Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: Jun 17, 2018
TL* THE CONTACT OWNS A 2018 BUICK REGAL. WHILE DRIVING THROUGH A DRIVE'THRU, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE INADVERTENTLY ACCELERATED AND CRASHED INTO A POLE. THE CONTACT EXITED THE VEHICLE, INSPECTED THE DAMAGE, AND CONCLUDED THAT THE VEHICLE WAS ABLE TO BE DRIVEN. THE DEALER (GREINER BUICK GMC, 14555 CIVIC DR., VICTORVILLE, CA 92394, (760) 245-3451) WAS CONTACTED, BUT THE VEHICLE... Read more
Crash
Incident date: Jun 20, 2017
THE VEHICLE STALLS DURING ACCELERATION AT ABOUT 1800 TO 2200 RPN, MORE OFTEN AFTER A STOP OF VEHICLE AND IS MORE NOTICEABLE AT LOW SPEEDS FROM 20 TO 50 MPH IN BOTH CITY AND HIGHWAY BUT MORE OFTEN IN CITY STREETS, INCREASING THE RISK OF A CRASH. NO ENGINE LIGHTS COME ON SO MECHANICS ARE TELLING ME THAT THEY CAN'T DIAGNOSE WITHOUT ANY CODES ON THE ENGINE. VEHICLE HAS ABOUT 100K MILES AND THIS FAIL... Read more
Incident date: Jun 20, 2017
THE VEHICLE STALLS DURING ACCELERATION AT ABOUT 1800 TO 2200 RPN, MORE OFTEN AFTER A STOP OF VEHICLE AND IS MORE NOTICEABLE AT LOW SPEEDS FROM 20 TO 50 MPH IN BOTH CITY AND HIGHWAY BUT MORE OFTEN IN CITY STREETS, INCREASING THE RISK OF A CRASH. NO ENGINE LIGHTS COME ON SO MECHANICS ARE TELLING ME THAT THEY CAN'T DIAGNOSE WITHOUT ANY CODES ON THE ENGINE. VEHICLE HAS ABOUT 100K MILES AND THIS FAIL... Read more
Incident date: Apr 16, 2018
TAKATA RECALL. I THE PROCEES OF DRIVING AND TURNING THE DASH BOARD LIGHTS UP AND ITS A SYMBOL WITH A SMALL WRENCH . THE CAR JERKS I A WHOLE NEW DIRECTION. AND THEN ANOTHER SYMBOL APPEARS AND SAYS POWER STEERING SERVICE AND IT IS REALLY HARD TO DRIVE AND TURN WHILE ON THE HIGHWAY OR STREET.
Incident date: Apr 16, 2018
TAKATA RECALL. I THE PROCEES OF DRIVING AND TURNING THE DASH BOARD LIGHTS UP AND ITS A SYMBOL WITH A SMALL WRENCH . THE CAR JERKS I A WHOLE NEW DIRECTION. AND THEN ANOTHER SYMBOL APPEARS AND SAYS POWER STEERING SERVICE AND IT IS REALLY HARD TO DRIVE AND TURN WHILE ON THE HIGHWAY OR STREET.
Incident date: Apr 16, 2018
TAKATA RECALL. I THE PROCEES OF DRIVING AND TURNING THE DASH BOARD LIGHTS UP AND ITS A SYMBOL WITH A SMALL WRENCH . THE CAR JERKS I A WHOLE NEW DIRECTION. AND THEN ANOTHER SYMBOL APPEARS AND SAYS POWER STEERING SERVICE AND IT IS REALLY HARD TO DRIVE AND TURN WHILE ON THE HIGHWAY OR STREET.
Incident date: Feb 2, 2018
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP RELAY WAS FAULTY. ... Read more
Incident date: Jun 8, 2018
MY 2009 BUICK LUCERNE WOULD NOT START IN MY DRIVEWAY ON THE MORNING OF JUNE 8, 2019. THE MILEAGE OF THE VEHICLE IS 109466. THE ENGINE WOULD CRACK BUT NOT START. I FOUND THAT THE RELAY FOR THE FUEL PUMP WAS BURNT WHICH IS LOCATED UNDER THE REAR SEAT IN A FUSE BOX. THIS WAS REPLACED AND THE VEHICLE STARTED AGAIN AND RAN. THAT EVENING AFTER DRIVING APPROXIMATELY 160 MIIES, THE VEHICLE SHUT OFF WHILE ... Read more
Incident date: May 1, 2018
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT AN UNKNOWN SOURCE SHORTED OUT THE RELAY SWITCH. AN UNKNOWN LOCAL DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 78,000.
Incident date: Jun 15, 2018
WHILE DRIVING ON THE INTERSTATE THE TIRE PRESSURE MONITOR INDICATED A LOW LEFT REAR TIRE. I STOPPED AND ADDED THE NECESSARY AIR AND CONTINUED DRIVING. IN ABOUT 10 MILES THE MONITOR INDICATED THAT THE TIRE WAS LOW AGAIN. I STOPPED AS SOON AS POSSIBLE TO HAVE IT CHECKED. UPON INSPECTION I WAS TOLD THAT THE TIRE WAS OK BUT THE WHEEL HAD A1 INCH HAIRLINE CRACK IN THE BEAD AREA ON THE INSIDE SIDE OF T... Read more
Incident date: Jun 17, 2018
I WAS AT THE GAS STATION TRIED TO START MY VEHICLE AND IT CAUGHT ON FIRE AT THE GAS STATION MANY COULD OF BEEN KILLED AND OR INJURED
Fire
Incident date: Jun 17, 2018
I WAS AT THE GAS STATION TRIED TO START MY VEHICLE AND IT CAUGHT ON FIRE AT THE GAS STATION MANY COULD OF BEEN KILLED AND OR INJURED
Fire
Incident date: Jun 17, 2018
I WAS AT THE GAS STATION TRIED TO START MY VEHICLE AND IT CAUGHT ON FIRE AT THE GAS STATION MANY COULD OF BEEN KILLED AND OR INJURED
Fire
Incident date: Jun 15, 2018
COULD NOT PRESS ON STEERING BOX ON LEFT ABOVE. ENGINE SHUT OFF WHILE TAKING A RIGHT TURN DRIVING A FEW DAYS AFTER WE BOUGHT THE CAR. STEERING AND BRAKES WENT. CAR SHUT OFF IN MIDDLE OF THE ROAD ON A BUSY STREET. CAR DID RESTART AND DRIVE HOME ABOUT ONE MILE. DROVE THE CAR 2 MORE TIMES WITH NO PROBLEM. THEN ON DAY 10 DRIVE CAR COUPLE MILES TO STORE ON VERY BUSY STREET; CAR SHUT OFF WHILE DRIVIN... Read more
Incident date: Jun 15, 2018
COULD NOT PRESS ON STEERING BOX ON LEFT ABOVE. ENGINE SHUT OFF WHILE TAKING A RIGHT TURN DRIVING A FEW DAYS AFTER WE BOUGHT THE CAR. STEERING AND BRAKES WENT. CAR SHUT OFF IN MIDDLE OF THE ROAD ON A BUSY STREET. CAR DID RESTART AND DRIVE HOME ABOUT ONE MILE. DROVE THE CAR 2 MORE TIMES WITH NO PROBLEM. THEN ON DAY 10 DRIVE CAR COUPLE MILES TO STORE ON VERY BUSY STREET; CAR SHUT OFF WHILE DRIVIN... Read more
Incident date: Jun 15, 2018
COULD NOT PRESS ON STEERING BOX ON LEFT ABOVE. ENGINE SHUT OFF WHILE TAKING A RIGHT TURN DRIVING A FEW DAYS AFTER WE BOUGHT THE CAR. STEERING AND BRAKES WENT. CAR SHUT OFF IN MIDDLE OF THE ROAD ON A BUSY STREET. CAR DID RESTART AND DRIVE HOME ABOUT ONE MILE. DROVE THE CAR 2 MORE TIMES WITH NO PROBLEM. THEN ON DAY 10 DRIVE CAR COUPLE MILES TO STORE ON VERY BUSY STREET; CAR SHUT OFF WHILE DRIVIN... Read more
Incident date: Jun 4, 2018
VIBRATION DURING LOW SPEED TURNS, ESPECIALLY LEFT-HAND TURNS, AND MORE NOTICEABLE IF ACCELERATING
Incident date: Jun 14, 2018
SUSPENSION NEEDS SERVICE, WARNING CAME ON
Incident date: Jan 1, 2018
CAR RPM IS INCREASING AND LOWERING DURING DRIVING LIKE THE TRANMISSIO. IS PREPARING TO CHANGE GEARS CAUSING CAR TO LOSE POWER IN THE MIDDLE OF DRIVING SCARING ME DURING DRIVING. CAR IS IN MOTION
Incident date: Jan 1, 2018
CAR RPM IS INCREASING AND LOWERING DURING DRIVING LIKE THE TRANMISSIO. IS PREPARING TO CHANGE GEARS CAUSING CAR TO LOSE POWER IN THE MIDDLE OF DRIVING SCARING ME DURING DRIVING. CAR IS IN MOTION
Incident date: Feb 15, 2016
I BELIEVE MY CAR IS INVOLVED IN THE BUY BACK . I HAVE LEATHER SEATS AND AIRBAG LIGHT ILLUMINATES INTERMITTENTLY WHEN ITEMS ARE PLACED ON SEAT. I HAVE TO SMACK THE PASS SEAT BOTTOM THEN A FEW MOMENTS LATER THE LIGHT GOES OFF I WOULD LIKE INFO ON MY CONCERN DUE TO NO REPLACEMENT PARTS ARE AVAILABLE.
Incident date: Feb 15, 2016
I BELIEVE MY CAR IS INVOLVED IN THE BUY BACK . I HAVE LEATHER SEATS AND AIRBAG LIGHT ILLUMINATES INTERMITTENTLY WHEN ITEMS ARE PLACED ON SEAT. I HAVE TO SMACK THE PASS SEAT BOTTOM THEN A FEW MOMENTS LATER THE LIGHT GOES OFF I WOULD LIKE INFO ON MY CONCERN DUE TO NO REPLACEMENT PARTS ARE AVAILABLE.
Incident date: Jun 11, 2018
THE MULTI FUNCTION SWITCH DOES NOT WORK PROPERLY. WHEN GOING AROUND CURVES AND CORNERS YOU CAN'T DIM THE HEADLIGHTS. BECAUSE THE STEERING WHEEL DOESN'T ALLOW THE LEVER TO GO FAR ENOUGH TO CATCH. NOW MY HEADLIGHTS WILL NOT TURN ON WHEN THE THEY ARE SUPPOSE TO. MY CRUISE CONTROL DOESN'T WORK. MY A/C STOPS COOLING WHEN THE SPEED REACHES 60 MPH BUT IF I MOVE THE M.F.S. (AKA TURN SIGNAL) IT GETS COOL A... Read more
Incident date: Jun 11, 2018
THE MULTI FUNCTION SWITCH DOES NOT WORK PROPERLY. WHEN GOING AROUND CURVES AND CORNERS YOU CAN'T DIM THE HEADLIGHTS. BECAUSE THE STEERING WHEEL DOESN'T ALLOW THE LEVER TO GO FAR ENOUGH TO CATCH. NOW MY HEADLIGHTS WILL NOT TURN ON WHEN THE THEY ARE SUPPOSE TO. MY CRUISE CONTROL DOESN'T WORK. MY A/C STOPS COOLING WHEN THE SPEED REACHES 60 MPH BUT IF I MOVE THE M.F.S. (AKA TURN SIGNAL) IT GETS COOL A... Read more
Incident date: Jun 11, 2018
THE MULTI FUNCTION SWITCH DOES NOT WORK PROPERLY. WHEN GOING AROUND CURVES AND CORNERS YOU CAN'T DIM THE HEADLIGHTS. BECAUSE THE STEERING WHEEL DOESN'T ALLOW THE LEVER TO GO FAR ENOUGH TO CATCH. NOW MY HEADLIGHTS WILL NOT TURN ON WHEN THE THEY ARE SUPPOSE TO. MY CRUISE CONTROL DOESN'T WORK. MY A/C STOPS COOLING WHEN THE SPEED REACHES 60 MPH BUT IF I MOVE THE M.F.S. (AKA TURN SIGNAL) IT GETS COOL A... Read more
Incident date: May 12, 2018
REAR LIFTGATE OPENS RANDOMLY, LIFTGATE FAILED TO STAY OPEN AND CLOSED WHILE GETTING THINGS OUT OF BACK, WOULD THEN GO UP AND DOWN ON ITS OWN AND WAS UNABLE TO CLOSE MANUALLY. REVIEWED COMPLAINTS AND SEE THIS WAS PROBLEM WITH A CAMPAIGN NUMBER OF 15V415000 BUT WHEN WE CHECK THE VIN OF OUR CAR SAYS THERE ARE NO RECALLS.
Incident date: Feb 15, 2018
WHEN IN MOTION A/C DOESN'T REALLY WORK, IT RARELY COOLS OFF AND DOESN'T WORK WHEN CAR IS STOPPED. DEFROSTER FOGS UP WINDOWS TO WHERE YOU CAN'T SEE AND CAN CAUSE AN ACCIDENT. A/C BLOWS OUT HOT AIR BUT IT'S CHARGED.
Incident date: Feb 15, 2018
WHEN IN MOTION A/C DOESN'T REALLY WORK, IT RARELY COOLS OFF AND DOESN'T WORK WHEN CAR IS STOPPED. DEFROSTER FOGS UP WINDOWS TO WHERE YOU CAN'T SEE AND CAN CAUSE AN ACCIDENT. A/C BLOWS OUT HOT AIR BUT IT'S CHARGED.
Incident date: May 10, 2018
THE STEERING BECOMES HARD TO TURN WHEN MOVING VERY SLOWLY OR SITTING IN PARK. THIS HAPPENS INTERMITTENTLY IN URBAN SETTINGS. NO PROBLEM OBSERVED AT HIGHWAY SPEED AS YET. WILL BE TAKING TO MECHANIC SHORTLY.
Incident date: May 29, 2018
WHILE DRIVING AROUND 65 MPH ON A HIGHWAY. THE BATTERY LIGHT WENT ON. THEN SUDDENLY THE POWER STEERING AND BRAKES DIED. IT WAS VERY SCARY. A HUGH SAFETY ISSUE, THIS VERY EASILY COULD HAVE LEAD TO A SERIOUS ACCIDENT, CRASH OR DEATH. THE STEERING WAS VERY DIFFICULT TO TURN AND THE BRAKES HARD TO PUSH DOWN. BUT THE CAR WAS STILL RUNNING AND LUCKILY I WAS CLOSE TO A EXIT. I PULLED OFF THE HIGHWAY... Read more
Incident date: May 29, 2018
WHILE DRIVING AROUND 65 MPH ON A HIGHWAY. THE BATTERY LIGHT WENT ON. THEN SUDDENLY THE POWER STEERING AND BRAKES DIED. IT WAS VERY SCARY. A HUGH SAFETY ISSUE, THIS VERY EASILY COULD HAVE LEAD TO A SERIOUS ACCIDENT, CRASH OR DEATH. THE STEERING WAS VERY DIFFICULT TO TURN AND THE BRAKES HARD TO PUSH DOWN. BUT THE CAR WAS STILL RUNNING AND LUCKILY I WAS CLOSE TO A EXIT. I PULLED OFF THE HIGHWAY... Read more
Incident date: May 29, 2018
WHILE DRIVING AROUND 65 MPH ON A HIGHWAY. THE BATTERY LIGHT WENT ON. THEN SUDDENLY THE POWER STEERING AND BRAKES DIED. IT WAS VERY SCARY. A HUGH SAFETY ISSUE, THIS VERY EASILY COULD HAVE LEAD TO A SERIOUS ACCIDENT, CRASH OR DEATH. THE STEERING WAS VERY DIFFICULT TO TURN AND THE BRAKES HARD TO PUSH DOWN. BUT THE CAR WAS STILL RUNNING AND LUCKILY I WAS CLOSE TO A EXIT. I PULLED OFF THE HIGHWAY... Read more
Incident date: Jun 11, 2018
I BOUGHT MY CAR IN JANUARY 2016. SINCE THEN MY PASSENGER AIR LIGHT HAS BEEN COMING ON. THIS MOSTLY HAPPENS IN THE SUMMER WHEN IT IS HOT AND HUMID. I HAVE TAKEN IT TO MCGRATH BUICK MULTIPLE TIMES. THEY HAVE BEEN UNABLE TO REPAIR THE ISSUE. I HAVE NOW FILED A COMPLAINT WITH THE STATE ATTORNEY. I BELIEVE I HAVE A LEMON. THIS IS A SAFETY ISSUE TO MY PASSENGERS PER WHEN THIS OCCURS THE AIR BAG WILL NOT... Read more
BUICK
RENDEZVOUS
(2002) - FUEL/PROPULSION SYSTEM
Jun 12, 2018
Incident date: Jul 5, 2007
NO NOTICE FROM GM ON RECALL DATED 08/08/2007 FUEL TANK DEFECT. FUEL LEAKING FROM FUEL TANK AT THIS SPECIFIC LOCATION. DEALERS WILL NOT REPAIR THIS DEFECT. I AM THE ORIG. OWNER.
Fire
Incident date: Jun 11, 2018
MY 2012 BUICK ENCLAVE STARTED HAVING PROBLEMS ON FEB. 14TH. I WAS DRIVING MY DAUGHTER TO SCHOOL AND ALL OF THE SUDDEN THE CAR CHIMED ABOUT 3 TIMES (ALMOST LIKE THE SEATBELT SOUND) ' THEN ALL THE SUDDEN THE DASHBOARD READ THE FOLLOWING: 1.ENGINE POWER IS REDUCED 2.SERVICE TRACTION CONTROL 3.SERVICE STABILITRAK 4.THE ENGINE LIGHT COMES ON AT THE SAME TIME, THE ENGINE POWER IS SO LOW THAT I HA... Read more
Incident date: Jun 11, 2018
MY 2012 BUICK ENCLAVE STARTED HAVING PROBLEMS ON FEB. 14TH. I WAS DRIVING MY DAUGHTER TO SCHOOL AND ALL OF THE SUDDEN THE CAR CHIMED ABOUT 3 TIMES (ALMOST LIKE THE SEATBELT SOUND) ' THEN ALL THE SUDDEN THE DASHBOARD READ THE FOLLOWING: 1.ENGINE POWER IS REDUCED 2.SERVICE TRACTION CONTROL 3.SERVICE STABILITRAK 4.THE ENGINE LIGHT COMES ON AT THE SAME TIME, THE ENGINE POWER IS SO LOW THAT I HA... Read more
Incident date: Jun 11, 2018
MY 2012 BUICK ENCLAVE STARTED HAVING PROBLEMS ON FEB. 14TH. I WAS DRIVING MY DAUGHTER TO SCHOOL AND ALL OF THE SUDDEN THE CAR CHIMED ABOUT 3 TIMES (ALMOST LIKE THE SEATBELT SOUND) ' THEN ALL THE SUDDEN THE DASHBOARD READ THE FOLLOWING: 1.ENGINE POWER IS REDUCED 2.SERVICE TRACTION CONTROL 3.SERVICE STABILITRAK 4.THE ENGINE LIGHT COMES ON AT THE SAME TIME, THE ENGINE POWER IS SO LOW THAT I HA... Read more
Incident date: May 10, 2018
DROVE CAR 0.2 MILES PARKED CAR WENT INTO WALMART CAR WAS SEEN SMOKING IN PARKING LOT ENGINE CAUGHT ON FIRE FIRE DEPT CAME TALKED TO AUTO SHOP THEY SAID IT HAS HAPPENED TO THIS YEAR OF VEHICLE MANY TIMES DUE TO A MANUFACTURER ISSUE
Fire
Incident date: Jun 9, 2018
TAKATA RECALL I WAS IN AN ACCIDENT WERE I READ ENDED A CAR BECAUSE I WAS GOING AROUND A CORNER AND MY BREAKS FAILED AND MY AIRBAGS DID NOT DEPLOY. I WAS GOING 25 IN A RESIDENTIAL AREA AND TOOK A CORNER TO FAST BECAUSE MY BREAKS FAILED. I HIT A CURB BUSTED MY PASSENGER TIRE OFF AND THEN HIT A STATIONARY CAR. THE PASSENGER SIDE OF MY CAR WAS DESTROYED AND THE AIRBAGS FAILED TO DEPLOY. I HAD ZERO AIR... Read more
Crash
Incident date: Jun 9, 2018
TAKATA RECALL I WAS IN AN ACCIDENT WERE I READ ENDED A CAR BECAUSE I WAS GOING AROUND A CORNER AND MY BREAKS FAILED AND MY AIRBAGS DID NOT DEPLOY. I WAS GOING 25 IN A RESIDENTIAL AREA AND TOOK A CORNER TO FAST BECAUSE MY BREAKS FAILED. I HIT A CURB BUSTED MY PASSENGER TIRE OFF AND THEN HIT A STATIONARY CAR. THE PASSENGER SIDE OF MY CAR WAS DESTROYED AND THE AIRBAGS FAILED TO DEPLOY. I HAD ZERO AIR... Read more
Crash
Incident date: Mar 25, 2018
EVERY TIME IT RAINS I AM UNABLE TO GET ANY GAS DUE TO WATER SETTING ON THE PORT IN WHICH I PLACE GAS NOZZLE IN TO FILL TANK. VERY NERVOUS ABOUT THE SITUATION DUE TO HOW COSTLY IT COULD BE TO FIX DUE TO SUCH A POOR DESIGN
Incident date: May 25, 2018
ON 5/25/18, ABS FAILED WHEN BRAKES APPLIED AT AROUND 30 MPH LEADING TO A REAR END CRASH ON WET RAINY ROAD AT A ROUNDABOUT AT JACARANDA BOULEVARD AND EAST VENICE AVENUE, VENICE, FL.
Crash
1 injured
Incident date: Feb 10, 2016
GM USES A SEPARATE CONTROL ARM BUSHING CONNECTOR FOR VARIOUS MODELS SUCH AS BUICK ENVISION. THIS CONNECTOR IS A DEFECTIVE DESIGN! THE CONTROL ARM BUSHING CONNECTOR MUST USE A RIGID ONE-PIECE STRUCTURE THAT IS SUBJECTED TO VERY LARGE FORCES AND THEREFORE MUST BE OF A RIGID, HIGH STRENGTH AND TOUGH STRUCTURE.THE GM'S SPLIT-TYPE CONTROL ARM BUSHING CONNECTOR CONSISTS OF TWO BOLTS INSERTED INTO A HOLL... Read more
Incident date: Jun 5, 2018
ENGINE CUT OFF WITH NO WARNING SIGN, SYMBOL WHILE DRIVING DOWN THE ROAD. COASTED OFF THE ROAD, HAD VEHICLE TOWED TO MECHANIC. TOOK THREE QUARTS OF OIL TO REGISTER ON STICK. OIL AND FILTER WAS CHANGED ABOUT A MONTH AND A HALF AGO. AGAIN, NO LOW OIL PRESSURE, ENGINE SERVICE LIGHT, ETC. NO WARNING JUST STOPPED RUNNING. WAS ON A RURAL ROAD, HAD THIS HAPPENED ON THE INTERSTATE OR HIGHWAY IT WOULD... Read more
Incident date: May 18, 2018
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED ENGINE FAILURE WHILE REVERSING OUT OF A PARKING SPACE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS THEN TOWED TO LA FONTAINE BUICK GMC OF ANN ARBOR (500 AUTO MALL DR., ANN ARBOR , MI 48103, (734)7079368) WHERE IT WAS... Read more
Incident date: Sep 3, 2014
THE HEADS UP DISPLAY HAS BEEN FADING IN AND OUT SINCE EARLY 2014. IT HAS BEEN REPLACED TWICE AS WELL AS THE DIMMING SWITCH FOR IT HAS BEEN DISCONNECTED AND IT STILL FADES OUT AND THEN SOMETIMES WILL FADE BACK ON OR JUST POP BACK ON. THE CAR IS NOW OFF WARRANTY BUT I FEEL SINCE IT HAS BEEN WORKED ON NUMEROUS TIMES SINCE 2014, BUICK SHOULD COVER THIS PROBLEM. I CALLED BUICK LAST WEEK AND WAS GIVEN A... Read more
Incident date: May 10, 2018
WE ARE BIG FANS OF OUR BUICK'S, AS OF NOW WE'VE OWNED THREE AND HAVE HAD NO PROBLEMS. BUT NOW WITH ONLY 87,000 MILES ON IT THE TIMING CHAIN GUIDE TENSIONER HAS TO BE REPLACED. IT WAS DIAGNOSED IN AN EMISSIONS TEST. WE'VE LOOKED ON LINE FOR A RECALL AND ALL WE SEE ARE SO MANY OTHERS WITH THE SAME ISSUE AND NO HELP. THIS IS EXTREMELY FRUSTRATING TO US AS BUICK OWNERS . I'M ASKING THAT YOU RECALL THI... Read more
Incident date: Jun 3, 2018
I HAVE HAD PROBLEMS WITH THE STABILITRAK - CHECK ENGINE LIGHT / MULTIFUNCTION INDICATOR LIGHT COMING ON AT RANDOM TIMES (THE ON STAR DIAGNOSTIC REPORT DOESN'T GIVE ANY INDICATION OF WHATS GOING ON WITH THE CAR SO THAT REGULAR PEOPLE CAN UNDERSTAND BEFORE GOING IN TALKING TO A DEALER ABOUT THE ISSUE) - POWERTRAIN ISSUES I HAVE HAD TO REPLACE MY BATTERY WHEN I BOUGHT THE CAR I WAS TOLD IT WAS NEWER... Read more
Incident date: Jun 3, 2018
I HAVE HAD PROBLEMS WITH THE STABILITRAK - CHECK ENGINE LIGHT / MULTIFUNCTION INDICATOR LIGHT COMING ON AT RANDOM TIMES (THE ON STAR DIAGNOSTIC REPORT DOESN'T GIVE ANY INDICATION OF WHATS GOING ON WITH THE CAR SO THAT REGULAR PEOPLE CAN UNDERSTAND BEFORE GOING IN TALKING TO A DEALER ABOUT THE ISSUE) - POWERTRAIN ISSUES I HAVE HAD TO REPLACE MY BATTERY WHEN I BOUGHT THE CAR I WAS TOLD IT WAS NEWER... Read more
Incident date: Jun 3, 2018
I HAVE HAD PROBLEMS WITH THE STABILITRAK - CHECK ENGINE LIGHT / MULTIFUNCTION INDICATOR LIGHT COMING ON AT RANDOM TIMES (THE ON STAR DIAGNOSTIC REPORT DOESN'T GIVE ANY INDICATION OF WHATS GOING ON WITH THE CAR SO THAT REGULAR PEOPLE CAN UNDERSTAND BEFORE GOING IN TALKING TO A DEALER ABOUT THE ISSUE) - POWERTRAIN ISSUES I HAVE HAD TO REPLACE MY BATTERY WHEN I BOUGHT THE CAR I WAS TOLD IT WAS NEWER... Read more