Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Jan 8, 2026
Car will not shift into park therefore I cannot turn the car off without disconnecting the battery. Dangerous bc you don’t know if the car is in park or not when you have to get out and stand in front of car to life hood and disconnect battery.
Incident date: Jan 8, 2026
points: ⸻ While driving, the vehicle displays the warning “Active Brake Assist Functions Limited – See Operator’s Manual.” The message appears during normal driving and does not go away. This warning indicates that the automatic emergency braking / Active Brake Assist system is limited or disabled, reducing a critical safety feature designed to help prevent or mitigate collisions. Thi... Read more
Incident date: Jan 8, 2026
Repeatedly there has been a cylinder 1 misfire causing the check engine light to activate. The vehicle starts to shake and idling is rough. It has happened repeatedly over the past 3-4 years. In 2025 it happened in August, October and December despite repeated maintenance. Error codes that have popped up due to the issue primarily include cylinder 1 misfires a known and documented issue related ... Read more
Incident date: Jan 8, 2026
While using cruise control at highway speed, the car suddenly slams on the breaks causing major panic. Oversteering onto incoming traffic and cars following are affected slamming on their breaks to avoid contact. Have contacted Tesla Service Center multiple times addressing the problem (Phantom breaking problem). What they keep on telling me is that there is no fix to the problem at this time. The... Read more
Incident date: Jan 8, 2026
While using cruise control at highway speed, the car suddenly slams on the breaks causing major panic. Oversteering onto incoming traffic and cars following are affected slamming on their breaks to avoid contact. Have contacted Tesla Service Center multiple times addressing the problem (Phantom breaking problem). What they keep on telling me is that there is no fix to the problem at this time. The... Read more
Incident date: Nov 4, 2025
I am reporting a catastrophic suspension failure on my 2023 Tesla Model Y that matches the description of Recall 22V-895 (Manufacturer No. SB-22-31-002), despite my vehicle being excluded from the official recall population. On [XXX], the front driver-side lateral link separated from the subframe while driving. Tesla Service /confirmed the separation in their repair notes, stating the cause was a... Read more
Incident date: Sep 2, 2025
The contact owns a 2024 Toyota Grand Highlander. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the instrument panel failed to show critical information as intended. No warning light was illuminated. The vehicle was taken to a local d... Read more
Incident date: Sep 2, 2025
The contact owns a 2013 Dodge Grand Caravan. The contact stated that the vehicle was taken to the local dealer, who replaced the motor mounts and transmission. Five months later, the transmission failed and needed to be replaced. The vehicle began driving roughly. The PCM update was completed by another local dealer, but the failure recurred. While driving at an undisclosed speed, the check engine... Read more
Incident date: Sep 2, 2025
While getting in my car after work I shut the drivers door and the rear hatch glass shattered.
Incident date: Oct 3, 2025
The contact owns a 2021 Hyundai Santa Fe. The contact stated that while driving approximately 20 MPH, the vehicle experienced hard shifting while attempting to change gears, and the vehicle hesitated, and the check engine warning light illuminated. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired; however, DTC: P1C2D03 was retrieved. The vehicle was then taken to... Read more
Incident date: Oct 3, 2025
I was driving my vehicle on the highway when the transmission suddenly gave out with no warning whatsoever. When I say gave out, I mean, it just completely stopped working and was unable to go into any gear. I was luckily able to coast over to the median without an accident occurring, but it was not without much concern or worry as traffic moving on the highway is 70 miles an hour plus and quite f... Read more
Incident date: Dec 21, 2025
On December 26, 2025, the supplemental restraint system problem appeared on the dashboard. On January 6, 2026, vehicle was taken to Stockton Honda service department to performed a diagnostic test and multi-point inspection was completed. During this time the diagnostic results showed a code B0020-13, open or increased resistance in the left side airbag inflator. They recommend starting with th... Read more
Incident date: Nov 20, 2025
my vehicle suddenly loss power and started decelerating while i was driving on the freeway on october 11th of 2025 . upon taking my vehicle to a mechanic i was told the TPU was the issue . i remembered this was an issue that had been recalled . i called the manufacturer and dealership . both told me that there was nothing they could do , i could not have my car fixed til there was a resolution and... Read more
Incident date: Nov 20, 2025
Serpentine belt tensioner bolt keeps snapping and or breaking has been replaced 3 times now. Research shows at least 10 years of part being defective.
Incident date: Nov 20, 2025
Vehicle engine stopped working at 5200 miles. Was driving on highway and immediately stopped. Vehicle would not start. Towed to dealership and next day dealer confirmed that the engine needed to be replaced.
Incident date: Dec 1, 2025
Total loss of Electric power steering assistance while driving on the interstate.
Incident date: Jan 7, 2026
The Winnebago Ekko recall 200 (dually valve stem replacement) is completely unreasonable. It has turned my rig from one where I could easily check and maintain my inner dually tire pressure to one that is extremely difficult and requires specialized tools (and extended tire inflation wand). As a result, it is practically impossible for me to maintain proper tire inflation and impossible for me to ... Read more
Incident date: Jan 7, 2026
My 2018 Honda accord had coolant leaking in cylinder 3. Which caused the head gasket to blow. My car stopped on me in the middle of the hwy. I took my car to a shop down here to get fixed he couldn’t get it to run. All dashboard lights are on.
Incident date: Jan 7, 2024
The contact owns a 2024 Toyota Tundra. The contact received notifications of NHTSA Campaign Numbers: 25V322000 (Exterior Lighting) and 25V767000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer ... Read more
Incident date: Dec 29, 2025
The contact owns a 2018 Ram 1500. While the contact's mother was driving at highway speeds, the vehicle stalled. There was no warning light illuminated. The contact used a code reader and retrieved a code related to the high-pressure fuel pump (HPFP) that the HPFP was operating at half the required pressure. The vehicle was taken to the dealer where it was diagnosed with an HPFP failure. The conta... Read more
Incident date: Dec 29, 2025
The oil filter housing cracked on the car, causing all the oil to leak out. In researching this, I have found that this is a common problem with the Kia Telluride and Kia Sorrento. The problem is that the oil filter housing is made of cheap plastic and not durable material such as aluminum or steel. This allows the oil filter housing to easily crack under stress. In speaking with the dealership, t... Read more
Incident date: Jan 6, 2026
After a bad OTA update in October, in November before the stop charge recall was issued I noticed on Nov 21, when in "ELECTRIC" mode, after 10 or so minutes of driving the vehicle loses the ability to accelerate past half application of the accelerator. This lack of power continues until the accelerator is FULLY pushed on the floor forcing the gas engine on and causing immediate and dangerous acc... Read more
Incident date: Jan 6, 2026
After a bad OTA update in October, in November before the stop charge recall was issued I noticed on Nov 21, when in "ELECTRIC" mode, after 10 or so minutes of driving the vehicle loses the ability to accelerate past half application of the accelerator. This lack of power continues until the accelerator is FULLY pushed on the floor forcing the gas engine on and causing immediate and dangerous acc... Read more
Incident date: Jan 3, 2026
The contact owns a 2025 GMC Canyon. The contact stated that while the vehicle was parked, the contact discovered a coolant leak underneath the front of the vehicle. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the vehicle had not yet been diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage... Read more
Incident date: Jan 3, 2026
Invoice no. XXX Frame recall. I have a receipt stating…”J# 20TOZFRAM,;CS FRAM Inspection TECY(S):351 Warrenty inspected Frame, Frame failed, perforation, Replaced Frame at Dealer”. Except they did not replace the frame, I have a receipt stating they replaced the “ spare tire rack assembly. Now, my frame is so rusted it will not pass inspection next September. It has been welded already, ... Read more
Incident date: Jan 3, 2026
ABS issues lights came on due to malfunctioning part. The part is unavailable and appears to no longer be available. Failure appeared a year ago and have been trying to find someone to replace. After taking to multiple shops, the last one finally told us the part is no longer available. With this being part of the braking system, it is very important to have working properly!
Incident date: Jan 1, 2026
The contact owns a 2014 Ford F-150. The contact stated that while attempting to start the vehicle, the vehicle failed to respond as needed. No warning light was illuminated. The vehicle was previously serviced under NHTSA Campaign Number: 24V444000 (POWER TRAIN); however, the remedy failed to fix the vehicle. The contact stated that the failure had occurred after the recall repair was performed. T... Read more
Incident date: Dec 26, 2025
While driving down the interstate the hood latch failed. Our Hood flew up smashed the windshield and fenders. This incident about killed us. I strongly recommend looking into this issue before others do die!
Incident date: Dec 26, 2025
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that the part was not yet available for the recall repair. The... Read more
Incident date: Dec 26, 2025
The contact owns a 2025 Toyota Sienna. The contact was notified of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made a... Read more
Incident date: Dec 5, 2025
We were driving down an interstate highway going 70 mph on a foggy Christmas Eve 2025 approximately 7 a.m. No cars were close around us. We had been on the road for 30 minutes or so, and it was in the 50-60 degree temperature range. Suddenly we heard what sounded like a gunshot right above our heads. We opened the sunshade under the sunroof, and saw that our sunroof had exploded and left a hol... Read more
Incident date: Dec 5, 2025
On December 26, 2025 (six months after leasing this new vehicle) the ICCU unit failed. The mileage is 5,555. This known defect poses serious safety risks as it causes the vehicle to be unexpectedly and immediately disabled. It can drive at only very slow speeds. Drivers must find a safe place as soon as possible to park and call for a tow. Specifically, I was leaving a parking lot and heard a lou... Read more
Incident date: Dec 17, 2025
I was on the freeway, going 65mph. Suddenly, i felt my car partially brake. Thank God I was close to an exit and got off safely. My car partially braked again while i was going 35mph down the street. As i cautiously drove home, the FCW kept blinking, even though there was ample distance between me and other cars, and at times, no car in front of me. It's winter time and there's snow on the ground.... Read more
Incident date: Dec 29, 2025
This is a Base model automobile with manual seats. The right front passenger seat unlocked without warning during a quick deceleration. The seat slid forward on mounting rails and caused the front passenger to be squished between forward motion of seat and the seat belt. Lucky this was not a collision, but weight of seat moving forward & smashing passenger against seat belt was very uncormf... Read more
Incident date: Dec 1, 2025
You step on accelerator and it doesn’t accelerate… it lags and almost caused accident more than 4 times! Throttle body won’t open up and go. I feel they need to remap the system.
Incident date: Dec 29, 2025
After starting my vehicle and placing it into drive, a warning message appeared on the dashboard stating, “Vehicle warning Do not continue to drive,” indicating that the vehicle would be unable to move forward or in reverse. Immediately following the warning, the vehicle lost all ability to move in either direction while other vehicles were approaching, creating a hazardous situation placing... Read more
Incident date: Dec 13, 2025
The contact owns a 2008 Dodge Nitro. The contact stated that while the son was driving approximately 5 MPH, the front drive shaft fractured, causing the vehicle to abruptly stop, and the front driver's side and passenger's side airbags erroneously deployed. The contact stated that there was no collision during the incident. The contact's son sustained a concussion and facial injuries, causing sev... Read more
1 injured
Incident date: Dec 26, 2025
We only have 58,000 on our car . We had extremely low oil and light never came on it blinked randomly. We still had 2,000 miles left before oil change was due . Car was almost bone dry if we did not check we would have been in big trouble.We were told these cars are known to burn oil and we should come in every 3/4 weeks depending on how much we drive to have oil added . This is ridiculous! If thi... Read more
Incident date: Dec 26, 2025
We only have 58,000 on our car . We had extremely low oil and light never came on it blinked randomly. We still had 2,000 miles left before oil change was due . Car was almost bone dry if we did not check we would have been in big trouble.We were told these cars are known to burn oil and we should come in every 3/4 weeks depending on how much we drive to have oil added . This is ridiculous! If thi... Read more
Incident date: Dec 26, 2025
Shortly after purchasing the vehicle, I began experiencing intermittent electrical and driver assistance system malfunctions. These issues included warning messages, unexpected system behavior, and periods where multiple advanced driver assistance features were unavailable or disabled. The problem first occurred around April 4, 2025, at approximately 665 miles. Since then, the issue has occurred ... Read more
Incident date: Dec 19, 2025
When I'm driving sometimes the car seems like it's about to cut off or something & the check engine light plus stabilizer track message bones on & I start losing power & it's happened more than 10 times ! I let the car sit for a few minutes & it works !
Incident date: Nov 28, 2025
Dear National Highway Traffic Safety Administration, I am submitting this email to formally report a potential vehicle safety defect involving my 2022 Toyota Corolla. Vehicle information: - Make/Model: 2022 Toyota Corolla - In-service date: 08/18/2022 My vehicle sustained significant wiring damage caused by rodents. Toyota has denied warranty and financial assistance, characterizing the iss... Read more
Incident date: Nov 28, 2025
Dear National Highway Traffic Safety Administration, I am submitting this email to formally report a potential vehicle safety defect involving my 2022 Toyota Corolla. Vehicle information: - Make/Model: 2022 Toyota Corolla - In-service date: 08/18/2022 My vehicle sustained significant wiring damage caused by rodents. Toyota has denied warranty and financial assistance, characterizing the iss... Read more
Incident date: Nov 28, 2025
Dear National Highway Traffic Safety Administration, I am submitting this email to formally report a potential vehicle safety defect involving my 2022 Toyota Corolla. Vehicle information: - Make/Model: 2022 Toyota Corolla - In-service date: 08/18/2022 My vehicle sustained significant wiring damage caused by rodents. Toyota has denied warranty and financial assistance, characterizing the iss... Read more
Incident date: Jun 13, 2025
Component/system malfunctioned: Adaptive Cruise Control integrated with Traffic Sign Recognition/Speed Limit Assist (camera-based speed sign detection and automatic speed adjustment). Vehicle available for inspection upon request. While driving ~35 mph in 35 mph zones with Adaptive Cruise Control engaged, the system repeatedly misread speed signs (or GPS data) as much higher (e.g., 75 mph). The ve... Read more
Incident date: Jun 13, 2025
Component/system malfunctioned: Adaptive Cruise Control integrated with Traffic Sign Recognition/Speed Limit Assist (camera-based speed sign detection and automatic speed adjustment). Vehicle available for inspection upon request. While driving ~35 mph in 35 mph zones with Adaptive Cruise Control engaged, the system repeatedly misread speed signs (or GPS data) as much higher (e.g., 75 mph). The ve... Read more
Incident date: Jun 13, 2025
The failure involves the engine/powertrain system, specifically the engine oil pressure system, resulting in loss of engine power and a subsequent loss of effective braking assistance. The vehicle displayed a low engine oil pressure warning and a “powertrain system fault” message prior to the loss of braking effectiveness. The vehicle is currently not being driven and is available for inspecti... Read more
Incident date: Dec 21, 2025
I have had multiple issues with the radio (16000 miles). After many personal videos dealership was able to fix one of this issues with a new part (22000 miles). I was informed the other issues I was having with the radio was due to my battery not staying fully charged. I was also having issues with the van not starting right away, which made me feel I could get stranded. It took many attempts ... Read more
Incident date: Dec 27, 2025
While the vehicle was parked and not in operation, the passenger-side active head restraint suddenly deployed forward on its own. There was no collision, no braking event, no external force, and no warning lamps, messages or other systems of the problem or that it was going to occur. The deployment was unexpected and presents a risk of head or neck injury, as the active head restraint is designed... Read more
Incident date: Dec 1, 2025
The front subframe on the vehicle is severely rusted and corroded through rust. Part of it has fallen off, and the rest of it is badly damaged. A structural integrity, a major safety risk. The Audi Dealer inspected it and confirmed. The car is unsafe to drive.