Showing 28,307 complaints for BUICK
Incident date: Jun 19, 2019
IN 3500 MILES MY CAR CONSUMED 4 QTS OF OIL. IN RETURNED THAT CAUSED STALLING VEHICLE SHUT OFF WHILE IN TRAFFIC ON A HIGHWAY AND ENGINE DAMAGE. GM KNOWS THAT IT'S A PROBLEM BUT WILL ONLY FIX THE PROBLEM IF YOU ARE UNDER WARRANTY.
Incident date: Jul 3, 2019
SHORTLY AFTER PURCHASING MY 2015 BUICK ENCLAVE THE POWER STEERING PUMP HAD TO BE REPLACED. ABOUT 15K MILES LATER, THE POWER STEERING HOSE NEEDS TO BE REPLACED. I HAVE RESEARCHING INTO THIS AND IT LOOKS LIKE THIS SYSTEM HAS BEEN FAULTY FOR NUMEROUS VEHICLES OF THIS MODEL. THE PERSON AT THE DEALERSHIP TOLD ME THIS CAN CAUSE A FIRE IF LEFT UNTREATED. THIS IS A MAJOR SAFETY CONCERN AND SHOULD BE LOOKE
... D INTO.Read more
Incident date: Jul 1, 2019
EXCESSIVE OIL CONSUMPTION BETWEEN OIL CHANGES
Incident date: Jun 19, 2019
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT BOTH HEADLIGHTS FAILED TO OPERATE WITHOUT WARNING AND THE CONTACT COULD NOT SEE THE ROAD. THE FAILURE OCCURRED AT NIGHT MORE THAN A FEW TIMES AND WAS A DANGER TO THE CONTACT. ALSO, THE "LIGHTS OR ILLUMINATION REQUIRED" MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO QUIRK BUICK (1250 S WILLOW ST, MANCHESTER, NH
... 03103, (603) 263-4900) WHO STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.Read more
Incident date: Jun 26, 2019
THIS HAS HAPPENED 5 TIMES. 5 TIMES TO A GM DEALER. 5 TIME NOT FIXED. AFTER TRAVELING ON THE HIGHWAY AT 70-75MPH FOR 3 HOURS, TRACTION CONTROL LIGHT COMES ON. FOLLOWED BY SERVICE POWER STEERING, THEN DIALS GO TO ZERO, TRANSMISSION STOP SHIFTING. TOWED OF THE HIGHWAY 3 TIMES, MANAGED TO LIMP TO A DEALER TWICE. ECM RE-PROGRAMMED, BATTERY CHANGES, REPLACED ECM. CAR IS NOW IN LITTLE ROCK AR, HAVING IT
... S FIFTH DIAGNOSIS. HAPPENED WHILE DRIVING MY DAUGHTER TO AND FROM OHIO TO AN INTERNSHIP IN DALLAS. BROKE DOWN OUTSIDE OF LOUSVILLE , NASHVILLE, FORT WORTH, TEXARKANA AND FINALLY LITTLE ROCK. VERY DANGEROUS.Read more
Incident date: Jun 28, 2019
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT AFTER TURNING THE VEHICLE OFF, LATER THE VEHICLE WOULD NOT RESTART. UPON INSPECTION IT WAS DISCOVERED THAT THE BATTERY RELAY WAS FAULTY AND THE FUSE BOX HAD MELTED. THE CONTACT INDICATED THAT THE BATTERY AND FUSE BOX WERE LOCATED UNDER THE REAR SEAT AND WITH REAR PASSENGERS SEATED THE SEAT CUSHION MADE CONTACT WITH THE BATTERY AND
... FUSE BOX. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 98,000.Read more
Fire
Incident date: Sep 1, 2018
I HAVE HAD THE DRIVER'S SIDE HID HEADLIGHT BALLAST REPLACED 3 TIMES IN 9 MONTHS DUE TO MOISTURE IN THE HEADLIGHT ASSEMBLY.
Incident date: Sep 1, 2018
I HAVE HAD THE DRIVER'S SIDE HID HEADLIGHT BALLAST REPLACED 3 TIMES IN 9 MONTHS DUE TO MOISTURE IN THE HEADLIGHT ASSEMBLY.
Incident date: Jun 30, 2019
TURBO HAS UNDERBOOST, CAR RUNS FINE OTHER THAN LOSING POWER, ALL FLUIDS LOOK GOOD
Incident date: Jun 30, 2019
TURBO HAS UNDERBOOST, CAR RUNS FINE OTHER THAN LOSING POWER, ALL FLUIDS LOOK GOOD
Incident date: Mar 11, 2019
"AUTO STOP" FUNCTION WOULD NOT RESTART IN TRAFFIC - STOPPED AT SIGNAL LIGHT; HAD TO PUSH VEHICLE INTO A PARKING LOT. WOULDN'T RESTART FOR OVER 20 MINUTES. TWO ADDITIONAL ELECTRICAL ISSUES (WE BELIEVE ARE RELEATED) PREVIOUSLY THAT HAVE NOT BEEN FIXED.
Incident date: Mar 11, 2019
"AUTO STOP" FUNCTION WOULD NOT RESTART IN TRAFFIC - STOPPED AT SIGNAL LIGHT; HAD TO PUSH VEHICLE INTO A PARKING LOT. WOULDN'T RESTART FOR OVER 20 MINUTES. TWO ADDITIONAL ELECTRICAL ISSUES (WE BELIEVE ARE RELEATED) PREVIOUSLY THAT HAVE NOT BEEN FIXED.
Incident date: Jun 20, 2019
2005 BUICK LACROSSE AIRBAG LIGHT TENTATIVELY TURNS ON. THIS MODEL HAS AIRBAG RECALL.
Incident date: Jun 28, 2019
TIRE WENT FLAT
Incident date: Jun 4, 2019
NO ACCELERATION,WHEN I GO UP A HILL NO ACCELERATION, OR WHEN I GO TO GET ON THE HIGHWAY NO ACCELERATION, AND VERY DANGEROUS. I WENT TO DEALERSHIP FOR A DIAGNOSTIC TEST AND I REPLACED FUEL TANK PRESSURE SENSOR AND VENT SOLENOID, NO ACCELERATION. I WENT TO ANOTHER DEALERSHIP FOR DIAGNOSTIC. THEY RECOMMENDED THAT I REPLACE 3 ELECTRICAL HARNESSES AND CONNECTORS $1350 DOLLARS PARTS AND LA
... BOR TOO MUCH FOR ME AND THAT MAY NOT SOLVE MY PROBLEM. I TOLD THEM THE PROBLEM WAS CORROSION IN THE CONNECTORS TO THE FUEL PUMP $160 DOLLARS LATER THEY AGREED WITH ME. STILL DANGEROUS.Read more
Incident date: Jun 4, 2019
NO ACCELERATION,WHEN I GO UP A HILL NO ACCELERATION, OR WHEN I GO TO GET ON THE HIGHWAY NO ACCELERATION, AND VERY DANGEROUS. I WENT TO DEALERSHIP FOR A DIAGNOSTIC TEST AND I REPLACED FUEL TANK PRESSURE SENSOR AND VENT SOLENOID, NO ACCELERATION. I WENT TO ANOTHER DEALERSHIP FOR DIAGNOSTIC. THEY RECOMMENDED THAT I REPLACE 3 ELECTRICAL HARNESSES AND CONNECTORS $1350 DOLLARS PARTS AND LA
... BOR TOO MUCH FOR ME AND THAT MAY NOT SOLVE MY PROBLEM. I TOLD THEM THE PROBLEM WAS CORROSION IN THE CONNECTORS TO THE FUEL PUMP $160 DOLLARS LATER THEY AGREED WITH ME. STILL DANGEROUS.Read more
Incident date: Jun 4, 2019
NO ACCELERATION,WHEN I GO UP A HILL NO ACCELERATION, OR WHEN I GO TO GET ON THE HIGHWAY NO ACCELERATION, AND VERY DANGEROUS. I WENT TO DEALERSHIP FOR A DIAGNOSTIC TEST AND I REPLACED FUEL TANK PRESSURE SENSOR AND VENT SOLENOID, NO ACCELERATION. I WENT TO ANOTHER DEALERSHIP FOR DIAGNOSTIC. THEY RECOMMENDED THAT I REPLACE 3 ELECTRICAL HARNESSES AND CONNECTORS $1350 DOLLARS PARTS AND LA
... BOR TOO MUCH FOR ME AND THAT MAY NOT SOLVE MY PROBLEM. I TOLD THEM THE PROBLEM WAS CORROSION IN THE CONNECTORS TO THE FUEL PUMP $160 DOLLARS LATER THEY AGREED WITH ME. STILL DANGEROUS.Read more
Incident date: Jun 27, 2019
THE SUNROOF OF MY 2010 BUICK LACROSS EXPLODED WHILE DRIVING ON THE INTERSTATE .
Incident date: Apr 23, 2019
ALL RECALLS AND UP-TO-DATE RECALLS ON MY VEHICLE POWER STEERING IS HARD TO TURN HATCHBACK COMING UP WHEN SHE'LL WIPER VEHICLE IS HARD TO PULL RATTLING NOISE
Incident date: Apr 23, 2019
ALL RECALLS AND UP-TO-DATE RECALLS ON MY VEHICLE POWER STEERING IS HARD TO TURN HATCHBACK COMING UP WHEN SHE'LL WIPER VEHICLE IS HARD TO PULL RATTLING NOISE
Incident date: Apr 23, 2019
ALL RECALLS AND UP-TO-DATE RECALLS ON MY VEHICLE POWER STEERING IS HARD TO TURN HATCHBACK COMING UP WHEN SHE'LL WIPER VEHICLE IS HARD TO PULL RATTLING NOISE
Incident date: Jun 27, 2019
THE AIR CONDITIONER HOSE WAS MELTED WHERE IT TOUCHES ANOTHER HOSE, THERE WAS AN ACADIA AND A TRAVERSE THAT HAD THE SAME PROBLEM. WHEN I CALLED BUICK TO SEE IF THERE WAS A RECALL, I WAS TOLD ONLY YUKON HAD THE RECALL. I HAVE A PROBLEM WITH THIS, THEY ARE BASICALLY THE SAME. THEY KNOW THESE HOSES RUN TOO HOT NOT TO BE SEPARATED OR AT LEAST INSULATED. THE PART COSTS AN INSANE $861 DOLLARS. ALL O
... F THESE VEHICLES NEED TO BE RECALLED OR CORRECTED.Read more
Incident date: Nov 1, 2018
TL* THE CONTACT OWNS A 2015 BUICK ENCORE. WHILE DRIVING 60 MPH, THE VEHICLE STARTED TO HESITATE, THE TEMPERATURE GAUGE BEGAN TO INCREASE, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PARKED THE VEHICLE ON THE SIDE OF THE ROAD AND THEN TOOK IT TO AUTONATION CHEVROLET NORTH RICHLAND HILLS (LOCATED AT 7769 BOULEVARD 26, NORTH RICHLAND HILLS, TX 76180, (817) 264-7753). THE DEALER DI
... AGNOSED WITH MULTIPLE UNKNOWN FAILURES, INCLUDING AN OIL LEAK. THE VEHICLE WAS REPAIRED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 95,000.Read more
Incident date: Mar 1, 2019
SERVICE SIDE DETECTION SYSTEM LIGHT HAS BEEN ON AND WILL NOT TURN OFF. THIS IS A WELL KNOWN ISSUE ON THESE AND OTHER GM VEHICLES AND CANNOT BE OVERRODE AND IS VERY EXPENSIVE TO FIX.
Incident date: Jul 1, 2017
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THERE WAS CONDENSATION IN THE HEADLIGHTS AND THEY FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GILBERT CHEVROLET (3550 US-441, OKEECHOBEE, FL 34974, (863) 261-8947) WHERE IT WAS DIAGNOSED THAT MOISTURE WAS IN THE HEADLIGHTS AND THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTUR
... ER WAS CONTACTED AND PROVIDED CASE NUMBER: 95303514701. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 46,579.Read more
Incident date: Jun 21, 2019
I WAS IN A COLLISION ON 6/21/2019 THAT HAD SEVERE FRONT END OBSTRUCTIONS AND WITH A STRONG TOTAL LOSS AS A RESULT. MY AIRBAGS NEVER DEPLOYED. THE VEHICLE WAS IN MOTION ON ASSEMBLY STREET, COLUMBIA SC.
Crash
Incident date: Apr 1, 2019
LOUD CLUNK NOISE DURING ANY GEAR CHANGE. CAR DOES NOT HAVE TO BE MOVING. I EXPERIMENTED THIS PROBLEM WHILE SHIFTING FROM PARK TO DRIVE, DRIVE TO REVERSE, REVERSE TO PARK. THIS PROBLEM ALSO EXISTS SHIFTING UP AND DOWN GEARS. TOOK IT TO THE DEALER TO GET SERVICED. THEY FLUSHED THE TRANSMISSION, REPROGRAMMED THE TRANSMISSION CONTROL TO NO AVAIL. THE PROBLEM OCCURS WHEN THE ENGINE IS COLD AND HOT
Incident date: Jun 17, 2019
THE REAR CENTER SEAT BELT LOCKS WHEN SEAT IS PUT IN CARGO POSITION. THIS MAKES 2/3 POF THE REAR SEATS NON-USABLE AND PASSENGERS INCLUDING CHILDREN CANNOT RIDE SAFELY IN VEHICLE. DEALER TECHNICIAN REPORTED TO ME HE SAW 16 COMPLAINTS ON WEBSITE HE USED TO CONFER WITH ME. RESOLUTION IS TO COMPLETELY REMOVE REAR SEATS TO UNLOCK. THIS LEAVES CONSUMER WITH UNUSABEL AND UNSAFE REAR SEATS.
Incident date: Jun 17, 2019
THE REAR CENTER SEAT BELT LOCKS WHEN SEAT IS PUT IN CARGO POSITION. THIS MAKES 2/3 POF THE REAR SEATS NON-USABLE AND PASSENGERS INCLUDING CHILDREN CANNOT RIDE SAFELY IN VEHICLE. DEALER TECHNICIAN REPORTED TO ME HE SAW 16 COMPLAINTS ON WEBSITE HE USED TO CONFER WITH ME. RESOLUTION IS TO COMPLETELY REMOVE REAR SEATS TO UNLOCK. THIS LEAVES CONSUMER WITH UNUSABEL AND UNSAFE REAR SEATS.
Incident date: Jun 7, 2019
TAKATA RECALL? THE ELETRICAL CONTROL DISPLAY TURNS OFF AND SOMETIMES BACK ON RANDOMLY CREATING A DEFINITED DRIVER DISTRACTION. THE ONE CONNECTION I HAVE MADE IS IT DOES HAPPEN AT TIMES WHEN I TURN SLIGHTLY (NOT FULL HARD TURN NEEDED)ON THE STEERING WHEEL. THIS CONCERNS ME AS A SAFETY ISSUE; I ASK IS THIS RELATED TO THE SYSTEM ELECTRICAL ISSUE IN RECALL 15168? FOR ME IT INVOLVES SAFETY AS ANYTHING
... HAPPENING IN A VEHICLE UNEXPECTEDLY CREATE DISTRACTION. IN MY CASE IT IS MOMENTARY, YET DISTRACTING NONE THE LESS. THER DATE LISTED BELONG IS ONE OF MANY TIMES.Read more
Incident date: Jun 19, 2019
DURING NORMAL COMMUTE, VEHICLE BEGAN BUCKING BADLY, WOULD NOT ACCELERATE AND BEGAN ROLLING BACKWARDS. CHECK ENGINE LIGHT ILLUMINATED. SHUT VEHICLE DOWN, RESTARTED, AND THE PROBLEM SEEMED TO CLEAR. BROUGHT VEHICLE TO DEALERSHIP, FOUND CODES P0011, P0014, P0021 AND P0024 SET. DEALERSHIP CONTACTED GM, WHO ACKNOWLEDGED THE ISSUE BUT OFFERED NO FIX. THEY ARE STILL STUDYING THE ISSUE AND HAVE NO R
... ESOLUTION. DEALERSHIP CLEARED CODES AND RELEASED VEHICLE BACK TO US. ISSUE MAY RETURN AT ANY TIME. HOW CAN I TRUST MY FAMILY IN A VEHICLE THAT MAY SUDDENLY, WITHOUT WARNING, BEGIN BUCKING, STOP ACCELERATING AND CAUSE AN ACCIDENT? THIS IS AN UNSAFE CONDITION THAT GM NEEDS TO ADDRESS. I AM DISAPPOINTED THAT THEY HAVE NO RESOLUTION. DEALERSHIP REFERENCED BULLETIN PIP5569E, SO GM ACKNOWLEDGES THE ISSUE. I FOUND REFERENCES FROM ALMOST A YEAR AGO TO THIS ISSUE VIA GOOGLE - THAT'S VERY DISCONCERTING THAT, IN THIS TIME, GM CANNOT IDENTIFY A FIX.Read more
Incident date: Jun 17, 2019
CAR KEEPS STALLING. LOSES POWER STEERING HARD TO NAVIGATE. HAPPENS QUITE OFTEN. CITY STREETS HIGHWAY, PARKING LOTS. ETC.
Incident date: Jun 14, 2019
SEE COMPLETE HISTORY BELOW IN PDF INVOLVES STABILITRAK AND TRACTION CONTROL
Incident date: Jun 14, 2019
SEE COMPLETE HISTORY BELOW IN PDF INVOLVES STABILITRAK AND TRACTION CONTROL
Incident date: Jun 14, 2019
SEE COMPLETE HISTORY BELOW IN PDF INVOLVES STABILITRAK AND TRACTION CONTROL
Incident date: Jun 16, 2019
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITH NO WARNING. THE VEHICLE WAS UNABLE TO RESTART AND TOWED TO A TRUCK STOP. THE CONTACT STATED THAT UPON INVESTIGATING THE FAILURE, DISCOVERED THAT THE FUEL PUMP RELAY WAS MELTED AND BURNT. THE CONTACT STATED THAT PRIOR TO THE DISCOVERY NO SMOKE OR FIRE WAS NOTICED UNDER THE REAR
... SEAT WHERE THE FUEL PUMP RELAY WAS LOCATED IN THE FUSE BOX. THE CONTACT STATED HE PURCHASED AND REPLACED THE PART HIMSELF. THE VEHICLE WAS ABLE TO START AND THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 211,000.Read more
Fire
Incident date: Jun 16, 2019
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITH NO WARNING. THE VEHICLE WAS UNABLE TO RESTART AND TOWED TO A TRUCK STOP. THE CONTACT STATED THAT UPON INVESTIGATING THE FAILURE, DISCOVERED THAT THE FUEL PUMP RELAY WAS MELTED AND BURNT. THE CONTACT STATED THAT PRIOR TO THE DISCOVERY NO SMOKE OR FIRE WAS NOTICED UNDER THE REAR
... SEAT WHERE THE FUEL PUMP RELAY WAS LOCATED IN THE FUSE BOX. THE CONTACT STATED HE PURCHASED AND REPLACED THE PART HIMSELF. THE VEHICLE WAS ABLE TO START AND THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 211,000.Read more
Fire
Incident date: Jun 17, 2019
AT SLOWER SPEEDS WHILE NOT ACCELERATING OR ON UNEVEN SURFACE, THE POWER STEERING FAILS REVERTING TO MANUAL STEERING. MAKES IT DIFFICULT TO TURN THE STEERING WHEEL. THERE IS NO WARNING WHEN IT'S GOING TO HAPPEN
Incident date: Aug 1, 2016
WHEN DRIVING ON EXPRESSWAY CAR DROPS TO LIMP MODE I HAVE RETURNED TO SEVERAL DEALERS NO CODES CAN BE FOUND. NOTIFIED GM OFFICE ABOUT PROBLEM. ONLY SOLUTION IS TO GIVE ME A 2000 DOLLAR CERTIFICATE TO BUY A NEW GM PRODUCT. SAFETY PROBLEM WHEN YOU HAVE A 70 YEAR OLD DRIVING 70 MPH IN HIGH SPEED LANE AND IT DROPS TO LIMP MODE.CONTACTED GM CENTRAL OFFICE CASE [XXX] TALKED TO DANIELLE AT 855-880-1400
... EXTENSION 5914268.. I ALSO HAVE SEVERAL PHOTO'S OF THE DASH BOARD WARNINGS ABOUT TRACTION CONTROL AND STABLIZER I DON'T KNOW HOW TO SEND DOCUMENTS ON THE COMPUTER . IT HAS HAPPEN MORE THA 10 TIMES, I STOPPED WASTING MY TIME FOR SOMETHING THEY CAN.T FIND. I BELIEVE IT'S A PROBLEM WITH COMPUTER, BUT THEY TELL ME THE COMPUTER WOULD LET THEM KNOW IF ITS NOT WORKING CORRECTLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TTRead more
Incident date: Aug 1, 2016
WHEN DRIVING ON EXPRESSWAY CAR DROPS TO LIMP MODE I HAVE RETURNED TO SEVERAL DEALERS NO CODES CAN BE FOUND. NOTIFIED GM OFFICE ABOUT PROBLEM. ONLY SOLUTION IS TO GIVE ME A 2000 DOLLAR CERTIFICATE TO BUY A NEW GM PRODUCT. SAFETY PROBLEM WHEN YOU HAVE A 70 YEAR OLD DRIVING 70 MPH IN HIGH SPEED LANE AND IT DROPS TO LIMP MODE.CONTACTED GM CENTRAL OFFICE CASE [XXX] TALKED TO DANIELLE AT 855-880-1400
... EXTENSION 5914268.. I ALSO HAVE SEVERAL PHOTO'S OF THE DASH BOARD WARNINGS ABOUT TRACTION CONTROL AND STABLIZER I DON'T KNOW HOW TO SEND DOCUMENTS ON THE COMPUTER . IT HAS HAPPEN MORE THA 10 TIMES, I STOPPED WASTING MY TIME FOR SOMETHING THEY CAN.T FIND. I BELIEVE IT'S A PROBLEM WITH COMPUTER, BUT THEY TELL ME THE COMPUTER WOULD LET THEM KNOW IF ITS NOT WORKING CORRECTLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TTRead more
Incident date: Aug 1, 2016
WHEN DRIVING ON EXPRESSWAY CAR DROPS TO LIMP MODE I HAVE RETURNED TO SEVERAL DEALERS NO CODES CAN BE FOUND. NOTIFIED GM OFFICE ABOUT PROBLEM. ONLY SOLUTION IS TO GIVE ME A 2000 DOLLAR CERTIFICATE TO BUY A NEW GM PRODUCT. SAFETY PROBLEM WHEN YOU HAVE A 70 YEAR OLD DRIVING 70 MPH IN HIGH SPEED LANE AND IT DROPS TO LIMP MODE.CONTACTED GM CENTRAL OFFICE CASE [XXX] TALKED TO DANIELLE AT 855-880-1400
... EXTENSION 5914268.. I ALSO HAVE SEVERAL PHOTO'S OF THE DASH BOARD WARNINGS ABOUT TRACTION CONTROL AND STABLIZER I DON'T KNOW HOW TO SEND DOCUMENTS ON THE COMPUTER . IT HAS HAPPEN MORE THA 10 TIMES, I STOPPED WASTING MY TIME FOR SOMETHING THEY CAN.T FIND. I BELIEVE IT'S A PROBLEM WITH COMPUTER, BUT THEY TELL ME THE COMPUTER WOULD LET THEM KNOW IF ITS NOT WORKING CORRECTLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TTRead more
Incident date: Jun 16, 2019
WINDOWS WILL NOT DEFOG AC BARELY RUNS TOOK IT IN TO A SHOP TO GET A RECHARGE BUT STILL NOTHING. MY SEAT ROCKS BACK AND FORTH LIKE A ROCKING CHAIR ON DRIVER SIDE. I ALSO HAVE PICTURES AND VIDEOS BUT DON'T KNOW HOW SEND COPY PASTE THE LINK TO YOU...
Incident date: Jun 16, 2019
WINDOWS WILL NOT DEFOG AC BARELY RUNS TOOK IT IN TO A SHOP TO GET A RECHARGE BUT STILL NOTHING. MY SEAT ROCKS BACK AND FORTH LIKE A ROCKING CHAIR ON DRIVER SIDE. I ALSO HAVE PICTURES AND VIDEOS BUT DON'T KNOW HOW SEND COPY PASTE THE LINK TO YOU...
Incident date: Jun 16, 2019
WINDOWS WILL NOT DEFOG AC BARELY RUNS TOOK IT IN TO A SHOP TO GET A RECHARGE BUT STILL NOTHING. MY SEAT ROCKS BACK AND FORTH LIKE A ROCKING CHAIR ON DRIVER SIDE. I ALSO HAVE PICTURES AND VIDEOS BUT DON'T KNOW HOW SEND COPY PASTE THE LINK TO YOU...
Incident date: Apr 5, 2019
AFTER MY VEHICLE HAD BEEN SITTING FOR A FEW DAYS, AND ONCE STARTED BACK UP THE BRAKE PEDAL WOULDN'T RETRACT BACK, I WOULD HAVE TO PULL THE BRAKE PEDAL UP WITH MY FOOT.
Incident date: Feb 1, 2016
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE WAS LOWERING IMPROPERLY, DIFFICULT TO OPEN, AND BECAME SHUT TO THE POINT THAT IT COULD NO LONGER BE OPENED. IN ADDITION, THE LIFTGATE AJAR WARNING INDICATOR FLASHED; HOWEVER, THE LIFTGATE WAS CLOSED AT THE TIME. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE), BUT THE CONTACT STATED THAT THE R
... ECALL REPAIR FAILED TO PROVIDE A PERMANENT REMEDY. SUDBAY CHEVROLET BUICK CADILLAC GMC (88 CAUSEWAY ST, GLOUCESTER, MA 01930, (978) 381-5097) DIAGNOSED THAT THE CONTROL MODULE NEEDED TO BE REPLACED AND STATED THAT FURTHER TESTING WAS REQUIRED TO DETERMINE IF ANY OTHER REPAIRS WERE NEEDED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.Read more
Incident date: Feb 1, 2016
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE WAS LOWERING IMPROPERLY, DIFFICULT TO OPEN, AND BECAME SHUT TO THE POINT THAT IT COULD NO LONGER BE OPENED. IN ADDITION, THE LIFTGATE AJAR WARNING INDICATOR FLASHED; HOWEVER, THE LIFTGATE WAS CLOSED AT THE TIME. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE), BUT THE CONTACT STATED THAT THE R
... ECALL REPAIR FAILED TO PROVIDE A PERMANENT REMEDY. SUDBAY CHEVROLET BUICK CADILLAC GMC (88 CAUSEWAY ST, GLOUCESTER, MA 01930, (978) 381-5097) DIAGNOSED THAT THE CONTROL MODULE NEEDED TO BE REPLACED AND STATED THAT FURTHER TESTING WAS REQUIRED TO DETERMINE IF ANY OTHER REPAIRS WERE NEEDED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.Read more
Incident date: Jun 12, 2019
WHEN DRIVING THE VEHICLE IT STOPS OUT OF NOWHERE AND CUTS BACK ON. THERE IS A BURNING/MELTING SMELL COMING FROM THE BACK OF THE VEHICLE. ONCE THE CAR IS OFF SOMETIMES THE BATTERY IS DRAINED. THE DRIVER SIDE HEAD LIGHT KEEPS GETTING MOISTURE INSIDE AND CAUSES THE BULB TO GO OUT.
Incident date: Jun 12, 2019
WHEN DRIVING THE VEHICLE IT STOPS OUT OF NOWHERE AND CUTS BACK ON. THERE IS A BURNING/MELTING SMELL COMING FROM THE BACK OF THE VEHICLE. ONCE THE CAR IS OFF SOMETIMES THE BATTERY IS DRAINED. THE DRIVER SIDE HEAD LIGHT KEEPS GETTING MOISTURE INSIDE AND CAUSES THE BULB TO GO OUT.
Incident date: Jun 12, 2019
WHEN DRIVING THE VEHICLE IT STOPS OUT OF NOWHERE AND CUTS BACK ON. THERE IS A BURNING/MELTING SMELL COMING FROM THE BACK OF THE VEHICLE. ONCE THE CAR IS OFF SOMETIMES THE BATTERY IS DRAINED. THE DRIVER SIDE HEAD LIGHT KEEPS GETTING MOISTURE INSIDE AND CAUSES THE BULB TO GO OUT.