Consumer Safety Complaints
Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.
Showing 27,958 complaints for BUICK
Incident date: Jun 21, 2025
There is no manual door unlock for the driver or front passenger. I’ve contacted Buick and the dealership and they have verified in the event of an electrical failure or fire there is no way to unlock the front doors to exit the vehicle.
Incident date: Jun 10, 2025
In Driver info center messages displayed are ESC “this is anti lock cracking system not working”. Steering assist reduced “this is lane departure steering assist not working” Parking brake. “not working” Also cruise control is not working Buick service tells me this has happened often enough in other vehicles that there is a repair bulletin on it. Also the initial cost to repair... Read more
Incident date: Jun 10, 2025
In Driver info center messages displayed are ESC “this is anti lock cracking system not working”. Steering assist reduced “this is lane departure steering assist not working” Parking brake. “not working” Also cruise control is not working Buick service tells me this has happened often enough in other vehicles that there is a repair bulletin on it. Also the initial cost to repair... Read more
Incident date: Jun 10, 2025
In Driver info center messages displayed are ESC “this is anti lock cracking system not working”. Steering assist reduced “this is lane departure steering assist not working” Parking brake. “not working” Also cruise control is not working Buick service tells me this has happened often enough in other vehicles that there is a repair bulletin on it. Also the initial cost to repair... Read more
Incident date: Apr 1, 2025
My Buick stops when driving unknown when it’s a surprise lights and dash go off almost got hit took to mechanics it’s the 2016-17 “throw away motor” ad they call it does not last and gets”metal pieces” to ruin motor and turbo as I have noticed speed issues and dying unexpectedly it’s the regal turbo 2.0 v-6 motor a should be recall I’ve seen online since at mechanic and a large iss... Read more
Incident date: Apr 1, 2025
My Buick stops when driving unknown when it’s a surprise lights and dash go off almost got hit took to mechanics it’s the 2016-17 “throw away motor” ad they call it does not last and gets”metal pieces” to ruin motor and turbo as I have noticed speed issues and dying unexpectedly it’s the regal turbo 2.0 v-6 motor a should be recall I’ve seen online since at mechanic and a large iss... Read more
Incident date: Apr 1, 2025
My Buick stops when driving unknown when it’s a surprise lights and dash go off almost got hit took to mechanics it’s the 2016-17 “throw away motor” ad they call it does not last and gets”metal pieces” to ruin motor and turbo as I have noticed speed issues and dying unexpectedly it’s the regal turbo 2.0 v-6 motor a should be recall I’ve seen online since at mechanic and a large iss... Read more
Incident date: Jun 15, 2023
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution d... Read more
Incident date: Jun 13, 2025
The contact owns a 2014 Buick Encore. The contact stated while driving at an undisclosed speed, the instrument cluster displayed a black screen. In addition, the low air pressure warning light was illuminated. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The contact was stopped by the Police due to the taillight on the driver’s side being inoperable.... Read more
Incident date: Jun 6, 2025
I believe my turbocharge is malfunctioning. The check engine light is on with code P0299. My vehicle is struggling to accelerate properly putting us in a few close calls while driving. Yes it is available for inspection - I've seen one mechanic on 6/13/25 - scheduled a follow up with a different one on 6/20/25 and have an appointment scheduled with GM on 7/1/25 should it go that far. I cannot pul... Read more
Incident date: Feb 3, 2025
The contact owns a 2014 Buick Encore. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and replaced the 02 sensor. The vehicle was repaired; however, the check engine warning light became illuminated again. The contact had the vehicle towed to another mechanic, w... Read more
Incident date: Jun 10, 2025
The contact owns a 2015 Buick LaCrosse. The contact stated that while driving 25 MPH on a main road and attempting to make a right turn, the contact noticed that the steering wheel had become increasingly difficult to steer. The message "Service Power Steering - Drive with Care" was displayed. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was ... Read more
Incident date: Feb 11, 2025
The contact owns a 2010 Buick Lucerne. The contact stated that there was a burning odor in the cabin of the vehicle. There were no warning lights. The vehicle was taken to a certified mechanic who informed the contact that the fuse box was overheating and beginning to melt. The fuse box relay needed to be replaced. The vehicle was not repaired. The dealer contacted the dealer, who confirmed it was... Read more
Fire
Incident date: Jun 2, 2025
The contact owns a 2021 Buick Encore GX. The contact stated that after parking the vehicle and shifting to park(P), the vehicle failed to immediately shut off. During the failure the message "Shift to Park" was displayed. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assi... Read more
Incident date: Jan 1, 2025
The contact owns a 2014 Buick Enclave. The contact stated that on several occasions while the vehicle was started, the message “Service Air Bags” was displayed, and the red seat belt warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and DTC: B0014 and B0022 were retrieved. The contact stated that the passenger’s side seat belt anchor pretensioner showed ... Read more
Incident date: Jan 1, 2025
The contact owns a 2014 Buick Enclave. The contact stated that on several occasions while the vehicle was started, the message “Service Air Bags” was displayed, and the red seat belt warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and DTC: B0014 and B0022 were retrieved. The contact stated that the passenger’s side seat belt anchor pretensioner showed ... Read more
Incident date: Jan 31, 2023
Dear NHTSA, I am submitting a formal complaint regarding a 2019 Buick Regal, which I purchased as a used vehicle in 2023 with approximately 19,000 miles. Since owning the car, I have added only 14,000 miles, yet I have experienced multiple significant and ongoing issues that raise serious concerns about the safety, reliability, and warranty service associated with this vehicle. Vehicle Problems:... Read more
Incident date: Jan 31, 2023
Dear NHTSA, I am submitting a formal complaint regarding a 2019 Buick Regal, which I purchased as a used vehicle in 2023 with approximately 19,000 miles. Since owning the car, I have added only 14,000 miles, yet I have experienced multiple significant and ongoing issues that raise serious concerns about the safety, reliability, and warranty service associated with this vehicle. Vehicle Problems:... Read more
Incident date: Jan 31, 2023
Dear NHTSA, I am submitting a formal complaint regarding a 2019 Buick Regal, which I purchased as a used vehicle in 2023 with approximately 19,000 miles. Since owning the car, I have added only 14,000 miles, yet I have experienced multiple significant and ongoing issues that raise serious concerns about the safety, reliability, and warranty service associated with this vehicle. Vehicle Problems:... Read more
Incident date: Feb 1, 2023
My car has had suspension issues for 2 years and I have repeatedly taken the car to the dealership.
Incident date: Feb 1, 2023
My car has had suspension issues for 2 years and I have repeatedly taken the car to the dealership.
Incident date: Feb 1, 2023
My car has had suspension issues for 2 years and I have repeatedly taken the car to the dealership.
Incident date: Jun 5, 2025
Low beam headlights randomly turn off while driving at night and day. Causing not to be able to see the roadway at all. Very dangerous!!! They give no warning at all. Only the low beams do this. Bright lights are not affected. There was a recall for this issue but they said my car was not affected. But it is 100% affected by this recall. Ot seems like the Headlamp driver module is overheating. It ... Read more
Incident date: Jun 5, 2025
Low beam headlights randomly turn off while driving at night and day. Causing not to be able to see the roadway at all. Very dangerous!!! They give no warning at all. Only the low beams do this. Bright lights are not affected. There was a recall for this issue but they said my car was not affected. But it is 100% affected by this recall. Ot seems like the Headlamp driver module is overheating. It ... Read more
Incident date: Jun 5, 2025
Low beam headlights randomly turn off while driving at night and day. Causing not to be able to see the roadway at all. Very dangerous!!! They give no warning at all. Only the low beams do this. Bright lights are not affected. There was a recall for this issue but they said my car was not affected. But it is 100% affected by this recall. Ot seems like the Headlamp driver module is overheating. It ... Read more
Incident date: May 30, 2025
My daughter owns a 2019 Buick Encore and the check engine light keeps going on. She took her car to the dealer and was told that it needed a Turbo Bypass Valve and Solenoid valve. The car is just a few months within the 10 year powertrain warranty and the dealer refused to cover as defect. She drives on the freeway 45 minutes to/from work and this is a serious issue that causes the engine to rev h... Read more
Incident date: May 30, 2025
My daughter owns a 2019 Buick Encore and the check engine light keeps going on. She took her car to the dealer and was told that it needed a Turbo Bypass Valve and Solenoid valve. The car is just a few months within the 10 year powertrain warranty and the dealer refused to cover as defect. She drives on the freeway 45 minutes to/from work and this is a serious issue that causes the engine to rev h... Read more
Incident date: Apr 1, 2025
On March 18 , 2025 I purchased a 2014 Buick Encore with an implied warranty, the vehicle had 128,644 miles on the odometer. At the time of purchase the check light was not on and the vehicle had no visible or audible mechanical issues. Not 14 days after purchase there was a strong odor of burning oil due to an oil leak dripping into the splash shield. A certified mechanic advised me that the probl... Read more
Incident date: Apr 1, 2025
On March 18 , 2025 I purchased a 2014 Buick Encore with an implied warranty, the vehicle had 128,644 miles on the odometer. At the time of purchase the check light was not on and the vehicle had no visible or audible mechanical issues. Not 14 days after purchase there was a strong odor of burning oil due to an oil leak dripping into the splash shield. A certified mechanic advised me that the probl... Read more
Incident date: Apr 28, 2025
My vehicles steering column locked up and I could not turn left this issue was recalled on other similar year make and models but my VIN number was excluded from the recall. I can not get a replacement part for it as the part is on back order in the meantime I can not drive this vehicle and have no recourse. I am seeking to get the manufacturer to produce the needed part so I can purchase and in... Read more
Incident date: May 12, 2025
The contact owns a 2015 Buick Enclave. The contact stated while driving at an undisclosed speed, the front passenger's side air bag unintendedly deployed. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Incident date: Jun 7, 2024
The contact owns a 2018 Buick Encore. The contact stated while driving at undisclosed speeds, the vehicle was shaking abnormally with the check engine and stabili-trak warning lights illuminated. The contact pulled over to the side of the road and turned off and restarted the vehicle and the warning lights were cleared, and the vehicle drove normally. The contact stated that the failure was interm... Read more
Incident date: Apr 30, 2025
The contact owns a 2024 Buick Encore GX. The contact stated there was an abnormally strong foul odor inside the vehicle, and there was mildew and mold inside the vehicle. The vehicle was taken to the dealer to be inspected. The dealer informed the contact that the failure had occurred due to the design of the vehicle. The dealer informed the contact that water and debris were entering the vehicle ... Read more
Incident date: Apr 2, 2025
Vehicle Make/Model/Year: 2025 Buick Avenir Component/System Involved: Infotainment Center & Display Gauge Cluster The infotainment center and digital display gauge cluster on my 2025 Buick Avenir intermittently black out either while driving or during vehicle startup. This failure causes both screens to go completely dark and remain unresponsive for several seconds before turning back on. Yes, my... Read more
BUICK
RENDEZVOUS
(2006) — ENGINE
May 28, 2025
Incident date: May 14, 2025
The contact owns a 2006 Buick Rendezvous. The contact stated that after purchasing the vehicle, it was discovered that the front passenger’s side suspension sway bar was bent. Additionally, while driving at an undisclosed speed, the vehicle stalled after driving approximately 50 feet. The cause of the failure was not yet been determined. The manufacturer and local dealer were not yet contacted. ... Read more
BUICK
RENDEZVOUS
(2006) — SUSPENSION
May 28, 2025
Incident date: May 14, 2025
The contact owns a 2006 Buick Rendezvous. The contact stated that after purchasing the vehicle, it was discovered that the front passenger’s side suspension sway bar was bent. Additionally, while driving at an undisclosed speed, the vehicle stalled after driving approximately 50 feet. The cause of the failure was not yet been determined. The manufacturer and local dealer were not yet contacted. ... Read more
Incident date: May 27, 2025
The brake lights for this vehicle are located low in the bumper, not in the main taillights, posing a safety hazard. Because the brake lights are not located where other drivers naturally expect to see brake lights, the risk of a reared collision are unnecessarily increased.
Incident date: May 16, 2025
The torque converter is failing it seems this is far too common and dangerous with all Buick enclaves for this year. The vehicle shakes when applying the gas not having the power it needs to keep a steady speed without shaking. A mechanic stated the torque converter is bad known as the “GM shutter”
Incident date: May 22, 2024
The contact owns a 2008 Buick Enclave. The contact stated that the vehicle had failed to start intermittently. The contact stated that upon attempting to turn off the vehicle, the vehicle failed to turn off. The contact stated that her husband, who was a mechanic, had inspected underneath the hood and noticed that the wiring harness underneath the engine was melting. The contact's husband scanned ... Read more
Incident date: May 22, 2024
The contact owns a 2008 Buick Enclave. The contact stated that the vehicle had failed to start intermittently. The contact stated that upon attempting to turn off the vehicle, the vehicle failed to turn off. The contact stated that her husband, who was a mechanic, had inspected underneath the hood and noticed that the wiring harness underneath the engine was melting. The contact's husband scanned ... Read more
Incident date: Dec 12, 2024
Steering wheel locked up, had to replace rack and pinion, locking up when turning, therefore needing a wheel alignment.
Incident date: May 21, 2025
The contact owns a 2017 Buick Envision. The contact stated that while driving at an undisclosed speed, the brake pedal seized. There was no warning light illuminated. The contact forcefully depressed the brake pedal to stop the vehicle. The contact stated that upon restarting the vehicle, the message "Service Brake Assist" was displayed, and the check engine warning light was illuminated. The vehi... Read more
Incident date: May 21, 2025
The contact owns a 2017 Buick Envision. The contact stated that while driving at an undisclosed speed, the brake pedal seized. There was no warning light illuminated. The contact forcefully depressed the brake pedal to stop the vehicle. The contact stated that upon restarting the vehicle, the message "Service Brake Assist" was displayed, and the check engine warning light was illuminated. The vehi... Read more
Incident date: May 19, 2025
I was driving and while trying to put on brakes and stop I couldn't . I noticed that the Antilock Braking System light came on along with other lights. I almost hit a car because I could not stop. I was very frantic and scared. I could have hurt someone including myself. I am still shaken by this. I called roadside service and they towed it to Suntrup Buick in St. Peters Mo. After the car was deli... Read more
Incident date: May 19, 2025
I was driving and while trying to put on brakes and stop I couldn't . I noticed that the Antilock Braking System light came on along with other lights. I almost hit a car because I could not stop. I was very frantic and scared. I could have hurt someone including myself. I am still shaken by this. I called roadside service and they towed it to Suntrup Buick in St. Peters Mo. After the car was deli... Read more
Incident date: May 19, 2025
I was driving and while trying to put on brakes and stop I couldn't . I noticed that the Antilock Braking System light came on along with other lights. I almost hit a car because I could not stop. I was very frantic and scared. I could have hurt someone including myself. I am still shaken by this. I called roadside service and they towed it to Suntrup Buick in St. Peters Mo. After the car was deli... Read more
Incident date: May 19, 2025
The transmission doesn't shift correctly even after it's warmed up it is erratic and rough while connecting the transmission gears and jerks very hard at most times. The power steering is not working correctly and makes it difficult to drive at all with the combined issues I'm very concerned about my and my family safely
Incident date: May 19, 2025
The transmission doesn't shift correctly even after it's warmed up it is erratic and rough while connecting the transmission gears and jerks very hard at most times. The power steering is not working correctly and makes it difficult to drive at all with the combined issues I'm very concerned about my and my family safely