Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: Jan 12, 2026
This is a plug-in hybrid vehicle. Twice now the car has powered on but would not go into gear or move. Selecting drive did nothing and pressing the accelerator had no effect, leaving the vehicle completely immobile. In both instances I was left stranded and had to have the vehicle towed (once on 10/10/25 and again on 11/11/25). This did not happen while driving in traffic, but it created a safety ... Read more
Incident date: Jan 8, 2026
The car has been burning oil for about two years . Noticed when my oil was changed by my mechanic , he told me oil level was about a quart low . Since that time I have had to add oil every 1000 miles . Approximately 4 quarts between oil changes , which I have done every 5 to 6 thousand miles . I have read that many other people have had same problem. This is a 2020 Tucson, Unlimited Model . Which ... Read more
Incident date: Dec 15, 2025
Bronco wire corrosion cross traffic refers to a known issue where wiring under the rear bumper, often for the blind spot/cross-traffic sensors, chafes, frays, and corrodes, causing system faults and failures, sometimes due to design flaws or environmental exposure to salt, requiring inspection and repair of the harness. This problem triggers error messages like "Cross Traffic System/Blind Spot Sys... Read more
Incident date: Dec 15, 2025
My Tahoe 2021 RST has been leaking what smells like diesel. This goes all the way back only months after I bought it new. This came and went sometimes once a week sometimes once a month. And for the next few years many months I could smell it but no leaks but in the last 10 days the diesel leak has been massive. It leaks from under the engine and if the hood is opened the diesel leak is all over t... Read more
Incident date: Dec 15, 2025
Ram needs to look int the abs faliure on 1500 modals just like 2500 and 3500 modals , my abs appears to be failing as well just as the some symptoms for 2500 and others
Incident date: Jul 16, 2025
According to my mechanic there is the low end bearing noise and bearing chirp that indicates it lost oil pressure due to internal components and a damaged engine. recommends replacing the engine. He said because of the recall there are no remanufactured engines available. Computer diagnostics showed code P0303 #3 cylinder misfire. He believes this has to do with recall 23V-751or RQ24-013. No r... Read more
Incident date: Jul 16, 2025
I have been saying that my vehicle is a safety hazard since April 2022. I have had it to the dealer 4x since then in addition to opening up several cases with Inifiniti Customer Service, but nobody has been able to protect my family and I and remedy the situation. At times the vehicle will not accelerate even when I push the gas all the way down. Then it will kick in and surge forward. I also ... Read more
Incident date: Jan 10, 2026
The contact owns a 2024 Jeep Wrangler. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the i... Read more
Incident date: Jan 10, 2026
This is to bring attention to the hazards associated with the LED car lights in new cars. You must be aware of complaints that these car headlights are beyond too bright and pose risk to drivers at night. I specifically try not to drive at night because of this hazard. These light are blinding when viewed from oncoming traffic. This is a hazard and must be addressed.
Incident date: Jun 13, 2025
The contact owns a 2023 Toyota Tundra. The contact received notifications of NHTSA Campaign Numbers: 25V322000 (EXTERIOR LIGHTING) and 25V767000 (ENGINE AND ENGINE COOLING); however, the parts to do the recall repairs were unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time ... Read more
Incident date: Jan 13, 2026
Engine shut off while driving on the highway. I was able to pull over onto the emergency lane. Headlights went off (night driving) along with the heated seat and steering wheel, but the radio remained on. After stopping I notice the emergency park break was on. Once I shut the off the emergency brake I was able to resume driving. The dealership was not able to duplicate or find the problem. They h... Read more
Incident date: Dec 19, 2025
My father's Honda CRV, which I was driving, suffered a computer reset due to a low voltage drop. This was, in turn, due to a failing fuel injector. The computer reset disabled many safety systems and core systems, including the parking brake (which is electronic), as well as adaptive cruise control, the tire monitoring system and blind spot sensors, tire inflation warning, hill start feature, an... Read more
Incident date: Dec 19, 2025
My father's Honda CRV, which I was driving, suffered a computer reset due to a low voltage drop. This was, in turn, due to a failing fuel injector. The computer reset disabled many safety systems and core systems, including the parking brake (which is electronic), as well as adaptive cruise control, the tire monitoring system and blind spot sensors, tire inflation warning, hill start feature, an... Read more
Incident date: Dec 30, 2025
The headlights are too bright and I get "brighted" not stop.
Incident date: Jan 1, 2026
My vehicle was consuming what I thought was a good bit of oil, I had an oils consumption test done, at 1000 miles it was 1 qt low, they said that is normal. So I drove away, another 1000 miles later my engine blew while I was driving, blowing metal everywhere! Left me sitting on the side of the road and Kia is saying it is not a known issue!! No lights car on indicating low oil or engine light.
Incident date: Jan 1, 2026
In 2018, my 2010 Toyota Corolla was taken to the dealership for the Takata Airbag Recall. After the repair the airbag warning light would intermittently display and go away only to come back later. The light was never consistent and was always randomly on so in turn could be off some times during the start up of the vehicle. In 2021, I took the vehicle to the dealership in which at the time the li... Read more
Incident date: Jan 1, 2026
I am the original owner of this car and in June 2025 I brought my car to Hyundai from noises and they told me it had no oil despite me being up to date with oil changes on the vehicle. They told me they were going to do an oil consumption test and once they did that the engine was denied. 6 months later 3 days after an oil change and no check engine light on, the engine fails while I’m on the si... Read more
Incident date: Jan 2, 2026
Vehicle experienced engine failure previously and received a Hyundai-installed replacement engine in February 2025. Replacement engine is now setting DTC P000A00 – Intake Camshaft Position Slow Response (Bank 1). Hyundai dealership master technician confirmed excessive variance between commanded and actual cam timing, indicating a VVT / cam timing failure controlled by oil and actuators. Hyundai... Read more
Incident date: Jan 7, 2026
I am writing to report what I believe is a significant ergonomic issue with my vehicle. Every time I drive the car—even for short trips—I experience pain on the right side and toward the back of my knee. I have owned the vehicle for several weeks and have made numerous adjustments to the seat position in an effort to resolve the issue, but the pain has persisted. After researching reviews and... Read more
Incident date: Jan 7, 2026
I am writing to report what I believe is a significant ergonomic issue with my vehicle. Every time I drive the car—even for short trips—I experience pain on the right side and toward the back of my knee. I have owned the vehicle for several weeks and have made numerous adjustments to the seat position in an effort to resolve the issue, but the pain has persisted. After researching reviews and... Read more
Incident date: Jan 4, 2026
I am submitting this letter as a formal safety complaint concerning NHTSA Recall No. 25V655000, which affects my 2021 Nissan LEAF SV and results in the continued restriction of DC fast charging due to a reported fire risk, without an available or timely remedy. Under this recall, Nissan has restricted the vehicle’s ability to safely utilize DC fast charging. While I understand and support actio... Read more
Incident date: Jan 4, 2026
Safety issue involving loss of power and braking Prior to receiving a PTU recall notice in January 2025, my vehicle began experiencing sudden and unexpected loss of power while driving, particularly when braking. Since that time, the issue has worsened significantly and now occurs more frequently. On multiple occasions, the vehicle has failed to accelerate properly after braking, creating danger... Read more
Incident date: Jan 4, 2026
Safety issue involving loss of power and braking Prior to receiving a PTU recall notice in January 2025, my vehicle began experiencing sudden and unexpected loss of power while driving, particularly when braking. Since that time, the issue has worsened significantly and now occurs more frequently. On multiple occasions, the vehicle has failed to accelerate properly after braking, creating danger... Read more
Incident date: Aug 30, 2025
The contact owns a 2024 Forest River Catalina RV. The contact stated that the weight capacity information on the federal weight sticker was incorrect. The contact stated that due to the error, one of the wheels on the RV experienced a blowout. The contact stated that the sticker indicated a tire loading weight of 1432 lbs., which was lower than the correct load weight. The local dealer was not con... Read more
Incident date: Oct 1, 2025
The contact owns a 2023 Tesla Model Y. The contact stated that while driving at approximately 60 MPH in light rain, the vehicle suddenly braked and causing the vehicle to lose control. The contact stated that the vehicle was on cruise control and auto drive assist. The contact stated that the vehicle veered to the left, crossed two lanes of traffic, and crashed into the highway divider wall. The c... Read more
Crash
1 injured
Incident date: Oct 1, 2025
The contact owns a 2023 Tesla Model Y. The contact stated that while driving at approximately 60 MPH in light rain, the vehicle suddenly braked and causing the vehicle to lose control. The contact stated that the vehicle was on cruise control and auto drive assist. The contact stated that the vehicle veered to the left, crossed two lanes of traffic, and crashed into the highway divider wall. The c... Read more
Crash
1 injured
Incident date: Dec 27, 2025
Odometer Fraud. The contact purchased a 2012 Honda Pilot. The contact then discovered a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 67,450. The contact stated that at the time of retrieving a Carfax report, it was discovered that the mileage was 140,000.
Incident date: Dec 1, 2025
I am submitting this complaint to report a real‑world safety failure related to Ford Recall 19S38 involving a 2017 Ford Transit 350. The vehicle was purchased in 2021 from a Ford dealership, Joe Rizza Ford, with approximately 60,000 miles. At the time of purchase, Recall 19S38 was open on the vehicle and had not been completed. We were not informed of the open safety recall at the time of sale,... Read more
Incident date: Dec 13, 2025
On the driver side adjacent to the fuel tank, improper drainage for the body frame caused severe rust. Over time the frame of the vehicle becomes a safety hazard and may cause the frame to crack or split resulting in loss of control to the rear of the vehicle.
Incident date: Dec 13, 2025
On December 21, at approximately 9:17 PM, my Tesla was operating with Full Self-Driving (Supervised) engaged while reversing out of a parking space at 4 Cook Cir, Medford, MA, USA. During the maneuver, the FSD system failed to detect a low-positioned barrier and collided with it, impacting the rear right quarter panel near the rear right wheel. The damage was caused by the actions of the FSD syst... Read more
Crash
Incident date: Dec 13, 2025
Vehicle has been having driving issues such as noises and loss of power while driving. Recall for power control module, have been told they can’t give a loaner and they don’t have parts since the recall was issued (01/16/2025) was in the shop while that recall was going on (8 months actually because they couldn’t get parts) because it caused my differentials to lock up, they replaced them bu... Read more
Incident date: Dec 1, 2025
Emissions and engine light turned on which caused enginue to lose power and stall. Took car to dealership for diagnosis, and two codes related to failed fuel injectors and failed turbocharger. Tech said it is a known failure with this vehicle model, especially with the Honda turbo engine, so much so the warranty was increased from 100,000 miles to 150,000. Unfortunately my car was 15,000 miles ... Read more
Incident date: Dec 7, 2025
Car died/lost power while driving in traffic 11/28/25. Good Samaritan was kind enough to push me off the road out of traffic. Car was towed to Hyundai dealer that day, then 12/1 told engine failure, required engine replacement. Class action lawsuit settlement for engine replacement, but denied by Hyundai because of "neglect", since I am not able to locate all of the service records that t... Read more
Incident date: Dec 24, 2025
Once you get over 60 mph the car starts to shake and wobble bad feels like jeep is going to fall apart took to jeep dealer after calling 800-jeep first agent acted like never heard of it then finally confessed it’s referred to as death wobble I will not even ride my kid in jeep going on highway it’s that’s unsafe jeep said it tightened up parts but one week later still happens can’t affor... Read more
Incident date: Dec 24, 2025
Vehicle started and put in reverse. after backing up approximately 15 ft, vehicle put into driver and once accelerator was pressed, vehicle stalled. Tried to restart, engines turned over but stalled again after 1 second. Waited 10 seconds and tried to restart again, stalled again 1 second after turnover. Turned vehicle completely off, opened door, waited 30 seconds, tried starting again and system... Read more
Incident date: Dec 3, 2025
We were driving our 2019 Honda Pilot and at a traffic light the car failed to restart after the auto stop-start system shut off the engine. This happened when I started to step on the gas so we could have been rear-ended by the car behind us. The brakes also appeared stuck when I tried to depress them so I could restart the car. There was no warning until the car refused to start, but the computer... Read more
Incident date: Dec 3, 2025
We were driving our 2019 Honda Pilot and at a traffic light the car failed to restart after the auto stop-start system shut off the engine. This happened when I started to step on the gas so we could have been rear-ended by the car behind us. The brakes also appeared stuck when I tried to depress them so I could restart the car. There was no warning until the car refused to start, but the computer... Read more
Incident date: Dec 3, 2025
It had a rough idle and took it to the dealer. Cam shaft failure most likely due to faulty lifters and engine replacement needed. Similar to known issues on this year and on years that are involved in recall. This could lead to engine failure and loss of propulsion like the newer years. Car has been properly maintained and serviced at dealer.
Incident date: Mar 4, 2024
Oil pressure sensor failure caused oil to leak into the injector harness damaging components and engine shutdown. Because this was a sudden engine shutdown and safety-related loss of motive power caused by an oil pressure sensor failure this presents a safety risk
Incident date: Dec 22, 2025
Coolant in cylinder 2 due to crack in cylinder wall at head gasket due to thin sealing surface
Incident date: Dec 22, 2025
Back up camera sometimes flips sides, so that obstacles on the right side of the car are shown on the left side of the camera screen. Sometimes the camera doesn't work at all.
BUICK
REGAL TOURX
(2018) - UNKNOWN OR OTHER
Dec 28, 2025
Incident date: Dec 23, 2025
Paint peeling off hood.
Incident date: Mar 10, 2025
Auto emergency braking is occurring when vehicle recognizes leaves as people. This has happened on three occasions. It is startling to say the least and a matter of time that I am rear ended due to this. Service center acknowledged these events but said they can't do anything about it.
Incident date: Mar 10, 2025
Midway my drive, all dashboards lights started. Took to dealership, they performed A/F Ratio test and “Vehicle failed as all Injectors are running rich.” Dealership suggested I need to replace all fuel injectors and would cost $2000. Found this is an issue with lot of 2018 CRVs but my VIN was not covered under extended warranty that was provided to others CRVs with identical issues.
Incident date: Dec 1, 2025
Speed control on steering wheel not responding all the time. When car is on cruise control speed instead or decrease control not responding all the time. I was almost going to hit the vehicle on high way i decreased the speed according to front of my car but controller not responding speed didn't decreased I suddenly realized that slammed on break. Nothing was happened i already sent email to hyun... Read more
Incident date: Dec 20, 2025
While operating my Tesla Model Y in a commercial parking lot at a T-intersection controlled by a stop sign, the vehicle unexpectedly and automatically accelerated without driver intent. The incident occurred during a low-speed maneuver. Upon the unexpected acceleration, I immediately attempted to regain control by applying the brake pedal repeatedly and firmly. Despite clear manual brake applicat... Read more
Crash
Incident date: Dec 18, 2025
Vehicle is not running and was at the dealership for recall and dealership said that ford denied claim and ford said dealership denied claim. Dealership said it’s something from oil and that it’s not issue from recall however all problems and issues fall within the recall damage. I called ford and they said the dealership are the ones who denied it. They also caused and did more damage to the... Read more
Incident date: Dec 18, 2025
Traveling on highwy bat 70 mph the fuel tank protection panel 77606/77641C came loose in the front after bracket support 77511 broke and the air pressure bent the protector down at the front and it hit the roadway and bounced up and banged against the tank area. I stopped, assessed damage, took picture and got off highway and drove home slowly. The subsequent part inspection showns fabrication err... Read more
Incident date: Nov 21, 2025
While traveling in high-speed traffic, the vehicle experienced a sudden and catastrophic mechanical engine failure without any prior warning lamps, messages, or symptoms. The failure manifest as a loud, rhythmic ticking and knocking noise immediately followed by a sudden loss of propulsion and severe engine shuddering. Safety Risk: The loss of power occurred in active traffic, creating an immedia... Read more
Incident date: Jul 22, 2025
I purchased this vehicle from Ford about 2 months ago and brought it in for service over 4 weeks ago. The service department inspected the hub bolts and declared the vehicle unsafe to drive until the recall is completed due to sheered bolts. Although the recall says the parts are available, that is apparently not accurate. This is a huge safety issue and Ford put my family at risk when they decide... Read more