Consumer Safety Complaints

Incident date: Nov 8, 2025

This vehicle was involved in a rear end collision in late 2025. The vehicle was just sold at auction with a clean title even though it has frame damage that is more than 100% of the cost of this vehicle. It is sold with a clean title and I am worried that a used car dealership will try to sell it with no accident history and clean title to an unsuspecting person.

Crash 1 injured

Incident date: Nov 8, 2025

This vehicle was involved in a rear end collision in late 2025. The vehicle was just sold at auction with a clean title even though it has frame damage that is more than 100% of the cost of this vehicle. It is sold with a clean title and I am worried that a used car dealership will try to sell it with no accident history and clean title to an unsuspecting person.

Crash 1 injured

Incident date: Dec 3, 2025

The vehicle is leaking fuel like it did before the recall in 2016. Fuel puddle under car after sitting for 3 minutes huge safety problem. The recall was done 9 years after the car was sold and it’s been 9 years since the recall was done and the problem came back, meaning it was never actually fixed, since it lasted the exact same time it took to break the first time.

Incident date: Jan 13, 2026

The car started with charging issues, Audi said they performed an update that was supposed to fix the problems however they did not complete the update like stated. . The car on 2 occasions while driving MMI screen went blank almost caused me to crash. There was no indication or warnings I took it in again where it’s still at. . The vehicle has been in service several times without being repaire... Read more

Incident date: Dec 1, 2025

I am reporting a defect related to carbon buildup in the Secondary Air Injection (SAI) system on my 2016 Audi Q5 3.0L Supercharged (engine code CTUC). My vehicle has been diagnosed by an Audi dealer with DTC P0491 – Secondary Air Injection System Insufficient Flow, and restricted secondary air flow has been confirmed through Audi-authorized diagnostics. This failure mode is described in TSB 201... Read more

Incident date: Mar 10, 2025

The contact owns a 2024 Audi Q3. The contact stated that while driving approximately 10 MPH, a second vehicle T- Boned crashed into the driver's side of the vehicle. During the crash, no air bags deployed, and the collision avoidance system did not activate to alert the driver. The contact sustained back and neck injuries, which later required medical treatment. The contact also suffered from PTS... Read more

Crash 1 injured

Incident date: Jan 19, 2026

The contact owns a 2015 Audi Q5. The contact stated that the rear subframe was extremely rusted and could not pass a safety inspection. The vehicle was driven to the dealer, but the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 82,351.

Incident date: Jan 25, 2026

I get an error message that says: Selector Lever Malfunction. Currently the car is still drivable it is an issue with the transmission/gear shifter for transmission. This could cause serious injury if the transmission decided to stop working/communicating with the sensor while driving. Currently it states that it is safe to drive, however I could be on my way home and have it switch without war... Read more

Incident date: Jan 24, 2025

The contact owns a 2014 Audi A5. The contact stated that after each rainfall, there was a large amount of water inside the trunk of the vehicle, creating mold inside the trunk. The vehicle was taken to an auto body shop, and holes were discovered in the trunk and were filled. After another rainfall, the vehicle was taken to an Audi dealer, and the dealer stated that the trunk was cleaned, but the ... Read more

Incident date: Jun 2, 2025

Oil consumption. Audi Q5 oil consumption in my car is not functioning properly. I have to put oil in it about every 3 weeks or less depending on how much I’m driving.

Incident date: Jan 21, 2026

The honk stopped functioning on January 21 2026. I noticed this when a car was moving into my lane on a major highway and I need to honk to alert them. Not being able to alert another drive that they are about to hit me puts me, the other driver, and potentially others at risk. I had to break hard, which is also a safety hazard. The honk has not functioned since, so it was not an isolated issue. N... Read more

Incident date: Jan 23, 2026

Sunroof imploded while we were driving on I-10. It sounded like a loud gunshot. The panel of the sunroof that elevates shattered.

Incident date: Jan 16, 2025

The tailgate lifting mechanism consistently creaks and groans and rubs against the body panel due to insufficient lift balance from both mechanisms. as a result, Ive already had to replace the lift rods once. I used OEM parts and the exact same thing is happening again.

Incident date: Jun 23, 2025

Engine failed at 78,990 from an manufacturer defect that Audi knows about for the last couple of years. Audi extended warranty due to the failure to 8 years or 80K miles. The engines can lock up due to a piston failure in the scored cylinder walls causing a crash. Oil consumption is very high causing vehicle to burn oil and not pass smoke test. Please investigate these engine failure and manufactu... Read more

Incident date: Dec 19, 2025

I purchased this vehicle new in June 2020. Since January 2022, it has experienced recurring water intrusion into the passenger cabin during heavy rain. Water leaks from the ceiling around the overhead console near the front reading/map lights. During heavy rain, water pools and causes the interior lights to turn on unexpectedly while driving. Generally, the lights cannot be turned off or immediate... Read more

Incident date: Dec 19, 2025

I purchased this vehicle new in June 2020. Since January 2022, it has experienced recurring water intrusion into the passenger cabin during heavy rain. Water leaks from the ceiling around the overhead console near the front reading/map lights. During heavy rain, water pools and causes the interior lights to turn on unexpectedly while driving. Generally, the lights cannot be turned off or immediate... Read more

Incident date: Dec 19, 2025

I purchased this vehicle new in June 2020. Since January 2022, it has experienced recurring water intrusion into the passenger cabin during heavy rain. Water leaks from the ceiling around the overhead console near the front reading/map lights. During heavy rain, water pools and causes the interior lights to turn on unexpectedly while driving. Generally, the lights cannot be turned off or immediate... Read more

Incident date: Jan 3, 2026

Owner: Jyima Ofori-Atta Vehicle: 2024 Audi Q8 E-Tron (55) VIN: WA15AAGEXRB031696 Current Mileage: Approximately 6,335 miles Dealer: Audi Van Nuys, Sherman Oaks, CA Lease Start Date: February 1, 2025 Car charging issue I recently received my vehicle back from service following an extended stay related to recurring charging system and software issues. While the vehicle has been returned to me, my p... Read more

Incident date: Nov 1, 2025

The contact owns a 2023 Audi SQ8. While refueling the vehicle, the contact became aware that the electric actuator had fractured. There were no warning lights illuminated. The vehicle was towed to the local dealer, who confirmed that there was no emergency fuel door release. The vehicle was repaired. The manufacturer was contacted and provided information about the red door release. The failure mi... Read more

Incident date: Nov 1, 2025

The contact owns a 2023 Audi SQ8. While refueling the vehicle, the contact became aware that the electric actuator had fractured. There were no warning lights illuminated. The vehicle was towed to the local dealer, who confirmed that there was no emergency fuel door release. The vehicle was repaired. The manufacturer was contacted and provided information about the red door release. The failure mi... Read more

Incident date: Jan 21, 2026

The car is displaying "Right front marker light defective". This lessens the visibility when turning. This problem is a VIN specific recall of the 2017 Q7 and my VIN is not included, even though I am experiencing the exact same problem as the recall on the other VINs from the same year.

Incident date: Jan 13, 2026

As I began to move the car, the vehicle suddenly accelerated on its own. I attempted to brake before reaching the stop sign, but the car continued to gain speed. I estimate the vehicle reached approximately 60 mph. Within seconds, I collided with two vehicles and then a palm tree, sustaining a frontal impact. The entire incident occurred within approximately two to three seconds, during which the ... Read more

Crash 1 injured

Incident date: Jan 13, 2026

As I began to move the car, the vehicle suddenly accelerated on its own. I attempted to brake before reaching the stop sign, but the car continued to gain speed. I estimate the vehicle reached approximately 60 mph. Within seconds, I collided with two vehicles and then a palm tree, sustaining a frontal impact. The entire incident occurred within approximately two to three seconds, during which the ... Read more

Crash 1 injured

Incident date: Jan 13, 2026

As I began to move the car, the vehicle suddenly accelerated on its own. I attempted to brake before reaching the stop sign, but the car continued to gain speed. I estimate the vehicle reached approximately 60 mph. Within seconds, I collided with two vehicles and then a palm tree, sustaining a frontal impact. The entire incident occurred within approximately two to three seconds, during which the ... Read more

Crash 1 injured

Incident date: Jan 17, 2026

Car has a burnt cylinder from excessive oil consumption due to poor piston ring design. These engines are prone to failure to do carbon buildup on the cylinders which leads to poor PCV performance to exacerbate the problem. Audi dealership has confirmed my cylinder 3 has a burnt valve and requires a new engine.

Incident date: Oct 10, 2025

Following a rear collision repair at an authorized dealer collision center, multiple ADAS safety systems were not properly calibrated despite insurance payment and shop representations that repairs were complete. WHAT FAILED: Lane Change Assist, Peripheral Camera System, Side Assist, 360-Degree Camera, Front Camera, and Adaptive Cruise Control were either not calibrated or calibrated in timeframe... Read more

Incident date: Oct 10, 2025

Following a rear collision repair at an authorized dealer collision center, multiple ADAS safety systems were not properly calibrated despite insurance payment and shop representations that repairs were complete. WHAT FAILED: Lane Change Assist, Peripheral Camera System, Side Assist, 360-Degree Camera, Front Camera, and Adaptive Cruise Control were either not calibrated or calibrated in timeframe... Read more

Incident date: Oct 10, 2025

Following a rear collision repair at an authorized dealer collision center, multiple ADAS safety systems were not properly calibrated despite insurance payment and shop representations that repairs were complete. WHAT FAILED: Lane Change Assist, Peripheral Camera System, Side Assist, 360-Degree Camera, Front Camera, and Adaptive Cruise Control were either not calibrated or calibrated in timeframe... Read more

Incident date: Jan 21, 2026

My 2019 Audi A6 sedan displays warnings for the Start/Stop system malfunction indicated in Audi's document: "Emissions Service Action Code: 27BQ" [XXX] I'm still waiting to hear if this has been elevated to Recall status. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Jan 21, 2026

My 2019 Audi A6 sedan displays warnings for the Start/Stop system malfunction indicated in Audi's document: "Emissions Service Action Code: 27BQ" [XXX] I'm still waiting to hear if this has been elevated to Recall status. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Aug 21, 2025

The contact owns a 2021 Audi SQ7. The contact received notification of NHTSA Campaign Number: 25V201000 (Electrical System). The contact scheduled an appointment with a local dealer; however, the dealer advised the contact that the USB ports needed to be repaired to complete the recall repair. The contact had never used the ports and was unaware of the failure prior to the recall notification. The... Read more

Incident date: Jan 1, 2026

Piston rings failure, large oil consumption and water pump leaking

Incident date: Jan 11, 2026

Odometer Fraud. The contact purchased a 2012 Audi A4. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of the purchase, the mileage was 90,512 and at the time of the registration, it was discovered that the mileage was 175,000.

Incident date: Jan 20, 2026

I am writing to file a formal safety defect complaint regarding the EA839 3.0T turbocharged V6 engine installed in various Audi models, including but not limited to the B9/B9.5 S4 and S5, C8 A6 and A7, and 4M/4M.5 Q7 and Q8 (model years approximately 2017 onward). This engine has a well-documented issue with piston skirt wear and failure, which I believe constitutes a significant safety hazard due... Read more

Incident date: Jan 12, 2026

Dash Delamination: The leather dashboard is experiencing severe delamination and pulling away from the substrate, specifically in the area surrounding the passenger-side airbag. I believe this condition poses two significant safety risks: Airbag Interference: The detached and warped material may obstruct, delay, or alter the deployment path of the passenger-side airbag during a collision. Visibi... Read more

Incident date: Jan 12, 2026

Dash Delamination: The leather dashboard is experiencing severe delamination and pulling away from the substrate, specifically in the area surrounding the passenger-side airbag. I believe this condition poses two significant safety risks: Airbag Interference: The detached and warped material may obstruct, delay, or alter the deployment path of the passenger-side airbag during a collision. Visibi... Read more

Incident date: Jan 12, 2026

Dash Delamination: The leather dashboard is experiencing severe delamination and pulling away from the substrate, specifically in the area surrounding the passenger-side airbag. I believe this condition poses two significant safety risks: Airbag Interference: The detached and warped material may obstruct, delay, or alter the deployment path of the passenger-side airbag during a collision. Visibi... Read more

Incident date: Oct 24, 2025

What component or system failed or malfunctioned, and is it available for inspection upon request? TRANSMISSION - GEAR SHIFT How was your safety or the safety of others put at risk? THE CAR STOPPED SHIFTING GEARS AND WE WHEN THE CAR INSTRUCTED US TO PULL OVER IMMEDIATELY IT WASN'T A SAFE PLACE TO STOP THE CAR. Has the problem been reproduced or confirmed by a dealer or independent service center? ... Read more

Incident date: Jun 4, 2025

Due to a leak in the rear axle that is connected to the differential, it caused the entire differential to fail. The bearing within the differential completely failed due to contaminated oil. The Q8s are known to have this occur but only in year models 2020-2022. My Q8 is a 2019 and Audi is aware of these issues given technical service bulletins available but doesnt want to take responsibility as ... Read more

Incident date: Dec 17, 2025

Audi mmi safety systems regularly go into failure/ error mode (see photos ) - screen says car can still be driven on screen but all warnings flash continuously and safety systems do not operate until car turned off again, often errors and failure of safety systems to operate continue on next start up -often 1-10x times a day, then no issues for a couple days. Reported to Audi w description and p... Read more

Incident date: Dec 17, 2025

Audi mmi safety systems regularly go into failure/ error mode (see photos ) - screen says car can still be driven on screen but all warnings flash continuously and safety systems do not operate until car turned off again, often errors and failure of safety systems to operate continue on next start up -often 1-10x times a day, then no issues for a couple days. Reported to Audi w description and p... Read more

Incident date: Dec 17, 2025

Audi mmi safety systems regularly go into failure/ error mode (see photos ) - screen says car can still be driven on screen but all warnings flash continuously and safety systems do not operate until car turned off again, often errors and failure of safety systems to operate continue on next start up -often 1-10x times a day, then no issues for a couple days. Reported to Audi w description and p... Read more

Incident date: Dec 30, 2025

The engine (internal mechanical failure) malfunctioned. The vehicle developed a persistent ticking/knocking noise from the engine bay, and the authorized Audi dealer diagnosed the issue as requiring a full engine replacement. The vehicle is currently available for inspection upon request. A catastrophic engine failure presents a risk of sudden loss of power, stalling, or engine seizure, which cou... Read more

Incident date: Jan 15, 2026

Immediately after taking it home from a dealership, I noticed the MMI system wasn’t turning on. I figured it would fix itself, but it’s been 4 days and nothing has happened. The screen stays black when starting the car. When I reset the MMI by holding the volume knob for 10 seconds, it briefly turns on but shuts itself off right after.

Incident date: Dec 5, 2025

On or December 5th, 2025 (4 days after taking possession of the vehicle, I experienced a sudden and severe steering system failure while driving. When turning the steering wheel (even slightly), the vehicle produced a loud buzzing/grinding noise and the steering effort increased significantly, creating an immediate safety hazard. Because the steering issue worsened quickly and made the vehicle dif... Read more

Incident date: Dec 5, 2025

On or December 5th, 2025 (4 days after taking possession of the vehicle, I experienced a sudden and severe steering system failure while driving. When turning the steering wheel (even slightly), the vehicle produced a loud buzzing/grinding noise and the steering effort increased significantly, creating an immediate safety hazard. Because the steering issue worsened quickly and made the vehicle dif... Read more

Incident date: Dec 5, 2025

On or December 5th, 2025 (4 days after taking possession of the vehicle, I experienced a sudden and severe steering system failure while driving. When turning the steering wheel (even slightly), the vehicle produced a loud buzzing/grinding noise and the steering effort increased significantly, creating an immediate safety hazard. Because the steering issue worsened quickly and made the vehicle dif... Read more

Incident date: Jan 18, 2026

I was driving down the highway and all of a sudden my sunroof exploded. It sounded like a loud gunshot. I got off the exit pulled over and I saw that my sunroof was shattered. On my Audi Q5 2016.

Incident date: Jan 16, 2026

I am writing to report a serious and life-threatening safety incident involving my Audi vehicle following recent service performed by an authorized Audi dealer. Vehicle information: Model: Audi (2015) VIN: [XXX] Servicing Dealer: Audi Lafayette IN Date of Service: 2026-01-14 A few days after the service appointment, my wife was driving the vehicle from Lafayette, Indiana to Chicago on the h... Read more

Incident date: Dec 31, 2025

The starter in my Audi Q7 2019 failed and the car would not start. I was parked in my garage and manually had to put the car in neutral using the tool provided in the trunk and push the car out of the garage until a flatbed tow truck was able to take my car to the shop. If this happened elsewhere, I could have been stranded without the ability to start my car. My car was towed to a certified shop ... Read more