Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: Dec 1, 2018
MY CAR STOPS EVERYTIME I STOP OR WHEN I PUT IT IN REVERSE AND MY CHECK ENGINE LIGHT IT ON.
Incident date: Dec 4, 2018
TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE DRIVING 3 MPH IN A PARKING LIGHT AND MAKING A SLIGHT TURN, THE VEHICLE ACCELERATED FORWARD. THE CONTACT STATED THAT THE FLOORMAT WAS NOT IN THE CORRECT POSITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ON STAR AND WAS INFORMED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED.... Read more
Incident date: Nov 29, 2018
TL* THE CONTACT OWNS A 2014 BUICK VERANO. WHILE THE VEHICLE WAS PARKED, IT WOULD TURN ON AND OFF BY ITSELF. THE FAILURE ALSO OCCURRED WHILE DRIVING 45 MPH. WHEN THE CONTACT WAS ATTEMPTING TO RETURN HOME, THE VEHICLE CUT OFF IN THE MIDDLE OF THE ROAD. THE CONTACT HAD TO WAIT FIFTEEN MINUTES TO RESTART IT AND DRIVE HOME. THE DEALER (RAY LAETHEM BUICK GMC, 17677 MACK AVE, DETROIT, MI 48224, (313) 886... Read more
Incident date: Nov 29, 2018
TL* THE CONTACT OWNS A 2014 BUICK VERANO. WHILE THE VEHICLE WAS PARKED, IT WOULD TURN ON AND OFF BY ITSELF. THE FAILURE ALSO OCCURRED WHILE DRIVING 45 MPH. WHEN THE CONTACT WAS ATTEMPTING TO RETURN HOME, THE VEHICLE CUT OFF IN THE MIDDLE OF THE ROAD. THE CONTACT HAD TO WAIT FIFTEEN MINUTES TO RESTART IT AND DRIVE HOME. THE DEALER (RAY LAETHEM BUICK GMC, 17677 MACK AVE, DETROIT, MI 48224, (313) 886... Read more
Incident date: Dec 1, 2018
FULE TOP LINE BUST GAS STARTED TO LEAK SPRAYING GAS EVERY WHERE CAR CONTINUED RUNNING CHECK ENGINE LIGHT NEVER CAME ON CAR WOULDNT TURN OFF EVEN TOOK KEY OUT CAR CONTINUED TO REV UP HAD TO CALL FIRE DEPT TO HAVE THEM TURN OFF THE CAR BY UNPLUG THE BATTERY THERE SHOULD BE A SAFTEY FEATURE WHERE CAR WILL TURN OFF IF THERE IS A GAS LEAK I AM SO LUCKY TO BE ALIVE THE CAR COULD OF BLEW UP ON ME AND I... Read more
Incident date: Sep 8, 2018
THE ENGINE STALLS AND JERKED WHEN COMING TO A STOP AND TRYING TO GO THE GEARS DIDN'T SHIFT LIKE USUAL. DRIVING LONG DISTANCES IT DOESN'T DO THIS UNTIL YOU'RE DRIVING AND STOPPING EVERY SO OFTEN. SOMETIMES TURNING INTO A PLACE THE ENGINE WOULDN'T GO AND ALMOST CAUSED CRASHES.
BUICK
RENDEZVOUS
(2005) - UNKNOWN OR OTHER
Dec 1, 2018
Incident date: Dec 1, 2018
SPEED GAUGE DOES NOT WORK PROPERLY CAR RUNS BOILING HOT WHILE TEMP GAUGE SAYS IT'S COOL, FUEL GUAGE GOES OUT LIKE I'M DUMPING FUEL ON THE INTERSTATE AT HIGH SPEED,CAR SHUTS OFF, SO DANGEROUS, YOU NEVER KNOW WHEN IT WILL HAPPEN.
Incident date: Nov 15, 2018
I WAS PULLING INTO A PARKING PLACE IN A RESTAURANT PARKING LOT AFTER TURNING OFF A CITY STREET. ALL OF A SUDDEN THE CAR WAS LUNGING FORWARD INSTEAD OF STOPPING. IT HIT A STEEL FENCE CABLE WHICH PUSHED IT ONTO A METAL FENCE POST AND STOPPED. THE 4 SIDE AIRBAGS OPENED UP AND THE ONE BY THE DRIVER HAD TO BE CUT IN ORDER FOR ME TO GET OUT. MY THUMB WAS JAMBED AGAINST THE STEERING AND LATER FOUND T... Read more
Incident date: Nov 15, 2018
I WAS PULLING INTO A PARKING PLACE IN A RESTAURANT PARKING LOT AFTER TURNING OFF A CITY STREET. ALL OF A SUDDEN THE CAR WAS LUNGING FORWARD INSTEAD OF STOPPING. IT HIT A STEEL FENCE CABLE WHICH PUSHED IT ONTO A METAL FENCE POST AND STOPPED. THE 4 SIDE AIRBAGS OPENED UP AND THE ONE BY THE DRIVER HAD TO BE CUT IN ORDER FOR ME TO GET OUT. MY THUMB WAS JAMBED AGAINST THE STEERING AND LATER FOUND T... Read more
Incident date: Nov 15, 2018
I WAS PULLING INTO A PARKING PLACE IN A RESTAURANT PARKING LOT AFTER TURNING OFF A CITY STREET. ALL OF A SUDDEN THE CAR WAS LUNGING FORWARD INSTEAD OF STOPPING. IT HIT A STEEL FENCE CABLE WHICH PUSHED IT ONTO A METAL FENCE POST AND STOPPED. THE 4 SIDE AIRBAGS OPENED UP AND THE ONE BY THE DRIVER HAD TO BE CUT IN ORDER FOR ME TO GET OUT. MY THUMB WAS JAMBED AGAINST THE STEERING AND LATER FOUND T... Read more
BUICK
PARK AVENUE
(1999) - VEHICLE SPEED CONTROL
Nov 30, 2018
Incident date: Nov 29, 2018
TL THE CONTACT OWNS A 1999 BUICK PARK AVENUE. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE BACKING OUT OF THE DRIVEWAY AND FAILED TO BRAKE. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A LOUD POPPING SOUND AND NOTICED A LOT OF SMOKE COMING FROM THE TAILPIPE. AS A RESULT, THE VEHICLE CRASHED INTO THE NEIGHBOR'S YARD AND A TELEPHONE GUIDE WIRE. AN INDEPENDENT MECHANIC WAS CALLED... Read more
Crash
BUICK
PARK AVENUE
(1999) - SERVICE BRAKES
Nov 30, 2018
Incident date: Nov 29, 2018
TL THE CONTACT OWNS A 1999 BUICK PARK AVENUE. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE BACKING OUT OF THE DRIVEWAY AND FAILED TO BRAKE. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A LOUD POPPING SOUND AND NOTICED A LOT OF SMOKE COMING FROM THE TAILPIPE. AS A RESULT, THE VEHICLE CRASHED INTO THE NEIGHBOR'S YARD AND A TELEPHONE GUIDE WIRE. AN INDEPENDENT MECHANIC WAS CALLED... Read more
Crash
BUICK
PARK AVENUE
(1999) - ENGINE
Nov 30, 2018
Incident date: Nov 29, 2018
TL THE CONTACT OWNS A 1999 BUICK PARK AVENUE. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE BACKING OUT OF THE DRIVEWAY AND FAILED TO BRAKE. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A LOUD POPPING SOUND AND NOTICED A LOT OF SMOKE COMING FROM THE TAILPIPE. AS A RESULT, THE VEHICLE CRASHED INTO THE NEIGHBOR'S YARD AND A TELEPHONE GUIDE WIRE. AN INDEPENDENT MECHANIC WAS CALLED... Read more
Crash
Incident date: Nov 30, 2016
THE HEADLAMPS ARE DEVELOPING A FILM (COMMON W VEHICLES OF THIS ERA TO PRESENT) OF WHICH CANNOT BE ERASED EVEN WITH SUGGESTED SOLUTIONS ( SUCH AS CERTAIN HOUSEHOLD COMPOUNDS- TOOTHPASTE, FURNITURE POLISH, ETC.) I CONSIDER THIS A SEVERE SAFETY DEFECT IN MANUFACTURING DESIGN. THE CAR COMPANIES SHOULD BE HELD RESPONSIBLE FOR DESIGNING BASIC AUTO SAFETY ELEMENTS THAT ENDURE THE LIFE OF THE VEHICLE.
Incident date: Oct 1, 2018
,A MONTH AGO MY DRIVER HEADLIGHT WENT OUT TRIED REPLACING BULBS TWICE STILL NO LIGHT TRIED A RELAY SWITCH STILL NOT LIGHT, LIGHT WENT OUT WHILE DRIVING TO WORK.
Incident date: Oct 1, 2018
,A MONTH AGO MY DRIVER HEADLIGHT WENT OUT TRIED REPLACING BULBS TWICE STILL NO LIGHT TRIED A RELAY SWITCH STILL NOT LIGHT, LIGHT WENT OUT WHILE DRIVING TO WORK.
Incident date: Aug 28, 2018
TL* THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING ELECTRICAL FAILURES. ONE SIDE OF THE VEHICLE WAS ABLE TO BE HEATED THROUGH THE VENTS WHILE THE OTHER SIDE WAS NOT ABLE. THE VEHICLE ALSO JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ELECTRICAL FAILURE WAS CONFIRMED. THE DEALER AND MANUFACTURE... Read more
Incident date: Aug 28, 2018
TL* THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING ELECTRICAL FAILURES. ONE SIDE OF THE VEHICLE WAS ABLE TO BE HEATED THROUGH THE VENTS WHILE THE OTHER SIDE WAS NOT ABLE. THE VEHICLE ALSO JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ELECTRICAL FAILURE WAS CONFIRMED. THE DEALER AND MANUFACTURE... Read more
Incident date: Aug 28, 2018
TL* THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING ELECTRICAL FAILURES. ONE SIDE OF THE VEHICLE WAS ABLE TO BE HEATED THROUGH THE VENTS WHILE THE OTHER SIDE WAS NOT ABLE. THE VEHICLE ALSO JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ELECTRICAL FAILURE WAS CONFIRMED. THE DEALER AND MANUFACTURE... Read more
Incident date: Jan 5, 2017
I DON'T KNOW WHAT THOSE ARE
Incident date: Jan 5, 2017
I DON'T KNOW WHAT THOSE ARE
Incident date: Jan 5, 2017
I DON'T KNOW WHAT THOSE ARE
Incident date: Nov 5, 2018
TL* THE CONTACT OWNED A 2002 BUICK CENTURY. WHILE THE CONTACT'S VEHICLE WAS STATIONARY, IT WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK, NECK, BOTH LEGS, AND ARMS. THERE WERE THREE MINORS IN THE BACK SEAT WHO SUSTAINED INJURIES TO THEIR HEADS, BOTH LEG... Read more
Crash
4 injured
Incident date: Nov 27, 2018
TL* THE CONTACT OWNS A 2014 BUICK VERANO. THE CONTACT STATED THAT THE PLASTIC BUTTON TO SHIFT GEARS FRACTURED AND BECAME DETACHED. THE FAILURE MADE IT IMPOSSIBLE TO SHIFT GEARS. THE CONTACT CALLED ACURA OF AUGUSTA (1760 GORDON HWY, AUGUSTA, GA 30904, (706) 737-5200) AND WAS INFORMED THAT THE PART WAS NOT COVERED UNDER WARRANTY AND THE ENTIRE GEAR BOX NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT... Read more
Incident date: Jun 1, 2018
AIR BAG WARNING LIGHT IS ON. HAS BEEN ON FOR SEVERAL MONTHS; NO GOES OFF AND ON INDICATING A LOOSE CONNECTION. MY VEHICLE DOES NOT SHOW A RECALL WHEN LOOKING UP THE VIN; HOWEVER THE 2013 BUICK ENCLAVE HAS AN ACTIVE RECALL FOR A LOOSE AIR BAG CONNECTION. I BELIEVE MY VEHICLE SHOULD BE INCLUDED IN THIS RECALL.
Incident date: Nov 13, 2018
SES LIGHT PERIODICALLY KEEPS COMING ON BEGINNING AT 49,000 MILES IN 2015. IT IS ALWAYS REGARDING PROBLEM CAMSHAFT POSITION ACTUATOR SOLENOID/SENSOR CODE: P0014. IT CAME ON AGAIN LAST YEAR AT AROUND 82,000 MILES AND THEN CAME ON AGAIN 10 DAYS LATER. LAST YEAR DEALERSHIP MECHANIC AT LEAST KNEW SOMETHING ABOUT ENGINES AND SOME PARTS TO CHANGE INSTEAD OF JUST LETTING A COMPUTER TELL HIM WHAT PARTS SO ... Read more
Incident date: Nov 1, 2018
CAR HAS ELECTRONIC CHILD SAFETY DOOR LOCKS ACTIVATED WHEN USING THE HARD BUTTON THAT TYPICALLY LOCKS ONLY WINDOWS. WIFE TOOK A NAP IN BACK SEAT ON LUNCH BREAK AT WORK, DIDN'T REALIZE WINDOW LOCK BUTTON WAS ACCIDENTALLY ENGAGED, LOCKED WITH REMOTE FROM BACK SEAT WHILE CAR WAS RUNNING. DOOR REMOTE WOULD NOT ALLOW THE BACK DOORS AND PASSENGER DOOR TO REMAIN LOCKED AND DOOR HANDLES WOULD NOT OPE... Read more
1 injured
Incident date: Nov 1, 2018
CAR HAS ELECTRONIC CHILD SAFETY DOOR LOCKS ACTIVATED WHEN USING THE HARD BUTTON THAT TYPICALLY LOCKS ONLY WINDOWS. WIFE TOOK A NAP IN BACK SEAT ON LUNCH BREAK AT WORK, DIDN'T REALIZE WINDOW LOCK BUTTON WAS ACCIDENTALLY ENGAGED, LOCKED WITH REMOTE FROM BACK SEAT WHILE CAR WAS RUNNING. DOOR REMOTE WOULD NOT ALLOW THE BACK DOORS AND PASSENGER DOOR TO REMAIN LOCKED AND DOOR HANDLES WOULD NOT OPE... Read more
1 injured
Incident date: Nov 1, 2018
CAR HAS ELECTRONIC CHILD SAFETY DOOR LOCKS ACTIVATED WHEN USING THE HARD BUTTON THAT TYPICALLY LOCKS ONLY WINDOWS. WIFE TOOK A NAP IN BACK SEAT ON LUNCH BREAK AT WORK, DIDN'T REALIZE WINDOW LOCK BUTTON WAS ACCIDENTALLY ENGAGED, LOCKED WITH REMOTE FROM BACK SEAT WHILE CAR WAS RUNNING. DOOR REMOTE WOULD NOT ALLOW THE BACK DOORS AND PASSENGER DOOR TO REMAIN LOCKED AND DOOR HANDLES WOULD NOT OPE... Read more
1 injured
Incident date: Nov 20, 2018
TRANSMISSION FAILURE. NO REVERSE AND WILL NOT SHIFT PAST SECOND GEAR. VEHICLE IS LIMITED TO ABOUT 15-20 MPH.
Incident date: Nov 23, 2018
BOTH LOW BEAM HEADLIGHTS STOPPED WORKING AT THE SAME TIME WHEN THE VEHICLE WAS STARTED. LIGHT SWITCH WAS IN "AUTO" POSITION. SWITCHING TO MANUAL POSITION - LOW BEAM LIGHTS STILL WON'T OPERATE. HIGH BEAM AND MARKER LIGHTS WORK AS THEY SHOULD. RESEARCHING CAUSE I FOUND A NHTSA RECALL NO.15V519000 (GM NO.14291) FOR A FAULTY HEADLAMP DRIVER MODULE (HDM) WHICH ADRESSED THE ISSUE. REACHED OUT TO BUICK A... Read more
Incident date: Nov 15, 2018
DURING FIRST SNOW OF THE SEASON HERE IN PA, HAD A WET/HEAVY SNOW. SNOW WAS REMOVED FROM WINDSHIELD, BUT NOT THE GULLY BELOW WIPERS. NO BIGGIE, THIS IS HOW WE'VE DONE IT ON EVERY CAR SINCE I WAS A KID, CLEANING OUT THE GULLY WHEN WIPERS CANNOT GO DOWN ALL THE WAY. AS I WAS DRIVING AND SNOW WAS COMING DOWN, SOME FROM ABOVE THE WINDSHIELD CAME DOWN AND ADDED TO WHAT WAS IN THE GULLY. THE WIPERS S... Read more
Incident date: Nov 20, 2018
STEERING FREEZES UP IN MOSTLY DAMP, WET DAYS WHEN DRIVING VERY SLOW INTO PARKING AREA'S.....STEERING COMPLETELY LOCKS...CANNOT MOVE WHEEL AT ALL....AFTER A MINUTE OR LESS, I HEAR A NOISE AND THE WHEEL IS UNLOCKED... HAPPENED NUMEROUS TIMES OVER LAST TWO MONTHS , BUT SEEMS TO BE HAPPENING MORE PAST FEW WEEKS...I AM AFRAID TO DRIVE CAR...
Incident date: Oct 30, 2018
WHILE DRIVING IN THE CITY THE RPM'S WAS FLUCTUATING FROM AROUND 2,000 AND 3,000. AND ALSO GOT STUCK IN 3RD GEAR. ONCE CLEARED THE CODE IT WORKED A LITTLE, ONCE TRYING THE GEARS IN LOW THE CHANGING IN GEARS WAS MORE SMOOTH.
Incident date: Nov 20, 2018
RADIO SHUTS OFF FOR NO REASON AND COME BACK ON EITHER DRIVING OR IN PARK AND THE PROBLEM WITH THE TURN SIGNAL SOMETIMES
Incident date: Nov 22, 2018
WHEN ATTEMPTING TO OPEN THE REAR LIFT HATCH (USING EITHER MY KEY FOB, THE DASHBOARD CONTROL BUTTON, OR THE BUTTON ON THE REAR LIFT HATCH) WHILE THE VEHICLE IS PARKED, THE REAR LIFT HATCH RISES TO NEAR THE TOP. IT SUDDENLY STARTS CLOSING BEFORE IT GOES INTO A COMPLETE LIFT POSITION. THE PART THAT MAY BE DEFECTIVE IS UNKNOWN. I AM CONCERNED THAT SOMEONE COULD REACH IN THE REAR OF THE ENCLAVE TO GRA... Read more
Incident date: Nov 22, 2018
WHEN ATTEMPTING TO OPEN THE REAR LIFT HATCH (USING EITHER MY KEY FOB, THE DASHBOARD CONTROL BUTTON, OR THE BUTTON ON THE REAR LIFT HATCH) WHILE THE VEHICLE IS PARKED, THE REAR LIFT HATCH RISES TO NEAR THE TOP. IT SUDDENLY STARTS CLOSING BEFORE IT GOES INTO A COMPLETE LIFT POSITION. THE PART THAT MAY BE DEFECTIVE IS UNKNOWN. I AM CONCERNED THAT SOMEONE COULD REACH IN THE REAR OF THE ENCLAVE TO GRA... Read more
Incident date: Jun 12, 2013
BRIGHT LIGHTS WON'T STAY ON.
Incident date: Nov 20, 2018
WHEN FIRST STARTING OUT, THE BRAKES STOP SHORT. I HAVE TO BRAKE 3 TIMES SOMEWHERE SAFE IN ORDER TO NOT STOP SHORT IN FRONT OF ANOTHER VEHICLE BY ACCIDENT. I HAD THEM INSPECTED AND THE SERVICE CENTER SAID THEY WERE FINE, THAT'S JUST THE WAY THEY ARE. I FEEL THIS IS A SAFETY HAZARD BECAUSE IT STOPS SHORT, WHETHER I WANT TO OR NOT. IT HAPPENS WHETHER IT IS RAINING OR NOT, BUT ESPECIALLY DURING RA... Read more
Incident date: Nov 16, 2018
THE DEFROSTERS NEVER WORKED PROPERLY. IT SEEMS MOISTURE IS BEING BROUGHT IN FROM OUTSIDE AND FOGGING UP THE WINDSHIELD. THE VEHICLES POOR DEFROSTERS BECAME A SAFETY ISSUE WHEN DRIVING THRU THE LAST SNOW STORM. VISIBILITY WAS EXTREMELY POOR. I HAD TO LEAN OVER AND PEAK THRU THE BOTTOM OF THE WINDSHIELD NEAR THE BOTTOM TO GET MINIMAL SIGHT. LIKE I SAID, IT WAS ALWAYS AN ISSUE, BUT WHEN YOU REAL... Read more
Incident date: Nov 16, 2018
TL* THE CONTACT OWNS A 2014 BUICK VERANO. WHILE THE VEHICLE WAS AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO COULTER BUICK (7780 S AUTOPLEX LOOP, TEMPE, AZ 85284, (480) 666-7397) WHERE THE CONTACT WAS ADVISED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE MANUFACT... Read more
Incident date: Nov 9, 2018
A PIECE TO THE FUSE BOX UNDER BACK SEAT HAS MELTED INSIDE OF THE FUSE BOX, WHICH HAS CAUSED THE CAR NOT TO START. THE VEHICLE IS NOW IN FRONT OF MY HOME, SITTING. BUICK HAS NO RECALL BUT YET THIS KEEPS HAPPENING.
Incident date: Apr 1, 2016
TAKATA RECALL.. ALL OF MY WARNING DASH LIGHTS ARE ON AT TIMES OR THE WHOLE DASH, RADIO AND EVERYTHING GO OUT THEN COMES BACK, THE IGNITION HAS BEEN PAUSING BEFORE IT TURNS OVER, THE FRONT END OF THE CAR RATTLES, ABS, T/C AND AIR BAGS WARNING LIGHTS ARE ALMOST ALWAYS ON.. I HAVE REPLACED 1000.00S OF DOLLARS TO FIX THE PROBLEM AND NOTHING CHANGES. I HAVE REPLACED THE WHEEL HUBS, IGNITION MODULE, ... Read more
Incident date: Apr 1, 2016
TAKATA RECALL.. ALL OF MY WARNING DASH LIGHTS ARE ON AT TIMES OR THE WHOLE DASH, RADIO AND EVERYTHING GO OUT THEN COMES BACK, THE IGNITION HAS BEEN PAUSING BEFORE IT TURNS OVER, THE FRONT END OF THE CAR RATTLES, ABS, T/C AND AIR BAGS WARNING LIGHTS ARE ALMOST ALWAYS ON.. I HAVE REPLACED 1000.00S OF DOLLARS TO FIX THE PROBLEM AND NOTHING CHANGES. I HAVE REPLACED THE WHEEL HUBS, IGNITION MODULE, ... Read more
Incident date: Apr 1, 2016
TAKATA RECALL.. ALL OF MY WARNING DASH LIGHTS ARE ON AT TIMES OR THE WHOLE DASH, RADIO AND EVERYTHING GO OUT THEN COMES BACK, THE IGNITION HAS BEEN PAUSING BEFORE IT TURNS OVER, THE FRONT END OF THE CAR RATTLES, ABS, T/C AND AIR BAGS WARNING LIGHTS ARE ALMOST ALWAYS ON.. I HAVE REPLACED 1000.00S OF DOLLARS TO FIX THE PROBLEM AND NOTHING CHANGES. I HAVE REPLACED THE WHEEL HUBS, IGNITION MODULE, ... Read more
Incident date: Nov 14, 2018
MY CAR WAS IN DRIVING MODE ON THE ROAD IN NEWARK CALIFORNIA AND SPEED LIMIT 35 MPH ALL OF THE SUDDEN MY CAR WITHOUT WARNING WITHOUT ANY ISSUES PRIOR TO THIS JUST STOPPED LOCKED UP BRAKES LOCKED UP STEERING WHEEL CAR STILL RUNNING BUT WON'T LET ME ACCELERATE CAR RADIOS ON TOAST ON MY BATTERY JUST EVERYTHING LOCKED UP OUT OF NOWHERE NO WARNING SIGNS SCARE THE HECK OUT OF ME I JUST HAD TO LET IT KEEP... Read more
Incident date: Nov 14, 2018
MY CAR WAS IN DRIVING MODE ON THE ROAD IN NEWARK CALIFORNIA AND SPEED LIMIT 35 MPH ALL OF THE SUDDEN MY CAR WITHOUT WARNING WITHOUT ANY ISSUES PRIOR TO THIS JUST STOPPED LOCKED UP BRAKES LOCKED UP STEERING WHEEL CAR STILL RUNNING BUT WON'T LET ME ACCELERATE CAR RADIOS ON TOAST ON MY BATTERY JUST EVERYTHING LOCKED UP OUT OF NOWHERE NO WARNING SIGNS SCARE THE HECK OUT OF ME I JUST HAD TO LET IT KEEP... Read more
Incident date: Nov 14, 2018
MY CAR WAS IN DRIVING MODE ON THE ROAD IN NEWARK CALIFORNIA AND SPEED LIMIT 35 MPH ALL OF THE SUDDEN MY CAR WITHOUT WARNING WITHOUT ANY ISSUES PRIOR TO THIS JUST STOPPED LOCKED UP BRAKES LOCKED UP STEERING WHEEL CAR STILL RUNNING BUT WON'T LET ME ACCELERATE CAR RADIOS ON TOAST ON MY BATTERY JUST EVERYTHING LOCKED UP OUT OF NOWHERE NO WARNING SIGNS SCARE THE HECK OUT OF ME I JUST HAD TO LET IT KEEP... Read more
Incident date: Nov 16, 2018
EXTREME OIL CONSUMPTION WITHOUT WARNING. OIL LEVEL WAS STILL AT 60% AND OIL CHANGE WAS NOT YET INDICATED BY THE MILEAGE. I NOTICED THE ENGINE WAS RUNNING ROUGHLY AND TOOK THE CAR TO MY MECHANIC. THE DIPSTICK WAS DRY.
Incident date: Apr 20, 2018
VEHICLE STALLS UNEXPECTEDLY WHILE DRIVING AND WHILE IT'S JUST SITTING. THERE IS ABSOLUTELY NO WARNING SIGN AS TO WHEN THIS WILL HAPPEN. IT'S STALLED ON ME WHILE DRIVING IN ALL WEATHER CONDITIONS AND AT DIFFERENT SPEEDS. THE ENGINE JUST QUITS. SOMETIMES IT WILL RESTART AFTER A SHORT WHILE, AND AT OTHER TIMES IT'S HAD TO BE TOWED. WE'VE HAD IT TO DIFFERENT DEALERS AND MECHANICS AND NO ONE CAN FIGURE... Read more