Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: Aug 1, 2018
TIRE WILL NOT KEEP PRESSURE AT ALL. GOODYEAR FORTERA HL
Incident date: Oct 31, 2018
MY CAR HAVE AN ELECTRICAL PROBLEM IS GAS/ELECTRICAL , AND DON'T CHARGE, REPLACE BATTERY AND PROBLEM CONTINUE; CALL TO BUICK CONCESSIONARY FOR RECALL BECAUSE FIND THAT THESE MODEL AND YEAR MAKE A VEHICLES HAVE ELECTRICAL PROBLEMS, BUT THE PERSON TELL ME IF DON T HAVE RECALLS FOR MY SPECIFIC CAR VIN NUMBER; I DON'T KNOW WHAT HAPPENED BUT MY CAR HAVE VERY ELECTRICAL PROBLEM, REPLACE TWO BATTERIES AND... Read more
Incident date: Oct 15, 2018
LIGHT ON DRIVER SIDE CONTINUE TO BLOW LIGHT OR BULB
Incident date: Oct 15, 2018
LIGHT ON DRIVER SIDE CONTINUE TO BLOW LIGHT OR BULB
Incident date: Oct 28, 2018
I WAS SITTING IN MY BROTHERS YARD WITH MY CAR CRUNK UP AND WHEN I BEGAN TO PUT IT IN REVERSE IT STARTED MAKING A STRANGE NOISE. SO WHEN I PUT IT BACK IN PARK THE NOISE STOPPED. SO I PUT THE CAR BACK IN REVERSE SO I COULD BACK OUT HIS DRIVEWAY, BUT THIS TIME THE CAR WOUND NOT MOVE. SO I PUT IT IN DRIVE TO SEE WOULD IT GO FORWARD AND IT DID FOR MAYBE A HUNDRED FEET BUT IT WOULD NOT SWITCH OUT OF SEC... Read more
Incident date: Oct 29, 2018
WHEN DRIVING RADIO AND DASH LIGHTS GO OFF FOR A SECOND AND COME BACK ON THIS OCCURS 5 AND 10 MINUTES APART.
Incident date: Oct 29, 2018
WHEN DRIVING RADIO AND DASH LIGHTS GO OFF FOR A SECOND AND COME BACK ON THIS OCCURS 5 AND 10 MINUTES APART.
Incident date: Oct 24, 2018
BUICK WAVE PLATE FAILURE SERVICE BULLETIN
Incident date: Jun 15, 2017
MOISTURE BUILT UP IN THE DRIVERS SIDE HEADLIGHT CAUSE THE WHOLE HEADLIGHT ASSEMBLY TO FAIL. I PAID TO HAVE IT REPLACED LAST YEAR AND NOW THE PASSENGERS SIDE HAS DONE THE EXACT SAME THING. IT IS A CONDENSATION PROBLEM CAUSING THE UNITS TO FAIL AND SHOULD BE CONSIDERED A SAFETY ISSUE! WHEN YOUR HEADLIGHT GOES OUT WITHOUT WARNING ON A STORMY NIGHT IT IS DANGEROUS NOT ONLY FOR YOU BUT ANYONE IN THE AR... Read more
Incident date: Oct 28, 2018
CHECK ENGINE LIGHT ON. CODE P0011 PRESENT. INDICATING OVER-ADVANCED CAMSHAFT POSITION SENSOR. WHILE PERFORMING A U-TURN, THE VEHICLE DIED/LOST ENGINE POWER AND STEERING LOCKED IN PLACE IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS SPREAD ACROSS THREE LANES, AS I WAS IN THE MIDDLE OF MY U-TURN, WITH ONCOMING TRAFFIC APPROACHING. LUCKILY, I WAS ABLE TO START THE CAR BACK UP AND REGAIN CONTROL JUST AS T... Read more
Incident date: Oct 28, 2018
CHECK ENGINE LIGHT ON. CODE P0011 PRESENT. INDICATING OVER-ADVANCED CAMSHAFT POSITION SENSOR. WHILE PERFORMING A U-TURN, THE VEHICLE DIED/LOST ENGINE POWER AND STEERING LOCKED IN PLACE IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS SPREAD ACROSS THREE LANES, AS I WAS IN THE MIDDLE OF MY U-TURN, WITH ONCOMING TRAFFIC APPROACHING. LUCKILY, I WAS ABLE TO START THE CAR BACK UP AND REGAIN CONTROL JUST AS T... Read more
Incident date: Oct 16, 2018
VEHICLE STALLED OUT ON A HIGHWAY (AND AT HIGHWAY SPEED) AND WOULD NOT RESTART. OBVIOUSLY THIS CREATED A VERY DANGEROUS CONDITION FOR ME AND THOSE AROUND ME AS I TRIED TO COAST OVER TO THE SHOULDER (ESP WITH LOSS OF POWER STEERING AND BRAKES). THE PROBLEM CAME WITHOUT ANY WARNING, AND WAS DETERMINED TO HAVE BEEN ISOLATED TO THE IGNITION CONTROL MODULE. MILEAGE ON THE CAR IS ONLY 43K
Incident date: Oct 1, 2018
TL* THE CONTACT OWNS A 1997 BUICK REGAL. WHILE DRIVING APPROXIMATELY 35 MPH AND MAKING A RIGHT TURN, THE VEHICLE SUDDENLY SHUT OFF. APPROXIMATELY TEN MINUTES LATER, THE VEHICLE WAS ABLE TO BE RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000. THE VIN WAS INVALID. *TT CONSU... Read more
Incident date: Oct 1, 2018
TL* THE CONTACT OWNS A 1997 BUICK REGAL. WHILE DRIVING APPROXIMATELY 35 MPH AND MAKING A RIGHT TURN, THE VEHICLE SUDDENLY SHUT OFF. APPROXIMATELY TEN MINUTES LATER, THE VEHICLE WAS ABLE TO BE RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000. THE VIN WAS INVALID. *TT CONSU... Read more
Incident date: Jun 13, 2017
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT WAS LEAKING FLUID INSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT NOTICED LEAKS COMING FROM THE PASSENGER SIDE WHERE THE GLOVE COMPARTMENT WAS LOCATED. THE CONTACT ALSO NOTICED MOLD GROWING ON THE CARPET INSIDE THE VEHICLE. THE FAILURE WAS REPAIRED FOR THE SAME FAILURE ONE YEA... Read more
Incident date: Jun 13, 2017
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT WAS LEAKING FLUID INSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT NOTICED LEAKS COMING FROM THE PASSENGER SIDE WHERE THE GLOVE COMPARTMENT WAS LOCATED. THE CONTACT ALSO NOTICED MOLD GROWING ON THE CARPET INSIDE THE VEHICLE. THE FAILURE WAS REPAIRED FOR THE SAME FAILURE ONE YEA... Read more
Incident date: Mar 6, 2018
I WAS DRIVING MY CAR EVERYTHING WAS PERFECTLY WORKING.I PARKED FOR THE NIGHT BEHIND MY HOUSE NO PROBLEMS. I WENT TO DRIVE MY CAR THE NEXT MORNING AND ALL OF THE DASH GAUGES AS WELL AS THE REVERSE LIGHTS WERE OUT. I TOOK IT TO AN AUTO REPAIR SHOP WITH NO EXPLANATION AS TO WHAT WAS GOING ON. THE CLUSTER PANEL WAS REPLACED WITH NO LUCK OF THE PROBLEM BEING RESOLVED. FUSES WERE REPLACED ALSO. THIS IS ... Read more
Incident date: Nov 7, 2017
TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO CRAIG SMITH AUTO GROUP (7459 OH-309, GALION, OH 44833, (419) 462-1746) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ONE YEAR LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO... Read more
Incident date: Oct 22, 2018
TIMING CHAIN FAILURE ON 2010 ENCLAVE WITH 56,601 MILES.
Incident date: Oct 19, 2018
AIR BAGS WENT OFF WHEN I WAS STOPED AT A RED LIGHT.
Incident date: Oct 12, 2018
DRIVING VEHICLE WOULD NOT GET OUT OF FIRST GEAR. DECIDE TO GET VEHICLE HOME SO I TURNED AROUND AND FOUND THAT I DID NOT HAVE RESERVE ALSO. ON WAY BACK HOME TRANSMISSION MADE A LOUD CLUNKING SOUND AND THE CHECK ENGINE LIGHT CAME ON. WAS ABLE TO GET HOME AND PARK THE CAR. CALLED TOW TRUCK TO TAKE TO THE DEALERS. THIS VEHICLE ONLY HAS 23,773 MILES ON IT. DEALER HAD TO OVERHAUL 3-5-R CLUTCH HOU... Read more
Incident date: Oct 20, 2018
I WAS DRIVING ON THE HIGHWAY AT APPROXIMATELY 70 MILES AN HOUR WHEN MY POWER STEERING WENT OUT. WITH GREAT DIFFICULTY I WAS ABLE TO MOVE ACROSS LANES AND GET TO AN EXIT. I DROVE TO THE NEAREST BUICK DEALER WHO SAID THEY WERE TOO BACKED UP TO HELP. WHILE AT THE BUICK DEALER I TURNED THE ENGINE OFF. WHEN I TURNED THE ENGINE BACK ON, THE POWER STEERING WAS WORKING AGAIN.
Incident date: Apr 4, 2018
DASH LIGHTS GO OUT WHEN YOU ARE IN A SHADY AREA. STAY OUT WAY TO LONG. NO WAY TO ADJUST TO MAKE THEM BRIGHT. COLLISION ALERT GOES OFF WHEN YOU ARE NOT NEAR HITTING ANYTHING. CLOCK WENT FROM EST TO WEST COAST TIME. CAR MAKES A KNOCKING SOUND IN THE REAR END. ALSO MAKES A SCRAPPING SOUND. DOESN'T MATTER IF YOUR GOING UP HILL, DOWNHILL, LEFT OR RIGHT. NEVER KNOW WHEN IT WILL DO IT. ALWAYS WHEN THE SP... Read more
Incident date: Apr 4, 2018
DASH LIGHTS GO OUT WHEN YOU ARE IN A SHADY AREA. STAY OUT WAY TO LONG. NO WAY TO ADJUST TO MAKE THEM BRIGHT. COLLISION ALERT GOES OFF WHEN YOU ARE NOT NEAR HITTING ANYTHING. CLOCK WENT FROM EST TO WEST COAST TIME. CAR MAKES A KNOCKING SOUND IN THE REAR END. ALSO MAKES A SCRAPPING SOUND. DOESN'T MATTER IF YOUR GOING UP HILL, DOWNHILL, LEFT OR RIGHT. NEVER KNOW WHEN IT WILL DO IT. ALWAYS WHEN THE SP... Read more
Incident date: Oct 19, 2018
EXPERIENCING OIL BLOW BY IN CYLINDER BLOCK AND CATYLIC CONVERTER FAILURE
Incident date: Oct 19, 2018
EXPERIENCING OIL BLOW BY IN CYLINDER BLOCK AND CATYLIC CONVERTER FAILURE
Incident date: Oct 12, 2018
TARATA RECALL MY AIR BAG LIGHT KEEPS COMING ON WHEN YOU START IT IN SCREEN UNDER SPEED AND THE LIGHT ALSO. AND IT STAYS ON UNTIL YOU TAKE OUT KEY.
Incident date: Oct 18, 2018
2018 BUICK ENCLAVE. CONSUMER WRITES IN REGARD TO ENGINE SHUTING DOWN WHEN VEHICLE STOPS. *AS THE CONSUMER STATED THE START STOP FEATURE INTERMITTENTLY SHUTS DOWN THE ENGINE WHEN THE VEHICLE IS IDLE AND DOES NOT RECOVER QUICK ENOUGH FOR SAFE STARTS IN TRAFFIC. *JS
Incident date: Oct 17, 2018
ON 10/17/2018, I WAS LEAVING OUT OF MY WORKPLACE PARKING LOT, WHILE PULLING ON TO THE ROADWAY. MY SUNROOF EXPLODED SENDING GLASS ALL OVER MYSELF AND INSIDE OF MY VEHICLE AND I IMMEDIATELY PULLED OVER TO SEE A GAPING HOLE IN MY SUNROOF.
Incident date: Sep 18, 2018
TIRE PRESSURE MONITORING SYSTEM, OR 'TPMS' NOTIFIED ME OF A FLAT TIRE. IT SHOWED LOSS OF TIRE PRESSURE IN THE REAR PASSENGER RIRE, HOWEVER, THE DRIVER REAR TIRE WAS THE ONE THAT WAS FLAT.
Incident date: Sep 18, 2018
TIRE PRESSURE MONITORING SYSTEM, OR 'TPMS' NOTIFIED ME OF A FLAT TIRE. IT SHOWED LOSS OF TIRE PRESSURE IN THE REAR PASSENGER RIRE, HOWEVER, THE DRIVER REAR TIRE WAS THE ONE THAT WAS FLAT.
Incident date: Jun 1, 2018
WHENEVER I PUT FUEL IN THE CAR IT HAS A HARD TIME STARTING AND WILL ALSO STALL OCCASIONALLY. IT'S BEEN HAPPENING SINCE JUNE 2018 AND I HAVE HAD A MECHANIC TRY TO FIX IT AND THEY CAN'T FIGURE OUT WHAT'S CAUSING IT TO DO THIS. ARE THERE ANY RECALLS FOR THIS.
Incident date: Jun 1, 2018
WHENEVER I PUT FUEL IN THE CAR IT HAS A HARD TIME STARTING AND WILL ALSO STALL OCCASIONALLY. IT'S BEEN HAPPENING SINCE JUNE 2018 AND I HAVE HAD A MECHANIC TRY TO FIX IT AND THEY CAN'T FIGURE OUT WHAT'S CAUSING IT TO DO THIS. ARE THERE ANY RECALLS FOR THIS.
Incident date: Jun 1, 2018
WHENEVER I PUT FUEL IN THE CAR IT HAS A HARD TIME STARTING AND WILL ALSO STALL OCCASIONALLY. IT'S BEEN HAPPENING SINCE JUNE 2018 AND I HAVE HAD A MECHANIC TRY TO FIX IT AND THEY CAN'T FIGURE OUT WHAT'S CAUSING IT TO DO THIS. ARE THERE ANY RECALLS FOR THIS.
Incident date: Sep 30, 2018
LEFT SIDE OBJECT DETECTION MODULE MALFUNCTION. INDICATOR IN MIRROR QUIT WORKING WITHOUT WARNING WHILE IN TRAFFIC.. THE RIGHT SIDE FAILED LAST MARCH UNDER THE SAME CONDITIONS>>>WHILE IN TRAFFIC!!!
Incident date: Oct 1, 2018
TL* THE CONTACT OWNS A 2003 BUICK CENTURY. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS SUDDENLY SHUT OFF. THE CONTACT INDICATED THAT THE FAILURE MAINLY OCCURRED WHILE SWITCHING FROM LOW TO HIGH BEAM AND VICE VERSA. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. *TT*JB
Incident date: Oct 14, 2018
THERE IS A CONSTANT COOLANT LEAK APPEARS TO BE COMING FROM THE TURBO AREA. COOLANT SMELL IS CONSTANT AS THE COOLANT IS BEING BURNED OFF BY EXHAUST MANIFOLD. LOSS OF COOLAND CAN LEAD TO OVERHEATING AND ENGINE FAILURE.
Incident date: Oct 14, 2018
THERE IS A CONSTANT COOLANT LEAK APPEARS TO BE COMING FROM THE TURBO AREA. COOLANT SMELL IS CONSTANT AS THE COOLANT IS BEING BURNED OFF BY EXHAUST MANIFOLD. LOSS OF COOLAND CAN LEAD TO OVERHEATING AND ENGINE FAILURE.
Incident date: Oct 10, 2018
ON 10/10/2018 AT 6:45 AM, 63 DEGREES FAHRENHEIT, CERTIFIED/CURRENT LPT WARRANTY/15' REGAL PREM 2/ 60,600 OD 2.0L/TURBO/AUTOMATIC TRANS, CONDITIONS-SPEED-10 MPH-STEERING STRAIGHT, BRAKE AT 100%, ENGINE PERFORMANCE ISSUES MANIFESTED DURING THE END PORTION OF THE TRIP WHILE IN DRIVE, AT IDLE, DROPPING OFF FRIEND AT HIS WORKPLACE PARKING LOT. TRIP CHARACTERISTICS-TOTAL TRIP 35 MIN AT 20 TOTAL MILES-FI... Read more
Incident date: Oct 10, 2018
ON 10/10/2018 AT 6:45 AM, 63 DEGREES FAHRENHEIT, CERTIFIED/CURRENT LPT WARRANTY/15' REGAL PREM 2/ 60,600 OD 2.0L/TURBO/AUTOMATIC TRANS, CONDITIONS-SPEED-10 MPH-STEERING STRAIGHT, BRAKE AT 100%, ENGINE PERFORMANCE ISSUES MANIFESTED DURING THE END PORTION OF THE TRIP WHILE IN DRIVE, AT IDLE, DROPPING OFF FRIEND AT HIS WORKPLACE PARKING LOT. TRIP CHARACTERISTICS-TOTAL TRIP 35 MIN AT 20 TOTAL MILES-FI... Read more
Incident date: Oct 10, 2018
ON 10/10/2018 AT 6:45 AM, 63 DEGREES FAHRENHEIT, CERTIFIED/CURRENT LPT WARRANTY/15' REGAL PREM 2/ 60,600 OD 2.0L/TURBO/AUTOMATIC TRANS, CONDITIONS-SPEED-10 MPH-STEERING STRAIGHT, BRAKE AT 100%, ENGINE PERFORMANCE ISSUES MANIFESTED DURING THE END PORTION OF THE TRIP WHILE IN DRIVE, AT IDLE, DROPPING OFF FRIEND AT HIS WORKPLACE PARKING LOT. TRIP CHARACTERISTICS-TOTAL TRIP 35 MIN AT 20 TOTAL MILES-FI... Read more
Incident date: Oct 1, 2018
I RECENTLY GOT PULLED OVER BY THE LOCAL POLICE DEPARTMENT THAT NOTICED THAT MY DRIVER SIDE HEADLIGHT WAS OUT AS I WAS PULLING OUT OF MY DRIVE WAY FIRST THING IN THE MORNING .AFTER CHANGING THE HEADLIGHT BULB ($100.00)THE HEADLIGHT DID NOT TURN ON.UNDER RECOMMENDATION OF THE PART CLERK OF MY LOCAL PARTS STORE WE LOOKED AT THE HEADLIGHT BALLAST ($300.00).THIS VEHICLE HEADLIGHT DESIGN SOMEHOW ACCUMU... Read more
Incident date: Aug 15, 2018
TL* THE CONTACT OWNS A 2018 BUICK REGAL. WHEN THE VEHICLE WAS STOPPED AT A RED LIGHT, THE ENGINE WAS DESIGNED TO SHUT DOWN TO PRESERVE FUEL. INSTEAD, THE ENGINE RPMS WOULD REV AND INCREASE TO 3,000 AND THE VEHICLE ACCELERATED. THE DRIVER IMMEDIATELY SHIFTED INTO NEUTRAL TO PREVENT THE VEHICLE FROM DRIVING THROUGH A BUSY INTERSECTION. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED ONCE WHILE REV... Read more
Incident date: Sep 27, 2018
TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. WHILE THE VEHICLE WAS STATIONARY, THE LIFTGATE SLAMMED DOWN ON SEVERAL OCCASIONS AFTER BEING LIFTED. AS A RESULT, THE HATCHBACK BECAME INOPERABLE. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) AS A POTENTIAL CAUSE OF THE FAILURE. THE VEHICLE W... Read more
Incident date: Oct 11, 2018
CERTAIN SYSTEMS OF MY CAR WHILE I AM DRIVING WILL SHUT DOWN. FOR EXAMPLE I WILL BE TAKING A TURN AND THE POWER STEERING WILL GO OUT. OTHER THINGS THAT SEEM TO SHUT DOWN EITHER AT THE SAME TIME OR SEPARATELY ARE THE RADIO/ SCREEN, THE CRUISE CONTROL, BLINKER, ECT. THIS HAS BEEN AN ISSUE ESPECIALLY WHEN I AM TURNING AND THE POWER STEERING GOES OUT. I LOOKED ONLINE TO SEE WHAT MAY BE THE PROBLEM ... Read more
Incident date: Oct 11, 2018
CERTAIN SYSTEMS OF MY CAR WHILE I AM DRIVING WILL SHUT DOWN. FOR EXAMPLE I WILL BE TAKING A TURN AND THE POWER STEERING WILL GO OUT. OTHER THINGS THAT SEEM TO SHUT DOWN EITHER AT THE SAME TIME OR SEPARATELY ARE THE RADIO/ SCREEN, THE CRUISE CONTROL, BLINKER, ECT. THIS HAS BEEN AN ISSUE ESPECIALLY WHEN I AM TURNING AND THE POWER STEERING GOES OUT. I LOOKED ONLINE TO SEE WHAT MAY BE THE PROBLEM ... Read more
Incident date: Oct 11, 2018
CERTAIN SYSTEMS OF MY CAR WHILE I AM DRIVING WILL SHUT DOWN. FOR EXAMPLE I WILL BE TAKING A TURN AND THE POWER STEERING WILL GO OUT. OTHER THINGS THAT SEEM TO SHUT DOWN EITHER AT THE SAME TIME OR SEPARATELY ARE THE RADIO/ SCREEN, THE CRUISE CONTROL, BLINKER, ECT. THIS HAS BEEN AN ISSUE ESPECIALLY WHEN I AM TURNING AND THE POWER STEERING GOES OUT. I LOOKED ONLINE TO SEE WHAT MAY BE THE PROBLEM ... Read more
Incident date: Oct 11, 2018
TAKATA RECALL: ON TWO DIFFERENT OCCASIONS, MY CAR STALLED WHILE I WAS IN MOTION. LUCKILY I WAS APPROACHING INTERSECTIONS WHERE I WAS REQUIRED TO STOP AND WAS ABLE TO DO SO. THE FIRST TIME IT HAPPENED, IT TOOK ME A MOMENT TO REALIZE THAT THE CAR HAD SHUT OFF AS ALL THE DASHBOARD READINGS WERE WORKING PROPERLY AND THE RADIO REMAINED ON. I FINALLY FIGURED OUT THAT THE CAR HAD STALLED AND, WHILE IT S... Read more
Incident date: Oct 2, 2018
MOLD IN AIR CONDITIONER. WHEN TURNING ON ENGINE, MOLD SMELL COMES OUT OF AIR VENTS.
Incident date: Oct 5, 2018
I SENT THIS EMAIL TO THE SURVEY FOR RANDY MARION DEALERSHIP ON STATESVILLE RD HERE IN HUNTERSVILLE NC. AGAIN I DO NOT WANT THE VEHICLE BACK AS IT IS TOO MUCH RISK FOR ME, MY FAMILY AND MY WORK. IT PUT ME IN A DANGEROUS SITUATION FROM BEING STUCK IN THE STREET AND DEALING WITH AN ANGRY PASSENGER. WE MUST GET THIS RESOLVED IMMEDIATELY. I AM LOSING MONEY. I NEED A DEPENDABLE VEHICLE. THE SALES PA... Read more