMATED TIME OF BLACKOUT HAS LASTED MORE THAN ONE MINUTE AND I HAVE HAD TO PULL OVER UNTIL IT APPEARS. I HAVE HAD PASSENGERS IN THE VEHICLE WHO HAVE WITNESSED THIS OCCURRENCE. ... Read more
Incident date: Jan 6, 2016
COMPLETE BLACKOUT OF MONITOR (NAVIGATION SCREEN) INCLUDING REAR VIEW CAMERA WHILE WHILE DRIVING ON CITY STREETS AND HIGHWAYS AND HAPPENED ONCE DURING STARTUP OF VEHICLE. SOMETIMES BEFORE BLACKOUT VERTICAL LINES APPEAR. ESTIMATED TIME OF BLACKOUT HAS LASTED MORE THAN ONE MINUTE AND I HAVE HAD TO PULL OVER UNTIL IT APPEARS. I HAVE HAD PASSENGERS IN THE VEHICLE WHO HAVE WITNESSED THIS OCCURRENCE. ... Read more
Incident date: Sep 8, 2017
TL* THE CONTACT OWNS A 2013 BUICK REGAL. WHILE THE DRIVER ATTEMPTED TO PARALLEL PARK, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO TWO PARKED VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DAMAGED AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO THE DEALER (DALESSIO CHEVROLET BUICK IN BOONTON, ... Read more
Crash
Incident date: Sep 8, 2017
TL* THE CONTACT OWNS A 2013 BUICK REGAL. WHILE THE DRIVER ATTEMPTED TO PARALLEL PARK, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO TWO PARKED VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DAMAGED AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO THE DEALER (DALESSIO CHEVROLET BUICK IN BOONTON, ... Read more
Crash
Incident date: Nov 20, 2017
WHEN I PUSH THE PUSH-START BUTTON, THE VEHICLE MAKES A GRUNTING NOISE, BUT IT DOES NOT START. ALL THE LIGHTS COME ON AND STAY ON INCLUDING THE "CHECK ENGINE LIGHT." IT HAS HAPPENED FOUR TIMES. IT HAPPENED THREE TIMES WHEN THE VEHICLE WAS PARKED IN THE GARAGE, AND ONCE WHEN THE VEHICLE WAS AT A PARKING LOT. THE VEHICLE HAS BEEN TOWED TWICE TO A DEALER; HOWEVER, AFTER THE VEHICLE IS THOROUGHLY CH... Read more
Incident date: Nov 20, 2017
WHEN I PUSH THE PUSH-START BUTTON, THE VEHICLE MAKES A GRUNTING NOISE, BUT IT DOES NOT START. ALL THE LIGHTS COME ON AND STAY ON INCLUDING THE "CHECK ENGINE LIGHT." IT HAS HAPPENED FOUR TIMES. IT HAPPENED THREE TIMES WHEN THE VEHICLE WAS PARKED IN THE GARAGE, AND ONCE WHEN THE VEHICLE WAS AT A PARKING LOT. THE VEHICLE HAS BEEN TOWED TWICE TO A DEALER; HOWEVER, AFTER THE VEHICLE IS THOROUGHLY CH... Read more
BUICK
RENDEZVOUS
(2004) - STEERING
Dec 4, 2017
Incident date: Apr 4, 2017
TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. THE CONTACT STATED THAT THERE WAS A PREMATURE FAILURE WITH THE RACK AND PINION, AND THERE WAS A LOUD NOISE CONCERNING THE STEERING COLUMN. AN INDEPENDENT REPAIR SHOP REPLACED THE PART AND, LESS THAN FIVE DAYS LATER, THE STEERING WHEEL WAS TIGHT AND DIFFICULT TO TURN PROPERLY. THE INDEPENDENT REPAIR SHOP DETERMINED THAT THE PART WAS FAULTY. THE DEALER (... Read more
Incident date: Oct 10, 2017
I HAD PARKED IN THE VISITORS PARKING SPACE AT THE NURSING HOME. I WANTED TO STRAIGHTEN MY CAR IN THE SPACE. WHEN I PUT IT IN REVERSE, MY CAR LUNGED FORWARD AT AN UNCONTROLLABLE FAST SPEED, WENT ACROSS THE SIDEWALK, HIT THE VISITORS PARKING SIGN, WENT ACROSS SOME GRASS, ACROSS THE MAIN SIDEWALK TO THE BUILDING, ACROSS SOME MORE GRASS, HIT THE VISITORS PARKING SIGN ON THE OTHER SIDE, AND ACROSS TH... Read more
Incident date: Nov 30, 2017
FROM STANDING STOP OR WHILE IN MOTION AT HIGHWAY SPEEDS, STOMP THE ACCELERATOR TO COMMAND IMMEDIATE ACCELERATION: ACCELERATOR SOMETIMES STICKS IN WIDE OPEN THROTTLE RESULTING IN UNINTENDED SUSTAINED ACCELERATION. FIRST COUNTER-MEASURE TRIED - SLAP THE GEAR SELECTOR HANDLE TO NEUTRAL POSITION; HOWEVER, ENGINE REMAINS IN WOT CONDITION. SECOND COUNTER-MEASURE - PUSH THE ENGINE OFF SWITCH AND COAST T... Read more
Incident date: Aug 17, 2017
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE INTERMITTENTLY ROCKED BACK AND FORTH. THE FAILURE RECURRED SEVERAL TIMES. ALSO, WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND PERFORMED A TIRE ROTATION AND BALANCING. ADDITIONALLY, THE CONTACT S... Read more
Incident date: Aug 17, 2017
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE INTERMITTENTLY ROCKED BACK AND FORTH. THE FAILURE RECURRED SEVERAL TIMES. ALSO, WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND PERFORMED A TIRE ROTATION AND BALANCING. ADDITIONALLY, THE CONTACT S... Read more
Incident date: Aug 17, 2017
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE INTERMITTENTLY ROCKED BACK AND FORTH. THE FAILURE RECURRED SEVERAL TIMES. ALSO, WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND PERFORMED A TIRE ROTATION AND BALANCING. ADDITIONALLY, THE CONTACT S... Read more
Incident date: Oct 31, 2017
CAR HAS AUTOSTOP. WHILE WAITING ON LIGHT AND WHEN IT CHANGED CAR STALLED LIKE IT DID NOT WANT TO START UP. IT MADE THE NOISE LIKE SOMEONE TURNED THE KEY WITH THE CAR STILL ON, BUT THIS IS A KEYLESS IGNITION. IT HAS DIED THIS SEVERAL TIMES AND I HAVE TAKEN IT TO BUICK DEALER AND THEY SAY NOTHING WRONG WITH IT, IT HAS DID IT TWICE MORE SINCE THEY CHECKED IT. LAST TIME I WAS AT A FOOD DRIVE THRU AND ... Read more
Incident date: Oct 31, 2017
CAR HAS AUTOSTOP. WHILE WAITING ON LIGHT AND WHEN IT CHANGED CAR STALLED LIKE IT DID NOT WANT TO START UP. IT MADE THE NOISE LIKE SOMEONE TURNED THE KEY WITH THE CAR STILL ON, BUT THIS IS A KEYLESS IGNITION. IT HAS DIED THIS SEVERAL TIMES AND I HAVE TAKEN IT TO BUICK DEALER AND THEY SAY NOTHING WRONG WITH IT, IT HAS DID IT TWICE MORE SINCE THEY CHECKED IT. LAST TIME I WAS AT A FOOD DRIVE THRU AND ... Read more
Incident date: Oct 31, 2017
CAR HAS AUTOSTOP. WHILE WAITING ON LIGHT AND WHEN IT CHANGED CAR STALLED LIKE IT DID NOT WANT TO START UP. IT MADE THE NOISE LIKE SOMEONE TURNED THE KEY WITH THE CAR STILL ON, BUT THIS IS A KEYLESS IGNITION. IT HAS DIED THIS SEVERAL TIMES AND I HAVE TAKEN IT TO BUICK DEALER AND THEY SAY NOTHING WRONG WITH IT, IT HAS DID IT TWICE MORE SINCE THEY CHECKED IT. LAST TIME I WAS AT A FOOD DRIVE THRU AND ... Read more
Incident date: Nov 15, 2017
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHEN IT RAINED, WATER LEAKED ONTO THE BATTERY HOUSING AND WIRES. THE FAILURE CAUSED THE VEHICLE TO LOSE POWER WHILE PARKED. THE CONTACT STATED THAT WATER ALSO CAME THROUGH THE SUN ROOF AND FLOWED DOWN THE SIDE CHANNELS ONTO THE FLOORBOARD. IN ADDITION, THE WIRES UNDER THE SEATS GOT WET AND SUBMERGED THE BATTERY IN WATER. THE VEHICL... Read more
Incident date: Nov 15, 2017
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHEN IT RAINED, WATER LEAKED ONTO THE BATTERY HOUSING AND WIRES. THE FAILURE CAUSED THE VEHICLE TO LOSE POWER WHILE PARKED. THE CONTACT STATED THAT WATER ALSO CAME THROUGH THE SUN ROOF AND FLOWED DOWN THE SIDE CHANNELS ONTO THE FLOORBOARD. IN ADDITION, THE WIRES UNDER THE SEATS GOT WET AND SUBMERGED THE BATTERY IN WATER. THE VEHICL... Read more
Incident date: Nov 8, 2017
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT SHE BEGAN HAVING ISSUES WITH THE STEERING THAT PROGRESSIVELY BECAME WORSE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS UNKNOWN. THE DE... Read more
Incident date: Nov 29, 2017
THIS VEHICLE HAS ONLY ABOUT 55,000 MILES AND WAS PURCHASED USED. IT UNDERWENT THE MAJOR RECALL GM HAD FOR DEFECTIVE AIRBAGS IN 2014. THE AIRBAG LIGHT CAME ON AGAIN WHILE THE VEHICLE WAS ON MOTION AND HAS BEEN INTERMITTENTLY ON AND OFF. THE DEALER WANTS $145 FOR DIAGNOSTICS AND GM WILL NOT COVER UNDER PREVIOUS RECALL UNLESS WE PROVE THERE WAS A DEFECT WITH THE PREVIOUS RECALL PARTS. OF COURSE GM WI... Read more
Incident date: Oct 25, 2017
COLLISION ALERT SYSTEM DOES NOT WORK ALL THE TIME. MORE TIME NOT THE ALERT WILL NOT GO OFF, WHILE DRIVING ON HIGHWAYS. APPROACHING A SLOWING VEHICLE IN FRONT AT A MORE RAPID SPEED THE ALERT WILL NOT SIGNAL BEING TO CLOSE.
Incident date: Nov 15, 2017
I SMELL SOMETHING LIKE BURNING WIRES. THE TRANSMISSION LIGHT IS ON. AUTOMATIC SHIFTING JERKS. I AM AFRAID OF BEING STRANDED SOMEWHERE. I AM 70 YEARS OLD AND NEED MY CAR TO BE RELIABLE.
Incident date: Nov 15, 2017
I SMELL SOMETHING LIKE BURNING WIRES. THE TRANSMISSION LIGHT IS ON. AUTOMATIC SHIFTING JERKS. I AM AFRAID OF BEING STRANDED SOMEWHERE. I AM 70 YEARS OLD AND NEED MY CAR TO BE RELIABLE.
Incident date: Nov 3, 2017
SOLD A LEMON CAR BY DRIVETIME FINANCED THROUGH BRIDGECREST FINANCIAL LLC I PURCHASED THE CAR 12/22/2016 AND HAVE BEEN REPORTING PROBLEMS SINCE I DROVE OFF THE LOT. I LIVE BEYOND 300 MILES OF THE LOCATION WHERE I PURCHASED THE VEHICLE
2 injured
Incident date: Nov 3, 2017
SOLD A LEMON CAR BY DRIVETIME FINANCED THROUGH BRIDGECREST FINANCIAL LLC I PURCHASED THE CAR 12/22/2016 AND HAVE BEEN REPORTING PROBLEMS SINCE I DROVE OFF THE LOT. I LIVE BEYOND 300 MILES OF THE LOCATION WHERE I PURCHASED THE VEHICLE
2 injured
Incident date: Nov 3, 2017
SOLD A LEMON CAR BY DRIVETIME FINANCED THROUGH BRIDGECREST FINANCIAL LLC I PURCHASED THE CAR 12/22/2016 AND HAVE BEEN REPORTING PROBLEMS SINCE I DROVE OFF THE LOT. I LIVE BEYOND 300 MILES OF THE LOCATION WHERE I PURCHASED THE VEHICLE
2 injured
Incident date: Nov 23, 2017
DEFECTIVES AIRBAGS. THE SIDE AIRBAGS DIDN'T GO OFF WHEN I WAS HIT ON MY DRIVER SIDE DOOR. I DONT FEEL SAFE IN THAT VEHICLE. I WAS MAKING A LEFT TURN AND A TRUCK WAS. STOPPED AT A YIELD SIGN WHERE THE ROAD CAME TO A T. I HAD THE RIGHT OF WAY TO MAKE MY TURN. AS SOON AS I WAS MAKING THE TURN THE OTHER DRIVER DROVE FOWARD HITTING THE DRIVER SIDE OF MY CAR TOTALED MY DRIVER DOOR. THE AIRBAGS ON EITHE... Read more
Crash
2 injured
Incident date: Nov 23, 2017
DEFECTIVES AIRBAGS. THE SIDE AIRBAGS DIDN'T GO OFF WHEN I WAS HIT ON MY DRIVER SIDE DOOR. I DONT FEEL SAFE IN THAT VEHICLE. I WAS MAKING A LEFT TURN AND A TRUCK WAS. STOPPED AT A YIELD SIGN WHERE THE ROAD CAME TO A T. I HAD THE RIGHT OF WAY TO MAKE MY TURN. AS SOON AS I WAS MAKING THE TURN THE OTHER DRIVER DROVE FOWARD HITTING THE DRIVER SIDE OF MY CAR TOTALED MY DRIVER DOOR. THE AIRBAGS ON EITHE... Read more
Crash
2 injured
Incident date: Nov 22, 2017
MY CAR WAS MOVING AND CUT OFF ON ME AND THEN AUTOMATICALLY RESTARTED WHILE DRIVING. THE POWER STEERING LOCKED UP. THIS IS BEEN A GOING ON FOR A FEW DAYS NOW. SOMETIMES I RESTART IT MYSELF SOMETIMES IT AUTOMATICALLY RESTARTS. ENGINE LIGHT IS ON FOR A DAY AND THEN GOES OFF AND COMES BACK ON AGAIN.
Incident date: Nov 22, 2017
MY CAR WAS MOVING AND CUT OFF ON ME AND THEN AUTOMATICALLY RESTARTED WHILE DRIVING. THE POWER STEERING LOCKED UP. THIS IS BEEN A GOING ON FOR A FEW DAYS NOW. SOMETIMES I RESTART IT MYSELF SOMETIMES IT AUTOMATICALLY RESTARTS. ENGINE LIGHT IS ON FOR A DAY AND THEN GOES OFF AND COMES BACK ON AGAIN.
Incident date: Nov 22, 2017
MY CAR WAS MOVING AND CUT OFF ON ME AND THEN AUTOMATICALLY RESTARTED WHILE DRIVING. THE POWER STEERING LOCKED UP. THIS IS BEEN A GOING ON FOR A FEW DAYS NOW. SOMETIMES I RESTART IT MYSELF SOMETIMES IT AUTOMATICALLY RESTARTS. ENGINE LIGHT IS ON FOR A DAY AND THEN GOES OFF AND COMES BACK ON AGAIN.
Incident date: Nov 20, 2017
WHILE DRIVING ON THE HIGHWAY , MY SUNROOF EXPLODED. LUCKILY THE SUNROOF COVER WAS ON AND SUNROOF WAS NOT IN USE. BAD DESIGN? I HAVE BEEN PLANNING ON ANOTHER BUICK , BUT THIS WILL DETER ME AWAY. >1500$ FOR REPAIR.
Incident date: Mar 12, 2017
THIS VEHICLE HAS A RECALL FOR ELECTRICAL SYSTEM IN SEATS. PARTS WERE UNAVAILABLE. IT DIED AND THEN CAUGHT FIRE ON THE SIDE OF THE ROAD. AND WAS TOTALLED. GM DENIES ALL LIABILITY AND REFUSES TO OFFER ANY COMPENSATION.
Fire
Incident date: Jun 7, 2016
ON SEVERAL OCCASIONS WHILE DRIVING THIS VEHICLE IN THE RAIN, I HAVE NEARLY WRECKED OR CAUSED AN ACCIDENT TO OTHERS DUE TO POOR VISIBILITY OF THE WIPERS NOT FUNCTIONING PROPERLY.
Incident date: Oct 19, 2017
ELECTRICAL PROBLEMS- VEHICLE SHUTS DOWN ON ITS OWN. AT RANDOM! WHEN I AM ABLE TO BRING IT BACK UP THE PROBLEM NO LONGER EXIST AND CAN'T BE TRACED. AT RANDOM MY SERVICES LIGHTS POPS ON AND OFF!. EMERGENCY PARKING BREAKS LOCKS ON THEIR OWN AND I CAN'T DRIVE THE CAR PROPERLY. GEARS SHIFT ON THEIR OWN WHICH CAUSED DAMAGE TO THE WINDSHIELD AND BODY.! I WAS DRIVING WHEN THE GEARS SHIFTED. THE VEHICLE W... Read more
Incident date: Oct 19, 2017
ELECTRICAL PROBLEMS- VEHICLE SHUTS DOWN ON ITS OWN. AT RANDOM! WHEN I AM ABLE TO BRING IT BACK UP THE PROBLEM NO LONGER EXIST AND CAN'T BE TRACED. AT RANDOM MY SERVICES LIGHTS POPS ON AND OFF!. EMERGENCY PARKING BREAKS LOCKS ON THEIR OWN AND I CAN'T DRIVE THE CAR PROPERLY. GEARS SHIFT ON THEIR OWN WHICH CAUSED DAMAGE TO THE WINDSHIELD AND BODY.! I WAS DRIVING WHEN THE GEARS SHIFTED. THE VEHICLE W... Read more
Incident date: Oct 19, 2017
ELECTRICAL PROBLEMS- VEHICLE SHUTS DOWN ON ITS OWN. AT RANDOM! WHEN I AM ABLE TO BRING IT BACK UP THE PROBLEM NO LONGER EXIST AND CAN'T BE TRACED. AT RANDOM MY SERVICES LIGHTS POPS ON AND OFF!. EMERGENCY PARKING BREAKS LOCKS ON THEIR OWN AND I CAN'T DRIVE THE CAR PROPERLY. GEARS SHIFT ON THEIR OWN WHICH CAUSED DAMAGE TO THE WINDSHIELD AND BODY.! I WAS DRIVING WHEN THE GEARS SHIFTED. THE VEHICLE W... Read more
BUICK
RENDEZVOUS
(2004) - ELECTRONIC STABILITY CONTROL (ESC)
Nov 18, 2017
Incident date: Mar 17, 2017
DASH GAUGES, WARNING LIGHTS, & ALARMS, BELLS FLASH ON & OFF AND VEHICLE SUDDENLY RUNS ROUGH. DASH CODES OF ALL SORTS BLINK ON & OFF. NEW BATTERY AND NEW ALTENATOR INSTALLED, PROBLEM STILL EXISTS. THIS HAPPENED FIRST WHEN DRIVING ON HIWAY. AFTER VEHICLE PULLED OFF ROAD AND ENGINE TURNED OFF. THE DASH CODE THEN READ BATTERY ISSUE. WE TRIED TO DRIVE AGAIN BUT NOW VEHICLE OPERATED ROUGHLY AND THERE... Read more
BUICK
RENDEZVOUS
(2004) - ELECTRICAL SYSTEM
Nov 18, 2017
Incident date: Mar 17, 2017
DASH GAUGES, WARNING LIGHTS, & ALARMS, BELLS FLASH ON & OFF AND VEHICLE SUDDENLY RUNS ROUGH. DASH CODES OF ALL SORTS BLINK ON & OFF. NEW BATTERY AND NEW ALTENATOR INSTALLED, PROBLEM STILL EXISTS. THIS HAPPENED FIRST WHEN DRIVING ON HIWAY. AFTER VEHICLE PULLED OFF ROAD AND ENGINE TURNED OFF. THE DASH CODE THEN READ BATTERY ISSUE. WE TRIED TO DRIVE AGAIN BUT NOW VEHICLE OPERATED ROUGHLY AND THERE... Read more
BUICK
RENDEZVOUS
(2004) - ENGINE
Nov 18, 2017
Incident date: Mar 17, 2017
DASH GAUGES, WARNING LIGHTS, & ALARMS, BELLS FLASH ON & OFF AND VEHICLE SUDDENLY RUNS ROUGH. DASH CODES OF ALL SORTS BLINK ON & OFF. NEW BATTERY AND NEW ALTENATOR INSTALLED, PROBLEM STILL EXISTS. THIS HAPPENED FIRST WHEN DRIVING ON HIWAY. AFTER VEHICLE PULLED OFF ROAD AND ENGINE TURNED OFF. THE DASH CODE THEN READ BATTERY ISSUE. WE TRIED TO DRIVE AGAIN BUT NOW VEHICLE OPERATED ROUGHLY AND THERE... Read more
Incident date: Nov 16, 2017
WHILE DRIVING ALONG VEHICLE WILL POP UP WITH SERVICE STABILITRACK AND THE PARKING BRAKE LIGHT WILL FLASH ON AND OFF AND CAR WILL JERK FOR ABOUT A MINUTE THEN GOES ALONG BUT LIGHT WON'T STAY ON LONG ENOUGH TO GET CHECKED
Incident date: Nov 8, 2017
THE SUNROOF ON THIS VEHICLE WAS MANUFACTURED DEFECTIVELY, THERE HAS BEEN MANY PEOPLE ONLINE WHO HAVE A 2008 BUICK ENCLAVE AND HAVE HAD LEAKS TO THEIR VEHICLE. I HAVE CONTACTED GM BUICK WHEN I FIRST PURCHASED THE CAR USED AND ADVISED THEM THAT THE SUN ROOF WAS LEAKING, AND THEY DIRECTED ME TO GO TO THEIR DEALERSHIP, WHICH I DID AND THEY CLEANED OUT THE HOSES, BUT UNFORTUNATELY THAT DID NOT REPAIR T... Read more
Incident date: Oct 14, 2017
CAR HAS 28000 MILES AND ON SOME MANHOLE COVERS, BUMPS AND BRIDGE EXPANSION JOINTS THE REAR END OF THE CAR JUMPS SIDEWAYS
Incident date: Nov 1, 2016
FREQUENT MESSAGE APPEARING IN THE MESSAGE CENTER WHICH INDICATES "SERVICE AIR BAGS'. THE AIRBAG SYMBOL IS ALSO LIT AT THE SAME TIME. THE MESSAGE APPEARS AT DIFFERENT TIMES AND WILL REMAIN LIT FOR ABOUT 8 SECONDS. IT HAPPENS WHILE THE VEHICLE IS IN MOTION OR WHEN STOPPED, HOWEVER NOT AT ANY SPECIFIC TIME. THIS VEHICLE WAS PURCHASED NEW FROM THE BUICK DEALER IN EL PASO, TEXAS AND HAS NEVER BEEN ... Read more
Incident date: Nov 14, 2017
I WENT TO TURN OFF CAR AFTER I PARKED KEY WOULDN'T TURN OFF OR COME OUT OF IGNITION