Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: Jun 1, 2018
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 60-70 MPH, THE REDUCED POWER WARNING INDICATOR ILLUMINATED, THE VEHICLE LOST FORWARD MOMENTUM, THE BRAKING AND POWER STEERING ABILITY SEIZED, AND THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO THORSON MOTOR CENTER (3456 E COLORADO BLVD, PASADENA, CA 91107, (626) 817-6465) WHERE IT WAS DIAGNOSED THAT THE OIL... Read more
Incident date: Feb 7, 2017
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WHEN MAKING TURNS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,731.
Incident date: May 30, 2018
RECALL #15757 WAS PERFORMED BY DEALER ON 2/24/2016. THE VEHICLE AT THE TIME OF THE REPAIR HAD 255,300 MILES ON IT WHEN I TOOK IT TO THE DEALER (BROOKDALE CHEVROLET BUICK.GMC ON 5/30/18 WHEN I TOOK IT BACK TO THE DEALER FOR OIL DRIPPING ON THE MANIFOLD IT HAD 258,200. THERE IS SMOKE COMING FROM UNDER THE HOOD. WE HAD IT IN STORAGE AFTER THE REPAIR AND TOOK IT OUT THIS SPRING. THE WIFE SAID IT S... Read more
Incident date: May 22, 2018
THE DRIVER'S SIDE BLIND SPOT INDICATOR (LOCATED ON THE SIDE MIRROR) IS MALFUNCTIONING AND GIVING FALSE AND ERRONEOUS INDICATIONS - BOTH FALSE POSITIVES AND FALSE NEGATIVES - THIS HAS OCCURRED EACH TIME I HAVE DRIVEN THE VEHICLE- ON THE FREEWAY, ON THE HIGHWAY, ON SIDE STREETS. IF DRIVERS DEPEND ON THIS EXTREMELY UNRELIABLE SAFETY FEATURE ACCIDENTS ARE HIGHLY LIKELY TO RESULT.
BUICK
PARK AVENUE
(1999) - SEAT BELTS
Jun 2, 2018
Incident date: Apr 10, 2018
PASSENGER SEAT BELT NOT CLICKING.
Incident date: Jun 2, 2018
REAR DRIVER AND PASSENGER SIDE TURN SIGNAL/BRAKE LAMPS KEEP BLOWING EVERY 5-6 MONTHS. ALMOST LIKE CLOCK WORK, THE PASSENGER SIDE LAMP BLOWS AND WITHIN 5-6 DAYS THE DRIVER SIDE LAMP BLOWS. HAVE TRIED DIFFERENT BRANDS/TYPES OF LAMPS TO NO AVAIL. ISSUE BEGAN IN 2016 AND HAVE REPLACED BOTH LAMPS 5-6 TIMES. PLACE APPROXIMATELY 4,000 - 5,000 MILES ON VEHICLE ANNUALLY. DEALER NOT AWARE OF ANY PROBLE... Read more
Incident date: May 26, 2018
YAKATA RECALL. THE AIRBAGS IN MY CAR DID NOT DEPLOY DURING AN ACCIDENT. THE OTHER DRIVER RAN A RED LIGHT AND HIT ME ON THE DRIVER FRONT OF MY CAR. IT CAUSED $11,884 WORTH OF DAMAGE. WHEN I SAW THE OTHER DRIVER WAS NOT STOPPING AT THE RED LIGHT I APPLIED MY BRAKES BUT THE COLLISION HAPPENED AND SPUN MY CAR. MY CAR WAS NOT ON THE RECALL LIST FOR AIRBAGS. I DONT KNOW WHY THEY DID NOT DEPLOY.
Crash
Incident date: May 1, 2017
TRUNK RANDOMLY OPENS WHETHER PARKED OR WHILE DRIVING. THIS HAS HAPPENED MANY TIMES.
Incident date: Apr 1, 2016
SERVICE STABILITRAK WARNING COMES ON AS SOON AS WHEELS ARE TURNED AFTER STARTING VEHICLE. THIS HAPPENS BOTH WHEN CAR IS STATIONARY OR IN MOTION. THIS STARTED OUT HAPPENING VERY OCCASIONALLY, BUT NOW HAPPENS EVERY TIME VEHICLE IS DRIVEN. I CAN DRIVE SEVERAL BLOCKS STRAIGHT ON WITHOUT THE WARNING, BUT AS SOON AS THE WHEELS ARE TURNED, THE WARNING MESSAGE COMES ON, ABS AND TRACTION CONTROL ARE AUTOMA... Read more
Incident date: May 31, 2018
WARNING LIGHTS ON DASHBOARD RANDOMLY COMING ON AND OFF. INCLUDING POWER STEERING LIGHT, CHECK ENGINE LIGHT , SERVICE STABILITY LIGHT. VEHICLE WHEN FIRST TURNS ON SHAKES AND VIBRATES THEN GOES TO NORMAL AFTER A FEW MINUTES. NO LOW FLUIDS OR PROBLEMS FOUND FROM CERTIFIED GM SERVICE
Incident date: May 31, 2018
WARNING LIGHTS ON DASHBOARD RANDOMLY COMING ON AND OFF. INCLUDING POWER STEERING LIGHT, CHECK ENGINE LIGHT , SERVICE STABILITY LIGHT. VEHICLE WHEN FIRST TURNS ON SHAKES AND VIBRATES THEN GOES TO NORMAL AFTER A FEW MINUTES. NO LOW FLUIDS OR PROBLEMS FOUND FROM CERTIFIED GM SERVICE
Incident date: May 31, 2018
WARNING LIGHTS ON DASHBOARD RANDOMLY COMING ON AND OFF. INCLUDING POWER STEERING LIGHT, CHECK ENGINE LIGHT , SERVICE STABILITY LIGHT. VEHICLE WHEN FIRST TURNS ON SHAKES AND VIBRATES THEN GOES TO NORMAL AFTER A FEW MINUTES. NO LOW FLUIDS OR PROBLEMS FOUND FROM CERTIFIED GM SERVICE
Incident date: Apr 29, 2016
TL* THE CONTACT OWNED A 2004 BUICK RAINIER. WHILE DRIVING APPROXIMATELY 30 MPH IN THE RAIN, THE VEHICLE HYDROPLANED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WALL. AS A RESULT, THE CONTACT WAS RENDERED UNCONSCIOUS AND TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE CONTACT'S HEAD STRUCK THE DRIVER'S SIDE WINDOW AND THE CONTACT REMAINED IN A COMA FOR SEVERAL MONTHS. THE AIR BAGS DI... Read more
Crash
1 injured
Incident date: Apr 29, 2016
TL* THE CONTACT OWNED A 2004 BUICK RAINIER. WHILE DRIVING APPROXIMATELY 30 MPH IN THE RAIN, THE VEHICLE HYDROPLANED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WALL. AS A RESULT, THE CONTACT WAS RENDERED UNCONSCIOUS AND TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE CONTACT'S HEAD STRUCK THE DRIVER'S SIDE WINDOW AND THE CONTACT REMAINED IN A COMA FOR SEVERAL MONTHS. THE AIR BAGS DI... Read more
Crash
1 injured
Incident date: Feb 1, 2016
TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR CONTINUED TO RANDOMLY FLASH. ALSO, ONCE THE VEHICLE WAS STARTED, THE ENGINE WOULD MISFIRE AND THE VEHICLE WOULD OVERHEAT. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 09V116000 (ENGINE AND ENGINE COOLING) AND 99V356000 (EXTERIOR LIGHTING), BUT THE CONTACT ... Read more
Incident date: Feb 1, 2016
TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR CONTINUED TO RANDOMLY FLASH. ALSO, ONCE THE VEHICLE WAS STARTED, THE ENGINE WOULD MISFIRE AND THE VEHICLE WOULD OVERHEAT. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 09V116000 (ENGINE AND ENGINE COOLING) AND 99V356000 (EXTERIOR LIGHTING), BUT THE CONTACT ... Read more
Incident date: May 26, 2018
VEHICLE STALLS OUT WITHOUT WARNING. UNABLE TO START. BURNING SMELL UNDER REAR SEAT (DRIVER SIDE). SERVICE BULLETIN ISSUED BY GM #15-NA-051 (JULY 26, 2016). DESIGN DEFECT CAUSING NO START/STALLING CONDITION BECAUSE REAR SEAT BOTTOM BRACKET PRESSING ON FUEL PUMP RELAY CAUSING FUEL PUMP RELAY TO SHORT OUT (BURN OUT). THIS IS A SAFETY ISSUE WHICH COULD CAUSE SERIOUS INJURY OR DEATH BY CAUSING AN ACCID... Read more
Incident date: May 26, 2018
VEHICLE STALLS OUT WITHOUT WARNING. UNABLE TO START. BURNING SMELL UNDER REAR SEAT (DRIVER SIDE). SERVICE BULLETIN ISSUED BY GM #15-NA-051 (JULY 26, 2016). DESIGN DEFECT CAUSING NO START/STALLING CONDITION BECAUSE REAR SEAT BOTTOM BRACKET PRESSING ON FUEL PUMP RELAY CAUSING FUEL PUMP RELAY TO SHORT OUT (BURN OUT). THIS IS A SAFETY ISSUE WHICH COULD CAUSE SERIOUS INJURY OR DEATH BY CAUSING AN ACCID... Read more
Incident date: May 24, 2018
I HAVE A 2016 BUICK ENCLAVE - THE HAVE EXCEEDED MY WARRANTY BY APPROXIMATELY BY APPROXIMATELY 7,000 MILES NOTICED THAT THE VEHICLE HAD BEGUN MAKING SQUEALING SOUND MAINLY WHEN TURNING. TOOK IT TO MY LOCAL MECHANIC AND HE CONFIRMED A LEAK FROM THE POWER STEERING HOSE. HE FOUND THAT THERE IS A PUBLISHED SERVICE BULLETIN REGARDING THE ISSUE. I FEEL THIS SHOULD BE COVERED UNDER A WARRANTY OR A RECALL.
BUICK
RENDEZVOUS
(2006) - ELECTRICAL SYSTEM
May 29, 2018
Incident date: Nov 14, 2017
CAR KEPT RUNNING HOT AND NO REMEDY WAS FOUND FOR IT. BATTERIES AND OTHER REPAIRS WERE DONE CONCERNING THE ELECTRICAL THINGS; BUT THE CAR RUNNING HOT WAS NEVER RESOLVED EVEN WITH REPLACING THE THERMOSTAT ETC. I COULD ONLY DRIVE ABOUT A BLOCK AND THE CHECK COOLING SYSTEM ERROR CAME ON AND THE CAR SPEED WOULD AUTOMATICALLY SLOW DOWN AND THE ENGINE WOULD AUTOMATICALLY CUT OFF IF YOU CONTINUED TO DRIVE... Read more
BUICK
RENDEZVOUS
(2006) - FUEL/PROPULSION SYSTEM
May 29, 2018
Incident date: Nov 14, 2017
CAR KEPT RUNNING HOT AND NO REMEDY WAS FOUND FOR IT. BATTERIES AND OTHER REPAIRS WERE DONE CONCERNING THE ELECTRICAL THINGS; BUT THE CAR RUNNING HOT WAS NEVER RESOLVED EVEN WITH REPLACING THE THERMOSTAT ETC. I COULD ONLY DRIVE ABOUT A BLOCK AND THE CHECK COOLING SYSTEM ERROR CAME ON AND THE CAR SPEED WOULD AUTOMATICALLY SLOW DOWN AND THE ENGINE WOULD AUTOMATICALLY CUT OFF IF YOU CONTINUED TO DRIVE... Read more
BUICK
RENDEZVOUS
(2006) - POWER TRAIN
May 29, 2018
Incident date: Nov 14, 2017
CAR KEPT RUNNING HOT AND NO REMEDY WAS FOUND FOR IT. BATTERIES AND OTHER REPAIRS WERE DONE CONCERNING THE ELECTRICAL THINGS; BUT THE CAR RUNNING HOT WAS NEVER RESOLVED EVEN WITH REPLACING THE THERMOSTAT ETC. I COULD ONLY DRIVE ABOUT A BLOCK AND THE CHECK COOLING SYSTEM ERROR CAME ON AND THE CAR SPEED WOULD AUTOMATICALLY SLOW DOWN AND THE ENGINE WOULD AUTOMATICALLY CUT OFF IF YOU CONTINUED TO DRIVE... Read more
Incident date: May 19, 2018
TRANSMISSION FAILED WHILE IN MOTION AT 116,000 MILES. BEGAN SHUDDERING / SLIPPING WHILE DRIVING UPHILL. EVENTUALLY JAMMED IN 2ND GEAR AND WILL NOT SHIFT, WITH CHECK ENGINE LIGHT (CODE P0700). GM WILL NOT REPLACE IT BECAUSE IT IS 6 MONTHS PAST THE "EXTENDED COVERAGE" OF THEIR SERVICE BULLETIN. (10 YEARS / 120,000 MILES) . I AM NOW HAVING TO PAY $3,800 TO HAVE CERTIFIED TRANSMISSION REPLACE THE ... Read more
Incident date: May 25, 2018
AUTOMATIC DOOR LOCKS ON VARIOUS DOORS HAVE FAILED REPEATEDLY. THIS PROBLEM HAS REQUIRED ENTIRE REPLACEMENT OF THE DOOR LOCK/LATCH ASSEMBLY'S WHICH IS QUITE EXPENSIVE. FAILURE OF DOOR LOCKS IS SOMETIMES NOT IMMEDIATELY NOTICEABLE SINCE IT IS INTERMITTENT AT FIRST, UNTIL IT DOES NOT WORK AT ALL. CHILDREN OR PERSONS COULD FALL OUT OF CAR AS RESULT OF FAILED LOCKS THAT YOU THINK ARE LOCKED BUT THEY AR... Read more
Incident date: May 25, 2018
AUTOMATIC DOOR LOCKS ON VARIOUS DOORS HAVE FAILED REPEATEDLY. THIS PROBLEM HAS REQUIRED ENTIRE REPLACEMENT OF THE DOOR LOCK/LATCH ASSEMBLY'S WHICH IS QUITE EXPENSIVE. FAILURE OF DOOR LOCKS IS SOMETIMES NOT IMMEDIATELY NOTICEABLE SINCE IT IS INTERMITTENT AT FIRST, UNTIL IT DOES NOT WORK AT ALL. CHILDREN OR PERSONS COULD FALL OUT OF CAR AS RESULT OF FAILED LOCKS THAT YOU THINK ARE LOCKED BUT THEY AR... Read more
Incident date: May 25, 2018
WHILE DRIVING AT HIGHWAY SPEED REAR TALE GATE OPENED ON IT'S OWN.
Incident date: May 25, 2018
TWICE AFTER FILLING UP WITH GAS, MY CAR WAS OILS NOT START AT THE PUMP. EACH TIME I HAD TO WAIT SEVERAL MINUTES BEFORE IT WOULD ACTUALLY START. THE SECOND TIME IT HAPPENED, I WAITED, IT STARTED THEN IMMEDIATELY QUIT AGAIN. THERE IS A VERY HARD START WHEN IT ATTEMPTS TO START AS WELL. THE ENGINE LIGHT CAME ON THEN IMMEDIATELY WENT OFF. I TOOK THE CAR DIRECTLY TO THE DEALERSHIP WHERE IT HAD TO REMAI... Read more
Incident date: May 25, 2018
TWICE AFTER FILLING UP WITH GAS, MY CAR WAS OILS NOT START AT THE PUMP. EACH TIME I HAD TO WAIT SEVERAL MINUTES BEFORE IT WOULD ACTUALLY START. THE SECOND TIME IT HAPPENED, I WAITED, IT STARTED THEN IMMEDIATELY QUIT AGAIN. THERE IS A VERY HARD START WHEN IT ATTEMPTS TO START AS WELL. THE ENGINE LIGHT CAME ON THEN IMMEDIATELY WENT OFF. I TOOK THE CAR DIRECTLY TO THE DEALERSHIP WHERE IT HAD TO REMAI... Read more
Incident date: May 25, 2018
TWICE AFTER FILLING UP WITH GAS, MY CAR WAS OILS NOT START AT THE PUMP. EACH TIME I HAD TO WAIT SEVERAL MINUTES BEFORE IT WOULD ACTUALLY START. THE SECOND TIME IT HAPPENED, I WAITED, IT STARTED THEN IMMEDIATELY QUIT AGAIN. THERE IS A VERY HARD START WHEN IT ATTEMPTS TO START AS WELL. THE ENGINE LIGHT CAME ON THEN IMMEDIATELY WENT OFF. I TOOK THE CAR DIRECTLY TO THE DEALERSHIP WHERE IT HAD TO REMAI... Read more
Incident date: May 23, 2018
HI, I'M WRITING TO FILE A SAFETY COMPLAINT. THE BUICK DEALERSHIP WILL NOT PERFORM THE MANUFACTURER SAFETY RECALL FREE OF CHARGE. GM RECALL NUMBER: 2030710 NHTSA RECALL NUMBER: 16V517 INOPERATIVE POWER SEATS, SEAT FIRES AND SEAT HEATING MODULE CONNECTOR MELTING THE DEALERSHIP STATED WE WOULD NEED TO PAY $700 TO REPAIR THE PASSENGER SEAT'S INOPERATIVE MOTOR BEFORE THEY COULD PERFORM THE R... Read more
Incident date: May 23, 2018
HI, I'M WRITING TO FILE A SAFETY COMPLAINT. THE BUICK DEALERSHIP WILL NOT PERFORM THE MANUFACTURER SAFETY RECALL FREE OF CHARGE. GM RECALL NUMBER: 2030710 NHTSA RECALL NUMBER: 16V517 INOPERATIVE POWER SEATS, SEAT FIRES AND SEAT HEATING MODULE CONNECTOR MELTING THE DEALERSHIP STATED WE WOULD NEED TO PAY $700 TO REPAIR THE PASSENGER SEAT'S INOPERATIVE MOTOR BEFORE THEY COULD PERFORM THE R... Read more
Incident date: May 26, 2018
TAKATA RECALL IF THE CAR IS ALREADY RUNNING, IT WILL ALLOW YOU TO SWITCH OUT OF PARK AND INTO GEAR WITHOUT THE KEY FOB INSIDE THE CAR.
Incident date: May 23, 2018
TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO WHITE BEAR LAKE SUPERSTORE (3900 N HIGHWAY 61 N, WHITE BEAR LAKE, MINNESOTA 55110) WHERE IT WAS DIAGNOSED THAT THE FUSE BLOCK AND RELAY FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS... Read more
Incident date: Apr 24, 2018
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE A LOUD WHINING NOISE. THE VEHICLE WAS TAKEN TO COPPLE CHEVROLET GMC IN LOUISVILLE, NEBRASKA WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE TIMING CHAIN FAILED AND WAS ALSO REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILU... Read more
Incident date: Mar 15, 2018
POWER STEERING FAILURE IN THE MIDDLE OF A TURN ONTO LOCAL HIGHWAY, STEERING WHEEL SUDDENLY BECAME STIFF AND IMPOSSIBLE TO TURN ' I WAS ALMOST GOT HIT BY A TRUCK! LATER ON I HAD SIMILAR ISSUES INTERMITTENTLY. SOMETIMES POWER STEERING WORKS BUT MANY OTHER TIMES DOESN'T. THIS HAPPENED AFTER A WINTER SNOWSTORM WHEN I LEFT THE CAR OUTSIDE, SO MY SUSPICION IS THAT THE EXTREMELY COLD TEMPERATURE CAUSE... Read more
Incident date: May 18, 2018
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE IGNITION KEY WAS UNABLE TO TURN TO THE ON OR OFF POSITION. ADDITIONALLY, THE GEAR SHIFTER FAILED TO MOVE FROM THE DRIVE POSITION. THE VEHICLE WAS ABLE TO RESTART AFTER TWENTY MINUTES AND OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (OURISMAN CHEVROLET OF MARLOW HEIGHTS, 4400 BR... Read more
Incident date: May 18, 2018
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE IGNITION KEY WAS UNABLE TO TURN TO THE ON OR OFF POSITION. ADDITIONALLY, THE GEAR SHIFTER FAILED TO MOVE FROM THE DRIVE POSITION. THE VEHICLE WAS ABLE TO RESTART AFTER TWENTY MINUTES AND OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (OURISMAN CHEVROLET OF MARLOW HEIGHTS, 4400 BR... Read more
Incident date: May 21, 2018
BRAKE PEDAL STICKS WHEN VEHICLE IS HOT OR WEATHER IS HOT AND/OR HUMID
Incident date: May 14, 2018
PURGE SOLENOID VALVE HAD TO BE REPLACED THE DEFECTIVE DEVICE CAUSED THE VEHICLE TO LOOSE POWER WHILE DRIVING AND CAUSED LONG ENGINE CRANKING AFTER RE-FUELING THE VEHICLE.
Incident date: Apr 10, 2018
TRUNK WILL RELEASE WITHOUT WARNING. THIS CAN HAPPEN WHILE DRIVING OR AT A STOP WITHOUT ENGINE RUNNING. IT TAKES SEVERAL ATTEMPTS TO CLOSE COMPLETELY. THE VEHICLE WAS PARKED IN MY DRIVEWAY OVERNIGHT. I FOUND IT OPEN IN THE MORNING.
Incident date: May 19, 2018
WHEN WE PRESS THE LIFGATE BUTTON TO CLOSE IT, IT WILL GODOWN AND YOU THINK IT'S CLOSING AND IT MAKES NOISES AND RAISES AGAIN. DOES THIS SEVERAL TIMES THEN YOU HAVE TO PRESS HARD AND IT WILL FINALLY LATCH. I JUST BOUGHT THIS AND DID NOT THINK TO CHECK THE LIFT GATE ON THE CAR LOT AND WAS AT A STORE OPENING IT FOR THE FIRST TIME AND IT DID THIS SCARED ME I WAS GOING TO BE ABLE TO CLOSE IT TO GO HOM... Read more
Incident date: Jun 12, 2013
BRIGHT LIGHTS WON'T STAY ON AND SOMETIMES IF YOU CAN GET THEM TO COME ON THEY WILL GO OUT WHILE DRIVING. WAS ON A CITY STREET AND TURNED RIGHT , THEY WENT OFF. SINCE THEN YOU CAN HOLD THE BRIGHT LIGHT SWITCH, BUT WHEN YOU TURN LOOSE THEY GOES OFF.
Incident date: Nov 19, 2016
I NOTICED IN NOVEMBER OF 2016 MY BUICK RAINNER WAS SMELLING LIKE GASOLINE AFTER I GOT OUT AND LEFT IT RUNNING WHILE I WAS DROPPING STUFF AT HOME FROM WORK. WHEN I GOT BACK IN MY VEHICLE I DIDN'T SMELL ANYTHING, BUT COULD SMELL OUTSIDE THE VEHICLE. I WENT ABOUT ANOTHER 10 MILES LATER TO MY DESTINATION AND PARK. 20 MINS LATER WENT BACK OUT AND CRANK MY VEHICLE AND COULD SMELL A STRONG GAS ODOR COMIN... Read more
Incident date: Apr 21, 2018
TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO FUNCTION PROPERLY. THE DEALER (CROWN ACURA GREENSBORO, 3908 W WENDOVER AVE, GREENSBORO, NC 27407, (336) 790-9847), WHO SOLD THE VEHICLE TO THE CONTACT, INDICATED THAT THE TRANSMISSION FLUID NEEDED TO CYCLE THROUGH THE SYSTEM. HOWEVER, THE VEHICLE CONTINUED TO HESITATE AND RIDE EXTREMELY ROUGH AS IF IT WOU... Read more
Incident date: May 14, 2018
MY CAR MAKE MODEL VIN NUMBER IS NOT INCLUDED IN THE SERVICE AIRBAG RECALL BUT I AM EXPERIENCING SERVICE AIR BAG ISSUE. I ONLY HAVE 37,677 MILES ON THE CAR! IN ADDITION, I JUST NEEDED A NEW AC COMPRESSOR AND COMPRESSOR CONDENSER HOSE.
Incident date: May 14, 2018
MY CAR MAKE MODEL VIN NUMBER IS NOT INCLUDED IN THE SERVICE AIRBAG RECALL BUT I AM EXPERIENCING SERVICE AIR BAG ISSUE. I ONLY HAVE 37,677 MILES ON THE CAR! IN ADDITION, I JUST NEEDED A NEW AC COMPRESSOR AND COMPRESSOR CONDENSER HOSE.
BUICK
RENDEZVOUS
(2002) - ENGINE
May 15, 2018
Incident date: May 14, 2018
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STARTED TO OVERHEAT AND THE TEMPERATURE GAUGE STARTED TO FLASH. THE VEHICLE WAS TAKEN TO AN UNKNOWN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INTAKE MANIFOLD GASKETS WERE DAMAGED AND IT WOULD BE BEST TO REBUILD THE ENGINE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE... Read more
Incident date: Apr 11, 2018
THE ISSUE I'M REPORTING HAS ALREADY HAPPENED APPROXIMATELY 8 TIMES. FIRST TIME I'M DRIVING ON THE HIGHWAY AT 65 MPH, AND ENGINE ON CAR COMPLETELY SHUTS DOWN, DRIVING WHEEL LOCKS OR POWER STEERING GETS LOST AND BRAKE PEDAL STOPS WORKING GETS VERY STIFF AND ALL THIS HAPPENED ON A STATE HIGHWAY. ALL THAT CAN BE DONE IS LET THE CAR COME TO A COMPLETE STOP IN ITS OWN ALL WHILE USING ALL MY FORCE TO TRY... Read more
Incident date: Apr 11, 2018
THE ISSUE I'M REPORTING HAS ALREADY HAPPENED APPROXIMATELY 8 TIMES. FIRST TIME I'M DRIVING ON THE HIGHWAY AT 65 MPH, AND ENGINE ON CAR COMPLETELY SHUTS DOWN, DRIVING WHEEL LOCKS OR POWER STEERING GETS LOST AND BRAKE PEDAL STOPS WORKING GETS VERY STIFF AND ALL THIS HAPPENED ON A STATE HIGHWAY. ALL THAT CAN BE DONE IS LET THE CAR COME TO A COMPLETE STOP IN ITS OWN ALL WHILE USING ALL MY FORCE TO TRY... Read more
Incident date: Apr 11, 2018
THE ISSUE I'M REPORTING HAS ALREADY HAPPENED APPROXIMATELY 8 TIMES. FIRST TIME I'M DRIVING ON THE HIGHWAY AT 65 MPH, AND ENGINE ON CAR COMPLETELY SHUTS DOWN, DRIVING WHEEL LOCKS OR POWER STEERING GETS LOST AND BRAKE PEDAL STOPS WORKING GETS VERY STIFF AND ALL THIS HAPPENED ON A STATE HIGHWAY. ALL THAT CAN BE DONE IS LET THE CAR COME TO A COMPLETE STOP IN ITS OWN ALL WHILE USING ALL MY FORCE TO TRY... Read more