Showing 64 complaints for BENTLEY
Incident date: Dec 21, 2025
Pulled into a parking space, put the car into park and tried to shut the car off. The warning system said I needed to shift to park. I was in park but could not shut the car off because the car thought I wasnt in park. Took 15 minutes of shifting from park to all gears and shaking the gear shifter before it finally let me shut the vehicle off. This is now the second time this has happened and
... ive had to have the same thing repaired. They are replacing the whole shifter assembly. Error reads SHIFT TO PARK. This is happening every few years now and at almost 1000 dollars to repair and only lasting a year or so, this is ridiculous.Read more
Incident date: Dec 21, 2025
Stalled at Traffic lights when stopped and finally told engine coolant leak at 89K miles.
Incident date: Dec 21, 2025
I am reporting a driver distraction safety issue involving the infotainment system in my 2024 GMC Canyon. The vehicle displays a mandatory “Focus your attention on driving” warning every time the vehicle is started, requiring user acknowledgment. When using the built-in Google Maps navigation without subscribing to GM’s paid Connected Services plan (while tethering to a personal cellphone
... hotspot instead), the system displays a modal warning stating that a connected services subscription is required. This warning appears whenever cellular connectivity is briefly interrupted, even for a few seconds (such as when driving through a known cellular dead spot). The warning overlays the navigation screen and requires the driver to manually press a “Dismiss” button to continue, even while the vehicle is in motion, requiring the driver to take their eyes off the road to focus on pressing the dismiss button. This behavior creates a safety contradiction: The system warns drivers to focus on driving, then forces manual interaction with the touchscreen during active driving. The interruption is triggered by transient network conditions, not driver action. The behavior does not occur if the driver pays for GM’s subscription service, indicating it is a business-rule enforcement rather than a technical or safety requirement. The repeated appearance of this warning during normal driving conditions constitutes an unnecessary and avoidable distraction. It diverts attention from the road and navigation, increasing risk rather than reducing it. I believe this design violates established human-factors safety principles by introducing nonessential driver interaction during vehicle operation and should be reviewed as a potential safety defect related to driver distraction. We just got home from a trip to West Texas and had to press the dismiss button no less than 100 times while driving through areas with marginal/intermittent cell service. It's a huge driver distraction.Read more
Incident date: Dec 2, 2025
Transmission issues since 85k miles, park to shift sensor error since owned, rear ideoendent suspension bolts were stripped needed alignment. Car has not performed since ownership.
Incident date: Dec 9, 2025
2016 Honda CR-V’s smart locking system failed. The smart locking system caused the car battery to drain if it wasn’t driven within 24 hours. After numerous car battery replacements, a Honda auto repair replaced the door handle and repaired the smart locking system. If $639 was not paid for the needed repair, the car battery would drain and therefore the car would not function. After reaching o
... ut to Honda for a reimbursement, they declined. This is frustrating because I have researched online and several others have experienced this issue with their Honda CR-V. The issue simply happened one day and was not caused by a vehicle accident.Read more
Incident date: Dec 9, 2025
My 2020 jeep wrangler just had its center instrument cluster go dark. This seems to be a known issue, and I believe there is a recall for 2024 models. The recall needs to be expanded as far back as the issue is being reported. This is dangerous situation with not being able to see the gas gauge, milage and additional critical information. To make matters even more unmanageable because the jeep n
... eeds to have the exact mileage known before replacing the instrument cluster the recommendation is to drop your car off at the dealer and not drive it until the part is replaced. Because this is such a large issue the current lead-time is 5 months to get a replacement part in. No one should be expected to leave their jeep at a dealership for 5 months. Our jeep dealer actually recommended getting an after-market replacement. I am reporting this to add my voice to many others who have experienced this same issue. I am also sure this is probably way under reported. Anything you can do to extend this recall back to at least 2020 would be greatly appreciatedRead more
Incident date: Dec 9, 2025
The vehicle does not predictably respond to throttle inputs (if it responds at all), when you come off the brake pedal it will begin rolling at "idle" speed as normal but when you begin to increase throttle input NOTHING will happen for several very important seconds as you roll into an intersection or need the vehicle to accelerate to maneuver. This had happened multiple times before scheduling
... service appointments. The day BEFORE my appointment while trying to make a right hand turn from EB 13st St in Lemont IL to SB Bell Rd, i had stopped for the red light, verified clearance to make the turn, and began my maneuver. Once I came off the brake pedal the vehicle began to roll into the intersection but as I began to turn the vehicle and try to accelerate though the turn it did not respond WHATSOEVER. I desperately tried to roll my vehicle into the ditch to make space the incoming vehicles to minimize danger, but had no power to do so and was violently T-boned. The vehicle was brought to the dealer for their analysis, the service manager initially claimed "I know exactly what it is" and continued to ask questions that prompted previous knowledge of this issue including what speeds and conditions it will occur at.. two weeks later the vehicle is "ready" and the manager claims the "eprom" had 2 pages of codes in it and that "got rid of the hesitation" I take him for a test drive with me and was able to recreate the issue a few times at which point he said "i understand your frustration with the truck but its a GOOD TRUCK" I drove the truck a few days and continued to experience dangerous and unpredictable delays in throttle response, one of which almost caused me to be rear-ended by a semi while merging from IL-rt83 onto I-55 nb The vehicle has been left behind on a family road trip as it is not safe enough for my family. In hind sight I wish I had the opportunity to submit it to NHTSA for examination after the crash rather than than Toyota. PLEASE DO SOMeTHINGRead more
Crash
Incident date: Dec 9, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? -I have received a "Check Brake Light" warning several times now, even after replacing the bulbs. I have replaced them twice now in the past 6 months and the issue persists. I believe it to be a faulty sensor or something similar. Yes, it is available to inspect upon request. How was your safety or
... the safety of others put at risk? I do not know if my brake light is functioning properly as this warning indicator comes on intermittently even though the light has been replaced and even when it seems there is nothing wrong with the light. It is very stressful. Has the problem been reproduced or confirmed by a dealer or independent service center? I took my car to the dealership in November 2025 and they couldn't find any issue. The indicator light did not come on at the dealership but came on again later in the week. They even replaced both brake lights hoping that would help. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The dealership service center Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No other symptoms.Read more
Incident date: Dec 9, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? -I have received a "Check Brake Light" warning several times now, even after replacing the bulbs. I have replaced them twice now in the past 6 months and the issue persists. I believe it to be a faulty sensor or something similar. Yes, it is available to inspect upon request. How was your safety or
... the safety of others put at risk? I do not know if my brake light is functioning properly as this warning indicator comes on intermittently even though the light has been replaced and even when it seems there is nothing wrong with the light. It is very stressful. Has the problem been reproduced or confirmed by a dealer or independent service center? I took my car to the dealership in November 2025 and they couldn't find any issue. The indicator light did not come on at the dealership but came on again later in the week. They even replaced both brake lights hoping that would help. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The dealership service center Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No other symptoms.Read more
Incident date: Aug 15, 2025
Last fall while traveling north from Phoenix on [XXX] when I reached our campground in Cottonwood, AZ I got out and started to my set up to camp and noticed the engine grill was detached and tucked up against the radiator. It was held on by 2 brackets. All the others were broken as the epoxy failed. I know there is a recall from Winnebago currently for the engine hood brackets. I assume the same
... epoxy was used on that. They are repairing at no charge. There is nothing about the grill.The recall is NHSTA24V-826 Winnebago 197. Is there anyone else had the grill disconnect from its brackets or a potential recall coming on that? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Mar 5, 2024
The contact owns a 2012 Ford Fusion. The contact stated while driving at an undisclosed speed and pulling into the driveway, the contact became aware of a failure with the steering wheel. The contact stated that the sterling wheel seized and became difficult to turn. There was no warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer wa
... s not made aware of the failure. The failure mileage was approximately 180,000.Read more
Incident date: Mar 5, 2024
The contact owns a 2011 Mercedes-Benz C300. The contact stated while driving approximately 40 MPH, the messages to check the rear taillights and rear turn signals were displayed. The contact drove the vehicle to a local dealer who diagnosed the vehicle and determined that the rear taillight bulbs and connectors needed to be replaced. The vehicle was not repaired. The contact informed the dealer th
... at the vehicle had been previously repaired under NHTSA Campaign Number: 14V177000 (Exterior Lighting). The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 85,000.Read more
Incident date: Dec 4, 2023
This Subaru model and most other models I have researched is having connections issues with the infotainment systems, connecting and keeping a connection with Android auto and apple. It's not like just a small annoyance, this is causing me big issues when it does connect to Android auto then it is intermittent causing the driver to take their attention off of the road to unplug replug in the phone
... then stopping and turning off the car/ restarting phone to try fixing this issue, this have become very distracting iv almost been in multiple accidents trying to get my cars systems to work properly. This is something I have took to the dealership they assured me there was an update coming and told me they would not service my vehicle for this issue, even tho it's still under manufacturers warranty, it has now been 6 months and still no update or fix for the problem that is a serious distraction, some people might say no big deal drive without it, but when u are counting on directions and your map to work then it continues to jump on and off the completely tanks this is a big issue they are ignoring!Read more
Incident date: Dec 4, 2023
GPS / Navigation system failure while vehicle was in use. System failure resulted in faulty position location on the moving map. When checked against the "HOME" location...the position error was 13 miles to the SouthEast. This failure is accompanied by erroneous Compass indication and a loss of Radio audio.
Incident date: Dec 4, 2023
My engine light came on my vehicle and the dealership says it’s a catalytic converter problem and I need a new one. That part apparently is recalled on other vehicles but not on mine for the year 2017. But other vehicles are having issues with that part as well and the dealership says the manufacturer should pay for it since it’s recalled but the manufacturer told me no due to not being in a c
... ertain year. I have kids and need my car.Read more
Incident date: Apr 10, 2023
Vehicle failed inspection, AIR BAG LIGHT ON. Driver seat wire harness open left thorax squib must replace entire harness, air bag circuits cannot be repaired due to high resistance splicing causes. Part on Back order until August 2023!! Car cannot be repaired and is out of service, unable to drive, illegal to drive, I have a $20,000 car loan, Thrifty Car Sales of Westfield, [XXX], violated Massach
... usetts Lemon Law and refused the car while under the 60 day, 2500 mile Used Car Warranty. Exhaust Leak, Muffler clamp rusted through, not holding pipes together. Driver Front Marker Light Bulb open circuit, bulb needs to be replaced. Air Bag light noted to be out by Firestone on February 25th, 2023. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).Read more
Incident date: Nov 14, 2022
The car used up to 4 quarts of oil per week with just driving when necessary. It burned oil and blew it out under the hood.
Incident date: Nov 28, 2022
climate control intermittently operable. only works half the time. can't regulate the fan control as the touch screen control systems fails to work
Incident date: Nov 28, 2022
climate control intermittently operable. only works half the time. can't regulate the fan control as the touch screen control systems fails to work
Incident date: Aug 19, 2022
2004-2005 Bentley GT models have been designed with plastic vacuum lines that runs over the transmission that feeds runs also in the inside bay and up to the intake manifold that over time and excessive heat do crack which requires a drive train, engine and transmission out to remedy the situation. In event if the vacuum lines over the transmission suffers a major failure while driving it will res
... ult in the vehicle stalling immediately which can result in causing immediate harm to drivers and dependant on the situation grave harm or death can result. Many owners have decided to remedy issue before it gets to the point of catastrophic failure as symptoms such as misfires, cel light and other issues. Bentley motors have ignored this issue for years and a thorough investigation needs to be conducted to hold bentley motors accountable. Bentley has made changes to design in recent times but any independent Bentley specialists would support what I am stating.Read more
Incident date: Aug 2, 2022
The contact owns a 2017 Bentley Bentayga. The contact stated that while driving at an undisclosed speed, there was an abnormally strong fuel odor detected. The vehicle was taken to the dealer where it was diagnosed that the fuel line was fractured and the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approxima
... tely 35,500.Read more
Incident date: Mar 4, 2022
The contact owns a 2005 Bentley Arnage. The contact stated while driving at an unknown speed, the vehicle was out of alignment. The contact took the vehicle to an independent mechanic and was informed that the front suspension lower ball joint needed to be replaced. The vehicle was not repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign
... Number: 05V546000 (Suspension) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 28,000. The consumer stated the mgr. at Bentley-Dallas informed him ,"they had no recalls and nothing we can do for you at this time".Read more
Incident date: Feb 16, 2022
The front seats in this vehicle, when moved to allow back seat access, do not return to the original position. They move totally backward, trapping the person sitting in the back. My friend had to remove her shoes and actually pull her legs out using her hands and arms. Had there been an accident or a fire, this person would be killed before she could escape. I know it has been recalled and I
... took it to the dealer for the service. Dimmit automotive Service Department had the car for 24 hours and the seat is not fixed. This is a dangerous recall. How can I get Dimmit Automotive in Pinellas Park, Florida, to actually do this repair? Please, I have grandchildren who love to ride in the back. Help before someone is in danger.Read more
Incident date: Jul 1, 2021
The contact owns a 2021 Bentley Continental GT. The contact stated that an occupant was trapped in the rear seat of the vehicle. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 21V550000 (Seats) however, the VIN was not included. The manufacturer was not contacted. The failure mileage was appro
... ximately 5,000.Read more
Incident date: Feb 13, 2018
The contact stated that she was a standing outside of a 2017 Bentley Bentayga while guiding a driver to park the vehicle in a residential garage when the anti-collision and anti-pedestrian feature failed. The contact stated that she was providing information from the electronic data recorder. The contact stated that the information provided was that the vehicle was traveling at 11 mph, when the ac
... celerator pedal was depressed several times, the vehicle accelerated crashing into the contact and the garage wall. The contact stated that the air bags did not deploy. A police report was not filed. The contact sustained two fractured wrists and a spinal injury that required medical attention. The vehicle was not drivable and was towed to an independent mechanic where the vehicle was not diagnosed or repaired. The dealer nor the manufacturer had been informed of the failure. The failure mileage was 4,000.Read more
Crash
1 injured
Incident date: Feb 13, 2018
The contact stated that she was a standing outside of a 2017 Bentley Bentayga while guiding a driver to park the vehicle in a residential garage when the anti-collision and anti-pedestrian feature failed. The contact stated that she was providing information from the electronic data recorder. The contact stated that the information provided was that the vehicle was traveling at 11 mph, when the ac
... celerator pedal was depressed several times, the vehicle accelerated crashing into the contact and the garage wall. The contact stated that the air bags did not deploy. A police report was not filed. The contact sustained two fractured wrists and a spinal injury that required medical attention. The vehicle was not drivable and was towed to an independent mechanic where the vehicle was not diagnosed or repaired. The dealer nor the manufacturer had been informed of the failure. The failure mileage was 4,000.Read more
Crash
1 injured
Incident date: Feb 13, 2018
The contact stated that she was a standing outside of a 2017 Bentley Bentayga while guiding a driver to park the vehicle in a residential garage when the anti-collision and anti-pedestrian feature failed. The contact stated that she was providing information from the electronic data recorder. The contact stated that the information provided was that the vehicle was traveling at 11 mph, when the ac
... celerator pedal was depressed several times, the vehicle accelerated crashing into the contact and the garage wall. The contact stated that the air bags did not deploy. A police report was not filed. The contact sustained two fractured wrists and a spinal injury that required medical attention. The vehicle was not drivable and was towed to an independent mechanic where the vehicle was not diagnosed or repaired. The dealer nor the manufacturer had been informed of the failure. The failure mileage was 4,000.Read more
Crash
1 injured
Incident date: Nov 8, 2019
TOOLS PROVIDED BY THE MANUFACTURER CANNOT BE USED ON WHEEL NUTS ON THE WHEEL DUE TO INCORRECT SIZES, THE REAR TIRE OF THE CAR WENT FLAT ON THE HIGHWAY AT 10:50 PM AND TRY TO INSTALL SPARE TIRE ON THE SIDE OF STREET BUT THE TOOLS PROVIDED FROM THE FACTORY AS AN EMERGENCY TOOLS DID NOT FIT TO UNINSTALL THE FLAT TIRE AND REINSTALL THE SPARE.
Incident date: Oct 9, 2019
1993 BENTLEY CONTINENTAL R. CONSUMER WRITES WITH INQUIRES REGARDING FUEL SYSTEM SAFETY RECALL NOTICE. *AS THE CONSUMER STATED THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS DESCRIBED IN THE RECALL. *JS
Incident date: Dec 8, 2018
FAULTS WAS ERASE JUST BEFORE I GOT THE VEHICLE AT SOME POINT BY WHO I DON'T KNOW,AND ON THE WAY HOME A 90 MILE TRIP ENGINE LIGHTS COME ON AND OTHER LIGHTS ALSO, I HAD IT CHECKED OUT AND THERE WAS 28 FAULTS IN THE SYSTEM, ERASE THE SYSTEM AND WENT BACK TO THE DEALER TO HAVE IT LOOK AT, LIGHTS NEVER WENT OFF AS OF TODAY,
Incident date: Dec 8, 2018
FAULTS WAS ERASE JUST BEFORE I GOT THE VEHICLE AT SOME POINT BY WHO I DON'T KNOW,AND ON THE WAY HOME A 90 MILE TRIP ENGINE LIGHTS COME ON AND OTHER LIGHTS ALSO, I HAD IT CHECKED OUT AND THERE WAS 28 FAULTS IN THE SYSTEM, ERASE THE SYSTEM AND WENT BACK TO THE DEALER TO HAVE IT LOOK AT, LIGHTS NEVER WENT OFF AS OF TODAY,
Incident date: Dec 8, 2018
FAULTS WAS ERASE JUST BEFORE I GOT THE VEHICLE AT SOME POINT BY WHO I DON'T KNOW,AND ON THE WAY HOME A 90 MILE TRIP ENGINE LIGHTS COME ON AND OTHER LIGHTS ALSO, I HAD IT CHECKED OUT AND THERE WAS 28 FAULTS IN THE SYSTEM, ERASE THE SYSTEM AND WENT BACK TO THE DEALER TO HAVE IT LOOK AT, LIGHTS NEVER WENT OFF AS OF TODAY,
Incident date: Dec 8, 2018
I JUST GOT THIS VEHICLE 12-8-18M ON THE WAY HOME CHECK YELLOW ENGINE LIGHT COME ON,WE LOOKED AT THE SYSTEM AND SEEN 28 FAULTS WE ERASE THEM TO SEE IT THEY COME BACK, LIGHTS STILL ON , I ALSO ASK THE DEALER ABOUT ALL THE SAFETY RECALLS ON THIS VEHICLE, AND HE CALL BENTLEY AND THEY TOLD HIM THERE WAS NO RECALLS ON THIS VEHICLE AT ALL, BUT IN THE REPORT ON THIS SITE I SEE THERE IS SAFETY RECALLS O
... N THE 2007 BCFS,Read more
Incident date: Dec 8, 2018
I JUST GOT THIS VEHICLE 12-8-18M ON THE WAY HOME CHECK YELLOW ENGINE LIGHT COME ON,WE LOOKED AT THE SYSTEM AND SEEN 28 FAULTS WE ERASE THEM TO SEE IT THEY COME BACK, LIGHTS STILL ON , I ALSO ASK THE DEALER ABOUT ALL THE SAFETY RECALLS ON THIS VEHICLE, AND HE CALL BENTLEY AND THEY TOLD HIM THERE WAS NO RECALLS ON THIS VEHICLE AT ALL, BUT IN THE REPORT ON THIS SITE I SEE THERE IS SAFETY RECALLS O
... N THE 2007 BCFS,Read more
Incident date: Dec 8, 2018
I JUST GOT THIS VEHICLE 12-8-18M ON THE WAY HOME CHECK YELLOW ENGINE LIGHT COME ON,WE LOOKED AT THE SYSTEM AND SEEN 28 FAULTS WE ERASE THEM TO SEE IT THEY COME BACK, LIGHTS STILL ON , I ALSO ASK THE DEALER ABOUT ALL THE SAFETY RECALLS ON THIS VEHICLE, AND HE CALL BENTLEY AND THEY TOLD HIM THERE WAS NO RECALLS ON THIS VEHICLE AT ALL, BUT IN THE REPORT ON THIS SITE I SEE THERE IS SAFETY RECALLS O
... N THE 2007 BCFS,Read more
Incident date: Apr 2, 2018
TL* THE CONTACT OWNS A 2015 BENTLEY CONTINENTAL GT. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED UNDER THE ASSUMPTION THAT IT WAS EQUIPPED WITH ALL SEASON TIRES; HOWEVER, THE VEHICLE WAS EQUIPPED WITH SUMMER TIRES. THE CONTACT STATED THAT HE EXPERIENCED DIFFICULTY MANEUVERING THE VEHICLE WHILE DRIVING IN SNOW. ALSO, WHILE DRIVING 8 MPH OUT OF THE DRIVEWAY, THE VEHICLE SPUN AROUND AND CRASHED
... INTO A CURB EXTREMELY HARD. THE AIR BAGS DID NOT DEPLOY UPON IMPACT OF THE CRASH. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO BENTLEY EDISON (808 US-1, EDISON, NJ 08817, (732) 395-2900) WHERE IT WAS DIAGNOSED WITH $25,000 WORTH OF DAMAGE. THE CONTACT WAS INFORMED THAT THE CRASH WAS DUE TO THE VEHICLE BEING EQUIPPED WITH SUMMER TIRES. THE CONTACT ALSO MENTIONED THAT THE CRUISE CONTROL FAILED TO FUNCTION AFTER THE DIAGNOSTIC TEST. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND ADVISED THE CONTACT TO SPEAK TO THE DEALER. THE FAILURE MILEAGE WAS 5,000.Read more
Crash
Incident date: Apr 2, 2018
TL* THE CONTACT OWNS A 2015 BENTLEY CONTINENTAL GT. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED UNDER THE ASSUMPTION THAT IT WAS EQUIPPED WITH ALL SEASON TIRES; HOWEVER, THE VEHICLE WAS EQUIPPED WITH SUMMER TIRES. THE CONTACT STATED THAT HE EXPERIENCED DIFFICULTY MANEUVERING THE VEHICLE WHILE DRIVING IN SNOW. ALSO, WHILE DRIVING 8 MPH OUT OF THE DRIVEWAY, THE VEHICLE SPUN AROUND AND CRASHED
... INTO A CURB EXTREMELY HARD. THE AIR BAGS DID NOT DEPLOY UPON IMPACT OF THE CRASH. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO BENTLEY EDISON (808 US-1, EDISON, NJ 08817, (732) 395-2900) WHERE IT WAS DIAGNOSED WITH $25,000 WORTH OF DAMAGE. THE CONTACT WAS INFORMED THAT THE CRASH WAS DUE TO THE VEHICLE BEING EQUIPPED WITH SUMMER TIRES. THE CONTACT ALSO MENTIONED THAT THE CRUISE CONTROL FAILED TO FUNCTION AFTER THE DIAGNOSTIC TEST. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND ADVISED THE CONTACT TO SPEAK TO THE DEALER. THE FAILURE MILEAGE WAS 5,000.Read more
Crash
Incident date: Apr 18, 2018
I HAVE OWNED 4 OF THESE BENTLEY FLYING SPURS (2006-2010) AND ALL OF THEM HAVE FOGGY WINDOWS IN THE QUARTER PANAL WINDOWS (THE SMALLER WINDOWS BEHIND THE PASSENGER DOOR WINDOWS. THEY HAVE A FOG AROUND THEM AND I CANNOT SEE OUT OF THEM AND IT IS A SAFETY HAZARD AND CONCERN. WHY HAS BENTLEY NEVER FIXED THIS ISSUE AND INSTALLED SUCH CHEAP GLASS? YOU CANNOT FIX THIS WITHOUT TAKING OUT THE GLASS AND
... REPLACING IT. I CANNOT SEE OUT OF MINE AND ENDED UP SIDE SWIPING THE CAR COMING UP ON THE SIDE OF ME. IT IS EXTREMELY UNFAIR AND DANGEROUS AND PUT MY CHILD'S LIFE IN DANGER.Read more
Crash
Incident date: Apr 3, 2018
COMPLETE BRAKE FAILURE WHILE DRIVING
Incident date: Dec 1, 2016
EASY CYBER ATTACK AGAINST NEW BENTLEY - CRITICAL ISSUE IT IS INCREDIBLY DANGEROUS TO CONNECT THIS CAR TO THE INTERNET USING A SIM CARD, AS THE CAR IS LITTERED WITH HIGH IMPACT VULNERABILITIES THAT CAN EASILY BE EXPLOITED TO SHUT DOWN SYSTEMS, THIS WOULD DENY SERVICE OF SYSTEMS, LIKE STEERING OR BRAKES, OR AIRBAGS. THERE ARE NEARLY 100 CONNECTED DEVICES IN THE CAR THAT IS CENTRALLY MANAGED USIN
... G ONE COMPUTER SYSTEMS THAT IS VERY VULNERABLE. THIS IS A FUNDAMENTAL PROBLEM AT BENTLEY HQ, AS ONE OF THE VULNERABILITIES WAS FIRST IDENTIFIED IN 1999, IT WAS PATCHED IN 1999 AND YET A 2017 CAR STILL HAS THE VULNERABILITY WITHOUT ANY PATCH. THIS MEANS NOT ONLY IS THIS CAR EXTREMELY VULNERABLE TO CYBER ATTACK BUT THE PROCESS TO DESIGN THE SOFTWARE IN THE FACTORY HAD LITTLE TO NO REGARD TO CUSTOMER SECURITY. IT IS POSSIBLE TO ELECTRONICALLY SWEEP ALL IP'S IN THE USA SEARCHING FOR BENTLEY BENTAGYA'S AND THEN CONSTRUCT A CYBER ATTACK AT ALL VEHICLES SIMULTANEOUSLY. THIS IS A VERY VERY SERIOUS ISSUE. I NOTIFIED BENTLEY AND PROVIDED THE FULL CYBER ASSESSMENT REPORT AND HAD NOT REPLY WHATSOEVER. THEY SHOULD IMMEDIATELY HAVE EVERY CUSTOMER REMOVE THE SIM CARD (THIS SHOULD BE A CRITICAL RECALL) FOR THE VEHICLE TO PREVENT AN ATTACK FROM THE OTHER SIDE OF THE WORLD. THEN THEY NEED TO CONSIDER LOCALISED ATTACKS AS THE CAR TRAVELS WITH A WIFI BUBBLE THAT IS EXPLOITABLE. THIS IS HOW THIS REPORT ATTACHED WAS PREPARED IN THE FIRST INSTANCE.Read more
Incident date: Dec 1, 2016
EASY CYBER ATTACK AGAINST NEW BENTLEY - CRITICAL ISSUE IT IS INCREDIBLY DANGEROUS TO CONNECT THIS CAR TO THE INTERNET USING A SIM CARD, AS THE CAR IS LITTERED WITH HIGH IMPACT VULNERABILITIES THAT CAN EASILY BE EXPLOITED TO SHUT DOWN SYSTEMS, THIS WOULD DENY SERVICE OF SYSTEMS, LIKE STEERING OR BRAKES, OR AIRBAGS. THERE ARE NEARLY 100 CONNECTED DEVICES IN THE CAR THAT IS CENTRALLY MANAGED USIN
... G ONE COMPUTER SYSTEMS THAT IS VERY VULNERABLE. THIS IS A FUNDAMENTAL PROBLEM AT BENTLEY HQ, AS ONE OF THE VULNERABILITIES WAS FIRST IDENTIFIED IN 1999, IT WAS PATCHED IN 1999 AND YET A 2017 CAR STILL HAS THE VULNERABILITY WITHOUT ANY PATCH. THIS MEANS NOT ONLY IS THIS CAR EXTREMELY VULNERABLE TO CYBER ATTACK BUT THE PROCESS TO DESIGN THE SOFTWARE IN THE FACTORY HAD LITTLE TO NO REGARD TO CUSTOMER SECURITY. IT IS POSSIBLE TO ELECTRONICALLY SWEEP ALL IP'S IN THE USA SEARCHING FOR BENTLEY BENTAGYA'S AND THEN CONSTRUCT A CYBER ATTACK AT ALL VEHICLES SIMULTANEOUSLY. THIS IS A VERY VERY SERIOUS ISSUE. I NOTIFIED BENTLEY AND PROVIDED THE FULL CYBER ASSESSMENT REPORT AND HAD NOT REPLY WHATSOEVER. THEY SHOULD IMMEDIATELY HAVE EVERY CUSTOMER REMOVE THE SIM CARD (THIS SHOULD BE A CRITICAL RECALL) FOR THE VEHICLE TO PREVENT AN ATTACK FROM THE OTHER SIDE OF THE WORLD. THEN THEY NEED TO CONSIDER LOCALISED ATTACKS AS THE CAR TRAVELS WITH A WIFI BUBBLE THAT IS EXPLOITABLE. THIS IS HOW THIS REPORT ATTACHED WAS PREPARED IN THE FIRST INSTANCE.Read more
Incident date: Dec 1, 2016
EASY CYBER ATTACK AGAINST NEW BENTLEY - CRITICAL ISSUE IT IS INCREDIBLY DANGEROUS TO CONNECT THIS CAR TO THE INTERNET USING A SIM CARD, AS THE CAR IS LITTERED WITH HIGH IMPACT VULNERABILITIES THAT CAN EASILY BE EXPLOITED TO SHUT DOWN SYSTEMS, THIS WOULD DENY SERVICE OF SYSTEMS, LIKE STEERING OR BRAKES, OR AIRBAGS. THERE ARE NEARLY 100 CONNECTED DEVICES IN THE CAR THAT IS CENTRALLY MANAGED USIN
... G ONE COMPUTER SYSTEMS THAT IS VERY VULNERABLE. THIS IS A FUNDAMENTAL PROBLEM AT BENTLEY HQ, AS ONE OF THE VULNERABILITIES WAS FIRST IDENTIFIED IN 1999, IT WAS PATCHED IN 1999 AND YET A 2017 CAR STILL HAS THE VULNERABILITY WITHOUT ANY PATCH. THIS MEANS NOT ONLY IS THIS CAR EXTREMELY VULNERABLE TO CYBER ATTACK BUT THE PROCESS TO DESIGN THE SOFTWARE IN THE FACTORY HAD LITTLE TO NO REGARD TO CUSTOMER SECURITY. IT IS POSSIBLE TO ELECTRONICALLY SWEEP ALL IP'S IN THE USA SEARCHING FOR BENTLEY BENTAGYA'S AND THEN CONSTRUCT A CYBER ATTACK AT ALL VEHICLES SIMULTANEOUSLY. THIS IS A VERY VERY SERIOUS ISSUE. I NOTIFIED BENTLEY AND PROVIDED THE FULL CYBER ASSESSMENT REPORT AND HAD NOT REPLY WHATSOEVER. THEY SHOULD IMMEDIATELY HAVE EVERY CUSTOMER REMOVE THE SIM CARD (THIS SHOULD BE A CRITICAL RECALL) FOR THE VEHICLE TO PREVENT AN ATTACK FROM THE OTHER SIDE OF THE WORLD. THEN THEY NEED TO CONSIDER LOCALISED ATTACKS AS THE CAR TRAVELS WITH A WIFI BUBBLE THAT IS EXPLOITABLE. THIS IS HOW THIS REPORT ATTACHED WAS PREPARED IN THE FIRST INSTANCE.Read more
Incident date: Aug 15, 2017
BENTLEY DYNAMIC CRUISE CONTROL - DANGEROUS THE CAR HAS DYNAMIC CRUISE CONTROL THAT IS VERY DANGEROUS IN CERTAIN SETTINGS. IT IS POSSIBLE TO SHORTEN THE DISTANCE TO THE NEXT CAR ON A HIGHWAY TO APPROXIMATELY 100 YARDS, AND THE CAR WILL CONTINUE AT THE CRUISE IF THERE IS NO CAR IN FRONT. THEN ON THE HIGHWAY WHEN TRAFFIC IS STOPPED OR SLOW THE CAR WILL DRIVE AT SAY 65 MPH DIRECTLY TOWARD THE ST
... OPPED VEHICLES BECAUSE THE SETTING IS SET AT 100 YARDS. THE RADAR HAS THE ABILITY TO SEE 300-400 YARDS, BUT IN THE SHORTENED SETTING INSTEAD OF LOOKING OUT AT 300-400 YARDS IT DISREGARDS THAT INPUT TAKING ONLY THE 100 YARD INPUT. WHAT THEN HAPPENS IS THE CAR ON REALISING THAT THE STATIONARY OBJECT IS NOW AT 100 YARDS ATTEMPTS TO DO AN EMERGENCY STOP. WHICH IS IMPOSSIBLE. THIS HAPPENED BY ACCIDENT TO ME ON A HIGHWAY, AND I HAVE TO SWERVE ONTO THE HARD SHOULDER TO AVOID A COLLISION. IF THE MANUFACTURER WANTS TO INSTALL INTELLIGENT SYSTEMS THEN IT WOULD BE REALLY HELPFUL IF THEY WERE DESIGNED RIGHT. IT IS ABSOLUTELY POSSIBLE TO TAKE A RADAR INPUT AT 300 YARDS AND 100 YARDS FROM THE SYSTEM AND THEN MANAGE THIS SITUATION SAFELY. THIS IS A BASIC DESIGN FAULT. THEY SHOULD GO TEST A MERCEDES TO SEE HOW TO DESIGN THIS PROPERLY.Read more
Incident date: Aug 15, 2017
BENTLEY DYNAMIC CRUISE CONTROL - DANGEROUS THE CAR HAS DYNAMIC CRUISE CONTROL THAT IS VERY DANGEROUS IN CERTAIN SETTINGS. IT IS POSSIBLE TO SHORTEN THE DISTANCE TO THE NEXT CAR ON A HIGHWAY TO APPROXIMATELY 100 YARDS, AND THE CAR WILL CONTINUE AT THE CRUISE IF THERE IS NO CAR IN FRONT. THEN ON THE HIGHWAY WHEN TRAFFIC IS STOPPED OR SLOW THE CAR WILL DRIVE AT SAY 65 MPH DIRECTLY TOWARD THE ST
... OPPED VEHICLES BECAUSE THE SETTING IS SET AT 100 YARDS. THE RADAR HAS THE ABILITY TO SEE 300-400 YARDS, BUT IN THE SHORTENED SETTING INSTEAD OF LOOKING OUT AT 300-400 YARDS IT DISREGARDS THAT INPUT TAKING ONLY THE 100 YARD INPUT. WHAT THEN HAPPENS IS THE CAR ON REALISING THAT THE STATIONARY OBJECT IS NOW AT 100 YARDS ATTEMPTS TO DO AN EMERGENCY STOP. WHICH IS IMPOSSIBLE. THIS HAPPENED BY ACCIDENT TO ME ON A HIGHWAY, AND I HAVE TO SWERVE ONTO THE HARD SHOULDER TO AVOID A COLLISION. IF THE MANUFACTURER WANTS TO INSTALL INTELLIGENT SYSTEMS THEN IT WOULD BE REALLY HELPFUL IF THEY WERE DESIGNED RIGHT. IT IS ABSOLUTELY POSSIBLE TO TAKE A RADAR INPUT AT 300 YARDS AND 100 YARDS FROM THE SYSTEM AND THEN MANAGE THIS SITUATION SAFELY. THIS IS A BASIC DESIGN FAULT. THEY SHOULD GO TEST A MERCEDES TO SEE HOW TO DESIGN THIS PROPERLY.Read more
Incident date: Jul 27, 2017
BENTLEY LANE ASSIST - MAJOR ISSUE THE BENTLEY LANE ASSIST IS SUPPOSED TO KEEP YOU IN A LANE, HOWEVER TWICE NOW I HAVE BEEN TRAVELLING ON A TWO WAY ROAD AND IT HAS TAKEN ME WITH A VIOLENT STEERING MANOEUVRE INTO ONCOMING TRAFFIC. THE ISSUE IS THAT WHEN YOU ARE IN A TWO LANE ROAD AND THE ROAD MARKINGS IN THE CENTRE LINE SPREAD APART FOR A LEFT TURN AREA, THE CAR WILL OFTEN FOLLOW THE OUTSIDE LI
... NE INSTEAD OF THE INSIDE LINE, THAT LINE TAKING YOU INTO ONCOMING TRAFFIC. YOU THEN NEED TO VIOLENTLY YANK THE STEERING TO CORRECT HE LANE ASSIST. I TOOK THE VEHICLE IMMEDIATELY TO BENTLEY AFTER THE SECOND OCCASION AND THEY FAILED AGAIN TO FIND THE FAULT. THEY ASKED ME IF I COULD VIDEO IT HAPPENING - BUT THAT SEEMS TO MAKE A DANGEROUS SITUATION MORE DANGEROUS AND I DON'T KNOW WHEN IT IS GOING TO HAPPEN. THIS IS THE PROBLEM WITH SELF DRIVING CARS THAT ARE DESIGNED BADLY, IT MAKES YOU INCREDIBLY NERVOUS TO DRIVE AS YOU NEVER KNOW WHAT THE CAR IS GOING TO DO.Read more
Incident date: Aug 30, 2017
THE AUTO START ON THIS BENTLEY BENTAGYA MOST OF THE TIME DOES NOT WORK PROPERLY, BUT AS I AM NOW OVER 12,000 MILES IT HAS STARTED TO CAUSE THE CAR TO CALL AT ODD TIMES. FOR EXAMPLE COMING OUT OF A PARKING SPACE THE CAR STALLED LEAVING ME HALF IN AND HALF OUT THE SPACE. IT ALSO STALLED AT A TRAFFIC LIGHT 3 DAYS AGO. THEN THE WARNINGS COMMON AND THEN GO OFF, FINALLY I CAPTURED THIS WARNING ON CAM
... ERA. ANNOYINGLY THE BENTLEY SYSTEM DOES NOT SEEM TO LOG THE WARNINGS AND ALL THE FAILURES AS EVERY TIME I TAKE THIS CAR TO THE DEALER THEY CLAIM THEY CANT FIND THE PROBLEM, DESPITE HAVING EVIDENCE IN HAND, SUCH AS A PHOTO LIKE THIS. YOU COULD CALL THIS CAR A LEMON BUT YOU WOULD BE BETTER TO CALL TO BADLY DESIGNED - THERE ARE SOME SEVER ISSUES WITH THIS MODEL MOST GOING DIRECTLY TO SAFETY.Read more
Incident date: Apr 15, 2017
BENTLEY SAFEGUARD FAILURE BENTLEY SAFEGUARD IS SUPPOSED TO STOP THE CAR IN THE EVENT OF AN OBSTACLE. I WAS IN THE VEHICLE ATTEMPTING TO MAKE A LEFT HAD TURN FROM THE RIGHT HAND LANE ON A TWO WAY ROAD. THE TRAFFIC WAS HEAVY BUT FREE FLOWING AT AROUND 20 MPH. A LARGE 18 WHEELER TRUCK FLASHED ME TO MAKE THE TURN, SO I STARTED QUICKLY TO DO THE TURN AND AS I GOT NEARLY HALF WAY ACROSS THE ROAD B
... ENTLEY SAFEGUARD STOPPED THE CAR IN THE DIRECT ONCOMING PATH OF THE TRUCK. THE SEMI THEN HAD TO EMERGENCY BREAK TO AVOID ME AS A STATIONARY OBJECT IN THE MIDDLE OF THE ROAD. HE MANAGED TO DO THIS STOPPING A FEW YARDS FORM THE CAR. MY SON WAS IN THE PASSENGER SEAT, HE IS 13 YEARS OLD, AND I WAS IN FEAR THAT THE TRUCK COULD ACTUALLY HIT HIM AND I COULD DO NOTHING TO GET THE CAR GOING AGAIN IN TIME. I HAVE NOW TURNED BENTLEY SAFEGUARD OFF. THE DEALER CLAIMED THAT THE SAFEGUARD MIGHT BE IN THE HIGH ALERT MODE, BUT REGARDLESS OF WHICH MODE IT IS IN IT IS DANGEROUS. THE SEMI DRIVER WAS VERY UPSET AND THE HORNS BLASTED.Read more
Incident date: Jul 1, 2017
THE BAD DESIGN OF THE BENTLEY BENTAYGA VENTILATION SYSTEM AT THE FRONT CAUSES THE SCREEN TO STEAM UP ALL THE TIME IN HUMID WEATHER MAKING IT VERY HARD TO SEE OUT THE FRONT WINDOW. YOU CLEAN IT AND IT IS STEAMED AGAIN IN 5 SECONDS. I HAVE NEARLY HIT A PEDESTRIAN BECAUSE OF THE BAD VISIBILITY ON A RELATIVELY HUMID VIRGINIA DAY. A PHOTO IS ATTACHED
Incident date: Jan 1, 2017
1 THE CAR WILL SLIP INTO NEUTRAL WHEN YOU TAKE YOUR FOOT OFF THE GAS, EVEN IN TERRIBLE WEATHER. THIS MEANS NO GEAR IS ACTUALLY ENGAGED, AND IF AN EMERGENCY OCCURS IT HAS TO FIRST FIND A GEAR BEFORE YOU CAN UTILISE POWER. I CAN SEND ATTACH A VIDEO TO SHOW THE POINT IN FULL, IN VERY BAD WEATHER, BUT IT WILL TNO LET ME ATTACH IT HERE 2 WE HAVE DONE A CYBER ASSESSMENT ON THE CAR SND IT IS TERRIBL
... E, WE TESTED A HOSPITAL CHAIN IN VIRGINIA AND THIS SINGLE CAR WAS WORSE THAT OVER 10 HOSPITALS COMBINED. SYSTEMS CAN POTENTIALLY BE TURNED OFF CYBERLY. ONE VULNERABILITY WAS FIRST IDENTIFIED IN 1999, AND IT WAS PATCHED IN 1999 AND ON THIS BENTLEY IT STILL EXISTS. BOTH MAKE THIS CAR EXTREMELY UNSAFE.Read more
Incident date: Jan 1, 2017
1 THE CAR WILL SLIP INTO NEUTRAL WHEN YOU TAKE YOUR FOOT OFF THE GAS, EVEN IN TERRIBLE WEATHER. THIS MEANS NO GEAR IS ACTUALLY ENGAGED, AND IF AN EMERGENCY OCCURS IT HAS TO FIRST FIND A GEAR BEFORE YOU CAN UTILISE POWER. I CAN SEND ATTACH A VIDEO TO SHOW THE POINT IN FULL, IN VERY BAD WEATHER, BUT IT WILL TNO LET ME ATTACH IT HERE 2 WE HAVE DONE A CYBER ASSESSMENT ON THE CAR SND IT IS TERRIBL
... E, WE TESTED A HOSPITAL CHAIN IN VIRGINIA AND THIS SINGLE CAR WAS WORSE THAT OVER 10 HOSPITALS COMBINED. SYSTEMS CAN POTENTIALLY BE TURNED OFF CYBERLY. ONE VULNERABILITY WAS FIRST IDENTIFIED IN 1999, AND IT WAS PATCHED IN 1999 AND ON THIS BENTLEY IT STILL EXISTS. BOTH MAKE THIS CAR EXTREMELY UNSAFE.Read more