Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
BUICK
RENDEZVOUS
(2003) - EXTERIOR LIGHTING
Feb 11, 2018
Incident date: Feb 6, 2006
I HAVE PROBLEMS TRYING TO GET THE DASH LIGHTS INCREASE IN BRIGHTNESS USING THE VARIIABLE CONTROL ON THE INTERIOR DURING A NORMAL DAYTIME ESPECIALLY WHEN I TRY TO SEE THE SPEEDOMETER (DUE TO THE POOR DESIGN OF THE DASH WHICH CAN BLOCK EXTERIOR LIGHT FROM ILLUMINATING THE DIAL ESPECIALLY AROUND 10:45 AND 11:15 AM MST.) ESP. WHEN I'M DRIVING
Incident date: Feb 5, 2018
THE INSTRUMENT PANEL CLUSTER AND INTEGRATED CENTER STACK DISPLAY DETAILS ARE NOT BRIGHT ENOUGH AND DIFFICULT TO SEE DURING THE DAY.
Incident date: Feb 18, 2017
PURCHASED 4 NEW P20570R15 TIRES FROM, U GUEST IS, WAL-MART IN MWC, OK. ALL FOUR TIRES HAD BELT SEPARATION ISSUES AND THREW MY CAR OUT OF BALANCE AND IN TURN CAUSED MAJOR WHEEL ISSUES. MY CAR STARTED VIBRATING AND SHAKING SO BAD I WAS AFRAID TO DRIVE IT. WHILE DRIVING AT NIGHT ON THE INTERSTATE THE VIBRATION GOT SO BAD, MY BACK TWO TIRES BLEW OUT, I LOST CONTROL OF MY CAR AND MY CAR ENDED UP IN A F... Read more
Crash
1 injured
Incident date: Feb 1, 2017
TRUNK POPS OPEN ON ITS ON WITHOUT HITTING THE BUTTON ON THE REMOTE.
Incident date: Feb 1, 2017
TRUNK POPS OPEN ON ITS ON WITHOUT HITTING THE BUTTON ON THE REMOTE.
Incident date: Dec 16, 2017
MY POWER STEERING SENSOR IS ON AS WELL AS THE STABILITY TRAK SENSOR.
Incident date: Dec 16, 2017
MY POWER STEERING SENSOR IS ON AS WELL AS THE STABILITY TRAK SENSOR.
Incident date: Dec 19, 2017
TL* THE CONTACT OWNS A 2000 BUICK REGAL. THE CONTACT STATED THAT THE ENGINE COMPARTMENT CAUGHT FIRE WHILE THE VEHICLE WAS PARKED IN THE GARAGE. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE ON HER OWN. A POLICE AND A FIRE REPORT WERE NOT FILED. THE VEHICLE WAS DRIVABLE AND WAS TAKEN TO TITUS-WILL CHEVROLET BUICK (2580 N NATIONAL AVE, C... Read more
Fire
Incident date: Feb 5, 2018
ICE BUILD UP IN DOOR JAM, WHEN DRIVING DURING SNOW STORMS THE SNOW MELTS RUNS DOWN THE CHANNELS INTO THE DOOR JAM AND THEN FREEZES UP PREVENTING THE DOOR TO OPEN.
Incident date: Jan 25, 2018
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 40 MPH, THE THROTTLE BEGAN TO FAIL. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,648.
Incident date: Jan 25, 2018
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 40 MPH, THE THROTTLE BEGAN TO FAIL. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,648.
Incident date: Dec 7, 2017
TL* THE CONTACT OWNS A 2013 BUICK ENCORE. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE CHECK ENGINE AND TRACTION WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO NOTICED THAT THE ACCELERATOR PEDAL WAS NOT WORKING PROPERLY. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF THE VEHICLE FOR APPROXIMATELY TWO MINUTES, RESTARTED THE VEHICLE, AND IT OPERATED NORMALLY. THE DEA... Read more
Incident date: Dec 7, 2017
TL* THE CONTACT OWNS A 2013 BUICK ENCORE. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE CHECK ENGINE AND TRACTION WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO NOTICED THAT THE ACCELERATOR PEDAL WAS NOT WORKING PROPERLY. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF THE VEHICLE FOR APPROXIMATELY TWO MINUTES, RESTARTED THE VEHICLE, AND IT OPERATED NORMALLY. THE DEA... Read more
Incident date: Feb 8, 2018
THE TRANSMISSION AND TOURCH CONVERTER SHUTTERS AND THE RPM' ACCELLS AT. SOMETIMES IT DIES. IT GOES TO UP IN RPM. THE CAR SHUTTERS AND SHAKES. REAR HATCH WILL CLOSE ON ITS OWN WHILE YOUR UNDER IT.
Incident date: Jan 24, 2018
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING 50 MPH, THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER. ALSO, THE CHECK ENGINE, TRACTION CONTROL, AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS OPERABLE AFTER BEING MANUALLY RESTARTED. THE VEHICLE WAS TAKEN TO BIG LAKE AUTOMOTIVE (19868 172ND ST NW, BIG LAKE, MN), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIE... Read more
Incident date: Jan 24, 2018
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING 50 MPH, THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER. ALSO, THE CHECK ENGINE, TRACTION CONTROL, AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS OPERABLE AFTER BEING MANUALLY RESTARTED. THE VEHICLE WAS TAKEN TO BIG LAKE AUTOMOTIVE (19868 172ND ST NW, BIG LAKE, MN), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIE... Read more
Incident date: Jan 24, 2018
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING 50 MPH, THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER. ALSO, THE CHECK ENGINE, TRACTION CONTROL, AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS OPERABLE AFTER BEING MANUALLY RESTARTED. THE VEHICLE WAS TAKEN TO BIG LAKE AUTOMOTIVE (19868 172ND ST NW, BIG LAKE, MN), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIE... Read more
BUICK
RENDEZVOUS
(2002) - FUEL/PROPULSION SYSTEM
Feb 7, 2018
Incident date: Jan 10, 2018
NOTICED SMELL OF GAS BY THE 2002 BUICK RENDEZVOUS. MECHANIC VERIFIED THERE WAS A LEAK NEAR FILLING POINT OF CAR. SAID WOULD BE EXPENSIVE TO FIX THIS, THOUGHT HE SAW SOMETHING ABOUT GM RECALLING GAS TANKS ON SOME VEHICLES. LOOKED IT UP AND SAW MANY COMPLAINTS ABOUT THIS ISSUE AND THERE WAS A RECALL. THIS WAS MY PARENTS CAR, NOW BEING USED BY MY TEENAGE SON, SO I LOOKED IN THEIR FILE AND FOUND A LE... Read more
Incident date: Feb 6, 2015
TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE COMING FROM THE FUEL SYSTEM. THE VEHICLE WAS TAKEN TO ED NORSE SAWGRASS AUTO MALL DEALER (14401 WEST SUNRISE BLVD, SUNRISE, FL) BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5.
Incident date: Jan 26, 2018
WHILE DRIVING UPHILL IN THE WINTER, WENT TO TURN INTO NEIGHBORHOOD AT TOP OF HILL, JUST AS TURNING THE VEHICLE, VEHICLE DIED. EVERYTHING STOPPED WORKING. ENGINE SHUT OFF, BRAKES WOULDN'T WORK, STEERING WHEEL LOCKED, LIGHTS WENT OFF, THEN WOULDN'T START. THEN THE VEHICLE INSTRUCTED TO ROLL DRIVER WINDOW DOWN THEN UP, ROLL RIGHT WINDOW DOWN THEN UP. ALMOST LIKE IT WAS TRYING TO REBOOT. BUT THIS HAPP... Read more
Incident date: Jan 26, 2018
WHILE DRIVING UPHILL IN THE WINTER, WENT TO TURN INTO NEIGHBORHOOD AT TOP OF HILL, JUST AS TURNING THE VEHICLE, VEHICLE DIED. EVERYTHING STOPPED WORKING. ENGINE SHUT OFF, BRAKES WOULDN'T WORK, STEERING WHEEL LOCKED, LIGHTS WENT OFF, THEN WOULDN'T START. THEN THE VEHICLE INSTRUCTED TO ROLL DRIVER WINDOW DOWN THEN UP, ROLL RIGHT WINDOW DOWN THEN UP. ALMOST LIKE IT WAS TRYING TO REBOOT. BUT THIS HAPP... Read more
Incident date: Jan 26, 2018
WHILE DRIVING UPHILL IN THE WINTER, WENT TO TURN INTO NEIGHBORHOOD AT TOP OF HILL, JUST AS TURNING THE VEHICLE, VEHICLE DIED. EVERYTHING STOPPED WORKING. ENGINE SHUT OFF, BRAKES WOULDN'T WORK, STEERING WHEEL LOCKED, LIGHTS WENT OFF, THEN WOULDN'T START. THEN THE VEHICLE INSTRUCTED TO ROLL DRIVER WINDOW DOWN THEN UP, ROLL RIGHT WINDOW DOWN THEN UP. ALMOST LIKE IT WAS TRYING TO REBOOT. BUT THIS HAPP... Read more
Incident date: Mar 3, 2017
2015 BUICK LACROSSE. CONSUMER WRITES REQUESTING REIMBURSEMENT FOR REPAIRS TO HEADLAMP MODULE. *LD *JS
Incident date: May 31, 2014
EXCESSIVE OIL CONSUMPTION. KNOWN PROBLEM WITH THE 2.4L ECOTEC ENGINE. WELL OVER A LITER EVERY 2000 MILES. THIS HAS BEEN OCCURING SINCE I FIRST PURCHASED THE CAR, USED, IN MAY 2014.
Incident date: Feb 5, 2018
TL* THE CONTACT OWNS A 2014 BUICK VERANO. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO RESUME DRIVING; HOWEVER, THE FAILURE RECURRED A MILE DOWN THE ROAD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANU... Read more
Incident date: Feb 4, 2018
I BOUGHT THIS CAR A YEAR AGO. TODAY I TRIED TO CRANK THE CAR WHILE SITTING IN MY YARD A BIG BOOM HAPPENED AND THE CAR ENGINE CAUGHT ON FIRE. THE PLASTIC COVERING MELTED OFF THE ENGINE AS WELL AS SOME OF THE BACK PART OF THE ENGINE IT WAS ENGULFED IN FLAMES. THE RECALLS ASSOCIATED MANUFACTURER RECALL NUMBERN150757 NHTSA RECALL NUMBER15V701
Fire
Incident date: Feb 4, 2018
I BOUGHT THIS CAR A YEAR AGO. TODAY I TRIED TO CRANK THE CAR WHILE SITTING IN MY YARD A BIG BOOM HAPPENED AND THE CAR ENGINE CAUGHT ON FIRE. THE PLASTIC COVERING MELTED OFF THE ENGINE AS WELL AS SOME OF THE BACK PART OF THE ENGINE IT WAS ENGULFED IN FLAMES. THE RECALLS ASSOCIATED MANUFACTURER RECALL NUMBERN150757 NHTSA RECALL NUMBER15V701
Fire
Incident date: Feb 4, 2018
DEC 17,1999 MANUFACTURER RECALL NUMBERN990093 NHTSA RECALL NUMBER99V356 RECALL STATUSRECALL INCOMPLETE SUMMARY THESE VEHICLES DO NOT CONFORM TO THE REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE VERTICAL HEAD LAMP ADJUSTING DEVICE MAY NOT BE CALIBRATED PROPERLY. SAFETY RISK DRIVER VISIBILITY MAY BE IMPAIRED INCREASING THE RISK OF A CRASH.
Incident date: Jan 22, 2018
I AM HAVING A PROBLEM WITH THE BRAKE LIGHT COMING ON AND A CHIMING ALARM. THE ONLY WAY TO MAKE THE ALARM CLEAR IS TO EITHER TURN THE ENGINE OFF OR PRESS THE EMERGENCY BRAKE A LITTLE THEN RELEASE IT. I AM ALSO HAVING PROBLEMS WITH THE SUN ROOF DRAIN RAIL OVERFLOWING. AS I SAW IN ANOTHER POST, I THINK WATER IS THE ISSUE. THIS DIDN'T HAPPEN WITH THE BRAKES UNTIL WATER RAN DOWN BOTH OF THE A POSTS. I ... Read more
Incident date: Jan 2, 2018
TL* THE CONTACT OWNS A 2015 BUICK VERANO. THE CONTACT NOTICED THAT THE AIR BAG INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Incident date: Oct 22, 2017
WARNING AIRBAG LIGHT AND MESSAGE COMES ON AND GOES OFF CONTINUOUSLY WHEN I'M DRIVING MY CAR. I HAVE NEVER BEEN INVOLVED ON ANY CRASH OR INCIDENT WITH THIS VEHICLE IT JUST CAME ONE FOR NOTHING
Incident date: Jan 25, 2018
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHEN THE CONTACT STARTED THE VEHICLE, IT STALLED AND WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED AND COULD POTENTIALLY DAMAGE THE ENGINE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE VEHICLE WAS NOT REP... Read more
Incident date: Jan 18, 2018
MY NAME IS [XXX] , I OWN A 2013 BUICK REGAL TURBO, ABOUT 4 MONTHS AGO I STARTED HAVING ELECTRICAL ISSUES WITH MY CAR ( STEREO SHUTS ON AND OFF WHILE DRIVING, DASH LIGHTS FLICKER ). THINKING MY CAR NEEDED A NEW BATTERY I HAD THE BATTERY REPLACED. NO PROBLEMS FOR ABOUT A MONTH. NOT LONG AFTER, THE PROBLEM CAME BACK, EXCEPT THIS TIME THE CAR SHUT OFF WHILE DRIVING, CAUSING ALL ELECTRONICS TO STOP WOR... Read more
Incident date: Jan 18, 2018
MY NAME IS [XXX] , I OWN A 2013 BUICK REGAL TURBO, ABOUT 4 MONTHS AGO I STARTED HAVING ELECTRICAL ISSUES WITH MY CAR ( STEREO SHUTS ON AND OFF WHILE DRIVING, DASH LIGHTS FLICKER ). THINKING MY CAR NEEDED A NEW BATTERY I HAD THE BATTERY REPLACED. NO PROBLEMS FOR ABOUT A MONTH. NOT LONG AFTER, THE PROBLEM CAME BACK, EXCEPT THIS TIME THE CAR SHUT OFF WHILE DRIVING, CAUSING ALL ELECTRONICS TO STOP WOR... Read more
Incident date: Jan 18, 2018
MY NAME IS [XXX] , I OWN A 2013 BUICK REGAL TURBO, ABOUT 4 MONTHS AGO I STARTED HAVING ELECTRICAL ISSUES WITH MY CAR ( STEREO SHUTS ON AND OFF WHILE DRIVING, DASH LIGHTS FLICKER ). THINKING MY CAR NEEDED A NEW BATTERY I HAD THE BATTERY REPLACED. NO PROBLEMS FOR ABOUT A MONTH. NOT LONG AFTER, THE PROBLEM CAME BACK, EXCEPT THIS TIME THE CAR SHUT OFF WHILE DRIVING, CAUSING ALL ELECTRONICS TO STOP WOR... Read more
Incident date: Jan 30, 2018
SEVICE STABILTRAK LIGHT AND CHECK ENGINE LIGHTCAME ON AND ENGINE POWER LOSS WHILE TRAVELING DOWN FREEWAY. CHECK OUT MANY VIDEOS AND FORUMS OF ISSUES [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC
Incident date: Jan 30, 2018
SEVICE STABILTRAK LIGHT AND CHECK ENGINE LIGHTCAME ON AND ENGINE POWER LOSS WHILE TRAVELING DOWN FREEWAY. CHECK OUT MANY VIDEOS AND FORUMS OF ISSUES [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC
Incident date: Jan 29, 2018
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND COMPLAINTS RELATING TO THE FUEL PUMP RELAY BEING BURNT. THE CONTACT REMOVED THE FUEL PUMP RELAY AND NOTICED THAT IT WAS BURNT. THE MANUFAC... Read more
Fire
Incident date: Jan 29, 2018
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND COMPLAINTS RELATING TO THE FUEL PUMP RELAY BEING BURNT. THE CONTACT REMOVED THE FUEL PUMP RELAY AND NOTICED THAT IT WAS BURNT. THE MANUFAC... Read more
Fire
Incident date: Jan 11, 2018
I WILL OPEN THE AUTOMATIC LIFT GATE ON THE BACK OF THE VEHICLE AND IT WILL AUTOMATICALLY COME DOWN. THIS HAS HAPPENED ON MORE THAN ONE OCCASION AND HAS FALLEN ON ME.
Incident date: Jan 15, 2018
ON 6/7/2017 PURCHASED A 2010 BUICK ENCLAVE CXL 116495 MILES ON IT NEEDS STEERING GEAR 1700.00 IS THE POWER STEERING PUMP WEAR THE CAUSE OF THE GEAR LEAKING
Incident date: Jan 15, 2018
ON 6/7/2017 PURCHASED A 2010 BUICK ENCLAVE CXL 116495 MILES ON IT NEEDS STEERING GEAR 1700.00 IS THE POWER STEERING PUMP WEAR THE CAUSE OF THE GEAR LEAKING
Incident date: Sep 1, 2017
TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT STATED THAT THE BRAKE PEDAL WAS EXTREMELY DIFFICULT TO DEPRESS. THE ABS AND BRAKE INDICATORS ILLUMINATED SEVERAL TIMES. THE DEALER (FREMONT CHEVROLET BUICK GMC, 1401 N FEDERAL BLVD, RIVERTON, WY 82501, (307) 240-3110) DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC FOR FURTHER DIAGNOST... Read more
Incident date: Jan 26, 2018
I WAS DROPPING MY KIDS TO SCHOOL. I WAS IN LINE OF DROP OFF. I STOPPED MY CAR PUT MY CAR IN PARK AND REMOVED MY FOOT FROM BRAKE. SUDDENLY I NOTICED THAT MY CAR WAS MOVING JUST LIKE IN THE SPEED OF NEUTAL. I PUSHED THE BRAKES HARD BECAUSE MY CAR WAS ABOUT TO HIT THE CAR INFRONT OF ME. I CHECKED THE THE SHIFT WAS STILL IN THE PARK. SO IN SHORT, CAR WAS STILL MOVING WHEN IN PARK. SCARRY!!!!
Incident date: Jan 26, 2018
I WAS DROPPING MY KIDS TO SCHOOL. I WAS IN LINE OF DROP OFF. I STOPPED MY CAR PUT MY CAR IN PARK AND REMOVED MY FOOT FROM BRAKE. SUDDENLY I NOTICED THAT MY CAR WAS MOVING JUST LIKE IN THE SPEED OF NEUTAL. I PUSHED THE BRAKES HARD BECAUSE MY CAR WAS ABOUT TO HIT THE CAR INFRONT OF ME. I CHECKED THE THE SHIFT WAS STILL IN THE PARK. SO IN SHORT, CAR WAS STILL MOVING WHEN IN PARK. SCARRY!!!!
Incident date: Nov 17, 2017
THE VEHICLE SEEMS TO WANT TO CUT OFF WHILE AT A TRAFFIC LIGHT! I SIMPLY DO NOT UNDERSTAND WHY THE ENGINE SEEMS TO BE SO LOUD. I HAD BOTH SHOCKS AND STRUTS REPLACED AFTER PURCHASING THIS VEHICLE. THE ENTIRE FRAME SEEMS TO NOSE DIVE OR "WANDER" WHILE I AM DRIVING ON THE HIGHWAY, TOTALLY UNCOMFORTABLE FEELING. TIRES ARE BASICALLY NEW I JUST DON'T KNOW WHAT SEEMS TO BE GOING ON WITH THIS CAR!
Incident date: Nov 17, 2017
THE VEHICLE SEEMS TO WANT TO CUT OFF WHILE AT A TRAFFIC LIGHT! I SIMPLY DO NOT UNDERSTAND WHY THE ENGINE SEEMS TO BE SO LOUD. I HAD BOTH SHOCKS AND STRUTS REPLACED AFTER PURCHASING THIS VEHICLE. THE ENTIRE FRAME SEEMS TO NOSE DIVE OR "WANDER" WHILE I AM DRIVING ON THE HIGHWAY, TOTALLY UNCOMFORTABLE FEELING. TIRES ARE BASICALLY NEW I JUST DON'T KNOW WHAT SEEMS TO BE GOING ON WITH THIS CAR!
Incident date: Nov 17, 2017
THE VEHICLE SEEMS TO WANT TO CUT OFF WHILE AT A TRAFFIC LIGHT! I SIMPLY DO NOT UNDERSTAND WHY THE ENGINE SEEMS TO BE SO LOUD. I HAD BOTH SHOCKS AND STRUTS REPLACED AFTER PURCHASING THIS VEHICLE. THE ENTIRE FRAME SEEMS TO NOSE DIVE OR "WANDER" WHILE I AM DRIVING ON THE HIGHWAY, TOTALLY UNCOMFORTABLE FEELING. TIRES ARE BASICALLY NEW I JUST DON'T KNOW WHAT SEEMS TO BE GOING ON WITH THIS CAR!
Incident date: Jan 17, 2018
WHILE IN MOTION VEHICLE CHECK ENGINE LIGHT WILL COME ON WITH THE FOLLOWING MESSAGES. STABILITRACK OFF, TRACTION CONTROL OFF, ENGINE POWER REDUCED. CAR WILL NOT ACCELERATE ABOVE 40 MPH. CAR WILL SLIGHTLY SHAKE WHILE THIS HAPPENS. CAR WILL SOME TIMES ALSO SHUT OFF COMPLETELY AND NOT RESTART UNTIL CODES HAVE BEEN CLEARED. THIS HAS HAPPENED ON SEVERAL OCCASIONS STARTING IN FEBRUARY 2017. I HAV... Read more
Incident date: Apr 13, 2013
DIC 'SERVICE AIR BAG' MESSAGE IS SHOWING. MOVING DRIVER'S SIDE SEAT FORWARD AND BACK SOMETIMES MAKES THE MESSAGE DISAPPEAR. THE MAJORITY OF THE TIME THE 'SERVICE AIR BAG' MESSAGE IS SHOWING. IT HAS BEEN HAPPENING SINCE THE VEHICLE WAS PURCHASED IN APRIL OF 2013 FROM THE PREVIOUS OWNER. THE PREVIOUS OWNER HAS STATED THAT THIS SAME DIC MESSAGE HAS HAPPENED TO HIM.