Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: May 1, 2025
Left the house, made it a few miles from the house. Loud pop from the rear seat, warning lights came up on the dash limited power and check electrical system. Was limited to 25mph to drive home. All recalls were done prior to failure. Last recall was done approx 2 weeks prior to failure. ICCU was diagnosed as the failure and was replaced.
Incident date: Dec 10, 2024
The contact owns a 2021 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V160000 (Back-Over Prevention); however, the part to do the recall repair was unavailable. The vehicle was taken to two dealers; however, each dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amou... Read more
Incident date: May 26, 2025
I was driving my vehicle at approximately 70mph and the vehicle suddenly downshifted into a low gear (i believe 1st) causing tires to lockup. I was able to maintain control of the vehicle. Within 5 miles of driving it, the transmission was acting erractic. Was brought to local mechanic and it was determined the transmission is now shot this incident.
Incident date: Dec 11, 2024
The contact owns a 2016 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted to first gear. The vehicle returned to normal functionality, but the failure became a regular occurrence. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the... Read more
Incident date: Dec 11, 2024
Radio emits loud static, on or off. Sometimes starts low and builds to high volume, sometimes full blast without warning. Cannot be silenced without stopping car and turning off. Dangerous especially in traffic. Honda defect reporting phone line acted as if they never heard such a thing, same from the service manager where the car was purchased new. Different honda dealer service manager said sam... Read more
Incident date: Feb 10, 2025
The contact's husband owns a 2019 Ford F-250. The contact stated while reversing, the rearview camera image was intermittently black or blue. The contact stated that the failure had progressively worsened and was consistent. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
Incident date: May 26, 2025
The contact owns a 2018 BMW X1. The contact stated that while driving at various speeds, the vehicle lost power steering functionality. There was no warning light illuminated. The contact stated that the steering wheel was loose while turning to the left or the right. The contact stated that the failure was a reoccurring failure. The contact related the failure to NHTSA Campaign Number: 19V601000 ... Read more
Incident date: May 31, 2025
2022 Ford Explorer Limited issues: 49K miles, when putting the vehicle in reverse and press gas it does not engage, it rolls and takes a few seconds before it engages. Powertrain Failure/Malfunction causes vehicle to bog down, low power, and vibration in rear. Once you turn vehicle off the error goes away only to come up again around 75 mph. Vibration also occurs at 30-40 mph and again at 60-70 ... Read more
AUDI
A4 ALLROAD
(2024) - ELECTRICAL SYSTEM
Jun 1, 2025
Incident date: May 31, 2025
My front camera is often unavailable. I took it in multiple times and they couldn’t find an issue. Recently my back up camera has been acting up. It is unavailable most of the time, other times the screen is black, sometimes it’ll work and then cut out. There is a recall on other ford vehicles for this issue. I looked up if it needs a software update and it doesn’t. We’ve checked the cam... Read more
AUDI
A4 ALLROAD
(2024) - UNKNOWN OR OTHER
Jun 1, 2025
Incident date: May 31, 2025
During my experience with the 2024 Honda Prologue, I have encountered several significant issues related to the vehicle's starter system. Notably, while reversing, the car intermittently engages the brakes as if it detects an obstacle behind it. Additionally, while driving, the vehicle occasionally applies the brakes unexpectedly, presuming that a collision is imminent. Furthermore, I observed a ... Read more
AUDI
A4 ALLROAD
(2024) - ELECTRICAL SYSTEM
Jun 1, 2025
Incident date: May 31, 2025
During my experience with the 2024 Honda Prologue, I have encountered several significant issues related to the vehicle's starter system. Notably, while reversing, the car intermittently engages the brakes as if it detects an obstacle behind it. Additionally, while driving, the vehicle occasionally applies the brakes unexpectedly, presuming that a collision is imminent. Furthermore, I observed a ... Read more
Incident date: May 31, 2025
What happened: While driving, steering system malfunction warning appeared, power steering felt normal. Within 5 sec the HVAC blower quit, A/C shut off, and “Transmission not in Park” flashed although shifter was untouched (in Drive). All cluster gauges began sweeping randomly; iDrive screen flickered. Within 10 seconds, I heard a loud pop from passenger-side engine bay; voltage warnings co... Read more
Fire
Incident date: May 31, 2025
The dealer is telling me there is a faulty engine coolant, flow control valve on this vehicle and multiple other people are having the same issue. The part is on backorder and takes months to arrive. They are telling me I can drive the vehicle, but it becomes a safety issue because the engine thinks it is overheating And goes into reduced acceleration mode, which can impact safely driving the vehi... Read more
Incident date: May 19, 2025
My car is at 47,000 miles and i started To hear a loud noise . Turns out ford says it’s the Flywheel, transmission pump, and torque converter per ford technician who completed my inspection . No warning lights came on nor was there any alerts the ford app. My 2020 Ford Fusion with approximately 48,000 miles experienced a cracked flexplate. This caused severe engine vibration, knocking sounds, an... Read more
Incident date: May 30, 2025
Transmission fails to automatically shift into 9th gear. A GM bulletin #21-NA-181 indicates this is normal for efficiency operation, but the information indicated is false. Experiencing 9th gear is allowed to be shifted when manually over ridden or when shift to manual mode (without shifting to 9th gear), then shift back to auto mode, then transmission shifts to 9th gear automatically after this i... Read more
Incident date: Dec 13, 2023
While driving onto the highway vehical 4wd service light came on with loss of power like the transmission or ptu was in natural motor rpms came up without power to the wheels trying to merge ptu engaged with a loud clunk and jerk then started to make a clicking noise 10 miles after. Replaced cv axles and replacing drive shaft. Finding out the ptu needs to be replaced due to a faulty clip that caus... Read more
Incident date: Mar 19, 2025
Both headlights have a shadow of the light bulb at the top center of both headlights causing a distraction/confusion under certain conditions at night. I have never had a shadow show up in my line of sight in all the many vehicles I have owned in the past from my headlights. I previously owned a 2019 Subaru Forester and there was no shadow appear from the headlights beam of light. I talked to th... Read more
AUDI
A4 ALLROAD
(2020) - UNKNOWN OR OTHER
May 30, 2025
Incident date: Feb 15, 2025
Roof leaking water on the hardtop bronco I own will be going to the dealer for the second time to address this issue. Order comes in next to glove box on the passenger side.
Incident date: Sep 27, 2024
Vehicle: 2019 Dodge Journey Issue: Rearview Camera Failure / Malfunction I am reporting an ongoing issue with the factory-installed backup camera in my 2019 Dodge Journey. The camera has been malfunctioning for several years. The camera intermittently displayed a blank screen, glitching image, or the image would appear upside down when shifting into reverse. Over time, the issue worsened, and the... Read more
Incident date: Sep 27, 2024
Vehicle: 2019 Dodge Journey Issue: Rearview Camera Failure / Malfunction I am reporting an ongoing issue with the factory-installed backup camera in my 2019 Dodge Journey. The camera has been malfunctioning for several years. The camera intermittently displayed a blank screen, glitching image, or the image would appear upside down when shifting into reverse. Over time, the issue worsened, and the... Read more
Incident date: Sep 27, 2024
I was on my way to work and was in a neighborhood going 25 mph and came to a stop. My engine cut off and would not restart. I bought the car with somewhere around 120,000 miles in 2021.. it is the end of May 2015 and the car has a little less than 152,000 on it. I kept up with required oil changes and I have been told that the engine is siezed. As well as the torque converter being stuck... sounds... Read more
Incident date: May 29, 2025
My KIA Sportage Hybrid SX Prestige, bought brand new on 4/29/2025 and had 250 miles when I had transmission problem on weekend after 3 days of ownership. The car, when slowed down to about 30 miles/Hr, transmission suddenly shifted to neutral and the engine became dead. This happened 3 times within half an hour on freeway during the time of high traffic. I had to pull over and restarted the engine... Read more
Incident date: Mar 5, 2025
The Audi MMI (Multi Media Interface) system plays a crucial role in enhancing safety features by providing a user-friendly interface for managing various driver assistance systems and safety-related functions. These include features like emergency calls, roadside assistance, and the integration of driver assistance systems like adaptive cruise control and collision avoidance assist.
Incident date: Mar 5, 2025
Going back to last year I have reported to Volvo the software issues on the car. 1. Automatic Emergency Braking - Currently the car is ABRUPTLY breaking in the streets thinking it there is a car in front. It's so incredibly dangerous. I've reported it and they have not done anything about it. (Most Recent Issues) 2. Electrical - the screen every other week needs to be reset - it reads that it... Read more
Incident date: Mar 5, 2025
Going back to last year I have reported to Volvo the software issues on the car. 1. Automatic Emergency Braking - Currently the car is ABRUPTLY breaking in the streets thinking it there is a car in front. It's so incredibly dangerous. I've reported it and they have not done anything about it. (Most Recent Issues) 2. Electrical - the screen every other week needs to be reset - it reads that it... Read more
Incident date: May 29, 2025
When placing the vehicle in Reverse, the camera image is distorted. This problem happens intermittently but when it does, I am unable to view any potential hazards as I back up.
AUDI
A4 ALLROAD
(2020) - ELECTRICAL SYSTEM
May 29, 2025
Incident date: Mar 20, 2025
Very loud abnormal ticking sound coming from the vehicle, failed actuators. Resulting in hvac loss. Arecall issued in 2014 for stabilitrak /abs for bad grounds on 2014 Chevy Impalas. HOWEVER 2.5 and 3.6 L engines were not included, BUT NEED TO BE!!! the car will drive rough and eventually just cut off in the middle of traffic highway or residential. This is what it did on me, putting me in a ver... Read more
Incident date: May 29, 2025
vehicle losing power even when on. Does not accelerate in drive or reverse. My issue is the dealer found corroded wires, but when did they not say that the last time it was in which was 3 months ago. They also all of sudden tell me my battery does not fit my Jeep so they needed to replace to new battery in order to be able s add mf diagnose. All this makes no sense.
Incident date: May 29, 2025
During a rain Storm water was able to leak into my air intake box causing my air filter to become soaked. This caused my car to malfunction, come to an abrupt stop, alerting me of a "engine and steering failure" shutting my car off and becoming stranded on the highway.
Incident date: May 29, 2022
Rear-subframe corrosion at the lower-control-arm mounts has progressed to the point where both arms have play and produce loud metallic bangs while braking or turning at low speed. Two independent shops lifted the car, documented flaking rust around the bushing sleeves, and advised the subframe is structurally compromised and could let a control arm detach under load. The corroded subframe remains... Read more
AUDI
A4 ALLROAD
(2024) - VEHICLE SPEED CONTROL
May 29, 2025
Incident date: Mar 14, 2025
Digital display that shows speed and fuel level stops working and goes black while driving. Happened in 2024 and the display was replaced at my cost. New display experienced the same blackout in January 2025. Manufacturer is unable to deliver a new replacement display to their dealership to fix the vehicle. It has been almost 5 months without any resolution in sight. Other owners who have use... Read more
Incident date: Mar 1, 2025
• What component or system failed or malfunctioned, and is it available for inspection upon request? The issue appears to be with the gear shifter assembly and/or park position sensor within the power train system. The vehicle fails to detect that it is in “Park,” even when the gear lever is physically in the Park position. Yes, the vehicle and component are available for inspection upon re... Read more
AUDI
A4 ALLROAD
(2020) - UNKNOWN OR OTHER
May 27, 2025
Incident date: Mar 14, 2025
The automatic shutoff that occurs when the vehicle stops to prevent idling, disengaged two separate times in the span of 4 days. Both incidents occurred at very busy intersections and failed to restart both times. When attempting to restart the car, lights came up on the dash, along with beeping, and failed to restart the car after the light had turned green. To restart, the car had to be complet... Read more
Incident date: May 20, 2025
The contact owns a 2024 Forest River Salem Towables. The contact stated that when the trailer was set up at an RV park, one of the leveler jacks failed to operate as intended. The contact stated that later, water had leaked from the shower and soaked the flooring in the trailer. Additionally, the contact stated that the electrical system had failed, and there was only electricity for half of the t... Read more
Incident date: May 20, 2025
The contact owns a 2024 Forest River Salem Towables. The contact stated that when the trailer was set up at an RV park, one of the leveler jacks failed to operate as intended. The contact stated that later, water had leaked from the shower and soaked the flooring in the trailer. Additionally, the contact stated that the electrical system had failed, and there was only electricity for half of the t... Read more
Incident date: May 20, 2025
The contact owns a 2020 Ford F-250. The contact stated while driving 40 MPH, the vehicle stalled, with the check engine warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The vehicle was towed to the dealer, where it was diagnosed and determined that the high-pressure fue... Read more
Incident date: May 15, 2025
The camera in the windshield used for collision mitigation, cruise control, lane keep assist, auto high beams, etc. has been found to have gone bad and need replaced by the Honda service center near me. The dashboard indicates all of these issues and disables the use of these safety features. The cost to repair is $1900 which includes camera, installation, and calibration.
Incident date: May 25, 2025
I am filing this complaint regarding a serious engine issue with my 2006 Hyundai Sonata equipped with a 2.4L GDI engine. My vehicle experienced [engine knocking, stalling, and then seized up indicating complete Engine failure] without warning, posing a potential safety hazard while driving. The issue appears to be identical to the known manufacturing defects that Hyundai has acknowledged in its re... Read more
Incident date: May 25, 2025
I am filing this complaint regarding a serious engine issue with my 2006 Hyundai Sonata equipped with a 2.4L GDI engine. My vehicle experienced [engine knocking, stalling, and then seized up indicating complete Engine failure] without warning, posing a potential safety hazard while driving. The issue appears to be identical to the known manufacturing defects that Hyundai has acknowledged in its re... Read more
Incident date: May 25, 2025
Owner from brand new (16 miles) multiple complaints through ownership of harsh shifting, jerky throttle on and off, excessive engine braking, and have been stuck on the side of the road 3x due to the same situation. Never was a code thrown so I was continuously told there’s “nothing wrong.” On [XXX] I was driving [XXX] out of Denver making the climb towards [XXX] to home. As I had my cruise ... Read more
Incident date: May 15, 2025
Coolant issues, calipers needing replaced/seized but maintenance has always been up-kept and done at dealer, odor from turbo.
Incident date: Feb 3, 2025
The transmission on my Highlander is making a whining noise. I took it to Blackstone Toyota Service for inspection, in Fresno, CA, after my own mechanic inspected it and told me that it was a transmission problem. Toyota told me that the transmission is going out and the car can quit on me at any time and is no longer safe to drive. But since it is out of warranty now they will not do anything t... Read more
Incident date: May 1, 2025
While driving down the interstate, my wife’s car just died in the middle of the highway, no life or lights of any kind. Luckily we got it started again and made it home. Second time it happened, the car shut off on the highway and would not restart. Had to have it towed home, tried taking it to our local Dodge dealership and they said since there’s no”active codes” they couldn’t do anyth... Read more
Incident date: Nov 27, 2024
My gears shift randomly while driving and every time I do a U turn. My air conditioning goes out for an hour randomly then comes back on Side mirror signals do not tell you when a car is next to you or passing you as they should
Incident date: May 8, 2025
The infotainment in my vehicle has been flaky since I purchased in in Q1 of 2025. I have experienced: * Infotainment randomly restarting while driving * No audio (Includes turn signal, music, navigation, etc.) * Reverse camera occasionally fails when going into reverse. Just says "Camera unavailable". * Can't access climate controls * Consistently slow. Examples: [XXX] [XXX] INFORMATION REDA... Read more
Incident date: May 6, 2025
Catastrophic engine failure one week after DEF warranty service following class action lawsuit.
Incident date: Mar 5, 2025
I was driving the truck and first I got a "Software Update Needed Vehicle must be parked and off" this was followed quickly be a "low tire pressure alarm" 3 times in a short distance then I got a message "Antilock brake issue do not drive over 62 MPH or vehicle may not stop" then the brakes began to randomly slam on and release and smoke began to come out of the air vents. The next alarm was "ESV ... Read more
Fire
1 injured
Incident date: Apr 28, 2025
The car completely stopped without warning. The dashboard lit up with all the lights and informed me that the I need to pull over. There was no time to pull over as the car completely lost all power. The car was traveling on the freeway. It would not start back up and I needed to call 911 for help. The tow truck could not get the car started and the CHP needed to run a traffic break to get it towe... Read more
Incident date: Apr 28, 2025
The power on the dashboard goes out and I have no way of knowing my speed, the milage, or any other information on how the vehicle is operating. The radio and other dashboard instruments are off the screens are black and I can't receive any information on how the vehicle is operating. Our safety is at risk since when this happens, we don't know if it would stop abruptly and cause an accident. We h... Read more
Incident date: Apr 28, 2025
The car completely stopped without warning. The dashboard lit up with all the lights and informed me that the I need to pull over. There was no time to pull over as the car completely lost all power. The car was traveling on the freeway. It would not start back up and I needed to call 911 for help. The tow truck could not get the car started and the CHP needed to run a traffic break to get it towe... Read more