Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 28,307 complaints for BUICK

BUICK ENCLAVE (2012) - ELECTRICAL SYSTEM Dec 18, 2018
Incident date: Dec 18, 2018
POWER LIFTGATE MOTOR IS NOT WORKING. WHEN THE LIFTGATE WAS OPENED MANUALLY AFTER THE POWER LIFT DID NOT WORK A LOUD CLANKING ENSUED.
BUICK REGAL (2004) - ELECTRICAL SYSTEM Dec 18, 2018
Incident date: Nov 18, 2018
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT STATED THAT THE ENGINE WOULD SHUT OFF WHILE THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS ABLE TO RESTART BY USING THE KEY FOB, BUT WOULD SHUT BACK OFF WHEN THE KEY WAS INSERTED IN THE IGNITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT A FAILURE WAS NOT FOUND. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHIC... Read more
BUICK REGAL (2004) - ENGINE Dec 18, 2018
Incident date: Nov 18, 2018
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT STATED THAT THE ENGINE WOULD SHUT OFF WHILE THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS ABLE TO RESTART BY USING THE KEY FOB, BUT WOULD SHUT BACK OFF WHEN THE KEY WAS INSERTED IN THE IGNITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT A FAILURE WAS NOT FOUND. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHIC... Read more
BUICK REGAL (2012) - ENGINE Dec 18, 2018
Incident date: Nov 13, 2018
AT ROUTINE OIL CHANGE APPOINTMENT (71000 MILES) PLUS MY CONCERN TO CHECK OUT A NOISE DURING COLD STARTUPS, BUICK DEALERSHIP TECH NOTED NO OIL ON DIPSTICK. THEY RECOMMENDED OIL CONSUMPTION TEST, DISCUSSED POSSIBLE NEED TO REPLACE PISTONS @ $3200 AND TOLD ME TO RETURN IN 1000 MILES TO REASSESS. ON LEAVING THE DEALERSHIP, MY CHECK ENGINE LIGHT WAS LIT (NO WARNINGS/LIGHTS/ DRIVING PERFORMANCE ISSUES ... Read more
BUICK VERANO (2012) - ENGINE Dec 17, 2018
Incident date: Oct 1, 2018
TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE CONTACT WAS ABLE TO PUSH THE START ENGINE BUTTON AND REGAIN NORMAL FUNCTION. ALSO, THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PATRICK BUICK GMC & USED CAR SUPERCENTER (4700 W HENRIETTA ROAD, HENRIETTA, NY 14467, (585) 359-2200). THE DEALER PERFORMED A DIAG... Read more
BUICK REGAL (2016) - ELECTRONIC STABILITY CONTROL (ESC) Dec 17, 2018
Incident date: Sep 5, 2018
I WAS DRIVING DOWN THE HIGHWAY IN TEXAS, AND WAS IN THE PROCESS OF CHANGING LANES TO THE LEFT AND ACCELERATING WHEN ALL OF A SUDDEN MY VEHICLE COMPLETELY LOST POWER AND WOULD NOT GO INTO GEAR. MY TRANSMISSION LIGHT IMMEDIATELY CAME ON. THE PSL WAS 70 AND THANKFULLY I WAS ABLE TO MOVE BACK INTO THE RIGHT LANE AND NAVIGATE TO THE SHOULDER WITHOUT GETTING HIT. I EVENTUALLY COASTED OFF THE HWY AND HAD... Read more
BUICK REGAL (2016) - POWER TRAIN Dec 17, 2018
Incident date: Sep 5, 2018
I WAS DRIVING DOWN THE HIGHWAY IN TEXAS, AND WAS IN THE PROCESS OF CHANGING LANES TO THE LEFT AND ACCELERATING WHEN ALL OF A SUDDEN MY VEHICLE COMPLETELY LOST POWER AND WOULD NOT GO INTO GEAR. MY TRANSMISSION LIGHT IMMEDIATELY CAME ON. THE PSL WAS 70 AND THANKFULLY I WAS ABLE TO MOVE BACK INTO THE RIGHT LANE AND NAVIGATE TO THE SHOULDER WITHOUT GETTING HIT. I EVENTUALLY COASTED OFF THE HWY AND HAD... Read more
BUICK LACROSSE (2009) - ELECTRICAL SYSTEM Dec 14, 2018
Incident date: Dec 14, 2018
WAS DRIVING DOWN ROAD GOT TO MY DESTINATION PARKED IT AND WHEN I CAME OUT IT WOULD NOT START FOUND A BURNT FUEL PUMP RELAY CHANGED IT AND DROVE IT HOME. 20 MIN LATER I DROVE IT AGAIN AND MADE IT 2 MILES SAME THING HAPPENED TO RELAY ONLY WHEN I WAS DRIVING IT.
BUICK LACROSSE (2009) - FUEL/PROPULSION SYSTEM Dec 14, 2018
Incident date: Dec 14, 2018
WAS DRIVING DOWN ROAD GOT TO MY DESTINATION PARKED IT AND WHEN I CAME OUT IT WOULD NOT START FOUND A BURNT FUEL PUMP RELAY CHANGED IT AND DROVE IT HOME. 20 MIN LATER I DROVE IT AGAIN AND MADE IT 2 MILES SAME THING HAPPENED TO RELAY ONLY WHEN I WAS DRIVING IT.
BUICK ENCLAVE (2015) - SERVICE BRAKES Dec 12, 2018
Incident date: Jul 18, 2017
TUESDAY, 7/18/2017. I WAS COMING OVER A SMALL DECLINE ON LOCAL ROAD IN EAST BRUNSWICK, NJ. I APPLIED THE BRAKES AND CAME UPON THE TRAFFICS LIGHT AND TRAFFICS AHEAD AND THE VEHICLE SHOT FOREWORD. APPLYING THE BREAKS HAD NO EFFECT. IN FACT THE CAR APPEARED TO ACCELERATE. I DID NOT HAVE ENOUGH TIME TO AVOID HITTING THE VEHICLE IN FRONT OF ME WHICH CAUSED THAT VECHILE TO HIT ANOTHER. MY VEHICLE AC... Read more
Crash 2 injured
BUICK ENCLAVE (2015) - VEHICLE SPEED CONTROL Dec 12, 2018
Incident date: Jul 18, 2017
TUESDAY, 7/18/2017. I WAS COMING OVER A SMALL DECLINE ON LOCAL ROAD IN EAST BRUNSWICK, NJ. I APPLIED THE BRAKES AND CAME UPON THE TRAFFICS LIGHT AND TRAFFICS AHEAD AND THE VEHICLE SHOT FOREWORD. APPLYING THE BREAKS HAD NO EFFECT. IN FACT THE CAR APPEARED TO ACCELERATE. I DID NOT HAVE ENOUGH TIME TO AVOID HITTING THE VEHICLE IN FRONT OF ME WHICH CAUSED THAT VECHILE TO HIT ANOTHER. MY VEHICLE AC... Read more
Crash 2 injured
BUICK ENCLAVE (2013) - ELECTRONIC STABILITY CONTROL (ESC) Dec 12, 2018
Incident date: Dec 11, 2018
THE CAR STARTED DYING WHETHER I'M ON THE HIGHWAY GOING 65 OR STOPPED OR ACCELERATING...SO MANY DIFFERENT CIRCUMSTANCES.. THE CAR WILL BE GOING ALONG FINE AND ALL OF A SUDDEN IT SAYS TRACTION CONTROL OFF, SERVICE STABILITRAK SYSTEM, ENGINE POWER REDUCED AND THEN IT DIES...IT DOES ALL OF THIS IN A MATTER OF 3 SECONDS THEN I'M LEFT TRYING TO STEER WITH NO POWER STEERING. THIS HAS HAPPENED PROBABLY 35... Read more
BUICK ENCLAVE (2013) - ENGINE Dec 12, 2018
Incident date: Dec 11, 2018
THE CAR STARTED DYING WHETHER I'M ON THE HIGHWAY GOING 65 OR STOPPED OR ACCELERATING...SO MANY DIFFERENT CIRCUMSTANCES.. THE CAR WILL BE GOING ALONG FINE AND ALL OF A SUDDEN IT SAYS TRACTION CONTROL OFF, SERVICE STABILITRAK SYSTEM, ENGINE POWER REDUCED AND THEN IT DIES...IT DOES ALL OF THIS IN A MATTER OF 3 SECONDS THEN I'M LEFT TRYING TO STEER WITH NO POWER STEERING. THIS HAS HAPPENED PROBABLY 35... Read more
BUICK ENCLAVE (2013) - FUEL/PROPULSION SYSTEM Dec 12, 2018
Incident date: Dec 11, 2018
THE CAR STARTED DYING WHETHER I'M ON THE HIGHWAY GOING 65 OR STOPPED OR ACCELERATING...SO MANY DIFFERENT CIRCUMSTANCES.. THE CAR WILL BE GOING ALONG FINE AND ALL OF A SUDDEN IT SAYS TRACTION CONTROL OFF, SERVICE STABILITRAK SYSTEM, ENGINE POWER REDUCED AND THEN IT DIES...IT DOES ALL OF THIS IN A MATTER OF 3 SECONDS THEN I'M LEFT TRYING TO STEER WITH NO POWER STEERING. THIS HAS HAPPENED PROBABLY 35... Read more
BUICK ENCLAVE (2013) - UNKNOWN OR OTHER Dec 12, 2018
Incident date: May 30, 2018
SIDE OBJECT DETECTION MODULE HAS AN INTERNAL OPEN SIGNAL. REPLACEMENT COST EXCEEDS $500.00. ODOMETER READING AT TIME OF DETECTION WAS 83,218 MILES. VEHICLE WAS/IS IN MOTION.
BUICK LUCERNE (2008) - FUEL/PROPULSION SYSTEM Dec 12, 2018
Incident date: Dec 7, 2018
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. ON SEVERAL OCCASIONS, THE FUEL PUMP RELAY BECAME OVERHEATED AND MELTED. THE CONTACT WAS CONCERNED THAT A FIRE COULD OCCUR DUE TO THE PLACEMENT OF THE RELAY. THE CONTACT WAS ABLE TO REMOVE AND REPLACE THE FUEL PUMP RELAY; HOWEVER, THE FAILURE RECURRED. AN UNKNOWN DEALER WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTI... Read more
Fire
BUICK ENCLAVE (2014) - ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS Dec 11, 2018
Incident date: Dec 8, 2018
TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT HAD TO PULL THE VEHICLE OVER TO THE SHOULDER OF THE INTERSTATE. THE CONTACT STATED THAT THE FAILURE OCCURRED AT ANY GIVEN TIME. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS TERMINAL TENSION AND CORROSION ON THE FUSE B... Read more
BUICK ENCLAVE (2014) - ENGINE Dec 11, 2018
Incident date: Dec 8, 2018
TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT HAD TO PULL THE VEHICLE OVER TO THE SHOULDER OF THE INTERSTATE. THE CONTACT STATED THAT THE FAILURE OCCURRED AT ANY GIVEN TIME. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS TERMINAL TENSION AND CORROSION ON THE FUSE B... Read more
BUICK RAINIER (2006) - VISIBILITY/WIPER Dec 11, 2018
Incident date: Dec 6, 2018
MY WIPERS COME ON STEADY AND STARTS MY WINDSHEILD WASHER FLUID TO COME OUT. I PUT THEM IN A DELAYED SETTING AND THEY STILL COME ON FULL FORCE. I CANNOT FIND THE PROBLEM ANYWHERE AND HAVE SMELT LIKE SOMETHING IS BURNING.
BUICK RAINIER (2006) - UNKNOWN OR OTHER Dec 11, 2018
Incident date: Dec 6, 2018
MY WIPERS COME ON STEADY AND STARTS MY WINDSHEILD WASHER FLUID TO COME OUT. I PUT THEM IN A DELAYED SETTING AND THEY STILL COME ON FULL FORCE. I CANNOT FIND THE PROBLEM ANYWHERE AND HAVE SMELT LIKE SOMETHING IS BURNING.
BUICK ENCLAVE (2011) - ENGINE Dec 11, 2018
Incident date: Dec 1, 2018
I WAS DRIVING DOWN THE HIGHWAY AND ALL OF SUDDEN THE VEHICLE JERK BACK HARD AND I LOSS POWER AND STABILIZE SYSTEM SHUT DOWN AND COULD DRIVE NO MORE THAN 20 MILE AN HOUR. IT GOTTEN WORST THAT MY TRUCK IS JERKING AND SHAKING.
BUICK ENCLAVE (2011) - POWER TRAIN Dec 11, 2018
Incident date: Dec 1, 2018
I WAS DRIVING DOWN THE HIGHWAY AND ALL OF SUDDEN THE VEHICLE JERK BACK HARD AND I LOSS POWER AND STABILIZE SYSTEM SHUT DOWN AND COULD DRIVE NO MORE THAN 20 MILE AN HOUR. IT GOTTEN WORST THAT MY TRUCK IS JERKING AND SHAKING.
BUICK ENCLAVE (2011) - VEHICLE SPEED CONTROL Dec 11, 2018
Incident date: Dec 1, 2018
I WAS DRIVING DOWN THE HIGHWAY AND ALL OF SUDDEN THE VEHICLE JERK BACK HARD AND I LOSS POWER AND STABILIZE SYSTEM SHUT DOWN AND COULD DRIVE NO MORE THAN 20 MILE AN HOUR. IT GOTTEN WORST THAT MY TRUCK IS JERKING AND SHAKING.
BUICK LACROSSE (2018) - ENGINE Dec 10, 2018
Incident date: Jan 2, 2018
IF STOPPED UPHILL AND THE AUTO STOP ACTIVATES, WHEN YOU RELEASE THE BRAKE THE CAR CAN ROLL BACK, AND THE WAY PEOPLE STOP ON TOP OF YOU THESE DAYS YOUR CAR CAN ROLL BACK INTO THEM AND YOU HAVE TO REPAIR THEIR CAR. PLUS IT ACTUALLY TAKES MORE GAS THAN MY V8 2016 GMC SIERRA THAT DOESN'T STOP WHEN TRAVELING FROM MY FUELING LOCATION TO MY HOME, PER THE CARS OWN COMPUTER SYSTEM
BUICK CENTURY (2004) - SERVICE BRAKES Dec 9, 2018
Incident date: Dec 1, 2018
BRAKE LINE FAILED ON REAR BRAKES. LOST ALL FLUID IN MOTION ON HIGHWAY RUST ON BRAKE LINES
BUICK ROADMASTER (1996) - STRUCTURE:BODY Dec 8, 2018
Incident date: May 25, 2018
I WAS ON THE WAY HOME THE CAR STARTED TO MAKE A GRINDING TYPE OF NOISE AS WELL AS A BOUNCE AND CAME TO A STOP A A RED LIGHT TO TURN LEFT AND AS I WAS TURNING LEFT MY RIGHT FRONT TIRE FELL OFF BOUNCING AWAY BENT MY FRONT PASSENGER FENDER AS WELL AS TRIM I HAD TO PAY A TOW TRUCK $150 TO TAKE MY CAR TO MY HOUSE TO FIX ALL 5 WHEEL STUDS ALSO WHEN I BOUGHT THE CAR THE SEAT BELT DOESN'T CLICK TO STAY IN... Read more
BUICK ROADMASTER (1996) - SUSPENSION Dec 8, 2018
Incident date: May 25, 2018
I WAS ON THE WAY HOME THE CAR STARTED TO MAKE A GRINDING TYPE OF NOISE AS WELL AS A BOUNCE AND CAME TO A STOP A A RED LIGHT TO TURN LEFT AND AS I WAS TURNING LEFT MY RIGHT FRONT TIRE FELL OFF BOUNCING AWAY BENT MY FRONT PASSENGER FENDER AS WELL AS TRIM I HAD TO PAY A TOW TRUCK $150 TO TAKE MY CAR TO MY HOUSE TO FIX ALL 5 WHEEL STUDS ALSO WHEN I BOUGHT THE CAR THE SEAT BELT DOESN'T CLICK TO STAY IN... Read more
BUICK ROADMASTER (1996) - WHEELS Dec 8, 2018
Incident date: May 25, 2018
I WAS ON THE WAY HOME THE CAR STARTED TO MAKE A GRINDING TYPE OF NOISE AS WELL AS A BOUNCE AND CAME TO A STOP A A RED LIGHT TO TURN LEFT AND AS I WAS TURNING LEFT MY RIGHT FRONT TIRE FELL OFF BOUNCING AWAY BENT MY FRONT PASSENGER FENDER AS WELL AS TRIM I HAD TO PAY A TOW TRUCK $150 TO TAKE MY CAR TO MY HOUSE TO FIX ALL 5 WHEEL STUDS ALSO WHEN I BOUGHT THE CAR THE SEAT BELT DOESN'T CLICK TO STAY IN... Read more
BUICK LUCERNE (2008) - ELECTRICAL SYSTEM Dec 8, 2018
Incident date: Nov 29, 2018
"TAKATA RECALL"RELAY TO FUEL PUMP IN FUSE BOX UNDER DRIVERS SIDE REAR SEAT. KEEPS MELTING (RELAY AND FUSE BOX) LEAVING AN ELECTRICAL FIRE SMELL IN CAR. THIS IS THE 2ND BOX AND FUEL PUMP TO BE REPLACEED IN LESS THAN 2 YEARS.
BUICK LUCERNE (2008) - FUEL/PROPULSION SYSTEM Dec 8, 2018
Incident date: Nov 29, 2018
"TAKATA RECALL"RELAY TO FUEL PUMP IN FUSE BOX UNDER DRIVERS SIDE REAR SEAT. KEEPS MELTING (RELAY AND FUSE BOX) LEAVING AN ELECTRICAL FIRE SMELL IN CAR. THIS IS THE 2ND BOX AND FUEL PUMP TO BE REPLACEED IN LESS THAN 2 YEARS.
BUICK LUCERNE (2008) - SEATS Dec 8, 2018
Incident date: Nov 29, 2018
"TAKATA RECALL"RELAY TO FUEL PUMP IN FUSE BOX UNDER DRIVERS SIDE REAR SEAT. KEEPS MELTING (RELAY AND FUSE BOX) LEAVING AN ELECTRICAL FIRE SMELL IN CAR. THIS IS THE 2ND BOX AND FUEL PUMP TO BE REPLACEED IN LESS THAN 2 YEARS.
BUICK LACROSSE (2014) - AIR BAGS Dec 8, 2018
Incident date: Nov 11, 2018
REAR ENDED IN AN ACCIDENT & MY AIR BAGS DID NOT DEPLOY
Crash
BUICK ENVISION (2017) - STRUCTURE:BODY Dec 7, 2018
Incident date: Nov 2, 2018
WHEN VEHICLE DOES AUTOMATIC SOFTWARE UPDATES FROM GM, IT "BLOWS UP" THE PERSONALIZATION MENU. I AM IN PHYSICAL THERAPY NOW FROM CAR SEAT THAT AUTOMATICALLY WENT TO POSITION 1 WHEN I OPENED CAR DOOR. EASY EXIT HAD BEEN TURNED ON BY UPDATE. I HAD IT TURNED OFF BECAUSE IT NEVER WORKED RIGHT WITH MEMORY SEATS. NOW AFTER ANOTHER UPDATE AND MENU WAS SKEWED AGAIN. EASY EXIT TURNED BACK ON AS WELL AS SEAT... Read more
BUICK ENVISION (2017) - ELECTRICAL SYSTEM Dec 7, 2018
Incident date: Nov 2, 2018
WHEN VEHICLE DOES AUTOMATIC SOFTWARE UPDATES FROM GM, IT "BLOWS UP" THE PERSONALIZATION MENU. I AM IN PHYSICAL THERAPY NOW FROM CAR SEAT THAT AUTOMATICALLY WENT TO POSITION 1 WHEN I OPENED CAR DOOR. EASY EXIT HAD BEEN TURNED ON BY UPDATE. I HAD IT TURNED OFF BECAUSE IT NEVER WORKED RIGHT WITH MEMORY SEATS. NOW AFTER ANOTHER UPDATE AND MENU WAS SKEWED AGAIN. EASY EXIT TURNED BACK ON AS WELL AS SEAT... Read more
BUICK ENVISION (2017) - SEATS Dec 7, 2018
Incident date: Nov 2, 2018
WHEN VEHICLE DOES AUTOMATIC SOFTWARE UPDATES FROM GM, IT "BLOWS UP" THE PERSONALIZATION MENU. I AM IN PHYSICAL THERAPY NOW FROM CAR SEAT THAT AUTOMATICALLY WENT TO POSITION 1 WHEN I OPENED CAR DOOR. EASY EXIT HAD BEEN TURNED ON BY UPDATE. I HAD IT TURNED OFF BECAUSE IT NEVER WORKED RIGHT WITH MEMORY SEATS. NOW AFTER ANOTHER UPDATE AND MENU WAS SKEWED AGAIN. EASY EXIT TURNED BACK ON AS WELL AS SEAT... Read more
BUICK LESABRE (2002) - STRUCTURE:BODY Dec 6, 2018
Incident date: Oct 13, 2018
WAS DRIVING AND AS I PULLED TO REDLIGHT VEHICLE SMELLED OF GAS BUT BURST INTO FLAMES FROM THE MOTOR
Fire
BUICK LESABRE (2002) - ENGINE Dec 6, 2018
Incident date: Oct 13, 2018
WAS DRIVING AND AS I PULLED TO REDLIGHT VEHICLE SMELLED OF GAS BUT BURST INTO FLAMES FROM THE MOTOR
Fire
BUICK LESABRE (2002) - FUEL/PROPULSION SYSTEM Dec 6, 2018
Incident date: Oct 13, 2018
WAS DRIVING AND AS I PULLED TO REDLIGHT VEHICLE SMELLED OF GAS BUT BURST INTO FLAMES FROM THE MOTOR
Fire
BUICK ENCLAVE (2008) - STEERING Dec 6, 2018
Incident date: Dec 1, 2018
THE POWER STERRING PUMP AND RACK PIONION IS OUT AND NEEDS BOTH FRONT AND LOWER CONTROL ARMS NEED TO BE REPLACE CANNOT TURN THE STEERING WHEEL WHILE RAN INTO A PARK VEHICLE NOW I AM BEING SUED
Crash
BUICK ENCLAVE (2008) - SUSPENSION Dec 6, 2018
Incident date: Dec 1, 2018
THE POWER STERRING PUMP AND RACK PIONION IS OUT AND NEEDS BOTH FRONT AND LOWER CONTROL ARMS NEED TO BE REPLACE CANNOT TURN THE STEERING WHEEL WHILE RAN INTO A PARK VEHICLE NOW I AM BEING SUED
Crash
BUICK ENVISION (2019) - SERVICE BRAKES Dec 5, 2018
Incident date: Sep 23, 2018
WHILE DRIVING THE VEHICLE, THE SERVICE "BRAKE ASSIST" LIGHT CAME ON. I PUT MY FOOT ON THE BRAKE AND HAD NO BRAKES, THEN HAD LIMITED BRAKES WHEN SLOWLY PUMPING THEN PEDAL WENT TO THE FLOOR. THAT WARNING WENT OFF AND THE MALFUNCTION INDICATOR LAMP CAME ON. I THEN HAD ABOUT 85% BRAKES.THIS HAS HAPPENED THREE TIMES. THE DEALER AND GM CANNOT FIND THE PROBLEM. THE FIRST TIME I WAS ON A HIGHWAY. TH... Read more
BUICK LUCERNE (2008) - ELECTRICAL SYSTEM Dec 4, 2018
Incident date: Dec 2, 2018
MY BATTERY IS LOCATED UNDER THE BACK SEAT AND CAUGHT FLAMES YESTERDAY WITH MY SMALL CHILDREN IN THE BACK. I DONT UNDERSTAND WHY U WOULD PUT A BATTERY UNDER A PASSENGER SEAT WHERE PEOPLE SIT ON TOP OF WITH FABRIC
Fire
BUICK LUCERNE (2008) - SEATS Dec 4, 2018
Incident date: Dec 2, 2018
MY BATTERY IS LOCATED UNDER THE BACK SEAT AND CAUGHT FLAMES YESTERDAY WITH MY SMALL CHILDREN IN THE BACK. I DONT UNDERSTAND WHY U WOULD PUT A BATTERY UNDER A PASSENGER SEAT WHERE PEOPLE SIT ON TOP OF WITH FABRIC
Fire
BUICK LUCERNE (2008) - UNKNOWN OR OTHER Dec 4, 2018
Incident date: Dec 2, 2018
MY BATTERY IS LOCATED UNDER THE BACK SEAT AND CAUGHT FLAMES YESTERDAY WITH MY SMALL CHILDREN IN THE BACK. I DONT UNDERSTAND WHY U WOULD PUT A BATTERY UNDER A PASSENGER SEAT WHERE PEOPLE SIT ON TOP OF WITH FABRIC
Fire
BUICK REGAL (2011) - ELECTRICAL SYSTEM Dec 4, 2018
Incident date: Dec 3, 2018
WHILE DRIVING ON THE HIGHWAY AT 70 MILES PER HOUR, CAR COMPLETELY SHUT OFF. LOSS OF ENGINE POWER AND CAR WOULD NOT RESTART. PRIOR TO THAT, ENTINE CAR SHOOK VIOLENTLY RIGHT BEFORE THE SHUT DOWN. I WAS DRIVING ON AN INTERSTATE WITH LIGHT TRAFFIC. CAR IS EXTREMELY UNSAFE.
BUICK REGAL (2011) - ENGINE Dec 4, 2018
Incident date: Dec 3, 2018
WHILE DRIVING ON THE HIGHWAY AT 70 MILES PER HOUR, CAR COMPLETELY SHUT OFF. LOSS OF ENGINE POWER AND CAR WOULD NOT RESTART. PRIOR TO THAT, ENTINE CAR SHOOK VIOLENTLY RIGHT BEFORE THE SHUT DOWN. I WAS DRIVING ON AN INTERSTATE WITH LIGHT TRAFFIC. CAR IS EXTREMELY UNSAFE.
BUICK ENCLAVE (2008) - AIR BAGS Dec 4, 2018
Incident date: Dec 2, 2018
WENT TO GET OUT OF THE VEHICLE FROM DRIVER SIDE AND THE DOOR WOULDNT OPEN. YOU CAN PULL THE DOOR HANDLE BACK BUT DOOR WILL NOT OPEN. DOOR WILL OPEN FROM THE OUTSIDE. ALSO, THE PASSENGER SIDE AIR BAG NOTIFICATION COMES ON FOR A WHILE BUT THEN WILL GO OFF PERIODICALLY. WHEN YOU START THE VEHICLE IT WILL SAY "SERVICE AIR BAG" (PICTURE ATTACHED).
BUICK ENCLAVE (2008) - STRUCTURE:BODY Dec 4, 2018
Incident date: Dec 2, 2018
WENT TO GET OUT OF THE VEHICLE FROM DRIVER SIDE AND THE DOOR WOULDNT OPEN. YOU CAN PULL THE DOOR HANDLE BACK BUT DOOR WILL NOT OPEN. DOOR WILL OPEN FROM THE OUTSIDE. ALSO, THE PASSENGER SIDE AIR BAG NOTIFICATION COMES ON FOR A WHILE BUT THEN WILL GO OFF PERIODICALLY. WHEN YOU START THE VEHICLE IT WILL SAY "SERVICE AIR BAG" (PICTURE ATTACHED).
BUICK VERANO (2014) - ELECTRICAL SYSTEM Dec 4, 2018
Incident date: Dec 1, 2018
MY CAR STOPS EVERYTIME I STOP OR WHEN I PUT IT IN REVERSE AND MY CHECK ENGINE LIGHT IT ON.
BUICK VERANO (2014) - ENGINE Dec 4, 2018
Incident date: Dec 1, 2018
MY CAR STOPS EVERYTIME I STOP OR WHEN I PUT IT IN REVERSE AND MY CHECK ENGINE LIGHT IT ON.
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