Showing 28,307 complaints for BUICK
Incident date: Dec 31, 2018
I PURCHASED MY '07 BUICK LUCERNE CXL ABOUT A YEAR AGO AGO AN I ACTUALLY LOVE THE CAR HOWEVER; ABOUT 3 OR SO MONTHS AGO I NOTICED A WHAT I AM SUSPECTING IS THE TRANSMISSION OR POSSIBLY A CENSOR OR RELAY ISSUE CAUSING THE CAR TO MAKE A HESITATION AND DRAG WHEN I TRY TO KEEP A CONSISTENT SPEED AND ONLY QUITS WHEN I PRESS OR DEPRESS THE GAS PEDAL MAKING THE CAR EITHER ACCELERATE OR DECREASE IN SPEED D
... RASTICALLY. ALSO, ABOUT A MONTH AGO I NOTICED THE HEADLIGHTS AND DASH LIGHTS GET BRIGHTER AND THEN DIMMER IN A FLASHING MANNER AT NO CERTAIN INTERVAL; NOW THE "SERVICE BATTERY CHARGING SYSTEM" DIC MESSAGE ALONG WITH THE RED BATTERY DASH LIGHT COMES ON AND GOES OFF ALSO AT NO SPECIFIC TIME OR INTERVAL ( AT WHICH TIME MY HEATER/SEAT WARMERS/RADIO/ETC SHUT OFF ). I AM ABLE TO FORCE THE DIC MESSAGE AND BATTERY DASH LIGHT TO GO AWAY UPON MY REVVING THE ENGINE OR ACCELERATING DRASTICALLY. I HAVE HAD BOTH THE BATTERY AND THE ALTERNATOR CHECKED AND BOTH ARE IN GOOD WORKING ORDER SO NOW, AFTER SOME ONLINE RESEARCH, I WILL CHECK THE FUSES AND RELAY SWITCHES MORE INTENSELY. I PRAY I AM ABLE TO FIND A SOLUTION AS I REALLY DO LOVE MY CAR. ALSO, LAST WEEK MY TRANSPONDER KEY QUIT WORKING IN THE IGNITION AND HAD TO USE THE FOB REMOTE START TO START THE ENGINE, THANKFULLY UPON CHECKING THE FUSES UNDER THE BACK SEAT ( I GUESS FROM REMOVING AND REPLACING THEM ), THE KEY AND CONSOLE IGNITION DID START OPERATING NORMALLY AGAIN. AND I CHECKED MY VIN # ON THIS SITE AND IT IS RETURNING CLEAR TO HAVING NO CURRENT RECALLS. I AM HOWEVER WORRIED OF SOME OF THE STORIES I HAVE READ REGARDING MALFUNCTION, I FEAR I MAY BE FACING A FUTURE ALIKE INCIDENT SO IF ANYONE HAS ANY SOLUTIONS I AM ALL EARS. THANK YOU...Read more
Incident date: Oct 8, 2009
IN 2009 THE DASHBOARD BEGAN TO LIFT UP UNDER THE WINDSHIELD. BY 2011 THE DASHBOARD HAD LIFTED UP ALMOST COMPLETELY ACROSS THE DASH ACROSS THE WINDSHIELD, BY ABOUT 2 INCHES. I HAD MY MECHANIC ATTEMPT TO SECURE IT BACK DOWN ON SEVERAL OCCASIONS.
Incident date: Mar 7, 2019
THE ENGINE OIL COOLER IS LEAKING. THE FRONT DRIVER AXLE SHAFT SEAL IS LEAKING. THE CAR IS RUNNING TOO LEAN THE CHECK ENGINE LIGHT IS ON. I REPLACED THE AIR FILTER AND CLEAN FUEL INJECTORS AND THE CAR IS SPUTTERING AND THE CHECK ENGINE LIGHT IS STILL ON. THE CAR SPUTTERS WHEN STATIONARY AS WELL AS MOVING.
Incident date: Mar 7, 2019
THE ENGINE OIL COOLER IS LEAKING. THE FRONT DRIVER AXLE SHAFT SEAL IS LEAKING. THE CAR IS RUNNING TOO LEAN THE CHECK ENGINE LIGHT IS ON. I REPLACED THE AIR FILTER AND CLEAN FUEL INJECTORS AND THE CAR IS SPUTTERING AND THE CHECK ENGINE LIGHT IS STILL ON. THE CAR SPUTTERS WHEN STATIONARY AS WELL AS MOVING.
Incident date: Mar 7, 2019
THE ENGINE OIL COOLER IS LEAKING. THE FRONT DRIVER AXLE SHAFT SEAL IS LEAKING. THE CAR IS RUNNING TOO LEAN THE CHECK ENGINE LIGHT IS ON. I REPLACED THE AIR FILTER AND CLEAN FUEL INJECTORS AND THE CAR IS SPUTTERING AND THE CHECK ENGINE LIGHT IS STILL ON. THE CAR SPUTTERS WHEN STATIONARY AS WELL AS MOVING.
Incident date: Nov 1, 2018
2019 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO ISSUES WITH AIRBAG/AIRBAG SYSTEM. *LD *TR
Crash
Incident date: Mar 13, 2019
HI THERE COMING HOME THE OTHER DAY ON HIGHWAY LOST EVERYTHING , LUCKILY I WAS IN THE RIGHT LANE NO STEERING VERY HARD TO STOP ! HAD TO GET IT TOWED ! SERPENTINE BELT OFF ! REPLACE BELT THREE TIMES BELT KEEPS COMING OFF ! NEED HELP !
Incident date: Jan 17, 2019
2016 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO LOSS OF POWER STEERING. *LD *TR
Incident date: Feb 21, 2019
THE 2017 BUICK ENCORE WOULD BLOW OUT A LARGE AMOUNT OF WHITE SMOKE AND DIE IN COLDER WEATHER ANYTIME YOU STEP OFF THE GAS PEDAL. IT DID RE-START, HOWEVER WOULD DIE SEVERAL TIME IMMEDIATELY UNTIL IT STOP SMOKING. ONCE IT HESITATED AT HIGHWAY SPEED WHEN I LET OFF THE GAS DUE TO TRAFFIC AND ALMOST DIED. THE DEALERSHIP STATED THAT THE CAR COMPUTER SHOWED NO PROBLEMS AND NOTHING COULD BE DONE. THEY ADM
... ITTED IT SHOULD HAVE RECORDED THE PROBLEM I HAD, BUT DID NOT. BUT THE COMPUTER WAS STILL TRUSTWORTHY TO ADVISE IF THE CAR HAD A PROBLEM. I HAS TWO NEAR COLLISIONS DUE TO THE CARE PROBLEMS JUST A FEW WEEKS PRIOR TO TAKING IT IN. I WAS ADVISED THAT IT WAS NOT POSSIBLE TO OBTAIN A PRINT OUT OF THE WHAT THE INSPECTED BECAUSE IT WAS IN THE COMPUTER AND NON-PRINTABLE. I FEEL THE VEHICLE IS UNSAFE TO CAR, NOT KNOWING IF THE ENGINE WILL JUST STOP, AND NOT ABLE TO FIND OUT WHY IT STOP IN THE BEGINNING. THE DEALERSHIP ADVISED I MAY NEED TO WAIT TILL NEST WINTER TO CHECK IT AGAIN. THE FACT IT ALMOST CAUSE AN ACCIDENT WAS NOT IMPORTANT.Read more
Incident date: Feb 21, 2019
THE 2017 BUICK ENCORE WOULD BLOW OUT A LARGE AMOUNT OF WHITE SMOKE AND DIE IN COLDER WEATHER ANYTIME YOU STEP OFF THE GAS PEDAL. IT DID RE-START, HOWEVER WOULD DIE SEVERAL TIME IMMEDIATELY UNTIL IT STOP SMOKING. ONCE IT HESITATED AT HIGHWAY SPEED WHEN I LET OFF THE GAS DUE TO TRAFFIC AND ALMOST DIED. THE DEALERSHIP STATED THAT THE CAR COMPUTER SHOWED NO PROBLEMS AND NOTHING COULD BE DONE. THEY ADM
... ITTED IT SHOULD HAVE RECORDED THE PROBLEM I HAD, BUT DID NOT. BUT THE COMPUTER WAS STILL TRUSTWORTHY TO ADVISE IF THE CAR HAD A PROBLEM. I HAS TWO NEAR COLLISIONS DUE TO THE CARE PROBLEMS JUST A FEW WEEKS PRIOR TO TAKING IT IN. I WAS ADVISED THAT IT WAS NOT POSSIBLE TO OBTAIN A PRINT OUT OF THE WHAT THE INSPECTED BECAUSE IT WAS IN THE COMPUTER AND NON-PRINTABLE. I FEEL THE VEHICLE IS UNSAFE TO CAR, NOT KNOWING IF THE ENGINE WILL JUST STOP, AND NOT ABLE TO FIND OUT WHY IT STOP IN THE BEGINNING. THE DEALERSHIP ADVISED I MAY NEED TO WAIT TILL NEST WINTER TO CHECK IT AGAIN. THE FACT IT ALMOST CAUSE AN ACCIDENT WAS NOT IMPORTANT.Read more
Incident date: Jan 25, 2019
MY VEHICLE STARTS JERKING WHEN I GET OFF EXPRESSWAY. OR AT RED LIGHT OR CONJESTED TRAFFIC. CAR HAS NO CODE BEEN ON AT LEAST 7 MACHINE NO CODE BUICK CANT FIND THE PROBLEM.
Incident date: Jan 25, 2019
MY VEHICLE STARTS JERKING WHEN I GET OFF EXPRESSWAY. OR AT RED LIGHT OR CONJESTED TRAFFIC. CAR HAS NO CODE BEEN ON AT LEAST 7 MACHINE NO CODE BUICK CANT FIND THE PROBLEM.
Incident date: Jan 25, 2019
MY VEHICLE STARTS JERKING WHEN I GET OFF EXPRESSWAY. OR AT RED LIGHT OR CONJESTED TRAFFIC. CAR HAS NO CODE BEEN ON AT LEAST 7 MACHINE NO CODE BUICK CANT FIND THE PROBLEM.
Incident date: Mar 5, 2019
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE DECELERATED WITHOUT WARNING. THE CONTACT REPLACED THE FUSES AND FUEL PUMP SEVERAL TIMES, BUT THE VEHICLE CONTINUED TO DECELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ULTIMATE GMC FREDERICKSBURG (5150 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, (540) 693-2350), BUT WAS NOT DIAGNOSED
... BECAUSE THE CONTACT DID NOT HAVE A RECALL LETTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.Read more
Incident date: Mar 8, 2019
ENGINE OF MY CAR ACTS WEIRD AND I TOOK IT TO THE MECHANIC SHOP AND THEY SAY THERES NOTHING WRONG
Incident date: Mar 12, 2019
CAR WOULDN'T START CHECKED FUSE PANEL AND FUEL PUMP RELAY TERMINAL IS MELTED UPON FURTHER RESEARCH THIS IS A COMMON OCCURRENCE IN THE 2008-2011 BUICK LUCERNE MODELS CAUSED BY THE PANEL BEING DIRECTLY UNDER THE REAR SEAT BRACKET. BRACKET APPLIES PRESSURE TO PANEL LID WHICH INTERN PUSHES AND APPLIES PRESSURE TO FUEL PUMP RELAY GM RECOMMENDS REPLACING RELAY WITH LOW PROFILE STYLE RELAY AND CUTTING SE
... AT BRACKETS. IF THIS IS SUCH A KNOW ISSUE AND GM RECOMMENDS THESE MODIFICATIONS WHY IS THIS NOT A SAFETY RECALL? IF THE TERMINAL IS MELTING AND BURNING LIKE THAT THIS COULD CAUSE A FIRE DIRECTLY UNDER A FOAM SEAT IN THE REAR OF A CAR AND IN MY CASE DIRECTLY UNDER MY CHILDREN'S CAR SEATS!!!!!!!!! I HAVE TO REPLACE THE ENTIRE FUSE PANEL DUE TO THE MELTED CONTACTS WITH ESTIMATE REPAIR COSTS OF OVER $300 FOR SOMETHING THAT COULD BE PREVENTED BY GM DOING THE RIGHT THING AND FIXING THEIR PROBLEM!Read more
Incident date: Mar 12, 2019
CAR WOULDN'T START CHECKED FUSE PANEL AND FUEL PUMP RELAY TERMINAL IS MELTED UPON FURTHER RESEARCH THIS IS A COMMON OCCURRENCE IN THE 2008-2011 BUICK LUCERNE MODELS CAUSED BY THE PANEL BEING DIRECTLY UNDER THE REAR SEAT BRACKET. BRACKET APPLIES PRESSURE TO PANEL LID WHICH INTERN PUSHES AND APPLIES PRESSURE TO FUEL PUMP RELAY GM RECOMMENDS REPLACING RELAY WITH LOW PROFILE STYLE RELAY AND CUTTING SE
... AT BRACKETS. IF THIS IS SUCH A KNOW ISSUE AND GM RECOMMENDS THESE MODIFICATIONS WHY IS THIS NOT A SAFETY RECALL? IF THE TERMINAL IS MELTING AND BURNING LIKE THAT THIS COULD CAUSE A FIRE DIRECTLY UNDER A FOAM SEAT IN THE REAR OF A CAR AND IN MY CASE DIRECTLY UNDER MY CHILDREN'S CAR SEATS!!!!!!!!! I HAVE TO REPLACE THE ENTIRE FUSE PANEL DUE TO THE MELTED CONTACTS WITH ESTIMATE REPAIR COSTS OF OVER $300 FOR SOMETHING THAT COULD BE PREVENTED BY GM DOING THE RIGHT THING AND FIXING THEIR PROBLEM!Read more
Incident date: Feb 21, 2019
ON TWO (2) OCCASIONS DURING A TWO WEEK PERIOD THE FRONT BREAKS HAVE LOCKED WHILE IN MOTION (ONCE ON A CITY STREET & ONCE ON LOCAL HIGHWAY) BRAKES WERE REPLACED ON FIRST EVENT & VEHICLE IS BEING INSPECTED AFTER TOWING TO BUICK DEALER AFTER SECOND EVENT.
Incident date: Aug 17, 2018
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT PULLED OUT THE REAR SEAT TO REACH THE FUSE BOX AND NOTICED THAT THE FUSE BOX WAS PARTIALLY BURNT AND FUEL PUMP RELAY ALSO BURNT ON AUGUST 17, 2018. NEW FUEL PUMP RELAY PURCHASED AND TEMPORARILY REPAIRED BY CONTACT. IN JANUARY 2019, THE VEHICLE WAS TAKEN TO PHILLIPS BUICK GMC (2160 US WHY 441
... , FRAUDULENT PARK, FL 34731) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND FUSE BLOCK (BOX) NEEDED REPLACEMENT AND THE REAR SEAT NEEDED TO BE MODIFIED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. *TTT CONTACT SAYS THERE HAS BEEN NUMEROUS REPORTED FUEL PUMP RELAY, FUSE BLOCK AND FUEL PUMP REPORTED FAILURES ON BUICK LAGRANGE. THE MAJOR SAFETY PROBLEM ARE THE FAILURES THAT OCCURRED WHILE THE CARS WERE BEING DRIVEN AND THE ENGINE STOPPED RUNNING. ENCLOSED IS A COPY OF THE BILL FROM PHILLIPS BUICK/GMC. *JBRead more
Fire
Incident date: Aug 17, 2018
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT PULLED OUT THE REAR SEAT TO REACH THE FUSE BOX AND NOTICED THAT THE FUSE BOX WAS PARTIALLY BURNT AND FUEL PUMP RELAY ALSO BURNT ON AUGUST 17, 2018. NEW FUEL PUMP RELAY PURCHASED AND TEMPORARILY REPAIRED BY CONTACT. IN JANUARY 2019, THE VEHICLE WAS TAKEN TO PHILLIPS BUICK GMC (2160 US WHY 441
... , FRAUDULENT PARK, FL 34731) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND FUSE BLOCK (BOX) NEEDED REPLACEMENT AND THE REAR SEAT NEEDED TO BE MODIFIED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. *TTT CONTACT SAYS THERE HAS BEEN NUMEROUS REPORTED FUEL PUMP RELAY, FUSE BLOCK AND FUEL PUMP REPORTED FAILURES ON BUICK LAGRANGE. THE MAJOR SAFETY PROBLEM ARE THE FAILURES THAT OCCURRED WHILE THE CARS WERE BEING DRIVEN AND THE ENGINE STOPPED RUNNING. ENCLOSED IS A COPY OF THE BILL FROM PHILLIPS BUICK/GMC. *JBRead more
Fire
Incident date: Sep 13, 2018
TL* THE CONTACT OWNS A 2016 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE WOULD CRANK UNEXPECTEDLY WHILE DRIVING AT EXTREMELY LOW SPEEDS. THE VEHICLE WAS EQUIPPED WITH THE AUTO START FEATURE WHEN COMING TO A COMPLETE STOP, WHICH COULD NOT BE DISENGAGED. THE CONTACT DESCRIBED THE FAILURE AS IF THE IGNITION WERE BEING STARTED WHILE THE ENGINE WAS ALREADY RUNNING. DURING THE FAILURE, THE VEHICLE
... WOULD STALL AND THE CONTACT WOULD HAVE TO COME TO A COMPLETE STOP AND RESTART THE ENGINE. GEORGE NAHAS CHEVROLET (4135 FL-44, WILDWOOD, FL 34785, (352) 504-4538) STATED THAT THEY COULD NOT ASSIST UNLESS THERE WAS A WARNING INDICATOR ON THE INSTRUMENT PANEL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT CALLED THE MANUFACTURER AND LEFT A VOICE MESSAGE. THERE WAS NO FOLLOW-UP AFTER THE CONTACT AND MANUFACTURER TRIED TO CONTACT EACH OTHER SEVERAL TIMES. THE FAILURE MILEAGE WAS 19,500. *BF.*JBRead more
Incident date: Sep 13, 2018
TL* THE CONTACT OWNS A 2016 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE WOULD CRANK UNEXPECTEDLY WHILE DRIVING AT EXTREMELY LOW SPEEDS. THE VEHICLE WAS EQUIPPED WITH THE AUTO START FEATURE WHEN COMING TO A COMPLETE STOP, WHICH COULD NOT BE DISENGAGED. THE CONTACT DESCRIBED THE FAILURE AS IF THE IGNITION WERE BEING STARTED WHILE THE ENGINE WAS ALREADY RUNNING. DURING THE FAILURE, THE VEHICLE
... WOULD STALL AND THE CONTACT WOULD HAVE TO COME TO A COMPLETE STOP AND RESTART THE ENGINE. GEORGE NAHAS CHEVROLET (4135 FL-44, WILDWOOD, FL 34785, (352) 504-4538) STATED THAT THEY COULD NOT ASSIST UNLESS THERE WAS A WARNING INDICATOR ON THE INSTRUMENT PANEL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT CALLED THE MANUFACTURER AND LEFT A VOICE MESSAGE. THERE WAS NO FOLLOW-UP AFTER THE CONTACT AND MANUFACTURER TRIED TO CONTACT EACH OTHER SEVERAL TIMES. THE FAILURE MILEAGE WAS 19,500. *BF.*JBRead more
Incident date: Sep 13, 2018
TL* THE CONTACT OWNS A 2016 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE WOULD CRANK UNEXPECTEDLY WHILE DRIVING AT EXTREMELY LOW SPEEDS. THE VEHICLE WAS EQUIPPED WITH THE AUTO START FEATURE WHEN COMING TO A COMPLETE STOP, WHICH COULD NOT BE DISENGAGED. THE CONTACT DESCRIBED THE FAILURE AS IF THE IGNITION WERE BEING STARTED WHILE THE ENGINE WAS ALREADY RUNNING. DURING THE FAILURE, THE VEHICLE
... WOULD STALL AND THE CONTACT WOULD HAVE TO COME TO A COMPLETE STOP AND RESTART THE ENGINE. GEORGE NAHAS CHEVROLET (4135 FL-44, WILDWOOD, FL 34785, (352) 504-4538) STATED THAT THEY COULD NOT ASSIST UNLESS THERE WAS A WARNING INDICATOR ON THE INSTRUMENT PANEL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT CALLED THE MANUFACTURER AND LEFT A VOICE MESSAGE. THERE WAS NO FOLLOW-UP AFTER THE CONTACT AND MANUFACTURER TRIED TO CONTACT EACH OTHER SEVERAL TIMES. THE FAILURE MILEAGE WAS 19,500. *BF.*JBRead more
Incident date: Sep 23, 2018
WHILE DRIVING, THE LOW BEAMS WILL RANDOMLY TURN OFF. THIS IS NOT PROVOKED BY BUMPS OF ANY KIND, THEY JUST TURN OFF DURING RANDOM TIMES. THEY HAVE TURNED OFF ON HIGHWAYS, ON A CITY STREET, AT A STOPLIGHT, THERE IS NO CONNECTION TO THE TIMES IT STOPS WORKING. THE HIGH BEAMS CONTINUE TO WORK, AND AFTER A FEW MINUTES THE LOW BEAMS START TO WORK AGAIN. THIS BECOMES PROBLEMATIC DURING NIGHT DRIVING, ESP
... ECIALLY IN TOWNS, WHEN IT IS RAINING, AND WHEN IT IS FOGGY.Read more
Incident date: Jan 1, 2019
TL* THE CONTACT OWNS A 2006 BUICK RENDEZVOUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED SLOWLY WHEN THE BRAKE PEDAL WAS DEPRESSED. ALSO, THE ALL WHEEL DRIVE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DIFFERENTIAL PUMP CHECK VALVE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT
... NOTIFIED. THE FAILURE MILEAGE WAS 73,000.Read more
Incident date: Mar 1, 2015
THE PASSENGER AIRBAG LIGHT ALWAYS SAYS OFF AND THE SERVICE AIR BAG NOTICE IS ALWAYS ON. WE TOOK THE CAR IN TO A DEALER SEVERAL YEARS AGO AND WERE TOLD IT IS NOT COVERED UNDER THE AIRBAG RECALL. THIS IS HARD TO BELIEVE; THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. GM SHOULD NOT RISK AN IMPORTANT SAFETY ISSUE DEFECT TO GO IGNORED.
Incident date: Mar 1, 2018
BOTH SEALED HEADLIGHT ASSEMBLIES HAVE FAILED AND NOW HAVE CONDENSATION INSIDE OF THEM. THE LIGHTS ARE STILL FUNCTIONAL BUT I AM AFRAID OF A SHORT CIRCUIT. THE DEALER WANTED $1,000 PER HEADLIGHT ASSEMBLY TO REPLACE. THIS VEHICLE STILL HAS UNDER 50,000 MILES ON IT. IT HAPPENED WHILE IT WAS JUST SITTING THERE, BUT I DO DRIVE THROUGH RAIN.
Incident date: Mar 4, 2019
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE BRAKE LINE WAS REPLACED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS THEN TAKEN TO SUBURBAN BUICK GMC OF FERNDALE (21800 WOODWARD AVE, FERNDALE, MI 48220, (248) 547-6100) WHERE IT WAS DIAGNOSED THAT THE REAR BRAKE LINE HAD BEEN REPLACED AND TIED TO THE SWAY BAR. THE BRAKE LINE WAS NOT COMPLETELY INSTALLED FROM THE ENGINE TO THE
... BRAKES, WHICH COULD CAUSE BRAKE FLUID TO LEAK. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 56,620.Read more
Incident date: Mar 2, 2019
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. UPON STOPPING THE VEHICLE, IT STALLED AND HESITATED TO RESTART. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED DON BROWN CHEVROLET (2244 S KINGS HIGHWAY BLVD, SAINT LOUIS, MO 63110, (314) 450-7161) WHERE A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Feb 19, 2019
TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING 70 MPH, THE CONTACT ENGAGED THE CRUISE CONTROL FOR ASSISTANCE WITH DRIVING IN TRAFFIC. ONCE THE CRUISE CONTROL WAS DISENGAGED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT MANAGED TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL FOR MORE THAN TWO MINUTES. THE VEHICLE WAS TAKEN TO SIMS BUICK-GMC (3100 ELM RD NE, WARREN, OH 44483, (33
... 0)-984-4690) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 18,000.Read more
Incident date: Feb 16, 2019
HELLO - I AM WRITING AS A CONCERNED CONSUMER. I CURRENTLY OWN A 2011 BUICK ENCLAVE. TWO WEEKS AGO, WHILE DRIVING THIS VEHICLE IT STARTED MAKING A VERY LOUD KNOCKING NOISE. THE CAR THEN COMPLETELY SHUT OFF AND BECAME INOPERABLE WHILE DRIVING DOWN A HILL. WITH LOSS OF POWER STEERING AND THE INABILITY TO RESTART THE ENGINE IT BECAME A DANGEROUS SITUATION TRYING TO GET THE VEHICLE STOPPED AND SAFELY O
... FF THE ROAD. THE VEHICLE WAS TAKEN TO A GARAGE AND IT WAS DETERMINED THAT THE ISSUE WAS A BROKEN TIMING CHAIN. THIS REPAIR REQUIRED THE REMOVAL OF THE ENGINE TO REPLACE THE TIMING CHAIN. RESEARCH INTO BUICK HAS SHOWN THAT THERE IS A BULLETIN OUT FOR THIS VERY ISSUE BUT ONLY FOR THE 2009 MODEL YEAR. MY 2011 WAS MANUFACTURED IN 2010. FOR THIS VERY ISSUE, BUICK HAS EXTENDED THE MANUFACTURES WARRANTY TO 120K OR 7YRS. RESEARCH SHOWS THAT THIS TIMING CHAIN ISSUE IS NOT EXCLUSIVE TO THE 2009 AS OWNERS OF OTHER MODEL YEARS ARE EXPRESSING THE SAME CONCERNS. I AM WRITING TO FILE A FORMAL COMPLAINT, AS THIS IS A SAFETY ISSUE THAT BUICK REFUSES TO ACKNOWLEDGE. THE FAILURE OF THIS TIMING CHAIN LEAD TO A SITUATION THAT COULD HAVE CAUSED A WRECK AND POSSIBLE INJURY. I HAVE CONTACTED BUICK SEVERAL TIMES AND THEY REFUSE TO PROVIDE FINANCIAL COMPENSATION FOR THE REPAIRS AND REFUSE TO INVESTIGATE THIS FURTHER. THEIR RESPONSE IS SIMPLY, THERE IS NO BULLETIN SO THERE IS NOTHING THAT CAN BE DONE FOR ME.Read more
Incident date: Feb 16, 2019
HELLO - I AM WRITING AS A CONCERNED CONSUMER. I CURRENTLY OWN A 2011 BUICK ENCLAVE. TWO WEEKS AGO, WHILE DRIVING THIS VEHICLE IT STARTED MAKING A VERY LOUD KNOCKING NOISE. THE CAR THEN COMPLETELY SHUT OFF AND BECAME INOPERABLE WHILE DRIVING DOWN A HILL. WITH LOSS OF POWER STEERING AND THE INABILITY TO RESTART THE ENGINE IT BECAME A DANGEROUS SITUATION TRYING TO GET THE VEHICLE STOPPED AND SAFELY O
... FF THE ROAD. THE VEHICLE WAS TAKEN TO A GARAGE AND IT WAS DETERMINED THAT THE ISSUE WAS A BROKEN TIMING CHAIN. THIS REPAIR REQUIRED THE REMOVAL OF THE ENGINE TO REPLACE THE TIMING CHAIN. RESEARCH INTO BUICK HAS SHOWN THAT THERE IS A BULLETIN OUT FOR THIS VERY ISSUE BUT ONLY FOR THE 2009 MODEL YEAR. MY 2011 WAS MANUFACTURED IN 2010. FOR THIS VERY ISSUE, BUICK HAS EXTENDED THE MANUFACTURES WARRANTY TO 120K OR 7YRS. RESEARCH SHOWS THAT THIS TIMING CHAIN ISSUE IS NOT EXCLUSIVE TO THE 2009 AS OWNERS OF OTHER MODEL YEARS ARE EXPRESSING THE SAME CONCERNS. I AM WRITING TO FILE A FORMAL COMPLAINT, AS THIS IS A SAFETY ISSUE THAT BUICK REFUSES TO ACKNOWLEDGE. THE FAILURE OF THIS TIMING CHAIN LEAD TO A SITUATION THAT COULD HAVE CAUSED A WRECK AND POSSIBLE INJURY. I HAVE CONTACTED BUICK SEVERAL TIMES AND THEY REFUSE TO PROVIDE FINANCIAL COMPENSATION FOR THE REPAIRS AND REFUSE TO INVESTIGATE THIS FURTHER. THEIR RESPONSE IS SIMPLY, THERE IS NO BULLETIN SO THERE IS NOTHING THAT CAN BE DONE FOR ME.Read more
Incident date: Mar 5, 2019
HAD TROUBLE GETTING INTO THE CAR THE ENGINE LIGHT AND POWER STEERING WARNING CAME ON. THE RADIO FACE WAS NOT WORKING BUT THE RADIO WAS ON WITH NO KEYS IN THE IGNITION. TRIED TO START THE CAR AND IT WILL NOT TURN OVER. TOOK SEVERAL MINUTES TO GET IN/OUT OF THE VEHICLE. ONCE I EXITED THE CAR I WENT BACK TO GET THE VIN AND AGAIN THE RADIO WAS ON NO KEYS IN THE IGNITION AND THE SERVICE POWER STEERING
... LIGHT CAME ON. I WAS JUST TRYING TO START MY CAR TO GO TO WORK AND IT'S LIKE IT'S POSSESSEDRead more
Incident date: Mar 5, 2019
REAR SEATBELT WOULD NOT RETRACT. ALL INSTRUMENTS STOPPED WORKING MOMENTARILY WHILE DRIVING.
Incident date: Mar 5, 2019
REAR SEATBELT WOULD NOT RETRACT. ALL INSTRUMENTS STOPPED WORKING MOMENTARILY WHILE DRIVING.
Incident date: Mar 2, 2019
CHECK ENGINE LIGHT ON
Incident date: Mar 1, 2019
WHILE PASSING A VEHICLE, ACCELERATOR IMMEDIATELY ACCELERATED THE VEHICLE TO OVER 115 MPH QUICKLY, AND THE SPEED CONTINUED TO CLIMB. COULD NOT DEACCELERATE. BOTH FEET ON THE BRAKE, NO LUCK, SHIFTED TO 1ST GEAR, NO LUCK, PUSHED MANY BUTTONS ON STEERING WHEEL, NO LUCK, ACCEPTED THE FACT THAT THIS WAS GOING TO BE A HIGH SPEED DELIBERATE ROLLOVER. FINALLY AT THE LAST POSSIBLE MOMENT, THROTTLE DISENGAGE
... D.Read more
Incident date: Mar 1, 2019
WHILE PASSING A VEHICLE, ACCELERATOR IMMEDIATELY ACCELERATED THE VEHICLE TO OVER 115 MPH QUICKLY, AND THE SPEED CONTINUED TO CLIMB. COULD NOT DEACCELERATE. BOTH FEET ON THE BRAKE, NO LUCK, SHIFTED TO 1ST GEAR, NO LUCK, PUSHED MANY BUTTONS ON STEERING WHEEL, NO LUCK, ACCEPTED THE FACT THAT THIS WAS GOING TO BE A HIGH SPEED DELIBERATE ROLLOVER. FINALLY AT THE LAST POSSIBLE MOMENT, THROTTLE DISENGAGE
... D.Read more
Incident date: Mar 1, 2019
WHILE PASSING A VEHICLE, ACCELERATOR IMMEDIATELY ACCELERATED THE VEHICLE TO OVER 115 MPH QUICKLY, AND THE SPEED CONTINUED TO CLIMB. COULD NOT DEACCELERATE. BOTH FEET ON THE BRAKE, NO LUCK, SHIFTED TO 1ST GEAR, NO LUCK, PUSHED MANY BUTTONS ON STEERING WHEEL, NO LUCK, ACCEPTED THE FACT THAT THIS WAS GOING TO BE A HIGH SPEED DELIBERATE ROLLOVER. FINALLY AT THE LAST POSSIBLE MOMENT, THROTTLE DISENGAGE
... D.Read more
Incident date: Mar 1, 2019
TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER, BUT WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO DICK WICKSTROM CHEVROLET (555 E IRVING PARK RD, ROSELLE, IL 60172, (331) 642-7659) WHERE IT WAS CURRENTLY WAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Incident date: Mar 1, 2019
TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER, BUT WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO DICK WICKSTROM CHEVROLET (555 E IRVING PARK RD, ROSELLE, IL 60172, (331) 642-7659) WHERE IT WAS CURRENTLY WAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Incident date: Jan 1, 2019
BATTERY HAS BEEN REPLACED TWICE IN 20 MONTHS DUE TO FAILURE OF CHARGING SYSTEM TO RECHARGE BATTERY. TURN SIGNALS DO NOT WORK PROPERLY OR AT ALL. DEALER SAYS BATTERY IS "DEFECTIVE". LOW ENGINE RPM TO INCREASE FUEL MILEAGE AND AUTOMATIC ILLUMINATION OF DRIVING LIGHTS END UP TO BATTERY BEING IN A CONSTANT DISCHARGE STATE LEADING TO FAILURE. SIGNAL LIGHTS WILL SLOW DOWN OR STOP ALTOGETHER WHILE SIT
... TING AT A STOP LIGHT. THE VEHICLE HAS LEFT ME STRANDED SEVERAL TIME BECAUSE IT WILL NOT RESTART - THERE IS NO WARNING THAT FAILURE IS IMMINENT. POOR DESIGN IN ONE SAFETY FEATURE LEADS TO A FAILURE OF ANOTHER SAFETY FEATURE AND EVENTUALLY TO FAILURE OF THE VEHICLE ALTOGETHER. THERE IS NO VOLT METER AND NO WARNING LIGHTS ARE EVER ILLUMINATED.Read more
Incident date: Jan 1, 2019
BATTERY HAS BEEN REPLACED TWICE IN 20 MONTHS DUE TO FAILURE OF CHARGING SYSTEM TO RECHARGE BATTERY. TURN SIGNALS DO NOT WORK PROPERLY OR AT ALL. DEALER SAYS BATTERY IS "DEFECTIVE". LOW ENGINE RPM TO INCREASE FUEL MILEAGE AND AUTOMATIC ILLUMINATION OF DRIVING LIGHTS END UP TO BATTERY BEING IN A CONSTANT DISCHARGE STATE LEADING TO FAILURE. SIGNAL LIGHTS WILL SLOW DOWN OR STOP ALTOGETHER WHILE SIT
... TING AT A STOP LIGHT. THE VEHICLE HAS LEFT ME STRANDED SEVERAL TIME BECAUSE IT WILL NOT RESTART - THERE IS NO WARNING THAT FAILURE IS IMMINENT. POOR DESIGN IN ONE SAFETY FEATURE LEADS TO A FAILURE OF ANOTHER SAFETY FEATURE AND EVENTUALLY TO FAILURE OF THE VEHICLE ALTOGETHER. THERE IS NO VOLT METER AND NO WARNING LIGHTS ARE EVER ILLUMINATED.Read more
Incident date: Jan 1, 2019
BATTERY HAS BEEN REPLACED TWICE IN 20 MONTHS DUE TO FAILURE OF CHARGING SYSTEM TO RECHARGE BATTERY. TURN SIGNALS DO NOT WORK PROPERLY OR AT ALL. DEALER SAYS BATTERY IS "DEFECTIVE". LOW ENGINE RPM TO INCREASE FUEL MILEAGE AND AUTOMATIC ILLUMINATION OF DRIVING LIGHTS END UP TO BATTERY BEING IN A CONSTANT DISCHARGE STATE LEADING TO FAILURE. SIGNAL LIGHTS WILL SLOW DOWN OR STOP ALTOGETHER WHILE SIT
... TING AT A STOP LIGHT. THE VEHICLE HAS LEFT ME STRANDED SEVERAL TIME BECAUSE IT WILL NOT RESTART - THERE IS NO WARNING THAT FAILURE IS IMMINENT. POOR DESIGN IN ONE SAFETY FEATURE LEADS TO A FAILURE OF ANOTHER SAFETY FEATURE AND EVENTUALLY TO FAILURE OF THE VEHICLE ALTOGETHER. THERE IS NO VOLT METER AND NO WARNING LIGHTS ARE EVER ILLUMINATED.Read more
Incident date: Feb 8, 2019
MY 2013 BUICK VERANO HAS BEEN ACTING WEIRD FOR ABOUT A MONTH NOW. I FIRST NOTICED IT BECAUSE THE ENGINE LIGHT CAME ON ONE DAY ON MY WAY TO WORK AND WHEN I LEFT WORK IT WAS OFF. MAYBE TWO DAYS LATER WHEN I STARTED MY CAR AND PULLED OF IT JUST TURNED OFF. SO I STARTED IT AGAIN(STARTS UP FINE) AND I PUT IN TO DRIVE AND ONCE I PULL OFF IT TURNED OFF. IT DID ABOUT 4 TIMES BEFORE THE CAR WOULD RUN NORMA
... LLY. THIS HAPPEN TWICE IN THE FIRST WEEK, AND THEN IT WAS EVERYDAY SINCE THEN. I DID NOTICE THAT IT WAS STRUGGLING TO GET IT OUT OF FIRST GEAR ABOUT THE THIRD WEEK. ALSO WHEN I WAS ON MY WAY TO THE STORE AND I STOPPED AT A RED LIGHT AND WHEN IT TURNED GREEN AND I TRIED TO ACCELERATE IT JUST TURNED OFF. BUT AFTER THAT RODE FINE. AFTER THAT INCIDENT I NOTICED YESTERDAY THAT EVERYTIME I STOP NOW THE CAR WILL TURN OFF AND ALSO IF I GO ANYTHING OVER 35MPH THE CAR JERKS AS IF IT WANTS TO STOP. THIS IS VERY UNSAFE. ALSO THE ENGINE LIGHTS COMES ON AND OFF. AND I DID GOOGLE TO SEE IF ANYONE ELSE HAS HAD THIS PROBLEM SO I CAN SEE WHAT THE PROBLEM COULD POSSIBLY BE AND FOUND THAT MANY PEOPLE WITH THIS SAME YEAR MAKE AND MODEL OF CAR HAVE THIS ISSUE. I ALSO READ THAT THEY HAD RECALLS FOR THIS SAME YEAR MAKE AND MODEL TWO MONTHS AFTER I PURCHASED THE VEHICLE BUT NEVER RECEIVED A LETTER OF NOTICE, MAYBE BECAUSE IT WASN'T FOR MY VIN. BUT WITH AN UNSAFE VEHICLE ISSUE SUCH AS THIS, SOMETHING HAS TO BE DONE.Read more
Incident date: Feb 5, 2019
OUR CUR COMPLETELY SHUT OFF ALL POWER LIGHTS ENGINE EVERYTHING DOING 80 MPH ON INTERSTATE 84 IN IDAHO. A SEMI SEEN IT HAPPEN JUMPED IN THE MIDDLE OF BOTH LANES TO BLOCK TRAFFIC SO WE COULD GET TO THE SHOULDER. IN A NO CELL PHONE AREA 13 WE DISCONNECTED THE BATTERY AND HAD TO SHIFT SRIVE IT IN LIMP MODE. NO ALERT LIGHTS CAME ON WE TOOK IT YO A CERTIFIED DEALER TO FIND THE PISTONS, TIMING CHAIN AND
... OTHER THINGS ARE NTOKEN GM/ BUICK WAS NOTIFIED THEY DECIDED TO DECLINE ASSISTANCE BECAUSE WE ARE OUT OF WARRANTY 93K MILES ON THE CAR AND OVER 5,000$ IN REPAIR AND POSSIBLY ANOTHER 2100$ TO REPAIR THE CADILITIC CONVERTER. WE WERE IN A NO CELL SERVICE AREA AND HAD TO DRIVE IN THE SHOULDER NOW THE HEADLIGHTS WON'T TURN ON AT ALL EITHER. THE CAR NEVER ALERT US IT JUST SHUT OFF THE DEALER SAYS THE OIL WAS VERY LOW AGAIN NO OIL LIGHT CAME ON WITH THAT YHE DEALER SAYS THERECOULD BE A BCM/ECM COMMUNICATION ISSUE COSTING 1200.00 TO 2500.00 TO FIX. THEY CAN'T ASSESS COMPLETELY UNTIL THE PISTON/ TIMING BELT ISSUE IS FIXED BUT THE CAR IS NOT COMMUNICATING THE STEERING IS NOW SUPER TIGHT AND THE ONLY YHING IT SAYS NOW IS SERVICE STIBILATRAC AND THE MECHANIC DIDN'T EVEN BRING THAT UPRead more
Incident date: Feb 5, 2019
OUR CUR COMPLETELY SHUT OFF ALL POWER LIGHTS ENGINE EVERYTHING DOING 80 MPH ON INTERSTATE 84 IN IDAHO. A SEMI SEEN IT HAPPEN JUMPED IN THE MIDDLE OF BOTH LANES TO BLOCK TRAFFIC SO WE COULD GET TO THE SHOULDER. IN A NO CELL PHONE AREA 13 WE DISCONNECTED THE BATTERY AND HAD TO SHIFT SRIVE IT IN LIMP MODE. NO ALERT LIGHTS CAME ON WE TOOK IT YO A CERTIFIED DEALER TO FIND THE PISTONS, TIMING CHAIN AND
... OTHER THINGS ARE NTOKEN GM/ BUICK WAS NOTIFIED THEY DECIDED TO DECLINE ASSISTANCE BECAUSE WE ARE OUT OF WARRANTY 93K MILES ON THE CAR AND OVER 5,000$ IN REPAIR AND POSSIBLY ANOTHER 2100$ TO REPAIR THE CADILITIC CONVERTER. WE WERE IN A NO CELL SERVICE AREA AND HAD TO DRIVE IN THE SHOULDER NOW THE HEADLIGHTS WON'T TURN ON AT ALL EITHER. THE CAR NEVER ALERT US IT JUST SHUT OFF THE DEALER SAYS THE OIL WAS VERY LOW AGAIN NO OIL LIGHT CAME ON WITH THAT YHE DEALER SAYS THERECOULD BE A BCM/ECM COMMUNICATION ISSUE COSTING 1200.00 TO 2500.00 TO FIX. THEY CAN'T ASSESS COMPLETELY UNTIL THE PISTON/ TIMING BELT ISSUE IS FIXED BUT THE CAR IS NOT COMMUNICATING THE STEERING IS NOW SUPER TIGHT AND THE ONLY YHING IT SAYS NOW IS SERVICE STIBILATRAC AND THE MECHANIC DIDN'T EVEN BRING THAT UPRead more
Incident date: Feb 5, 2019
OUR CUR COMPLETELY SHUT OFF ALL POWER LIGHTS ENGINE EVERYTHING DOING 80 MPH ON INTERSTATE 84 IN IDAHO. A SEMI SEEN IT HAPPEN JUMPED IN THE MIDDLE OF BOTH LANES TO BLOCK TRAFFIC SO WE COULD GET TO THE SHOULDER. IN A NO CELL PHONE AREA 13 WE DISCONNECTED THE BATTERY AND HAD TO SHIFT SRIVE IT IN LIMP MODE. NO ALERT LIGHTS CAME ON WE TOOK IT YO A CERTIFIED DEALER TO FIND THE PISTONS, TIMING CHAIN AND
... OTHER THINGS ARE NTOKEN GM/ BUICK WAS NOTIFIED THEY DECIDED TO DECLINE ASSISTANCE BECAUSE WE ARE OUT OF WARRANTY 93K MILES ON THE CAR AND OVER 5,000$ IN REPAIR AND POSSIBLY ANOTHER 2100$ TO REPAIR THE CADILITIC CONVERTER. WE WERE IN A NO CELL SERVICE AREA AND HAD TO DRIVE IN THE SHOULDER NOW THE HEADLIGHTS WON'T TURN ON AT ALL EITHER. THE CAR NEVER ALERT US IT JUST SHUT OFF THE DEALER SAYS THE OIL WAS VERY LOW AGAIN NO OIL LIGHT CAME ON WITH THAT YHE DEALER SAYS THERECOULD BE A BCM/ECM COMMUNICATION ISSUE COSTING 1200.00 TO 2500.00 TO FIX. THEY CAN'T ASSESS COMPLETELY UNTIL THE PISTON/ TIMING BELT ISSUE IS FIXED BUT THE CAR IS NOT COMMUNICATING THE STEERING IS NOW SUPER TIGHT AND THE ONLY YHING IT SAYS NOW IS SERVICE STIBILATRAC AND THE MECHANIC DIDN'T EVEN BRING THAT UPRead more
Incident date: Feb 2, 2019
2015 BUICK VERANO. CONSUMER WRITES ABOUT SAFETY HAZARD REGARDING DIRECTIONAL SIGNAL IN THE VERANO OPERATING SILENTLY. *AS *TR
Incident date: Dec 16, 2008
1997 BUICK REGAL. CONSUMER WRITES IN REGARD TO SAFETY RECALL ENGINE COMPARTMENT FIRE NOTICE . CONSUMER WRITES VEHICLE CAUGHT FIRE AND MANUFACTURER STATED THERE WAS NO PROOF FOR CAUSE OF FIRE. *AS *TR
Fire