Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,943 complaints for AUDI
Incident date: Apr 2, 2026
The vehicle repeatedly disengages critical safety features, including Distance Warning, Traffic Sign Recognition, Adaptive Cruise Assist, Emergency Assist, and Active Front Assist, and displays a malfunction alert. Additionally, the vehicle has abruptly stopped without any identifiable cause while traveling on a straight roadway with no surrounding traffic. The dealer provided me with a brand new ... Read more
Incident date: Apr 2, 2026
The vehicle repeatedly disengages critical safety features, including Distance Warning, Traffic Sign Recognition, Adaptive Cruise Assist, Emergency Assist, and Active Front Assist, and displays a malfunction alert. Additionally, the vehicle has abruptly stopped without any identifiable cause while traveling on a straight roadway with no surrounding traffic. The dealer provided me with a brand new ... Read more
Incident date: Apr 2, 2026
The vehicle repeatedly disengages critical safety features, including Distance Warning, Traffic Sign Recognition, Adaptive Cruise Assist, Emergency Assist, and Active Front Assist, and displays a malfunction alert. Additionally, the vehicle has abruptly stopped without any identifiable cause while traveling on a straight roadway with no surrounding traffic. The dealer provided me with a brand new ... Read more
Incident date: Mar 29, 2026
I’m reporting a serious safety issue with my 2018 Audi Q7. Both rear suspension springs failed suddenly while I was driving at highway speeds 70 MPH, with no warning at all. This was extremely dangerous—I almost lost control of the vehicle when it happened. The rear of the car dropped and handling became unstable immediately. There were no prior signs, noises, or issues leading up to the fail... Read more
Incident date: Nov 1, 2025
USB-C ports found on the front center console and second row center console have a defective design that leads to frequent "push in" of the USB connector. This is leading to shorts, circuit boards overheating, and potential fire risk. It is a frequent issue reported in online forums affecting a wide range of Audi models that include the SQ7 and Q7 among many others. Dealers and Audi of America a... Read more
Incident date: Feb 2, 2026
The first time, while driving at 50-55mph, the engine decelerated suddenly. After about 10-15 seconds struggles with the gas pedal and brake pedal, the car accelerated normally. I pulled safely to side of the road to shut off the engine and start again. Things seemed to work like normal. The control panels did not show any warning signs. The second and third times (couple weeks later), while dri... Read more
Incident date: Apr 1, 2026
This vintage 2014 Audi A5 has a well known serious rust perforation issue with the rear subframe. The corrosion / rust through of two major holes, approx 3 inches in diameter, causing structural failure of the sub frame. This is a major saftey concern with these cars from model year 2009 thru 2017. The only remedy is replacement of the sub frame under Audi's 12 year rust perforation warrant... Read more
Incident date: Apr 1, 2026
This vintage 2014 Audi A5 has a well known serious rust perforation issue with the rear subframe. The corrosion / rust through of two major holes, approx 3 inches in diameter, causing structural failure of the sub frame. This is a major saftey concern with these cars from model year 2009 thru 2017. The only remedy is replacement of the sub frame under Audi's 12 year rust perforation warrant... Read more
Incident date: Apr 1, 2026
This vintage 2014 Audi A5 has a well known serious rust perforation issue with the rear subframe. The corrosion / rust through of two major holes, approx 3 inches in diameter, causing structural failure of the sub frame. This is a major saftey concern with these cars from model year 2009 thru 2017. The only remedy is replacement of the sub frame under Audi's 12 year rust perforation warrant... Read more
Incident date: Mar 3, 2026
Since I purchase my vehicle I have had to continuously replace my tires on the front. Going through my carfax acct I came across some recalls that showed up that I had no idea of the car may had which was prior to purchase from the dealers. I would think that these issues were fixed prior to reselling. I recently had to pull over on the freeway due to the tire making noises then realized that the... Read more
Incident date: Mar 3, 2026
Since I purchase my vehicle I have had to continuously replace my tires on the front. Going through my carfax acct I came across some recalls that showed up that I had no idea of the car may had which was prior to purchase from the dealers. I would think that these issues were fixed prior to reselling. I recently had to pull over on the freeway due to the tire making noises then realized that the... Read more
Incident date: Mar 3, 2026
Since I purchase my vehicle I have had to continuously replace my tires on the front. Going through my carfax acct I came across some recalls that showed up that I had no idea of the car may had which was prior to purchase from the dealers. I would think that these issues were fixed prior to reselling. I recently had to pull over on the freeway due to the tire making noises then realized that the... Read more
Incident date: Feb 2, 2026
See attached document for complaint. I took my 2021 AUDI A8 to Audi Rockville located at 1125 Rockville Pike; Rockville, MD 20852 on July 18 to fix the recall. After waiting for 2 hours at the dealership, they told me they must go to BestBuy to buy a USB stick and asked if we could re-schedule which we did. I then came back on September 30, and again after 2 hours of waiting, they told me the USB... Read more
Incident date: Jan 26, 2026
the jet fuel pump is on the recall list for front wheel drive audi a 3 cars - they are only including vin numbers for that type of car - mine is all wheel drive and even though i have the same faulty part in my car they will not take responsibility for it - which is why there is a class action law suit against audi america now - so i am filing all of the things that i can to help in resolving the ... Read more
Incident date: Mar 20, 2026
Engine overheating due to a bad water pump and thermostat, leak in coolant system. Car only had 30,000 miles on it. This model should be included in the Audi/VW lawsuit, [XXX] , et al. v. Volkswagen Group of America, Inc., et al., Civil Action No. XXX. I should be entitled to the extended warranty granted through this lawsuit. Problem was corrected through warranty repair completed on 3/31/2026... Read more
Incident date: Dec 25, 2025
The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The rear-view camera image failed to display properly, and the screen was blank. The contact received notification of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not... Read more
Incident date: Dec 25, 2025
The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The rear-view camera image failed to display properly, and the screen was blank. The contact received notification of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not... Read more
Incident date: Feb 20, 2026
Instrument panel reflection is causing a windshield glare that impairs driver visibility during normal operation. The issue originates from the panoramic display screen located behind the steering wheel. The back surface of the display is built too close to the windshield glass and causes a strong reflection that projects high onto the inside of the windshield during normal driving conditions. Th... Read more
Incident date: Mar 9, 2026
I got into a head-on collision with a cement center median going roughly 45-50MPH after fishtailing on black ice. My airbags did not deploy at that speed, I contact toyota corporate and they only removed the CDR information and did not assess the airbag sensors themselves. I was able to press the SOS button for EMS to arrive. My safety was put at risk as none of my airbags deployed. It was not in... Read more
Crash
Incident date: Mar 9, 2026
I have replaced several sets of tires with this Tesla Model X 2019. After years of dealing with a front end alignment problem, I finally had the repair done with some assistance from Tesla. When I purchased my vehicle under warranty, I reported problems with steering and pulling to one side, but they repeatedly claimed they couldn't replicate. This was before they allowed customers to drive wit... Read more
Incident date: Mar 9, 2026
I have replaced several sets of tires with this Tesla Model X 2019. After years of dealing with a front end alignment problem, I finally had the repair done with some assistance from Tesla. When I purchased my vehicle under warranty, I reported problems with steering and pulling to one side, but they repeatedly claimed they couldn't replicate. This was before they allowed customers to drive wit... Read more
Incident date: Mar 1, 2024
I am reporting a safety issue involving my 2019 Honda Odyssey transmission. Since early ownership, the vehicle has had ongoing hesitation and delayed response when accelerating, especially during gear shifts. Over time, this condition has worsened and now includes intermittent loss of power when pressing the accelerator, followed by sudden jerking or lurching forward. The most serious incident o... Read more
Incident date: Mar 1, 2024
I am reporting a safety issue involving my 2019 Honda Odyssey transmission. Since early ownership, the vehicle has had ongoing hesitation and delayed response when accelerating, especially during gear shifts. Over time, this condition has worsened and now includes intermittent loss of power when pressing the accelerator, followed by sudden jerking or lurching forward. The most serious incident o... Read more
Incident date: Mar 1, 2024
Vehicle was dormant overnight and caught fire. Battery disintegrated and fire tore across the entire engine compartment and front end. Fire department conducted investigation and determined mechanical failure. Showed no signs of issue before hand was driven shortly the night before to move parking spots.
Fire
Incident date: Mar 20, 2026
I bought my car in 2021. Two weeks ago 4-5 dashboard signs came up on my screen. I contacted local dealer and they said they need nearly $3000 to fix it. I told them it’s a safety issue and they refused to budge. I complained to Honda through X and they refused to help me. They are not taking it seriously
Incident date: Mar 20, 2026
I bought my car in 2021. Two weeks ago 4-5 dashboard signs came up on my screen. I contacted local dealer and they said they need nearly $3000 to fix it. I told them it’s a safety issue and they refused to budge. I complained to Honda through X and they refused to help me. They are not taking it seriously
Incident date: Mar 20, 2026
Have waited for one year plus to get part replaced for NHTA recall #24V-896. ABS/ESC/ Traction control module. Dealerships say part is not available and to wait. In my opinion this is a safety hazard.
Incident date: Mar 14, 2026
Power Train- error message stating 4x4 is unavailable, message will appear anytime between when first starting the car to active on the road. While active, there sounds like there’s some sounds coming from the rear tires before message appears. This issue has been consistent since purchasing the car at 76k mileage. Airbag- at random and then noticeably when hitting some bumps, dash light stating... Read more
Incident date: Mar 14, 2026
The contact owns a 2016 Acura MDX. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle hesitated, and the RPM became elevated, before the vehicle accelerated as intended. No warning lights were illuminated. The vehicle was taken to an independent mechanic; however, the failure was not... Read more
Incident date: Mar 2, 2026
Mid December 2025 my forward collision warning, adaptive cruise control, automatic emergency braking and auto high beams all stopped working. I combined the repair request with my next oil change Dec 22, 2025. The Chevy dealer, Serra, advised me that Chevrolet had no way to correct these problems, one of which was a $950 option. I have returned to the dealer more times, still no fix. I have talked... Read more
Incident date: Mar 2, 2026
Mid December 2025 my forward collision warning, adaptive cruise control, automatic emergency braking and auto high beams all stopped working. I combined the repair request with my next oil change Dec 22, 2025. The Chevy dealer, Serra, advised me that Chevrolet had no way to correct these problems, one of which was a $950 option. I have returned to the dealer more times, still no fix. I have talked... Read more
Incident date: Mar 2, 2026
The vehicle experiences intermittent power steering malfunction while driving. Warning messages including “Power Steering Malfunction” and “Low Voltage Abnormality” appear, and the steering wheel becomes stiff and difficult to turn. This has occurred multiple times during normal driving conditions, including at low speeds and while turning. When the issue occurs, it requires increased eff... Read more
Incident date: Mar 25, 2026
The vehicle experienced a sudden loss of power steering while in operation, creating a safety concern due to reduced ability to control the vehicle. At the time of failure, multiple electrical and control module faults were present. The vehicle was inspected by a dealership, which diagnosed the issue as requiring rack and pinion replacement. The owner paid out of pocket for this repair. Dealershi... Read more
Incident date: Mar 25, 2026
the rear lights do not function they quit working and there is no parking lights tail lights brake lights
Incident date: Mar 25, 2026
I was traveling on the I70 West around the 210 mile marker. I was in the passing lane at high speed when the vehicle without warning switched itself off. The dash showed the “press start” warning, but the vehicle would not restart. I was fortunate that I was around 1/2 a mile from a rest stop area. I was able to glide the vehicle into the rest area. As I slowed close to a stop the vehicle sudd... Read more
Incident date: Mar 29, 2026
The vehicle (2025 Kia Carnival Hybrid) has suffered from a systemic parasitic 12V battery drain since the first month of ownership. The first occurrence was July 20, 2025, requiring a jump-start from Kia Roadside Assistance. On 02/26/2026, the vehicle was presented at Moritz Kia Alliance for the same issue. The dealer diagnosed the 12V battery as defective (Code R04) and replaced it under warrant... Read more
Incident date: Mar 29, 2026
Engine died because oil wasn't changed, even though the car wasn't due for an oil change and no indicator flashed on the dashboard warning us that maintenance was needed.
Incident date: Mar 31, 2025
The contact owns a 2015 Ram 1500. The contact stated that while the vehicle was parked, the vehicle was started, and the ABS, traction control, and brake warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with ABS failure. The contact was informed that the ABS needed to be replaced. The vehicle was not repaired. The contact was informed that there was a na... Read more
Incident date: Mar 31, 2025
VIN plate missing over 150 days.
Incident date: Mar 31, 2025
The contact owns a 2018 Chevrolet Impala. The contact stated that while the A/C was activated during the summer of 2025, the A/C failed to function as intended. The contact stated that hot air was blowing through the vents. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with an EVAP leak. The leak was found on a corner near the evapo... Read more
Incident date: Oct 23, 2025
The contact owns a 2017 Hyundai Tucson. The contact stated that the vehicle was consuming an excessive amount of engine oil. There was an abnormal knocking sound coming from the vehicle. There was no warning light illuminated. Due to the failure, the vehicle was towed to a dealer, and the excessive oil consumption was confirmed. The contact was informed that the vehicle was included in NHTSA Campa... Read more
Incident date: Mar 29, 2026
While driving on the highway on 02/20/2026 at approximately 152,000 miles, my 2019 Ford F-150 3.0L Power Stroke diesel caught fire and was completely destroyed. The day before the fire (02/19/2026), the FordPass app logged an electrical system error that self-cleared the same day. Believing the issue resolved itself, I continued normal operation. The following day the vehicle caught fire on the hi... Read more
Fire
Incident date: Mar 29, 2026
While driving on the highway on 02/20/2026 at approximately 152,000 miles, my 2019 Ford F-150 3.0L Power Stroke diesel caught fire and was completely destroyed. The day before the fire (02/19/2026), the FordPass app logged an electrical system error that self-cleared the same day. Believing the issue resolved itself, I continued normal operation. The following day the vehicle caught fire on the hi... Read more
Fire
Incident date: Mar 29, 2026
I have a master cylinder brake recall and I have taken my car to the Acura of Fort Myers dealership and they said they can’t fix the issue because parts are not available. I should receive a second notification from Acura Automobile Division when parts will be available and they won’t be available until spring of 2026 . I need my car to drive around and my concern is my safety driving the c... Read more
Incident date: Mar 29, 2026
We learned that our 2025 Toyota Sienna was recalled as of October 2025. We dropped off our Sienna at One Toyota of Oakland on 10/31/25. We have not heard anything back from them about when the seats will be repaired. We have had a Rav4 in the interim, but the ergonomics of this car are painful for one of the car's users. We purchased the Sienna because of the ergonomics when using the vehicle with... Read more
Incident date: Feb 12, 2025
Vehicle unexpectedly down shifting while driving causing vechile to jerk. After parking truck, truck presents a no start condition and unlit gear selector lights. While driving truck will go in and out of limp mode. I have scheduled a appointment to bring the truck in for a diagnostic test 03/31/2026.
Incident date: Feb 12, 2025
The vehicle is burning oil even when oil changes are done routinely. Then all of a sudden I have total loss of power will not go over 35 miles an hour. And climbing hill would not go over 20. It just happened no warning lights on dash So now I have a car that is still owning 8 grand on. So now a lawn ornament. I have seen on different formats. That there is hundreds having the same issue. ... Read more
Incident date: Mar 18, 2026
I purchased a used 2015 Jeep Wrangler from a dealership in New York. At the time of sale, the vehicle had an open urgent safety recall (19V-018) for a defective Takata passenger airbag inflator. This recall was never disclosed to me by the dealership prior to or at the time of purchase. The recall advisory was noted on the NYS inspection report conducted the same morning the vehicle was sold to me... Read more
Incident date: Jan 31, 2026
My 2024 Audi Q5 plug-in hybrid (VIN [XXX] ) has twice lost accelerator response when transitioning from battery power to gasoline power. In both events, the warning message displayed was: “Drive system: malfunction! Please contact Service.” In both events, the accelerator stopped responding and normal operation was restored only after the vehicle was stopped and restarted. First incident: On 1... Read more
Incident date: Jan 31, 2026
I was notified in November 2025 that the transmission shift cable in my 2015 Dodge Dart was being recalled. There was no remedy at the time, however it is now the end of March 2026 and a remedy remains unavailable. This has put my safety and the safety of others on the road at risk because, per the safety recall notice I was sent, "[failure of the transmission shift cable] can cause an unexpected... Read more