Showing 16,369 complaints for AUDI
Incident date: May 30, 2025
I am submitting this complaint because I have experienced serious safety-related concerns involving Audi vehicles, and I am extremely concerned that these issues could result in a serious accident, injury, or loss of life. My personal vehicle is a **2024 Audi Q3**, which has experienced safety-related problems involving the braking system, wheel/speed sensors, parking recognition system, and other
... related vehicle safety and driver-assistance systems. I also want to report a separate and extremely serious incident involving an **Audi loaner vehicle that was provided to me by the Audi dealership while my 2024 Audi Q3 was being repaired**. While I was driving the Audi loaner vehicle, **the wheel/wheel assembly came off the vehicle while it was in motion**. This was an extremely dangerous situation that could have resulted in a catastrophic accident, serious injury, or death. The loaner Audi has a different VIN from my 2024 Audi Q3. I do not currently have that VIN available, but the dealership should have records identifying the exact loaner vehicle that was assigned to me while my Q3 was being repaired. I am reporting both situations because I believe these safety concerns need to be properly documented and investigated. A wheel coming off a vehicle while it is being driven, along with the braking, wheel/sensor, parking-recognition, and related safety concerns I have experienced with my own Audi, raises very serious concerns for me. I do not want another driver or family to experience something similar. These are not simply convenience or cosmetic issues. They involve systems and components that can directly affect the safe operation and control of a vehicle and potentially put people's lives at risk. I respectfully request that NHTSA review these incidents and determine whether further investigation is warranted. I am willing to provide repair records, dealership communications, photographs, accident information, service records, and any other documentation. ThanksRead more
Crash
1 injured
Incident date: May 12, 2026
Suspension subframe crossmember (Upper)(part number 8K0505235AQ) has severe rust Corrosion perforation, and is available for inspection. Fear of unsafe vehicle operation due to the Structural integrity being severely compromised rendering the vehicle unsafe to operate. The rusted subframe as been confirmed by an Audi dealer and an independent service center. The vehicle has been inspe
... cted by the Audi dealer and the independent service center. There were no warning lamps, messages or other symptoms of the problem prior to the discovery of the subframe failure. The rusted subframe was first discovered on May 12, 2026 by the independent service center and later confirmed by the Audi dealer on May 15, 2026.Read more
Incident date: Aug 31, 2026
I was driving down the highway, roughly 60mph, when my yellow tire pressure warning light came on. The car did not feel any different while driving. I drove for another 5-10 mins when suddenly my car jerked to the left. I let off the gas and slowed to a safe spot to park. That was when I started to smell burning rubber, after I parked I got out and that was when I noticed I was riding on the rim w
... ith no tire. Tire is 255/45/R19Read more
Incident date: Aug 16, 2026
Issue: Unexpected and extremely forceful Brake Hold impeded normal and safe driving maneuvers. While driving in heavy stop-and-go traffic on an incline approaching the GW Bridge towards NY, I cautiously attempted to move out of my lane into an adjacent lane. I lightly applied the brake, (I believe the automatic brake hold activated, to prevent rolling backwards) and the vehicle suddenly jerked ext
... remely hard and came to a complete stop in the middle of the lane. A loud banging sound occurred at the same time, sounding like a collision. Fortunately, there was no collision. The safety concern is particularly serious when changing lanes or merging from slow-moving traffic into a lane where vehicles are traveling significantly faster. An unexpected and forceful stop could leave the vehicle stopped in the path of approaching traffic and creates a substantial risk of being struck from behind or causing a collision. Currently the 2026 Audi A5 Brake Hold function can be disabled only for level grade driving. However, it activates automatically when driving uphill. On a downhill it also activates if you press hard on the brake. "Because the Brake Hold function can interfere with normal and cautious maneuvering the manufacturer should allow the driver to totally deactivated the Brake Hold on demand". Thank youRead more
Incident date: Aug 7, 2026
Door jamb on car states PSI should be COLD 49 PSI. However, the MAX PRESSURE printed on the tire itself, is 50 PSI. Through normal driving as temperature of the tire increases, it put the tire at an unsafe PSI of 53 and higher on hot days. This becomes a dangerous tire to drive on. WIth regular driving, tires will develop deformation driving on normal roads. The slightest bump can cause "impact da
... mage" to the tire, to which the tire company and vehicle manufacturer state they are not responsible for the damage. Once there is damage to the tire, this now creates a very unsafe tire to drive on and could blow out and cause an incident. Tire: Bridgestone Potenza Sport 265/30ZR19 (93Y) and 245/35ZR19 (93Y) XL / Extra Load Audi OE specification: R2 ENLITEN Maximum inflation pressure: 50 PSI Maximum load: approximately: 1,433 lbRead more
Incident date: Aug 24, 2026
The Lane Keep Assist system will randomly attempt to steer into the shoulder or oncoming lane. This requires rapid correction from the driver to maintain travel within the lane. The most recent incident attempted to steer the vehicle into an oncoming school bus. Multiple repair attempts have been made by three dealers, the third of which performed a camera cleaning and ADAS calibration which
... was not covered under either the new vehicle warranty or the extended service contract despite being within the terms of both. The first dealer declined to test the vehicle, stating they did not have the necessary equipment to attempt a repair. The second declined to reproduce any of the issues noted at drop-off or perform any inspections beyond a "test drive" to and from the service center from the dealership. At the first two dealers, the lane keep assist was turned off when the vehicle was returned. After the final repair, the vehicle now usually stays in the middle of the lane and the top-down 360 degree camera view now accurately shows obstructions around the vehicle, and no more hidden obstacles suddenly "pop" into the rearview camera. This fault with the lane keep assist is most noticeable when using the system on two lane rural highways, though it can happen elsewhere. The indicator for the side of the vehicle being corrected changes from green to red as expected for intervention during each event. No specific fault codes are logged for this activation. This issue has been present since delivery of the vehicle. Similar loaners from the dealer provided during service do not exhibit this same fault on the same roads in the same locations.Read more
Incident date: Aug 1, 2026
Vehicle is a new 2026 Audi Q3 S Line quattro with recurring electronic system failures affecting safety-related functions, beginning on or about April 11, 2026. The vehicle has repeatedly displayed “Driver assistance systems are limited” and related driver-assist warnings with no environmental cause (clear weather, clean windshield), indicating intermittent dropout of camera/radar-based safety
... systems including collision avoidance and lane assist. The digital instrument cluster — the sole speedometer display — intermittently cuts out and shows grey static, temporarily depriving the driver of speed and warning information while driving. The infotainment/compute system exhibits broader instability: navigation hangs indefinitely at “Initializing navigation” (documented on video, which also shows two system clocks displaying different times simultaneously), random audio pops with no media playing, embedded cellular connectivity repeatedly dropping, and Bluetooth/CarPlay phone connections failing when answering or placing calls, which encourages handheld phone use while driving. Failures are intermittent and have recurred across drive cycles for several months. I believe these represent a software defect in the vehicle’s electronic platform affecting FMVSS-relevant systems, consistent with owner reports on other Audi models sharing this software generation. Video and photo documentation available.Read more
Incident date: Aug 1, 2026
Vehicle is a new 2026 Audi Q3 S Line quattro with recurring electronic system failures affecting safety-related functions, beginning on or about April 11, 2026. The vehicle has repeatedly displayed “Driver assistance systems are limited” and related driver-assist warnings with no environmental cause (clear weather, clean windshield), indicating intermittent dropout of camera/radar-based safety
... systems including collision avoidance and lane assist. The digital instrument cluster — the sole speedometer display — intermittently cuts out and shows grey static, temporarily depriving the driver of speed and warning information while driving. The infotainment/compute system exhibits broader instability: navigation hangs indefinitely at “Initializing navigation” (documented on video, which also shows two system clocks displaying different times simultaneously), random audio pops with no media playing, embedded cellular connectivity repeatedly dropping, and Bluetooth/CarPlay phone connections failing when answering or placing calls, which encourages handheld phone use while driving. Failures are intermittent and have recurred across drive cycles for several months. I believe these represent a software defect in the vehicle’s electronic platform affecting FMVSS-relevant systems, consistent with owner reports on other Audi models sharing this software generation. Video and photo documentation available.Read more
Incident date: Aug 16, 2026
Sunday morning, XXX, at 07:25 CST, while driving west on [XXX] outside of [XXX], the moonroof of the 2025 Audi Q7 spontaneously exploded with what sounded like a gunshot in the car. The sunscreen was closed at the time, so very little glass entered the vehicle. There were no other vehicles around us at the time. There was no rock hit. We took the next exit and examined the moonroof and found it
... to be completely gone with a thin rim of remaining glass. We drove to [XXX] and covered the entire moonroof with a well secured contractor bag and continued our remaining trip. I contacted the Glenwood Springs, Audi dealership, and took the vehicle for a dealer examination/inspection on 08/18/26. They told me that this was not covered under the warranty, and that it was probabpy caused by a rock striking the glass. We were very fortunate that the sunscreen was closed at the time or we would have been showered with glass. There were no premonitory signs that this was about to occur. While at the dealership we were shown a copy of recently released TSB from Audi (XXX) acknowledging the potential for glass moonroof spontaneously shattering. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Jun 22, 2026
THE REAR COOLANT BOTTLE FOR THE DRIVE MOTOR IS COMPLETELY FULL, HV FAULTS ARE STORED. BATTERY IS IN "WARNING" CONDITION, J840 STORES INTERNAL MALFUNCTION FAULTS. ADDITIONAL DIAGNOSIS IS NECESSARY FOR THE HV SYSTEM, AND THE REAR DRIVE MOTOR WILL NEED TO BE REPLACED. FOUND CELL IMBALANCE FAULTS STORED, FOUND J840 BATTERY MODULE IS FAULTY AND MUST BE REPLACED. FURTHER DIAG IS NECESSARY, MULTIPLE FAUL
... TS ARE PREVENTING THE VEHICLE FROM MOVING, FAULTS SET ON 06/22/26. HV AND DRIVE MOTOR FAULTS ARE NOT LIKELY TO BE RELATED TO ANY IMPACTS OR DAMAGE, MALFUNCTIONS ARE ELECTRICAL AND INTERNAL.Read more
Incident date: Jun 22, 2026
THE REAR COOLANT BOTTLE FOR THE DRIVE MOTOR IS COMPLETELY FULL, HV FAULTS ARE STORED. BATTERY IS IN "WARNING" CONDITION, J840 STORES INTERNAL MALFUNCTION FAULTS. ADDITIONAL DIAGNOSIS IS NECESSARY FOR THE HV SYSTEM, AND THE REAR DRIVE MOTOR WILL NEED TO BE REPLACED. FOUND CELL IMBALANCE FAULTS STORED, FOUND J840 BATTERY MODULE IS FAULTY AND MUST BE REPLACED. FURTHER DIAG IS NECESSARY, MULTIPLE FAUL
... TS ARE PREVENTING THE VEHICLE FROM MOVING, FAULTS SET ON 06/22/26. HV AND DRIVE MOTOR FAULTS ARE NOT LIKELY TO BE RELATED TO ANY IMPACTS OR DAMAGE, MALFUNCTIONS ARE ELECTRICAL AND INTERNAL.Read more
Incident date: Jun 22, 2026
THE REAR COOLANT BOTTLE FOR THE DRIVE MOTOR IS COMPLETELY FULL, HV FAULTS ARE STORED. BATTERY IS IN "WARNING" CONDITION, J840 STORES INTERNAL MALFUNCTION FAULTS. ADDITIONAL DIAGNOSIS IS NECESSARY FOR THE HV SYSTEM, AND THE REAR DRIVE MOTOR WILL NEED TO BE REPLACED. FOUND CELL IMBALANCE FAULTS STORED, FOUND J840 BATTERY MODULE IS FAULTY AND MUST BE REPLACED. FURTHER DIAG IS NECESSARY, MULTIPLE FAUL
... TS ARE PREVENTING THE VEHICLE FROM MOVING, FAULTS SET ON 06/22/26. HV AND DRIVE MOTOR FAULTS ARE NOT LIKELY TO BE RELATED TO ANY IMPACTS OR DAMAGE, MALFUNCTIONS ARE ELECTRICAL AND INTERNAL.Read more
Incident date: Jul 15, 2026
Ive experienced multiple unexpected braking events while driving on essentially open road using adaptive cruise control. When this first happened it scared me significantly and caused a car behind me to run up on me. Upon further investigation I found that this braking occurs every time I go by these two specific places on [XXX]. When this occurs, the dash display shows an intersection/crossroa
... ds icon as if it thinks Im approaching a 4 way stop. There is no 4 way intersection at the points where it happens. There are side roads entering the highway which are marked by signs. I can override the braking with accelerator pedal but the braking resumes if I release the pedal. If I dont do anything, the car decelerates to about 10-15mph and then reaccelerates back to cruise speed. I reported this to the dealer and they say no issue found and wont do anything unless they can replicate and they wont come the 50 miles to my home area to witness it. My concern is that this behavior could result in a road rage event as the driver behind may interpret the deceleration as a brake check. It could also result in me being rear ended by a driver not expecting a brake application on open road. I can provide a video file of the event if you like. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Aug 22, 2026
The 2017 Audi Q7 Prestige was purchased on November 7,2016. Since the purchase, all service was provided by one or the other of two Audi dealerships. During this period, the Audi recommended 10K, 20K,30K, 40K, 50K, 60K, 70K, and 80K mile services had all been performed. In the almost ten years that I owned the car, the oil and oil filter were changed 11 times at one or the other of the two deal
... erships. The mileage interval between oil changes was 6,383 miles on average with a maximum interval on 8,177 miles; the time interval between oil changes was 320 days on average with a maximum of 399 days. The engine oil cooler valve had shorted out internally and was replaced in April 2025 at 58,225 miles. By the end of August 2026, the car had travelled 71,375 miles. From 60,000 miles on, oil consumption has gradually increased to alarming levels:1-quart every 700 miles. On August 22, while driving at highway speed on the Pennsylvania turnpike near Pittsburgh, I experienced a sudden loss of power, rapid deceleration, rough running of the engine, and a “Drive System Malfunction “indicator. Fortunately, I was able to slow the vehicle and safely move off the highway. The car was towed ($396) to an Audi dealership. The technician reported that the diagnostic scan showed a misfire code for cylinder #2; and, upon inspection, the #2 spark plug was found to be excessively oil-fouled. When the technician swapped the coils and spark plugs from cylinders #2 and #3, the misfire remained on cylinder #2. A compression test on cylinder #2 showed 120 psi – below normal, but not low enough by itself to definitively condemn the engine. The cost for this analysis was $500. I declined to invest in further teardown of the engine. Audi purchased the vehicle for $4,000. My experience appears similar to others with the 2017 Audi Q7 with the 3.0 engine. Exceptionally poor engineering and total lack of customer care!Read more
Incident date: Aug 27, 2026
I own a 2019 Audi Q8 3.0 TFSI that has been regularly maintained and serviced through authorized Audi dealerships. The abnormal engine ticking/knocking did not suddenly begin at 91,000 miles. A similar noise could be heard earlier, but it was not identified by Audi service as an internal engine/piston problem. Because the vehicle continued to be serviced by Audi, I believed the sound was related
... to the fuel injectors or normal engine operation. At approximately 91,000 miles, the noise became noticeably worse. At 91,623 miles, Audi San Jose diagnosed the knocking as related to the engine pistons, classified it as requiring “IMMEDIATE ATTENTION,” opened Audi TAC case SF-1690700, and confirmed that all six pistons require replacement. Audi provided a repair estimate of $22,466.21. I have since learned that Audi has acknowledged a piston-skirt issue through an 8-year/80,000-mile limited warranty extension, and I have found numerous owners reporting similar piston knocking/piston-slap and major engine repairs. My vehicle is now beyond the 80,000-mile limit, but the noise existed earlier and was not recognized as a piston problem. Given the vehicle's Audi maintenance history and the failure of all six pistons, I am concerned this represents a premature engine defect rather than normal wear. I am reporting this so NHTSA can investigate similar failures, including those diagnosed after Audi's extended-coverage mileage limit, and the potential risk of major engine damage or loss of propulsion.Read more
Incident date: Jun 15, 2026
VIN number: [XXX]. Audi Q5 Prestige 2021 Mileage 48,540 I have contacted Audi Corporate regarding a catastrophic Transmission Failure while driving. The dealership investigation discovered that bolts had loosened and the fluid was not getting to the transmission and it stopped dead while I was driving. I was on surface streets going to pick up my baby granddaughter from daycare. I heard what soun
... ded like a "slip" in the gears, a yellow notification appeared stating that the car is safe to drive. A few minutes later it happened again and the same warning appeared. I continued to the daycare and in the driveway the car stopped dead with a Red warning that it is a transmission malfunction. I luckily was not in a busy intersection or the freeway as that would have been catastrophic for my life and the life of my young granddaughter. I have contacted Audi via telephone at [XXX]. They took my statement and gave me a case number: XXX. I have worked with my Audi dealership and they are giving a "goodwill" discount that requires me to pay $800 for the defective bolt replacement. I purchased the vehicle as a certified pre-owned from the Audi dealership on [XXX]. I purchased an extended warranty they refused to cover the repair as it was a manufacturing issue. I have taken the vehicle in for all maintenance. This transmission failure is nothing that I did and not the result of neglect. This failure of the bolts is a manufacturing error. The bolts are supposed to stay bolted. I want Audi to pay in full for the repair, to include replacement of the entire transmission, in addition to replacing the defective volts. I also want a letter stating that this is a permanent fix and will not happen again. I trusted the Audi name and reputation to build a safe vehicle. The abrupt stop of the transmission could have been the death of me and my young granddaughter had it happened on the freeway or a busy intersection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Aug 28, 2026
the water pump failed on my 2020 Audi SQ 8 at approximately 42K miles. before diagnosis the engine temperate gauge repeatedly fluctuated while driving. An Audi specialist shop diagnosed the issue as a failed water pump. A failure at this mileage is premature and presents a safety concern as this could result in a catastrophic engine failure. I am requesting that NTHSA evaluate whether similar
... failures involving the 4.0 liter twin-turbo Audi SQ8 cooling system.Read more
Incident date: Aug 23, 2026
Description of Incident and Safety Defect:Failed Component & Inspection Availability: The gateway control module, located in an unsealed floor compartment under the rear seat, failed due to liquid/moisture intrusion. The damaged module and vehicle are fully available for inspection upon request.Safety Risk: The sudden short-circuit of this module forced the vehicle into an immediate emergency "lim
... p mode" and partial drivetrain shutdown while actively driving on the road. Unexpectedly losing engine power and throttle responsiveness in active traffic put my safety and the safety of surrounding drivers at an immediate, severe risk of a collision.Dealer / Independent Confirmation: The failure has been officially confirmed by an authorized Audi dealership service center. However, the dealer refused to perform a free safety repair because Audi has excluded my specific VIN from the active recall list.Prior Inspections: Outside of the diagnosing Audi dealership service center, the vehicle and failed component have not yet been inspected by the manufacturer, police, or insurance representatives.Warning Lamps & Prior Symptoms: Immediately prior to the drivetrain failure, the dashboard lit up with sudden error messages and warning lamps regarding a critical system malfunction. There were no gradual symptoms or warning signs leading up to this incident; the catastrophic module failure occurred suddenly due to moisture contacting the unsealed component.Summary Assessment:This vehicle has suffered the identical engineering defect and hazardous failure mode detailed in NHTSA Recall Campaign 21V-947 (Audi Recall Code 90S9). Audi’s current recall window is too narrow. It must be expanded to include all 2018 Audi Q5 vehicles experiencing this exact, catastrophic safety failure, regardless of their production date cut-offs. To date the car has 89924 milesRead more
Incident date: Aug 14, 2026
The contact owns a 2021 Audi Q7. The contact stated that the instrument cluster display had become blank and failed to operate as intended. The failure prevented the contact from viewing critical vehicle information, including the speedometer, fuel gauge, and turn signal indicators. The vehicle was taken to a dealer, where it was diagnosed that the instrument cluster failed and needed to be replac
... ed. The contact associated the failure with NHTSA Campaign Number: 25V201000 (Electrical System); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.Read more
Incident date: Aug 10, 2026
2018 Audi A5 Sportback has 16,500 miles only on it. Used for city driving only; never off road. Recently went in for annual inspection and was told that my right rear coil spring had snapped in two and vehicle was unsafe to drive. Took vehicle to local Audi dealer and they confirmed broken coil spring; they wanted $3000 to repair the vehicle. I took the vehicle instead to a local mechanic who did
... the repair--replacement of both broken right rear spring and one on left side--for ~$1000. Mechanic noted that he has seen and repaired many Audis with similar snapped rear coil springs.Read more
Incident date: Apr 18, 2025
I am reporting severe vehicle safety defects and merchant safety non-compliance regarding a 2014 Audi A4. The vehicle was financed with severe, undisclosed engine defects, specifically extreme oil consumption and catastrophic coolant leaks. When I requested warranty repairs, a dealership representative named Stephen explicitly instructed me in writing via text message to intentionally operate the
... vehicle with active oil and coolant failures until the engine suffered a total mechanical blowout. Relying on this directive, I operated the vehicle, resulting in a sudden engine seizure inside a high-traffic 4-way light intersection placing my safety in immediate jeopardy. Additionally, the dealership lied stating the service brakes were brand new, but they were dangerously worn down and squeaking upon delivery, failing basic intake safety standards. I possess full text transcripts verifying these inspection lies and bad-faith directives.Read more
Incident date: Apr 18, 2025
I am reporting severe vehicle safety defects and merchant safety non-compliance regarding a 2014 Audi A4. The vehicle was financed with severe, undisclosed engine defects, specifically extreme oil consumption and catastrophic coolant leaks. When I requested warranty repairs, a dealership representative named Stephen explicitly instructed me in writing via text message to intentionally operate the
... vehicle with active oil and coolant failures until the engine suffered a total mechanical blowout. Relying on this directive, I operated the vehicle, resulting in a sudden engine seizure inside a high-traffic 4-way light intersection placing my safety in immediate jeopardy. Additionally, the dealership lied stating the service brakes were brand new, but they were dangerously worn down and squeaking upon delivery, failing basic intake safety standards. I possess full text transcripts verifying these inspection lies and bad-faith directives.Read more
Incident date: Apr 18, 2025
I am reporting severe vehicle safety defects and merchant safety non-compliance regarding a 2014 Audi A4. The vehicle was financed with severe, undisclosed engine defects, specifically extreme oil consumption and catastrophic coolant leaks. When I requested warranty repairs, a dealership representative named Stephen explicitly instructed me in writing via text message to intentionally operate the
... vehicle with active oil and coolant failures until the engine suffered a total mechanical blowout. Relying on this directive, I operated the vehicle, resulting in a sudden engine seizure inside a high-traffic 4-way light intersection placing my safety in immediate jeopardy. Additionally, the dealership lied stating the service brakes were brand new, but they were dangerously worn down and squeaking upon delivery, failing basic intake safety standards. I possess full text transcripts verifying these inspection lies and bad-faith directives.Read more
Incident date: Aug 20, 2026
While driving the vehicle after a bump in a pot-hole there was loud clunking noise from the engine compartment and car stopped suddenly. There was a risk of getting hit by the car from behind. Car was towed to Audi Service Center and found to have a Connecting Rod Bearing Failure damaging the whole engine. The act is still at the repair shop and should be available for inspection. It was inspect
... ed by the authorized Audi Service center. Insurance advisor will be taking look at it also. There was no warning, messages, or any other symptoms of any problem prior to the incident.Read more
Incident date: Aug 20, 2026
While driving the vehicle after a bump in a pot-hole there was loud clunking noise from the engine compartment and car stopped suddenly. There was a risk of getting hit by the car from behind. Car was towed to Audi Service Center and found to have a Connecting Rod Bearing Failure damaging the whole engine. The act is still at the repair shop and should be available for inspection. It was inspect
... ed by the authorized Audi Service center. Insurance advisor will be taking look at it also. There was no warning, messages, or any other symptoms of any problem prior to the incident.Read more
Incident date: Aug 20, 2026
While driving the vehicle after a bump in a pot-hole there was loud clunking noise from the engine compartment and car stopped suddenly. There was a risk of getting hit by the car from behind. Car was towed to Audi Service Center and found to have a Connecting Rod Bearing Failure damaging the whole engine. The act is still at the repair shop and should be available for inspection. It was inspect
... ed by the authorized Audi Service center. Insurance advisor will be taking look at it also. There was no warning, messages, or any other symptoms of any problem prior to the incident.Read more
Incident date: Aug 1, 2026
Mileage at time of incident: Approximately 4,000 miles Date of incident: XXX Location: [XXX] Incident description: My vehicle was in neutral while going through an automatic car wash, as instructed. When the exit signal indicated it was clear to proceed, with my foot on the brake, I shifted into drive. The vehicle accelerated on its own, without corresponding accelerator pedal input, and struck th
... e building adjacent to the car wash. The vehicle did not exit the building on its own, so I shifted into reverse. The vehicle again accelerated on its own and struck a structural beam. I applied continuous pressure to the brake pedal throughout the incident. The vehicle did not respond immediately, but the brakes eventually engaged and brought the vehicle to a stop. The vehicle's rear obstacle-detection and automatic braking sensors, which normally engage under similar low-speed reversing conditions, did not activate at any point during this incident. The airbags also did not deploy after the vehicle struck the building. Video footage of the incident shows the vehicle moving at low speed with no visible braking response until the vehicle came to a stop. Police and fire department personnel responded to the scene. No injuries were reported. Property damage occurred to a vinyl fence, an adjacent building, and an interior wall of a business inside that building. I requested that the vehicle's Event Data Recorder (EDR) be reviewed by the dealership/manufacturer prior to any repairs, to determine throttle position, brake switch status, and sensor activity at the time of the incident. As of this report, Audi sent an engineer to inspect the vehicle on XXX and has since provided me with a rental car. I am still awaiting the results of that inspection. Components involved: Engine/motor, electronic throttle control, service brakes, parking assist/sensors, forward collision/automatic braking system I am filing this report because I was genuinely afraid for my safety INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (Read more
Crash
Incident date: Aug 1, 2026
Mileage at time of incident: Approximately 4,000 miles Date of incident: XXX Location: [XXX] Incident description: My vehicle was in neutral while going through an automatic car wash, as instructed. When the exit signal indicated it was clear to proceed, with my foot on the brake, I shifted into drive. The vehicle accelerated on its own, without corresponding accelerator pedal input, and struck th
... e building adjacent to the car wash. The vehicle did not exit the building on its own, so I shifted into reverse. The vehicle again accelerated on its own and struck a structural beam. I applied continuous pressure to the brake pedal throughout the incident. The vehicle did not respond immediately, but the brakes eventually engaged and brought the vehicle to a stop. The vehicle's rear obstacle-detection and automatic braking sensors, which normally engage under similar low-speed reversing conditions, did not activate at any point during this incident. The airbags also did not deploy after the vehicle struck the building. Video footage of the incident shows the vehicle moving at low speed with no visible braking response until the vehicle came to a stop. Police and fire department personnel responded to the scene. No injuries were reported. Property damage occurred to a vinyl fence, an adjacent building, and an interior wall of a business inside that building. I requested that the vehicle's Event Data Recorder (EDR) be reviewed by the dealership/manufacturer prior to any repairs, to determine throttle position, brake switch status, and sensor activity at the time of the incident. As of this report, Audi sent an engineer to inspect the vehicle on XXX and has since provided me with a rental car. I am still awaiting the results of that inspection. Components involved: Engine/motor, electronic throttle control, service brakes, parking assist/sensors, forward collision/automatic braking system I am filing this report because I was genuinely afraid for my safety INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (Read more
Crash
Incident date: Aug 1, 2026
Mileage at time of incident: Approximately 4,000 miles Date of incident: XXX Location: [XXX] Incident description: My vehicle was in neutral while going through an automatic car wash, as instructed. When the exit signal indicated it was clear to proceed, with my foot on the brake, I shifted into drive. The vehicle accelerated on its own, without corresponding accelerator pedal input, and struck th
... e building adjacent to the car wash. The vehicle did not exit the building on its own, so I shifted into reverse. The vehicle again accelerated on its own and struck a structural beam. I applied continuous pressure to the brake pedal throughout the incident. The vehicle did not respond immediately, but the brakes eventually engaged and brought the vehicle to a stop. The vehicle's rear obstacle-detection and automatic braking sensors, which normally engage under similar low-speed reversing conditions, did not activate at any point during this incident. The airbags also did not deploy after the vehicle struck the building. Video footage of the incident shows the vehicle moving at low speed with no visible braking response until the vehicle came to a stop. Police and fire department personnel responded to the scene. No injuries were reported. Property damage occurred to a vinyl fence, an adjacent building, and an interior wall of a business inside that building. I requested that the vehicle's Event Data Recorder (EDR) be reviewed by the dealership/manufacturer prior to any repairs, to determine throttle position, brake switch status, and sensor activity at the time of the incident. As of this report, Audi sent an engineer to inspect the vehicle on XXX and has since provided me with a rental car. I am still awaiting the results of that inspection. Components involved: Engine/motor, electronic throttle control, service brakes, parking assist/sensors, forward collision/automatic braking system I am filing this report because I was genuinely afraid for my safety INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (Read more
Crash
Incident date: Jul 24, 2026
NHTSA Vehicle Safety Complaint – 2022 Audi Q5 I am reporting a potential safety defect involving water intrusion through the panoramic-roof drainage system of a 2022 Audi Q5 and resulting damage to the vehicle's electrical system. The vehicle was purchased with a rebuilt title at approximately 8,000 miles following minor dents/scratches and was fully operational. We drove approximately 23,000 ad
... ditional miles without water-intrusion or electrical problems. Following heavy rainfall, water entered the vehicle and reached the comfort module, wiring and connectors, causing corrosion and extensive electrical damage. While driving, the vehicle began stalling and its lights/electronics started flashing. After we stopped, it would not start again. Audi estimated approximately $12,000 to repair the vehicle by replacing the comfort module/connectors and cutting and splicing the affected wiring harness to new connectors. Our insurer, Progressive, considers this a safety concern because the affected wiring harness connects with other vehicle systems and recommends replacement of the entire harness rather than splicing it. Audi TSB 2075969/2 addresses water intrusion in 2018–2023 Q5/SQ5 vehicles and states that panoramic-roof drain hoses may become kinked during headliner installation, blocking drainage and allowing water into the vehicle. Audi also issued Safety Recall 90S9/NHTSA 21V-947 concerning liquid reaching the gateway control module in 2018–2022 Q5/SQ5 vehicles, recognizing that water-related electrical failure can cause reduced engine power and increase crash risk. Our vehicle experienced an electrical malfunction while driving after water intrusion. I request that NHTSA investigate whether this known Q5 panoramic-roof drainage defect presents a safety defect requiring recall action. The vehicle is preserved and available for inspection.Read more
Incident date: Jul 24, 2026
NHTSA Vehicle Safety Complaint – 2022 Audi Q5 I am reporting a potential safety defect involving water intrusion through the panoramic-roof drainage system of a 2022 Audi Q5 and resulting damage to the vehicle's electrical system. The vehicle was purchased with a rebuilt title at approximately 8,000 miles following minor dents/scratches and was fully operational. We drove approximately 23,000 ad
... ditional miles without water-intrusion or electrical problems. Following heavy rainfall, water entered the vehicle and reached the comfort module, wiring and connectors, causing corrosion and extensive electrical damage. While driving, the vehicle began stalling and its lights/electronics started flashing. After we stopped, it would not start again. Audi estimated approximately $12,000 to repair the vehicle by replacing the comfort module/connectors and cutting and splicing the affected wiring harness to new connectors. Our insurer, Progressive, considers this a safety concern because the affected wiring harness connects with other vehicle systems and recommends replacement of the entire harness rather than splicing it. Audi TSB 2075969/2 addresses water intrusion in 2018–2023 Q5/SQ5 vehicles and states that panoramic-roof drain hoses may become kinked during headliner installation, blocking drainage and allowing water into the vehicle. Audi also issued Safety Recall 90S9/NHTSA 21V-947 concerning liquid reaching the gateway control module in 2018–2022 Q5/SQ5 vehicles, recognizing that water-related electrical failure can cause reduced engine power and increase crash risk. Our vehicle experienced an electrical malfunction while driving after water intrusion. I request that NHTSA investigate whether this known Q5 panoramic-roof drainage defect presents a safety defect requiring recall action. The vehicle is preserved and available for inspection.Read more
Incident date: Jul 24, 2026
NHTSA Vehicle Safety Complaint – 2022 Audi Q5 I am reporting a potential safety defect involving water intrusion through the panoramic-roof drainage system of a 2022 Audi Q5 and resulting damage to the vehicle's electrical system. The vehicle was purchased with a rebuilt title at approximately 8,000 miles following minor dents/scratches and was fully operational. We drove approximately 23,000 ad
... ditional miles without water-intrusion or electrical problems. Following heavy rainfall, water entered the vehicle and reached the comfort module, wiring and connectors, causing corrosion and extensive electrical damage. While driving, the vehicle began stalling and its lights/electronics started flashing. After we stopped, it would not start again. Audi estimated approximately $12,000 to repair the vehicle by replacing the comfort module/connectors and cutting and splicing the affected wiring harness to new connectors. Our insurer, Progressive, considers this a safety concern because the affected wiring harness connects with other vehicle systems and recommends replacement of the entire harness rather than splicing it. Audi TSB 2075969/2 addresses water intrusion in 2018–2023 Q5/SQ5 vehicles and states that panoramic-roof drain hoses may become kinked during headliner installation, blocking drainage and allowing water into the vehicle. Audi also issued Safety Recall 90S9/NHTSA 21V-947 concerning liquid reaching the gateway control module in 2018–2022 Q5/SQ5 vehicles, recognizing that water-related electrical failure can cause reduced engine power and increase crash risk. Our vehicle experienced an electrical malfunction while driving after water intrusion. I request that NHTSA investigate whether this known Q5 panoramic-roof drainage defect presents a safety defect requiring recall action. The vehicle is preserved and available for inspection.Read more
Incident date: Aug 5, 2026
I am reporting an unresolved safety defect involving my Audi Q6 e-tron. Before August 5, 2026, the vehicle had repeated intermittent electronic/system malfunctions, including safety warnings, systems becoming unavailable, loss of audio, Apple CarPlay failures, “technical error” messages, and the interface freezing on loading screens even after restarting. I have photos and videos documenting
... many of these issues. The vehicle was taken to an Audi dealer on August 5 and returned August 12 after service that included a KD2 update. On August 17, while making a left turn through an intersection, the driver’s seat suddenly moved substantially/full rearward as the steering wheel/power steering column moved all the way upward. This changed my driving position while the vehicle was moving. I could no longer properly reach the accelerator and had difficulty maintaining control, creating an immediate risk of losing control or collision. I could not determine whether the vehicle also temporarily failed to respond to accelerator input or whether my inability to reach it was caused entirely by the seat movement. There were no warning lamps, messages, chimes, or other symptoms immediately before or after the event. The vehicle was returned to the Audi dealer and escalated to Audi corporate. A TAC case was opened and a regional case manager assigned. On August 26, the dealer advised there were no fault codes identifying the cause. The dealer did not state that the event had been reproduced and did not identify a failed component. The MMI was reset/updated again, but no definitive cause or repair was identified. The precise failed component is unknown, but the event involved the power driver’s seat and power steering-column positioning systems. The vehicle is available for inspection upon request.Read more
Incident date: Aug 5, 2026
I am reporting an unresolved safety defect involving my Audi Q6 e-tron. Before August 5, 2026, the vehicle had repeated intermittent electronic/system malfunctions, including safety warnings, systems becoming unavailable, loss of audio, Apple CarPlay failures, “technical error” messages, and the interface freezing on loading screens even after restarting. I have photos and videos documenting
... many of these issues. The vehicle was taken to an Audi dealer on August 5 and returned August 12 after service that included a KD2 update. On August 17, while making a left turn through an intersection, the driver’s seat suddenly moved substantially/full rearward as the steering wheel/power steering column moved all the way upward. This changed my driving position while the vehicle was moving. I could no longer properly reach the accelerator and had difficulty maintaining control, creating an immediate risk of losing control or collision. I could not determine whether the vehicle also temporarily failed to respond to accelerator input or whether my inability to reach it was caused entirely by the seat movement. There were no warning lamps, messages, chimes, or other symptoms immediately before or after the event. The vehicle was returned to the Audi dealer and escalated to Audi corporate. A TAC case was opened and a regional case manager assigned. On August 26, the dealer advised there were no fault codes identifying the cause. The dealer did not state that the event had been reproduced and did not identify a failed component. The MMI was reset/updated again, but no definitive cause or repair was identified. The precise failed component is unknown, but the event involved the power driver’s seat and power steering-column positioning systems. The vehicle is available for inspection upon request.Read more
Incident date: Aug 5, 2026
I am reporting an unresolved safety defect involving my Audi Q6 e-tron. Before August 5, 2026, the vehicle had repeated intermittent electronic/system malfunctions, including safety warnings, systems becoming unavailable, loss of audio, Apple CarPlay failures, “technical error” messages, and the interface freezing on loading screens even after restarting. I have photos and videos documenting
... many of these issues. The vehicle was taken to an Audi dealer on August 5 and returned August 12 after service that included a KD2 update. On August 17, while making a left turn through an intersection, the driver’s seat suddenly moved substantially/full rearward as the steering wheel/power steering column moved all the way upward. This changed my driving position while the vehicle was moving. I could no longer properly reach the accelerator and had difficulty maintaining control, creating an immediate risk of losing control or collision. I could not determine whether the vehicle also temporarily failed to respond to accelerator input or whether my inability to reach it was caused entirely by the seat movement. There were no warning lamps, messages, chimes, or other symptoms immediately before or after the event. The vehicle was returned to the Audi dealer and escalated to Audi corporate. A TAC case was opened and a regional case manager assigned. On August 26, the dealer advised there were no fault codes identifying the cause. The dealer did not state that the event had been reproduced and did not identify a failed component. The MMI was reset/updated again, but no definitive cause or repair was identified. The precise failed component is unknown, but the event involved the power driver’s seat and power steering-column positioning systems. The vehicle is available for inspection upon request.Read more
Incident date: Jul 8, 2026
Transmission fail while driving and stationary at traffic light. Main DTC: P179F00 - Drive sensor position: malfunction Additional DTC: P179E00 - Drive sensor position: electrical malfunction ABS: 00473 Parking brake: U111300 TCM: 01315 This situation occurred 3 times in the past 3 weeks while driving or being stationary at a traffic light. Event triggers loud warning sounds, red flashing light
... s/icons in dashboard, total loss of power while engine still running. At this time, this problem creates highly dangerous driving conditions with random total loss of power. The situation is temporarily remedied if engine is shut off and restarted.Read more
Incident date: Jul 23, 2026
The primary MMI display screen on this brand-new 2026 Audi Q5 Sportback frequently goes completely black and enters an initialization loop while driving, remaining frozen for 5 continuous minutes. This defect completely disables the backup camera and critical safety instrument clusters while the vehicle is in motion. The manufacturer has opened a Corporate TAC Case but the dealership cannot resolv
... e the software/hardware boot failure and is attempting to return the vehicle without a fix, creating an immediate highway safety riskRead more
Incident date: Jul 7, 2026
Dry, safety-only. No dealer-conduct language, no corporate case number — this channel is about the defect. Vehicle: 2022 Audi SQ5 (VIN [XXX]). On XXX, the vehicle experienced a complete loss of electrical power and became inoperable. Independent inspection found water intrusion and debris accumulation in the rear drainage channels, in direct contact with the wiring harness and battery. Multiple
... electronic modules malfunctioned: the rear wiper activated without command, the third brake light remained illuminated, and the vehicle would start briefly before shutting off and entering limp mode. The condition was confirmed by the servicing dealer and repaired under Audi Warranty Extension U76, which addresses water intrusion (repair completed XXX). A sudden, complete loss of electrical power presents a safety risk, particularly if it occurs during operation. Submitting so the concern is on record and to determine whether other vehicles are affected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Jul 7, 2026
Dry, safety-only. No dealer-conduct language, no corporate case number — this channel is about the defect. Vehicle: 2022 Audi SQ5 (VIN [XXX]). On XXX, the vehicle experienced a complete loss of electrical power and became inoperable. Independent inspection found water intrusion and debris accumulation in the rear drainage channels, in direct contact with the wiring harness and battery. Multiple
... electronic modules malfunctioned: the rear wiper activated without command, the third brake light remained illuminated, and the vehicle would start briefly before shutting off and entering limp mode. The condition was confirmed by the servicing dealer and repaired under Audi Warranty Extension U76, which addresses water intrusion (repair completed XXX). A sudden, complete loss of electrical power presents a safety risk, particularly if it occurs during operation. Submitting so the concern is on record and to determine whether other vehicles are affected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Aug 21, 2026
During a recent inspection at Audi Chantilly (Virginia), the service department inspected cracked upper control arm bushings in the front suspension that were noted during a recent service to install new tires and perform an alignment (see attached photos. There is cracking and what appears to be some type of fluid leakage). The dealership denied warranty coverage, claiming these are merely "cosme
... tic stress cracks." This is contrary to what the TSB for this issue instructs the dealer/technician to do. Audi Technical Service Bulletin (TSB) #2060855: This directive explicitly addresses "damage identified on the bonded rubber bush of the upper rear link" and instructs technicians to "Replace the damaged rubber mounting of the upper rear link on both sides of the vehicle." The other reason the vehicle was in for service is to investigate low-speed binding, shuddering, bouncing, or rubbing noise during tight or wide low-speed turns, commonly known as the "Quattro Rumble". The technician noted that this was a comfort issue. Again, there is a TSB from Audi that addresses this issue: Audi Technical Service Bulletin (TSB) #2059057: This bulletin explicitly addresses the low-speed turning shudder and binding ("Quattro Rumble") inherently caused by premature degradation of the AWD clutch pack fluid, which mirrors the dynamic turning symptoms my vehicle is exhibiting. Both issues are indications of premature wear. Audi is trying to wait until the 4year/50k warranty expires so that I'll be forced to pay for both repairs instead of fixing them under the warranty that is currently still valid. For reference, this vehicle has just under 21k miles. There is no way either of these issues should occurring.Read more
Incident date: Aug 20, 2026
1) The rear structural subframe (crossmember) has completely rotted, perforated, and failed due to severe corrosion. The factory-installed plastic underbody rock shields trapped road salt and water, causing the frame to rust from the inside out. The corrosion has spread, completely fusing and compromising the rear suspension mounting points and the rear differential brackets. The vehicle is fully
... available for physical inspection upon request. 2) My safety and the safety of others on the road was severely put at risk because the structural integrity of the rear suspension is completely compromised. The rusted metal anchors could snap under driving loads, causing a catastrophic rear suspension collapse, loss of vehicle control, or a high-speed wheel separation on the highway. 3) Yes. The structural failure was independently confirmed by two independent automotive service centers and an authorized Audi dealership service center (Audi Dallas). 4) Yes. An authorized Audi dealership representing the manufacturer physically inspected the vehicle on the lift during a goodwill evaluation. They confirmed the extensive structural damage and issued an official diagnostic repair quote of $20,873.78 to completely rebuild the failed rear subframe, effectively totaling the vehicle. 5) No. There were absolutely no dashboard warning lamps, electronic messages, or obvious driving symptoms prior to the inspection. Because the factory plastic underbody shields completely hidden the metal frame from view, the structural rot developed entirely out of sight until the vehicle was placed on a mechanical lift.Read more
Incident date: May 11, 2026
I am reporting a serious safety concern involving my 2017 Audi Q3 Premium Plus, VIN [XXX]. The vehicle is experiencing excessive engine oil consumption requiring frequent addition of oil. I reported the oil-consumption problem shortly after purchasing the vehicle. Audi Coral Springs recently diagnosed the vehicle and recommended substantial repairs. The dealership identified a crankcase breather/P
... CV condition causing oil to enter the intake system and also recommended replacement of the timing chain. The total recommended repairs are approximately $10,000. Audi's current diagnostic scan also identified multiple camshaft/timing-related engine fault codes, including P0011 (camshaft timing over-advanced/system performance), P0341 (camshaft position sensor range/performance), and P000A (camshaft position slow response). I am concerned about continuing to operate this vehicle because the engine is consuming oil at an abnormal rate. If the oil level or oil pressure becomes critically low while the vehicle is being driven, I am concerned about engine damage, engine failure or loss of power while driving and the potential for an engine-related fire. Of particular concern, while researching the vehicle's history I found a previous NHTSA complaint associated with this same VIN describing excessive oil consumption involving the pistons and/or piston rings and expressing concern that the condition could result in an engine fire. That complaint also described EPC/check-engine/low-oil-pressure warnings and stated that approximately $10,000 in repairs had been quoted. I am now experiencing excessive oil consumption in the same vehicle and same VIN, and I have also received an approximately $10,000 repair recommendation. I am requesting that NHTSA review this complaint together with the prior complaint associated with VIN [XXX] and determine whether the repeated excessive-oil-consumption condition in this vehicle. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Jun 8, 2026
I am reporting an ongoing cooling-system/water-pump issue with my 2020 Audi Q8, approximately 75,000 miles. The problem began when the vehicle repeatedly displayed a low-coolant warning. Inspection confirmed the coolant level was very low and a significant problem involving the coolant pump/vacuum system was diagnosed. The water pump was subsequently replaced. After the repair, the vehicle initia
... lly appeared normal, but problems continued. I experienced engine sputtering/rough running and the vehicle felt as though it might stall while stopped at a traffic light. A Drive System Malfunction/check-engine warning appeared, and cruise control/driver-assistance functions became unavailable. The check-engine light has continued to return intermittently. There was also an issue with a loose cap following the water-pump repair, which was corrected. Despite this, the low-coolant warning later returned and the coolant reservoir was again confirmed to be low. Coolant was added and the vehicle was returned to the repair facility to locate a leak. The shop kept the vehicle for several days and ran it for approximately two hours while inspecting it but could not reproduce or locate a coolant leak. The check-engine light went out during testing but returned shortly after the vehicle was picked up and driven normally. A sensor was also replaced based on a diagnostic code, but the check-engine light returned afterward. I have now spent more than $3,000 attempting to correct these issues, yet the cause of the recurring coolant loss and warning lights has not been determined. I am concerned that this may represent a recurring defect involving the water pump/cooling or related vacuum-control system. My primary safety concern is the possibility of unexpected coolant loss, overheating, engine malfunction, reduced power, or stalling while driving. I am requesting that this complaint be documented and investigated for similar incidents involving 2020 Audi Q8 vehicles.Read more
Incident date: May 22, 2026
Electrical system failure due to water in the spare tire & battery well, purchased key fob, 2 auto batteries unable to program fob due to non compatible 1st battery, info display contact dealer, had the water extracted, there were no prior indicators of an upcoming issue until the morning of May 22,2026 when my vehicle wouldn't start so I called roadside assistance for a boost. The key symbol is c
... onstant on display now, after over 2mos @the dealer, made several calls to Audi Corp, Audi. com, Audi USA., Consumer Protection, Texas Lemon law , it was shown to have an active recall. I was advised to contact my insurance company, which was denied seems as though no resolve for an actual ongoing Audi issue. I'd hate to be driving & the vehicle comes to an abrupt stop & put lives in danger from a known ongoing recall issue by Audi. Thanks in advance for your attention to this matter. Regards,Read more
Incident date: May 22, 2026
Electrical system failure due to water in the spare tire & battery well, purchased key fob, 2 auto batteries unable to program fob due to non compatible 1st battery, info display contact dealer, had the water extracted, there were no prior indicators of an upcoming issue until the morning of May 22,2026 when my vehicle wouldn't start so I called roadside assistance for a boost. The key symbol is c
... onstant on display now, after over 2mos @the dealer, made several calls to Audi Corp, Audi. com, Audi USA., Consumer Protection, Texas Lemon law , it was shown to have an active recall. I was advised to contact my insurance company, which was denied seems as though no resolve for an actual ongoing Audi issue. I'd hate to be driving & the vehicle comes to an abrupt stop & put lives in danger from a known ongoing recall issue by Audi. Thanks in advance for your attention to this matter. Regards,Read more
Incident date: May 22, 2026
Electrical system failure due to water in the spare tire & battery well, purchased key fob, 2 auto batteries unable to program fob due to non compatible 1st battery, info display contact dealer, had the water extracted, there were no prior indicators of an upcoming issue until the morning of May 22,2026 when my vehicle wouldn't start so I called roadside assistance for a boost. The key symbol is c
... onstant on display now, after over 2mos @the dealer, made several calls to Audi Corp, Audi. com, Audi USA., Consumer Protection, Texas Lemon law , it was shown to have an active recall. I was advised to contact my insurance company, which was denied seems as though no resolve for an actual ongoing Audi issue. I'd hate to be driving & the vehicle comes to an abrupt stop & put lives in danger from a known ongoing recall issue by Audi. Thanks in advance for your attention to this matter. Regards,Read more
Incident date: Aug 3, 2026
On 8/3/26, my 2021 Audi Q5 began throwing numerous different malfunction/error alerts and the engine turned off while driving after a bottle of water had partially spilled onto our backseat behind the drivers side. The vehicle was towed to a nearby mechanic who determined that liquid damaged the gateway control module located under the backseat of the vehicle, as the gateway control module is plac
... ed in a "protective cover" (an unsealed plastic bag) and that bag visibly had liquid inside of it. We had immediately contacted Audi upon learning of this issue and decided not to move forward with any repairs, but to instead pay out of pocket to have it towed 70 miles to Audi/where we originally purchased the vehicle. This "protective cover" the control module was placed inside was completed as a recall service repair on our vehicle in April of 2022 due to a NHTSA recall announced in December 2021 regarding safety issues in these control modules failing from liquid spills on the backseat. We contacted Audi, explained that liquid had spilled in our backseat and entered the "protective cover" and damaged the control module. They agreed to inspect our vehicle to determine if the "protective cover" had been insufficiently installed. We paid out of pocket to have it towed to the dealership where it took them 6 days to determine the gateway control module is damaged (we had already explained this to them). Although liquid was found in the "protective cover" of this gateway control module, the dealership claims it was installed sufficiently. Upon looking into this matter further, there are numerous complaints of this exact issue (water entering and damaging the gateway control module from a liquid spill on the backseat, even with the "protective cover") on the NHTSA website, as well as a previous class action lawsuit settled out of court in regards to this EXACT issue. THE PRIOR RECALL REPAIR DOES NOT FIX THE SAFETY HAZARD AS STATED IN THE OFFICIAL NHTSA RECALL REPORT.Read more
Incident date: Aug 3, 2026
On 8/3/26, my 2021 Audi Q5 began throwing numerous different malfunction/error alerts and the engine turned off while driving after a bottle of water had partially spilled onto our backseat behind the drivers side. The vehicle was towed to a nearby mechanic who determined that liquid damaged the gateway control module located under the backseat of the vehicle, as the gateway control module is plac
... ed in a "protective cover" (an unsealed plastic bag) and that bag visibly had liquid inside of it. We had immediately contacted Audi upon learning of this issue and decided not to move forward with any repairs, but to instead pay out of pocket to have it towed 70 miles to Audi/where we originally purchased the vehicle. This "protective cover" the control module was placed inside was completed as a recall service repair on our vehicle in April of 2022 due to a NHTSA recall announced in December 2021 regarding safety issues in these control modules failing from liquid spills on the backseat. We contacted Audi, explained that liquid had spilled in our backseat and entered the "protective cover" and damaged the control module. They agreed to inspect our vehicle to determine if the "protective cover" had been insufficiently installed. We paid out of pocket to have it towed to the dealership where it took them 6 days to determine the gateway control module is damaged (we had already explained this to them). Although liquid was found in the "protective cover" of this gateway control module, the dealership claims it was installed sufficiently. Upon looking into this matter further, there are numerous complaints of this exact issue (water entering and damaging the gateway control module from a liquid spill on the backseat, even with the "protective cover") on the NHTSA website, as well as a previous class action lawsuit settled out of court in regards to this EXACT issue. THE PRIOR RECALL REPAIR DOES NOT FIX THE SAFETY HAZARD AS STATED IN THE OFFICIAL NHTSA RECALL REPORT.Read more
Incident date: Nov 4, 2024
The clutch does not engage properly and the vehicle makes a grinding noise when starting to move and while making right and left turns.
Incident date: Oct 17, 2025
I purchased the car in October, 2023. The problem first happened in October, 2025 and not happened just once. The vehicle breaks unnecessarily and violently without any warning. Additionally the pre-sense collision indicator light displays when there is no apparent person, vehicle or object in the vicinity of the vehicle. The abrupt breaking is the most concerning since it has happened multiple
... times and at one point, I was in the middle of an intersection making a left turn into a shopping center on a busy street. There were cars coming in the distance but far enough away that it should not have stopped. Luckily they were far enough away that they could see me stopped because I could not get the car to move until I put the car in park and then back into drive. Additionally, there were cars behind me which could have easily rear ended me due to the unexplained abrupt stop. I have taken the vehicle to the dealer for the issue and they were not able to recreate the problem. They told me they changed some settings on the sensors and to keep the outside sensors clean. I keep my car very clean and do not live in an area where debris would accumulated on the sensors to create a problem. The adjustments they made did not help and I still experience the problems. I will be taking it back to the dealer again to report it again to them. At this point I do not feel safe driving the car and will express that to the dealer when I take it in.Read more
1 injured