Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Aug 28, 2025
The moon roof shade came down, completely blocking the rear view
Incident date: Dec 28, 2023
The body of our class A diesel motorhome is breaking loose from the chassis. The welds on two of the back brackets that hold the body to the frame have broken loose from the frame. As I round corners, especially in round-a-bouts, there is loud banging and grinding sounds from the back of the motorhome as the body slides from side to side. If this continues it could compromise hydraulic hoses and w... Read more
Incident date: Dec 28, 2023
About a year ago, I was driving at speeds of approximately 10-15 mph when my car braked and immediately brought me to a dead stop despite no obstacles being present in the roadway. It appears the automatic emergency braking system malfunctioned. Had there been a car behind me, it likely would have caused an accident. On August 15, 2025, I was driving on the freeway using the adaptive cruise cont... Read more
Incident date: Aug 27, 2025
I am writing to express my serious concern and frustration regarding the unresolved recall on my 2020 Chevrolet Silverado 2500 (VIN: [XXX] ). Despite multiple visits to multiple dealerships, I was repeatedly told that the necessary parts to complete the recall repair were on back order and instructed to “wait for parts.” No interim solution or assistance was ever offered. As a result of this... Read more
Incident date: Mar 18, 2025
They have a faulty master cylinder on the brakes causing brake issues. I was driving down state road 80 after hurricane Ian and a car slammed on its brakes in front of me because a vehicle lost a load off of their tailgate. I slammed on my brakes but I didn't break very well. It was very squishy into the floor and I relied on distance. The brakes gave a little assistance
Crash
Incident date: Mar 18, 2025
After purchasing my 2016 Chevrolet Colorado Z71 (approx. 113,000 miles) from Avalon Honda in New Jersey, steering began to exhibit an intermittent, jerky, “cog‑like” feel—almost as if slipping or catching. It’s unpredictable but recurrent, raising serious concern for sudden loss of control and potential collision. A repair shop replaced the front passenger‑side control arm, but the iss... Read more
Incident date: Aug 10, 2025
Check engine light came on. Chevy traverse lost power and would not shift past 45 miles an hour. Once parked a bad bucking when put into reverse and loss of power or the vehicle would not move and revved as if out of gear despite being put into gear. Had vehicle towed to Hubert Vester Chevrolet in Wilson NC where we purchased it with no remedy because symptoms would not replicate for the two weeks... Read more
Incident date: Aug 5, 2025
The airbag sensor turns on and off, "airbag error", the charging door plate fell of the car while driving in the freeway
Incident date: Aug 5, 2025
The car is saying “shift to park” on the dash panel as if the car is not in park. Sometimes this continues to read to the point it will not let you shut the car off and then you can’t get out of the car. This is a safety concern as well as an issue with the car wanting to continuously run.
Incident date: Aug 29, 2025
Subject: Complaint – Tesla North Hollywood Service Visit on Aug 30 Date: August 30, 2025 Time: Around 12:25 PM Location: Tesla North Hollywood Service Center Advisor: Anthony I visited the Tesla service center to report issues with my car: Possible seat belt problem in the back seat (my two kids sit there) Front and rear windows sometimes stop working I spoke with Anthony explained the issu... Read more
AUDI
S E-TRON GT
(2026) - UNKNOWN OR OTHER
Aug 29, 2025
Incident date: Jul 7, 2025
I was at a stop light, light turned green and as I started to accelerate there was a loud banging noise and it felt like I had been hit from behind. I pulled over to check out my car but nothing seemed wrong. The exact same thing happened about 2 1/2 months prior to this incident The jolt was so much so that my head hit the headrest hard enough to cause a headache for several hours
Incident date: Aug 5, 2025
The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 35 MPH, the check engine warning light illuminated. The vehicle was taken to a certified mechanic with CarMax, who diagnosed that the engine was failing due to a coolant leak. The vehicle was not repaired. The vehicle was taken to the dealer, who determined that there was coolant inside cylinder #3, and the lo... Read more
Incident date: Aug 27, 2025
The contact owns a 2005 Mercedes-Benz SLK-350. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the vehicle eventually came to a rolling stop on the side of the road. In addition, the parking brake was activated; however, but failed to activate as intended. The contact stated that ... Read more
Incident date: Aug 27, 2025
Please refer to Part 573 Safety Recall Report 25V536. This report seeks to bring to the attention of the NHTSA that additional General Motors, LLC Chevrolet Corvette Models NOT INCLUDED in the Recall Report are virtually identical in design and having the identical safety issue. THE ISSUE: Excess fuel spilled into the fuel filler pocket drains directly into the left-side fan equipped air intake. T... Read more
Incident date: Aug 17, 2025
I pushed my breaks and the hydro booster started spraying fluid inside the cab I lost my breaks I was backing up down my sister's drive way hit a telephone pole with the back of the truck it made a little dent
Incident date: May 8, 2025
Vehicle diagnosed with Code P0303 on 8/18/25. Per the dealer (Big Star Honda, Houston TX), "...Examination found the number three cylinder piston rings on cylinder #3 rotated and aligned, which caused spark plug to foul out." In October 2020, American Honda issued SB 13-081 for this known issue and to settle a class action lawsuit. In July 2025 American Honda issued SB 25-061 extending the warran... Read more
Incident date: May 8, 2025
what happened? While driving, all of sudden, engine light was on and shaky with rough vibration consequently loss of power. I pulled over and turned off engine. Engine light disappeared after restarted. It happened again and had diagnostics at the dealership. Software update was given at first solution. However, next day, engine light on again, visited the dealership and it turned out there are ... Read more
Incident date: Aug 13, 2025
A cracked engine block caused coolant intrusion into my Eco Boost engine resulting in overheating engine. I was almost stranded in the Cascade mountains. Randy Wright at Bill Pierre Ford of Seattle says he sees a Ford Escape with this problem once a week. After multiple conversations with Ford corporate, it appears Ford is aware of the problem but unwilling to issue a recall for these dangerously ... Read more
Incident date: Jul 20, 2025
There is a weird sound that comes on after a few minutes of starting the car that appears to come from under the hood on the right side. The touchscreen will go black and then just pop back up. Apple car play stopped working after the screen went black. The traction control light randomly pops up. There are times when the car is in motion and it feels like it wants to stall but just lags then resu... Read more
Incident date: Jul 20, 2025
The contact owns a 2013 Honda Odyssey. The contact stated that while driving at 10 MPH, the vehicle jerked abnormally with the check engine warning light and the VCM warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and DTC: P0301; was retrieved. The contact was informed that the engine control module (ECM) had detected oil passing the pistons and caused a misf... Read more
Incident date: Jul 20, 2025
The contact owns a 2023 Nissan Rogue. The contact stated that while driving approximately 35 MPH, the vehicle started running rough, and the engine was sputtering. There was no warning light illuminated. Additionally, the transmission failed to shift as intended. The contact stated that the transmission hesitated before upshifting or downshifting while depressing the accelerator pedal or the brake... Read more
Incident date: Aug 26, 2025
The contact owns a 2014 Ford F-150. The contact stated that while driving approximately 70 MPH, the transmission suddenly downshifted into first gear, causing the vehicle to abruptly reduce speed. The vehicle was later taken to the local dealer, who diagnosed that the transmission range circuit and sensor were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer wa... Read more
Incident date: Aug 6, 2025
The seats have metal emblems on them that pull your hair. It is not safe to be driving and have something pull your hair. It hurts!
Incident date: Aug 2, 2025
Odometer Fraud. The contact purchased a 2005 Toyota Tacoma. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale through OfferUp. At the time of purchase, the vehicle mileage was 139,900. It was later discovered that the mileage on the Title was 339,740.
Incident date: Aug 2, 2025
I have had my 2025 pathfinder act up over the last two months. It acts up at the most inconvenient time. I have notice that it kicks into low gear when I am pulling out into traffic. It will not disengage at all during this time. The only way that I can get out of low gear, is to pull over and stop, turn off the engine and then turn it back on. After turning off the engine and restarting it goes b... Read more
Incident date: Aug 2, 2025
The contact owns a 2016 Acura MDX. The contact stated while driving 65 MPH, the vehicle stalled. Additionally, there was loud popping noise coming from the engine compartment, with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was towed to the dealer, where it was diagnosed and determined that the connecting rod inside cylinder #2 had failed and needed to... Read more
Incident date: Aug 22, 2025
The panoramic sunroof Rolo shade has malfunctioned and is currently sagging. This condition is expected to worsen over time, potentially obstructing driver visibility or posing a safety risk due to the possibility of entrapment or flammability. The vehicle has been brought to a certified Ford dealer for inspection; however, no additional inspections have been performed by other authorities at this... Read more
Incident date: Aug 22, 2025
The panoramic sunroof Rolo shade has malfunctioned and is currently sagging. This condition is expected to worsen over time, potentially obstructing driver visibility or posing a safety risk due to the possibility of entrapment or flammability. The vehicle has been brought to a certified Ford dealer for inspection; however, no additional inspections have been performed by other authorities at this... Read more
Incident date: Jun 18, 2025
WHEN TRYING TO BACK IN GARAGE, TRANSMISSION WOULD NOT GO IN REVERSE AT ALL AND CAN ONLY MOVE FORWARD, AT TIMES, THE NAVIGATION DISPLAY SCREEN WILL TURN OFF OR FREEZE BEFORE OPERATING NORMALLY, AND THE BRAKES HAVE BEEN SQUEEKING EVER SINCE IT WAS DRIVEN OFF THE CAR LOT WHEN PURCHASED NEW; GM SAYS THAT'S NORMAL.
Incident date: Aug 13, 2025
My car has been burning oil way too quickly! I got the 10,000 mile oil to see if it way maybe that and by 3,000 miles there was hardly any one in there! It is not leaking out! My oil is changed faithfully! And I heard there is a recall on some newer model Kia sportages! This is craziness! I take care of my vehicle stay up on all of the maintenance! I’ve read complaints on here and there are othe... Read more
Incident date: Aug 12, 2025
I believe the issue is with the transmission by online research. I have had the issue multiple times. The vehicle sometimes hesitates to go when pressing on the gas pedal after being stopped at stop lights. This is a problem mostly when it is very hot outside. I have had multiple close calls when trying to take a right at red lights. I will have plenty of time before another car is coming but I tr... Read more
Incident date: Aug 12, 2025
I believe the issue is with the transmission by online research. I have had the issue multiple times. The vehicle sometimes hesitates to go when pressing on the gas pedal after being stopped at stop lights. This is a problem mostly when it is very hot outside. I have had multiple close calls when trying to take a right at red lights. I will have plenty of time before another car is coming but I tr... Read more
Incident date: Aug 21, 2025
The contact owns a 2017 Kia Forte. The contact stated that while his son was driving 35 MPH, the timing chain tensioner snapped, causing the vehicle to lose automotive power. There was no warning light illuminated. The vehicle failed to restart and was towed to an independent mechanic where it was diagnosed and the contact was informed that the timing chain tensioner, and timing chain were faulty ... Read more
Incident date: Aug 9, 2025
First, the back hatch would just open itself even if you were going 30 miles an hour or under. Had it checked out couldn’t afford the diagnostics so I took out the fuse. Second, there is a ticking in my right back corner. It doesn’t happen when you’re going down the road, but it happens while you’re parked or just starting out. Mechanic friend of mine checked into it we would have to trace... Read more
Incident date: Aug 1, 2025
Every time I drive 20-30 my service 4wd light comes on. I got it scanned when the light was not on but it was showing no code
Incident date: Aug 14, 2025
Headrest safety device deployed without a rear-end accident, while driving, did not hurt driver. Can not put headrest back into place scared driver
Incident date: Aug 14, 2025
The contact owns a 2022 Ford Escape. The contact stated that upon visual inspection, there was excessive corrosion on the driver's side door panel. The vehicle was taken to the dealer, who determined that there was water entering through the front body hinge pillar and down to the rocker panel. The contact was informed that the water should drain out, but instead was causing the excessive corrosio... Read more
Incident date: Jun 25, 2025
Valve Body went out and no eta when its supposed to get in the dealership.
Incident date: Aug 8, 2025
Antilock brake system module failure. The system controls the anti-locking brake system as well as vehicle stability control, both federally mandated for this year vehicle. The ABS, stability control, and brake lights are illuminated on the dash. The message “service antilock brake system” is displayed on the message center as well as “service electronic braking system” The part is not ava... Read more
Incident date: Aug 15, 2025
The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that while driving 50 MPH, the vehicle experienced reduced motive power and failed to accelerate as intended while depressing the accelerator pedal. There was no warning light illuminated. The... Read more
Incident date: Feb 1, 2025
The contact owns a 2025 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of automotive power. No warning light was illuminated. The vehicle was towed to a local independent mechanic, where it was diagnosed and determined that the engine had seized and needed to be replaced. The local dealer was contacted. The vehicle was not diagnosed o... Read more
Incident date: Aug 18, 2025
The contact owns a 2021 Ford Mustang Mach E. The contact received notification of NHTSA Campaign Number: 25V404000 (Electrical System, Latches/Locks/Linkages); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that his wife parked and turned off the vehicle; however,... Read more
Incident date: Jul 4, 2025
I don’t understand how my 2017 Kia sorento doesn’t have a recall on its engine. I bought the car in cash and 1 month the car doesn’t want to start.. I don’t understand I wasted money… I need engine replaced and don’t have $10000
Incident date: Jul 4, 2025
Intermittent message displaying "Trailer Brakes Disconnected" while towing. Trailer lights continued to operate even while message was displayed. On average trailer connected and disconnected every 2-3 minutes
Incident date: Aug 1, 2025
Car running rough/jerky. Trouble accelerating, especially up hills, and following stops. On [XXX], car stalled on [XXX]. Dash light came on saying "transmission overheating pull over immediately". This happened multiple times on the same day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Aug 14, 2025
While accelerating and decelerating, there is a low popping noise that comes from under the floor of the car. It sounds like metal reacting to a change in temperature when it pops, like if you pour hot water into a metal sink. This has been a consistent issue for over a year, and despite the dealerships attempts to fix the issue by replacing the sway bar and tightening the suspension and upper and... Read more
Incident date: Jan 8, 2025
I purchased this vehicle 04/15/2025. Starting at less than 500 miles the Blind Spot Indicator Warning Lights along with the ABS Braking System Warning Lights randomly come on while driving. To receive random warning light notices and sounds while driving is extremely startling and concerning. I have taken the vehicle to the dealership multiple times with no success of fixing the issue. They have b... Read more
Incident date: Jul 15, 2025
The contact owns a 2022 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling). The contact stated that there was an abnormally loud sound coming from the engine while driving at various speeds and while the engine was idling. The check engine warning light was illuminated. The vehicle was taken to the local dealer to be repaired under the recal... Read more
Incident date: Aug 4, 2025
The contact owns a 2023 Mercedes-Benz C300. The contact stated that on occasion while driving at various speeds, the vehicle unexpectedly stopped without the brake pedal being depressed. There were no warning lights illuminated. The vehicle was diagnosed twice by the local dealer, and the contact was advised that the Forward Collision Avoidance sensors needed to be recalibrated; however, the failu... Read more
Incident date: Jun 6, 2025
The Yukon has stopped while driving twice. The check engine light came on, the dealership says there is an oil problem and the oil pump is bad along with bad lifters. There is wear to the motor as well.