Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 28,307 complaints for BUICK
Incident date: May 7, 2019
POWER DROP ,ENGINE STOP RUN AS YOU GO DOWN THE ROAD AT NIGHT,EVERYTHING SHUT DOWN IT TAKE FIFTEEN MINUTE TO RESTART, THE STEERING JERK AND THE DID NO WORK ITS WAS LOCK THAT WAS AT 35 MILES HOUR.TOOK ITS IN TO SEE WHAT WAS WRONG ITS WAS DIAGNOSTIC WITH BCM MALFUNCTION,LOW VOLTAGE OF COMMUNICATION ANDEPROM ERRORS,MULTIPLE CODES.ON THE HIGHWAY AND TURNING
Incident date: May 7, 2019
POWER DROP ,ENGINE STOP RUN AS YOU GO DOWN THE ROAD AT NIGHT,EVERYTHING SHUT DOWN IT TAKE FIFTEEN MINUTE TO RESTART, THE STEERING JERK AND THE DID NO WORK ITS WAS LOCK THAT WAS AT 35 MILES HOUR.TOOK ITS IN TO SEE WHAT WAS WRONG ITS WAS DIAGNOSTIC WITH BCM MALFUNCTION,LOW VOLTAGE OF COMMUNICATION ANDEPROM ERRORS,MULTIPLE CODES.ON THE HIGHWAY AND TURNING
Incident date: Mar 1, 2019
TL* THE CONTACT OWNS A 2013 BUICK VERANO. THE CONTACT NOTICED THAT THE VEHICLE WAS LOSING OIL. THE VEHICLE WAS TAKEN TO JACK WINEGARDNER CHEVROLET (11001 INDIAN HEAD HWY, FORT WASHINGTON, MD 20744) WHERE AN OIL CONSUMPTION TEST WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED, WHICH CAUSED THE VEHICLE TO SHUT DOWN. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSE... Read more
BUICK
RENDEZVOUS
(2007) - ENGINE
May 23, 2019
Incident date: May 1, 2019
TL* THE CONTACT OWNS A 2007 BUICK RENDEZVOUS. WHILE DRIVING 47 MPH, THE VEHICLE STALLED AND THE BATTERY AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED AND REPAIRED THE BODY CONTROL MODULE, BUT THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AGAIN. THE FAILURE MILEAGE WAS 167,000.
BUICK
RENDEZVOUS
(2007) - POWER TRAIN
May 23, 2019
Incident date: May 1, 2019
TL* THE CONTACT OWNS A 2007 BUICK RENDEZVOUS. WHILE DRIVING 47 MPH, THE VEHICLE STALLED AND THE BATTERY AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED AND REPAIRED THE BODY CONTROL MODULE, BUT THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AGAIN. THE FAILURE MILEAGE WAS 167,000.
Incident date: May 7, 2019
HELLO, MY 2006 BUICK LACROSSE REGULAR BEAM HEADLIGHTS KEEPS GOING OUT DUE TO THE WIRING GETTING HOT FOR SOME REASON. NO AFTERMARKET HIGHLIGHTS OR BULBS BEEN ADDED. THE WIRING IS MELTING COMPLETELY. YOU CAN SEE SMOKE COMING FROM THE HEADLIGHT ASSEMBLY. I'M ALSO EXPERIENCING MY ENTIRE DASH GOES OUT WHILE DRIVING FOR 2-SECONDS THEN COMES BACK ON, I'M NOT SURE IF THE WIRING THAT'S SHORTING OUT FROM MY... Read more
Incident date: May 7, 2019
HELLO, MY 2006 BUICK LACROSSE REGULAR BEAM HEADLIGHTS KEEPS GOING OUT DUE TO THE WIRING GETTING HOT FOR SOME REASON. NO AFTERMARKET HIGHLIGHTS OR BULBS BEEN ADDED. THE WIRING IS MELTING COMPLETELY. YOU CAN SEE SMOKE COMING FROM THE HEADLIGHT ASSEMBLY. I'M ALSO EXPERIENCING MY ENTIRE DASH GOES OUT WHILE DRIVING FOR 2-SECONDS THEN COMES BACK ON, I'M NOT SURE IF THE WIRING THAT'S SHORTING OUT FROM MY... Read more
Incident date: May 22, 2018
TL* THE CONTACT OWNED A 2013 BUICK VERANO. THE CONTACT STATED THAT WHILE THE DRIVER WAS STOPPED AT THE SIDE OF THE ROAD, ANOTHER VEHICLE COMING FROM THE OPPOSITE DIRECTION CROSSED OVER AND CRASHED INTO THE VEHICLE HEAD ON. THE CONTACT WAS CONCERNED THAT ONSTAR FAILED TO ALERT. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED FRACTURED RIB AND KNEE INJURIES ALONG WITH A SHOULDER INJURY THAT REQU... Read more
Crash
1 injured
Incident date: May 21, 2019
HELLO, I HAVE A 2005 BUICK TERRAZA CX AWD. MY ABS AND TRACTION CONTROL LIGHTS CAME ON AND WHEN IT DID THE VEHICLE STARTED TO APPLY THE BRAKES ITSELF PULLING THE VEHICLE TO THE LEFT WHILE DRIVING. I COULDN'T CONTROL THE VEHICLE. I STARTED READING UP ON THIS, AND IT APPEARS MANY OTHER OWNERS OF THIS VEHICLE BEEN HAVING THIS SAME UNSAFE PROBLEM OVER THE YEARS AND NO RECALL IS BEEN DONE. THIS IS A VER... Read more
Incident date: May 21, 2019
HELLO, I HAVE A 2005 BUICK TERRAZA CX AWD. MY ABS AND TRACTION CONTROL LIGHTS CAME ON AND WHEN IT DID THE VEHICLE STARTED TO APPLY THE BRAKES ITSELF PULLING THE VEHICLE TO THE LEFT WHILE DRIVING. I COULDN'T CONTROL THE VEHICLE. I STARTED READING UP ON THIS, AND IT APPEARS MANY OTHER OWNERS OF THIS VEHICLE BEEN HAVING THIS SAME UNSAFE PROBLEM OVER THE YEARS AND NO RECALL IS BEEN DONE. THIS IS A VER... Read more
Incident date: May 21, 2019
HELLO, I HAVE A 2005 BUICK TERRAZA CX AWD. MY ABS AND TRACTION CONTROL LIGHTS CAME ON AND WHEN IT DID THE VEHICLE STARTED TO APPLY THE BRAKES ITSELF PULLING THE VEHICLE TO THE LEFT WHILE DRIVING. I COULDN'T CONTROL THE VEHICLE. I STARTED READING UP ON THIS, AND IT APPEARS MANY OTHER OWNERS OF THIS VEHICLE BEEN HAVING THIS SAME UNSAFE PROBLEM OVER THE YEARS AND NO RECALL IS BEEN DONE. THIS IS A VER... Read more
Incident date: May 6, 2019
TL* THE CONTACT OWNS A 2017 BUICK LACROSSE. THE CONTACT STATED THAT THE GEAR SHIFT LEVER WOULD MISSHIFT AND SWITCH INTO OTHER GEARS THAT WERE NOT SELECTED. SECONDLY, THE TRANSMISSION WOULD NOT GO INTO PARK OR REVERSE PROPERLY. TO REVERSE, THE CONTACT HAD TO MOVE THE LEVER BACK AND FORTH. TO PARK, THE CONTACT HAD TO SELECT PARK, SHIFT INTO ANOTHER GEAR, AND THEN SHIFT BACK INTO PARK. THE VEHICLE WA... Read more
Incident date: Mar 1, 2019
CONDENSATION ISSUE IN DRIVERS SIDE HEADLIGHT.THIS IS A MANUFACTURERS DEFECT AS THOUSANDS HAVE COMPLAINED ABOUT THIS ISSUE AND NOTHING IS BEING DONE. THE ENTIRE HID HEADLIGHT ASSEMBLY COST $1,320.95 AT THE DEALER WITHOUT TAXES. THIS IS APPALLING TO ME THAT I SHOULD HAVE TO PAY FOR THIS PROBLEM WHEN CLEARLY THIS IS A MANUFACTURERS DEFECT. THIS IS A VERY SERIOUS SAFETY ISSUE. MY CAR DID NOT EVEN HAV... Read more
Incident date: May 13, 2019
JUST OVER 70,000 MILES ON THE CAR. ENGINE LIGHT CAME ON AND CAR WAS RUNNING ROUGH AND STALLING AT IDLE. ENGINE LIGHT CODE INDICATED A CAM SHAFT MISALIGNMENT. DEALER TORE ENGINE APART TO FIND THE PROBLEM AND REPORTED THAT A FEW OF THE VALVES WERE EITHER BENT OR HAD BROKEN OFF. REPAIR WOULD BE A COMPLETE ENGINE REBUILD/REPLACEMENT.
Incident date: May 17, 2019
REAR TAILGATE REQUIRES MANUAL OPERATION TO OPEN, CLOSE, AND LOCK. THE VEHICLE IS EQUIPPED WITH AUTOMATIC LIFT GATE CONTROLS ON THE DRIVER DOOR AND ALSO BY SWIPING FOOT UNDER REAR BUMPER. I HAVE DOCUMENTED FOUR TIMES IN THE PAST MONTH THAT THE TAILGATE WILL NOT OPERATE PROPERLY. EACH TIME HOWEVER THAT I BRING THE VEHICLE TO THE DEALERSHIP, THE TAILGATE WORKS PROPERLY. THE MECHANIC SAID IT IS PROBAB... Read more
Incident date: May 17, 2019
POWER SEAT BUTTONS WORK OFF AND ON. MY DRIVERS SEAT WAS RECLINED AND NOW WONT GO BACK UP, I CHECKED MY VIN AND NO RECALLS HAVE BEEN ISSUED ON IT. DANGEROUS TO DRIVE I WAS TOLD THAT THERE IS A RECALL ON 2012 BUICK REGAL POWER SEATS BUT NOT ON MY VIN.I HAVE AN APPT WITH THE BUICK DEALER TO FIX. WHICH WONT BE CHEAP.
Incident date: May 17, 2019
SERVICE AIRBAG LIGHTS APPEARS FOR DRIVER SIDE AIRBAG EVEN THOUGH ALL MODULES ARE NEW, NOT DEFECTIVE NOR HAVE THEY BEEN TAMPERED WITH.
Incident date: May 16, 2019
CODES P0016 P0017 DTC P0299 UNDER TURBO BOOST P0010 - FLUID LEAK FROM TRANSMISSION - STABILITRAK LIGHT ON AND OFF (2017, 2018, 2019)- { I PAID TO HAVE THE ISSUE FIXED AND LESS THAN A YEAR LATER IT HAPPENS AGAIN} CAR WILL NOT PICK UP SPEED - CRANK / CAM POSITION NOT PLAUSIBLE - TIMING CHAIN STRETCHED /STUCK.( POPPING SOUND COMING FROM UNDER MY SEAT IN 2017)THESE ARE ALL ISSUES THAT HAPPEN WHILE DRI... Read more
Incident date: May 16, 2019
CODES P0016 P0017 DTC P0299 UNDER TURBO BOOST P0010 - FLUID LEAK FROM TRANSMISSION - STABILITRAK LIGHT ON AND OFF (2017, 2018, 2019)- { I PAID TO HAVE THE ISSUE FIXED AND LESS THAN A YEAR LATER IT HAPPENS AGAIN} CAR WILL NOT PICK UP SPEED - CRANK / CAM POSITION NOT PLAUSIBLE - TIMING CHAIN STRETCHED /STUCK.( POPPING SOUND COMING FROM UNDER MY SEAT IN 2017)THESE ARE ALL ISSUES THAT HAPPEN WHILE DRI... Read more
Incident date: May 16, 2019
CODES P0016 P0017 DTC P0299 UNDER TURBO BOOST P0010 - FLUID LEAK FROM TRANSMISSION - STABILITRAK LIGHT ON AND OFF (2017, 2018, 2019)- { I PAID TO HAVE THE ISSUE FIXED AND LESS THAN A YEAR LATER IT HAPPENS AGAIN} CAR WILL NOT PICK UP SPEED - CRANK / CAM POSITION NOT PLAUSIBLE - TIMING CHAIN STRETCHED /STUCK.( POPPING SOUND COMING FROM UNDER MY SEAT IN 2017)THESE ARE ALL ISSUES THAT HAPPEN WHILE DRI... Read more
Incident date: Mar 6, 2019
THE REAR DOOR TO MY VEHICLE WILL NOT STAY CLOSED SO I HAVE TO TURN OFF THE AUTO DOOR OPENER. I HAVE TO OPEN IT BY HAND AND NOT BY THE ELECTRIC KEY OPENER. I WAS ON A TRIP TO FLORIDA AND GOING 70 MILES PER HOUR AND THE BACK CAME OPEN. I TOOK IT TO COLONIAL AUTO WHERE I PURCHASED IT AND HE TOLD ME THAT IT WOULD BE BETWEEN 150.00 - 175.00 TO FIX IT BECAUSE HE SAID THAT HE THOUGHT THE LACK MAY BE O... Read more
Incident date: May 12, 2019
WAVE PLATE FAILURE AT 80 MPH (LEGAL SPEED IN SD). FORTUNATELY NO ACCIDENT OR INJURIES - IT COULD HAVE BEEN A LOT WORSE! TOW TRUCK DRIVER SAID THIS IS A COMMON GM TRANSMISSION ISSUE. APPARENTLY A KNOWN DEFECT AS GM ISSUED SPECIAL COVERAGE FOR THE VEHICLE TO 120,000 MILES OR 10 YEARS. THIS VEHICLE IS AT 11 YEARS, 2 MONTHS, BUT ONLY 55,128 MILES. MOST DEFINITELY A SAFETY ISSUE AND WIDESPREAD ENOU... Read more
Incident date: May 12, 2019
EXCESSIVE OIL CONSUMPTION CAUSING PISTON RING AND PISTONS TO BE REPLACED. OIL LIGHT NEVER WARNED OF LOW OIL. EXCESSIVE CARBON BUILDUP LED TO EARLY MAINTAINENCE FEE OF $450.00. CAR HAS ONLY 55000 MILES.
BUICK
RENDEZVOUS
(2005) - ENGINE
May 16, 2019
Incident date: Apr 2, 2019
SUV WAS OVER HEATING , GOT TWO ESTAMINTS AND THY CONFIRMED IT IS THE HEAD GASKETS.
BUICK
RENDEZVOUS
(2005) - AIR BAGS
May 15, 2019
Incident date: Feb 7, 2019
"TAKATA RECALL" WAS IN A ROLLOVER AND THE AIRBAGS DIDN'T DEPLOY NOT ONE VIN# [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash
2 injured
Incident date: Jan 7, 2019
CPSC: THE HEATED SEAT IN MY VEHICLE HAS BURNED A HOLE THROUGH THE SEAT.*DT THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED BUT, DID NOT OFFER ANY ASSISTANCE. *JS
Fire
Incident date: May 11, 2019
HEADLAMP FAILURE - KNOWN RECALL #14291 MY VIN WAS NOT PART OF THE RECALL, BUT WAS DIAGNOSED WITH THE SAME ISSUE. DRIVING ON THE HIGHWAY AT NIGHT, THE LOW BEAM AND DAY TIME RUNNING LIGHTS WENT OUT. I HAD MY YOUNGEST CHILD WITH ME AT THE TIME. THE DEALERSHIP TOLD ME THE RECALL WASN'T COVERED AND I HAD TO PAY THE $360 BILL.
Incident date: May 14, 2019
WE WHERE DRIVING THE OTHER DAY, LOST ALL POWER TO DASH CLUSTER. FOUND WATER IN FUSES UNDER GLOVE BOX ON PASSENGER SIDE. DRIED OUT AND GOT POWER BACK; BUT NOT ABS LIGHT IS ON AND IF IT GOES OFF WE LOSE ALL BRAKES. THE TRACTION CONTROL AND STABILITRAK SAY SERVICE AND WE LOST OUR BACK UP CAMERA AS WELL.
Incident date: May 14, 2019
WE WHERE DRIVING THE OTHER DAY, LOST ALL POWER TO DASH CLUSTER. FOUND WATER IN FUSES UNDER GLOVE BOX ON PASSENGER SIDE. DRIED OUT AND GOT POWER BACK; BUT NOT ABS LIGHT IS ON AND IF IT GOES OFF WE LOSE ALL BRAKES. THE TRACTION CONTROL AND STABILITRAK SAY SERVICE AND WE LOST OUR BACK UP CAMERA AS WELL.
Incident date: May 14, 2019
WE WHERE DRIVING THE OTHER DAY, LOST ALL POWER TO DASH CLUSTER. FOUND WATER IN FUSES UNDER GLOVE BOX ON PASSENGER SIDE. DRIED OUT AND GOT POWER BACK; BUT NOT ABS LIGHT IS ON AND IF IT GOES OFF WE LOSE ALL BRAKES. THE TRACTION CONTROL AND STABILITRAK SAY SERVICE AND WE LOST OUR BACK UP CAMERA AS WELL.
Incident date: May 1, 2019
SEAT BELT LIGHT INDICATOR LEAD TO DEALERSHIP DIAGNOSING A FAULTY SEAT BELT HOUSING AND TENSION. THE DASH INDICATOR FLASHES ON AND OFF WHILE DRIVING.
Incident date: Apr 28, 2019
TRANS IS SLIP WHEN WHEN GOING IN 3 GEAR.. HAD IT REPLACED NOW IT NOT GET A SIGNA WHY IT N MOTION..L
Incident date: May 10, 2019
THE LIGHTS ON THE DASHBOARD WORK, AND NEARLY EVERY SERVICE LIGHT AND MESSAGE POPS UP. NONE OF THE GAUGES ON THE DASHBOARD WORK INCLUDING THE SPEEDOMETER AND GAS METER. THE TURN SIGNAL WORKS BUT DOESN'T SHOW IT INSIDE THE CAR. THE RADIO HAS TO BE TURNED ON MANUALLY WHEN GETTING IN AND OUT OF THE CAR. THE RADIO WILL RANDOMLY SHUT OFF WHEN DRIVING. I'VE BEEN SENT AWAY FROM DEALERSHIPS BEFORE WITH NO ... Read more
Incident date: May 1, 2019
2ND TIME IN LESS THAN A YEAR THE STABILITY CONTROL SENSOR HAS FAILED. COST IS OVER 500.00 EACH REPAIR.
Incident date: Feb 7, 2019
THE LOWER CONTROL ARM IS POORLY DESIGNED. WHEN THE VEHICLE HITS A POTHOLE IT WILL CAUSE THE LOWER CONTROL ARE TO BEND NEAR THE BALL JOINT. BASICALLY, THE LOWER CONTROL ARM METAL IS NOT REINFORCED IN THAT AREA. THE AREA BY THE BALL JOINT IS JUST A FLAT PIECE AND DOES NOT HAVE MUCH STRENGTH. WHEN IT FAILS IT WILL CAUSE THE CV JOINT TO COME OUT OF THE TRANSMISSION AND BREAK MANY PARTS.
Incident date: Aug 18, 2018
DRIVER'S SIDE HEADLAMP FILLS WITH WATER CAUSING BULB TO BURN OUT.
Incident date: May 3, 2019
DRIVER'S SIDE HEADLAMP FILLS UP WITH WATER CAUSING BULB TO BURN OUT.
Incident date: May 11, 2019
MAY 11, 2011 I WENT TO WORK AND TURNED MY CAR OFF ONLY THE CAR DID NOT STOP IT CONTINUED TO RUN WITHOUT THE KEY IN THE SWITCH. I WAITED ALMOST AN HOUR AND TRIED IT AGAIN AND IT TURNED OFF. WHEN I LEFT WORK IT CRANKED RIGHT UP BUT WHEN I GOT HOME, IT WOULD NOT TURN OFF. I CALLED ONSTAR AND THEY TOLD ME BEFORE I HAD IT TOWED, I NEEDED TO DISCONNECT THE BATTERY. I CALLED A MECHANIC TO COME TO MY H... Read more
Incident date: May 11, 2019
MAY 11, 2011 I WENT TO WORK AND TURNED MY CAR OFF ONLY THE CAR DID NOT STOP IT CONTINUED TO RUN WITHOUT THE KEY IN THE SWITCH. I WAITED ALMOST AN HOUR AND TRIED IT AGAIN AND IT TURNED OFF. WHEN I LEFT WORK IT CRANKED RIGHT UP BUT WHEN I GOT HOME, IT WOULD NOT TURN OFF. I CALLED ONSTAR AND THEY TOLD ME BEFORE I HAD IT TOWED, I NEEDED TO DISCONNECT THE BATTERY. I CALLED A MECHANIC TO COME TO MY H... Read more
Incident date: Dec 13, 2018
TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED WHEN TURNING THE STEERING WHEEL AN ABNORMAL SQUEAKING SOUND WAS HEARD. THE CONTACT STATED THAT THE NOISE WAS A DISTRACTION TO THE CONTACT'S FOCUS WHEN DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS DIAGNOSED AS A CLOCK SPRING FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE REOCCURRED. THE MANUFACT... Read more
Incident date: May 6, 2019
WHILE DRIVING THE CAR DOWN THE ROAD IT WILL "RANDOMLY" SHUT OFF. GIVING NO INDICATION OTHER THEN DIMMING LIGHTS. NEITHER THE DEALERSHIP OR THE GARAGE I WENT TO CAN EXPLAIN IT. THE POWER STEERING DOESNT WORK AND HAS ALMOST CAUSED ME TO CRASH ON THE HIGHWAY AND TOWN ROADS.
Incident date: May 6, 2019
WHILE DRIVING THE CAR DOWN THE ROAD IT WILL "RANDOMLY" SHUT OFF. GIVING NO INDICATION OTHER THEN DIMMING LIGHTS. NEITHER THE DEALERSHIP OR THE GARAGE I WENT TO CAN EXPLAIN IT. THE POWER STEERING DOESNT WORK AND HAS ALMOST CAUSED ME TO CRASH ON THE HIGHWAY AND TOWN ROADS.
Incident date: May 6, 2019
WHILE DRIVING THE CAR DOWN THE ROAD IT WILL "RANDOMLY" SHUT OFF. GIVING NO INDICATION OTHER THEN DIMMING LIGHTS. NEITHER THE DEALERSHIP OR THE GARAGE I WENT TO CAN EXPLAIN IT. THE POWER STEERING DOESNT WORK AND HAS ALMOST CAUSED ME TO CRASH ON THE HIGHWAY AND TOWN ROADS.
Incident date: Apr 30, 2019
I WANTED TO REGISTER A CONCERN ABOUT MY 2013 BUICK ENCORE. TWO DAYS AGO, WHILE ON THE HIGHWAY, MY SUNROOF LITERALLY EXPLODED. THE GLASS SHARDS DIDN'T INJURE ME, BUT I FELT HELPLESS WHILE ON THE EXPRESSWAY. THERE WAS NOTHING INDICATING CONCERNS OR ISSUES WITH THE SUN ROOF, I AM FORTUNATE TO ESCAPE HARM, BUT WANTED GM TO BE AWARE OF THIS DANGER. WE HAVE BEEN LIFELONG GENERAL MOTORS CUSTOMERS FOR OVE... Read more
Incident date: May 9, 2019
VEHICLE STALLS AND IS STOPPING AFTER THE STABILITRAK LIGHT COMES ON ON THE FREE WAY AND STREETS. HAVE TAKEN TO DEALERSHIP SEVERAL OF TIMES TO BE FIXED BUT THE PROBLEM COMES RIGHT BACK WITHIN DAYS. THE PROBLEM HAS BEEN PERSISTENT SINCE 11/2018 AND STILL HAS NOT BEEN ABLE TO BE FIXED AS IF 5/2019.
Incident date: Apr 26, 2019
WHEN DRIVING THE WHOLE ELECTRIC SYSTEM WIGS OUT. IT STARTS WITH THE WHOLE A/C CONTROLS BLACKING OUT AND TURNING OFF. THEN THEY MIGHT FLICKER. THIS IS FOLLOWING BY EVERY WARNING AND SERVICE LIGHT IN THE DASH COMING ON AND EVERY WARNING ANNOUNCEMENT COMING ON THE SCREEN ON THE DASH WITH THE CAR BEEPING AND DINGING. THEN THIS IS FOLLOWED BY THE ENTERTAINMENT SYSTEM COMPLETELY SHUTTING DOWN AND GOING ... Read more
Incident date: Apr 26, 2019
WHEN DRIVING THE WHOLE ELECTRIC SYSTEM WIGS OUT. IT STARTS WITH THE WHOLE A/C CONTROLS BLACKING OUT AND TURNING OFF. THEN THEY MIGHT FLICKER. THIS IS FOLLOWING BY EVERY WARNING AND SERVICE LIGHT IN THE DASH COMING ON AND EVERY WARNING ANNOUNCEMENT COMING ON THE SCREEN ON THE DASH WITH THE CAR BEEPING AND DINGING. THEN THIS IS FOLLOWED BY THE ENTERTAINMENT SYSTEM COMPLETELY SHUTTING DOWN AND GOING ... Read more
Incident date: Apr 26, 2019
WHEN DRIVING THE WHOLE ELECTRIC SYSTEM WIGS OUT. IT STARTS WITH THE WHOLE A/C CONTROLS BLACKING OUT AND TURNING OFF. THEN THEY MIGHT FLICKER. THIS IS FOLLOWING BY EVERY WARNING AND SERVICE LIGHT IN THE DASH COMING ON AND EVERY WARNING ANNOUNCEMENT COMING ON THE SCREEN ON THE DASH WITH THE CAR BEEPING AND DINGING. THEN THIS IS FOLLOWED BY THE ENTERTAINMENT SYSTEM COMPLETELY SHUTTING DOWN AND GOING ... Read more
Incident date: Jan 1, 2019
HAD TO REPLACE ENGINE BECAUSE OF DETERGENT IN RECOMMENDED ENGINE OIL. WITH THE YEARLY OIL CHANGE AND HIGH DETERGENT LEVELS IT EATS AWAY AT SEALS AND GASKET.
Incident date: Jun 15, 2015
TL* THE CONTACT OWNS A 2000 BUICK CENTURY. ON SEVERAL OCCASIONS, WHILE DRIVING, THE HEADLIGHTS FAILED TO ILLUMINATE WITHOUT WARNING. ADDITIONALLY, WHEN THE HIGH BEAM SWITCH WAS ACTIVATED, THE CHECK ENGINE, ABS, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE... Read more