Showing 28,307 complaints for BUICK
Incident date: Jun 15, 2015
TL* THE CONTACT OWNS A 2000 BUICK CENTURY. ON SEVERAL OCCASIONS, WHILE DRIVING, THE HEADLIGHTS FAILED TO ILLUMINATE WITHOUT WARNING. ADDITIONALLY, WHEN THE HIGH BEAM SWITCH WAS ACTIVATED, THE CHECK ENGINE, ABS, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE
... WAS 200,000.Read more
Incident date: Jan 1, 2019
I RECEIVED A LETTER IN JANUARY, 2019 REGARDING THIS VEHICLE, STATING THAT THE "VEHICLE'S REAR SEAT BRACKET COULD CONTACT THE VEHICLE'S REAR ELECTRICAL CENTER (REC), WHICH CAN, OVER TIME, DAMAGE ELECTRICAL COMPONENTS WITHIN THE REC ENCLOSURE. IF DAMAGE OCCURS, THE COMPONENTS CAN MELT OR OVERHEAT, WHICH THE CUSTOMER MAY DETECT BY A MELTING ODOR IN THE VEHICLE. DAMAGE COULD ALSO CAUSE THE VEHICLE'S B
... ATTERY TO DRAIN, A NO-START CONDITION, OR A STALL." WE HAVE HAD 2 NEW BATTERIES INSTALLED IN THIS VEHICLE IN RECENT YEARS AND I'VE ALSO SMELLED THE BURNING SMELL THAT THEY ARE REFERRING TO IN THIS LETTER. I TOOK THE VEHICLE TO SHELTON PONTIAC BUICK IN ROCHESTER, MI TO FIND OUT IF OUR CAR HAD BEEN AFFECTED BY THIS CONDITION, AND AFTER EXAMINING THE REC HARNESS, THEY SAID THAT IT HAS BEEN AFFECTED AND NEEDS REPAIR. THEY QUOTED ME $720 TO REPAIR IT. BUICK WAS THE ONE WHO CONTACTED ME REGARDING THIS SITUATION, WHICH IS UNSAFE AND SHOULD BE UNDER A RECALL WITH NO CHARGE TO THE CUSTOMER TO FIX. IT IS A MANUFACTURER'S PROBLEM AND NOT DUE TO WEAR AND TEAR AND I BELIEVE I SHOULD NOT BE CHARGED FOR THIS REPAIR BECAUSE OF THEIR FAULTY DESIGN. I HAVE SPOKEN WITH THEIR CUSTOMER ASSURANCE CENTER MANY TIMES AND HAVE GOTTEN NOWHERE WITH THEM. I ALSO WROTE A LETTER TO NEELIE O'CONNOR, THE EXECUTIVE DIRECTOR OF BUICK'S NORTH AMERICAN CONTACT CENTER AND NEVER RECEIVED A RESPONSE. SHE WAS THE PERSON WHO SIGNED THE LETTER, ALERTING US TO THE PROBLEM. I DO NOT WANT THIS VEHICLE TO BE UNSAFE AS I AM ON THE ROAD A LOT, GOING BACK AND FORTH TO DETROIT FOR CANCER TREATMENTS. IT NEEDS TO BE FIXED AND BUICK SHOULD PAY FOR IT.Read more
Incident date: May 2, 2019
CHECK ENGINE LIGHT CAME ON AND THEN STARTED FLASHING WHILE IN MOTION. THE TRACTION LIGHT CAME ON AND OFF REPEATEDLY. THE ENGINE HAD REDUCED POWER AND AT TIMES WOULD ONLY GO 30-35MPH EVEN WITH PEDAL MASHED ALL THE WAY. I TOOK THE VEHICLE TO O'REILLY'S AND THEY CHECKED THE CODES WHICH SHOW CAMSHAFT SENSOR, CRANKSHAFT SENSOR, CYLINDER 2 MISFIRE, TURBO UNDERBOOST CODE AND ABS CODE. SEEMS LIKE A LOT OF
... ISSUES FOR A VEHICLE WITH ONLY 67,000 MILES.Read more
Incident date: May 2, 2019
CHECK ENGINE LIGHT CAME ON AND THEN STARTED FLASHING WHILE IN MOTION. THE TRACTION LIGHT CAME ON AND OFF REPEATEDLY. THE ENGINE HAD REDUCED POWER AND AT TIMES WOULD ONLY GO 30-35MPH EVEN WITH PEDAL MASHED ALL THE WAY. I TOOK THE VEHICLE TO O'REILLY'S AND THEY CHECKED THE CODES WHICH SHOW CAMSHAFT SENSOR, CRANKSHAFT SENSOR, CYLINDER 2 MISFIRE, TURBO UNDERBOOST CODE AND ABS CODE. SEEMS LIKE A LOT OF
... ISSUES FOR A VEHICLE WITH ONLY 67,000 MILES.Read more
Incident date: Apr 11, 2019
AIR BAG LIGHT KEEPS COMING ON AND THE DASH BOARD IS SHOWING THE WORD CHECK AIR BAGS
Incident date: Feb 28, 2019
MY FRONT HEADLAMP LOW-BEAM KEEP BURNING OUT ...WAS SUPPOSE TO BE REPAIRED BY RE=CALL...HAVE REPLACED LAMP AND WIREING 4 MORE TIMES SINCE DEALEARS FIX
Incident date: Apr 30, 2019
TAKATA RECALL. AS I WAS DRIVING ON THE HIGHWAY MY VEHICLE SLOWED DOWN ON ITS OWN IN THE MIDST OF 70 MPH TRAFFIC AND AS I PUSHED ON BRAKES MY VEHICLE JERKED. WHEN I TRIED TO SPEED BACK UP MY CAR SLOWLY ACCELERATED. I WAS TERRIFIED WHEN IT SLOWED DOWN BECAUSE THE CAR BEHIND ME ALMOST HIT ME. MY CAR IS NOW GIVE ME A WARNING SIGN 'STABILIZE TRACK ASSIST' BUT I HAD MY BREAKS CHECK AND THEY WERE FINE. N
... OW I START TO SMELL A BURNING SMELL SOMETIMES WHEN I'M DRIVINGRead more
Incident date: Apr 30, 2019
TAKATA RECALL. AS I WAS DRIVING ON THE HIGHWAY MY VEHICLE SLOWED DOWN ON ITS OWN IN THE MIDST OF 70 MPH TRAFFIC AND AS I PUSHED ON BRAKES MY VEHICLE JERKED. WHEN I TRIED TO SPEED BACK UP MY CAR SLOWLY ACCELERATED. I WAS TERRIFIED WHEN IT SLOWED DOWN BECAUSE THE CAR BEHIND ME ALMOST HIT ME. MY CAR IS NOW GIVE ME A WARNING SIGN 'STABILIZE TRACK ASSIST' BUT I HAD MY BREAKS CHECK AND THEY WERE FINE. N
... OW I START TO SMELL A BURNING SMELL SOMETIMES WHEN I'M DRIVINGRead more
Incident date: Apr 30, 2019
TAKATA RECALL. AS I WAS DRIVING ON THE HIGHWAY MY VEHICLE SLOWED DOWN ON ITS OWN IN THE MIDST OF 70 MPH TRAFFIC AND AS I PUSHED ON BRAKES MY VEHICLE JERKED. WHEN I TRIED TO SPEED BACK UP MY CAR SLOWLY ACCELERATED. I WAS TERRIFIED WHEN IT SLOWED DOWN BECAUSE THE CAR BEHIND ME ALMOST HIT ME. MY CAR IS NOW GIVE ME A WARNING SIGN 'STABILIZE TRACK ASSIST' BUT I HAD MY BREAKS CHECK AND THEY WERE FINE. N
... OW I START TO SMELL A BURNING SMELL SOMETIMES WHEN I'M DRIVINGRead more
Incident date: May 2, 2019
AFTER PRESSING THE BRAKE PEDAL DOWN, THE PEDAL DOES NOT RETURN TO THE HOME POSITION. IT REMAINS DEPRESSED AND THE BRAKES WILL ONLY DISENGAGE AFTER I MANUALLY LIFT THE BRAKE PEDAL. THIS OCCURS WHEN THE WEATHER IS WARM OUT AND OCCURS IN ALL STAGES OF DRIVING WHEN THIS HAPPENS (STATIONARY, IN MOTION, ETC).
Incident date: May 2, 2019
LIFTGATE COMES CRASHING DOWN AFTER OPENING AND STAYING UP FOR A FEW SECONDS
2 injured
Incident date: Apr 25, 2019
TL* THE CONTACT OWNS A 2015 BUICK VERANO. WHILE PARKING AT A RESTAURANT, THE ENGINE REVVED AND THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE LUNGED MORE THAN FIVE FEET ACROSS TWO CONCRETE CURBS AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE
... MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE.Read more
Crash
Incident date: Apr 25, 2019
TL* THE CONTACT OWNS A 2015 BUICK VERANO. WHILE PARKING AT A RESTAURANT, THE ENGINE REVVED AND THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE LUNGED MORE THAN FIVE FEET ACROSS TWO CONCRETE CURBS AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE
... MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE.Read more
Crash
Incident date: Feb 16, 2019
RECALL IN 2014 RE: IGNITION SWITCH FAILURE OF MORE THAN ONE KEY ON KEYRING IN IGNITION. WEIGHT WOULD CAUSE CAR TO SHUTDOWN(TURN OFF IGNITION) IN A CRASH THUS NOT ALLOWING AIRBAGS TO DEPLOY. RECALL STARTED IN 2014. DID NOT OWN THE CAR UNTIL 2017. WAS NOT AWARE OF RECALL. SON WAS INJURED IN CRASH OF SUCH VEHICLE ON 2/16/19. HIT A TELEPHONE POLE AT APPROXIMATELY 60MPH. FRONT NOR SIDE CURTAINS DID NOT
... DEPLOY RESULTING IN SEVERE TRAUMATIC BRAIN INJURY TO BRAIN STEM. WAS IN COMA FOR 6 DAYS. 10 WEEKS IN ICU AND REHAB. IS IMPAIRED NOW EFFECTS WALKING , SPEECH, ADL SKILLS, MEMORY. WILL NEED LONG TERM CARE.WS TRAVELING G ON A RURAL ROAD, HIT PATCH OF BLACK ICE, O ERCORRECTED AND SLID ACROSS ROAD HITTING UTILITY POLE AT 60-70 MPH.. NEEDED TO BE EXTRICATED FROM VEHICLE, UNCONSCIOUS VICIOUS, WAS WEARING SEATBELT. *DT VIN NOT AVAILABLE.*JBRead more
Crash
1 injured
Incident date: Feb 16, 2019
RECALL IN 2014 RE: IGNITION SWITCH FAILURE OF MORE THAN ONE KEY ON KEYRING IN IGNITION. WEIGHT WOULD CAUSE CAR TO SHUTDOWN(TURN OFF IGNITION) IN A CRASH THUS NOT ALLOWING AIRBAGS TO DEPLOY. RECALL STARTED IN 2014. DID NOT OWN THE CAR UNTIL 2017. WAS NOT AWARE OF RECALL. SON WAS INJURED IN CRASH OF SUCH VEHICLE ON 2/16/19. HIT A TELEPHONE POLE AT APPROXIMATELY 60MPH. FRONT NOR SIDE CURTAINS DID NOT
... DEPLOY RESULTING IN SEVERE TRAUMATIC BRAIN INJURY TO BRAIN STEM. WAS IN COMA FOR 6 DAYS. 10 WEEKS IN ICU AND REHAB. IS IMPAIRED NOW EFFECTS WALKING , SPEECH, ADL SKILLS, MEMORY. WILL NEED LONG TERM CARE.WS TRAVELING G ON A RURAL ROAD, HIT PATCH OF BLACK ICE, O ERCORRECTED AND SLID ACROSS ROAD HITTING UTILITY POLE AT 60-70 MPH.. NEEDED TO BE EXTRICATED FROM VEHICLE, UNCONSCIOUS VICIOUS, WAS WEARING SEATBELT. *DT VIN NOT AVAILABLE.*JBRead more
Crash
1 injured
Incident date: Apr 26, 2019
PURCHASED THE CAR USED FROM A REPUTABLE BUICK DEALER WITH 84K MILES ON IT. 7 DAYS LATER, THE CHECK ENGINE LIGHT CAME ON WHILE DRIVING HOME FROM WORK. I IMMEDIATELY BROUGHT THE CAR HOME TO PREVENT FURTHER MECHANICAL PROBLEMS AND NOTICED THAT WHEN I PUT THE CAR INTO PARK, THE TRANSMISSION FELT LIKE IT DROPPED AND IT WAS HARD TO SHIFT. I TURNED THE CAR OFF, LET IT REST, AND THEN TURNED IT BACK ON. TH
... IS TIME, THE CHECK ENGINE LIGHT CAME ON AGAIN. I TRIED SHIFTING THE CAR INTO REVERSE AND THE "R" LIGHT ON MY DASH BEGAN TO FLASH. I PUT IT INTO DRIVE AND THE "D" BEGAN TO FLASH. I TRIED TO MOVE THE CAR FORWARD AND THE CAR HAD ALMOST NOW POWER. EACH SHIFT MADE THE TRANSMISSION FEEL AS THOUGH IT WAS DROPPING AND IT MADE A VERY LOUD NOISE. I HAD THE CAR TOWED BACK TO THE DEALER AND WAS TOLD THAT IT IS THE TRANSMISSION CONTROL MODULE ($1100). THIS HAPPENED JJUST 7 DAYS AFTER PURCHASING IT, AND LESS THAN 2 WEEKS AFTER BEING INSPECTED BY THE DEALER.Read more
Incident date: Apr 30, 2019
TODAY I WAS DRIVING TO WORK, AS I PULLED INTO THE DRIVEWAY OF WORK TICKING NOISE STARTED AND THEN CAR DIED RIGHT ON A HILL BLOCKING TRAVEL, IT WOULD NOT RESTART, SO I HAD IT TOWED TO MY MECHANIC WHO ADVISED ENGINE BLOWN DO TO TIMING BELT WEAR...ALL MY OIL WAS SUCKED INTO ENGINE (JUST HAD AN OIL CHANGE 2 MTHS AGO) AND BLEW THE MOTOR! THIS IS A KNOWN PROBLEM WITH THIS YEAR, MAKE, MODEL OF BUICK, W
... HY IS NO ONE DOING ANYTHING ABOUT A RECALL! I CAN'T AFFORD A NEW ENGINE, NOR A NEW CAR, I JUST PURCHASED THIS USED AT HURD BUICK IN RHODE ISLAND 5/2017 EXPLAINED NEEDED DEPENDABLE CAR, I'M A SINGLE PARENT WORKING FULL TIME AND THEY GAVE ME A LEMON KNOWING FULL WELL THE ENGINE PROBLEMS WITH THIS MIDEL! NHTSA NEEDS TO MAKE GM ACCOUNTABLE TO THE CONSUMER OF 2010 MODELS LIKE THEY DID WITH THE 2008-2009 MODELS THIS IS SO UNFAIR. I HAD TO RENT A CAR TO GET BACK AND FORTH TO WORK...I DON'T KNOW WHAT OR HOW I'M GETTING AROUND NEXT WEEK!Read more
Incident date: Apr 20, 2019
ANTI THEFT LIGHT COMES ON INTERMITTENTLY. WHEN THIS HAPPENS THE CAR ACTS LIKE IT MIGHT STALL WHEN IDLING.
Incident date: Apr 20, 2019
ANTI THEFT LIGHT COMES ON INTERMITTENTLY. WHEN THIS HAPPENS THE CAR ACTS LIKE IT MIGHT STALL WHEN IDLING.
Incident date: Apr 26, 2019
TL* THE CONTACT OWNED A 2014 BUICK VERANO. WHILE DRIVING, THE CONTACT'S TWO YEAR OLD CHILD WANTED THE REAR WINDOWS ROLLED DOWN. THE CONTACT LOOKED UP AND NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER, REMOVED THE CHILD FROM THE VEHICLE, AND ATTEMPTED TO EXTINGUISH THE FIRE. THE CONTACT STATED THAT THE FIRE WAS COMING FROM THE REAR WINDOW. THE FIRE GREW TOO LARGE AND WA
... S OUT OF CONTROL. THE FIRE DEPARTMENT WAS CONTACTED AND THEY EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A LOCAL TOW YARD. THE VEHICLE WAS TOTALED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST BECAUSE THE CONTACT TURNED THE VEHICLE OVER TO HER INSURANCE COMPANY. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 72,000.Read more
Fire
Incident date: Aug 8, 2018
THE TRUNK OF MY VEHICLE IS FILLING UP WITH WATER WHEN IT RAINS WHEN IT IS STATIONARY AND MOVING. WHEN I TOOK A HOSE TO IT I STARTED FROM THE MOON ROOF TO THE BACK OF VEHICLE AND IT WAS FILLING UP WITH WATER. THE VEHICLE IS IN EXCELLENT CONDITION.IT STARTED IN AUGUST OF 2018
Incident date: Apr 27, 2019
AT A FULL STOP, THE ENGINE AUTO STOP SHUTS THE ENTIRE VEHICLE DOWN. VEHICLE MUST BE RE-STARTED AND ALL FEATURES LIKE RADIO, CLOCK ETC. RETURN TO THE FACTORY SETTINGS AS IF THE BATTERY HAD BEEN DISCONNECTED. ONCE THIS HAPPENS, I'VE NOTICE THE ENGINE AUTO STOP DOES NOT WORK FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE IS A 2017 MODEL WITH ONLY 17,000 MILES. AT 9,000 MILES THE WATER PUMP HAD TO BE
... REPLACED.Read more
Incident date: Nov 9, 2018
BLIND SIDE ALERT FAILED.WATER SAND AND DIRT GETS INSIDE.
Incident date: Apr 26, 2019
WHILE AT A COMPLETE STOP ON A CITY STREET BEHIND A CITY BUS WHICH WAS LOADING PASSENGERS WITH NO COLLISION OR CONTACT, THE PASSENGER SIDE AIRBAG DEPLOYED. THE AIRBAG CAUSED BURNS TO THE PASSENGER'S HAND AND BOTH KNEES. IT ALSO CAUSED DEEP CONTUSIONS ON THE LEFT KNEE, CAUSING DIFFICULTIES WITH WALKING.
1 injured
Incident date: Apr 22, 2019
VEHICLE STEERING WHEEL BECOMES VERY TIGHT/ DIFFICULT TO TURN AT TIMES WHILE TURNING, PARKING & REVERSING.
Incident date: Apr 1, 2019
SIDE VIEW MIRROR WARNING SYSTEM STOPPED WORKING.
Incident date: Apr 25, 2019
IN A SMALL TOWN, APPROACHING A STOP SIGN AT THE HIGHWAY CROSSROAD WITH 2-3 VEHICLES IN FRONT OF ME. I REMOVED MY FOOT FROM THE ACCELERATOR AND STARTED BRAKING. THE ENGINE IMMEDIATELY REVVED, I MOVED MY FOOT TO TRY TO RAISE THE ACCELERATOR AND IT WAS ALL THE WAY TO THE FLOOR; IT WOULD NOT RAISE. I IMMEDIATELY PLACED IN NEUTRAL AND AS PULLING AS CLOSE TO CURB AS POSSIBLE, I SHUT THE IGNITION OFF, T
... HEN PLACED IN PARK. IT HAD TO BE TOWED BACK HOME UNTIL WE CAN DEAL WITH IT. LUCKILY, I WAS ABLE TO ACT QUICKLY ENOUGH TO PREVENT ANY DAMAGE TO ANY OTHER VEHICLE OR PERSON.Read more
Incident date: Sep 1, 2017
TL* THE CONTACT OWNS A 2014 BUICK ENCORE. WHILE OPERATING THE VEHICLE, THE RPMS RANDOMLY INCREASED AND THE ENGINE SURGED. THE VEHICLE HESITATED TO ACCELERATE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY BUICK (1857 EDWARDS LAKE RD, BIRMINGHAM, AL) IN 2017 AND THE CRACKED VALVE COVER SEAL WAS REPLACED; HOWEVER, THE FAILURE EVENTUALLY RECURRED. THE VEHICLE WAS TAKEN
... TO HOWARD BENTLEY BUICK GMC (4321 US HWY 43, ALBERTVILLE, AL) AND THE INTAKE MANIFOLD SEAL WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 50,000.Read more
Incident date: Apr 25, 2019
I WAS STOPPED AT A RED LIGHT WHEN MY VEHICLE ACCELERATED FORWARD AND I WAS ALMOST HIT BY SEVERAL CARS ACROSS THE INTERSECTION. I STEPPED HARDER ON THE BRAKE AND MANAGED TO STOP MY VEHICLE ALTHOUGH THE ENGINE WAS REVVING VERY HIGH. I MANAGED TO FIND AN OPENING IN TRAFFIC AND PULLED OVER. I TURNED THE CAR OFF AND RESTARTED IT. THE RPM'S WERE EVEN HIGHER NOW(OVER 5000). I IMMEDIATELY TURNED IT BACK
... OFF AND CALLED THE DEALERSHIP. I WAS TOLD IT WAS UNSAFE TO DRIVE AND TO HAVE IT TOWED TO THE DEALERSHIP. I HAD IT TOWED AND WAS JUST INFORMED BY THE SERVICE MANAGER AT THE DEALERSHIP THAT THERE IS NO RECALL FOR THIS ISSUE ( WHICH IS AN ACCELERATOR SENSOR). I THINK THIS COULD HAVE BEEN VERY SERIOUS. I AM EVEN MORE OUTRAGED BECAUSE OF THE FACT THAT MY DAUGHTER WAS IN THE CAR WITH ME. I HOPE YOU CAN YOU CAN PLEASE LOOK INTO THIS MATTER BEFORE THERE ARE ANY FATALITIES SOMEWHERE BECAUSE OF BUICK'S NEGLIGENCE( I HAVE REPORTED THIS OCCURRENCE TO BUICK SUPPORT).Read more
Incident date: Apr 22, 2019
TL* THE CONTACT OWNS A 1987 (NA) BUICK ELECTRA PARK AVENUE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND FUEL WAS LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE STARTER WAS REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,645.
Incident date: Apr 22, 2019
TL* THE CONTACT OWNS A 1987 (NA) BUICK ELECTRA PARK AVENUE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND FUEL WAS LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE STARTER WAS REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,645.
Incident date: Apr 12, 2019
THE LOCKING LEVER FOR THE TILT/TELESCOPIC STEERING COLUMN WILL NOT STAY LOCKED THE LEVER FALLS OUT OF THE LOCKED POSITION AND THE COLUMN COLLAPSES WHILE DRIVING I REPORTED THIS TO MY SERVICING DEALERSHIP OVER TWO WEEKS AGO AND HAVE NO INDICATION THEY HAVE ORDERED A REPLACEMENT PART
Incident date: Apr 24, 2019
SINCE I PURCHASED AND DROVE OFF FROM THE DEALERSHIP, WITHIN THE FIRST FEW DAYS THE CAR SHUT DOWN ON ME WHEN I WAS IN A DRIVE THRU, AND IT HAPPENED TIMES AGAIN WHILE PULLING OUT A PARKING SPACE AND DROVE A FEW FEET AWAY THE CAR WOULD SHUT OFF AND BEGAN SMELLING OF GAS AS WELL OVERTIME I DROVE IT. THE DEALERSHIP WAS NOT VERY HELPFUL BUT FINALLY KEPT MY CAR A FEW DAYS AND SAID IT WAS ONLY THE HOSES W
... HICH WERE LOOSE. NOW 4/24 MY CAR AGAIN IS MAKING WEIRD NOISES SINCE LAST WEEK AND ACTUALLY WILL NOT START THIS EVENING AFTER BEING OUT AND PARKING IN A LOT.Read more
Incident date: Apr 24, 2019
SINCE I PURCHASED AND DROVE OFF FROM THE DEALERSHIP, WITHIN THE FIRST FEW DAYS THE CAR SHUT DOWN ON ME WHEN I WAS IN A DRIVE THRU, AND IT HAPPENED TIMES AGAIN WHILE PULLING OUT A PARKING SPACE AND DROVE A FEW FEET AWAY THE CAR WOULD SHUT OFF AND BEGAN SMELLING OF GAS AS WELL OVERTIME I DROVE IT. THE DEALERSHIP WAS NOT VERY HELPFUL BUT FINALLY KEPT MY CAR A FEW DAYS AND SAID IT WAS ONLY THE HOSES W
... HICH WERE LOOSE. NOW 4/24 MY CAR AGAIN IS MAKING WEIRD NOISES SINCE LAST WEEK AND ACTUALLY WILL NOT START THIS EVENING AFTER BEING OUT AND PARKING IN A LOT.Read more
Incident date: Apr 24, 2019
SINCE I PURCHASED AND DROVE OFF FROM THE DEALERSHIP, WITHIN THE FIRST FEW DAYS THE CAR SHUT DOWN ON ME WHEN I WAS IN A DRIVE THRU, AND IT HAPPENED TIMES AGAIN WHILE PULLING OUT A PARKING SPACE AND DROVE A FEW FEET AWAY THE CAR WOULD SHUT OFF AND BEGAN SMELLING OF GAS AS WELL OVERTIME I DROVE IT. THE DEALERSHIP WAS NOT VERY HELPFUL BUT FINALLY KEPT MY CAR A FEW DAYS AND SAID IT WAS ONLY THE HOSES W
... HICH WERE LOOSE. NOW 4/24 MY CAR AGAIN IS MAKING WEIRD NOISES SINCE LAST WEEK AND ACTUALLY WILL NOT START THIS EVENING AFTER BEING OUT AND PARKING IN A LOT.Read more
Incident date: Feb 9, 2019
I AM SEEING MULTIPLE COMPLAINTS ONLINE ABOUT THE HEADLIGHT ASSEMBLIES HERE: HTTP://WWW.CARPROBLEMZOO.COM/BUICK/REGAL/HEADLIGHTS-PROBLEMS.PHP ON MY BUICK, I AM HAVING THE SAME EXACT ISSUES. FOR SOME REASON, THERE IS CONDENSATION/WATER ENTERING THE HEADLIGHT HOUSING AND CAUSING THE BALLAST AND BULB TO FAIL. BUICK WANTED $1,215.00 TO REPAIR THE HEADLIGHTS. ONE PERSON IN THE SITE ABOVE SAID THE FO
... LLOWING: "THIS IS DUE TO A FAULTY SEAL BETWEEN THE OUTER AND INNER SHELL ASSEMBLY. THIS IS A HUGE SAFETY ISSUE, AS THE VEHICLE MAY LOOSE ALL HEADLIGHTS AND CAUSE THE DRIVER TO CRASH. THE ASSEMBLIES ARE VERY COSTLY TO REPLACE AND THE ISSUE IS VERY COMMON ON ALL 2011 THOUGH 2017 REGAL AND GS MODELS WITH HID. THIS IS DANGEROUS AND SHOULD BE FIXED BY THE MANUFACTURER. NEW ASSEMBLIES WILL RESULT IN THE SAME SAFETY ISSUE IN A SHORT AMOUNT OF TIME. THIS COULD BE A DESIGN FLAW OR A MANUFACTURING FLAW. . . REGARDLESS, IT IS VERY DANGEROUS!." I AM IN A MAJOR PREDICAMENT. I CAN'T AFFORD THE NEW HEADLIGHTS, AND EVEN IF I COULD, THIS PERSON IS STATING THAT THEY ARE LIKELY TO FAIL AGAIN. ALSO, THE WAY THIS BUICK IS DESIGNED, I WAS ABLE TO REPLACE THE PASSENGER SIDE HEADLIGHT WITH A MORE INEXPENSIVE BULB. I COULD NOT EASILY REPLACE THE DRIVER SIDE HEADLIGHT, OR ANOTHER BULB THAT IS OUT. THE DESIGN IS A SAFETY RISK AS I CAN'T AFFORD THE DEALERS'S REPAIR COSTS AND CANNOT DO IT MYSELF. THE WASHER FLUID BOTTLE IS IN THE WAY AND THERE WAS NO WAY TO EASILY REMOVE THE HEADLIGHT. THIS PUTS ME AT RISK FOR A CRASH AND ALSO A TICKET FROM POLICE. BUICK SHOULD FIX THIS FOR ALL REGALS WITH THIS ISSUE - ESPECIALLY SINCE THEIR VEHICLES ARE SO INCREDIBLY EXPENSIVE ANYWAY..Read more
Incident date: Apr 19, 2019
THIS SUV IS THE DEVIL IT SELF. IS GIVING ME ALL KIND OF PROBLEM RIGHT NOW IT HAVE A LIMP MODE AND I HAVE NO IDEA WHAT TO DO THE TRANSMISSION IS NOT WORKING IN ANY GEAR. THE SOFT CODES SAID P0171, P 0174, P 0420, P 0300 IS CRAZY. I HAVE CHANGE THE ALTERNADOR, THE PURGE VALVE, THE VALVE CANISTER ON TOP OF THE GAS TANK AND THE OTHER SENSOR THAT TELL YOU ABOUT THE FUMES OF THE TANK WENT FILLING. I A
... LSO CHANGE THE PCV VALVE ALL THE BREATHERS HOSES IN THE INTAKE HOUSING , I CHANGE THE TROUTLE BODY, THE SPARK PLUGS, THE COILS, THE INTAKE GASKETS, THE OXIGENTS SENSORS,THE BATERY POLES. AND THIS SUV STILL GIVING ME PROBLEMS NOW IT WENT TO A TRANSMISSION LIMP MODE AND IS NOT COMING OUT NOT EVEN IF YOU ERASE THE CODES AND ALL FUSES ARE GOOD.Read more
Incident date: Apr 19, 2019
THIS SUV IS THE DEVIL IT SELF. IS GIVING ME ALL KIND OF PROBLEM RIGHT NOW IT HAVE A LIMP MODE AND I HAVE NO IDEA WHAT TO DO THE TRANSMISSION IS NOT WORKING IN ANY GEAR. THE SOFT CODES SAID P0171, P 0174, P 0420, P 0300 IS CRAZY. I HAVE CHANGE THE ALTERNADOR, THE PURGE VALVE, THE VALVE CANISTER ON TOP OF THE GAS TANK AND THE OTHER SENSOR THAT TELL YOU ABOUT THE FUMES OF THE TANK WENT FILLING. I A
... LSO CHANGE THE PCV VALVE ALL THE BREATHERS HOSES IN THE INTAKE HOUSING , I CHANGE THE TROUTLE BODY, THE SPARK PLUGS, THE COILS, THE INTAKE GASKETS, THE OXIGENTS SENSORS,THE BATERY POLES. AND THIS SUV STILL GIVING ME PROBLEMS NOW IT WENT TO A TRANSMISSION LIMP MODE AND IS NOT COMING OUT NOT EVEN IF YOU ERASE THE CODES AND ALL FUSES ARE GOOD.Read more
Incident date: Apr 19, 2019
THIS SUV IS THE DEVIL IT SELF. IS GIVING ME ALL KIND OF PROBLEM RIGHT NOW IT HAVE A LIMP MODE AND I HAVE NO IDEA WHAT TO DO THE TRANSMISSION IS NOT WORKING IN ANY GEAR. THE SOFT CODES SAID P0171, P 0174, P 0420, P 0300 IS CRAZY. I HAVE CHANGE THE ALTERNADOR, THE PURGE VALVE, THE VALVE CANISTER ON TOP OF THE GAS TANK AND THE OTHER SENSOR THAT TELL YOU ABOUT THE FUMES OF THE TANK WENT FILLING. I A
... LSO CHANGE THE PCV VALVE ALL THE BREATHERS HOSES IN THE INTAKE HOUSING , I CHANGE THE TROUTLE BODY, THE SPARK PLUGS, THE COILS, THE INTAKE GASKETS, THE OXIGENTS SENSORS,THE BATERY POLES. AND THIS SUV STILL GIVING ME PROBLEMS NOW IT WENT TO A TRANSMISSION LIMP MODE AND IS NOT COMING OUT NOT EVEN IF YOU ERASE THE CODES AND ALL FUSES ARE GOOD.Read more
Incident date: Apr 21, 2019
SERVICE SIDE DETECTION SYSTEM . SIDE AND REAR ALERTS DO NOT WORK. NOTICE COMES UP ON DASHBOARD EVERY TIME I START THE CAR. HAPPENED 200 MILES AFTER WARRANTY IS OVER AT 50,000 MILES.
Incident date: Apr 21, 2019
SERVICE SIDE DETECTION SYSTEM . SIDE AND REAR ALERTS DO NOT WORK. NOTICE COMES UP ON DASHBOARD EVERY TIME I START THE CAR. HAPPENED 200 MILES AFTER WARRANTY IS OVER AT 50,000 MILES.
Incident date: Apr 21, 2019
SERVICE SIDE DETECTION SYSTEM . SIDE AND REAR ALERTS DO NOT WORK. NOTICE COMES UP ON DASHBOARD EVERY TIME I START THE CAR. HAPPENED 200 MILES AFTER WARRANTY IS OVER AT 50,000 MILES.
Incident date: Mar 10, 2019
TL* THE CONTACT OWNED A 2014 BUICK ENCORE. WHILE DRIVING ON A CURVED RESIDENTIAL ROAD, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S DOOR, TIRE, BUMPER, AND HOOD OF THE CONTACT'S VEHICLE. THE IMPACT PUSHED THE CONTACT'S VEHICLE ONTO THE LAWN. THE CONTACT SUFFERED INJURIES TO THE RIGHT HIP THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS PREVIOUSLY R
... EPAIRED PER NHTSA CAMPAIGN NUMBER: 16V651000 (AIR BAG, SEAT BELTS). THE MANUFACTURER PROVIDED CASE NUMBER: [XXX]. POLICE REPORT NUMBER: [XXX] WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TTRead more
Crash
1 injured
Incident date: Mar 10, 2019
TL* THE CONTACT OWNED A 2014 BUICK ENCORE. WHILE DRIVING ON A CURVED RESIDENTIAL ROAD, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S DOOR, TIRE, BUMPER, AND HOOD OF THE CONTACT'S VEHICLE. THE IMPACT PUSHED THE CONTACT'S VEHICLE ONTO THE LAWN. THE CONTACT SUFFERED INJURIES TO THE RIGHT HIP THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS PREVIOUSLY R
... EPAIRED PER NHTSA CAMPAIGN NUMBER: 16V651000 (AIR BAG, SEAT BELTS). THE MANUFACTURER PROVIDED CASE NUMBER: [XXX]. POLICE REPORT NUMBER: [XXX] WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TTRead more
Crash
1 injured
Incident date: Apr 23, 2019
RIGHT AROUND 36000 MILES MY POWER STEERING PUMP HAD TO BE REPLACED BECAUSE FLUID WAS VISIBLE BENEATH THE CAR AND THE SOURCE WAS DETERMINED TO BE THE HIGH PRESSURE HOSES AND PUMP. AT NEARLY 83,480 MILES WHEN THE COMBO SWITCH HAD TO BE REPLACED IT WAS NOTICED THERE WAS A SIGNIFICANT RACK AND PINION LEAK. I BELIEVE THE EARLIER ISSUE IS SOMEHOW CONNECTED TO EARLY FAILURE OF THE RACK AND PINION. REGARD
... LESS, THE TECH SAID THERE WAS A 2016 WITH 52,000 MILES ON IT THAT NEEDED TO HAVE THE RACK AND PINION REPLACED. HE ADMITTED THAT THERE IS LIKELY A FAULT IN THE PART CAUSING THEM TO DETERIORATE BEFORE THEY SHOULD.Read more
Incident date: Mar 8, 2019
THE LEFT SIDE BLIND SIDE ALERT FAILED.WHEN DRIVING HOME THE LIGHT ON THE PASSENGER SIDE MIRROR STAYED ON.WHEN I GOT HOME IT WAS ON.THE NEXT DAY IT WAS OFF AND NO LONGER WORKED.
Incident date: Mar 8, 2019
THE LEFT SIDE BLIND SIDE ALERT FAILED.WHEN DRIVING HOME THE LIGHT ON THE PASSENGER SIDE MIRROR STAYED ON.WHEN I GOT HOME IT WAS ON.THE NEXT DAY IT WAS OFF AND NO LONGER WORKED.
Incident date: Apr 17, 2019
THE CAR STOPS RUNNING IT SHUTS OFF. WHILE DRIVING IN A PARKING LOT.
Incident date: Apr 17, 2019
THE CAR STOPS RUNNING IT SHUTS OFF. WHILE DRIVING IN A PARKING LOT.
Incident date: Apr 17, 2019
THE CAR STOPS RUNNING IT SHUTS OFF. WHILE DRIVING IN A PARKING LOT.