Showing 64 complaints for BENTLEY
Incident date: Dec 21, 2025
from the the dealer sold me it
Crash
Incident date: Dec 21, 2025
from the the dealer sold me it
Crash
Incident date: Dec 21, 2025
Turning into a parking lot, power steering disengaged and warning message "Power Steering Assist Fault" appeared. Took the vehicle to an O'Reilly's auto store to have the DTCs read and the printed sheet listed code C1277-20: steering angle sensor signal failure. This issue was dealt with under the recall 15S18 and then customer satisfaction 15N01 for Ford, but I can't tell after calling Ford if my
... vehicle was part of the recall or not and they say it's not covered. I can't get any real answers one way or another.Read more
Incident date: Dec 2, 2025
Vehicle is consuming oil at an exceptionally fast rate. In October 2025, when taken in for an oil change and my complaint of a burning smell upon quick acceleration, the technician documented no oil was found on the dipstick. Just a month later, in November 2025, the oil level was already extremely low, the vehicle was taken back to the dealer, and an oil consumption test is currently being admini
... stered. The vehicle is scheduled for an engine replacement in January 2026 after the consumption test is concluded.Read more
Incident date: Dec 9, 2025
There’s sudden PDC fault arises, the vehicle’s all radar system is broken. Sometimes, the dashboard will be turned off during driving. WHEN PDC fault appears, the rear view camera when parking does not appear. Very dangerous while manipulating the car. This is a common issue in 2020 Bentley Flying Spur. I’ve done research with engineers. The PDC module’s water resistance ability is very
... deficient. Very easy to cause this trouble while driving in snow and rain.Read more
Incident date: Dec 9, 2025
There’s sudden PDC fault arises, the vehicle’s all radar system is broken. Sometimes, the dashboard will be turned off during driving. WHEN PDC fault appears, the rear view camera when parking does not appear. Very dangerous while manipulating the car. This is a common issue in 2020 Bentley Flying Spur. I’ve done research with engineers. The PDC module’s water resistance ability is very
... deficient. Very easy to cause this trouble while driving in snow and rain.Read more
Incident date: Dec 9, 2025
2016 Honda CR-V’s smart locking system failed. The smart locking system caused the car battery to drain if it wasn’t driven within 24 hours. After numerous car battery replacements, a Honda auto repair replaced the door handle and repaired the smart locking system. If $639 was not paid for the needed repair, the car battery would drain and therefore the car would not function. After reaching o
... ut to Honda for a reimbursement, they declined. This is frustrating because I have researched online and several others have experienced this issue with their Honda CR-V. The issue simply happened one day and was not caused by a vehicle accident.Read more
Incident date: Dec 9, 2025
The front door wiring has design issues in 2020 Bentley Flying Spur. The length of the wire related to keyless entry is not enough. Thus cause the front doors keyless entry/unlock and lock the car through door handles malfunction. This is a very common issue you can searched on internet that many 2020 Flying Spur are having this problem. This is specifically dangerous for car owners don’t know
... this problem and cannot lock the car properly might causing theft.Read more
Incident date: Dec 9, 2025
I have had two 2016 Town & Country’s both of which have the same issue of the automatic high beam occasionally not turning off for oncoming vehicles. I have in fact been pulled over because they failed to turn off for a Michigan state police officer. The problem occurs most when on a large divided highway such as an interstate or in curves. This has been an issue ongoing with both of them and th
... e sensor has been since discontinued by Chrysler so I can’t try replacing it anymore however the fact that both of mine have done this indicates to me that this is a larger problem.Read more
Incident date: Aug 15, 2025
The contact owns a 2022 Chevrolet Traverse. The contact stated that after reversing out of the driveway and shifting into drive(D), the accelerator pedal was depressed the vehicle made an abnormal sound, as if the transmission and engine had detached and fell onto the road. The contact had only driven forward approximately 30-feet when the rear wheels locked up. The contact shifted to park(P) and
... waited for a while. When the vehicle was shifted into drive(D), the contact was unable to accelerate above 10 MPH. The vehicle was driven in LIMP Mode to the local dealer. The contact stated that the check engine warning illuminated close by the dealer. The contact stated that the dealer was located approximately 1.9 miles away from the residence. The contact stated that the dealer diagnosed the vehicle and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and assigned a case advisor to the contact. The failure mileage was approximately 80,000.Read more
Incident date: Mar 5, 2024
Fuel Leakage from the top of the Fuel Tank, leaking underneath the back seat. I'm told there was a past campaign to fix these issues in the Sedan Mercedes Benz E350. The problem was found by the fumes in my garage where I park the vehicle. My smoke and carbon monoxide alarm kept going off inside my house, and I had to call the fire department to help me identify where the fumes were coming from. N
... o warning lamps or messages on the vehicle are present. When I called the dealership they told me there hasn't been a recall on the vehicles. I have had a diagnostic with the dealership.Read more
Incident date: Mar 5, 2024
Engine spun connecting rod bearing on Cylinder 1 just as described in TSB 23-097. Car shutoff going highway speeds on the interstate. The car is currently at the honda dealer getting an engine replacement. Honda OEM certified powertrain warranty will only put a used engine with potentially the same issue in the vehicle Check engine light, and transmission problem lights all came on. Engine in
... itially reported a misfire and transmission complained of not enough torque coming from the engine.Read more
Incident date: Dec 4, 2023
Brakes are making an awful grinding noise. Dealer says there is nothing they can do about it. That’s just “the way they are”
Incident date: Dec 4, 2023
My engine light came on my vehicle and the dealership says it’s a catalytic converter problem and I need a new one. That part apparently is recalled on other vehicles but not on mine for the year 2017. But other vehicles are having issues with that part as well and the dealership says the manufacturer should pay for it since it’s recalled but the manufacturer told me no due to not being in a c
... ertain year. I have kids and need my car.Read more
Incident date: Dec 4, 2023
On Monday December 4, 2023, at about 1:30pm, it was a normal sunny day, I was headed eastbound on [XXX] . I was coming to a stop at the intersection of Airport Rd. I was in the turn lane to go north on Airport Rd. No one was in front of me. As I was almost stopped, only going one or two mph, the car suddenly lurched forward. Since my right foot was already on the brake I quickly pushed the brake d
... own with full force and was able to stop the car. If there had been another car in front of me, or a person crossing the intersection I would of hit the car or person. Two days before I had heard about the 2022 Bentley Flying Spur crashing in Niagara Falls. When I heard of this crash I immediately thought the car took off on its own and the driver couldn’t stop it as this happened to my wife in her 2006 BMW M6 when it was about 2-3 years old. I immediately contacted the CEO of Bentley via email and he responded and had the President of the North America operation call me. He had an engineer come from Germany to take the “black box” out of the car and back to Germany to examine it. Three weeks later they said there was nothing wrong with the car. I then sold the car immediately and took a huge loss on it. After this happened in my Bentley I contacted Bentley in Crewe, England via email on 12/7/23 and they told me to call the local dealer and have them pick up the car so I did but they refused to do it when I told them I didn’t want the car back. I then notified Bentley again and they wrote back on 12/7/23 and said they are reviewing my info and they said they would have their North American people call me. On Monday 12/10/23 they had not responded so I wrote them again. After no response I emailed the CEO Adrian Hallmark and he responded and said they would like to pick up the car and look at it. Then his Consumer Affairs Manager for the Americas called and I told him I am not giving them the car without the US Government being involved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552Read more
Incident date: Apr 10, 2023
Vehicle failed inspection, AIR BAG LIGHT ON. Driver seat wire harness open left thorax squib must replace entire harness, air bag circuits cannot be repaired due to high resistance splicing causes. Part on Back order until August 2023!! Car cannot be repaired and is out of service, unable to drive, illegal to drive, I have a $20,000 car loan, Thrifty Car Sales of Westfield, [XXX], violated Massach
... usetts Lemon Law and refused the car while under the 60 day, 2500 mile Used Car Warranty. Exhaust Leak, Muffler clamp rusted through, not holding pipes together. Driver Front Marker Light Bulb open circuit, bulb needs to be replaced. Air Bag light noted to be out by Firestone on February 25th, 2023. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).Read more
Incident date: Nov 14, 2022
The car used up to 4 quarts of oil per week with just driving when necessary. It burned oil and blew it out under the hood.
Incident date: Nov 28, 2022
climate control intermittently operable. only works half the time. can't regulate the fan control as the touch screen control systems fails to work
Incident date: Nov 28, 2022
climate control intermittently operable. only works half the time. can't regulate the fan control as the touch screen control systems fails to work
Incident date: Aug 19, 2022
2004-2005 Bentley GT models have been designed with plastic vacuum lines that runs over the transmission that feeds runs also in the inside bay and up to the intake manifold that over time and excessive heat do crack which requires a drive train, engine and transmission out to remedy the situation. In event if the vacuum lines over the transmission suffers a major failure while driving it will res
... ult in the vehicle stalling immediately which can result in causing immediate harm to drivers and dependant on the situation grave harm or death can result. Many owners have decided to remedy issue before it gets to the point of catastrophic failure as symptoms such as misfires, cel light and other issues. Bentley motors have ignored this issue for years and a thorough investigation needs to be conducted to hold bentley motors accountable. Bentley has made changes to design in recent times but any independent Bentley specialists would support what I am stating.Read more
Incident date: Aug 2, 2022
The contact owns a 2017 Bentley Bentayga. The contact stated that while driving at an undisclosed speed, there was an abnormally strong fuel odor detected. The vehicle was taken to the dealer where it was diagnosed that the fuel line was fractured and the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approxima
... tely 35,500.Read more
Incident date: Mar 4, 2022
The contact owns a 2005 Bentley Arnage. The contact stated while driving at an unknown speed, the vehicle was out of alignment. The contact took the vehicle to an independent mechanic and was informed that the front suspension lower ball joint needed to be replaced. The vehicle was not repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign
... Number: 05V546000 (Suspension) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 28,000. The consumer stated the mgr. at Bentley-Dallas informed him ,"they had no recalls and nothing we can do for you at this time".Read more
Incident date: Feb 16, 2022
The front seats in this vehicle, when moved to allow back seat access, do not return to the original position. They move totally backward, trapping the person sitting in the back. My friend had to remove her shoes and actually pull her legs out using her hands and arms. Had there been an accident or a fire, this person would be killed before she could escape. I know it has been recalled and I
... took it to the dealer for the service. Dimmit automotive Service Department had the car for 24 hours and the seat is not fixed. This is a dangerous recall. How can I get Dimmit Automotive in Pinellas Park, Florida, to actually do this repair? Please, I have grandchildren who love to ride in the back. Help before someone is in danger.Read more
Incident date: Jul 1, 2021
The contact owns a 2021 Bentley Continental GT. The contact stated that an occupant was trapped in the rear seat of the vehicle. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 21V550000 (Seats) however, the VIN was not included. The manufacturer was not contacted. The failure mileage was appro
... ximately 5,000.Read more
Incident date: Feb 13, 2018
The contact stated that she was a standing outside of a 2017 Bentley Bentayga while guiding a driver to park the vehicle in a residential garage when the anti-collision and anti-pedestrian feature failed. The contact stated that she was providing information from the electronic data recorder. The contact stated that the information provided was that the vehicle was traveling at 11 mph, when the ac
... celerator pedal was depressed several times, the vehicle accelerated crashing into the contact and the garage wall. The contact stated that the air bags did not deploy. A police report was not filed. The contact sustained two fractured wrists and a spinal injury that required medical attention. The vehicle was not drivable and was towed to an independent mechanic where the vehicle was not diagnosed or repaired. The dealer nor the manufacturer had been informed of the failure. The failure mileage was 4,000.Read more
Crash
1 injured
Incident date: Feb 13, 2018
The contact stated that she was a standing outside of a 2017 Bentley Bentayga while guiding a driver to park the vehicle in a residential garage when the anti-collision and anti-pedestrian feature failed. The contact stated that she was providing information from the electronic data recorder. The contact stated that the information provided was that the vehicle was traveling at 11 mph, when the ac
... celerator pedal was depressed several times, the vehicle accelerated crashing into the contact and the garage wall. The contact stated that the air bags did not deploy. A police report was not filed. The contact sustained two fractured wrists and a spinal injury that required medical attention. The vehicle was not drivable and was towed to an independent mechanic where the vehicle was not diagnosed or repaired. The dealer nor the manufacturer had been informed of the failure. The failure mileage was 4,000.Read more
Crash
1 injured
Incident date: Feb 13, 2018
The contact stated that she was a standing outside of a 2017 Bentley Bentayga while guiding a driver to park the vehicle in a residential garage when the anti-collision and anti-pedestrian feature failed. The contact stated that she was providing information from the electronic data recorder. The contact stated that the information provided was that the vehicle was traveling at 11 mph, when the ac
... celerator pedal was depressed several times, the vehicle accelerated crashing into the contact and the garage wall. The contact stated that the air bags did not deploy. A police report was not filed. The contact sustained two fractured wrists and a spinal injury that required medical attention. The vehicle was not drivable and was towed to an independent mechanic where the vehicle was not diagnosed or repaired. The dealer nor the manufacturer had been informed of the failure. The failure mileage was 4,000.Read more
Crash
1 injured
Incident date: Nov 8, 2019
TOOLS PROVIDED BY THE MANUFACTURER CANNOT BE USED ON WHEEL NUTS ON THE WHEEL DUE TO INCORRECT SIZES, THE REAR TIRE OF THE CAR WENT FLAT ON THE HIGHWAY AT 10:50 PM AND TRY TO INSTALL SPARE TIRE ON THE SIDE OF STREET BUT THE TOOLS PROVIDED FROM THE FACTORY AS AN EMERGENCY TOOLS DID NOT FIT TO UNINSTALL THE FLAT TIRE AND REINSTALL THE SPARE.
Incident date: Oct 9, 2019
1993 BENTLEY CONTINENTAL R. CONSUMER WRITES WITH INQUIRES REGARDING FUEL SYSTEM SAFETY RECALL NOTICE. *AS THE CONSUMER STATED THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS DESCRIBED IN THE RECALL. *JS
Incident date: Dec 8, 2018
FAULTS WAS ERASE JUST BEFORE I GOT THE VEHICLE AT SOME POINT BY WHO I DON'T KNOW,AND ON THE WAY HOME A 90 MILE TRIP ENGINE LIGHTS COME ON AND OTHER LIGHTS ALSO, I HAD IT CHECKED OUT AND THERE WAS 28 FAULTS IN THE SYSTEM, ERASE THE SYSTEM AND WENT BACK TO THE DEALER TO HAVE IT LOOK AT, LIGHTS NEVER WENT OFF AS OF TODAY,
Incident date: Dec 8, 2018
FAULTS WAS ERASE JUST BEFORE I GOT THE VEHICLE AT SOME POINT BY WHO I DON'T KNOW,AND ON THE WAY HOME A 90 MILE TRIP ENGINE LIGHTS COME ON AND OTHER LIGHTS ALSO, I HAD IT CHECKED OUT AND THERE WAS 28 FAULTS IN THE SYSTEM, ERASE THE SYSTEM AND WENT BACK TO THE DEALER TO HAVE IT LOOK AT, LIGHTS NEVER WENT OFF AS OF TODAY,
Incident date: Dec 8, 2018
FAULTS WAS ERASE JUST BEFORE I GOT THE VEHICLE AT SOME POINT BY WHO I DON'T KNOW,AND ON THE WAY HOME A 90 MILE TRIP ENGINE LIGHTS COME ON AND OTHER LIGHTS ALSO, I HAD IT CHECKED OUT AND THERE WAS 28 FAULTS IN THE SYSTEM, ERASE THE SYSTEM AND WENT BACK TO THE DEALER TO HAVE IT LOOK AT, LIGHTS NEVER WENT OFF AS OF TODAY,
Incident date: Dec 8, 2018
I JUST GOT THIS VEHICLE 12-8-18M ON THE WAY HOME CHECK YELLOW ENGINE LIGHT COME ON,WE LOOKED AT THE SYSTEM AND SEEN 28 FAULTS WE ERASE THEM TO SEE IT THEY COME BACK, LIGHTS STILL ON , I ALSO ASK THE DEALER ABOUT ALL THE SAFETY RECALLS ON THIS VEHICLE, AND HE CALL BENTLEY AND THEY TOLD HIM THERE WAS NO RECALLS ON THIS VEHICLE AT ALL, BUT IN THE REPORT ON THIS SITE I SEE THERE IS SAFETY RECALLS O
... N THE 2007 BCFS,Read more
Incident date: Dec 8, 2018
I JUST GOT THIS VEHICLE 12-8-18M ON THE WAY HOME CHECK YELLOW ENGINE LIGHT COME ON,WE LOOKED AT THE SYSTEM AND SEEN 28 FAULTS WE ERASE THEM TO SEE IT THEY COME BACK, LIGHTS STILL ON , I ALSO ASK THE DEALER ABOUT ALL THE SAFETY RECALLS ON THIS VEHICLE, AND HE CALL BENTLEY AND THEY TOLD HIM THERE WAS NO RECALLS ON THIS VEHICLE AT ALL, BUT IN THE REPORT ON THIS SITE I SEE THERE IS SAFETY RECALLS O
... N THE 2007 BCFS,Read more
Incident date: Dec 8, 2018
I JUST GOT THIS VEHICLE 12-8-18M ON THE WAY HOME CHECK YELLOW ENGINE LIGHT COME ON,WE LOOKED AT THE SYSTEM AND SEEN 28 FAULTS WE ERASE THEM TO SEE IT THEY COME BACK, LIGHTS STILL ON , I ALSO ASK THE DEALER ABOUT ALL THE SAFETY RECALLS ON THIS VEHICLE, AND HE CALL BENTLEY AND THEY TOLD HIM THERE WAS NO RECALLS ON THIS VEHICLE AT ALL, BUT IN THE REPORT ON THIS SITE I SEE THERE IS SAFETY RECALLS O
... N THE 2007 BCFS,Read more
Incident date: Apr 2, 2018
TL* THE CONTACT OWNS A 2015 BENTLEY CONTINENTAL GT. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED UNDER THE ASSUMPTION THAT IT WAS EQUIPPED WITH ALL SEASON TIRES; HOWEVER, THE VEHICLE WAS EQUIPPED WITH SUMMER TIRES. THE CONTACT STATED THAT HE EXPERIENCED DIFFICULTY MANEUVERING THE VEHICLE WHILE DRIVING IN SNOW. ALSO, WHILE DRIVING 8 MPH OUT OF THE DRIVEWAY, THE VEHICLE SPUN AROUND AND CRASHED
... INTO A CURB EXTREMELY HARD. THE AIR BAGS DID NOT DEPLOY UPON IMPACT OF THE CRASH. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO BENTLEY EDISON (808 US-1, EDISON, NJ 08817, (732) 395-2900) WHERE IT WAS DIAGNOSED WITH $25,000 WORTH OF DAMAGE. THE CONTACT WAS INFORMED THAT THE CRASH WAS DUE TO THE VEHICLE BEING EQUIPPED WITH SUMMER TIRES. THE CONTACT ALSO MENTIONED THAT THE CRUISE CONTROL FAILED TO FUNCTION AFTER THE DIAGNOSTIC TEST. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND ADVISED THE CONTACT TO SPEAK TO THE DEALER. THE FAILURE MILEAGE WAS 5,000.Read more
Crash
Incident date: Apr 2, 2018
TL* THE CONTACT OWNS A 2015 BENTLEY CONTINENTAL GT. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED UNDER THE ASSUMPTION THAT IT WAS EQUIPPED WITH ALL SEASON TIRES; HOWEVER, THE VEHICLE WAS EQUIPPED WITH SUMMER TIRES. THE CONTACT STATED THAT HE EXPERIENCED DIFFICULTY MANEUVERING THE VEHICLE WHILE DRIVING IN SNOW. ALSO, WHILE DRIVING 8 MPH OUT OF THE DRIVEWAY, THE VEHICLE SPUN AROUND AND CRASHED
... INTO A CURB EXTREMELY HARD. THE AIR BAGS DID NOT DEPLOY UPON IMPACT OF THE CRASH. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO BENTLEY EDISON (808 US-1, EDISON, NJ 08817, (732) 395-2900) WHERE IT WAS DIAGNOSED WITH $25,000 WORTH OF DAMAGE. THE CONTACT WAS INFORMED THAT THE CRASH WAS DUE TO THE VEHICLE BEING EQUIPPED WITH SUMMER TIRES. THE CONTACT ALSO MENTIONED THAT THE CRUISE CONTROL FAILED TO FUNCTION AFTER THE DIAGNOSTIC TEST. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND ADVISED THE CONTACT TO SPEAK TO THE DEALER. THE FAILURE MILEAGE WAS 5,000.Read more
Crash
Incident date: Apr 18, 2018
I HAVE OWNED 4 OF THESE BENTLEY FLYING SPURS (2006-2010) AND ALL OF THEM HAVE FOGGY WINDOWS IN THE QUARTER PANAL WINDOWS (THE SMALLER WINDOWS BEHIND THE PASSENGER DOOR WINDOWS. THEY HAVE A FOG AROUND THEM AND I CANNOT SEE OUT OF THEM AND IT IS A SAFETY HAZARD AND CONCERN. WHY HAS BENTLEY NEVER FIXED THIS ISSUE AND INSTALLED SUCH CHEAP GLASS? YOU CANNOT FIX THIS WITHOUT TAKING OUT THE GLASS AND
... REPLACING IT. I CANNOT SEE OUT OF MINE AND ENDED UP SIDE SWIPING THE CAR COMING UP ON THE SIDE OF ME. IT IS EXTREMELY UNFAIR AND DANGEROUS AND PUT MY CHILD'S LIFE IN DANGER.Read more
Crash
Incident date: Apr 3, 2018
COMPLETE BRAKE FAILURE WHILE DRIVING
Incident date: Dec 1, 2016
EASY CYBER ATTACK AGAINST NEW BENTLEY - CRITICAL ISSUE IT IS INCREDIBLY DANGEROUS TO CONNECT THIS CAR TO THE INTERNET USING A SIM CARD, AS THE CAR IS LITTERED WITH HIGH IMPACT VULNERABILITIES THAT CAN EASILY BE EXPLOITED TO SHUT DOWN SYSTEMS, THIS WOULD DENY SERVICE OF SYSTEMS, LIKE STEERING OR BRAKES, OR AIRBAGS. THERE ARE NEARLY 100 CONNECTED DEVICES IN THE CAR THAT IS CENTRALLY MANAGED USIN
... G ONE COMPUTER SYSTEMS THAT IS VERY VULNERABLE. THIS IS A FUNDAMENTAL PROBLEM AT BENTLEY HQ, AS ONE OF THE VULNERABILITIES WAS FIRST IDENTIFIED IN 1999, IT WAS PATCHED IN 1999 AND YET A 2017 CAR STILL HAS THE VULNERABILITY WITHOUT ANY PATCH. THIS MEANS NOT ONLY IS THIS CAR EXTREMELY VULNERABLE TO CYBER ATTACK BUT THE PROCESS TO DESIGN THE SOFTWARE IN THE FACTORY HAD LITTLE TO NO REGARD TO CUSTOMER SECURITY. IT IS POSSIBLE TO ELECTRONICALLY SWEEP ALL IP'S IN THE USA SEARCHING FOR BENTLEY BENTAGYA'S AND THEN CONSTRUCT A CYBER ATTACK AT ALL VEHICLES SIMULTANEOUSLY. THIS IS A VERY VERY SERIOUS ISSUE. I NOTIFIED BENTLEY AND PROVIDED THE FULL CYBER ASSESSMENT REPORT AND HAD NOT REPLY WHATSOEVER. THEY SHOULD IMMEDIATELY HAVE EVERY CUSTOMER REMOVE THE SIM CARD (THIS SHOULD BE A CRITICAL RECALL) FOR THE VEHICLE TO PREVENT AN ATTACK FROM THE OTHER SIDE OF THE WORLD. THEN THEY NEED TO CONSIDER LOCALISED ATTACKS AS THE CAR TRAVELS WITH A WIFI BUBBLE THAT IS EXPLOITABLE. THIS IS HOW THIS REPORT ATTACHED WAS PREPARED IN THE FIRST INSTANCE.Read more
Incident date: Dec 1, 2016
EASY CYBER ATTACK AGAINST NEW BENTLEY - CRITICAL ISSUE IT IS INCREDIBLY DANGEROUS TO CONNECT THIS CAR TO THE INTERNET USING A SIM CARD, AS THE CAR IS LITTERED WITH HIGH IMPACT VULNERABILITIES THAT CAN EASILY BE EXPLOITED TO SHUT DOWN SYSTEMS, THIS WOULD DENY SERVICE OF SYSTEMS, LIKE STEERING OR BRAKES, OR AIRBAGS. THERE ARE NEARLY 100 CONNECTED DEVICES IN THE CAR THAT IS CENTRALLY MANAGED USIN
... G ONE COMPUTER SYSTEMS THAT IS VERY VULNERABLE. THIS IS A FUNDAMENTAL PROBLEM AT BENTLEY HQ, AS ONE OF THE VULNERABILITIES WAS FIRST IDENTIFIED IN 1999, IT WAS PATCHED IN 1999 AND YET A 2017 CAR STILL HAS THE VULNERABILITY WITHOUT ANY PATCH. THIS MEANS NOT ONLY IS THIS CAR EXTREMELY VULNERABLE TO CYBER ATTACK BUT THE PROCESS TO DESIGN THE SOFTWARE IN THE FACTORY HAD LITTLE TO NO REGARD TO CUSTOMER SECURITY. IT IS POSSIBLE TO ELECTRONICALLY SWEEP ALL IP'S IN THE USA SEARCHING FOR BENTLEY BENTAGYA'S AND THEN CONSTRUCT A CYBER ATTACK AT ALL VEHICLES SIMULTANEOUSLY. THIS IS A VERY VERY SERIOUS ISSUE. I NOTIFIED BENTLEY AND PROVIDED THE FULL CYBER ASSESSMENT REPORT AND HAD NOT REPLY WHATSOEVER. THEY SHOULD IMMEDIATELY HAVE EVERY CUSTOMER REMOVE THE SIM CARD (THIS SHOULD BE A CRITICAL RECALL) FOR THE VEHICLE TO PREVENT AN ATTACK FROM THE OTHER SIDE OF THE WORLD. THEN THEY NEED TO CONSIDER LOCALISED ATTACKS AS THE CAR TRAVELS WITH A WIFI BUBBLE THAT IS EXPLOITABLE. THIS IS HOW THIS REPORT ATTACHED WAS PREPARED IN THE FIRST INSTANCE.Read more
Incident date: Dec 1, 2016
EASY CYBER ATTACK AGAINST NEW BENTLEY - CRITICAL ISSUE IT IS INCREDIBLY DANGEROUS TO CONNECT THIS CAR TO THE INTERNET USING A SIM CARD, AS THE CAR IS LITTERED WITH HIGH IMPACT VULNERABILITIES THAT CAN EASILY BE EXPLOITED TO SHUT DOWN SYSTEMS, THIS WOULD DENY SERVICE OF SYSTEMS, LIKE STEERING OR BRAKES, OR AIRBAGS. THERE ARE NEARLY 100 CONNECTED DEVICES IN THE CAR THAT IS CENTRALLY MANAGED USIN
... G ONE COMPUTER SYSTEMS THAT IS VERY VULNERABLE. THIS IS A FUNDAMENTAL PROBLEM AT BENTLEY HQ, AS ONE OF THE VULNERABILITIES WAS FIRST IDENTIFIED IN 1999, IT WAS PATCHED IN 1999 AND YET A 2017 CAR STILL HAS THE VULNERABILITY WITHOUT ANY PATCH. THIS MEANS NOT ONLY IS THIS CAR EXTREMELY VULNERABLE TO CYBER ATTACK BUT THE PROCESS TO DESIGN THE SOFTWARE IN THE FACTORY HAD LITTLE TO NO REGARD TO CUSTOMER SECURITY. IT IS POSSIBLE TO ELECTRONICALLY SWEEP ALL IP'S IN THE USA SEARCHING FOR BENTLEY BENTAGYA'S AND THEN CONSTRUCT A CYBER ATTACK AT ALL VEHICLES SIMULTANEOUSLY. THIS IS A VERY VERY SERIOUS ISSUE. I NOTIFIED BENTLEY AND PROVIDED THE FULL CYBER ASSESSMENT REPORT AND HAD NOT REPLY WHATSOEVER. THEY SHOULD IMMEDIATELY HAVE EVERY CUSTOMER REMOVE THE SIM CARD (THIS SHOULD BE A CRITICAL RECALL) FOR THE VEHICLE TO PREVENT AN ATTACK FROM THE OTHER SIDE OF THE WORLD. THEN THEY NEED TO CONSIDER LOCALISED ATTACKS AS THE CAR TRAVELS WITH A WIFI BUBBLE THAT IS EXPLOITABLE. THIS IS HOW THIS REPORT ATTACHED WAS PREPARED IN THE FIRST INSTANCE.Read more
Incident date: Aug 15, 2017
BENTLEY DYNAMIC CRUISE CONTROL - DANGEROUS THE CAR HAS DYNAMIC CRUISE CONTROL THAT IS VERY DANGEROUS IN CERTAIN SETTINGS. IT IS POSSIBLE TO SHORTEN THE DISTANCE TO THE NEXT CAR ON A HIGHWAY TO APPROXIMATELY 100 YARDS, AND THE CAR WILL CONTINUE AT THE CRUISE IF THERE IS NO CAR IN FRONT. THEN ON THE HIGHWAY WHEN TRAFFIC IS STOPPED OR SLOW THE CAR WILL DRIVE AT SAY 65 MPH DIRECTLY TOWARD THE ST
... OPPED VEHICLES BECAUSE THE SETTING IS SET AT 100 YARDS. THE RADAR HAS THE ABILITY TO SEE 300-400 YARDS, BUT IN THE SHORTENED SETTING INSTEAD OF LOOKING OUT AT 300-400 YARDS IT DISREGARDS THAT INPUT TAKING ONLY THE 100 YARD INPUT. WHAT THEN HAPPENS IS THE CAR ON REALISING THAT THE STATIONARY OBJECT IS NOW AT 100 YARDS ATTEMPTS TO DO AN EMERGENCY STOP. WHICH IS IMPOSSIBLE. THIS HAPPENED BY ACCIDENT TO ME ON A HIGHWAY, AND I HAVE TO SWERVE ONTO THE HARD SHOULDER TO AVOID A COLLISION. IF THE MANUFACTURER WANTS TO INSTALL INTELLIGENT SYSTEMS THEN IT WOULD BE REALLY HELPFUL IF THEY WERE DESIGNED RIGHT. IT IS ABSOLUTELY POSSIBLE TO TAKE A RADAR INPUT AT 300 YARDS AND 100 YARDS FROM THE SYSTEM AND THEN MANAGE THIS SITUATION SAFELY. THIS IS A BASIC DESIGN FAULT. THEY SHOULD GO TEST A MERCEDES TO SEE HOW TO DESIGN THIS PROPERLY.Read more
Incident date: Aug 15, 2017
BENTLEY DYNAMIC CRUISE CONTROL - DANGEROUS THE CAR HAS DYNAMIC CRUISE CONTROL THAT IS VERY DANGEROUS IN CERTAIN SETTINGS. IT IS POSSIBLE TO SHORTEN THE DISTANCE TO THE NEXT CAR ON A HIGHWAY TO APPROXIMATELY 100 YARDS, AND THE CAR WILL CONTINUE AT THE CRUISE IF THERE IS NO CAR IN FRONT. THEN ON THE HIGHWAY WHEN TRAFFIC IS STOPPED OR SLOW THE CAR WILL DRIVE AT SAY 65 MPH DIRECTLY TOWARD THE ST
... OPPED VEHICLES BECAUSE THE SETTING IS SET AT 100 YARDS. THE RADAR HAS THE ABILITY TO SEE 300-400 YARDS, BUT IN THE SHORTENED SETTING INSTEAD OF LOOKING OUT AT 300-400 YARDS IT DISREGARDS THAT INPUT TAKING ONLY THE 100 YARD INPUT. WHAT THEN HAPPENS IS THE CAR ON REALISING THAT THE STATIONARY OBJECT IS NOW AT 100 YARDS ATTEMPTS TO DO AN EMERGENCY STOP. WHICH IS IMPOSSIBLE. THIS HAPPENED BY ACCIDENT TO ME ON A HIGHWAY, AND I HAVE TO SWERVE ONTO THE HARD SHOULDER TO AVOID A COLLISION. IF THE MANUFACTURER WANTS TO INSTALL INTELLIGENT SYSTEMS THEN IT WOULD BE REALLY HELPFUL IF THEY WERE DESIGNED RIGHT. IT IS ABSOLUTELY POSSIBLE TO TAKE A RADAR INPUT AT 300 YARDS AND 100 YARDS FROM THE SYSTEM AND THEN MANAGE THIS SITUATION SAFELY. THIS IS A BASIC DESIGN FAULT. THEY SHOULD GO TEST A MERCEDES TO SEE HOW TO DESIGN THIS PROPERLY.Read more
Incident date: Jul 27, 2017
BENTLEY LANE ASSIST - MAJOR ISSUE THE BENTLEY LANE ASSIST IS SUPPOSED TO KEEP YOU IN A LANE, HOWEVER TWICE NOW I HAVE BEEN TRAVELLING ON A TWO WAY ROAD AND IT HAS TAKEN ME WITH A VIOLENT STEERING MANOEUVRE INTO ONCOMING TRAFFIC. THE ISSUE IS THAT WHEN YOU ARE IN A TWO LANE ROAD AND THE ROAD MARKINGS IN THE CENTRE LINE SPREAD APART FOR A LEFT TURN AREA, THE CAR WILL OFTEN FOLLOW THE OUTSIDE LI
... NE INSTEAD OF THE INSIDE LINE, THAT LINE TAKING YOU INTO ONCOMING TRAFFIC. YOU THEN NEED TO VIOLENTLY YANK THE STEERING TO CORRECT HE LANE ASSIST. I TOOK THE VEHICLE IMMEDIATELY TO BENTLEY AFTER THE SECOND OCCASION AND THEY FAILED AGAIN TO FIND THE FAULT. THEY ASKED ME IF I COULD VIDEO IT HAPPENING - BUT THAT SEEMS TO MAKE A DANGEROUS SITUATION MORE DANGEROUS AND I DON'T KNOW WHEN IT IS GOING TO HAPPEN. THIS IS THE PROBLEM WITH SELF DRIVING CARS THAT ARE DESIGNED BADLY, IT MAKES YOU INCREDIBLY NERVOUS TO DRIVE AS YOU NEVER KNOW WHAT THE CAR IS GOING TO DO.Read more
Incident date: Aug 30, 2017
THE AUTO START ON THIS BENTLEY BENTAGYA MOST OF THE TIME DOES NOT WORK PROPERLY, BUT AS I AM NOW OVER 12,000 MILES IT HAS STARTED TO CAUSE THE CAR TO CALL AT ODD TIMES. FOR EXAMPLE COMING OUT OF A PARKING SPACE THE CAR STALLED LEAVING ME HALF IN AND HALF OUT THE SPACE. IT ALSO STALLED AT A TRAFFIC LIGHT 3 DAYS AGO. THEN THE WARNINGS COMMON AND THEN GO OFF, FINALLY I CAPTURED THIS WARNING ON CAM
... ERA. ANNOYINGLY THE BENTLEY SYSTEM DOES NOT SEEM TO LOG THE WARNINGS AND ALL THE FAILURES AS EVERY TIME I TAKE THIS CAR TO THE DEALER THEY CLAIM THEY CANT FIND THE PROBLEM, DESPITE HAVING EVIDENCE IN HAND, SUCH AS A PHOTO LIKE THIS. YOU COULD CALL THIS CAR A LEMON BUT YOU WOULD BE BETTER TO CALL TO BADLY DESIGNED - THERE ARE SOME SEVER ISSUES WITH THIS MODEL MOST GOING DIRECTLY TO SAFETY.Read more
Incident date: Apr 15, 2017
BENTLEY SAFEGUARD FAILURE BENTLEY SAFEGUARD IS SUPPOSED TO STOP THE CAR IN THE EVENT OF AN OBSTACLE. I WAS IN THE VEHICLE ATTEMPTING TO MAKE A LEFT HAD TURN FROM THE RIGHT HAND LANE ON A TWO WAY ROAD. THE TRAFFIC WAS HEAVY BUT FREE FLOWING AT AROUND 20 MPH. A LARGE 18 WHEELER TRUCK FLASHED ME TO MAKE THE TURN, SO I STARTED QUICKLY TO DO THE TURN AND AS I GOT NEARLY HALF WAY ACROSS THE ROAD B
... ENTLEY SAFEGUARD STOPPED THE CAR IN THE DIRECT ONCOMING PATH OF THE TRUCK. THE SEMI THEN HAD TO EMERGENCY BREAK TO AVOID ME AS A STATIONARY OBJECT IN THE MIDDLE OF THE ROAD. HE MANAGED TO DO THIS STOPPING A FEW YARDS FORM THE CAR. MY SON WAS IN THE PASSENGER SEAT, HE IS 13 YEARS OLD, AND I WAS IN FEAR THAT THE TRUCK COULD ACTUALLY HIT HIM AND I COULD DO NOTHING TO GET THE CAR GOING AGAIN IN TIME. I HAVE NOW TURNED BENTLEY SAFEGUARD OFF. THE DEALER CLAIMED THAT THE SAFEGUARD MIGHT BE IN THE HIGH ALERT MODE, BUT REGARDLESS OF WHICH MODE IT IS IN IT IS DANGEROUS. THE SEMI DRIVER WAS VERY UPSET AND THE HORNS BLASTED.Read more
Incident date: Jul 1, 2017
THE BAD DESIGN OF THE BENTLEY BENTAYGA VENTILATION SYSTEM AT THE FRONT CAUSES THE SCREEN TO STEAM UP ALL THE TIME IN HUMID WEATHER MAKING IT VERY HARD TO SEE OUT THE FRONT WINDOW. YOU CLEAN IT AND IT IS STEAMED AGAIN IN 5 SECONDS. I HAVE NEARLY HIT A PEDESTRIAN BECAUSE OF THE BAD VISIBILITY ON A RELATIVELY HUMID VIRGINIA DAY. A PHOTO IS ATTACHED
Incident date: Jan 1, 2017
1 THE CAR WILL SLIP INTO NEUTRAL WHEN YOU TAKE YOUR FOOT OFF THE GAS, EVEN IN TERRIBLE WEATHER. THIS MEANS NO GEAR IS ACTUALLY ENGAGED, AND IF AN EMERGENCY OCCURS IT HAS TO FIRST FIND A GEAR BEFORE YOU CAN UTILISE POWER. I CAN SEND ATTACH A VIDEO TO SHOW THE POINT IN FULL, IN VERY BAD WEATHER, BUT IT WILL TNO LET ME ATTACH IT HERE 2 WE HAVE DONE A CYBER ASSESSMENT ON THE CAR SND IT IS TERRIBL
... E, WE TESTED A HOSPITAL CHAIN IN VIRGINIA AND THIS SINGLE CAR WAS WORSE THAT OVER 10 HOSPITALS COMBINED. SYSTEMS CAN POTENTIALLY BE TURNED OFF CYBERLY. ONE VULNERABILITY WAS FIRST IDENTIFIED IN 1999, AND IT WAS PATCHED IN 1999 AND ON THIS BENTLEY IT STILL EXISTS. BOTH MAKE THIS CAR EXTREMELY UNSAFE.Read more
Incident date: Jan 1, 2017
1 THE CAR WILL SLIP INTO NEUTRAL WHEN YOU TAKE YOUR FOOT OFF THE GAS, EVEN IN TERRIBLE WEATHER. THIS MEANS NO GEAR IS ACTUALLY ENGAGED, AND IF AN EMERGENCY OCCURS IT HAS TO FIRST FIND A GEAR BEFORE YOU CAN UTILISE POWER. I CAN SEND ATTACH A VIDEO TO SHOW THE POINT IN FULL, IN VERY BAD WEATHER, BUT IT WILL TNO LET ME ATTACH IT HERE 2 WE HAVE DONE A CYBER ASSESSMENT ON THE CAR SND IT IS TERRIBL
... E, WE TESTED A HOSPITAL CHAIN IN VIRGINIA AND THIS SINGLE CAR WAS WORSE THAT OVER 10 HOSPITALS COMBINED. SYSTEMS CAN POTENTIALLY BE TURNED OFF CYBERLY. ONE VULNERABILITY WAS FIRST IDENTIFIED IN 1999, AND IT WAS PATCHED IN 1999 AND ON THIS BENTLEY IT STILL EXISTS. BOTH MAKE THIS CAR EXTREMELY UNSAFE.Read more