Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,943 complaints for AUDI
Incident date: Dec 16, 2015
CLUNK AND NOISE FROM DSG TRANSMISSION WHEN ACCELERATE FROM STOP IN D POSITION OR FROM 2ND TO 1ST GEAR FOR SLOWING DOWN. I THINK IT IS MECHATRONIC ISSUES FOR THOSE YEAR VW AUDI DSGS. IT'S OUT OF WARRANTY BUT STILL CAN BE COVERED BY RECALL?
Incident date: Nov 17, 2015
THE MAGNETIC RIDE SHOCKS WILL PREMATURELY LEAK OIL WHICH LEADS TO SUSPENSION FAILURE. PART OF THE FUNCTION IS TO STIFFEN THE SUSPENSION IF SWITCHED INTO SPORT MODE BUT THE LACK OF OIL FLUID WILL PREVENT IT TO FUNCTION PROPERLY. A SIMILAR ISSUE OCCURRED WITH AUDI RS4 AND RS4 LEAKING SHOCKS. OWNERS WERE OFFERED BY AUDI REPLACEMENT IMPROVED SHOCK OR REIMBURSE THEM IF THEY HAVE ALREADY REPLACED T... Read more
AUDI
A3 CABRIOLET
(2015) — SERVICE BRAKES
Jan 7, 2016
Incident date: Jan 2, 2016
AT 5 MONTHS - ENGINE ALMOST OVERHEATED. CAR TOWED TO DEALER WHERE THEY FOUND THE FAN AND COMPUTER MODULE FAILED AND HAD TO BE REPLACED. AT 7 MONTHS (CURRENT ISSUE) - WARNING LIGHT CAME ON AND ADVISED THAT BRAKES FAILED. DEALER FOUND THAT THE MASTER BRAKE CYLINDER FAILED. INTERNAL CAMERA SHOWED SEALS FAILED AND WERE LEAKING. THIS CAR IS TOO NEW FOR SUCH A MAJOR PART TO FAIL THIS WAY.
AUDI
A3 CABRIOLET
(2015) — ENGINE
Jan 7, 2016
Incident date: Jan 2, 2016
AT 5 MONTHS - ENGINE ALMOST OVERHEATED. CAR TOWED TO DEALER WHERE THEY FOUND THE FAN AND COMPUTER MODULE FAILED AND HAD TO BE REPLACED. AT 7 MONTHS (CURRENT ISSUE) - WARNING LIGHT CAME ON AND ADVISED THAT BRAKES FAILED. DEALER FOUND THAT THE MASTER BRAKE CYLINDER FAILED. INTERNAL CAMERA SHOWED SEALS FAILED AND WERE LEAKING. THIS CAR IS TOO NEW FOR SUCH A MAJOR PART TO FAIL THIS WAY.
Incident date: Aug 1, 2015
MAGNETIC RIDE SHOCK LEAKING PREMATURELY. LOSS IN HANDLING CHARACTERISTICS OF THE BEHICLE
Incident date: Dec 31, 2015
MY REAR SHOCKS HAVE FAILED IN SUCH A WAY AS TO MAKE HANDLING UNPREDICTABLE AND UNSAFE TO DRIVE. THIS IS THE 2ND SUCH TIME THEY HAVE FAILED IN THE SAME MANNER IN UNDER 45,000 MILES. THE FRONTS ARE ALSO LEAKING BUT HAVEN'T COMPLETELY FAILED AS OF YET. AS OF THIS FAILURE I HAVE REPLACED THEM WITH AFTERMARKET UNITS TO PREVENT FURTHER DAMAGE.
Incident date: Jan 20, 2015
WITH JUST 20K MILES AND GENTLE DRIVING, THE MAGNETIC RIDE SHOCKS ARE NOW CLUNKING AND FAILING. THERE IS NO EXCUSE FOR THIS ON ONE OF THE HIGHEST PERFORMANCE VEHICLES MADE IN THE UNIVERSE. AUDI AND VW NEED TO BE HELD ACCOUNTABLE FOR THIS, AND UP TO NOW THEY HAVE DONE NOTHING- WHICH IS NO SURPRISE WITH THE ETHICS THAT THEY ARE KNOWN FOR.
Incident date: Sep 24, 2015
I CURRENTLY OWN A 2005 AUDI A6 WHICH HAS A FAILURE OF THE REAR TAIL LIGHTS. BOTH THE DRIVER'S AND PASSENGER'S SIDE REAR TAIL LIGHTS FAIL TO ILLUMINATE WHEN THE VEHICLE WAS TURNED ON. THERE IS NO BRAKE LIGHT, TURN LIGHT INDICATOR, OR HAZARD LIGHTS THAT IS OPERABLE. AT FIRST IT WAS THOUGHT THAT THE BULBS NEEDED TO BE REPLACED. HOWEVER, WHILE REPLACING THE BULB I NOTICED THAT THE CIRCUIT BOARD SHOWED... Read more
Fire
Incident date: Jan 1, 2016
WHEN COLD TEMPERATURE OUTSIDE AND LOW BEAM HEADLIGHTS ARE USED. DASH WILL READ OUT WITH (LEFT HEADLIGHT DIPPED) ERROR. SEEMS TO BE A COMMON ISSUE AMONG THIS CAR MODEL
Incident date: Nov 5, 2014
ELECTRICAL ISSUE DUE TO THE FAULTY SUNROOF WATER DRAIN HOSES(CONNECTION FOR HOSES). LIKE ALL (ALL) AUDI Q7 OWNERS I HAVE ENCOURAGED PROBLEMS WITH MY COMPLETE ELECTRICAL SYSTEM IN THE CAR. WATER LEAKED FROM SUNROOF DOWN TO MOST ELECTRICAL COMPONENTS IN THE CAR WHICH ARE HIDDEN BEHIND UPHOLSTERY. AUDI IS FULL OF ELECTRONICS INCLUDING SAFETY SYSTEMS IN THE CAR. MY MMI SYSTEM DIED DUE TO AMPLIFIER GE... Read more
Incident date: Dec 26, 2015
STEERING WHEEL SHIMMIES/VIBRATES. THE VIBRATION IS VERY NOTICEABLE AT LOW SPEEDS WHEN THE STEERING WHEEL IS BEING TURNED. IT MAY OCCUR AT HIGHER SPEEDS BUT IT CANNOT BE DETECTED SINCE ROADS ARE NOT SMOOTH. THE CURRENT UPDATED HOSE -- NOT SURE WHICH ONE -- WAS OEM ON CAR BUT AT 28583 MILES THE "SERVOTRONIC VALVE/CONVERTER" WAS REPLACED AND PROBLEM CORRECTED FOR A TIME. ORIGINAL PROBLEM HAS R... Read more
Incident date: Nov 2, 2015
WHILE DRIVING, ALL POWER TO THE ENGINE JUST SUDDENLY TURNS OFF WITHOUT WARNING. IT HAS HAPPENED A FEW TIMES WHILE ON THE FREEWAY AND ALMOST CAUSED AN ACCIDENT, AS A COUPLE SEMIS KEPT ME FROM PULLING OFF THE ROAD BEFORE LOSING SIGNIFICANT SPEED THAT CAUSE MERGING TO BE VERY DIFFICULT. UPON TRYING TO RESTART, ONE TIME THE CAR RESTARTED FINE WHILE ANOTHER IT TOOK NUMEROUS TRIES WITH A ESP FAULT ERR... Read more
Incident date: Dec 22, 2015
SENSORS (1) THE SENSOR FOR REAR LIGHT KEEPS COMING ON AND OFF (2) STABILITY SENSOR IS ON FOR NO APPARENT REASON (3) OIL LIGHT IS ON DESPITE HAVING OIL IN THE CAR (4) CAR EATS OIL (5) IT IS IMPOSSIBLE TO CHANGE THE DRIVER SIDE RIGHT HEADLIGHT BULB (6) MECHANICS AND DEALERS OVERCHARGE FOR PARTS AND SERVICE NOT ONLY IN THE US BUT ALSO IN AUSTRALIA $500 FOR BULB, $300 FOR OIL CHANGE, $200 PER HO... Read more
Incident date: Dec 22, 2015
SENSORS (1) THE SENSOR FOR REAR LIGHT KEEPS COMING ON AND OFF (2) STABILITY SENSOR IS ON FOR NO APPARENT REASON (3) OIL LIGHT IS ON DESPITE HAVING OIL IN THE CAR (4) CAR EATS OIL (5) IT IS IMPOSSIBLE TO CHANGE THE DRIVER SIDE RIGHT HEADLIGHT BULB (6) MECHANICS AND DEALERS OVERCHARGE FOR PARTS AND SERVICE NOT ONLY IN THE US BUT ALSO IN AUSTRALIA $500 FOR BULB, $300 FOR OIL CHANGE, $200 PER HO... Read more
Incident date: Dec 19, 2015
AUDI FACTORY CAR JACK FAILURE. MY VEHICLE WAS STATIONARY IN MY DRIVEWAY. I WAS USING THE FACTORY PROVIDES CAR JACK TO LEFT THE RIGHT REAR WHEEL IN ORDER TO REPLACE A FLAT. I USED THE JACK AS INSTRUCTED. HOWEVER, AS A PRECAUTION, I PLACED AN A JACKSTAND UNDER THE CAR AS AN ADDITION. WITH LESS THAN A SECOND AFTER REMOVING MY HAND, THE FACTORY JACK SNAPPED AND BROKE. FORTUNATELY I PLACED THE J... Read more
Incident date: Dec 20, 2015
I WAS DRIVING ON A HIGHWAY WHEN I RECEIVED AN ERROR MESSAGE ON INSTRUMENT PANEL STATING LEFT DIPPED HEADLIGHT WAS OUT . LOW BEAMS ARE NOW FLICKERING WHEN IN IDLE AND WHEN IN MOTION.
Incident date: Dec 1, 2015
I RESEARCHED SIMILAR COMPLAINTS AND FOUND THAT NHTSA ID'S 10555091 AND 10444769 DESCRIBE THE EXACT SAME ISSUE I RECENTLY EXPERIENCED. I PUT THE KEY IN THE CAR TO START IT AND THE IT WOULD NOT EVEN TURN OVER. THE DASH LIGHTS COME ON, THE RADIO WORKS, HOWEVER THE CAR IS STUCK IN PARK AND ALL WHEELS ARE LOCKED. CAR HAD TO HAVE DOLLIES PUT UNDER EACH WHEEL IN ORDER TO ROLL IT UP ONTO A TOW TRUCK.... Read more
Incident date: Jul 13, 2015
O-RING FAILURE IN 2012 A6 3.0 CAUSED THE TRANSMISSION TO INTERNALLY LEAK FLUID CAUSING THE ELECTONIC SYSTEM TO GO BAD. ALL OF THE FOLLOWING LIGHTS CAME ON WHEN ISSUE STARTED. CHECK ENGINE LIGHT, GEARBOX, MIL TRAC CONTROL, MIL EPC, LIGHT AIRBAG MIL HI-SPEED COOLING FAN MIL TIRE PRESSURE WARNING LIGHT THE TRANSMISSION WOULD NOT SHIFT, MAJOR LACK OF POWER TO ENGINE. PARKING BRAKE WOULD ALSO ACTIVATE ... Read more
Incident date: Jul 13, 2015
O-RING FAILURE IN 2012 A6 3.0 CAUSED THE TRANSMISSION TO INTERNALLY LEAK FLUID CAUSING THE ELECTONIC SYSTEM TO GO BAD. ALL OF THE FOLLOWING LIGHTS CAME ON WHEN ISSUE STARTED. CHECK ENGINE LIGHT, GEARBOX, MIL TRAC CONTROL, MIL EPC, LIGHT AIRBAG MIL HI-SPEED COOLING FAN MIL TIRE PRESSURE WARNING LIGHT THE TRANSMISSION WOULD NOT SHIFT, MAJOR LACK OF POWER TO ENGINE. PARKING BRAKE WOULD ALSO ACTIVATE ... Read more
Incident date: Jul 13, 2015
O-RING FAILURE IN 2012 A6 3.0 CAUSED THE TRANSMISSION TO INTERNALLY LEAK FLUID CAUSING THE ELECTONIC SYSTEM TO GO BAD. ALL OF THE FOLLOWING LIGHTS CAME ON WHEN ISSUE STARTED. CHECK ENGINE LIGHT, GEARBOX, MIL TRAC CONTROL, MIL EPC, LIGHT AIRBAG MIL HI-SPEED COOLING FAN MIL TIRE PRESSURE WARNING LIGHT THE TRANSMISSION WOULD NOT SHIFT, MAJOR LACK OF POWER TO ENGINE. PARKING BRAKE WOULD ALSO ACTIVATE ... Read more
Incident date: Jun 10, 2015
WHEN DRIVING, PRNDS FLASHES AND CAR GOES INTO LIMP MODE (LOSES POWER). MUST STOP CAR AND TURN OFF. AFTER TURNING ON AGAIN, WILL DRIVE AND WILL HAPPEN AGAIN.
Incident date: Dec 3, 2015
THE PASSENGER SIDE MIRROR BLOCKED MY VIEW WHILE TAKING A LEFT TURN WHICH CAUSED AN ACCIDENT.
Crash
2 injured
Incident date: Sep 30, 2015
CHRONIC SUNROOF RATTLING. WHILE DRIVING AT VARIOUS SPEEDS, PANORAMIC SUNROOF RATTLES CONSISTENTLY WHILE CLOSED. DEALERSHIP HAS NOT BEEN ABLE TO FIX AFTER 4 ATTEMPTS. VEHICLE IS UNDER WARRANTY. DEALERSHIP IS AWARE OF ISSUE BUT IS UNAWARE OF A RESOLUTION.
Incident date: Nov 14, 2015
PURCHASED A USED LEASE VEHICLE IN 2014, 63,000 MILES ON IT. LOOKED LIKE A CREAMPUFF. CARFAX WAS CLEAN. USED OIL EXCESSIVELY. WAS TOLD BY LOCAL DEALER I COULD NOT GET CAR FIXED PER CLASS ACTION SETTLEMENT BECAUSE I WAS NOT ORIGINAL OWNER OR DID NOT HAVE ALL SERVICE RECORDS. CAR HAS NOW HAD AN INTAKE VALVE FAILURE IN CYLINDER 3 WHILE DRIVING ON HIGHWAY AT NORMAL SPEED. POSSIBLY CAUSED BY DEFECTIVE P... Read more
Incident date: Nov 14, 2015
PURCHASED A USED LEASE VEHICLE IN 2014, 63,000 MILES ON IT. LOOKED LIKE A CREAMPUFF. CARFAX WAS CLEAN. USED OIL EXCESSIVELY. WAS TOLD BY LOCAL DEALER I COULD NOT GET CAR FIXED PER CLASS ACTION SETTLEMENT BECAUSE I WAS NOT ORIGINAL OWNER OR DID NOT HAVE ALL SERVICE RECORDS. CAR HAS NOW HAD AN INTAKE VALVE FAILURE IN CYLINDER 3 WHILE DRIVING ON HIGHWAY AT NORMAL SPEED. POSSIBLY CAUSED BY DEFECTIVE P... Read more
Incident date: Nov 22, 2015
I WAS AT THE TAIL END OF A 400 MILE TRIP-ALL FREEWAY DRIVING. AFTER EXITING THE FREEWAY, THE CAR WAS SLOWLY LOSING POWER. THE GLOW PLUG LIGHT CAME ON. CAR STALLED AFTER 1/2 MILE. I TRIED TO RESTART IT. IT WOULD NOT START. THE GLOW PLUG AND CHECK ENGINE LIGHT WERE ON. TOWED TO DEALERSHIP TO FIND THE HIGH PRESSURE FUEL PUMP SEND METAL INTO MY FUEL SYSTEM AND ENGINE. I HAVE JUST OVER 50,000 MILES ON ... Read more
Incident date: Nov 22, 2015
I WAS AT THE TAIL END OF A 400 MILE TRIP-ALL FREEWAY DRIVING. AFTER EXITING THE FREEWAY, THE CAR WAS SLOWLY LOSING POWER. THE GLOW PLUG LIGHT CAME ON. CAR STALLED AFTER 1/2 MILE. I TRIED TO RESTART IT. IT WOULD NOT START. THE GLOW PLUG AND CHECK ENGINE LIGHT WERE ON. TOWED TO DEALERSHIP TO FIND THE HIGH PRESSURE FUEL PUMP SEND METAL INTO MY FUEL SYSTEM AND ENGINE. I HAVE JUST OVER 50,000 MILES ON ... Read more
Incident date: Dec 6, 2005
TL* THE CONTACT OWNS A 2005 AUDI A4. WHILE DRIVING APPROXIMATELY 45 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A HEATER WAS DRYING UP THE LIGHTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Incident date: Dec 6, 2005
TL* THE CONTACT OWNS A 2005 AUDI A4. WHILE DRIVING APPROXIMATELY 45 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A HEATER WAS DRYING UP THE LIGHTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Incident date: Aug 8, 2015
DRIVER SIDE AIR BAG AND IGNITOR REPLACED AT MY EXPENSE IN AUGUST 2015. I LIVE IN GLEN ST. MARY, FLORIDA. THE COMPUTER SHOWED FAILURE OF AIR BAG ON DASH BOARD. I HAVE DEALER RECORDS OF REPAIR. THIS WAS NOT A FUNCTION OF AN ACCIDENT.
Incident date: Aug 8, 2015
DRIVER SIDE AIR BAG AND IGNITOR REPLACED AT MY EXPENSE IN AUGUST 2015. I LIVE IN GLEN ST. MARY, FLORIDA. THE COMPUTER SHOWED FAILURE OF AIR BAG ON DASH BOARD. I HAVE DEALER RECORDS OF REPAIR. THIS WAS NOT A FUNCTION OF AN ACCIDENT.
Incident date: Nov 15, 2015
I'D LIKE TO POINT OUT THAT REGULAR LIGHTS ON THIS (AND MANY OTHER LATEST GERMAN VEHICLES) ARE OVERLY BRIGHT, IN EXCESS OF THE REGULAR HIGH BEAMS, AND BLINDING TO THE ONCOMING TRAFFIC
Incident date: Nov 21, 2015
START ACCESS CONTROL UNIT (J518) MALFUNCTION. CAR WILL NOT START. AUDI DEALER CLAIMS THAT WHOLE STEERING COLUMN MUST BE REPLACED. QUOTE $2,400.
Incident date: Nov 22, 2013
DRIVER'S SIDE HEADLIGHT TURNS OFF INTERMITTENTLY WHILE VEHICLE IS IN MOTION. TURNING THE HEADLIGHTS OFF AND THEN ON AGAIN, BRINGS BOTH HEADLIGHTS BACK TO OPERATIONAL.
Incident date: Nov 22, 2015
UNIVERSAL JOINTS RUBBING AND NEED TO BE REPLACED. COMMON PROBLEM APPARENTLY AND NO RECALL BY AUDI. PAYING OVER $800 FOR THIS REPAIR. POWER STEERING IMPAIRED 04/27/18*JB *TR
Incident date: Oct 31, 2015
HEATED SEAT ELEMENT BURNED OR MELTED THE SEAT WHILE THE CAR WAS OFF OVERNIGHT. PASSENGER SEAT LEATHER IS NOW SEPARATED, SHRIVELED (HARD AS A ROCK) AND WOULD HAVE BURNED THE PASSENGER IF THEY HAD BEEN IN THE SEAT.
Incident date: Oct 31, 2015
HEATED SEAT ELEMENT BURNED OR MELTED THE SEAT WHILE THE CAR WAS OFF OVERNIGHT. PASSENGER SEAT LEATHER IS NOW SEPARATED, SHRIVELED (HARD AS A ROCK) AND WOULD HAVE BURNED THE PASSENGER IF THEY HAD BEEN IN THE SEAT.
Incident date: Nov 20, 2015
GLANCING SIDE IMPACT HEAD ON COLLISION - VEHICLE ROLLED 270 DEGREES - RIGHT, UPSIDE DOWN, THEN ENDED ON LEFT SIDE. NONE OF THE AIRBAGS DEPLOYED. IMPACT SPEED WAS MORE THAN SUFFICIENT TO ROLL VEHICLE, THUS THEY SHOULD HAVE DEPLOYED. VEHICLE PROCEEDING IN MOTION - PROBABLY 20 MPH AT TIME OF IMPACT ON TWO LANE HIGHWAY (OTHER VEHICLE CROSSED OVER) APPROX 35-40 WHEN FIRST OBSERVED OTHER VEHICLE MOV... Read more
Crash
1 injured
AUDI
A3 CABRIOLET
(2015) — EXTERIOR LIGHTING
Nov 22, 2015
Incident date: Nov 22, 2015
THE LOW BEAM HEADLIGHTS ARE TOO LOW. THERE IS A DROP-OFF SO THERE APPEARS A DARK AREA ABOUT 10 FEET IN FRONT AND TO THE LEFT OF THE DRIVER SIDE WHEN DRIVING. IT'S ALMOST LIKE THE RIGHT BEAM IS CROSSING THE LEFT. THE DEALERSHIP STATED THAT IT HAD TO DO WITH EUROPEAN CODE AND THAT NOTHING COULD BE DONE. I HAVE DRIVEN MANY CARS IN MY LIFE WHERE THIS IS NOT AN ISSUE. THIS IS A SERIOUS SAFETY ISSUE IN ... Read more
Incident date: Aug 27, 2010
RIGHT HEADLIGHT SPORADICALLY SHUTS OFF (I.E. DIPS) WHILE DRIVING. YOU HAVE TO TURN BOTH LIGHTS OFF AND ON WHEN YOU ARE DRIVING TO MAKE IT FUNCTION AGAIN. IT IS ALWAYS THE RIGHT HEADLIGHT AND SOMETIMES WILL FUNCTION PROPERLY FOR A MONTH AND THEN MALFUNCTION SEVERAL TIMES IN ONE NIGHT. THIS IS A SAFETY HAZARD ESPECIALLY WHEN YOU NEED TO REACTIVATE THE LIGHT WHILE IN TRAFFIC AT HIGH SPEEDS OR WHEN T... Read more
Incident date: Nov 1, 2014
TL* THE CONTACT OWNS A 2010 AUDI S5. THE CONTACT STATED THAT THE VEHICLE LUNGED FORWARD WITHOUT WARNING WHEN THE GEAR ENGAGED. THE DEALER DIAGNOSED THAT THE MECHATRONICS WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE CONTACT MENTIONED THAT THE VEHICLE WENT BACK TO THE DEALER TWO MORE TIMES AND THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NE... Read more
Incident date: Oct 19, 2015
WHEN STARTING NEW 2016 Q5 PREMIUM PLUS, WARNING LIGHT CAME ON, INDICATING THAT REAR HATCH IS OPEN, CAUSING REAR BRAKE LIGHTS TO NOT FUNCTION AND DOOR LOCK SIGNAL NOT TO SOUND. DEALER REPLACED REAR HATCH LATCH AND COMFORT CONTROL UNIT J393, AFTER THE THIRD VISIT TO THEM FOR THE SAME COMPLAINT.
Incident date: Nov 5, 2015
THE HIGH-PRESSURE FUEL PUMP FAILED, WHICH CAUSED THE VEHICLE TO BUCK SUDDENLY AND STALL WHILE DRIVING IN TRAFFIC.
Incident date: Nov 5, 2015
THE HIGH-PRESSURE FUEL PUMP FAILED, WHICH CAUSED THE VEHICLE TO BUCK SUDDENLY AND STALL WHILE DRIVING IN TRAFFIC.
AUDI
A3 CABRIOLET
(2015) — EXTERIOR LIGHTING
Nov 15, 2015
Incident date: Nov 11, 2015
THE HEADLIGHTS ON THE 2015 AUDI A3 INADEQATELY LIGHTS THE ROAD AHEAD ESPECIALLY ON THE DRIVERS SIDE. IT IS VERY DIFFICULT TO SEE THE ROAD AHEAD TO THE POINT THAT IT HAS BECOME A SAFERY PROBLEM TO MYSELF AND ANYONE USING THIS VEHICLE. THIS PROBLEM WAS BROUGHT TO THE DEALERS ATTENTION AND WAS TOLD THAT THIS IS HOW THE HEADLIGHTS WERE DESIGNED AND WE MUST LIVE WITH IT. THEY LET US DR... Read more
Incident date: Nov 4, 2015
WHILE DRIVING MY LIGHTS WOULD RANDOMLY GO OUT BOTH DURING DAY AND NIGHT. DASH WARNING WOULD BE BULB OUT NEEDING REPLACING BUT NOTHING WAS EVER WRONG WITH THE BULBS OR TURN SIGNALS. ISSUE WAS INTERMITTENT AND WARNING WOULD GO AWAY ON IT'S OWN OR AFTER CAR RESTARTED. LATER WHEN DASH WARNING CAME ON AND STAYED ON I TOOK IT INTO SERVICE WHICH LATER WAS DIAGNOSED TO BE A MELTED FUSE BOX PANEL ON F16 & ... Read more
Fire
Incident date: Nov 4, 2015
WHILE DRIVING MY LIGHTS WOULD RANDOMLY GO OUT BOTH DURING DAY AND NIGHT. DASH WARNING WOULD BE BULB OUT NEEDING REPLACING BUT NOTHING WAS EVER WRONG WITH THE BULBS OR TURN SIGNALS. ISSUE WAS INTERMITTENT AND WARNING WOULD GO AWAY ON IT'S OWN OR AFTER CAR RESTARTED. LATER WHEN DASH WARNING CAME ON AND STAYED ON I TOOK IT INTO SERVICE WHICH LATER WAS DIAGNOSED TO BE A MELTED FUSE BOX PANEL ON F16 & ... Read more
Fire
Incident date: Nov 20, 2012
THIS IS A FOLLOW-UP TO COMPLAINT 10785783; AFTER RETRIEVING THE VEHICLE HISTORY IT REVEALED THE PROBLEMS DESCRIBED IN THE INITIAL COMPLAINT HAVE OCCURRED IN THE PAST AS WELL AND THIS CLEARLY INDICATES COMMON AND REOCCURRING MANUFACTURING ISSUES THAT SHOULD BE ADDRESSED BY VAG: 1) THE TRANSMISSION 0B5 DL501 HAD BEEN ALREADY SERVICED FOR MECHATRONICS ISSUES AT 58.273 MILES. PLEASE NOTE THAT THIS TR... Read more