Vehicle Safety
Recalls Search 320,000+ NHTSA safety recalls Complaints 2.1M+ consumer safety complaints TSBs 4.7M technical service bulletins VIN Lookup Decode any vehicle VIN instantly OBD Codes 12,000+ diagnostic trouble codes Fuel Economy EPA MPG data for all vehicles Safety Ratings 11,700+ NHTSA crash test ratings Investigations 5,300+ NHTSA defect investigations Statistics Recall trends & safety analysis
Consumer Safety
Product Safety 9,700+ CPSC product recalls Food Safety 28,600+ FDA food recalls Pet Safety 1.3M FDA animal adverse events Drug Safety 17,500+ FDA drug recalls Device Safety 38,400+ FDA device recalls Workplace Safety 102,900+ OSHA injury reports Brand History Cross-category recall lookup by company
Infrastructure
Bridge Safety 624,000 bridge inspections Aviation Safety 30,000+ NTSB aviation events Dam Safety 92,600 dam safety records Water Safety 433,000+ public water systems Railroad Safety 438,000+ rail crossings Pipeline Safety 8,800+ pipeline incidents State Safety Dashboards Safety grades for all 50 U.S. states ZIP Safety Report Check any 5-digit ZIP across 9 datasets
Public Health
Nursing Homes 14,700 CMS rated facilities Environmental 80,000+ hazardous sites & releases
Blog

Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
Clear

Showing 495 complaints for BLUE BIRD

BLUE BIRD BBCV (2007) — SERVICE BRAKES Jul 8, 2016
Incident date: May 19, 2016
DRILL HOLE PLUG CORRODED WHILE DRIVER WAS USING WC LIFT TO LOAD CHILDREN AT LOCAL BUSINESS RESULTING IN COMPLETE LOSS OF BRAKES AND STEERING. BUS WAS AT REST STUDENTS WERE THAN EVACUATED AND TRANSPORTED IN DIFFERENT BUS. THIS BUS IS USED EVERYDAY, WITH NO WARNING OF THE CONDITION.
BLUE BIRD ALL AMERICAN (2007) — TIRES Jul 5, 2016
Incident date: Mar 26, 2016
BETWEEN 0920 AND 0940 HRS ON 26 MARCH 2016, BUS WAS TRANSPORTING 15 SOLDIERS TO VICTORY RANCH AND HEAR A LOUD NOISE. ONE SOLDIER STATED NOISE WAS A TIRE. DRIVER PULLED OFF ROAD AWAY FROM TRAFFIC AND NOTICED THE BRAKES WERE NOT WORKING PROPERLY. ANOTHER LOUD NOISE AND ONE OF THE SOLDIERS SAID IT WAS A FIRE. DRIVER STATED THE BUS FINALLY ALLOWED HIM TO BRAKE AND HE INSTRUCTED THE SOLDIERS TO EXIT TH... Read more
Fire
BLUE BIRD ALL AMERICAN (2007) — SERVICE BRAKES Jul 5, 2016
Incident date: Mar 26, 2016
BETWEEN 0920 AND 0940 HRS ON 26 MARCH 2016, BUS WAS TRANSPORTING 15 SOLDIERS TO VICTORY RANCH AND HEAR A LOUD NOISE. ONE SOLDIER STATED NOISE WAS A TIRE. DRIVER PULLED OFF ROAD AWAY FROM TRAFFIC AND NOTICED THE BRAKES WERE NOT WORKING PROPERLY. ANOTHER LOUD NOISE AND ONE OF THE SOLDIERS SAID IT WAS A FIRE. DRIVER STATED THE BUS FINALLY ALLOWED HIM TO BRAKE AND HE INSTRUCTED THE SOLDIERS TO EXIT TH... Read more
Fire
BLUE BIRD A3FE (2012) — STEERING Jul 5, 2016
Incident date: Jun 20, 2016
FACTORY DRILL PORT PLUG CORRODED AND FAILED ALLOWING ALL POWER STEERING/ BRAKE BOOST FLUID TO LEAK. NO WARNING PRIOR TO EVENT. IMMEDIATE LOSS OF FLUID AND WITH THAT BRAKE BOOST AND STEERING. THE BUS WAS AT LOW SPEED WHEN THIS OCCURRED BUT STILL ENDED UP ON THE SIDEWALK OF OUR SCHOOL.
BLUE BIRD A3FE (2012) — SERVICE BRAKES Jul 5, 2016
Incident date: Jun 20, 2016
FACTORY DRILL PORT PLUG CORRODED AND FAILED ALLOWING ALL POWER STEERING/ BRAKE BOOST FLUID TO LEAK. NO WARNING PRIOR TO EVENT. IMMEDIATE LOSS OF FLUID AND WITH THAT BRAKE BOOST AND STEERING. THE BUS WAS AT LOW SPEED WHEN THIS OCCURRED BUT STILL ENDED UP ON THE SIDEWALK OF OUR SCHOOL.
BLUE BIRD WANDERLODGE M450 LXI (2006) — POWER TRAIN Mar 28, 2016
Incident date: May 11, 2010
TL* THE CONTACT OWNS A 2006 BLUE BIRD WANDERLODGE M450 LXI RV. IN 2010, THE RV RECEIVED A PARTIAL REPAIR ACCORDING TO NHTSA CAMPAIGN NUMBER: 07V586000 (POWER TRAIN). IN 2016, THE OTHER PORTION OF THE REMEDY WAS PERFORMED, WHICH INCLUDED THE APPROPRIATE REPLACEMENT OF THE FRONT TIRES. THE STEERING WHEEL STUDS WERE ALSO REPLACED. THE CONTACT WAS DISPLEASED THAT HE WAS RESPONSIBLE FOR THE LABOR COST,... Read more
BLUE BIRD WANDERLODGE M450 LXI (2006) — STEERING Mar 28, 2016
Incident date: May 11, 2010
TL* THE CONTACT OWNS A 2006 BLUE BIRD WANDERLODGE M450 LXI RV. IN 2010, THE RV RECEIVED A PARTIAL REPAIR ACCORDING TO NHTSA CAMPAIGN NUMBER: 07V586000 (POWER TRAIN). IN 2016, THE OTHER PORTION OF THE REMEDY WAS PERFORMED, WHICH INCLUDED THE APPROPRIATE REPLACEMENT OF THE FRONT TIRES. THE STEERING WHEEL STUDS WERE ALSO REPLACED. THE CONTACT WAS DISPLEASED THAT HE WAS RESPONSIBLE FOR THE LABOR COST,... Read more
BLUE BIRD WANDERLODGE M450 LXI (2006) — WHEELS Mar 28, 2016
Incident date: May 11, 2010
TL* THE CONTACT OWNS A 2006 BLUE BIRD WANDERLODGE M450 LXI RV. IN 2010, THE RV RECEIVED A PARTIAL REPAIR ACCORDING TO NHTSA CAMPAIGN NUMBER: 07V586000 (POWER TRAIN). IN 2016, THE OTHER PORTION OF THE REMEDY WAS PERFORMED, WHICH INCLUDED THE APPROPRIATE REPLACEMENT OF THE FRONT TIRES. THE STEERING WHEEL STUDS WERE ALSO REPLACED. THE CONTACT WAS DISPLEASED THAT HE WAS RESPONSIBLE FOR THE LABOR COST,... Read more
BLUE BIRD TCFE (1996) — ENGINE Oct 29, 2015
Incident date: Oct 22, 2015
THE VEHICLE WAS MANUFACTURED IN A WAY WHERE IT DOES NOT COMPLY WITH 49 CFR 393.83(D) EVEN THOUGH THE MANUFACTURER CERTIFIED THE VEHICLE COMPLIED WITH ALL APPLICABLE FEDERAL LAWS AT THE TIME THE VEHICLE WAS BUILT. THE OEM CONFIGURATION OF THE EXHAUST SYSTEM ALLOWS SCHOOL AGE CHILDREN TO INHALE DIESEL EXHAUST FUMES THROUGH THE LEFT SIDE PASSENGER WINDOWS.
BLUE BIRD TCFE (1997) — ENGINE Oct 29, 2015
Incident date: Oct 22, 2015
WHILE THE VEHICLE BEING USED IN A PURPOSE AS CERTIFIED BY THE MANUFACTURER (TO TRANSPORTING K-12 STUDENTS HOME TO SCHOOL/SCHOOL TO HOME AND SCHOOL RELATED ACTIVITIES), THE VEHICLE WAS INSPECTED BY OFFICERS OF THE SOUTH CAROLINA STATE TRANSPORT AND CITED FOR A VIOLATION OF 49 CFR 393.83(D). AFTER FURTHER INVESTIGATION IS WAS FOUND THE MANUFACTURER BUILD THE VEHICLE IN A WAY WHERE IT DID NOT COMPLY ... Read more
BLUE BIRD CONVENTIONAL (2008) — ENGINE Jul 16, 2015
Incident date: Jun 22, 2015
TL* THE CONTACT OWNS A 2008 BLUE BIRD CONVENTIONAL. WHILE AT A STOP SIGN, THE CONTACT HEARD A LOUD ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT NOTICED THAT THERE WAS SMOKE EMITTING FROM THE ENGINE COMPARTMENT AND A FIRE ERUPTED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE CONTACT MENTIONED THAT THE CHILDREN EXITED THE... Read more
Fire
BLUE BIRD CONVENTIONAL (2008) — ELECTRICAL SYSTEM Jul 16, 2015
Incident date: Jun 22, 2015
TL* THE CONTACT OWNS A 2008 BLUE BIRD CONVENTIONAL. WHILE AT A STOP SIGN, THE CONTACT HEARD A LOUD ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT NOTICED THAT THERE WAS SMOKE EMITTING FROM THE ENGINE COMPARTMENT AND A FIRE ERUPTED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE CONTACT MENTIONED THAT THE CHILDREN EXITED THE... Read more
Fire
BLUE BIRD ALL AMERICAN (2015) — EQUIPMENT ADAPTIVE/MOBILITY May 15, 2015
Incident date: Jun 4, 2014
SCHOOL BUS HAS COOLANT LEAKS INSIDE THE PASSENGER, ENGINE COMPARTMENTS AND ON THE GROUND OUTSIDE THE BUS. THIS BUS HAS GONE BACK TO THE DEALER SEVERAL TIMES AND STILL LEAKS COOLANT. CHILDREN ARE EXPOSED TO HOT COOLANT INSIDE THE BUS AND FLOORS ARE SLIPPERY, ALSO ENVIRONMENTAL ISSUES WITH OUTSIDE LEAKS.
BLUE BIRD ALL AMERICAN (2008) — EQUIPMENT ADAPTIVE/MOBILITY May 14, 2015
Incident date: May 14, 2015
TL* THE CONTACT OWNS A 2008 BLUE BIRD ALL AMERICAN INTERNATIONAL. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V510000 (EQUIPMENT ADAPTIVE); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAI... Read more
BLUE BIRD ALL AMERICAN (2009) — SEATS Apr 1, 2015
Incident date: Sep 6, 2011
WE HAVE BLUE BIRD BUSSES WITH CE WHITE STUDENT SAFETY SEATS WITH THREE POINT SEAT BELTS. THE SEAT BACKS HAVE STYROFOAM IN THEM FOR SOME OF THE PADDING THE PROBLEM IS THAT THE BIGGER STUDENTS DON?T FIT IN THE SMALL SPACE BETWEEN SEATS AND THEIR KNEES BREAK THE STYROFOAM UP AFTER A SHORT TIME, LEAVING THE FOAM BROKE UP IN LITTLE PIECES AT THE BOTTOM OF THE SEAT. I DON?T THINK THESE ARE FMVSS 222 C... Read more
BLUE BIRD GMCV (2002) — VISIBILITY:GLASS, SIDE/REAR Mar 6, 2015
Incident date: Mar 4, 2015
WE HAD A SNOW STORM THAT NIGHT. TEMPERATURES BELOW FREEZING. EXTREME HIGH WINDS. I CAME OUT NEXT MORNING AND MY WINDOW WAS SHATTERED IN A MILLION PIECES INSIDE MY CAR (NO GLASS ON OUTSIDE OF VEHICLE AT ALL). I KNOW THAT THE GMC ENVOY HAD THIS VERY SAME DEFECT. NO ONE HAD BEEN PARKED BESIDE ME, NO FOOTPRINTS OR EVIDENCE OF MISCHIEF, NO FOREIGN OBJECTS INSIDE OF CAR (EXCEPT GLASS). *TR
BLUE BIRD ALL AMERICAN (2015) — STEERING Jan 30, 2015
Incident date: Jan 22, 2015
MY BUS DRIVER HAS A 2015 BLUE BIRD ALL AMERICAN FE. HIS ROUTES INVOLVE MANY HALF-SHARP LEFT TURNS (+ ROADS). I HAVE NOTICED, WHEN HE TURNS THE STEERING WHEEL MAKES A MOANING SOUND. IT ISN'T LOUD, BUT IT IS ENOUGH TO NOTICE IT BEING HEARD UP IN THE FRONT. THE MOANING SOUND DOESN'T HAPPEN WHEN HE TURNS RIGHT. I WONDER IF THIS IS A PROBLEM WITH SOMETHING IN THE STEERING, OR WHAT, BUT IT IS CONCE... Read more
BLUE BIRD ALL AMERICAN (2015) — STRUCTURE:BODY Nov 11, 2014
Incident date: Nov 10, 2014
VEHICLE ARRIVED TO DEALERSHIP WITH LOOSE BOLTS HOLDING THE FUEL TANKS TO THE BODY STRUCTURE. 5 BOLTS WERE ONLY HAND TIGHTENED. FUEL TANKS COULD HAVE COME OUT OF THE SUPPORTS AND FALLEN ON THE ROAD AND/OR CAUSED A FIRE. *TR
BLUE BIRD ALL AMERICAN (2015) — FUEL/PROPULSION SYSTEM Nov 11, 2014
Incident date: Nov 10, 2014
VEHICLE ARRIVED TO DEALERSHIP WITH LOOSE BOLTS HOLDING THE FUEL TANKS TO THE BODY STRUCTURE. 5 BOLTS WERE ONLY HAND TIGHTENED. FUEL TANKS COULD HAVE COME OUT OF THE SUPPORTS AND FALLEN ON THE ROAD AND/OR CAUSED A FIRE. *TR
BLUE BIRD SCHOOL BUS (2001) — ENGINE AND ENGINE COOLING Aug 13, 2014
Incident date: Jun 3, 2014
TL* THE CONTACT OWNS A 2001 BLUE BIRD SCHOOL BUS. WHILE DRIVING APPROXIMATELY 50 MPH, THE THERMOSTAT HEATER HOSE RUPTURED AND CAUSED COOLANT TO LEAK INTO THE CENTER AREA OF THE PASSENGER COMPARTMENT. THE HOT COOLANT SPILLED ONTO TWO OCCUPANTS, WHO SUSTAINED SECOND DEGREE BURNS TO BOTH LEGS. MEDICAL ATTENTION WAS RECEIVED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 14V313000 (ENGINE ... Read more
2 injured
BLUE BIRD SCHOOL BUS (2001) — ENGINE AND ENGINE COOLING Jul 23, 2014
Incident date: Jun 3, 2014
DURING BUS RIDE HOME, A COOLANT LINE INSIDE THE PASSENGER AREA RUPTURED AND SPEWED HOT ANTIFREEZE ONTO THE STUDENT PASSENGERS. TWO STUDENTS WERE BURNED WITH 2ND TO 3RD DEGREE BURNS. *TR
2 injured
BLUE BIRD A3RE (2008) — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Jul 15, 2014
Incident date: Apr 10, 2014
VEHICLE MODELS EQUIPPED WITH HENDRICKSON AIR-RIDE FRONT SUSPENSIONS HAVE PROPENSITY TO FLEX AND CRACK THE MAIN FRAME RAILS WHERE THE FRONT SUSPENSION MOUNT FOR THE FRONT AXLE ATTACHES TO THE FRAME. THE FRAME RAIL IS UNSUPPORTED AT THE SUSPENSION MOUNT, CAUSING THIS FAILURE TO OCCUR UNDER NORMAL USE. *TR
BLUE BIRD A3RE (2008) — SUSPENSION Jul 15, 2014
Incident date: Apr 10, 2014
VEHICLE MODELS EQUIPPED WITH HENDRICKSON AIR-RIDE FRONT SUSPENSIONS HAVE PROPENSITY TO FLEX AND CRACK THE MAIN FRAME RAILS WHERE THE FRONT SUSPENSION MOUNT FOR THE FRONT AXLE ATTACHES TO THE FRAME. THE FRAME RAIL IS UNSUPPORTED AT THE SUSPENSION MOUNT, CAUSING THIS FAILURE TO OCCUR UNDER NORMAL USE. *TR
BLUE BIRD GMCV (2004) — STEERING Jun 16, 2014
Incident date: Jun 16, 2014
LEAKING POWER STEERING FLUID AND PUMP MAKING LOUD NOISE . *TR
BLUE BIRD WANDERLODGE M450 LXI (2006) — WHEELS May 28, 2014
Incident date: May 31, 2013
BLOWN LEFT FRONT TIRE CAUSED LOSS OF STEERING, IMPACT LEFT FRONT OF COACH IN THE CENTER DIVIDER. $87000.00 DAMAGE. THIS COACH IS STILL OUT OF SERVICE AT THIS WRITING. THIS COACH HAS HAD ALL PHASES OF CAMPAIGN 07V-586 BLUEBIRD BODY COMPANY. THIS CAMPAIGN IS DESIGNED TO ADDRESS FRONT AXEL WEIGHT ISSUES. I MADE 3 TRIPS OVER A 1 YEAR PERIOD TO ADDRESS CONCERNS OF BLUEBIRD TO MEET TARGET WEIGHT. LOSS O... Read more
Crash 1 injured
BLUE BIRD WANDERLODGE M450 LXI (2006) — SUSPENSION May 28, 2014
Incident date: May 31, 2013
BLOWN LEFT FRONT TIRE CAUSED LOSS OF STEERING, IMPACT LEFT FRONT OF COACH IN THE CENTER DIVIDER. $87000.00 DAMAGE. THIS COACH IS STILL OUT OF SERVICE AT THIS WRITING. THIS COACH HAS HAD ALL PHASES OF CAMPAIGN 07V-586 BLUEBIRD BODY COMPANY. THIS CAMPAIGN IS DESIGNED TO ADDRESS FRONT AXEL WEIGHT ISSUES. I MADE 3 TRIPS OVER A 1 YEAR PERIOD TO ADDRESS CONCERNS OF BLUEBIRD TO MEET TARGET WEIGHT. LOSS O... Read more
Crash 1 injured
BLUE BIRD VISION (2007) — STRUCTURE:BODY May 21, 2014
Incident date: Jan 2, 2014
BODY STRUCTURE BROKEN OR CRACKED AT A-PILLAR AND SEVERAL OTHER LOCATIONS ON LEFT SIDE. ROOF BOW CRACKED AT SIDE EMERGENCY EXIT AT LEFT SIDE. REAR ROOF CAP CRACKED AND PULLING AWAY FROM BODY AT RIVETS. BODY SEEMS TO FLEX AND TWIST CAUSING BREAKAGE ALONG THE BOTTOM OF WINDOWS ALONG LEFT SIDE. WE HAVE 2 VEHICLE OF THE SAME YEAR, MAKE AND MODEL AND BOTH HAVE DONE THE SAME THING AT ABOUT THE SAME MILEA... Read more
BLUE BIRD ALL AMERICAN (2007) — STRUCTURE:BODY Mar 31, 2014
Incident date: Sep 2, 2013
TL* THE CONTACT OWNS A 2007 BLUEBIRD ALL AMERICAN BUS. THE CONTACT STATED THAT THE SEAT STRUCTURE WAS UNRAVELING ON MULTIPLE SEATS. THE STRUCTURE AND FRAMEWORK WAS SOUND BUT THE METAL FRAMING WAS FRACTURED AND THE REAR SIDE OF THE SEATS HAD COLLAPSED. THE SEATING FOAM PADDING WAS NOT SAFELY SECURED DUE TO THE METAL FRAMING STRUCTURE WHICH WAS NOT SECURED. THE BUS WAS NOT TAKEN TO AN AUTHORIZED DEA... Read more
BLUE BIRD VISION (2013) — STRUCTURE:BODY Mar 6, 2014
Incident date: Oct 1, 2013
CRACKS IN STRUCTURE BEAM UNDER DASH ALSO CAUSING THE BODY OUTER SKIN TO CRACK ON A 2013 BLUE BIRD VISION
BLUE BIRD VISION (2013) — STRUCTURE Nov 6, 2013
Incident date: Nov 4, 2013
2012 & 2013 BLUE BIRD VISION. CONSUMER WRITES IN REGARDS TO SCHOOL BUSES STRUCTURAL FAILURE. *SMD THE CONSUMER ENCLOSED PICTURES OF METAL CRACKING UNDER THE DASH SUPPORT AND CRACKING OF THE OUTER BODY.
BLUE BIRD A3RE (2003) — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Apr 19, 2013
Incident date: Mar 28, 2013
DURING SPOT INSPECTION BY THE STATE HIGHWAY PATROL, AN APPROXIMATELY 2" LONG HORIZONTAL LINE OF RUST WAS DISCOVERED NEAR THE DRIVER-SIDE SHOCK MOUNT IN THE MIDDLE OF THE FRAME RAIL. IT WAS DETERMINED THIS WAS A HAIRLINE CRACK. INSPECTORS MENTIONED THIS HAS HAPPENED TO OTHER BLUE BIRD SCHOOL BUSES IN NW OHIO. AFTER CALLING OTHER SCHOOLS, IT WAS DISCOVERED THAT SOME NEARBY HAD EXPERIENCED THIS ON AL... Read more
BLUE BIRD A3RE (2003) — SUSPENSION Apr 19, 2013
Incident date: Mar 28, 2013
DURING SPOT INSPECTION BY THE STATE HIGHWAY PATROL, AN APPROXIMATELY 2" LONG HORIZONTAL LINE OF RUST WAS DISCOVERED NEAR THE DRIVER-SIDE SHOCK MOUNT IN THE MIDDLE OF THE FRAME RAIL. IT WAS DETERMINED THIS WAS A HAIRLINE CRACK. INSPECTORS MENTIONED THIS HAS HAPPENED TO OTHER BLUE BIRD SCHOOL BUSES IN NW OHIO. AFTER CALLING OTHER SCHOOLS, IT WAS DISCOVERED THAT SOME NEARBY HAD EXPERIENCED THIS ON AL... Read more
BLUE BIRD A3RE (2002) — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Apr 19, 2013
Incident date: Jul 23, 2012
DURING ANNUAL INSPECTION BY THE STATE HIGHWAY PATROL, AN APPROXIMATELY 2" LONG HORIZONTAL LINE OF RUST WAS DISCOVERED NEAR THE DRIVER-SIDE SHOCK MOUNT IN THE MIDDLE OF THE FRAME RAIL. IT WAS DETERMINED THIS WAS A HAIRLINE CRACK. INSPECTORS MENTIONED THIS HAS HAPPENED TO OTHER BLUE BIRD SCHOOL BUSES IN NW OHIO. AFTER CALLING OTHER SCHOOLS, IT WAS DISCOVERED THAT SOME NEARBY HAD EXPERIENCED THIS O... Read more
BLUE BIRD A3RE (2002) — SUSPENSION Apr 19, 2013
Incident date: Jul 23, 2012
DURING ANNUAL INSPECTION BY THE STATE HIGHWAY PATROL, AN APPROXIMATELY 2" LONG HORIZONTAL LINE OF RUST WAS DISCOVERED NEAR THE DRIVER-SIDE SHOCK MOUNT IN THE MIDDLE OF THE FRAME RAIL. IT WAS DETERMINED THIS WAS A HAIRLINE CRACK. INSPECTORS MENTIONED THIS HAS HAPPENED TO OTHER BLUE BIRD SCHOOL BUSES IN NW OHIO. AFTER CALLING OTHER SCHOOLS, IT WAS DISCOVERED THAT SOME NEARBY HAD EXPERIENCED THIS O... Read more
BLUE BIRD ALL AMERICAN (2009) — ENGINE AND ENGINE COOLING:ENGINE:DIESEL Nov 20, 2012
Incident date: Nov 1, 2012
2009 BLUEBIRD ALL AMERICAN RE BUS. CONSUMER WRITES IN REGARDS TO ENGINE PROBLEMS. *SMD THE CONSUMER STATED SIX BUSES WERE EQUIPPED WITH THE CATERPILLAR C-7 ENGINE AND ACERT TECHNOLOGY. THE TECHNOLOGY WAS USED TO MAKE THE ENGINES COMPLY WITH THE EMISSION STANDARDS. HOWEVER, WHENEVER THE SYSTEM HAD A PROBLEM, THERE WAS REDUCED POWER FROM THE ENGINE, WHICH HAPPENED AT ANY GIVEN TIME. OVER THE PAST ... Read more
BLUE BIRD GMCV (2004) — SERVICE BRAKES Jul 14, 2012
Incident date: Jul 3, 2012
TRUCK HAS ONLY 57,000 MILES & BRAKE LINES LOOK AS THO THEY ARE READY TO BREAK BECAUSE OF EXCESSIVE RUST. I PULL HORSE TRAILERS &BRAKE AM CONCERNED ABOUT BRAKE SAFETY. AFTER READING ABOUT ALL THE COMPLAINTS ABOUT THE BRAKE LINES, WHAT SHOULD I DO? BRAKE PEDAL WENT RIGHT TO FLOOR. ALMOST CRASHED! *TR
BLUE BIRD BLUE BIRD (9999) — SERVICE BRAKES, AIR Apr 11, 2012
Incident date: Apr 2, 2012
2004 BLUEBIRD CHASSIS WITH A 2007 CAT ENGINE, MOTOR COACH BUS. CONSUMER WOULD LIKE TO KNOW THE OPINION OF NHTSA AND OR THE REGULATION (S) PERTAINING TO THESE ISSUES *TGW THE CONSUMER STATED THE FOUR WAY HAZARD LIGHTS SHOULD NOT BE CONNECTED TO THE KEY. WHEN THE FOUR WAY HAZARD LIGHTS WERE TURNED ON, THE KEY COULD BE SHUT OFF AND TAKEN OUT OF THE IGNITION WHILE THE BUS CONTINUED TO RUN. THE CONSUM... Read more
BLUE BIRD BLUE BIRD (9999) — SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM Apr 11, 2012
Incident date: Apr 2, 2012
2004 BLUEBIRD CHASSIS WITH A 2007 CAT ENGINE, MOTOR COACH BUS. CONSUMER WOULD LIKE TO KNOW THE OPINION OF NHTSA AND OR THE REGULATION (S) PERTAINING TO THESE ISSUES *TGW THE CONSUMER STATED THE FOUR WAY HAZARD LIGHTS SHOULD NOT BE CONNECTED TO THE KEY. WHEN THE FOUR WAY HAZARD LIGHTS WERE TURNED ON, THE KEY COULD BE SHUT OFF AND TAKEN OUT OF THE IGNITION WHILE THE BUS CONTINUED TO RUN. THE CONSUM... Read more
BLUE BIRD BLUE BIRD (9999) — STRUCTURE Apr 11, 2012
Incident date: Apr 2, 2012
2004 BLUEBIRD CHASSIS WITH A 2007 CAT ENGINE, MOTOR COACH BUS. CONSUMER WOULD LIKE TO KNOW THE OPINION OF NHTSA AND OR THE REGULATION (S) PERTAINING TO THESE ISSUES *TGW THE CONSUMER STATED THE FOUR WAY HAZARD LIGHTS SHOULD NOT BE CONNECTED TO THE KEY. WHEN THE FOUR WAY HAZARD LIGHTS WERE TURNED ON, THE KEY COULD BE SHUT OFF AND TAKEN OUT OF THE IGNITION WHILE THE BUS CONTINUED TO RUN. THE CONSUM... Read more
BLUE BIRD BLUE BIRD (9999) — STRUCTURE:BODY:DOOR Apr 11, 2012
Incident date: Apr 2, 2012
2004 BLUEBIRD CHASSIS WITH A 2007 CAT ENGINE, MOTOR COACH BUS. CONSUMER WOULD LIKE TO KNOW THE OPINION OF NHTSA AND OR THE REGULATION (S) PERTAINING TO THESE ISSUES *TGW THE CONSUMER STATED THE FOUR WAY HAZARD LIGHTS SHOULD NOT BE CONNECTED TO THE KEY. WHEN THE FOUR WAY HAZARD LIGHTS WERE TURNED ON, THE KEY COULD BE SHUT OFF AND TAKEN OUT OF THE IGNITION WHILE THE BUS CONTINUED TO RUN. THE CONSUM... Read more
BLUE BIRD BLUE BIRD (9999) — INTERIOR LIGHTING Apr 11, 2012
Incident date: Apr 2, 2012
2004 BLUEBIRD CHASSIS WITH A 2007 CAT ENGINE, MOTOR COACH BUS. CONSUMER WOULD LIKE TO KNOW THE OPINION OF NHTSA AND OR THE REGULATION (S) PERTAINING TO THESE ISSUES *TGW THE CONSUMER STATED THE FOUR WAY HAZARD LIGHTS SHOULD NOT BE CONNECTED TO THE KEY. WHEN THE FOUR WAY HAZARD LIGHTS WERE TURNED ON, THE KEY COULD BE SHUT OFF AND TAKEN OUT OF THE IGNITION WHILE THE BUS CONTINUED TO RUN. THE CONSUM... Read more
BLUE BIRD BLUE BIRD (9999) — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Apr 11, 2012
Incident date: Apr 2, 2012
2004 BLUEBIRD CHASSIS WITH A 2007 CAT ENGINE, MOTOR COACH BUS. CONSUMER WOULD LIKE TO KNOW THE OPINION OF NHTSA AND OR THE REGULATION (S) PERTAINING TO THESE ISSUES *TGW THE CONSUMER STATED THE FOUR WAY HAZARD LIGHTS SHOULD NOT BE CONNECTED TO THE KEY. WHEN THE FOUR WAY HAZARD LIGHTS WERE TURNED ON, THE KEY COULD BE SHUT OFF AND TAKEN OUT OF THE IGNITION WHILE THE BUS CONTINUED TO RUN. THE CONSUM... Read more
BLUE BIRD VISION (2005) — ENGINE AND ENGINE COOLING:COOLING SYSTEM Mar 8, 2012
Incident date: Aug 22, 2011
VOQ ENTERED BY MHDVD ON 8/22/2011 THE DRIVER NOTICED SMOKE COMING FROM THE STEERING COLUMN AREA OF THE DASH OF THE SCHOOL BUS WHICH RAPIDLY DEVELOPED AND ENGULFED THE LEFT SIDE OF THE ENGINE COMPARTMENT. CAUSE OF FIRE WAS UNDETERMINED AFTER INSPECTION. ELECTIRCAL HEATING WAS NOTED AT THE SOLENOID BUT DID NOT APPEAR TO BE SUFFICIENT TO ACT AS AN IGNITION SOURCE AND LACK OF FUEL IN THE AREA D... Read more
Fire
BLUE BIRD VISION (2009) — ENGINE AND ENGINE COOLING:ENGINE:DIESEL Jan 27, 2012
Incident date: Dec 22, 2010
OF THE SIX THEY OPERATE ALL HAVE FAILED, WITH AN AVERAGE MILEAGE OF 29,000 AND 500 DAYS IN SERVICE FOR THE FIRST FAILURE. SECOND FAILURES HAVE OCCURRED ON TWO OF THE BUSES: BOTH AT ABOUT 300 DAYS AND 19,000 MILES SINCE THE PREVIOUS FAILURE. WHEN THE HOSE FAILS IT IS A MAJOR LEAK AND THE VEHICLES HAVE HAD TO BE TOWED. ALL PARTS HAVE BEEN RETURNED UNDER WARRANTY, SO CURRENTLY THERE ARE NO PARTS FOR ... Read more
BLUE BIRD MINI BIRD (2004) — VEHICLE SPEED CONTROL Sep 29, 2011
Incident date: Sep 23, 2011
DRIVER WAS PULLING INTO A BUS LOADING ZONE WHEN THE BUS SUDDENLY ACCELERATED AND REAR ENDED A STOPPED SCHOOL BUS IN FRONT OF IT. THE PARKED BUS WAS FULL SIZE SCHOOL BUS, OUR BUS WAS A MINIBUS BUILT ON A GM CHASSIS. *TT
Crash
BLUE BIRD BLUE BIRD (9999) — STRUCTURE:BODY Aug 2, 2011
Incident date: Jul 12, 2011
WITHIN THE FLEET OF 27 PUBLIC TRANSIT BUSES ALL UNITS ARE SHOWING SIGNS OF FRAME CRACKS WHERE THE STEERING GEAR BOX MOUNTS TO THE FRAME. FRAME IS ALSO CRACKING (SEPARATING) AT TOP OF INNER STRUCTURE WHERE FRONT AIRBAGS ARE MOUNTED. VERY HIGH RISK SITUATION WHEN TRANSPORTING PUBLIC PASSENGERS.
BLUE BIRD BLUE BIRD (9999) — AIR BAGS Aug 2, 2011
Incident date: Jul 12, 2011
WITHIN THE FLEET OF 27 PUBLIC TRANSIT BUSES ALL UNITS ARE SHOWING SIGNS OF FRAME CRACKS WHERE THE STEERING GEAR BOX MOUNTS TO THE FRAME. FRAME IS ALSO CRACKING (SEPARATING) AT TOP OF INNER STRUCTURE WHERE FRONT AIRBAGS ARE MOUNTED. VERY HIGH RISK SITUATION WHEN TRANSPORTING PUBLIC PASSENGERS.
BLUE BIRD BLUE BIRD (9999) — STEERING Aug 2, 2011
Incident date: Jul 12, 2011
WITHIN THE FLEET OF 27 PUBLIC TRANSIT BUSES ALL UNITS ARE SHOWING SIGNS OF FRAME CRACKS WHERE THE STEERING GEAR BOX MOUNTS TO THE FRAME. FRAME IS ALSO CRACKING (SEPARATING) AT TOP OF INNER STRUCTURE WHERE FRONT AIRBAGS ARE MOUNTED. VERY HIGH RISK SITUATION WHEN TRANSPORTING PUBLIC PASSENGERS.
BLUE BIRD L4RE (2004) — STRUCTURE:FRAME AND MEMBERS Jul 21, 2011
Incident date: Jun 28, 2011
ON OUR 2004 AND 2005 L4RE BLUEBIRD BUSES WHERE THE STEERING GEAR MOUNTS TO THE FRAME THE FRAME IS CRACKING AROUND THE BOLT HOLES. WE HAVE A FLEET OF 8 AND WE HAVE FOUND 4 WITH CRACKS. *KB
BLUE BIRD WANDERLODGE (1995) — STEERING Jun 3, 2011
Incident date: May 3, 2011
1995 BLUEBIRD WANDERLODGE STEERING GEAR BOX BLEW OUT WHILE GOING OVER 60 MILES PER HOUR. *TR
Previous 1 2 3 4 5 ... 9 10 Next