Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 28,307 complaints for BUICK

BUICK TERRAZA (2006) - SERVICE BRAKES Jul 18, 2018
Incident date: Feb 27, 2012
TL* THE CONTACT OWNS A 2006 BUICK TERRAZA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING ON MORE THAN ONE OCCASION. IN ADDITION, THE TRACTION CONTROL, ESC, ABS, AND ANTI-THEFT INDICATORS ILLUMINATED RANDOMLY. A DEALER WAS NOT MADE AWARE OF THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED THE CONTACT WITH CASE NUMBER: 8-442-863-4921. THE VEHICLE WAS NOT... Read more
BUICK TERRAZA (2006) - ELECTRONIC STABILITY CONTROL (ESC) Jul 18, 2018
Incident date: Feb 27, 2012
TL* THE CONTACT OWNS A 2006 BUICK TERRAZA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING ON MORE THAN ONE OCCASION. IN ADDITION, THE TRACTION CONTROL, ESC, ABS, AND ANTI-THEFT INDICATORS ILLUMINATED RANDOMLY. A DEALER WAS NOT MADE AWARE OF THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED THE CONTACT WITH CASE NUMBER: 8-442-863-4921. THE VEHICLE WAS NOT... Read more
BUICK TERRAZA (2006) - ENGINE Jul 18, 2018
Incident date: Feb 27, 2012
TL* THE CONTACT OWNS A 2006 BUICK TERRAZA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING ON MORE THAN ONE OCCASION. IN ADDITION, THE TRACTION CONTROL, ESC, ABS, AND ANTI-THEFT INDICATORS ILLUMINATED RANDOMLY. A DEALER WAS NOT MADE AWARE OF THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED THE CONTACT WITH CASE NUMBER: 8-442-863-4921. THE VEHICLE WAS NOT... Read more
BUICK TERRAZA (2006) - TRACTION CONTROL SYSTEM Jul 18, 2018
Incident date: Feb 27, 2012
TL* THE CONTACT OWNS A 2006 BUICK TERRAZA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING ON MORE THAN ONE OCCASION. IN ADDITION, THE TRACTION CONTROL, ESC, ABS, AND ANTI-THEFT INDICATORS ILLUMINATED RANDOMLY. A DEALER WAS NOT MADE AWARE OF THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED THE CONTACT WITH CASE NUMBER: 8-442-863-4921. THE VEHICLE WAS NOT... Read more
BUICK ENCORE (2015) - STEERING Jul 16, 2018
Incident date: Jul 13, 2018
WHILE DRIVING AND THE ENGINE ON WE EXPERIENCED LOSS OF POWER STEERING. LUCKILY IT OCCURRED AS WE WERE PULLING AWAY FROM THE DRIVEWAY, WE ATTEMPTED TO RE-ENGINE THE VEHICLE TO NO AVAIL. EVENTUALLY THE VEHICLE HAD TO BE TOWED AWAY.
BUICK LESABRE (2000) - FUEL SYSTEM, OTHER Jul 16, 2018
Incident date: May 23, 2018
TL* THE CONTACT OWNS A 2000 BUICK LESABRE. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER AND WOULD NOT RESTART. IN ADDITION, THE LOW FUEL INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT WAS UNAWARE OF THE MECHANIC'S DIAGNOSIS. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE... Read more
BUICK LESABRE (2000) - ELECTRICAL SYSTEM Jul 16, 2018
Incident date: May 23, 2018
TL* THE CONTACT OWNS A 2000 BUICK LESABRE. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER AND WOULD NOT RESTART. IN ADDITION, THE LOW FUEL INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT WAS UNAWARE OF THE MECHANIC'S DIAGNOSIS. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE... Read more
BUICK LESABRE (2000) - ELECTRICAL SYSTEM Jul 15, 2018
Incident date: Jul 11, 2018
ON TWO OCCASIONS SO FAR IN 2018, MY BUICK ENGINE WOULD START ITSELF. ONCE WHEN I CLOSED THE GLOVE BOX AND ANOTHER TIME WHEN I CLOSED THE PASSENGER DOOR. BOTH TIMES THE IGNITION KEY WAS ABSENT AND THE CAR WAS STATIONARY. MY GUESS IS IGNITION SWITCH. [XXX] - MECHANICAL ENGINEER & COLLEGE AUTO INSTRUCTOR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6... Read more
BUICK ENCLAVE (2008) - ELECTRICAL SYSTEM Jul 14, 2018
Incident date: Jul 3, 2018
THE STABILIZER SYSTEM IS SHOWING A WARNING LIGHT. SAYING : THE STABILIZER SYSTEM NEED SERVICE. AT THE SAME TIME THE TIRE PRESSURE SYMBOL LIGHT COME ON AND THE CHECK ENGINE LIGHT FOLLOW AND STAYS ON. SHOWING 3 ERROR CODES P0700 - P0174 - P 0171. THIS IS LIKE ONE ERROR CODE PULL THE OTHER. THEN THE NEXT DAY THE LIGHT IS GONE, WHEN YOU COME AND START THE CAR AND THEN AFTER SEVERAL HOUR THE LIGHT CO... Read more
BUICK ENCLAVE (2008) - ENGINE Jul 14, 2018
Incident date: Jul 3, 2018
THE STABILIZER SYSTEM IS SHOWING A WARNING LIGHT. SAYING : THE STABILIZER SYSTEM NEED SERVICE. AT THE SAME TIME THE TIRE PRESSURE SYMBOL LIGHT COME ON AND THE CHECK ENGINE LIGHT FOLLOW AND STAYS ON. SHOWING 3 ERROR CODES P0700 - P0174 - P 0171. THIS IS LIKE ONE ERROR CODE PULL THE OTHER. THEN THE NEXT DAY THE LIGHT IS GONE, WHEN YOU COME AND START THE CAR AND THEN AFTER SEVERAL HOUR THE LIGHT CO... Read more
BUICK ENCLAVE (2008) - POWER TRAIN Jul 14, 2018
Incident date: Jul 3, 2018
THE STABILIZER SYSTEM IS SHOWING A WARNING LIGHT. SAYING : THE STABILIZER SYSTEM NEED SERVICE. AT THE SAME TIME THE TIRE PRESSURE SYMBOL LIGHT COME ON AND THE CHECK ENGINE LIGHT FOLLOW AND STAYS ON. SHOWING 3 ERROR CODES P0700 - P0174 - P 0171. THIS IS LIKE ONE ERROR CODE PULL THE OTHER. THEN THE NEXT DAY THE LIGHT IS GONE, WHEN YOU COME AND START THE CAR AND THEN AFTER SEVERAL HOUR THE LIGHT CO... Read more
BUICK REGAL (2013) - EXTERIOR LIGHTING Jul 12, 2018
Incident date: Jun 1, 2018
THE CAR WAS DRIVEN TO A COMMITMENT (NO RAIN) WHICH STARTED BEFORE SUNDOWN AND ENDED AT NIGHT, RAINING. UPON LEAVING THE DRIVERS HEADLIGHT DID NOT ILLUMINATE, WHEN CHECKED IT LOOKED TO BE SHORTED OUT DUE TO WATER ENTERING THE LENS ASSEMBLY. CONSIDERING THE CAR WAS NOT DRIVEN HOW DID THIS HAPPEN? THE CAR HAD NO DAMAGES TO THE LIGHT ASSEMBLY AND NONE TO THE FRONT OF THE VEHICLE, BUT WATER/VAPOR ENTER... Read more
BUICK LACROSSE (2007) - SUSPENSION Jul 11, 2018
Incident date: Jul 11, 2018
FRONT STABILIZER BAR IS CRACKED ON BOTH SIDES WHERE THE BOLTS FROM THE LOWER CONTROL ARM GO THOUGH THE STABILISER BAR. CAR HAS NEVER BEEN IN A ACCIDENT, HAS 130,000 MILES, NEVER BEEN OFF ROAD. HAPPENED TO NOTICE IT WHILE REPLACING BRAKE PADS
BUICK ENCLAVE (2011) - STEERING Jul 8, 2018
Incident date: Feb 1, 2018
RACK AND PINION FAILURE AND LEAKING WHILE DRIVING
BUICK ENCLAVE (2018) - SERVICE BRAKES Jul 7, 2018
Incident date: Jun 19, 2018
I WAS DRIVING THE CAR AND WHEN I DEPRESSED THE BRAKES THE BRAKES DID NOT ENGAGE. THE DASHBOARD ILLUMINATED WITH A "BRAKE ASSIST: ALERT AND I COULD FEEL THE ABS BRAKES ENGAGE. LUCKILY THIS HAPPENED WHILE I WAS PULLING INTO A PARKING LOT. ONLY HAD 1,200 MILES. HAD VEHICLE TOWED TO DEALER. CHECK ENGINE LIGHT DID COME ON AND SHOWED CODE P0557. THEY REPLACED THE CRANK SHAFT POSITION SENSOR WIRING HARNE... Read more
BUICK LACROSSE (2014) - VEHICLE SPEED CONTROL Jul 6, 2018
Incident date: Jun 30, 2018
TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. WHILE APPROACHING A STOP SIGN AT 20 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE INDEPENDENTLY ACCELERATED TO APPROXIMATELY 45 MPH WITHOUT WARNING. THE CONTACT WAS ABLE TO DEPRESS THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO BETTEN BAKER BUICK (2901 28TH S... Read more
BUICK REGAL (2013) - ELECTRICAL SYSTEM Jul 6, 2018
Incident date: Aug 1, 2016
TL* THE CONTACT OWNS A 2013 BUICK REGAL. WHILE DRIVING VARIOUS SPEEDS, THE BATTERY AND BATTERY CHARGING SYSTEM WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 13V173000 (ELECTRICAL SYSTEM); HOWEVER, HIS VEHICLE WAS NOT A HYBRID. THE VEHICLE WAS TAKEN TO CHUCK NASH SAN MARCOS (3209 INTERSTATE... Read more
BUICK LUCERNE (2009) - ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS Jul 6, 2018
Incident date: Jun 29, 2018
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL FUSE BOX FAILED AND NEEDED TO BE REPAIRED. THE DEALER (MUSSON-PATOUT AUTOMOTIVE GROUP, 214 U.S. 90 FRONTAGE RD, NEW IBERIA, LA 70560, (337)-223-6923) WAS CONTACTED AN... Read more
BUICK LESABRE (1997) - POWER TRAIN Jul 6, 2018
Incident date: Oct 1, 2017
TRANSMISSION SHUDDERS BETWEEN 30 TO 40 MPH. ALSO AT 50 MPH ON THE HIGHWAY. HAVE BEEN TOLD MAY NEED TRANSMISSION. CAR ONLY HAS 56,000 MILES. TRANSMISSION FLUID HAS BEEN DRAINED. DID NOT HELP. PLEASE ADVISE
BUICK ENCLAVE (2010) - ENGINE Jul 5, 2018
Incident date: Mar 14, 2018
STRETCHED TIMING CHAINS AT 82,000 MILES. KNOWN PROBLEM AT BUICK AND THEY ARE DOING NOTHING ABOUT IT. $3,300 TO REPAIR.
BUICK ENCLAVE (2014) - ENGINE Jul 4, 2018
Incident date: Jun 12, 2017
I HAVE A P0420 CODE ON MY 2014 BUICK ENCLAVE FOR ABOUT A YEAR NOW. ALMOST EVERYTHING RELATED TO ENGINE PERFORMANCE WAS REPLACED BECAUSE NO ONE COULD BELIEVE THAT THE CATALYTIC CONVERTER WENT BAD - EVEN AT THE DEALERSHIP - ON A 4 YEAR OLD CAR WHERE THE AFTERMARKET CATALYTIC CONVERTER HAS A 5 YEAR WARRANTY. I SPENT OVER $2,000 SO FAR REPLACING ONE THING AFTER ANOTHER AT THE DEALERSHIP'S ADVICE BECAU... Read more
BUICK ENCLAVE (2014) - SEAT BELTS Jul 2, 2018
Incident date: Dec 9, 2017
2014 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO MALFUNCTIONING DRIVER AND PASSENGER SIDE SEAT BELTS. *LD THE CONSUMER STATED THE VEHICLE WAS INVOLVED IN AN ACCIDENT WHERE THE SEAT BELTS DID NOT PROPERLY RESTRAIN THE OCCUPANTS. THE DRIVER RECEIVED 2 BLACK EYES AS A RESULT OF STRIKING THE LEFT SIDE WINDSHIELD POST WITH FOREHEAD. THE PASSENGER ALSO SUFFERED INJURIES. *JS *JS
BUICK LESABRE (2000) - ELECTRONIC STABILITY CONTROL (ESC) Jul 2, 2018
Incident date: Jun 29, 2018
I HAD PROBLEM WITH WINDOWS NOT ROLLING UP AND DOWN. AFTER I TOOK MY BUICK TO PEP BOYS 3325 124TH AVE NW COON RAPIDS MN ELECTRIC MECHANIC FOUND OUT THAT MY WINDOW POWER SWITCH IS DAMAGED AFTER RAIN STORM. LATER I EXPERIENCED THE FOLLOWING PROBLEMS WITH VEHICLE: 1 STRANGE ENGINE NOISE WHILE RUNNING 2 PUSHING FORWARD ONCE RELEASE FOOT FROM BRAKE. PEP BOYS MECHANIC LOOKED AT ALL THESE PROBLEMS AND TOL... Read more
Fire
BUICK LESABRE (2000) - ELECTRICAL SYSTEM Jul 2, 2018
Incident date: Jun 29, 2018
I HAD PROBLEM WITH WINDOWS NOT ROLLING UP AND DOWN. AFTER I TOOK MY BUICK TO PEP BOYS 3325 124TH AVE NW COON RAPIDS MN ELECTRIC MECHANIC FOUND OUT THAT MY WINDOW POWER SWITCH IS DAMAGED AFTER RAIN STORM. LATER I EXPERIENCED THE FOLLOWING PROBLEMS WITH VEHICLE: 1 STRANGE ENGINE NOISE WHILE RUNNING 2 PUSHING FORWARD ONCE RELEASE FOOT FROM BRAKE. PEP BOYS MECHANIC LOOKED AT ALL THESE PROBLEMS AND TOL... Read more
Fire
BUICK LESABRE (2000) - ENGINE Jul 2, 2018
Incident date: Jun 29, 2018
I HAD PROBLEM WITH WINDOWS NOT ROLLING UP AND DOWN. AFTER I TOOK MY BUICK TO PEP BOYS 3325 124TH AVE NW COON RAPIDS MN ELECTRIC MECHANIC FOUND OUT THAT MY WINDOW POWER SWITCH IS DAMAGED AFTER RAIN STORM. LATER I EXPERIENCED THE FOLLOWING PROBLEMS WITH VEHICLE: 1 STRANGE ENGINE NOISE WHILE RUNNING 2 PUSHING FORWARD ONCE RELEASE FOOT FROM BRAKE. PEP BOYS MECHANIC LOOKED AT ALL THESE PROBLEMS AND TOL... Read more
Fire
BUICK LACROSSE (2013) - UNKNOWN OR OTHER Jun 30, 2018
Incident date: May 1, 2018
BATTERY ISN'T CHARGING, CAR WILL STALL FREQUENTLY. HAS BEEN HAPPENING FOR A WHILE, BUT HAS GOTTEN INCREASINGLY WORSE OVER THE LAST TWO MONTHS
BUICK VERANO (2012) - UNKNOWN OR OTHER Jun 29, 2018
Incident date: Jun 29, 2018
MATERIAL IS MELTING ON THE VEHICLE DURING HOT TEMPS WHILE VEHICLE IS PARKED NOT RUNNING AROUND ALL KNOBS CAUSING BURNS WHEN ADJUSTING VOLUME ON RADIO, ADJUSTING HEADLIGHT KNOBS LEAVING A MELTED BROWN SUBSTANCE ON HANDS ALSO WHEN SWITCHING GEAR SHIFT CAUSING RELEASE BUTTON ON GEAR SHIFT TO FALL OFF AND SINK ALL THE WAY IN.
BUICK LUCERNE (2011) - ELECTRICAL SYSTEM Jun 28, 2018
Incident date: Jun 23, 2018
CAR WAS STATIONARY, AND ATTEMPTED TO START. ENGINE WAS NOT GETTING GAS. DEALER IDENTIFIED REAR FUSE BOX/FUEL PUMP RELAY WAS SHORTED OUT. HE STATED THIS COULD HAPPEN AT ANY TIME- STATIONARY OR GOING HIGHWAY SPEEDS. SHORT IN FUSE BOX COULD RESULT IN FIRE. SHORT WAS PROBABLY CAUSED BY REAR SEAT BRACKET RUBBING ON FUSE BOX, AS EVIDENCED BY MARKINGS ON FUSE BOX. THERE ARE MANY SIMILAR COMPLAINTS ON THI... Read more
BUICK VERANO (2013) - SUSPENSION:REAR:SPRINGS:COIL SPRINGS Jun 28, 2018
Incident date: Jun 1, 2018
TL* THE CONTACT OWNS A 2013 BUICK VERANO. WHILE DRIVING VARIOUS SPEEDS, THE REAR OF THE VEHICLE WOULD BECOME UNSTABLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PARK FORD OF MAHOPAC, 276 US-6, MAHOPAC, NY) WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER'S SIDE COIL SPRING WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE PART NEEDED TO REPAIR THE V... Read more
BUICK ENCLAVE (2010) - STEERING Jun 27, 2018
Incident date: Apr 10, 2017
I HAVE A 2010 BUICK ENCLAVE WITH 142,000 MILES. I PURCHASED IT USED AT ABOUT 70,000 MILES. OVERALL, HAVE BEEN HAPPY WITH THE CAR BUT A FEW MONTHS AGO I RAN INTO A SCARY SITUATION THAT I DID NOT ANTICIPATE. I NEARLY DROVE INTO THE SIDE OF ANOTHER CAR WHEN MAKING A LEFT TURN FROM A STOPLIGHT WITH TWO LANES TURNING LEFT (I WAS IN THE LEFT-MOST LANE AND THERE WAS ANOTHER CAR ON MY IMMEDIATE RIGHT).... Read more
BUICK LUCERNE (2006) - STRUCTURE:BODY Jun 27, 2018
Incident date: Jun 23, 2018
REAR DOOR(S) WILL NOT OPEN FROM EITHER THE OUTSIDE HANDLE OR THE INSIDE. THIS IS DEFINITELY NOT RELATED TO THE POSITION OF THE CHILD LOCK PROTECTION ON THE DOORS. IT APPEARS SPORADICALLY AT FIRST UNTIL, FINALLY, NOTHING CAN BE DONE TO OPEN THE DOOR(S). THIS IS A EXTREME SAFETY HAZARD IF SOMEONE NEEDS TO GET OUT OF THE CAR IN A HURRY (I.E. FIRE, ACCIDENT, ETC.) ONE WOULD HAVE TO CRAWL OVER THE ... Read more
BUICK ENCLAVE (2010) - ENGINE Jun 27, 2018
Incident date: Jun 15, 2018
3.2L V6 ENGINE DROPPED A VALVE AND BLEW THE ENGINE. IS A KNOWN ISSUE ON THAT YEAR MODEL. WHILE DRIVING THE CAR STARTED MAKING A CLICKING NOISE AND STOPPED PULLING IN THE MIDDLE OF THE ROAD WITH NO WARNING. ENGINE LIGHT CAME ON. CAR FELT LIKE IT WOULD NOT PULL. ONCE GOT TO THE SIDE OF THE ROAD, THE CAR WOULD NOT TURN OVER AGAIN. TOOK IT TO MECHANIC AND SAID IT DROPPED A VALVE. WAS ONLY A... Read more
BUICK VERANO (2014) - POWER TRAIN Jun 27, 2018
Incident date: Mar 22, 2018
MY SHIFT CABLE DISENGAGED FROM THE TRANSMISSION SHIFT LEVER AND I AM NOT ABLE TO SHIFT GEARS WHICH MEANS I AM NOT ABLE TO DRIVE MY CAR. THIS IS UNACCEPTABLE, I HAVEN'T EVEN HAD MY CAR FOR A YEAR AND I AM NOT ABLE TO DRIVE IT NOW BECAUSE THE LEVER IS BROKEN. CAN SOMEONE PLEASE FIX THIS, MY CAR SHOULD HAVE A RECALL ON THAT.
BUICK ENCLAVE (2010) - UNKNOWN OR OTHER Jun 27, 2018
Incident date: Jun 27, 2018
IN KROGER PARKING LOT JUST NOW, PARKED IN A PARKING PLACE AND TRYING TO LOAD GROCERIES. OPENED THE LIFT GATE LIKE NORMAL, MY MOTHER WAS INSIDE IT AND IT STARTED CLOSING IMMEDIATELY ON HER. SHE REACHED UP AND PUSHED IT UP SO SHE COULD GET OUT FROM UNDER IT AND IT STARTED TO GO UP AGAIN AND THEN STARTED CLOSING AGAIN. IT KEPT DINGING AS IT OPENED AND CLOSED. SHE TRIED TO OPEN IT AFTER IT WAS CLOSED ... Read more
BUICK RENDEZVOUS (2002) - FUEL/PROPULSION SYSTEM Jun 26, 2018
Incident date: Jun 19, 2018
I FIND THE 2002 RENDEZVOUS HAS A DEFECTIVE GAS TANK. WHEN THEY MAKE THE TANK THEY USE TWO DIFFERENT PLASTIC MATERIALS FOR THE TANK AND THE FILLER TUBE THAT RESULT ON THE WELD NOT HOLDING ON. AND DUE TO THE UNUSUAL POSITION OF THAT FILLER TUBE IN THE MIDDLE OF THE GAS TANK A VERY DANGEROUS SITUATION FOR EXPLOSION AND FIRE. THERE IS PLENTY OF REPORTS ON THE INTERNET PERTAINS ONLY TO THE 2002 MODEL. ... Read more
BUICK ENCLAVE (2010) - STEERING Jun 26, 2018
Incident date: Apr 3, 2018
POWER STEERING RANDOMLY STOPS WORKING, USUALLY ON LOWER RPMS BUT SOMETIMES JUST RANDOMLY STOPS WORKING NO MATTER WHAT RPMS. POWER STEERING FLUID IS FULL.
BUICK ENCLAVE (2010) - ENGINE Jun 26, 2018
Incident date: Jan 2, 2018
THE VEHICLE WILL RANDOMLY LOOSE POWER OR COMPLETELY SHUT OFF WHILE DRIVING IT, NO MATTER WHAT SPEED OR WHAT CONDITION. A WARNING ON THE DASH SAYS THAT POWER WAS REDUCED, ALMOST LIKE A SAFETY OR GOVERNOR. IT RANDOMLY DOES IT, THE LOCKS WILL CLICK BACK AND FORTH BETWEEN UNLOCK AND LOCK AND IT WILL SOMETIMES COMPLETELY DIE OR JUST BE IN LIMP MODE SO YOU HAVE NO CONTROL. THIS HAS HAPPENED WHILE GOI... Read more
1 injured
BUICK RENDEZVOUS (2005) - ELECTRICAL SYSTEM Jun 26, 2018
Incident date: Jan 1, 2018
IT FEELS LIKE THE TRANSMISSION IS GOING OUT BUT ONLY SOMETIMES. ON OCCASION IT WILL BE DRIVING FINE THEN I GO TO PULL OFF FROM A STOP AND IT JUST WONT REALLY GO LIKE MAYBE SKIPS 1ST GEAR OR AT LEAST PART OF IT. IT'S CRAZY AND DANGEROUS. I DO NOT BELIEVE IT TO BE THE TRANSMISSION. ONLY HAPPENS FROM COMPLETE STOP, SOMETIMES. BUICK RENDEZVOUS 05
BUICK RENDEZVOUS (2005) - POWER TRAIN Jun 26, 2018
Incident date: Jan 1, 2018
IT FEELS LIKE THE TRANSMISSION IS GOING OUT BUT ONLY SOMETIMES. ON OCCASION IT WILL BE DRIVING FINE THEN I GO TO PULL OFF FROM A STOP AND IT JUST WONT REALLY GO LIKE MAYBE SKIPS 1ST GEAR OR AT LEAST PART OF IT. IT'S CRAZY AND DANGEROUS. I DO NOT BELIEVE IT TO BE THE TRANSMISSION. ONLY HAPPENS FROM COMPLETE STOP, SOMETIMES. BUICK RENDEZVOUS 05
BUICK RENDEZVOUS (2005) - SUSPENSION Jun 26, 2018
Incident date: Jan 1, 2018
IT FEELS LIKE THE TRANSMISSION IS GOING OUT BUT ONLY SOMETIMES. ON OCCASION IT WILL BE DRIVING FINE THEN I GO TO PULL OFF FROM A STOP AND IT JUST WONT REALLY GO LIKE MAYBE SKIPS 1ST GEAR OR AT LEAST PART OF IT. IT'S CRAZY AND DANGEROUS. I DO NOT BELIEVE IT TO BE THE TRANSMISSION. ONLY HAPPENS FROM COMPLETE STOP, SOMETIMES. BUICK RENDEZVOUS 05
BUICK REGAL (2018) - SERVICE BRAKES Jun 25, 2018
Incident date: Jun 17, 2018
TL* THE CONTACT OWNS A 2018 BUICK REGAL. THE CONTACT PURCHASED THE VEHICLE IN FEBRUARY OF 2018, BUT DID NOT OBTAIN IT UNTIL JUNE 15, 2018. WHILE IN A DRIVE-THRU LINE, THE CONTACT REMOVED HIS FOOT FROM THE BRAKE PEDAL AND THE VEHICLE LURCHED FORWARD AND CRASHED INTO A POLE. THE FRONT DRIVER SIDE FENDER, BUMPER, AND HEADLIGHT WERE DAMAGED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE DE... Read more
Crash
BUICK ENCLAVE (2008) - POWER TRAIN Jun 22, 2018
Incident date: Jun 15, 2018
LOSS OF POWER COMPLETELY DURING MERGING INTO EXPRESSWAYS. TRANSMISSION WILL NOT ALLOW VEHICLE TO ACCELERATE.
BUICK REGAL (2004) - ELECTRICAL SYSTEM:IGNITION:SWITCH Jun 22, 2018
Incident date: Jan 20, 2018
TL* THE CONTACT OWNS A 2004 BUICK REGAL. WHILE DRIVING VARIOUS SPEEDS AND WHILE MAKING A LEFT OR RIGHT TURN, THE VEHICLE WOULD INTERMITTENTLY LOSE POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BY WIGGLING THE KEY IN THE IGNITION SWITCH. THE CONTACT NOTICED THAT THE FAILURE OCCURRED WHEN THE TURN SIGNALS WERE ACTIVATED. THE VEHICLE WAS NOT TAKEN TO... Read more
BUICK VERANO (2014) - ELECTRONIC STABILITY CONTROL (ESC) Jun 21, 2018
Incident date: Jan 12, 2018
STABILITYTRAK CAME ONE ALSO MY AIR CONDITIONING STOPPED WORKING AND MY TRANSMISSION IS VIBRATING AND MY BACK UP CAMERA HAS DETECTION.
BUICK VERANO (2014) - POWER TRAIN Jun 21, 2018
Incident date: Jan 12, 2018
STABILITYTRAK CAME ONE ALSO MY AIR CONDITIONING STOPPED WORKING AND MY TRANSMISSION IS VIBRATING AND MY BACK UP CAMERA HAS DETECTION.
BUICK VERANO (2014) - UNKNOWN OR OTHER Jun 21, 2018
Incident date: Jan 12, 2018
STABILITYTRAK CAME ONE ALSO MY AIR CONDITIONING STOPPED WORKING AND MY TRANSMISSION IS VIBRATING AND MY BACK UP CAMERA HAS DETECTION.
BUICK LESABRE (2004) - ENGINE Jun 21, 2018
Incident date: Jun 15, 2018
TL* THE CONTACT OWNED A 2004 BUICK LESABRE. WHILE PARKED IN THE DRIVEWAY, THE VEHICLE CAUGHT ON FIRE. THE CONTACT STATED THAT THE FIRE STARTED UNDER THE HOOD. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTAC... Read more
Fire
BUICK LACROSSE (2011) - POWER TRAIN Jun 21, 2018
Incident date: Jun 19, 2018
THE VEHICLE STARTED TO VOLUNTARILY COME TO A STOP, AND CUT ITSELF OFF WITHOUT NOTICE. THEN, SUBSEQUENTLY, THE BATTERY LIGHT/ICON STARTED TO APPEAR ONTO THE DASH SCREEN, FOLLOWED BY A DECELERATION WHILE DRIVING WITH AN INFORMATION NOTICE STATING THAT THE BATTERY POWER HAD BEEN REDUCED. WITH THIS NOTIFICATION YOUR ABILITY TO ACCELERATE BECOMES HINDERED, AND HAVING CONSULTED WITH ON-STAR, A DIAGNOSTI... Read more
BUICK LACROSSE (2011) - VEHICLE SPEED CONTROL Jun 21, 2018
Incident date: Jun 19, 2018
THE VEHICLE STARTED TO VOLUNTARILY COME TO A STOP, AND CUT ITSELF OFF WITHOUT NOTICE. THEN, SUBSEQUENTLY, THE BATTERY LIGHT/ICON STARTED TO APPEAR ONTO THE DASH SCREEN, FOLLOWED BY A DECELERATION WHILE DRIVING WITH AN INFORMATION NOTICE STATING THAT THE BATTERY POWER HAD BEEN REDUCED. WITH THIS NOTIFICATION YOUR ABILITY TO ACCELERATE BECOMES HINDERED, AND HAVING CONSULTED WITH ON-STAR, A DIAGNOSTI... Read more
BUICK REGAL (2018) - SERVICE BRAKES Jun 21, 2018
Incident date: Jun 17, 2018
TL* THE CONTACT OWNS A 2018 BUICK REGAL. WHILE DRIVING THROUGH A DRIVE'THRU, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE INADVERTENTLY ACCELERATED AND CRASHED INTO A POLE. THE CONTACT EXITED THE VEHICLE, INSPECTED THE DAMAGE, AND CONCLUDED THAT THE VEHICLE WAS ABLE TO BE DRIVEN. THE DEALER (GREINER BUICK GMC, 14555 CIVIC DR., VICTORVILLE, CA 92394, (760) 245-3451) WAS CONTACTED, BUT THE VEHICLE... Read more
Crash
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