Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: Feb 28, 2018
2008 BUICK ENCLAVE. SUDDENLY SHUTS OFF/STALLS WHILE DRIVING. NO WARNINGS.FIRST IT ONLY HAPPENED WHEN PROCEEDING FROM STOPS LIKE RED LIGHTS, AND STOP SIGNS. NOW IT'S ALSO HAPPENING WHILE IN MOTION. I HAVE TO STOP COMPLETELY, AND RESTART THE CAR. IT MAY TAKE UP TO TWO ATTEMPTS BEFORE IT STARTS AGAIN. THE FIRST TIME I TOOK IT IN WAS
Incident date: Jan 2, 2018
KEY FOB WITH "SWITCH BLADE" TYPE OF KEY BREAKS OFF LEAVING KEY STUCK IN THE IGNITION. I TURNED THE KEY TO START THE VEHICLE AND THE KEY SNAPPED. I READ ON FORUMS THIS HAPPENS WITH A LOT OF PEOPLE.
Incident date: Mar 4, 2018
THE SERVICE AIR BAGS LIGHT IS ON. I CALLED DEALER TO FIND OUT HOW MUCH IT WOULD BE AND THEY SAID ANY WHERE FROM 2-3 HUNDRED TO 2-3 THOUSAND. THE AIR BAG WILL NOT DEPLOY UNTIL IT IS FIXED. IT JUST CAME ON OUT OF THE BLUE AFTER STARTING VEHICLE YESTERDAY. I CHECKED FOR RECALLS AND DID NOT FIND ANY.
Incident date: Jan 12, 2018
SERVICE SIDE DETECTION SYSTEM ERROR DISPLAYED ON DRIVER INFORMATION CENTER AT 49,300 MILES. BOTH RIGHT AND LEFT SIDE OBJECT SENSORS ARE BAD DUE TO WATER CONTAMINATION. HAD NEAR MISS ON ROUTE 90 IN ERIE PA DUE TO BLIND SPOT DETECTION NOT WORKING. HAD TO RESCHEDULE APPOINTMENT AT BURDICK BUICK DUE TO DEATH OF FATHER WHEN VEHICLE HAD 49,800 MILES ON IT. DUE TO TRAVELLING FOR DEATHA ND FUNERAL, VE... Read more
Incident date: Feb 23, 2018
I JUST BOUGHT MY BUICK VERANO FOUR MONTHS AGO. I BOUGHT IT WITH BARELY OVER 50,000 MILES ON IT. THE PROBLEM BEGAN WITH IDLING ISSUES. MY CAR WOULD RUN ROUGH, SPUTTER, & DIE OCCASIONALLY. THEN, IT BEGAN HESITATING WHEN I FIRST ACCELERATED. THIS HESITATION HAS BECOME CONSISTENTLY MORE FREQUENT. ABOUT 10 DAYS AGO I WAS PULLING ACROSS AN INTERSECTION WHEN MY CAR HESITATED FOR SEVERAL SECONDS, AN... Read more
Incident date: Mar 1, 2018
DRIVING THE CAR IN THE FREEWAY. CAR STARTED SMOKING, STOPPED ON SHOULDER TURNED OFF ENGINE. SMOKE GOT DARKER AND THEN FIRE APPEARED.
Fire
Incident date: Mar 1, 2018
DRIVING THE CAR IN THE FREEWAY. CAR STARTED SMOKING, STOPPED ON SHOULDER TURNED OFF ENGINE. SMOKE GOT DARKER AND THEN FIRE APPEARED.
Fire
Incident date: Mar 1, 2018
DRIVING THE CAR IN THE FREEWAY. CAR STARTED SMOKING, STOPPED ON SHOULDER TURNED OFF ENGINE. SMOKE GOT DARKER AND THEN FIRE APPEARED.
Fire
Incident date: Mar 3, 2018
HAD BUICK RECALL DONE IN 2011. WAS NOT PERMANENT. PASSENGER SENSOR DOES NOT WORK AND DISPLAY READS 'OFF'. 'SERVICE AIRBAG' STAYS ON THE DASH DISPLAY.
Incident date: Feb 10, 2018
PASSENGER AIRBAG SENSOR DOES NOT WORK PROPERTY. THUS, ANYONE SITTING IN THE FRONT PASSENGER SEAT MAY NOT GET AN AIRBAG AT IMPACT. THERE IS NO RECALL ON THIS, HOWEVER A LOT OF POSTS ABOUT IT. I CAN SAY THAT THE FRONT SEAT HAS NOT BEEN USED THAT MUCH IN THE CAR NOR BY A LARGE INDIVIDUAL. $1000+ TO REPLACE FOR A $4000 CAR IS TOO MUCH. THIS SHOULD BE A RECALL BEFORE SOMEONE DIES.
Incident date: Feb 28, 2018
TAKATA RECALL IT APPEARS THIS IS A POWER STEERING ISSUE WITH MY 2010 BUICK ENCLAVE. I HAD IT LOOKED AT AND NOW IT IS STILL MAKING A LOUD NOISE WHEN DRIVING, WHEN MAKING A TURN AND IT MAKE A ROUGH SOUND NOW MY STABILITY TRACKING LIGHT IS POPPING ON SAYING TO CHECK THE STABILITY. I WAS TOLD THE RACK AND PINION AND POWER STEERING PUMP WERE REPLACED BUT IT IS STILL CAUSING ISSUES. LOUD NOISES OCCU... Read more
Incident date: Feb 28, 2018
TAKATA RECALL IT APPEARS THIS IS A POWER STEERING ISSUE WITH MY 2010 BUICK ENCLAVE. I HAD IT LOOKED AT AND NOW IT IS STILL MAKING A LOUD NOISE WHEN DRIVING, WHEN MAKING A TURN AND IT MAKE A ROUGH SOUND NOW MY STABILITY TRACKING LIGHT IS POPPING ON SAYING TO CHECK THE STABILITY. I WAS TOLD THE RACK AND PINION AND POWER STEERING PUMP WERE REPLACED BUT IT IS STILL CAUSING ISSUES. LOUD NOISES OCCU... Read more
Incident date: Feb 27, 2018
WE REPLACED COIL 4 AND 2 BACK IN DEC 2015, THEN NUMBER 1 ON 10-30-2017, AND NOW THEY ARE STATING NUMBERS 3 AND 5 ARE BAD...IS THIS NORMAL? DO WE HAVE A DEFECTIVE CAR? ALL OF THE GM CARS WE HAVE OWNED, WE HAVE NEVER HAVE TO REPLACE 1 MUCH LESS 5!!
BUICK
RENDEZVOUS
(2003) - FUEL/PROPULSION SYSTEM
Feb 27, 2018
Incident date: Jan 1, 2018
VEHICLE IS LEAKING FUEL FROM THE GAS TANK SEAM. THE AMOUNT OF FUEL BEING LOST IS SIGNIFICANT.
Incident date: Jun 30, 2017
2017 BUICK ENVISION. CONSUMER WRITES IN REGARDS TO FRONT DRIVER AND PASSENGER DOOR EDGES BEING RAZOR SHARP. *LD THE CONSUMER STATED THE SHARP DOOR EDGES CAUSED A SEVERE LACERATIONON THE PASSENGER RIGHT LEG. THE CONSMER REQUESTED TO RELEASED FROM THE LEASE AND REIMBURED PAYMENTS MADE *JS.
1 injured
Incident date: Feb 20, 2018
TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY LOST POWER, THE SPEED DECREASED, AND THE CHECK ENGINE AND TRACTION CONTROL SENSOR INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE BRAKES WOULD NOT FUNCTION PROPERLY AND MADE IT DIFFICULT TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A H... Read more
Incident date: Feb 20, 2018
TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY LOST POWER, THE SPEED DECREASED, AND THE CHECK ENGINE AND TRACTION CONTROL SENSOR INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE BRAKES WOULD NOT FUNCTION PROPERLY AND MADE IT DIFFICULT TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A H... Read more
Incident date: Feb 21, 2018
TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE BATTERY AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE POWER STEERING FAILED. AFTER THE CONTACT POWERED OFF THE ENGINE AND RESTARTED THE VEHICLE, HE WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS N... Read more
Incident date: Feb 21, 2018
TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE BATTERY AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE POWER STEERING FAILED. AFTER THE CONTACT POWERED OFF THE ENGINE AND RESTARTED THE VEHICLE, HE WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS N... Read more
Incident date: Feb 21, 2018
TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE BATTERY AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE POWER STEERING FAILED. AFTER THE CONTACT POWERED OFF THE ENGINE AND RESTARTED THE VEHICLE, HE WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS N... Read more
Incident date: Jan 25, 2018
I WAS SITTING AT A RED LIGHT WHEN MY AIR BAG FROM THE STEERING COLUMN DEPLOYED IN MY FACE. I DID NOT HIT ANYTHING. IT WAS ON OR ABOUT 1/25/18. ABOUT A WEEK PRIOR TO THIS EVENT MY HORN BEGAN TO STEADILY BLOW INEXPLICABLY. I DID NOT HAVE ANY REASON TO SUSPECT ANYTHING OTHER THAN A MALFUNCTIONING HORN SO I DISCONNECTED THE WIRES TO THE HORN. WHEN THE AIR BAG DEPLOYED ABOUT A WEEK LATER I CONCLUDED TH... Read more
Incident date: Nov 25, 2017
STEERING: SEEMS VAGUE WHEN IN MOTION AT HIGHWAY SPEED. OTHER: REAR TAILGATE OPENS WHILE DRIVING, SITTING STILL W/O THE KEY IN THE IGNITION. CONTACTED GM AND CUSTOMER SERVICE TOLD ME IT WAS MY PROBLEM NOT THEIRS. ENGINE: SOUNDS LIKE A MEATGRINDER ON COLD START UP, IF THE ENGINE FAILS WILL LOOSE STEERING, BRAKES AND POSSIBLY CONTROL OF THE VEHICLE.
Incident date: Nov 25, 2017
STEERING: SEEMS VAGUE WHEN IN MOTION AT HIGHWAY SPEED. OTHER: REAR TAILGATE OPENS WHILE DRIVING, SITTING STILL W/O THE KEY IN THE IGNITION. CONTACTED GM AND CUSTOMER SERVICE TOLD ME IT WAS MY PROBLEM NOT THEIRS. ENGINE: SOUNDS LIKE A MEATGRINDER ON COLD START UP, IF THE ENGINE FAILS WILL LOOSE STEERING, BRAKES AND POSSIBLY CONTROL OF THE VEHICLE.
Incident date: Nov 25, 2017
STEERING: SEEMS VAGUE WHEN IN MOTION AT HIGHWAY SPEED. OTHER: REAR TAILGATE OPENS WHILE DRIVING, SITTING STILL W/O THE KEY IN THE IGNITION. CONTACTED GM AND CUSTOMER SERVICE TOLD ME IT WAS MY PROBLEM NOT THEIRS. ENGINE: SOUNDS LIKE A MEATGRINDER ON COLD START UP, IF THE ENGINE FAILS WILL LOOSE STEERING, BRAKES AND POSSIBLY CONTROL OF THE VEHICLE.
Incident date: Oct 8, 2017
CPSC: PROGRESSIVE PASSPORT DEVICE PLUGGED IN ODBC READER FOR 2000 BUICK LESABRE. POWER CUT OFF FROM CAR AND BATTERY LIGHT WENT ON WHILE DRIVING AT ABOUT 25 MPH. *DT THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED. *JS
Incident date: Oct 8, 2017
CPSC: PROGRESSIVE PASSPORT DEVICE PLUGGED IN ODBC READER FOR 2000 BUICK LESABRE. POWER CUT OFF FROM CAR AND BATTERY LIGHT WENT ON WHILE DRIVING AT ABOUT 25 MPH. *DT THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED. *JS
Incident date: Feb 20, 2018
TAKATA RECALL WIPER BLADES AND WASHER FLUID COME ON BY THEMSELVES. HAPPEN TO MY WIFE TODAY ON HER WAY TO SCHOOL AND SHE WAS TERRIFIED BECAUSE IT WAS HARD FOR HER TO SEE PLUS IT WAS RAINING. ALSO I READ THERE WAS A RECALL ON THIS ISSUE BACK IN 2004 FOR THE TRAILBLAZERS.
Incident date: Feb 20, 2018
TAKATA RECALL WIPER BLADES AND WASHER FLUID COME ON BY THEMSELVES. HAPPEN TO MY WIFE TODAY ON HER WAY TO SCHOOL AND SHE WAS TERRIFIED BECAUSE IT WAS HARD FOR HER TO SEE PLUS IT WAS RAINING. ALSO I READ THERE WAS A RECALL ON THIS ISSUE BACK IN 2004 FOR THE TRAILBLAZERS.
Incident date: Jan 30, 2018
WINDSHIELD DEFROST BLOWER DOES DOES NOT BLOW ONTO WINDSHIELD, IT BLOWS INTO THE VEHICLE CABIN. WINDOWS NOT DEFROSTING. STATIONARY OR MOVING, MAKES NO DIFFERENCE.
Incident date: Jan 26, 2018
TL* THE CONTACT OWNS A 2004 BUICK RAINIER. AFTER PARKING THE VEHICLE, A FUEL ODOR WAS NOTICED OUTSIDE THE VEHICLE. ONCE THE CONTACT ENTERED THE VEHICLE, THE ODOR WAS STRONGER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THAT THE FUEL LINES WERE ROTTED AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTI... Read more
Incident date: Sep 26, 2016
2016 BUICK ENCORE. CONSUMER WRITES IN REGARDS TO DEFECTIVE DASHBOARD, SIDE WARNING LIGHT WIRING UNITS AND AUTO FRONT WARNING DEVICES. *LD THE CONSUMER STATED WHILE DRIVING, ON A RAINY DAY, THE INSTRUMENT PANEL WENT BLANK AND DID NOT RETURN UNTIL THE VEHICLE WAS TURNED ON THE NEXT DAY. THE DEALER COULD NOT DUPLICATE THE FAILURE. *JS
Incident date: Feb 5, 2018
TL* THE CONTACT OWNS A 2005 BUICK TERRAZA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO JERK AND THE "TRACK SYSTEM" AND "STABILITY" INDICATORS ILLUMINATED. THE VEHICLE STALLED AND WAS TAKEN TO THE ROGERS DABBS CHEVROLET DEALER AT 1501 W GOVERNMENT ST. IN BRANDON, MS WHERE THE VEHICLE WAS DIAGNOSED. THE DIAGNOSIS RESULTS WERE UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ... Read more
Incident date: Feb 13, 2018
POWER STEERING SERVICE SOON WARNING COMES ON AND POWER STEERING IS LOST. GENERAL MOTORS HAS BEEN NOTIFIED AND DEALER HAS RESET COMPUTER. CONTINUES TO FAIL. EXTREMELY DIFFICULT TO STEER WHEN THIS HAPPENS. HAPPENS AT SLOW SPEEDS ON CITY STREETS AND WHILE TURNING.
BUICK
RENDEZVOUS
(2006) - FUEL/PROPULSION SYSTEM
Feb 17, 2018
Incident date: Feb 1, 2017
2006 BUICK RENDEZVOUS HAS MASSIVE FUEL LEAK ON FUEL SUPPLY LINE LEADING FROM TANK TO INJECTORS. THIS IS A KNOWN ISSUE WITH THIS MODEL AND YEAR DUE TO THE HEAT SHIELD WRAP INSTALLED BY MANUFACTURER. OCCURS WHEN VEHICLE IS RUNNING AND THEN DRIPS FOR IN EXCESS OF 5 MINUTES AFTER VEHICLE IS TURNED OFF.
1 injured
Incident date: Feb 1, 2018
HEAVY VIBRATION IN LOWER GEAR WHILE SHIFTING SEEMS TO COME FROM ENGINE OR TRANSMISSION CANT TELL BUT STRONG VIBRATION CAN BE FELT IN SHIFT HANDLE WHEN YOU ATTAIN HIGHER GEAR SEEMS TO STOP ON CITY STREET OR HIGHWAY SAME EXPERIENCE WORSE IN LOWER GEARS.
Incident date: Feb 1, 2018
HEAVY VIBRATION IN LOWER GEAR WHILE SHIFTING SEEMS TO COME FROM ENGINE OR TRANSMISSION CANT TELL BUT STRONG VIBRATION CAN BE FELT IN SHIFT HANDLE WHEN YOU ATTAIN HIGHER GEAR SEEMS TO STOP ON CITY STREET OR HIGHWAY SAME EXPERIENCE WORSE IN LOWER GEARS.
Incident date: Dec 27, 2016
I BOUGHT A 2012, CERTIFIED USED, BUICK VERANO IN DECEMBER 2016. IN THE MANUAL, IT SAYS TO CHANGE THE OIL UNTIL WHEN ONE OF THESE 4 THINGS HAPPEN: I'VE GONE 6500 MILES, IT HAS BEEN 6 MONTHS, THE LIGHT SAYS 25% OIL LIFE REMAINING, OR WHEN THE "CHANGE OIL NOW" LIGHT COMES ON. I CHECKED THE OIL WHENEVER I GOT GAS. I WAS CHECKING OIL LEVELS ABOUT TWICE A MONTH. RIGHT AROUND 3 MONTHS AFTER I GOT THE CAR... Read more
Incident date: Feb 16, 2018
THE REAR HATCH STARTS TO GO UP WHEN YOU PRESS THE BUTTON BUT ABOUT HALF-WAY UP IT REVERSES AND THE CONTROL MOTOR PULLS IT BACK DOWN-FREQUENTLY HITTING YOU IN THE HEAD. INITIALLY IT WAS ONLY OCCASIONALLY BUT NOW IT IS EVERY TIME WE TRY TO RAISE IT.
1 injured
BUICK
RENDEZVOUS
(2003) - UNKNOWN OR OTHER
Feb 16, 2018
Incident date: Mar 1, 2017
GAS TANK STARTED LEAKING FROM CONNECTION WHERE FILLER TUBE MEETS THE GAS TANK. OTHER MODELS WERE INCLUDED IN A RECALL BUT NOT THE RENDEZVOUS MODEL I HAVE.
Incident date: Feb 12, 2018
ACCELERATOR STUCK WHEN I ACCELERATED TO MERGE IN TRAFFIC ON FREEWAY. I PRESSED ON BRAKES TO SLOW THE VEHICLE. AFTER I ARRIVED AT MY DESTINATION I PLACED VEHICLE IN PARK AND SLOWLY PUSHED ON ACCELERATOR. I HEARD A CLICK AS THE ACCELERATOR STUCK AND THE ENGINE REVVED.
Incident date: Feb 15, 2018
THE AIR BAG LIGHT FLASHES ON AND OFF ON THE PASSENGER SIDE, BOTH IN MOTION OR STATIONARY. IT STARTED DOING THIS FOR NO PARTICULAR REASON. IT IS A KNOWN PROBLEM WITH THESE CARS, IT IS CAUSED BY A MANUFACTURER ERROR WHEN PUTTING TOGETHER THE SEATS. THE PROBLEM IS THAT THEY LIMIT THE FIX TO ONLY CARS UNDER 72,000 MILES. MY CAR DOES NOT HAVE AN EXCESSIVE AMOUNT OF MILES AND I HAVEN'T DONE ANYTHING THI... Read more
Incident date: Feb 1, 2018
THIS ENGINE HAS A TIMING CHAIN ISSUE THAT FORCED A 2009 N 2008 RECALL. THE 2010 IS THE SAME ENGINE WITH THE SAME ISSUE. IN FACT THE 3.6L V6 ENGINE ON ALL MODELS SHOULD BE LOOKED INTO. THE REPAIR COST IS OVER $2000
Incident date: Dec 1, 2017
2010 MODEL WITH APPROX. 52K MILES. VEHICLE HESITATES WHEN ACCELERATING AND ENGINE LIGHT RECENTLY CAME ON. HAD IT CHECKED AND IT IS A STRETCHED OUT TIMING CHAIN. VEHICLE MANUFACTURED IN 08/09 PER MFT. STICKER ON DOOR. REPAIRS ARE VERY EXPENSIVE. THERE IS A 10YR/120K MILE EXTENDED POWER TRAIN WARRANTY ON THE 2009 MODEL, BUT DOES NOT APPEAR TO APPLY TO 2010 MODEL. HESITATION ISSUE CAUSING SAFETY IS... Read more
Incident date: Feb 15, 2014
I HAVE ISSUES WITH THE A/C IT DOES IT'S OWN THING AT TIMES. THE A/C FAN NEVER HAS BLOWN STRONG. IT'S LIKE THE DUCK WORK IS OBSTRUCTED SOME HOW. SITTING STILL AT TIMES THE A/C DOES NOT BLOW COLD AT ALL UNTIL YOU MOVE THEN IT STARTS TO BLOW COOL. AT TIMES A SMALL PART OF THE COOL AT TIMES SMALL AMOUNTS OF AIR SEEPS THROUGH THE DEFROSTER AND FOGS UP THE WINDSHIELD ESPECIALLY AT NIGHTS.
BUICK
RENDEZVOUS
(2004) - FUEL SYSTEM, GASOLINE
Feb 13, 2018
Incident date: Feb 12, 2018
TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. WHILE THE VEHICLE WAS PARKED, THERE WAS A STRONG FUEL ODOR AND A FUEL LEAK WAS NOTICED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO RELIABLE BUICK GMC (400 AUTOMALL DR, ROSEVILLE, CA 95661, (916) 783-5233) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK CHECK VALVE WAS CRACKED AND LEAKING. THE CONTACT WAS INFORMED THAT THE FUEL TANK NEEDED REPLACEM... Read more
Incident date: Dec 5, 2017
ON ONLY THE THIRD DAY AFTER PURCHASING A BUICK ENCLAVE AVENIR 2018 I HAD A SAFETY ISSUE INVOLVING THE BRAKES. WHEN APPLYING THE BRAKES A GRINDING NOISE WITH AN INABILITY TO PROPERLY BRAKE AND A RED SERVICE BRAKE ASSIST MESSAGE APPEARED ON MY DASH. THIS HAS HAPPENED FROM A COLD START AS WELL AS AFTER BEING IN MOTION AT LEAST 20 MINUTES CITY DRIVING. MY CAR HAS SINCE BEEN IN THE DEALER ON 4 OCCASIO... Read more
BUICK
RENDEZVOUS
(2003) - ELECTRICAL SYSTEM
Feb 12, 2018
Incident date: Feb 10, 2018
TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE STEERING WHEEL WAS DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILUR... Read more
BUICK
RENDEZVOUS
(2003) - STEERING
Feb 12, 2018
Incident date: Feb 10, 2018
TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE STEERING WHEEL WAS DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILUR... Read more
Incident date: Feb 3, 2018
STILL HAVING PROBLEMS WITH THE THROTTLE BODY TOOK IT TO THE DEALERSHIP ON 2/9/2018 PAID OUT $545.00 TO HAVE PURGE SOLENOID AND EVAP FLOW CHANGED AND TO HAVE THE THROTTLE BODY CLEANED AND ADJUSTED. WELL 4 1/2 HOURS LATER THE CHECK ENGINE LIGHT COMES BACK ON AND IT STARTS WITH THIS REDUCE POWER TO THE ENGINE AGAIN. THE REDUCE POWER TO THE ENGINE DID THIS 3 TIMES AND EACH TIME I HAD TO SHUT THE CAR ... Read more
BUICK
RENDEZVOUS
(2003) - ELECTRICAL SYSTEM
Feb 11, 2018
Incident date: Feb 6, 2006
I HAVE PROBLEMS TRYING TO GET THE DASH LIGHTS INCREASE IN BRIGHTNESS USING THE VARIIABLE CONTROL ON THE INTERIOR DURING A NORMAL DAYTIME ESPECIALLY WHEN I TRY TO SEE THE SPEEDOMETER (DUE TO THE POOR DESIGN OF THE DASH WHICH CAN BLOCK EXTERIOR LIGHT FROM ILLUMINATING THE DIAL ESPECIALLY AROUND 10:45 AND 11:15 AM MST.) ESP. WHEN I'M DRIVING