Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: Aug 3, 2018
ON TWO SEPARATE OCCASIONS, WE HAD HAD SIGNIFICANT ISSUES THAT WERE ONLY FIXED AFTER THE EVENT OCCURRED, AT WHICH TIME THE DEALERSHIP ADVISED THAT SOFTWARE UPDATES WERE AVAILABLE TO RESOLVE THE PROBLEMS WE HAD. ONE INVOLVED THE DISPLAY SCREEN/BACK-UP CAMERA WHICH WAS VERY DARK AND DIFFICULT TO SEE IN THE DAYTIME, OBSERVED SHORTLY AFTER PURCHASE IN 2017 - A PRETTY SIGNIFICANT SAFETY ISSUE. THE O... Read more
Incident date: Aug 3, 2018
ON TWO SEPARATE OCCASIONS, WE HAD HAD SIGNIFICANT ISSUES THAT WERE ONLY FIXED AFTER THE EVENT OCCURRED, AT WHICH TIME THE DEALERSHIP ADVISED THAT SOFTWARE UPDATES WERE AVAILABLE TO RESOLVE THE PROBLEMS WE HAD. ONE INVOLVED THE DISPLAY SCREEN/BACK-UP CAMERA WHICH WAS VERY DARK AND DIFFICULT TO SEE IN THE DAYTIME, OBSERVED SHORTLY AFTER PURCHASE IN 2017 - A PRETTY SIGNIFICANT SAFETY ISSUE. THE O... Read more
Incident date: Jul 18, 2018
SERVICE TIRE MONITOR SYSTEM, TIRE PRESSURE SYSTEM NOT TEADING PROPERLY, SERVICE BATTERY CHARGING SYSTEM, BATTERY SAVER ACTIVE, SERVICE POWER STEERING, SERVICE AIR BAG
Incident date: Jul 18, 2018
SERVICE TIRE MONITOR SYSTEM, TIRE PRESSURE SYSTEM NOT TEADING PROPERLY, SERVICE BATTERY CHARGING SYSTEM, BATTERY SAVER ACTIVE, SERVICE POWER STEERING, SERVICE AIR BAG
Incident date: Jul 18, 2018
SERVICE TIRE MONITOR SYSTEM, TIRE PRESSURE SYSTEM NOT TEADING PROPERLY, SERVICE BATTERY CHARGING SYSTEM, BATTERY SAVER ACTIVE, SERVICE POWER STEERING, SERVICE AIR BAG
Incident date: Jun 18, 2018
BUICK WAS IN MOTION AND STEERING LOCKED UP AND ALLMOST HIT ANOTHER CAR. HAPPENED AGAN ON WAY HOME. DEALER FOUND LEAKING STEARING GEAR HAD TO REPLCE RACK ASSY 1941.50 COSTWHICH I HAD DONE FOR SAFTEY. MILAGE AT 45517 MANY OTHER BUICKS SAME PROBLEM OF WHICH GM PAID FOR REPAIR. MY COMPLAINT WAS DENIED AND CLOSED UNSATISFIED, HUNDRES OF COMPLAINTS ON THIS MATTER AND G... Read more
Incident date: Jan 10, 2007
BRAKES FELT UNEASY STOPPING DID NOT RESPOND RIGHT AWAY SOMETIME HAD TO PULL A SIDE TO PREVENT ACCIDENT. ALTERNATOR DON'T START AT ALL AND ABS LIGHT STAYED ON MOST OF TIME MANY REPAIRS DONE SAME PROBLEM AT DEALER SHIP.
Incident date: Jan 10, 2007
BRAKES FELT UNEASY STOPPING DID NOT RESPOND RIGHT AWAY SOMETIME HAD TO PULL A SIDE TO PREVENT ACCIDENT. ALTERNATOR DON'T START AT ALL AND ABS LIGHT STAYED ON MOST OF TIME MANY REPAIRS DONE SAME PROBLEM AT DEALER SHIP.
Incident date: Jan 10, 2007
BRAKES FELT UNEASY STOPPING DID NOT RESPOND RIGHT AWAY SOMETIME HAD TO PULL A SIDE TO PREVENT ACCIDENT. ALTERNATOR DON'T START AT ALL AND ABS LIGHT STAYED ON MOST OF TIME MANY REPAIRS DONE SAME PROBLEM AT DEALER SHIP.
Incident date: Aug 2, 2018
THE ENGINE LIGHT HAD COME ON AND I WENT TO A REPAIR SHOP TO HAVE IT REPAIRED. I WAS TOLD TO BRING IT BACK THE NEXT DAY AND ON MY WAY BACK THE CHARGING LIGHT CAME ON. I WAS ON THE HIGHWAY DOING 70 MILES AN HOUR IN A CURVE WHEN ALL SYSTEMS WENT DOWN THE INSTRUMENT PANEL LIT UP AND I LOST BRAKING, STEERING AND ALL OTHER FUNCTIONS. AND I WAS VERY LUCKY TO NOT HAVE WRECKED THE CAR. THIS IS A VERY DA... Read more
Incident date: Aug 2, 2018
THE ENGINE LIGHT HAD COME ON AND I WENT TO A REPAIR SHOP TO HAVE IT REPAIRED. I WAS TOLD TO BRING IT BACK THE NEXT DAY AND ON MY WAY BACK THE CHARGING LIGHT CAME ON. I WAS ON THE HIGHWAY DOING 70 MILES AN HOUR IN A CURVE WHEN ALL SYSTEMS WENT DOWN THE INSTRUMENT PANEL LIT UP AND I LOST BRAKING, STEERING AND ALL OTHER FUNCTIONS. AND I WAS VERY LUCKY TO NOT HAVE WRECKED THE CAR. THIS IS A VERY DA... Read more
Incident date: Aug 2, 2018
THE ENGINE LIGHT HAD COME ON AND I WENT TO A REPAIR SHOP TO HAVE IT REPAIRED. I WAS TOLD TO BRING IT BACK THE NEXT DAY AND ON MY WAY BACK THE CHARGING LIGHT CAME ON. I WAS ON THE HIGHWAY DOING 70 MILES AN HOUR IN A CURVE WHEN ALL SYSTEMS WENT DOWN THE INSTRUMENT PANEL LIT UP AND I LOST BRAKING, STEERING AND ALL OTHER FUNCTIONS. AND I WAS VERY LUCKY TO NOT HAVE WRECKED THE CAR. THIS IS A VERY DA... Read more
Incident date: Apr 19, 2018
THE WIPER BLADES FAILED TO WORK DURING A WET HEAVY SNOW FALL. THE WIPERS REMOVED THE SNOW VERY WELL ON THE UP STROKE BUT ON THE DOWN STROKE THE WIPERS PACKED THE SNOW ON THE COWLING UNTIL IT GOT TO A POINT THAT THE WIPERS COULD NOT COMPLETE THE CYCLE AND THEY WOULD STOP WORKING. I HAVE A VIDEO USING A BATH TOWEL TO SIMULATE SNOW AND HOW TO STOPPED THE BLADES FROM WORKING. THE VIDEO IS TOO LARGE TO... Read more
Incident date: Aug 3, 2018
WHILE TURNING RIGHT AT A SLOW SPEED THE STEERING WHEEL LOCKED UP (WOULDN'T TURN) FOR A SECOND. AFTER THAT I WAS ABLE TO RESUME STEERING THROUGH THE CORNER. THE ENGINE DID NOT SHUT OFF.
Incident date: Jul 11, 2018
TL* THE CONTACT OWNS A 2018 BUICK ENCORE. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT INADVERTENTLY ROLLED AWAY AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER (NYE BUICK GMC, 1421 GENESEE ST, ONEIDA, NY 13421, (315) 363-2200) WHERE IT WAS AWAITING TO BE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE... Read more
Crash
Incident date: Jul 14, 2018
SERVICE TIRE MONITOR SYSTEM, TIRE PRESSURE NOT READING PROPERLY, SERVICE BATTERY CHARGING SYSTEM, BATTERY SAVER ACTIVE, SERVICE POWER STEERING, SERVICE AIR BAG, RADIO POWERS OFF & ON WHILE DRIVING. ALL LIGHT INDICATORS
Incident date: Jul 14, 2018
SERVICE TIRE MONITOR SYSTEM, TIRE PRESSURE NOT READING PROPERLY, SERVICE BATTERY CHARGING SYSTEM, BATTERY SAVER ACTIVE, SERVICE POWER STEERING, SERVICE AIR BAG, RADIO POWERS OFF & ON WHILE DRIVING. ALL LIGHT INDICATORS
Incident date: Jul 14, 2018
SERVICE TIRE MONITOR SYSTEM, TIRE PRESSURE NOT READING PROPERLY, SERVICE BATTERY CHARGING SYSTEM, BATTERY SAVER ACTIVE, SERVICE POWER STEERING, SERVICE AIR BAG, RADIO POWERS OFF & ON WHILE DRIVING. ALL LIGHT INDICATORS
Incident date: Jul 28, 2018
INTERMITTENT WARNING ON INFORMATION DASHBOARD TO SERVICE AIRBAG. DEALERSHIP WOULD NOT SERVICE WARNING UNLESS IT WAS ACTIVE, BUT DUE TO INTERMITTENCY IT WAS IMPOSSIBLE TO BRING IN AN ACTIVE ALARM. ALARM COMES IN AT DIFFERENT TIMES AND DOES NOT SEEM TO BE RELATED TO ANY SPECIFIC SET OF CONDITIONS. ALARM SIMPLY STATES TO SERVICE AIRBAG. THE ALARM HAS COME IN NUMEROUS TIMES. THE DATE ENTERED BELOW... Read more
Incident date: Jul 25, 2018
I NOTICED THAT THE PASSENGER SIDE AIR BAG LIGHT WOULD TOGGLE BETWEEN ON AND OFF WHILE DRIVING. THE BUICK DEALER DIAGNOSTIC AND SCAN TEST REVEALED THAT THE PASSENGER SIDE PRESSURE SENSOR FAILED. COST OF REPAIR IS $2,000.00 WITH NO SAFETY WARRANTY OPTIONS AVAILABLE TO OFFSET THE COST. NO OBVIOUS DAMAGE TO PRESSURE SENSOR OR PASSENGER SIDE SEAT CUSHION CONTAINING THE BLADDER AND PRESSURE SENSOR IN TH... Read more
Incident date: May 10, 2018
CYLINDER MISFIRING FOR MOST ENCLAVES 2, 5 6 . I HAVE AN 09 AND 2011 AND THEY BOTH HAVE THE SAME MISFIRING ISSUES AND L SEE IT WAS ONCE FIXED IN 08 BUT NOW ITS THE SAME ISSUE 2018
Incident date: Jul 28, 2018
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (DONNELL FORD, 7955 MARKET ST, YOUNGSTOWN, OH 44512), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,259.
Incident date: Jul 20, 2018
WE WERE INVOLVED IN A MOTOR VEHICLE ACCIDENT ON I-79 IN PENNSYLVANIA WHERE WE WERE STRUCK FROM THE REAR WE WERE STOPPED IN TRAFFIC THE IMPACT WAS SEVERE IT KNOCKED THE REAR TIRE COMPLETELY OFF. THERE WAS SMOKE COMING IN THE VENTS OF THE FRONT OF THE CAR AND THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SEAT BELTS TIGHTEN UP SO MUCH THAT IT CAUSED BRUISING ON MY CHEST AND RIBS. MY CAR WAS TOTALE... Read more
Crash
3 injured
Incident date: Jul 20, 2018
WE WERE INVOLVED IN A MOTOR VEHICLE ACCIDENT ON I-79 IN PENNSYLVANIA WHERE WE WERE STRUCK FROM THE REAR WE WERE STOPPED IN TRAFFIC THE IMPACT WAS SEVERE IT KNOCKED THE REAR TIRE COMPLETELY OFF. THERE WAS SMOKE COMING IN THE VENTS OF THE FRONT OF THE CAR AND THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SEAT BELTS TIGHTEN UP SO MUCH THAT IT CAUSED BRUISING ON MY CHEST AND RIBS. MY CAR WAS TOTALE... Read more
Crash
3 injured
Incident date: Jul 28, 2018
WARNING LIGHT ON DASH LIGHTS UP..JUST BOUGHT THE CAR 10 DAYS AGO..AIR BAG LIGHT....JUST STARTED .....RESEARCHED....OVER260 COMPLAINTS NO DEATHS...1 INJURY AIR BAG DEPLOYED WHEN GETTING INTO CAR. SOME TOOK TO DEALER (MOST DID)..THEY SAY ITS A SENSOR...$1300 TO FIX. NO THIS LIGHT WASNT ON WHEN I BOUGHT THE CAR! DOES SOMEONE NEED TO DIE BEFORE THE MANUFACTURE STEPS UP???I HAVE NO MONEY TO FIX ANY... Read more
Incident date: Jul 27, 2018
WE HAVE A VERY SERIOUS CONCERN ABOUT OUR VEHICLE. WE WERE INVOLVED IN A CAR ACCIDENT ON FRIDAY, JULY 28, 2018. A CAR RAN RIGHT INTO OUR REAR WITHOUT STOPPING AT ABOUT 45 MPH. WE WERE VERY SURPRISED OUR AIRBAGS DID NOT DEPLOY UPON IMPACT. WE SMELLED THE SMOKE USUALLY INVOLVED WITH THE AIRBAGS BEING DEPLOYED BUT NOTHING HAPPENED OTHER THAN A NOTIFICATION TO SERVICE THE AIRBAGS WHICH DID NOT EXIST PR... Read more
Crash
Incident date: Apr 5, 2018
TL* THE CONTACT CALLED ON BEHALF OF HIS CHILD WHO OWNS A 2013 BUICK REGAL. WHILE DRIVING, THE CONTACT'S DAUGHTER NOTICED DEBRIS ON THE ROADWAY. SHE STOPPED THE VEHICLE AND THE E-ASSIST FUNCTION ACTIVATED. AFTER THE DEBRIS WAS REMOVED FROM THE ROAD, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO VYLETEL VOLKSWAGEN BUICK GMC (40555 VAN DYKE AVE, STER... Read more
Incident date: Jul 26, 2018
ON THURSDAY, 7/26/2018, I HAD PARKED MY CAR IN A RESTAURANT PARKING LOT. I APPEAR TO HAVE PULLED THE VEHICLE UP ONTO A CONCRETE SPACE DIVIDER. WHEN I TRIED LEAVING THE RESTAURANT, I COULDN'T BACK OFF OF THE SPACE DIVIDER, THE CAR WOULDN'T MOVE BACKWARD, SO I TRIED PULLING FOREWORD. WHEN THE CAR CAME FREE FROM THE DIVIDER, IT SHOT FOREWORD. APPLYING THE BREAKS HAD NO EFFECT. IN FACT THE CAR APPEARE... Read more
Crash
Incident date: Jul 26, 2018
ON THURSDAY, 7/26/2018, I HAD PARKED MY CAR IN A RESTAURANT PARKING LOT. I APPEAR TO HAVE PULLED THE VEHICLE UP ONTO A CONCRETE SPACE DIVIDER. WHEN I TRIED LEAVING THE RESTAURANT, I COULDN'T BACK OFF OF THE SPACE DIVIDER, THE CAR WOULDN'T MOVE BACKWARD, SO I TRIED PULLING FOREWORD. WHEN THE CAR CAME FREE FROM THE DIVIDER, IT SHOT FOREWORD. APPLYING THE BREAKS HAD NO EFFECT. IN FACT THE CAR APPEARE... Read more
Crash
BUICK
RENDEZVOUS
(2004) - STRUCTURE:BODY
Jul 27, 2018
Incident date: Jul 26, 2018
I PURCHASED A 2004 BUICK RENDEZVOUS FROM A CAR DEALERSHIP, 2 CAR GUYS LLC, IN YORK, PA ON 7/10. AT THE TIME I WAS VERY PLEASED WITH THE PURCHASE WITH THE LOW STICKER PRICE OF 4K, LOW MILEAGE OF 68K, AND THE 5/18 INSPECTION. THE CAR, AFTER CHECKING THE ENGINE AND FRAME, ITSELF SEEMED TO BE IN DECENT CONDITION AND I BROUGHT IT HOME THAT DAY. I WAS VERY PLEASED WITH THE CAR FOR TWO WEEKS... Read more
Incident date: Oct 6, 2017
TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT CAUGHT FIRE WHILE THE VEHICLE WAS IDLING. THE CONTACT NOTICED FLAMES COMING FROM THE SEAT. THE CONTACT MANAGED TO EXTINGUISH THE FIRE. THERE WERE NO INJURIES. THE FIRE AND POLICE DEPARTMENTS WERE ALSO PRESENT AND A POLICE REPORT WAS FILED. THE FAILURE OCCURRED WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF ... Read more
Fire
Incident date: Jul 19, 2018
TAMARA RECALL-THE CAR ONLY HAS 67000 MILES ON IT, AND FOR SOME REASON IT IS USING OIL. THERE IS EXHAUST FUMES/SMOKE COMING OUT OF THE TAIL PIPE. THERE HAVE BEEN OCCASIONS WHERE IT HAS NOT STARTED. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT BRAND NEW OFF OF THE SHOWROOM FLOOR IN 2014, AND THEY DID A DIAGNOSTIC ON IT; AND INFORM ME THAT THEY CAN FIND NOTHING WRONG. WHY ALL OF THE SUDDEN IS... Read more
Incident date: Jul 19, 2018
TAMARA RECALL-THE CAR ONLY HAS 67000 MILES ON IT, AND FOR SOME REASON IT IS USING OIL. THERE IS EXHAUST FUMES/SMOKE COMING OUT OF THE TAIL PIPE. THERE HAVE BEEN OCCASIONS WHERE IT HAS NOT STARTED. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT BRAND NEW OFF OF THE SHOWROOM FLOOR IN 2014, AND THEY DID A DIAGNOSTIC ON IT; AND INFORM ME THAT THEY CAN FIND NOTHING WRONG. WHY ALL OF THE SUDDEN IS... Read more
Incident date: Jul 19, 2018
TAMARA RECALL-THE CAR ONLY HAS 67000 MILES ON IT, AND FOR SOME REASON IT IS USING OIL. THERE IS EXHAUST FUMES/SMOKE COMING OUT OF THE TAIL PIPE. THERE HAVE BEEN OCCASIONS WHERE IT HAS NOT STARTED. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT BRAND NEW OFF OF THE SHOWROOM FLOOR IN 2014, AND THEY DID A DIAGNOSTIC ON IT; AND INFORM ME THAT THEY CAN FIND NOTHING WRONG. WHY ALL OF THE SUDDEN IS... Read more
Incident date: Oct 11, 2017
MY LOW BEAM HEADLIGHTS CUT OFF AND DO NOT TURN BACK ON. IT HAPPENS A COUPLE TIMES A DAY AND I DO NOT FEEL SAFE DRIVING THIS VEHICLE. IT HAPPENS WHILE DRIVING. IT HAPPENS BOTH IN THE CITY AND ON THE HIGHWAY
Incident date: Jul 12, 2018
TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 20 MPH, THE HEADLAMPS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RAY MILLER BUICK GMC (246 COX CREEK PKWY, FLORENCE, AL 35630, (256) 275-4313) WHERE IT WAS DIAGNOSED THAT THE HEADLAMP BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,785.
Incident date: May 3, 2018
GM DEALERSHIP MISDIAGNOSED THE TRANSMISSION AS NEEDING REPLACEMENT, AND QUOTE A $4500 REPAIR PRICE. AFTER GETTING 3 ALTERNATIVE EXPERT OPINIONS, THE PROBLEM WAS THE THROTTLE BODY; REPAIRED FOR $420. NOW THE FORMERLY RECALLED GENERATOR ALTERNATOR HAS FAILED. CAR WILL NOT RESTART WHEN STOPPED, WHILE DRIVING. GM HAS TOLD ME THEY WILL NOT REPLACE THE FORMERLY RECALLED PART UNDER WARRANTY, OR BUT NOT... Read more
Incident date: May 3, 2018
GM DEALERSHIP MISDIAGNOSED THE TRANSMISSION AS NEEDING REPLACEMENT, AND QUOTE A $4500 REPAIR PRICE. AFTER GETTING 3 ALTERNATIVE EXPERT OPINIONS, THE PROBLEM WAS THE THROTTLE BODY; REPAIRED FOR $420. NOW THE FORMERLY RECALLED GENERATOR ALTERNATOR HAS FAILED. CAR WILL NOT RESTART WHEN STOPPED, WHILE DRIVING. GM HAS TOLD ME THEY WILL NOT REPLACE THE FORMERLY RECALLED PART UNDER WARRANTY, OR BUT NOT... Read more
Incident date: May 3, 2018
GM DEALERSHIP MISDIAGNOSED THE TRANSMISSION AS NEEDING REPLACEMENT, AND QUOTE A $4500 REPAIR PRICE. AFTER GETTING 3 ALTERNATIVE EXPERT OPINIONS, THE PROBLEM WAS THE THROTTLE BODY; REPAIRED FOR $420. NOW THE FORMERLY RECALLED GENERATOR ALTERNATOR HAS FAILED. CAR WILL NOT RESTART WHEN STOPPED, WHILE DRIVING. GM HAS TOLD ME THEY WILL NOT REPLACE THE FORMERLY RECALLED PART UNDER WARRANTY, OR BUT NOT... Read more
Incident date: Jul 9, 2018
THE BRAKE PEDAL DOES NOT RETURN WHEN INTERIOR TEMPERATURES ARE VERY HIGH CAUSING BRAKES TO DRAG AND POTENTIALLY OVERHEAT AND PREMATURELY WEAR. IT WAS FIRST NOTICED WHEN ENTERING VEHICLE AFTER BEING PARKED FOR A WHILE.
Incident date: Jan 10, 2018
SOME TIMES IN MOTION I LOSE MY POWER STERING.
Incident date: Jul 8, 2018
TAKATA RECALL WIRE HARNESS AND BACK SEAT BELT NOT WORKING ,LOCKING IN MOTION
Incident date: Jul 8, 2018
TAKATA RECALL WIRE HARNESS AND BACK SEAT BELT NOT WORKING ,LOCKING IN MOTION
Incident date: Jul 8, 2018
TAKATA RECALL WIRE HARNESS AND BACK SEAT BELT NOT WORKING ,LOCKING IN MOTION
Incident date: Jul 16, 2018
SITTING AT A RED LIGHT AND RELEASED THE BRAKE GAVE THE CAR GAS TO MOVE BUT JUST SIT THERE LIKE TRANSMISSION WASN'T ENGAGED. SECONE TIME CAR WAS BEING SLOWED DOWN WIFE GAVE IT SOME GAS TO MOVE ON UP TO STOP SIGN SHE SAID CAR WOULDN'T ACCERLATE SHE THOUGHT IT HAD WENT OUT OF GEAR FINALLY ENGAGED AND MOVED UP.
Incident date: Jun 18, 2018
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHEN THE DEFROSTER WAS ACTIVATED, IT FAILED TO CLEAR THE WINDOWS AND WINDSHIELD. ALSO, WHEN THE AIR CONDITIONER WAS ACTIVATED, COLD AIR BLEW THROUGH THE VENTS FOR 45 MINUTES FOLLOWED BY HOT AIR. THE VEHICLE WAS TAKEN TO MURPHY AUTO SALES (812 N WILLIAM KUMPF BLVD, PEORIA, IL 61605, (309) 676-4241), BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. TH... Read more
Incident date: Jul 4, 2012
LIGHTS KEEP GOING OFF AND ON AND AIR BAG LIGHT IS ON AND TRANSMISSION PROBLEMS
Crash
Incident date: Jul 4, 2012
LIGHTS KEEP GOING OFF AND ON AND AIR BAG LIGHT IS ON AND TRANSMISSION PROBLEMS
Crash
Incident date: Jul 4, 2012
LIGHTS KEEP GOING OFF AND ON AND AIR BAG LIGHT IS ON AND TRANSMISSION PROBLEMS
Crash