Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Oct 5, 2025
Rear window shattered without any warning or contact. Car was not running at the time.
Incident date: Aug 19, 2025
A catastrophic failure occurred in the continuously variable transmission (CVT) of a 2022 model year vehicle at approximately 81,000 miles. While driving on the highway, the vehicle suddenly lost motive power; the engine revved rapidly without transferring any power to the wheels. The failure was diagnosed by an authorized dealership service center (documented on Repair Order #349133). The diagno... Read more
Incident date: Oct 30, 2025
I have an urgent and safety issue with my 2020 Dodge Challenger Hellcat. I was driving on road from work. When I was approaching a red light coming to a complete stop. I pressed the clutch to engage the gear into neutral. Suddenly I heard a loud snapping sound, I lost all pressure to the clutch and almost hitting the vehicle in front of me because I couldn’t get it out of gear. Nearly causing mu... Read more
Incident date: Oct 10, 2025
My leased 2023 Jeep Wrangler 4xe is included in Recall #68C (NHTSA #25V741000) for a battery fire risk when parked. Jeep and NHTSA have both advised owners not to charge or park the vehicle near structures due to a potential fire hazard. This makes the vehicle unsafe and unusable under normal lease conditions. I contacted my leasing company, Chrysler Capital, to request assistance because the ve... Read more
Incident date: Sep 12, 2025
Moisture and water got into the front head light causing it to go out . The blinker , low light and bright light on front driver went out while I was on the highway.
Incident date: Sep 12, 2025
I was in motor vehicle accident in my 2015 ram 1500 tradesman I was traveling at 60 mph and rear ended a semi trailer that was going 5 mph and the airbags did not deploy there was not lights on the dash to indicate a issue with the airbag system the ram is in a insurance lot for inspection
Crash
1 injured
Incident date: Sep 12, 2025
Engine, ABS, Collison, Traction Control malfunction lights came on. I took it to the dealership and it was determined that the right wheel sensor was reading at 407 mph. After replacing the sensor, the lights came on within minutes of me leaving the dealership. The vehicle is at the dealership currently. With the recent engine replacement and returning within five days for the second issue twice i... Read more
Incident date: Sep 3, 2025
Vehicle had a low tire, vehicle indicated it needed to be driven for recalibration of the sensor(s). Took vehicle for short drive up two lane road. Turned around and headed back to where was staying and upon acceleration the vehicle seemed to have pulled off the road but come to find out it didn't at all go off the right side of the roadway. The vehicle sort of jerked and went to the left, caus... Read more
Crash
Incident date: Nov 5, 2025
We purchased a 2025 Hyundai Santa Fe Caligraphy Vin [XXX] in July 2025. During a road trip the following week when we got on the interstate and my wife turned on Cruise Control she began getting notifications on the front panel telling her to keep her eyes on the road and drive safely. These notifications were showing up during the entire trip (300 miles) every 2-5 minutes. We contacted the ... Read more
Incident date: Nov 7, 2025
While driving my 2019 Porsche Cayenne S on the freeway, the check-engine light came on, followed by a message on the dashboard that read “Engine Control fault – Driving permitted – Visit workshop.” Moments later, the vehicle suddenly lost power and decelerated from about ~75 mph to around 55 mph, even though my foot was still on the accelerator. I am [XXX] pregnant and had our [XXX] chi... Read more
Incident date: Nov 7, 2025
While driving my 2019 Porsche Cayenne S on the freeway, the check-engine light came on, followed by a message on the dashboard that read “Engine Control fault – Driving permitted – Visit workshop.” Moments later, the vehicle suddenly lost power and decelerated from about ~75 mph to around 55 mph, even though my foot was still on the accelerator. I am [XXX] pregnant and had our [XXX] chi... Read more
Incident date: Nov 7, 2025
My car was sitting in my driveway earlier, no trees around, or no one outside. I had walked past the house door and my rear window was busted. We contacted Nissan and they said because there is not a recall, there is nothing they can do.
Incident date: Jun 10, 2025
We began getting several warnings related to Adaptive Cruise Control, Collision Detection, Lane Departure not working. This was due to the multipurpose camera internal failure. The camera had to be replaced by a authorized Honda Dealer at a cost of $2,200. While the car was drivable no safety features related to the multipurpose camera were available. There were no indications of issues prior to t... Read more
Incident date: Sep 1, 2025
Engine over heat warning while driving and I checked there is a coolant leakage.
Incident date: Sep 1, 2025
While driving my 2025 Jeep Wagoneer S, I experienced a sudden loss of regenerative braking, which caused the vehicle to take much longer to stop than normal. On initial brake application, deceleration was greatly reduced and required substantially more pedal travel and pressure to bring the vehicle to a stop. A “Regenerative Braking Failure” warning appeared in the instrument cluster. At the ... Read more
Incident date: Nov 5, 2025
Pirelli Scorpion Zero All Weather tire size 255/40 R21 has chunks of the tread coming off. Pirelli corporate says I have to go to the dealer where I bought the car to determine if it is a warranty issue. If chunks of tread are coming off after only 15,000 miles of normal driving, then I am pretty sure it is a warranty issue at best. I have see this complaint all over the internet as well as blowou... Read more
Incident date: Oct 31, 2025
A panel on the roof of the vehicle detached while driving at highway speed (60MPH). The panel is held on by bolts and affixed to the roof with glue. The glue failed and the bolts do not attach directly to the roof. The panel is fairly heavy and large and would present a major hazard to a following vehicle. This has been confirmed by the dealer and the detached panel is available for inspection. ... Read more
Incident date: Oct 31, 2025
The contact owns a 2011 Ford F-150. The contact stated that after the dealer had reprogrammed the PCM under NHTSA Campaign Number: 19V075000 (Power Train), the vehicle started to experience failures. The contact stated that while driving at various speeds, the vehicle downshifted to first gear unintendedly. The powertrain warning light was illuminated. The contact was able to pull over to the side... Read more
Incident date: Oct 29, 2025
Suddenly one day in the morning taking my car from my garage, all alarms in my board turned on and stopped working: Automatic emergency braking, blind spot warning, forward and collision warning, lane departure warning, lane keeping assistance and rear cross traffic warning. I bring my car to the McLarty Honda service in Little Rock, AR. After calibration showed that I need a new multipurpose c... Read more
Incident date: Feb 11, 2025
The contact owns a 2021 Nissan Rogue. The contact stated that while the driver’s side low beam light was no longer illuminated due to its expected life span. The vehicle was taken for the bulb replacement, and the contact was informed that the wiring harness for the driver’s side light bulb was burned. The dealer was unable to determine why the wire had overheated and burned while the low beam... Read more
Incident date: Oct 25, 2025
The fuel injector and the one of the cylinders has gone bad and has been available for inspection. My safety has been put to rest due to engine overheating. The vehicle has not been inspected by the manufacturer police or any insurance representative. The check engine light did appear on November 1, 2025. The car started overheating on November 4, 2025. According to other owners that I have spoke... Read more
Incident date: Oct 25, 2025
Safety Defect: 4-6 second engine power loss/stalling while driving Life threating incident (recorded by Ford via phone call)Semi truck nearly collided with us as well as multiple other near misses road rage honking and obscene gestures all of which has my 13 year old son terrified to ride in the truck. First took it in 08/29/2025 @ 33,808 miles Second attempt 09/30/2025 still in shop at Gary Cros... Read more
Incident date: Jun 18, 2024
The contact owns a 2022 Honda Pilot. The contact stated that the entertainment system was blank and had shut down. The message “My Map Off” was displayed. The vehicle was restarted, and the rearview camera was inoperable. The contact linked the failure to NHTSA Campaign Number: 23V431000 (Back Over Prevention). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The... Read more
Incident date: Oct 30, 2025
I was sitting in a drive through and my car binged, on the dash a pop up appeared that said “Hybrid Mode Unavailable” and my vehicle cut itself off and put itself in park. I cut the vehicle back on and the engine light came on. I rolled up a little bit and it did the same thing again. I cut the vehicle back on, put it in esave mode and found a parking spot where I cut the car off and aat for... Read more
Incident date: Jan 4, 2025
My vehicle, with only 2,400 miles on the odometer, has been diagnosed as requiring a full engine replacement. While driving on the interstate, a warning message appeared indicating reduced acceleration. I was able to exit the freeway safely, but the vehicle could no longer maintain adequate speed to match traffic flow. Prior to this, the check engine light came on, but no issues were reported in t... Read more
Incident date: Jan 5, 2023
Ford F150 2.7L Ecoboost was running fine. Went to dealer for PCM recall and 3 days later check engine light came on. Went back to the dealer and they say I have a PO430 code now and that I need a catalytic converter at the tune of $3000. Of course I am 8000 miles over the factory warranty of 80000 miles and the extended warranty I bought does not cover it. Seems not right. Is the any help with thi... Read more
Incident date: Jan 5, 2023
Pulled into hospital parking garage. Stopped to pull parking ticket. When the parking gate was raised, Tesla immediately took off at very high uncontrolled speed. Basically a runaway vehicle. There was no accerlation on my part. Brakes did not work. Hit parked car in the garage about 300 feet from the parking gate. I was taken to hospital with broken wrist. Car has been totaled.
Crash
1 injured
AUDI
Q6 SPORTBACK E-TRON
(2025) - ENGINE
Nov 2, 2025
Incident date: Aug 1, 2025
This is a supplemental complaint to NHTSA ID #11604939. On October 25, 2025, Passport Nissan in Alexandria, Virginia diagnosed my 2016 Nissan Rogue with fault code P17F1, which indicates a known CVT transmission failure. The technician documented drivability issues including hesitation, slipping, and pulsing during acceleration. The diagnostic sheet recommended full CVT replacement. The dealership... Read more
Incident date: Oct 30, 2025
I own a 2021 Hyundai Palisade Calligraphy with approximately 114,000 miles. The transmission had to be replaced at around 98,000 miles. Recently, before my next scheduled oil change (I had about 1,000 miles left), my vehicle suddenly began making a loud knocking noise and lost power. The dealer informed me that the engine may have blown. There were no warning lights, oil indicators, or overheatin... Read more
AUDI
Q6 SPORTBACK E-TRON
(2025) - ELECTRICAL SYSTEM
Nov 2, 2025
Incident date: Aug 1, 2025
This is a supplemental complaint to NHTSA ID #11604939. On October 25, 2025, Passport Nissan in Alexandria, Virginia diagnosed my 2016 Nissan Rogue with fault code P17F1, which indicates a known CVT transmission failure. The technician documented drivability issues including hesitation, slipping, and pulsing during acceleration. The diagnostic sheet recommended full CVT replacement. The dealership... Read more
Incident date: Oct 24, 2025
I took my vehicle to a local Honda for an airbag light. Was told even though there is a recall on the 2022 HRV, my model is not included, but the exact issue I am experiencing with my vehicle is what is happened with the recalled 2022 HRV. I was told it would cost over $2000 to repair the air bag and since it has 60,000 miles it is no longer covered under the Honda warranty. Can this issue with th... Read more
Incident date: Oct 24, 2025
The fuel gauge on the right hand side malfunctions in cold/wet weather, causing information such as distance until empty, to become illegible. When this happens, the display also flickers rapidly, which may be problematic to some with epilepsy. Here are links to several Reddit threads of others who have experienced this: [XXX] [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE ... Read more
Incident date: Oct 24, 2025
The fuel gauge on the right hand side malfunctions in cold/wet weather, causing information such as distance until empty, to become illegible. When this happens, the display also flickers rapidly, which may be problematic to some with epilepsy. Here are links to several Reddit threads of others who have experienced this: [XXX] [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE ... Read more
AUDI
S6 SPORTBACK E-TRON
(2025) - ENGINE
Oct 31, 2025
Incident date: Oct 30, 2025
Engine failed December 2024 at 140,274 miles. 2 cylinders failed due to lifter failure and had a total loss of power. Engine was replaced by a local shop.
Incident date: Feb 28, 2025
The contact owns a 2018 Ford F-150. The contact stated that while in reverse(R) and attempting to shift gear, the transmission jumped from 1st to 3rd gear, and there was a hesitation while changing gear. The vehicle was taken to a dealer, where it was diagnosed and determined that the transmission was slipping and needed to be replaced or rebuilt. The vehicle was repaired. The manufacturer was not... Read more
Incident date: Feb 28, 2025
I bought this car a 2017 in December 2023. The first time I got the oil change they told me there’s no oil on a stick and then couple months later again no oil on the stick so I took it to my personal mechanic. He said there is an oil consumption problem so you advise me to take it where I bought it from. I had to go up there for 1000 mile test and then a 500 mile which I was low. Seems like eve... Read more
AUDI
Q6 SPORTBACK E-TRON
(2025) - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Oct 29, 2025
Incident date: Oct 29, 2025
RE: Continental Pro Contact GX SSR MOE 245/40 R19 98 H M+S Original factory installed Mercedes E450 tires. I had 3 blowouts from hitting small potholes on 3 different tires in 1.5 years. These are complete immediate blowout going completely flat on impact. It could have very dangerous if I were driving a little faster and fortunately there was no other damage to the car or other persons.... Read more
Incident date: Jul 22, 2025
IN BACK CEILING LEAKING WORSE NOW...
Incident date: Oct 27, 2025
I do not have current recall on my vehicle, but my vehicle is experiencing the "Shift to Park" issue that many of the same year make and model mine is experiencing. I am unsure why my vehicle would not have one. It is messing up the transmission and I have only had this vehicle for a year from a dealership. I feel it is unsafe to drive as the vehicle does not always register that it is in park. I ... Read more
Incident date: Feb 28, 2025
As I was driving I was stopped & told my car was on fire. I immediately stopped & hopped out & less than 30 seconds later half of the hood caught heat/fire & flew into the windshield breaking it. At least half The car is burnt to ashes
Fire
1 injured
Incident date: Feb 28, 2025
As I was driving I was stopped & told my car was on fire. I immediately stopped & hopped out & less than 30 seconds later half of the hood caught heat/fire & flew into the windshield breaking it. At least half The car is burnt to ashes
Fire
1 injured
Incident date: Feb 28, 2025
As I was driving I was stopped & told my car was on fire. I immediately stopped & hopped out & less than 30 seconds later half of the hood caught heat/fire & flew into the windshield breaking it. At least half The car is burnt to ashes
Fire
1 injured
AUDI
E-TRON SPORTBACK
(2022) - STRUCTURE:BODY
Oct 27, 2025
Incident date: Aug 19, 2025
The vehicle automatically locks the doors when you begin driving. We were aware that when stopped the doors would automatically unlock when you tried to open them but have found that this can also happen while driving. While driving our daughter pulled on her door handle which caused the door to unlock, then pulled the handle again and was able to open the door enough to trigger the door ajar warn... Read more
AUDI
E-TRON SPORTBACK
(2022) - ENGINE
Oct 27, 2025
Incident date: Aug 19, 2025
To whom it may concern, I am writing to express my deep frustration regarding a serious issue with my Ford vehicle. My vehicle recently displayed code P0302 – Misfire Cylinder 2, which has been diagnosed as coolant intrusion into the cylinder. The recommended repair is a replacement long block, along with new hardware and seals. This is a known issue with certain Ford engines — one that Ford... Read more
Incident date: Oct 16, 2025
I purchased this vehicle with 18,000 miles on the odometer. I am not a reckless driver, and primarily commute to and from work on paved roads. At 29366 miles, I had to have one of the rear shock absorbers replaced after it started making a strange noise. Again at 49596 miles, both rear shock absorbers had to be replaced. I recently took this car back to the shop with 86000 miles on the odometer a... Read more
Incident date: Oct 16, 2025
In summer of 2023 my car 2011 Sonata Hybrid quit running and would not start. My granddaughter had used the car to go to Oklahoma City for a tennis tournament. Her life was at risk because she was coming back in the evening and was alone. The next day I had the car towed to Ada Oklahoma and then called dealership and had it towed to Ardmore, Oklahoma where I had purchased the car new in 2011. ... Read more
Fire
Incident date: Oct 16, 2025
Vehicle began shuddering and was inspected by Don Hinds Ford Fishers (Scott Krouse). Was told that a new Torque Converter was needed by Don Hinds Ford Fishers Shuddering makes acceleration a challenge which puts everyone at risk of an accident, even death. No warning lights appeared, making this more dangerous.
AUDI
Q6 SPORTBACK E-TRON
(2025) - SEATS
Oct 21, 2025
Incident date: Oct 20, 2025
The second row captains chairs are able to be buckled when any booster or car seats are in the seat. The seat belt buckle is too far flush into the seat, so when any car seat/booster seat is in the seat, the buckle is inaccessible and blocked and the seat belt is not able to be used. We had to purchase seat belt extenders so the seat belt could be buckled. We spoke to Hyundai corporate and the loc... Read more
AUDI
Q6 SPORTBACK E-TRON
(2025) - ELECTRICAL SYSTEM
Oct 21, 2025
Incident date: Jul 31, 2025
The contact owns a 2016 Mazda Mazda6. The contact stated that after her husband had driven for approximately 2 hours with the seat heater activated, the passenger’s side seat overheated, and the seat started smoking. The driver stated that the seat heating element overheated and burned a hole in the seat, damaging the air bag located near the seat heater sensor. The dealer was contacted, and an ... Read more