Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: May 27, 2016
TAKATA RECALL: RECALL HAS BEEN IN EFFECT SINCE MAY 27, 2016 AND NO FURTHER UPDATES HAVE BEEN PROVIDED BY MANUFACTURER, REPLACEMENT/LOANER AND COMPENSATION REQUESTS HAVE BEEN DENIED, AND NO DATE HAS BEEN PROVIDED FOR REPAIRS. MANUFACTURER HAS ADVISED TO DRIVE WITHOUT A PASSENGER "WHEN POSSIBLE" BUT I HAVE NO IDEA WHETHER DOING SO IS SAFE OR IF I'D BE PUTTING THE VEHICLE OCCUPANTS IN SIGNIFICANT DAN... Read more
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DG
Incident date: Oct 1, 2015
TAKATA RECALL HAS NOT BEEN RESPONDED TO WITH ACTIONABLE OPTIONS.
Incident date: Oct 10, 2016
I PLAN TO TRADE MY CAR IN WITHIN 2 MONTHS. THE DEALERSHIP SAID I WILL GET LESS FOR MY TRADE IN BECAUSE OF THE RECALL HAS NOT BEEN RESOLVED. THE TAKATA AIRBAG IS BEYOND MY CONTROL AND I SHOULD NOT BE THE ONE ENDANGERED OR SUFFER A MONETARY LOSS. I BELIEVE THAT AUDI SHOULD PROVIDE CASH REIMBURSEMENT FOR ANY LOSS.
Incident date: Oct 1, 2016
SO I OPENED UP THE SUNROOF, TOOK A LONG WIRE AND STARTED POKING. I ALSO REMOVED THE WHEEL ARCH AND CLEANED OUT THE OUTLET. I POURED A BUCKET OF WATER THRU AND IT CAME OUT OF THE BOTTOM NICELY. ALL WELL I THOUGHT. TODAY IT RAINED FOR THE FIRST TIME SINCE THEN, AND I WAS VERY UNPLEASANTLY SURPRISED TO FEEL WATERDROPS DRIPPING FROM THE HOOD OPENING GRIP NEXT TO MY FEET. SINCE MY CAR IS ALWAYS OUTSIDE... Read more
Incident date: Oct 1, 2016
SO I OPENED UP THE SUNROOF, TOOK A LONG WIRE AND STARTED POKING. I ALSO REMOVED THE WHEEL ARCH AND CLEANED OUT THE OUTLET. I POURED A BUCKET OF WATER THRU AND IT CAME OUT OF THE BOTTOM NICELY. ALL WELL I THOUGHT. TODAY IT RAINED FOR THE FIRST TIME SINCE THEN, AND I WAS VERY UNPLEASANTLY SURPRISED TO FEEL WATERDROPS DRIPPING FROM THE HOOD OPENING GRIP NEXT TO MY FEET. SINCE MY CAR IS ALWAYS OUTSIDE... Read more
Incident date: Oct 1, 2016
SO I OPENED UP THE SUNROOF, TOOK A LONG WIRE AND STARTED POKING. I ALSO REMOVED THE WHEEL ARCH AND CLEANED OUT THE OUTLET. I POURED A BUCKET OF WATER THRU AND IT CAME OUT OF THE BOTTOM NICELY. ALL WELL I THOUGHT. TODAY IT RAINED FOR THE FIRST TIME SINCE THEN, AND I WAS VERY UNPLEASANTLY SURPRISED TO FEEL WATERDROPS DRIPPING FROM THE HOOD OPENING GRIP NEXT TO MY FEET. SINCE MY CAR IS ALWAYS OUTSIDE... Read more
Incident date: Apr 1, 2016
TAKATA RECALL I RECEIVED A RECALL NOTICE IN APRIL 2016 FOR DEFECTIVE AIR BAG. NHTSA 16V078 I HAVE REPEATEDLY CHECK TO SEE WHEN REPAIR CAN BE MADE...NO ACTION AS OF TODAY. THIS IS A DANGEROUS SITUATION WHICH NEEDS TO BE ADDRESSED IMMEDIATELY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: Jun 15, 2016
AUDI DEALERSHIP CONTACTED 3 TIMES CANNOT PROVIDE ANY INFORMATION , DIRECTED ME TO READ ABOUT IT ONLINE
Incident date: Oct 17, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS). HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFI... Read more
AUDI
TT ROADSTER
(2016) - AIR BAGS
Oct 16, 2016
Incident date: Oct 10, 2016
DRIVER (LHS) AND PASSANGER (RHS) SEAT ARE EXPOSING AIR BAGS AND I AM WORRIED THAT THEY MAY DEPLOY PICTURE OF DRIVERS SIDE SEAT ATTACHED
AUDI
TT ROADSTER
(2016) - SEATS
Oct 16, 2016
Incident date: Oct 10, 2016
DRIVER (LHS) AND PASSANGER (RHS) SEAT ARE EXPOSING AIR BAGS AND I AM WORRIED THAT THEY MAY DEPLOY PICTURE OF DRIVERS SIDE SEAT ATTACHED
Incident date: Oct 15, 2016
TAKATA RECALL. I AM AFRAID TO DRIVE THIS VEHICLE. SOMETHING I AM PAYING A LOT OF HARD EARNED MONEY FOR MAY POTENTIALLY KILL ME. I CAN'T SELL THIS VEHICLE WITHOUT PAYING A LARGE AMOUNT TO COVER THE DIFFERENCE OF WHAT I OWE ON IT. HOW DO I GET THIS PROBLEM FIXED OR SELL WITHOUT OWING MONEY?
Incident date: Oct 15, 2016
TAKATA RECALL. I AM AFRAID TO DRIVE THIS VEHICLE. SOMETHING I AM PAYING A LOT OF HARD EARNED MONEY FOR MAY POTENTIALLY KILL ME. I CAN'T SELL THIS VEHICLE WITHOUT PAYING A LARGE AMOUNT TO COVER THE DIFFERENCE OF WHAT I OWE ON IT. HOW DO I GET THIS PROBLEM FIXED OR SELL WITHOUT OWING MONEY?
Incident date: Oct 1, 2014
WHILE DRIVING, A SUDDEN BRAKE FOLLOWED BY A QUICK ACCELERATION LEADS TO BUCKING WITH ACCELERATION AND THE ENGINE REMAINING REVVED UP. WITH BRAKING, THE CAR LUNGES FORWARD. THE ONLY WAY TO CHANGE IT IS BY SHUTTING THE CAR OFF ENTIRELY. HAS OCCURRED AT LEAST 7 TIMES IN PASSED 2.5 YEARS. RESEARCH INDICATES A FAULTY MECHATRONICS UNIT, BUT 2 NY DEALERSHIPS CONTINUE TO STATE NO ISSUE.
Incident date: Jun 1, 2014
FOR THE PASSED 2.5 YEARS, THE HEATING SYSTEM SMELLS, BURNS MY EYES, GIVES ME A HEADACHE, AND MAKES ME NAUSEATED. REPEATED VISITS TO DIFFERENT AUDI DEALERSHIPS WITH NO CHANGE. ISSUE REMAINS, DEALERSHIPS STATE NO ISSUE. I WAS TOLD THAT EXHAUST IS PROBABLY ENTERING VIA THE AIR SYSTEM.
Incident date: Sep 28, 2016
AFTER 2 ENGINE OIL LEAKS, IN 2.5 YEARS, I SMELLED GAS FUMES IN THE CABIN NUMEROUS TIMES, SCHEDULED AN APPT FOR A CHECK WITH THE WEST ISLIP NY AUDI DEALERSHIP. PICKED UP CAR FROM DEALERSHIP, WITH WORK ORDER AND SERVICE REP. SIMPLY STATING "NO PROBLEM FOUND" UNDER EACH OF MY 5 CONCERNS, WHICH TOLD ME THAT THEY DID NOT EVEN LOOK AT THE ISSUES. WITH EVERY WORK ORDER, WHICH ARE NUMEROUS ON THIS CAR, IT... Read more
Incident date: Oct 14, 2016
TL* THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Incident date: Aug 11, 2016
ON AUGUST 11, 2016 I PURCHASED FROM AUDI TYSONS CORNER, LOCATED AT 8545 LEESBURG PIKE, VIENNA, VA 22182, A 2016 AUDI QUATTRO FOR $42,040.00 [EXHIBIT F]. I TRADED IN MY 2007 BMW X3 [EXHIBIT I] FOR $5,000 (I SIGNED THE TITLE OVER TO AUDI TYSONS CORNER ON SAME DATE) WITH A REMAINING BALANCE FOR THE AUDI TO BE PAID IN CASH $39,425.92; WHICH I PAID IN FULL BY PERSONAL CHECK ON SAME DATE [EXHIBIT E]. ... Read more
Incident date: Apr 30, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. DG
Incident date: Apr 1, 2016
TL* THE CONTACT OWNS A 2012 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Sep 12, 2016
TL* THE CONTACT OWNS A 2007 AUDI Q7. WHILE THE VEHICLE WAS PARKED, A STRONG FUEL ODOR WAS PRESENT INSIDE AND OUTSIDE THE VEHICLE. THE CONTACT OBSERVED FUEL SPILLING ONTO THE GROUND. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL HOUSING FLANGE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V660000 (FUE... Read more
Incident date: Sep 12, 2016
TL* THE CONTACT OWNS A 2007 AUDI Q7. WHILE THE VEHICLE WAS PARKED, A STRONG FUEL ODOR WAS PRESENT INSIDE AND OUTSIDE THE VEHICLE. THE CONTACT OBSERVED FUEL SPILLING ONTO THE GROUND. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL HOUSING FLANGE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V660000 (FUE... Read more
Incident date: Sep 1, 2016
CAR STALLS AND HAS DIED WHILE DRIVING; TOOK TO DEAL FOR REPAIR THEY CLAIMED BAD FUEL AND EMPTIED AND CLEANED TANK. SAME ISSUE 2 MONTHS LATER AND NOW CAR HAS BEEN IN SHOP FOR OVER A MONTH THEY SAY COULD BE BAD FUEL AGAIN (IT'S DIESEL, I HAVE ONLY BOUGHT FUEL AT BP SINCE REPAIR) OR HIGH PRESSURE FUEL PUMP. CAR HAS $56K MILES.
Incident date: Oct 2, 2016
HEAD UP DISPLAY REFLECTOR SYSTEM, UNDER SPECIFIC LIGHT CONDITION (SUN ORIENTATION) PRODUCES GLARES WHICH CAN VARY IN SIZE AND BRIGHTNESS. SOME OF THE REFLECTIONS AND GLARES ARE SMALL AND CAN BE IGNORED BUT SOME GLARES ARE VERY BRIGHT AND RATHER LARGE AND POSITIONED RIGHT ON THE EYE LINE HEIGHT. IT IS A MAJOR DISTRACTION FOR A DRIVER. THIS CAN BE SAFETY ISSUE IF GLARE OCCURS IN A SPOT COVERING A ST... Read more
Incident date: Oct 6, 2016
HORRIFIED MOTHER OF 2 SMALL CHILDREN. RECENTLY NOTICED WHEN DRIVING THE VEHICLE, A GAS/FUEL SMELL CONSUMES THE ENTIRE CAR. THE SMELL WAS SO BAD IT MADE ME SICK AS WELL AS SET OFF THE CARBON DIOXIDE ALARM IN MY GARAGE. MY TODDLER SON SITS ON THE SIDE WHERE THE TANK IS AND OF COURSE THAT IS WHERE THE SMELL IS THE STRONGEST. I FEARED THAT A EXPLOSION WOULD HAPPEN IN MY HOUSE DUE TO SMELL BEING SO STR... Read more
Incident date: Oct 6, 2016
HORRIFIED MOTHER OF 2 SMALL CHILDREN. RECENTLY NOTICED WHEN DRIVING THE VEHICLE, A GAS/FUEL SMELL CONSUMES THE ENTIRE CAR. THE SMELL WAS SO BAD IT MADE ME SICK AS WELL AS SET OFF THE CARBON DIOXIDE ALARM IN MY GARAGE. MY TODDLER SON SITS ON THE SIDE WHERE THE TANK IS AND OF COURSE THAT IS WHERE THE SMELL IS THE STRONGEST. I FEARED THAT A EXPLOSION WOULD HAPPEN IN MY HOUSE DUE TO SMELL BEING SO STR... Read more
Incident date: Oct 12, 2016
TAKATA RECALL. THIS RECALL IS GOING ON 8 MONTHS OLD. ZERO PROGRESS BY AUDI.
Incident date: Oct 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AUDI
A4 ALLROAD
(2013) - POWER TRAIN
Oct 12, 2016
Incident date: Aug 25, 2016
TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE ATTEMPTING TO START THE VEHICLE, IT VIBRATED ABNORMALLY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION COOLANT VALVE FRACTURED, WHICH CAUSED COOLANT TO LEAK INTO THE ELECTRONIC CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANU... Read more
AUDI
A4 ALLROAD
(2013) - ENGINE AND ENGINE COOLING
Oct 12, 2016
Incident date: Aug 25, 2016
TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE ATTEMPTING TO START THE VEHICLE, IT VIBRATED ABNORMALLY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION COOLANT VALVE FRACTURED, WHICH CAUSED COOLANT TO LEAK INTO THE ELECTRONIC CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANU... Read more
Incident date: Oct 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 18, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NO... Read more
Incident date: Oct 10, 2016
TIMING BELT TENSIONER FAILING AT UNDER 70K MILES BUT AUDI SUGGESTS THAT NO NEED TO PERFORM ANY TIMING BELT RELATED WORK BEFORE 120K MILES. THIS CAUSES CATASTROPHIC FAILURE ON THE ENGINE AND ENTIRE ENGINE NEEDS TO BE REBUILT OR REPLACED. THERE ARE SEVERAL LAWSUITS AND COMPLAINTS IN SEVERAL STATES. I WANTED TO OFFICIALLY START THIS COMPLAIN AND I'M IN MISSOURI. THESE TENSIONERS AND CHAINS SHOULD HAV... Read more
Incident date: Mar 14, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCO... Read more
Incident date: Feb 1, 2016
TAKATA RECALL: IT'S BEEN 9 MONTHS AND STILL NO REMEDY?
Incident date: Sep 7, 2016
SIDE MIRRORS TOTALLY BLOCK VISION AT CERTAIN ANGLES. I WAS STOPPED AT A TRAFFIC LIGHT ON A DOWNTOWN STREET. LIGHT CHANGED AND I MADE A LEFT TURN AND CRASHED RIGHT INTO A CAR THAT WAS TOTALLY BLOCKED FROM VIEW BY THE SIDE VIEW MIRROR. IT SEEMS I WAS ON THE WRONG SIDE OF THE LANE LINE, WHICH I COULDN'T SEE EITHER UNTIL I WAS ABLE TO CRAWL OUT OF MY CAR ON THE DRIVERS SIDE. THIS BEING UNABLE TO SE... Read more
Crash
Incident date: Sep 7, 2016
SIDE MIRRORS TOTALLY BLOCK VISION AT CERTAIN ANGLES. I WAS STOPPED AT A TRAFFIC LIGHT ON A DOWNTOWN STREET. LIGHT CHANGED AND I MADE A LEFT TURN AND CRASHED RIGHT INTO A CAR THAT WAS TOTALLY BLOCKED FROM VIEW BY THE SIDE VIEW MIRROR. IT SEEMS I WAS ON THE WRONG SIDE OF THE LANE LINE, WHICH I COULDN'T SEE EITHER UNTIL I WAS ABLE TO CRAWL OUT OF MY CAR ON THE DRIVERS SIDE. THIS BEING UNABLE TO SE... Read more
Crash
Incident date: Sep 7, 2016
SIDE MIRRORS TOTALLY BLOCK VISION AT CERTAIN ANGLES. I WAS STOPPED AT A TRAFFIC LIGHT ON A DOWNTOWN STREET. LIGHT CHANGED AND I MADE A LEFT TURN AND CRASHED RIGHT INTO A CAR THAT WAS TOTALLY BLOCKED FROM VIEW BY THE SIDE VIEW MIRROR. IT SEEMS I WAS ON THE WRONG SIDE OF THE LANE LINE, WHICH I COULDN'T SEE EITHER UNTIL I WAS ABLE TO CRAWL OUT OF MY CAR ON THE DRIVERS SIDE. THIS BEING UNABLE TO SE... Read more
Crash
Incident date: Jun 4, 2016
STRONG GASOLINE SMELL WHILE DRIVING AND AFTER CAR IS PARKED IN GARAGE. DEALERSHIP DIAGNOSED AS BAD FUEL INJECTORS, AFTER FUEL LINE WAS REPLACED AND SMELL DID NOT GO AWAY. AUDI-CERTIFIED MECHANIC DOES NOT BELIEVE IT IS THE FUEL INJECTORS. THE SAME MODEL WITHIN A FEW YEARS OF MINE HAS HAD A RECALL FOR FUEL LINE ISSUES.
Incident date: May 27, 2016
TAKATA RECALL I HAVE CONTACTED EVERY AUDI DEALER IN THE DALLAS AREA AND THEY ALL WILL NOT GIVE ME A DATE FOR THE AIRBAG REPLACEMENT. THEY ARE NOT OFFERING ANY KIND OF REMEDY OTHER THAN DON'S SIT IN THE PASSENGER SEAT. THIS IS MY TEENAGE SON'S CAR AND HE RUNS CAR POOL FOR HIS CROSS COUNTRY TEAM. HOW LONG AM I SUPPOSED TO WAIT???? THIS CAR HAS A POTENTIAL LETHAL PROBLEM AND NO ONE WILL PROVIDE AN... Read more
Incident date: Oct 15, 2015
WAITING ON RECALL ITS BEEN OVER 8 MONTHS
Incident date: Aug 2, 2016
AUDI HAS TAKEN NO ACTION TO REMEDY THE RECALL ON MAY 27, 2016 FOR THE PASSENGER SIDE AIR BAG (16V382). I HAVE CONTACTED BOTH MY LOCAL DEALERSHIP AND AND AUDI OF AMERICA AND THEIR RESPONSE WAS TO CONTINUE TO WAIT. I ALSO HAVE A SEAT BELT LOCKING MECHANISM THAT HAD IT'S PLASTIC COVERING FALL OFF. I ASKED FOR A WARRANTY OR GOOD WILL REPAIR, BUT WAS DECLINED DUE TO THE AGE OF THE CAR.
Incident date: Aug 2, 2016
AUDI HAS TAKEN NO ACTION TO REMEDY THE RECALL ON MAY 27, 2016 FOR THE PASSENGER SIDE AIR BAG (16V382). I HAVE CONTACTED BOTH MY LOCAL DEALERSHIP AND AND AUDI OF AMERICA AND THEIR RESPONSE WAS TO CONTINUE TO WAIT. I ALSO HAVE A SEAT BELT LOCKING MECHANISM THAT HAD IT'S PLASTIC COVERING FALL OFF. I ASKED FOR A WARRANTY OR GOOD WILL REPAIR, BUT WAS DECLINED DUE TO THE AGE OF THE CAR.
Incident date: Oct 6, 2016
THE OIL PUMP BOLT VIBRATED LOOSE CAUSING TIMING GEAR AND CHAIN TO FALL OUT INSIDE ENGINE CAUSING CATASTROPHIC ENGINE FAILURE AND LOSS OF BRAKES AND POWER STEERING. WAS IN MOTION ON A CITY STREET MOVING WITH TRAFFIC AND SUDDENLY THE ENGINE SILENTLY FAILS CAUSING LOSS OF POWER ASSIST BREAKS AND STEERING. THE CAR IS ALMOST SILENT SO I DID NOT REALIZE UNTIL I CAME UP TO A STOP LIGHT AND NEEDED TO B... Read more
Incident date: Oct 4, 2016
TL* THE CONTACT OWNS A 2002 AUDI TT. WHILE DRIVING 60 MPH, THE GEAR SHIFTER FAILED TO MOVE OUT OF FIRST GEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
Incident date: Jul 7, 2016
TL* THE CONTACT OWNS A 2007 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Jan 16, 2016
STILL DRIVING A CAR WITH A HAZARDOUS AIR BAG ISSUE. WHY HASN'T AUDI BEEN REQUIRED TO PROVIDE A RENTAL UNTIL A FIX IS AVAILABLE? THIS SHOULD HAVE BEEN RESOLVED MONTHS AGO.