Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 495 complaints for BLUE BIRD
BLUE BIRD
ALL AMERICAN
(2009) — SEATS
Dec 28, 2010
Incident date: Dec 27, 2010
TL* THE CONTACT OWNS A 2009 BLUE BIRD ALL AMERICAN SCHOOL BUS. THE CONTACT STATED THAT THE FOAM FROM ALL OF THE SEATS WAS COMING UNDONE FROM BEHIND THE SEAT. THE VEHICLE WAS NOT INSPECTED FOR THE FAILURES OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 22,250. UPDATED 04/12/11*LJ UPDATED 04/29/11
BLUE BIRD
CONVENTIONAL
(2011) — LATCHES/LOCKS/LINKAGES
Nov 25, 2010
Incident date: Nov 22, 2010
I WOULD LIKE TO CALL YOUR ATTENTION TO THE NEW DESIGN OF SCHOOL BUS ESCAPE WINDOWS. IN THE PAST, THESE WINDOWS WERE HINGED ALONG THE TOP AND SWUNG OUT FROM THE BOTTOM. THE NEW DESIGN IS HINGED ON THE FRONT AND THEY SWING OUT FROM THE BACK. I FEEL THIS IS VERY DANGEROUS TO SMALL CHILDREN WHO MAY ACCIDENTALLY RELEASE THE LATCH, OPEN THE WINDOW AND FALL OUT OF THE SCHOOL BUS TO THE GROUND BELOW. ... Read more
BLUE BIRD
CONVENTIONAL
(2011) — VISIBILITY
Nov 25, 2010
Incident date: Nov 22, 2010
I WOULD LIKE TO CALL YOUR ATTENTION TO THE NEW DESIGN OF SCHOOL BUS ESCAPE WINDOWS. IN THE PAST, THESE WINDOWS WERE HINGED ALONG THE TOP AND SWUNG OUT FROM THE BOTTOM. THE NEW DESIGN IS HINGED ON THE FRONT AND THEY SWING OUT FROM THE BACK. I FEEL THIS IS VERY DANGEROUS TO SMALL CHILDREN WHO MAY ACCIDENTALLY RELEASE THE LATCH, OPEN THE WINDOW AND FALL OUT OF THE SCHOOL BUS TO THE GROUND BELOW. ... Read more
Incident date: Aug 11, 2010
VEHICLES ABS LIGHT CAME ON WHILE TRANSPORTING CHILDREN BUT EVENTUALLY WENT OUT. WE HAVE RECEIVED 10 BUSSES THAT ALL HAVE THE SAME ABS SET-UP AND 8 OUT OF THE TEN HAVE BEEN TOOK TO THE DEALER AND HAD TO HAVE NEW ABS MODULES. FAILURE MILEAGES RANGE BUT ALL MODULES THROW THE SAME DTC'S. THEY HAVE PUT A SERVICE BULLETIN OUT TO DRILL HOLES IN THE MOTORS TO PREVENT THE ABS MOTORS FROM RUSTING DO TO THEI... Read more
Incident date: Jun 16, 2010
CLARK COUNTY SCHOOL BUS 29429 DEVELOPED A FUEL LEAK AT THE #6 INJECTOR WHILE IN OPERATION. THE FUEL LEAK WAS ATOMIZING FUEL IN THE ENGINE COMPARTMENT. THE BUS IS A 2009 BLUEBIRD VISION SCHOOL BUS EQUIPPED WITH A C7 CATERPILLAR ENGINE. THE CCSD HAS HAD SEVERAL OF THESE UNITS DEVELOP SIMILAR LEAKS. ONCE THE LEAK WAS FOUND ON THE OTHER BUSES THEY WERE SENT TO THE LOCAL CATERPILLAR DEALER. 29429 H... Read more
Incident date: Jan 1, 1901
2008 BLUE BIRD CHAIRLIFT BUS. CONSUMER STATES PROBLEMS WITH THE ENGINE, EMERGENCY BRAKE, FIRE SUPPRESSION, ABS SENSORS ON BRAKES AND WHEELS, FUEL LEAKS, EMISSION PROBLEMS AND ARD CLOGGING *TGW
Incident date: Jan 1, 1901
2008 BLUE BIRD CHAIRLIFT BUS. CONSUMER STATES PROBLEMS WITH THE ENGINE, EMERGENCY BRAKE, FIRE SUPPRESSION, ABS SENSORS ON BRAKES AND WHEELS, FUEL LEAKS, EMISSION PROBLEMS AND ARD CLOGGING *TGW
Incident date: Jan 1, 1901
2008 BLUE BIRD CHAIRLIFT BUS. CONSUMER STATES PROBLEMS WITH THE ENGINE, EMERGENCY BRAKE, FIRE SUPPRESSION, ABS SENSORS ON BRAKES AND WHEELS, FUEL LEAKS, EMISSION PROBLEMS AND ARD CLOGGING *TGW
Incident date: Jan 1, 1901
2008 BLUE BIRD CHAIRLIFT BUS. CONSUMER STATES PROBLEMS WITH THE ENGINE, EMERGENCY BRAKE, FIRE SUPPRESSION, ABS SENSORS ON BRAKES AND WHEELS, FUEL LEAKS, EMISSION PROBLEMS AND ARD CLOGGING *TGW
Incident date: Jan 1, 1901
2008 BLUE BIRD CHAIRLIFT BUS. CONSUMER STATES PROBLEMS WITH THE ENGINE, EMERGENCY BRAKE, FIRE SUPPRESSION, ABS SENSORS ON BRAKES AND WHEELS, FUEL LEAKS, EMISSION PROBLEMS AND ARD CLOGGING *TGW
BLUE BIRD
CONVENTIONAL
(2010) — VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
May 26, 2010
Incident date: May 25, 2010
TL*THE CONTACT DRIVES A 2010 BLUEBIRD CONVENTIONAL SCHOOL BUS. THE CONTACT STATED THAT THE EXTERIOR REAR VIEW MIRRORS WERE TOO LARGE AND CREATE A SERIOUS BLINDSPOT WHEN ENTERING A STREET AT AN INTERSECTION. HE ALMOST COLLIDED WITH ANOTHER VEHICLE AT 5 MPH WHEN PULLING FROM A STOP SIGN BECAUSE OF THE BLINDSPOT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 16,300.
Incident date: Apr 9, 2010
OUR BUS OPERATOR REPORTED THAT WHEN SHE WAS STOPPING FOR A TRAFFIC SIGNAL THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR, SHE PUT THE EMERGENCY BRAKE ON TO STOP THE BUS. THE BUS WAS TAKEN TO OUR MAINTENANCE SHOP, OUR MAINTENANCE SUPERVISOR TESTED THE BRAKES, HE ALSO REPORTED THAT WITH THE BUS IN REVERSE HE STEPPED ON THE BRAKE AND IT DID NOT APPLY THE BRAKES, HE HAD TO PULL THE EMERGENCY BRAKE. WE TRI... Read more
BLUE BIRD
CONVENTIONAL
(2003) — STRUCTURE
Mar 22, 2010
Incident date: Jan 31, 2007
THE PURPOSE OF THIS COMPLAINT IS TO CALL ATTENTION TO A DESIGN DEFECT OF THE 2003 BLUE BIRD CONVENTIONAL/CV200 SCHOOL BUS THAT HAS RESULTED IN BOTH MAJOR INJURIES AND DEATH. THE DESIGN DEFECT IS THAT DURING REAR END COLLISIONS, PASSENGER COMPARTMENT INTRUSION IS MORE LIKELY DUE TO THE RELATIVELY HIGH BUMPER HEIGHT OF 24.5 INCHES. THIS MEANS THAT IF A VEHICLE COLLIDES WITH THE REAR OF THE BUS, SERI... Read more
Crash
3 injured
BLUE BIRD
CONVENTIONAL
(2003) — STRUCTURE:BODY
Mar 22, 2010
Incident date: Jan 31, 2007
THE PURPOSE OF THIS COMPLAINT IS TO CALL ATTENTION TO A DESIGN DEFECT OF THE 2003 BLUE BIRD CONVENTIONAL/CV200 SCHOOL BUS THAT HAS RESULTED IN BOTH MAJOR INJURIES AND DEATH. THE DESIGN DEFECT IS THAT DURING REAR END COLLISIONS, PASSENGER COMPARTMENT INTRUSION IS MORE LIKELY DUE TO THE RELATIVELY HIGH BUMPER HEIGHT OF 24.5 INCHES. THIS MEANS THAT IF A VEHICLE COLLIDES WITH THE REAR OF THE BUS, SERI... Read more
Crash
3 injured
BLUE BIRD
CONVENTIONAL
(2003) — STRUCTURE:FRAME AND MEMBERS
Mar 22, 2010
Incident date: Jan 31, 2007
THE PURPOSE OF THIS COMPLAINT IS TO CALL ATTENTION TO A DESIGN DEFECT OF THE 2003 BLUE BIRD CONVENTIONAL/CV200 SCHOOL BUS THAT HAS RESULTED IN BOTH MAJOR INJURIES AND DEATH. THE DESIGN DEFECT IS THAT DURING REAR END COLLISIONS, PASSENGER COMPARTMENT INTRUSION IS MORE LIKELY DUE TO THE RELATIVELY HIGH BUMPER HEIGHT OF 24.5 INCHES. THIS MEANS THAT IF A VEHICLE COLLIDES WITH THE REAR OF THE BUS, SERI... Read more
Crash
3 injured
BLUE BIRD
WANDERLODGE M450 LXI
(2006) — POWER TRAIN:AXLE ASSEMBLY
Mar 12, 2010
Incident date: Jan 1, 1901
CONSUMER STATES REPLY TO RESPONSE BY BLUE BIRD TO REQUEST DEFECT PETITION. *TGW THE CONSUMER STATED THE DEFECT IS THE UNDER CAPACITY OF THE FRONT AXLE. THE TRUE FIX, WHICH WAS INITIALLY OFFERED WAS A R REPLACEMENT AXLE. AS A COST SAVING MEASURE, THE NEW AXLE PLAN WAS SCRAPED AND THE RECONFIGURATION OF THE COACH WAS PLANNED. *JB UPDATED 10/25/12
BLUE BIRD
WANDERLODGE M450 LXI
(2006) — TIRES
Mar 12, 2010
Incident date: Jan 1, 1901
CONSUMER STATES REPLY TO RESPONSE BY BLUE BIRD TO REQUEST DEFECT PETITION. *TGW THE CONSUMER STATED THE DEFECT IS THE UNDER CAPACITY OF THE FRONT AXLE. THE TRUE FIX, WHICH WAS INITIALLY OFFERED WAS A R REPLACEMENT AXLE. AS A COST SAVING MEASURE, THE NEW AXLE PLAN WAS SCRAPED AND THE RECONFIGURATION OF THE COACH WAS PLANNED. *JB UPDATED 10/25/12
Incident date: Jan 31, 2007
1993 HONDA ACCORD "UNDER-RODE" THE REAR END OF A STOPPED SCHOOL BUS RESULTING IN INJURIES TO THE STRIKING VEHICLE (HONDA) FRONT-SEATED PASSENGER. (VEHICLE MODEL SELECTED FROM MENU IS ACKNOWLEDGED TO BE AN INCORRECT "FILLER" BECAUSE THE SUBMITTED DATA PROVIDED ONLY LIMITED VEHICLE BODY INFORMATION. THE SUBMITTED DATA REFERS TO A "3800-C , 72 OCCUPANT" BUS. ODI NOTE: "3800 -C " DESIGNATES AN... Read more
Crash
1 injured
Incident date: Jan 20, 2010
HIGH FAILURE RATE FOR HEATER MOTOR BLOWER CAGE FOR SCHOOLBUS STEP WELL. BLOWER CAGE DESTRUCTS. THIS HAPPENS FREQUENTLY. THIS CREATES A SAFETY DEFECT BECAUSE THE HEAT IS NEEDED TO KEEP STEPS FREE OF ICE AND SNOW. THIS HAS HAPPENED MANY TIMES IN THE LAST YEAR AND PARTS ARE NOT ALWAYS AVAILABLE DUE TO HIGH DEMAND TO REPLACE. *TR
BLUE BIRD
WANDERLODGE M450 LXI
(2005) — POWER TRAIN:AXLE ASSEMBLY
Nov 20, 2009
Incident date: Jan 1, 1901
PETITION FOR THE INCOMPLETE, UNSAFE REPAIRS AND MODIFICATION TO THE 2006 BLUE BIRD WANDERLODGE 450 LXI THAT ARE BEING DONE IN AN ATTEMPT TO REMEDY THE CONDITIONS FOR THE NHTSA RECALL. *NJ THE CONSUMER EXPERIENCED OTHER PROBLEMS WITH THE MOTOR HOME SUCH AS; A FIRE IN THE DASH, A BURNT INVERTER, UNSOLVED ELECTRICAL PROBLEMS, EXTENSIVE HADLEY SYSTEM PROBLEMS AND A SLIDE OUT PROBLEM. THE CONSUMER ... Read more
Fire
BLUE BIRD
WANDERLODGE M450 LXI
(2005) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Nov 20, 2009
Incident date: Jan 1, 1901
PETITION FOR THE INCOMPLETE, UNSAFE REPAIRS AND MODIFICATION TO THE 2006 BLUE BIRD WANDERLODGE 450 LXI THAT ARE BEING DONE IN AN ATTEMPT TO REMEDY THE CONDITIONS FOR THE NHTSA RECALL. *NJ THE CONSUMER EXPERIENCED OTHER PROBLEMS WITH THE MOTOR HOME SUCH AS; A FIRE IN THE DASH, A BURNT INVERTER, UNSOLVED ELECTRICAL PROBLEMS, EXTENSIVE HADLEY SYSTEM PROBLEMS AND A SLIDE OUT PROBLEM. THE CONSUMER ... Read more
Fire
BLUE BIRD
WANDERLODGE M450 LXI
(2005) — ELECTRICAL SYSTEM
Nov 20, 2009
Incident date: Jan 1, 1901
PETITION FOR THE INCOMPLETE, UNSAFE REPAIRS AND MODIFICATION TO THE 2006 BLUE BIRD WANDERLODGE 450 LXI THAT ARE BEING DONE IN AN ATTEMPT TO REMEDY THE CONDITIONS FOR THE NHTSA RECALL. *NJ THE CONSUMER EXPERIENCED OTHER PROBLEMS WITH THE MOTOR HOME SUCH AS; A FIRE IN THE DASH, A BURNT INVERTER, UNSOLVED ELECTRICAL PROBLEMS, EXTENSIVE HADLEY SYSTEM PROBLEMS AND A SLIDE OUT PROBLEM. THE CONSUMER ... Read more
Fire
BLUE BIRD
WANDERLODGE M450 LXI
(2006) — POWER TRAIN:AXLE ASSEMBLY
Nov 20, 2009
Incident date: Jan 1, 1901
PETITION FOR THE INCOMPLETE, UNSAFE REPAIRS AND MODIFICATION TO THE 2006 BLUE BIRD WANDERLODGE 450 LXI THAT ARE BEING DONE IN AN ATTEMPT TO REMEDY THE CONDITIONS FOR THE NHTSA RECALL 07V586000. *NJ THE ORIGINAL RECALL STATED THE FRONT AXLE WAS OVERWEIGHT ON THE FRONT AXLE WITHOUT CARGO, BUT WITH THE STANDARD 4 PASSENGERS AND FULL WATER. BLUEBIRD STATED THE TIRES SHOULD HAVE 130 PSI, BUT MICHELIN... Read more
BLUE BIRD
WANDERLODGE M450 LXI
(2005) — STRUCTURE
Nov 9, 2009
Incident date: Sep 2, 2009
THIS LETTER IS AN OFFICIAL COMPLAINT AND SHOULD BE CONSIDERED A FORMAL PETITION REGARDING THE INCOMPLETE, UNSAFE REPAIRS AND MODIFICATIONS TO THE 2005 TO 2007 BLUE BIRD WANDERLODGE 450 LXI THAT ARE BEING DONE IN AN ATTEMPT TO REMEDY THE CONDITIONS OF THE NHTSA RECALL. THE ORIGINAL RECALL, 07V586000, INDICATED THAT THE FRONT AXLE ON THE 450 LXI COULD BE OVERWEIGHT. BLUE BIRD STATED IN SUBSTANCE T... Read more
BLUE BIRD
WANDERLODGE M450 LXI
(2005) — POWER TRAIN:AXLE ASSEMBLY
Nov 9, 2009
Incident date: Sep 2, 2009
THIS LETTER IS AN OFFICIAL COMPLAINT AND SHOULD BE CONSIDERED A FORMAL PETITION REGARDING THE INCOMPLETE, UNSAFE REPAIRS AND MODIFICATIONS TO THE 2005 TO 2007 BLUE BIRD WANDERLODGE 450 LXI THAT ARE BEING DONE IN AN ATTEMPT TO REMEDY THE CONDITIONS OF THE NHTSA RECALL. THE ORIGINAL RECALL, 07V586000, INDICATED THAT THE FRONT AXLE ON THE 450 LXI COULD BE OVERWEIGHT. BLUE BIRD STATED IN SUBSTANCE T... Read more
BLUE BIRD
WANDERLODGE M450 LXI
(2005) — SUSPENSION:FRONT
Nov 9, 2009
Incident date: Sep 2, 2009
THIS LETTER IS AN OFFICIAL COMPLAINT AND SHOULD BE CONSIDERED A FORMAL PETITION REGARDING THE INCOMPLETE, UNSAFE REPAIRS AND MODIFICATIONS TO THE 2005 TO 2007 BLUE BIRD WANDERLODGE 450 LXI THAT ARE BEING DONE IN AN ATTEMPT TO REMEDY THE CONDITIONS OF THE NHTSA RECALL. THE ORIGINAL RECALL, 07V586000, INDICATED THAT THE FRONT AXLE ON THE 450 LXI COULD BE OVERWEIGHT. BLUE BIRD STATED IN SUBSTANCE T... Read more
BLUE BIRD
WANDERLODGE
(9999) — UNKNOWN OR OTHER
Nov 4, 2009
Incident date: Jan 1, 1901
CONSUMER IS NOT SATISFIED WITH THE MODIFICATIONS MADE TO THEIR BLUEBIRD WANDERLODGE 450 LXI AND WOULD LIKE THE INVESTIGATION REOPENED. *NJ THE CONSUMER STATED THE PLACEMENT OF THE GENERATOR IN AN AREA THAT WAS INADEQUATELY VENTILATED AND A CONTINUED CONCERN THAT THE WEIGHT OF THE VEHICLE EXCEEDS THE MANUFACTURES SPECIFICATIONS. *JB
Incident date: Sep 15, 2009
TL*THE CONTACT OWNS A 2009 BLUEBIRD VISION. WHILE EXAMINING THE VEHICLE HE NOTICED THAT THE RUBBER ON THE FLOOR BEGAN TO SEPARATE FROM THE BASE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 8200. UPDATED 11/10/09 *CN THE CONSUMER HAS OTHER BLUE BIRD'S THAT HAD THE SAME PROBLEM. UPDATED 11/13/09.*JB
BLUE BIRD
WANDERLODGE M450 LXI
(2006) — POWER TRAIN:AXLE ASSEMBLY
Oct 20, 2009
Incident date: Oct 20, 2009
FAILURE IN THE ATTEMPTS TO REMEDY RECALL 07V586000. *TR THE TIE ROD WEAKNESS WAS NOT A CAUSE OF THE RECALL, BUT WAS A RESULT OF THE NEED TO INCREASE THE AXLE RATING. THE TIE RODS WERE SAFE AT AN AXLE LOAD OF 16,000LBS AND NO TIE ROD RECALL WOULD HAVE OCCURRED IF THE 16,000LB AXLE WAS SUFFICIENT AS ORIGINALLY DESIGNED. THE RECALL WAS BASED ON THE AXLE BEING IN EXCESS OF ITS RATING AND THE MOTORHO... Read more
BLUE BIRD
WANDERLODGE
(9999) — UNKNOWN OR OTHER
Jun 10, 2009
Incident date: Jan 1, 1901
RECALL - BLUE BIRD ID# - R07MT. *NJ LAWYER WROTE IN ON BEHALF OF HIS CLIENTS STATED BLUE BIRD KNEW AND FAILED TO DISCLOSE TO CONSUMERS THAT THE VEHICLE MANUFACTURED EXCEEDED THE MANUFACTURED MAXIMUM WEIGHT SPECIFICATIONS. *JB
BLUE BIRD
WANDERLODGE
(9999) — SUSPENSION
Jun 10, 2009
Incident date: Jan 1, 1901
RECALL - BLUE BIRD ID# - R07MT. *NJ LAWYER WROTE IN ON BEHALF OF HIS CLIENTS STATED BLUE BIRD KNEW AND FAILED TO DISCLOSE TO CONSUMERS THAT THE VEHICLE MANUFACTURED EXCEEDED THE MANUFACTURED MAXIMUM WEIGHT SPECIFICATIONS. *JB
Incident date: May 18, 2009
A 2009 BLUEBIRD VISION SCHOOL BUS DEVELOPED A FUEL (DIESEL) LEAK AND CAUGHT FIRE. IT FULLY ENGULFED THE BUS BURNING IT TO A TOTAL LOSS. ONE SPECIAL NEEDS STUDENT, A TRANSPORTATION AIDE, AND THE DRIVER WERE ON BOARD. ALL EVACUATED SAFELY. WE RECENTLY RECEIVED 46 OF THESE BUSES (ALL CONFIGURED THE SAME) AND WE HAVE HAD 8 INCIDENTS OF FUEL LEAKS INVOLVING 6 OF THESE UNITS, NOT INCLUDING THE BUS WHIC... Read more
Fire
Incident date: Apr 27, 2009
WICHITA FALLS INDEPENDENT SCHOOL DISTRICT, WICHITA FALLS, TEXAS SCHOOL BUS, CONTRACTED OUT TO DURHAM TRANSPORTATION. SCHOOL BUS NUMBER 42002, ROUTE 70. 2007 BLUEBIRD SCHOOL BUS. WE (TEACHER AIDES) WERE LOADING A CHILD IN A WHEELCHAIR ON BUS, WHEN THE WHEELCHAIR LIFT BEGAN TO FOLD UP WHILE THE WHEELCHAIR WAS STILL ON IT, I HAD TO MOVE THE WHEELCHAIR ONTO TO BUS FROM THE GROUND AND ALMOST GOT ... Read more
BLUE BIRD
WANDERLODGE M450 LXI
(2006) — POWER TRAIN:AXLE ASSEMBLY
Apr 24, 2009
Incident date: Mar 18, 2008
TL*- THE CONTACT OWNS A 2006 BLUE BIRD WANDERLODGE LXI. THE CONTACT STATED THAT HE WAS NOTIFIED MARCH 2008 ABOUT RECALL 07V586000 ABOUT AXLE WEIGHT LIMIT. THE MANUFACTURER SENT SOMEONE TO REPLACE THE FRONT TIRES AND TOLD HIM TO HAVE THE VEHICLE ALIGNED AND WEIGHED. HE DID THIS AND RETURNED THE VEHICLE TO THE MANUFACTURER'S POSSESSION. HE MADE SEVERAL DIFFERENT TRIPS TO THE MANUFACTURER WHO FINALL... Read more
Incident date: Jan 19, 2009
TL*THE CONTACT OWNS A 2009 BLUE BIRD VISION SCHOOL BUS. WHILE DRIVING APPROXIMATELY 50 MPH WITH THE CRUISE CONTROL ACTIVATED, THE DRIVER OBSERVED THAT WHENEVER THE DECREASE CONTROL MODE WAS SELECTED THERE WAS AN INCREASE IN THE ENGINE SET CRUISING SPEED. THE DECREASE SELECTION RESPONSE FAILURE OCCURRED CONTINUOUSLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTI... Read more
Incident date: Jul 7, 2006
TL*THE CONTACT OWNS A 1995 BLUE BIRD BMC MOTOR COACH. THE CONTACT DROVE THE VEHICLE TO A WEIGHING STATION TO MAKE SURE THE LOAD WAS DISTRIBUTED PROPERLY. HE DISCOVERED THAT THE VEHICLE WEIGHED 3,000 LBS. OVER THE GROSS VEHICLE WEIGHT RATIO. UPON WEIGHING THE VEHICLE, THE REAR AXLES WERE RATED AT 19,000 AND THE FRONT AXLES WERE RATED AT 12,000. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MIL... Read more
Incident date: Jul 7, 2006
TL*THE CONTACT OWNS A 1995 BLUE BIRD BMC MOTOR COACH. THE CONTACT DROVE THE VEHICLE TO A WEIGHING STATION TO MAKE SURE THE LOAD WAS DISTRIBUTED PROPERLY. HE DISCOVERED THAT THE VEHICLE WEIGHED 3,000 LBS. OVER THE GROSS VEHICLE WEIGHT RATIO. UPON WEIGHING THE VEHICLE, THE REAR AXLES WERE RATED AT 19,000 AND THE FRONT AXLES WERE RATED AT 12,000. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MIL... Read more
Incident date: Sep 1, 2008
1999 BLUE BIRD SCHOOL BUS 23 PASS TYPE C M88472 10003615 HYDRULIC DRIVERS SEAT BOUNCE UNCONTROLING TWISTS SNATCHES BROKEN SEAT SPRINGS. *TR
1 injured
Incident date: Aug 21, 2008
TL*THE SCHOOL OWNS A 2008 BLUE BIRD VISION SCHOOL BUS. THE SCHOOL BUS WAS INSPECTED BY THE DEALER BECAUSE IT WAS VIBRATING. WHILE DRIVING GREATER THAN 60 MPH, ONE OF THE FRONT WHEELS WOULD RUB AGAINST AND RUPTURE THE BRAKE LINE. THE CURRENT AND FAILURE MILEAGES WERE 3,422.
BLUE BIRD
ALL AMERICAN
(2006) — SERVICE BRAKES, AIR
May 15, 2008
Incident date: Mar 7, 2008
PIN SECURING BRAKE PEDAL TO MOUNT CORRODED AND CAUSED BRAKES TO LOCK UP. *TR
BLUE BIRD
ALL AMERICAN
(2007) — SERVICE BRAKES, AIR
May 15, 2008
Incident date: May 15, 2008
PIN SECURING BRAKE PEDAL TO MOUNT CORRODED AND CAUSED BRAKES TO LOCK UP. *TR
BLUE BIRD
ALL AMERICAN
(2006) — SERVICE BRAKES, AIR
May 15, 2008
Incident date: May 14, 2008
PIN SECURING BRAKE PEDAL CORRODED CAUSING BRAKES TO LOCK UP. *TR
BLUE BIRD
WANDERLODGE LXI
(2001) — EQUIPMENT
May 6, 2008
Incident date: Sep 7, 2007
BATTERY CABLES TIED TOGETHER WITH A TIE RAP THAT CAME THROUGH. *TR
Fire
BLUE BIRD
WANDERLODGE LXI
(2001) — ELECTRICAL SYSTEM
May 6, 2008
Incident date: Sep 7, 2007
BATTERY CABLES TIED TOGETHER WITH A TIE RAP THAT CAME THROUGH. *TR
Fire
BLUE BIRD
WANDERLODGE M450 LXI
(2006) — SUSPENSION:FRONT
May 3, 2008
Incident date: Dec 11, 2007
SIR, THIS A COMPLAINT ABOUT THE PUBLICATION OF THE RECALL NHTSA CAMPAIGN ID NUMBER : 07V586000. AS YOUR SITE INDICATES THAT CCW AND BLUE BIRD KNEW OF AN OVERWEIGHT ISSUE IN SEPT.2007. THE RECALL OF DECEMBER 2007 BASED ON A TIE ROD WEAKNESS APPEARS TO BE A DIVERSION FROM THE UNSAFE AND IMMEDIATE PROBLEM OF SIGNIFICANTLY OVERWEIGHT FRONT AXLE AND THE RV'S WERE STILL ALLOWED TO BE DRIVEN. TWO OF T... Read more
BLUE BIRD
VISION
(2007) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Apr 4, 2008
Incident date: Jan 1, 1901
2007 AND NEW BLUEBIRD BUSES WITH BAD BRAKE HOSE. CONSUMER STATES THAT THIS HOSE COULD BE CRUSHED OR CUT BY THE SHARP EDGE OF THE BUS BODY. HE STATES THAT THIS WOULD CAUSE THE BUS TO BE UNSAFE TO USE. *KB THE CONSUMER STATED THE BUS WAS MANUFACTURED WITH THE BRAKE HOSE TOE-WRAPPED TO THE TRANSMISSION FILL TUBE. *JB
Incident date: Feb 29, 2008
I AM A ALASKA STATE SCHOOL BUS INSPECTOR. I WOULD LIKE TO KNOW IF YOU HAVE HAD ANY REPORTS ON THE RICON LIFTS MODELS SS5510 UPRIGHT ARMS BENDING AND OR CRACKING. DURING OUR INSPECTIONS IN THE FALL OF 07 AND NOW OUR INSPECTIONS SO FAR IN 08 , WE ARE FINDING A OVER WHELMING AMOUNT OF THESE ARMS BENT AND OR CRACKED. THEY ARE BEING REPLACED AT NO COST BY RICON, HOWEVER, IF ONE OF THESE ISSUES IS NOT N... Read more
BLUE BIRD
ALL AMERICAN
(2007) — STRUCTURE
Jan 17, 2008
Incident date: Jan 17, 2008
MY CHILD GOES TO FRANCIS ASBURY ELEMENTARY SCHOOL AND RIDES BUS #128. THESE CHILDREN ARE PUT 3 TO A SEAT AND HANG IN THE AISLE. THE SITUATION HAS GOTTEN WORSE. YESTERDAY (JANUARY 16TH, 2008) THE BUS WAS SO OVERCROWDED, THE FIRST SEAT WAS SAT 4 TO A SEAT. WHEN IS IT SAFE TO SIT THAT MANY CHILDREN TOGETHER?! I CALLED THE TRANSPORTATION DEPARTMENT TO FIND OUT WHAT WAS BEING DONE TO FIX THIS PROBLEM A... Read more
BLUE BIRD
ALL AMERICAN
(2002) — PARKING BRAKE:CONVENTIONAL:MECHANICAL
Dec 18, 2007
Incident date: Dec 18, 2007
TL*THE CONTACT OWNS A 2002 BLUE BIRD ALL AMERICAN. THE DIESEL ENGINE LIFT PUMP LEAKS DOWN ONTO THE STARTER AND EXHAUST. THE CONTACT SPOKE WITH A REPRESENTATIVE FROM CUMMINGS REGARDING THE WARRANTY AND EXPLAINED THAT THE LIFT PUMP HAD BEEN REPLACED THREE TIMES IN ONE YEAR. THE REPRESENTATIVE STATED THAT NOTHING COULD BE DONE AND THERE WAS NO RECALL FOR THE LIFT PUMP. THE ENGINE SIZE, NUMBER OF ... Read more
BLUE BIRD
ALL AMERICAN
(2008) — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Dec 17, 2007
Incident date: Dec 14, 2007
BUS WAS USED 14 DEC FOR ABOUT 2 HOURS WHEN WE WENT TO SHUT THE ENGINE DOWN, IT WOULD NOT. TO GET THE ENGINE STOPPED HAD TO DISCONNECT THE ALTERNATOR AND BATTERIES BEFORE ENGINE STOPPED. ALL PASSENGERS HAD BEEN UNLOADED, BUS NOW IS SCHEDULED INTO MAINTENANCE FOR TROUBLESHOOTING. *TR