Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: Apr 4, 2019
TL* THE CONTACT OWNED A 2014 BUICK VERANO. WHILE DRIVING APPROXIMATELY 30 MPH IN HEAVY RAIN, THE VEHICLE SLID AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE ... Read more
Crash
Incident date: Jan 3, 2018
TL* THE CONTACT OWNS A 2019 BUICK ENCORE. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT HAD TO PUMP THE BRAKE PEDAL A FEW TIMES FOR IT TO FUNCTION PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO STILLWATER MOTORS (5900 STILLWATER BLVD N, STILLWATER, MN 55082, (651) 400-2908) ON APRIL 3, 2019 WHERE IT WAS DIAGNOSED THA... Read more
Incident date: Mar 17, 2019
EXPERIENCED A CRANK NO START ON MY 2008 BUICK LUCERNE, DID SOME RESEARCH TO FIND THIS MAKE/MODEL/YEAR HAS A LONG HISTORY OF ISSUES WITH THE REAR ELECTRICAL CENTER DUE TO THE PLACEMENT UNDER THE BACK SEAT. THE FUEL PUMP RELAY FUSE WAS EXTREMELY BURNT AND NOTICED THE FUSE BOX WAS MELTED NEAR THE RELAY FUSE. BROUGHT MY CAR TO THE LOCAL BUICK DEALERSHIP AND THEY NOTIFIED ME A 10 YEAR "SPECIAL COVERA... Read more
Incident date: Mar 17, 2019
EXPERIENCED A CRANK NO START ON MY 2008 BUICK LUCERNE, DID SOME RESEARCH TO FIND THIS MAKE/MODEL/YEAR HAS A LONG HISTORY OF ISSUES WITH THE REAR ELECTRICAL CENTER DUE TO THE PLACEMENT UNDER THE BACK SEAT. THE FUEL PUMP RELAY FUSE WAS EXTREMELY BURNT AND NOTICED THE FUSE BOX WAS MELTED NEAR THE RELAY FUSE. BROUGHT MY CAR TO THE LOCAL BUICK DEALERSHIP AND THEY NOTIFIED ME A 10 YEAR "SPECIAL COVERA... Read more
Incident date: Apr 30, 2018
CAR SHAKES WHEN SHIFTING INTO 2ND GEAR. BLIND SIDE ALERT MALFUNCTIONING
Incident date: Apr 30, 2018
CAR SHAKES WHEN SHIFTING INTO 2ND GEAR. BLIND SIDE ALERT MALFUNCTIONING
Incident date: Apr 1, 2019
PASSENGER AIRBAG DOES NOT ALWAYS ACTIVATE. THE LIGHT INDICATING THAT THE PASSENGER AIRBAG HAS BEEN ACTIVATED DOES NOT ALWAYS TURN ON WHEN THE SEAT IS IN USE. IT DOESN'T MATTER IF THE CAR IS MOVING OR STATIONARY. IT ALSO DOESN'T MATTER WHO IS SITTING IN THE SEAT, MEANING IT COULD WORK FOR THE PERSON ONE DAY AND NOT THE NEXT. .
Incident date: Jan 12, 2019
FOR THE PAST YEAR MY VEHICLE IS CONSUMING A LARGE AMOUNT OF OIL. I HAVE TO ADD 2.5 QUARTS AFTER 1500 MILES OR SO. GENERAL MAINTENANCE IS ALWAYS DONE. IT WILL STALL AT STOP LIGHTS OR STOP SIGNS. WE HAVE CHANGED THE CAM SHIFT SENSORS AND SOLENOIDS DUE TO THE CODES THROWN. MY VEHICLE IS STILL USING 4 QUARTS BEFORE 3,000 MILES. I HAVE BEEN AT A STOP LIGHT ON HIGHWAY 34 AND MY CAR JUST STOPPED WHEN I W... Read more
Incident date: Feb 21, 2019
THE KEY HAS GOTTEN STUCK IN THE IGNITION SEVERAL TIMES. THIS PREVENTS THE CAR FROM MOVING AND TURNING OFF COMPLETELY. AT ONE POINT THE CAR BEGAN TO ROLL AS I WAS ATTEMPTING TO GET OUT TO GET ASSISTANCE. I WAS EVENTUALLY ABLE TO GO ONTO YOUTUBE AND DISCOVERED THE ISSUE WAS CONSISTENT WITH THE CHEVY MALIBU, SO I USED THE SAME TECHNIQUE DESCRIBED IN THE YOUTUBE VIDEO TO REMOVE THE KEY. THE SAME ISSUE... Read more
Incident date: Feb 21, 2019
THE KEY HAS GOTTEN STUCK IN THE IGNITION SEVERAL TIMES. THIS PREVENTS THE CAR FROM MOVING AND TURNING OFF COMPLETELY. AT ONE POINT THE CAR BEGAN TO ROLL AS I WAS ATTEMPTING TO GET OUT TO GET ASSISTANCE. I WAS EVENTUALLY ABLE TO GO ONTO YOUTUBE AND DISCOVERED THE ISSUE WAS CONSISTENT WITH THE CHEVY MALIBU, SO I USED THE SAME TECHNIQUE DESCRIBED IN THE YOUTUBE VIDEO TO REMOVE THE KEY. THE SAME ISSUE... Read more
Incident date: Feb 21, 2019
THE KEY HAS GOTTEN STUCK IN THE IGNITION SEVERAL TIMES. THIS PREVENTS THE CAR FROM MOVING AND TURNING OFF COMPLETELY. AT ONE POINT THE CAR BEGAN TO ROLL AS I WAS ATTEMPTING TO GET OUT TO GET ASSISTANCE. I WAS EVENTUALLY ABLE TO GO ONTO YOUTUBE AND DISCOVERED THE ISSUE WAS CONSISTENT WITH THE CHEVY MALIBU, SO I USED THE SAME TECHNIQUE DESCRIBED IN THE YOUTUBE VIDEO TO REMOVE THE KEY. THE SAME ISSUE... Read more
Incident date: Apr 2, 2019
NOTE: MILEAGE IS 1240 MILES, JUST PURCHASED THREE MONTHS AGO WITH 54 MILES ON IT AND SHIPPED TO GERMANY (DOD CIVILIAN). WHILE IN EUROPE, I AM USING THE VEHICLES' "METRIC" SETTING (KPH VERSUS MPH), WHICH SWITCHES THE SPEEDOMETER TO READ KPH AND AUTO TUNES THE ENGINE TO THE APPROPRIATE LEVELS TO MATCH KPH. I HAVE BEEN DRIVING THIS VEHICLE FOR THE LAST THREE WEEKS UNTIL THE ISSUE HAPPENED LAST NIG... Read more
Incident date: Jan 21, 2019
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING AT NIGHT, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Incident date: Mar 30, 2019
THIS VEHICLE HAD LESS THAN 8,000 MILES ON IT AND HAD ONLY BEEN SERVICED ONE TIME BY THE DEALER (OIL CHANGE IN MAY 2018) THE ENGINE CAUGHT ON FIRE AND CONSUMED THE ENTIRE FRONT END OF THE VEHICLE. THE DRIVER WAS IN THE DRIVE THROUGH LANE OF A KFC RESTAURANT WHEN THE CAR CAUGHT ON FIRE. 03 MY 89 YEAR OLD MOTHER-IN-LAW WAS DRAGGED FROM THE CAR TO SAFETY BY 2 BYSTANDERS BUT COULD HAVE VERY EASILY B... Read more
Fire
Incident date: Mar 30, 2019
TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE DROPPED DOWN AND STRUCK THE CONTACT ON THE HEAD. THE CONTACT WAS INJURED, BUT DID NOT REQUIRE MEDICAL ATTENTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED MARIO D'ADDARIO BUICK GMC (329 BRIDGEPORT AVE, SHELTON, CT 06484, (203) 242-0172) AND WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PE... Read more
1 injured
Incident date: Mar 26, 2019
I HAVE AN ISSUE WITH THE CRUISE CONTROL ON MY 2017 BUICK LACROSSE, A VEHICLE WITH 17,004 MILES. WHILE TRAVELING ON THE INTERSTATE WITH THE CRUISE SET TO 70 MPH THE SYSTEM RESET ITSELF TO 105 MPH AND THE ENGINE REVVED 3000 RPM ACCELERATING OUT OF CONTROL. THIS WAS THE SECOND TIME IT HAPPENED, THE OTHER TIME IT RESET TO 95 MPH. STEPPING ON THE BRAKE PEDAL BROUGHT THE SPEED BACK UNDER CONTROL IN BOTH... Read more
Incident date: Mar 30, 2019
MY TAILGATE OPENS ON IT'S OWN WITH NO BUTTONS BEING PRESSED WHEN THE CAR IS PARKED. ALSO THE TAILGATE DOES NOT SENSE IF SOMETHING IS BLOCKING IT FROM CLOSING IT WILL JUST TRY AND CLOSE ON THE ITEM OR THE PERSON
Incident date: Mar 16, 2019
WE PURCHASED A 2009 GMC BUICK ENCLAVE FROM GILLIE HYDE USED CARS IN GLASGOW, KY ON 3-15-19. IMMEDIATELY UPON DRIVING THE VEHICLE HOME, WE NOTED THAT THE VEHICLE SHOOK WHEN ACCELERATING. WE IMMEDIATELY TOOK TO OUR MECHANIC WHO NOTED THE TRANSMISSION ISSUE AND WE RESEARCHED THE VEHICLE AND FOUND THAT THERE WAS A RECALL ON THE VEHICLE WITH AN EXTENDED WARRANTY TO THE TRANSMISSION AS WELL AS THE TIM... Read more
Incident date: Mar 16, 2019
WE PURCHASED A 2009 GMC BUICK ENCLAVE FROM GILLIE HYDE USED CARS IN GLASGOW, KY ON 3-15-19. IMMEDIATELY UPON DRIVING THE VEHICLE HOME, WE NOTED THAT THE VEHICLE SHOOK WHEN ACCELERATING. WE IMMEDIATELY TOOK TO OUR MECHANIC WHO NOTED THE TRANSMISSION ISSUE AND WE RESEARCHED THE VEHICLE AND FOUND THAT THERE WAS A RECALL ON THE VEHICLE WITH AN EXTENDED WARRANTY TO THE TRANSMISSION AS WELL AS THE TIM... Read more
Incident date: Mar 16, 2019
WE PURCHASED A 2009 GMC BUICK ENCLAVE FROM GILLIE HYDE USED CARS IN GLASGOW, KY ON 3-15-19. IMMEDIATELY UPON DRIVING THE VEHICLE HOME, WE NOTED THAT THE VEHICLE SHOOK WHEN ACCELERATING. WE IMMEDIATELY TOOK TO OUR MECHANIC WHO NOTED THE TRANSMISSION ISSUE AND WE RESEARCHED THE VEHICLE AND FOUND THAT THERE WAS A RECALL ON THE VEHICLE WITH AN EXTENDED WARRANTY TO THE TRANSMISSION AS WELL AS THE TIM... Read more
Incident date: Mar 2, 2019
LIGHT FLASH BY THEM SELVES TRUCK DOOR LIFTS BY IT SELF SERVICEABILITY TRACK AND TRACTION CONTROL LIGHTS ARE ON AND NOW WON'T ACCELERATE, AND POWER STEERING PUMP IS ALSO A ISSUE . WHEN EVER LIGHTS AND HATCH OPEN ALONE THE PARK IS PARKED AND CUT OFF
Incident date: Mar 2, 2019
LIGHT FLASH BY THEM SELVES TRUCK DOOR LIFTS BY IT SELF SERVICEABILITY TRACK AND TRACTION CONTROL LIGHTS ARE ON AND NOW WON'T ACCELERATE, AND POWER STEERING PUMP IS ALSO A ISSUE . WHEN EVER LIGHTS AND HATCH OPEN ALONE THE PARK IS PARKED AND CUT OFF
Incident date: Mar 2, 2019
LIGHT FLASH BY THEM SELVES TRUCK DOOR LIFTS BY IT SELF SERVICEABILITY TRACK AND TRACTION CONTROL LIGHTS ARE ON AND NOW WON'T ACCELERATE, AND POWER STEERING PUMP IS ALSO A ISSUE . WHEN EVER LIGHTS AND HATCH OPEN ALONE THE PARK IS PARKED AND CUT OFF
Incident date: Mar 24, 2019
CODE PO300 IGNITION COIL ARCING TO THE VALVE COVER RANDOM CYLINDER MISFIRE
Incident date: Mar 24, 2019
CODE PO300 IGNITION COIL ARCING TO THE VALVE COVER RANDOM CYLINDER MISFIRE
Incident date: Mar 23, 2019
MY 2012 BUICK VERANO HAS STALLED OUT AND DIED SEVERAL TIMES WHILE DRIVING ON HIGHWAY AND WHEN ACCELERATING FROM STOPS. MY VERANO HAS 64,000 MILES AND IS WELL KEPT AND MAINTENANCED BUT CONTINUES TO STALL OVER AND OVER. I HAVE SEEN SEVERAL COMPLAINTS FROM OTHER 2012 VERANO OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM AND HAVE COME TO THE CONCLUSION THAT GM HAS SOLD US A FAULTY PRODUCT THAT CAN CAUSE... Read more
Incident date: Mar 1, 2019
FAILURE OF STEPPER MOTORS IN INSTRUMENT CLUSTER.
Incident date: Mar 9, 2019
POWER STEERING FAILED WHEN DRIVING ON A STREET WHILE TURNING. TOOK IT TO A NON BUICK MECHANIC FOR EVALUATION. HE STATED TO TAKE IT TO A BUICK DEALERSHIP. THERE IS A 'SPECIAL CONSIDERATION ' PROVISION TO REPAIR. WE NEVER RECEIVED ANY INFORMATION ON THIS. WE TOOK IT TO A BUICK DEALERSHIP WHO STATED IT NEEDED REPLACED. THEY WOULD REPLACE THE PUMP ONLY AND WE NEEDED TO PAY $2200.00 FOR A STEERING GEA... Read more
Incident date: Oct 10, 2018
DRIVER SEAT HAS COLLAPSED. I FIRST NOTICED THIS WHEN I GOT IN TO DRIVE AFTER MY HUSBAND HAD DRIVEN THE CAR AND I HAD TO ADJUST THE REAR VIEW MIRROR...SOMETHING I HAD NEVER HAD TO DO IN THE PAST AND IT KEEPS GETTING WORSE. I CAN NO LONGER SAFELY SEE ABOVE OR AROUND THE SIDE MIRRORS UNLESS I SIT ON A PILLOW.
Incident date: Mar 21, 2019
DRIVER'S SIDE DOOR WILL NOT UNLOCK AND WILL NOT OPEN. IT WILL NOT UNLOCK WITH THE LOCK BUTTON OR WITH THE KEY. I HAVE TO CLIMB OVER THE PASSENGER SEAT TO ENTER AND EXIT THE VEHICLE. I LOOKED THE PROBLEM UP ONLINE AND FOUND THAT MANY PEOPLE HAVE COMPLAINED ABOUT THIS. IT IS A SAFETY CONCERN SINCE I WILL NOT BE ABLE TO GET OUT OF THE CAR IN AN ACCIDENT.
Incident date: Sep 18, 2018
TAKATA RECALL MY BUICK LACROSSE ONE TIME GOING DOWN THE ROAD OUT OF THE BLUE IT DONE ENGINE POWER REDUCTION,AND THEN IT JUST DIED ON ME.AFTER THAT I DID GET IT TO START BUT IT RAN RUFF AND AFTER A FEW WEEKS IT WOULD NOT START AT ALL.
BUICK
PARK AVENUE
(1999) - SEAT BELTS
Mar 19, 2019
Incident date: Mar 19, 2017
PASSENGER FRONT SEATBELT WON'T CLICK SHUT. DEALER CAN'T FIND ONE.
Incident date: Mar 13, 2019
TL* THE CONTACT OWNS A 2019 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND STALLED TWICE WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE ENGINE START BUTTON MALFUNCTIONED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TWICE TO PHILLIPS BUICK AND GMC (2160 US HIGHWAY 441, 27, FRUITLAND PARK, FL 34731, (352) 728-1212). THE DEALER WAS CURRENTLY DIAGNOSING THE VE... Read more
Incident date: Feb 16, 2019
WAS IN A ACCIDENT 2/16 SPEED LIMIT 40 DRIVING ON CITY STREET. CAR IN FRONT OF ME STOPPED IN MIDDLE OF THE RD AND STARTED BACKING UP TRIED TO AVOID COLLISION AND STILL HAD IMPACT. THE AIRBAGS DID NOT DEPLOY AND THE CAR ENGINE SEEMED TO ACCELERATE INSTEAD OF SLOW DOWN. I HAD THIS HAPPEN ONE TIME BEFORE WHILE BREAKING BUT THEN IT SWITCHED BACK AND DROVE NORMAL CALLED DEALERSHIP AND THEY SAID NO RECA... Read more
Crash
1 injured
Incident date: Feb 16, 2019
WAS IN A ACCIDENT 2/16 SPEED LIMIT 40 DRIVING ON CITY STREET. CAR IN FRONT OF ME STOPPED IN MIDDLE OF THE RD AND STARTED BACKING UP TRIED TO AVOID COLLISION AND STILL HAD IMPACT. THE AIRBAGS DID NOT DEPLOY AND THE CAR ENGINE SEEMED TO ACCELERATE INSTEAD OF SLOW DOWN. I HAD THIS HAPPEN ONE TIME BEFORE WHILE BREAKING BUT THEN IT SWITCHED BACK AND DROVE NORMAL CALLED DEALERSHIP AND THEY SAID NO RECA... Read more
Crash
1 injured
Incident date: Feb 16, 2019
WAS IN A ACCIDENT 2/16 SPEED LIMIT 40 DRIVING ON CITY STREET. CAR IN FRONT OF ME STOPPED IN MIDDLE OF THE RD AND STARTED BACKING UP TRIED TO AVOID COLLISION AND STILL HAD IMPACT. THE AIRBAGS DID NOT DEPLOY AND THE CAR ENGINE SEEMED TO ACCELERATE INSTEAD OF SLOW DOWN. I HAD THIS HAPPEN ONE TIME BEFORE WHILE BREAKING BUT THEN IT SWITCHED BACK AND DROVE NORMAL CALLED DEALERSHIP AND THEY SAID NO RECA... Read more
Crash
1 injured
Incident date: Mar 17, 2019
AIR BAGS DID NOT DEPLOY WHEN VEICHLE WAS HIT FROM BEHIND. 2 PEOPLE WHERE INJURED.
Crash
2 injured
Incident date: Mar 1, 2019
FRONT BRAKES LOCKING UP AT ANY SPEED. REPLACED THE MASTER CYLINDER . 48 HOURS LATER IT HAPPENED AGAIN
Incident date: Mar 3, 2019
TL* THE CONTACT OWNS A 2014 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE HAD A SUDDEN LOSS OF POWER. THE CHECK ENGINE LIGHT FLASHES OFF AND ON. IDEAL BUICK GMC (5871 URBANA PIKE, FREDERICK, MD 21704, 301-663-3121) AND AN INDEPENDENT MECHANIC DIAGNOSED THAT CYLINDER FOUR WAS AT 75% PSI AND THE REST OF THE CYLINDERS WERE AT 160 PSI. THE DEALER AND THE INDEPENDENT MECHANIC WERE UNABLE TO PROVIDE ... Read more
Incident date: Mar 3, 2019
TL* THE CONTACT OWNS A 2014 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE HAD A SUDDEN LOSS OF POWER. THE CHECK ENGINE LIGHT FLASHES OFF AND ON. IDEAL BUICK GMC (5871 URBANA PIKE, FREDERICK, MD 21704, 301-663-3121) AND AN INDEPENDENT MECHANIC DIAGNOSED THAT CYLINDER FOUR WAS AT 75% PSI AND THE REST OF THE CYLINDERS WERE AT 160 PSI. THE DEALER AND THE INDEPENDENT MECHANIC WERE UNABLE TO PROVIDE ... Read more
Incident date: Feb 15, 2019
TAKATA RECALL?? MY SERVICE AIR BAG LIGHT CAME ON, BUT NO RECALL IS ISSUED FOR MY VIN. THE VEHICLE WAS PARKED OVERNIGHT THEN THE NEXT MORNING WHEN I STARTED IT THE AIR BAG LIGHT IS ON. NO ACCIDENTS. I HAD THE SENSORS CHECK AND A SCAN DONE ON HE CAR WITH NO INDICATIONS.
BUICK
RENDEZVOUS
(2006) - ELECTRICAL SYSTEM
Mar 18, 2019
Incident date: Mar 18, 2019
VEHICLE HAS HARD START WHEN ENGINE IS HOT. FOR EXAMPLE WHEN RUNNING ERRANDS. BY THE TIME YOU COME OUT OF THE STORE THE VEHICLE DOES NOT WANT TO START. TAKES MULTIPLE ATTEMPTS. GAS MUST BE PIMPED AT THE SAME TIME AS TURNING IGNITION IN ORDER FOR THE VEHICLE TO START. MULTIPLE MECHANICS STATE THIS IS AN ELECTRICAL ISSUE BUT CANNOT FIGURE OUT WHAT IS CAUSING THE ISSUE. BATTERY & THROTTLE BODY HAVE BE... Read more
Incident date: Mar 17, 2019
WHILE DRIVING A SENSOR CAME ON FOR STAIBLITRAKS AND NO ALL WHEEL DRIVE MODE WAS DISABLED AND ABS CAME ON. CAR STARTED TO JERK OR LUNGE FORWARD NUMEROUS TIMES, UNTIL CAR GOT UP TO SPEED. AFTER I SHUT THE CAR OFF AND MY WIFE & SON WHO WAS IN A BOWLING TOURNEMENT, WE CAME OUT AND STARTED THE CAR AND I NOTICED THAT WHEN I PUT THE BRAKES ON AT FIRST THERE WASN'T ANY TILL I STARTED MOVING.
Incident date: Mar 17, 2019
WHILE DRIVING A SENSOR CAME ON FOR STAIBLITRAKS AND NO ALL WHEEL DRIVE MODE WAS DISABLED AND ABS CAME ON. CAR STARTED TO JERK OR LUNGE FORWARD NUMEROUS TIMES, UNTIL CAR GOT UP TO SPEED. AFTER I SHUT THE CAR OFF AND MY WIFE & SON WHO WAS IN A BOWLING TOURNEMENT, WE CAME OUT AND STARTED THE CAR AND I NOTICED THAT WHEN I PUT THE BRAKES ON AT FIRST THERE WASN'T ANY TILL I STARTED MOVING.
Incident date: Mar 17, 2019
WHILE DRIVING A SENSOR CAME ON FOR STAIBLITRAKS AND NO ALL WHEEL DRIVE MODE WAS DISABLED AND ABS CAME ON. CAR STARTED TO JERK OR LUNGE FORWARD NUMEROUS TIMES, UNTIL CAR GOT UP TO SPEED. AFTER I SHUT THE CAR OFF AND MY WIFE & SON WHO WAS IN A BOWLING TOURNEMENT, WE CAME OUT AND STARTED THE CAR AND I NOTICED THAT WHEN I PUT THE BRAKES ON AT FIRST THERE WASN'T ANY TILL I STARTED MOVING.
Incident date: Mar 1, 2019
POSSIBLE ELECTRICAL SHORT? FUEL GAUGE DROPPED OVER AN EIGHTH OF A TANK WHEN JUST FILLED IT UP AND DROVE 2 MILES HOME. NEXT TIME I STARTED IT UP IT DISPLAYED THE AFOREMENTIONED. HAS DONE THIS A FEW TIMES NOW. ALSO SERVICE AIRBAG LIGHT HAS COME ON INTERMITTENTLY PRIOR TO FUEL GAUGE ISSUE AND NOW IS ON EVERY TIME. CALLED BUICK AND THEY ACKNOWLEDGE THAT IT HAS BEEN A PROBLEM FOR THAT MODEL AND EVEN... Read more
Incident date: Mar 1, 2019
POSSIBLE ELECTRICAL SHORT? FUEL GAUGE DROPPED OVER AN EIGHTH OF A TANK WHEN JUST FILLED IT UP AND DROVE 2 MILES HOME. NEXT TIME I STARTED IT UP IT DISPLAYED THE AFOREMENTIONED. HAS DONE THIS A FEW TIMES NOW. ALSO SERVICE AIRBAG LIGHT HAS COME ON INTERMITTENTLY PRIOR TO FUEL GAUGE ISSUE AND NOW IS ON EVERY TIME. CALLED BUICK AND THEY ACKNOWLEDGE THAT IT HAS BEEN A PROBLEM FOR THAT MODEL AND EVEN... Read more
Incident date: Mar 1, 2019
POSSIBLE ELECTRICAL SHORT? FUEL GAUGE DROPPED OVER AN EIGHTH OF A TANK WHEN JUST FILLED IT UP AND DROVE 2 MILES HOME. NEXT TIME I STARTED IT UP IT DISPLAYED THE AFOREMENTIONED. HAS DONE THIS A FEW TIMES NOW. ALSO SERVICE AIRBAG LIGHT HAS COME ON INTERMITTENTLY PRIOR TO FUEL GAUGE ISSUE AND NOW IS ON EVERY TIME. CALLED BUICK AND THEY ACKNOWLEDGE THAT IT HAS BEEN A PROBLEM FOR THAT MODEL AND EVEN... Read more
Incident date: Dec 31, 2018
I PURCHASED MY '07 BUICK LUCERNE CXL ABOUT A YEAR AGO AGO AN I ACTUALLY LOVE THE CAR HOWEVER; ABOUT 3 OR SO MONTHS AGO I NOTICED A WHAT I AM SUSPECTING IS THE TRANSMISSION OR POSSIBLY A CENSOR OR RELAY ISSUE CAUSING THE CAR TO MAKE A HESITATION AND DRAG WHEN I TRY TO KEEP A CONSISTENT SPEED AND ONLY QUITS WHEN I PRESS OR DEPRESS THE GAS PEDAL MAKING THE CAR EITHER ACCELERATE OR DECREASE IN SPEED D... Read more
Incident date: Dec 31, 2018
I PURCHASED MY '07 BUICK LUCERNE CXL ABOUT A YEAR AGO AGO AN I ACTUALLY LOVE THE CAR HOWEVER; ABOUT 3 OR SO MONTHS AGO I NOTICED A WHAT I AM SUSPECTING IS THE TRANSMISSION OR POSSIBLY A CENSOR OR RELAY ISSUE CAUSING THE CAR TO MAKE A HESITATION AND DRAG WHEN I TRY TO KEEP A CONSISTENT SPEED AND ONLY QUITS WHEN I PRESS OR DEPRESS THE GAS PEDAL MAKING THE CAR EITHER ACCELERATE OR DECREASE IN SPEED D... Read more