Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,943 complaints for AUDI
Incident date: May 14, 2026
My rear subframe is completely rotted out and the dealership I bought it from but a new inspection sticker sold it to me and told me it was perfect condition
Incident date: May 14, 2026
he contact owns a 2026 Audi E6. The contact stated that while driving at approximately 40 MPH, another driver abruptly cut in front of the contact’s vehicle in ongoing traffic, causing the contact to t-bone the other vehicle. The contact stated that none of the air bags deployed in the contact’s vehicle; however, the other vehicle’s air bags did deploy. No warning lights were illuminated pri... Read more
Crash
2 injured
Incident date: May 1, 2026
the first indication of an issue was oil consumption. It was using more oil than usual around the 70K mile mark. Then it started misfiring, and soon after a knocking noise coming from the engine. There are no check engine light on, after bringing it in for diagnostics, it read that it was a spark plug, once they got into the engine they discovered the cylinder had been stripped from the piston. ... Read more
Incident date: Apr 29, 2026
While my vehicle was in for the Audi piston issue, they stated my water pump needed to be replaced and isn’t covered by a recall (yet). My vehicle had less than 42,000 mile on it. I was lead to believe that this problem is coming up more often and they believe a class action lawsuit will come about. I needed to pay over $1,700 out of pocket and was told I was saving so much money because they al... Read more
Incident date: May 12, 2026
The vehicle exhibits multiple, unresolved safety-critical defects across software and mechanical systems that create an unpredictable and dangerous driving environment. Despite multiple repair attempts, the manufacturer has failed to certify the vehicle as safe for operation. 1. Critical ADAS Failures (Forward Collision/Lane Keeping): Automatic Emergency Braking (Pre-Sense): The vehicle suffers f... Read more
Incident date: May 12, 2026
The vehicle exhibits multiple, unresolved safety-critical defects across software and mechanical systems that create an unpredictable and dangerous driving environment. Despite multiple repair attempts, the manufacturer has failed to certify the vehicle as safe for operation. 1. Critical ADAS Failures (Forward Collision/Lane Keeping): Automatic Emergency Braking (Pre-Sense): The vehicle suffers f... Read more
Incident date: May 12, 2026
The vehicle exhibits multiple, unresolved safety-critical defects across software and mechanical systems that create an unpredictable and dangerous driving environment. Despite multiple repair attempts, the manufacturer has failed to certify the vehicle as safe for operation. 1. Critical ADAS Failures (Forward Collision/Lane Keeping): Automatic Emergency Braking (Pre-Sense): The vehicle suffers f... Read more
Incident date: Apr 22, 2026
The Long block of the engine, which has seemingly been a known issue, is causing damage to the engine and spark plugs. It is. This could leave me stranded or cause an accident with how violent it makes the car misfire, and sometimes it's hard to accelerate. This is an issue that Ford has acknowledged as well as the Ford dealership. It has undergone a diagnostic run at the Ford dealership. The... Read more
Incident date: Apr 22, 2026
Traveling Northbound in the left lane on [XXX] approximately 1 mile prior to the [XXX] exit. I increased my speed to move to the right lane and exit. After moving the the right lane and signaling to exit the highway a notification appeared on the gauge cluster stating to shift to neutral and restart the engine. After coming to a complete stop at the stop light I attempted to restart and nothing ... Read more
Incident date: May 20, 2022
Took my 2020 kia telluride for emission software update after being notified by the the dealership. Two days later my check engine light keeps coming on and off. I called the dealership and the said to bring it in only if the light is on. The next day my engine light once again keeps going on and off but now also my battery light keeps flickering on and off as well. My car is also slow to idle a... Read more
Incident date: May 20, 2022
The vehicle experienced failure of the air conditioning system caused by an A/C compressor shaft seal leak on my 2021 Honda Pilot. The issue was diagnosed and confirmed by both an independent mechanic and an authorized Honda dealership. The dealership confirmed that the recommended repair is replacement/repair of the compressor shaft seal consistent with Honda Service Bulletin (TSB) 23-050. The ve... Read more
Incident date: May 20, 2022
ABS control module has failed causing the ABS system and the traction control to fail. I have no antilock brakes now. I have had issues with braking multiple times, especially in loose traction. Manufacture stated there’s no available replacement parts to fix my condition. Traction control, ABS, and Brake lights stay illuminated on my dash. This also creates a distraction while driving.
Incident date: May 1, 2026
The contact owns a 2017 Honda Pilot. The contact stated while the vehicle was at a red light, the vehicle stalled; the contact restarted the vehicle for the vehicle to return to normal operation. No warning lights were illuminated. The vehicle was taken to an independent mechanic to get a diagnosis however, the failure cause was unidentifiable. The contact did research and was made aware of an unk... Read more
Incident date: Apr 29, 2026
On the day of the incident, I was driving my vehicle at a very low speed while approaching a red traffic light. I applied the brakes normally behind another vehicle that was already stopped. It should be noted that it had rained earlier and the road surface was wet. After stopping, the vehicle’s “Auto Hold” or automatic brake hold system activated properly, as it normally does when the vehi... Read more
Crash
Incident date: Sep 29, 2025
2023 Piaggio MP3 530 Exclusive scooter developed severe internal clouding and crazing inside the left headlight assembly at very low mileage. The right headlight remains clear under identical operating conditions. The defect appears internal to the sealed headlight assembly and is not normal exterior condensation. The affected headlight has progressively become difficult to see through and may re... Read more
Incident date: Jan 16, 2026
The contact owns a 2025 BMW R 1300 GS Adventure. The contact stated that while driving at approximately 65 MPH on the highway in congestive traffic with the adaptive cruise control activated. The contact then stated that the motorcycle abruptly slow down as an unknown warning message appeared on the instrument panel. The contact stated that the edge of a vehicle may have possibly entered his lane ... Read more
Incident date: Mar 10, 2026
My 2022 Honda Pilot failed to engage Drive after reversing, despite the Drive button being pressed. This resulted in an unintended backward motion & a collision with another vehicle. 1.What component or system failed or malfunctioned…? The Electronic Transmission Shift-by-Wire system (push-button shifter) failed to respond to a gear change request. Additionally, related electrical systems includ... Read more
Crash
Incident date: May 5, 2026
2025 Toyota RAV4 XLE 4 door utility 2.5L 4 Cyl Gas A AWD unexpected sudden acceleration My safety as well as other vehicles and occupants as could have been at risk. National Transportation Safety Boaed has confirmed 57 cpmplaints of same issue. Vehicle determined total loss by insurance inspector, Va State Police. No warning lamps, messages, or other symptoms proir to the problem.
Crash
Incident date: Mar 1, 2026
The lift gate will not close, especially during temperatures below 35 degrees. The litigate will go down a few inches, beep, then go back up. In colder temperatures below 25 degrees the lift gate will not open.
Incident date: Mar 15, 2026
I am submitting a complaint regarding the air conditioning system in my vehicle. The vehicle has a refrigerant (Freon) leak that causes the air conditioning system to stop cooling properly. In addition, there is a loud abnormal noise coming from the AC system while operating. The issue has progressively become worse. The air conditioner either blows warm air or loses cooling performance complete... Read more
Incident date: Apr 18, 2026
Car has airbag light on. The car keeps leaking which then caused damage to my spark plugs and coil pack. It then led to the O2 sensors being burned. It has been at the dealership multiple times within a 3-week time frame. The low fuel light comes on when it is on a full tank, then it begins to hesitate and the car lunges forward when at a complete stop. Tires act like they cannot keep traction whe... Read more
Incident date: May 1, 2026
Driver side window switch that controls all the windows intermittently fails to operate at times which causes the window to not open or not close back again randomly. When wanting to close any window from the drivers seat the switches don’t work causing a safety hazard in a situation where the windows would require to be rolled up or opened immediately. Issue not brought up with Hyundai or any d... Read more
Incident date: Apr 12, 2026
Truck has 80,000 miles on it. For the last few thousand miles, the transmission has started to lurch during gear shifts from low speeds causing the vehicle to feel as if it is stalling out. Dealer states it is designed to do this, but due to power loss a collision is a possibility while trying to enter onto a highway with faster speeds. Dealer states the vehicle is learning the driver's driving... Read more
Incident date: Apr 12, 2026
The contact owns a 2022 Ford Escape. The contact stated that when opening the door, there was an abnormal, unknown noise detected. No warning lights were illuminated. The contact stated that the failure was related to Customer Satisfaction Program 23B56: The local dealer was contacted and scheduled an appointment. The vehicle had not been diagnosed or repaired. The manufacturer was contacted, who ... Read more
Incident date: May 2, 2026
On 3 separate occasions while making a left hand turn against traffic, the car has initiated emergency braking and shown the ‘collision warning’ alert on the dashboard. Each time there were no cars approaching and the car halted to a complete stop. The first two instances I had my 10 year old in the car. Tonight I was alone. It is terrifying and I know this is not a rare occurrence with Porsch... Read more
Incident date: Feb 6, 2026
Automatic Emergency Breaking sometimes occurs while driving in rainy weather even when there are no obstructions in the front of the vehicle. This causes spinouts and exccessive wear and tear on break pads and rotors. Also, many shops and dealerships are having issues with putting 2022 year model outlanders in "maintenance mode" to be able to change rear ebs brakes. Due to this you cannot drive yo... Read more
Incident date: Feb 6, 2026
Airbag light staying on dash and the passenger seat does not register a person sitting in it. The passage seat bag alert does not making a sound
Incident date: Feb 6, 2026
Airbag light staying on dash and the passenger seat does not register a person sitting in it. The passage seat bag alert does not making a sound
Incident date: Feb 1, 2025
In October of 2025 I was notified of a safety based recall for my 2025 Tacoma related to the front axle shafts possibly breaking which could cause loss of steering control should an incident occur. The recall is listed as 25TA11, (Interim notice 25TB11) and is attached to NHTSA ID 25V656. As of May 6th, Toyota lists this situation as still preparing the remedy. If the situation is truly a safety c... Read more
Incident date: May 6, 2026
Started to leave for a trip with our 2010 Keystone Cougar 27ft 5th Wheel, got about a block away and the trailer overhang portion was started to come down on the back of our truck so drove back home and unhooked the trailer. Discovered that we have a flex frame issue, broken welds in the overhang portion. Total failure of the pin box while towing! Posed significant road hazard if we had continu... Read more
Incident date: May 6, 2026
Started to leave for a trip with our 2010 Keystone Cougar 27ft 5th Wheel, got about a block away and the trailer overhang portion was started to come down on the back of our truck so drove back home and unhooked the trailer. Discovered that we have a flex frame issue, broken welds in the overhang portion. Total failure of the pin box while towing! Posed significant road hazard if we had continu... Read more
Incident date: Jan 5, 2026
When I purchased my vehicle new, it was equipped with Goodyear Eagle F1 Supercar 3 tires, sized 285/30/20 in the front and 305/30/20 in the rear. After approximately 2,000 miles, the tires began exhibiting what appeared to be belt or tread separation. By approximately 5,000 miles, the vehicle had become unsafe to drive. The handling deteriorated significantly, and the car felt unstable, as though ... Read more
Incident date: Apr 6, 2026
At red light, foot on break, car in drive. Light turns green, I go to drive off. Car puts itself in neutral, dash says “shift to park”, I try to press to put it in drive, it won’t shift to “D”. I put it in park. Turned the vehicle off, car wouldn’t restart. Kept trying, wouldn’t start. Held my finger on the push to start for ~1 minute, it did not want to start at all. It was spittin... Read more
Incident date: Apr 24, 2026
I recently purchased a 2018 Jeep Grand Cherokee and began experiencing serious issues almost immediately after taking possession of the vehicle. The vehicle has stalled unexpectedly while driving on multiple occasions, including during active driving conditions. It also has difficulty starting and has shut off without warning. The vehicle has already undergone multiple repairs within a short peri... Read more
Incident date: May 5, 2026
In November of 2025 the vehicle displayed a "Check Eletrical System" error message. Shortly thereafter the vehicle decelerated to under 10mph as we were turning into traffic. We were able to drive it home (less than 1mi away) and then called the Dealership. The car was then towed to the dealer (but needed a jump as the 12v battery had drained). The dealer diagnosed a failure of the ICCU and repla... Read more
Incident date: Mar 26, 2026
My 2014 Ford F150 truck went into “limp mode” last week. A wrench showed up on my dashboard, my speedometer didn’t function, and it sounded like the transmission was “winding up” if I tried to accelerate. After hitting “ok” to remove the wrench and restarting the truck a couple of times, my check engine light illuminated. I was driving at about 40 MPH when this occurred and it was a ... Read more
Incident date: Mar 26, 2026
My 2014 Ford F150 truck went into “limp mode” last week. A wrench showed up on my dashboard, my speedometer didn’t function, and it sounded like the transmission was “winding up” if I tried to accelerate. After hitting “ok” to remove the wrench and restarting the truck a couple of times, my check engine light illuminated. I was driving at about 40 MPH when this occurred and it was a ... Read more
Incident date: Mar 26, 2026
I replaced my canister purge valve prior to TSB or recall (18S32). Once I received the letter for reimbursement, I sent my paperwork to the dealer that performed the work (Pierre Ford Seattle on 01/05/25). They said they were going to reimburse me for the work that they did but did not. I went back to the dealer on 04/22/26 with my paperwork again. They made a copy and said they were going to subm... Read more
Incident date: Jan 2, 2026
once full self-driving is disengaged a pop-up menu shows up at the main part of the screen requesting a feedback why full self-driving was disengaged you cannot dismiss the questionnaire easily without being distracted during the driving extremely dangerous The only way to dismiss the compulsory questionnaire is to make a selection of 1 option or double click on a microphone button on the steering... Read more
Incident date: Jan 2, 2026
The steering sticks both left and right while driving. The danger of overcorrection and/or running off the road. This has not been looked at by anyone yet. I know this is a reportable defect but it's not attached to this vehicle yet. No warning lights. This was noticed within the first week of owning the vehicle (second owner).
Incident date: Jan 2, 2026
Coolant intrusion into one or more engine cylinders causing rough startup and coollant loss not accountable externally. A known issue and understood by Ford to be a design flaw. 2017 Ford Escape with 2.0L Ecoboost engine, 81,000 miles.
Incident date: Apr 1, 2026
The failed component is a fuel pump, and it is available for inspection upon request. My safety and the safety of others was put at risk due to the following: 1) Sudden engine stalling 2) Dangerous power loss while accelerating 3) Potential fire risks; a damaged fuel pump assembley can cause fuel leaks and overheating due to insufficient fuel supply can increase the risk of explosion or fire. 4) G... Read more
Incident date: May 1, 2019
The contact owns a 2017 Acura MDX. The contact stated that while driving at 40 MPH the engine seized. All the warning lights illuminated. The contact stated that the failure was due to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The vehicle was towed to an independent mechanic who determined there was an internal engine failure. The local dealer was contacted, where it was diagno... Read more
Incident date: May 2, 2026
I am filing this complaint regarding a recurring and dangerous safety issue with my 2021 Subaru Forester. The auto stop/start feature intermittently fails to restart the engine after it shuts off when stopped. When this occurs, multiple dashboard warning lights come on, an alarm sounds, and the vehicle requires putting the transmission into "Park" and shutting it down completely before it will st... Read more
Incident date: May 3, 2026
While driving on frewway in HOV lane next to tall concrete center barrier, side collision mitigation system suddenly began to aggressively and continuously jerk steering right and left. After about 10-20 seconds this caused loss of control, with vehicle turning around 180 degrees and, during the spin, impacting the center concrete wall, causing deployment of all airbags. Traffic was very heavy, an... Read more
Crash
Incident date: Apr 29, 2026
My car will be running fine but the lights on the AC panel wont work. My car will stop and shut down while driving. Ive taken it in for service and they told me my battery cabels were lose. The second time it happened I got a notification of low battery level and it shut off and will not start. I just replace the battery 2 years ago. The service department tested my battery and said it was fine
Incident date: May 1, 2026
Engine failure & excessive oil consumption causing the vehicle to overheat. Coolant low, suspect coolant loss internally in engine. P0524 Engine pressure too low. Potential causes: low oil pressure, low oil level, wrong oil viscosity, contaminated oil, faulty oil pressure sensor, signal shorted to ground in electrical circuit of sensor, worn internal engine components. Per testing- coolant low, su... Read more
Incident date: Apr 13, 2026
NHTSA Campaign 09V444000 for 2000-2003 Toyota Tundra to address severe corrosion on the rear frame cross-member section or rear brake lining proportion valve. Vehicle was apparently treated with CRC in 2010, but vehicle continued to rust severely in the specified recall zone, even after Toyota Safety Recall 90M had been completed on the vehicle. The CRC applied to the rear frame cross-member of th... Read more
Incident date: Apr 13, 2026
[XXX] purchased a 2025 Audi Q6 e-tron (VIN: [XXX] ) on July 10, 2025. **Dec. 1–8, 2025 (4,236 mi):** Brought to Audi Denver with lane assist/front collision unavailable, driver profile error, and instrument cluster restarting while driving. Service Advisor Jeremy Bylsma diagnosed software issues and performed a KD2 update per TSB 2077141/4. Loaner provided. **Jan. 6, 2026 (4,773 mi):** Return... Read more
Incident date: Apr 13, 2026
[XXX] purchased a 2025 Audi Q6 e-tron (VIN: [XXX] ) on July 10, 2025. **Dec. 1–8, 2025 (4,236 mi):** Brought to Audi Denver with lane assist/front collision unavailable, driver profile error, and instrument cluster restarting while driving. Service Advisor Jeremy Bylsma diagnosed software issues and performed a KD2 update per TSB 2077141/4. Loaner provided. **Jan. 6, 2026 (4,773 mi):** Return... Read more